Charles Schwab

  • Lone Tree, CO, USA
Charles Schwab Lone Tree, CO, USA
Oct 03, 2021
Your Opportunity The IVR Software Application Engineer will be a key member of the Client Contact Team, which is responsible for development and maintenance of the Voice Platform used by Schwab’s front line professionals and support teams to deliver industry leading service to Schwab clients. The CCT team plays an integral role within the Sales and Service Technology organization by helping to shape the future vision for Voice Services at Schwab. These capabilities are a critical component in enabling Schwab to evolve its relationship model with clients, provide a differentiated client experience and successfully acquire prospects. The Client Contact Team partners closely with: the TIS Voice and Networking teams, the Sales and Service CRM and Desktop Technology Teams, the Contact Center Experience teams and a myriad of technology and business support organizations. What you’re good at The Client Contact Team is seeking a seasoned IVR Application Engineer responsible for...
Charles Schwab Lone Tree, CO, USA
Oct 03, 2021
Your Opportunity The IVR Software Application Engineer will be a key member of the Client Contact Team, which is responsible for development and maintenance of the Voice Platform used by Schwab’s front line professionals and support teams to deliver industry leading service to Schwab clients. The CCT team plays an integral role within the Sales and Service Technology organization by helping to shape the future vision for Voice Services at Schwab. These capabilities are a critical component in enabling Schwab to evolve its relationship model with clients, provide a differentiated client experience and successfully acquire prospects. The Client Contact Team partners closely with: the TIS Voice and Networking teams, the Sales and Service CRM and Desktop Technology Teams, the Contact Center Experience teams and a myriad of technology and business support organizations. What you’re good at The Client Contact Team is seeking a seasoned IVR Application Engineer responsible for...