PVH

  • Bridgewater, NJ, USA
PVH Bridgewater, NJ, USA
Sep 02, 2021
All associates based in the EU should apply to the job by clicking here. Please note that you will have to create a new account on the application page. POSITION SUMMARY: PVH is deploying a transformational change to all of our North America retail stores, rolling out a new point of sale system. The Help Desk Associate provides first line resolution for all IT problems reported by PVH retail stores for this new point of sale system. POSITION HOURS: This position is 5 days/week from 7am-3:30pm. Must be willing to work weekends and weekdays. PRIMARY RESPONSIBILITIES/ACCOUNTABILITIES OF THE JOB: Provide technical assistance and support over the phone for incoming queries and issues related to Point-of-Sale related computer systems, software, and hardware. Keep records of all conversations in a call center database in a detailed manner Troubleshoot basic network topologies and wireless infrastructures Escalate outstanding problems to the appropriate IT resource for...
PVH Bridgewater, NJ, USA
Sep 02, 2021
All associates based in the EU should apply to the job by clicking here. Please note that you will have to create a new account on the application page. POSITION SUMMARY: PVH is deploying a transformational change to all of our North America retail stores, rolling out a new point of sale system. The Help Desk Associate provides first line resolution for all IT problems reported by PVH retail stores for this new point of sale system. POSITION HOURS: This position is 5 days/week from 7am-3:30pm. Must be willing to work weekends and weekdays. PRIMARY RESPONSIBILITIES/ACCOUNTABILITIES OF THE JOB: Provide technical assistance and support over the phone for incoming queries and issues related to Point-of-Sale related computer systems, software, and hardware. Keep records of all conversations in a call center database in a detailed manner Troubleshoot basic network topologies and wireless infrastructures Escalate outstanding problems to the appropriate IT resource for...