ViewSonic Corporation

  • Chino, CA, USA
ViewSonic Corporation Chino, CA, USA
Oct 03, 2021
SUMMARY Seeking a technology savvy, engaging individual to join our call center team providing excellent customer service. A self-starter who can proactively handle customer inquiries regarding ViewSonic products and solutions, in a positive and helpful manner. Ability to demonstrate proper follow up, patience and unparalleled courtesy while customizing creative solutions to each customer’s unique situation. Demonstrate ability to manage customer cases from start to finish; collaborative and solution oriented with available resources is necessary. Effective written and verbal communications skills are essential. An appetite to learn new technology and innovations to passionately share them with customers is a big plus. ESSENTIAL DUTIES Provide Tier I Tech Support by effectively handle basic product troubleshooting steps before escalations. Represent ViewSonic via phone, email, and chat for the specified customer types within the call center. Assisting end users with basic product...
ViewSonic Corporation Chino, CA, USA
Oct 03, 2021
SUMMARY Seeking a technology savvy, engaging individual to join our call center team providing excellent customer service. A self-starter who can proactively handle customer inquiries regarding ViewSonic products and solutions, in a positive and helpful manner. Ability to demonstrate proper follow up, patience and unparalleled courtesy while customizing creative solutions to each customer’s unique situation. Demonstrate ability to manage customer cases from start to finish; collaborative and solution oriented with available resources is necessary. Effective written and verbal communications skills are essential. An appetite to learn new technology and innovations to passionately share them with customers is a big plus. ESSENTIAL DUTIES Provide Tier I Tech Support by effectively handle basic product troubleshooting steps before escalations. Represent ViewSonic via phone, email, and chat for the specified customer types within the call center. Assisting end users with basic product...