Express Scripts

  • St. Louis, MO, USA
Express Scripts St. Louis, MO, USA
Oct 03, 2021
POSITION SUMMARY The Associate Account Manager in Account Management Services will provide advanced service support within Account Management Services.The Associate Account Manager will provide client facing support,non standard reporting,research member issues and assist with benefit set up and project support as requested.The primary focus for the position is executing client-specific operational deliverables, identifying service trends,supporting operational needs and issue resolution.The primary measure of the Associate Account Manager’s performance is by way of client satisfaction and client retention results. ESSENTIAL FUNCTIONS Assists the Account Management team by providing some client facing support. Maintains ownership for assigned service/operational deliverables and ensures operational excellence and set-up quality through coordinates deliverables with internal operational departments to ensure client satisfaction and loyalty; such as Client & Benefit...
Express Scripts St. Louis, MO, USA
Oct 03, 2021
POSITION SUMMARY The Associate Account Manager in Account Management Services will provide advanced service support within Account Management Services.The Associate Account Manager will provide client facing support,non standard reporting,research member issues and assist with benefit set up and project support as requested.The primary focus for the position is executing client-specific operational deliverables, identifying service trends,supporting operational needs and issue resolution.The primary measure of the Associate Account Manager’s performance is by way of client satisfaction and client retention results. ESSENTIAL FUNCTIONS Assists the Account Management team by providing some client facing support. Maintains ownership for assigned service/operational deliverables and ensures operational excellence and set-up quality through coordinates deliverables with internal operational departments to ensure client satisfaction and loyalty; such as Client & Benefit...