H.W. Kaufman Group

  • Farmington Hills, MI, USA
H.W. Kaufman Group Farmington Hills, MI, USA
Oct 03, 2021
Responsibilities JOB SUMMARY: Provide technical assistance to computer end users in a call center environment. Answer questions or resolve technical problems for clients via telephone and email. Provide assistance concerning the use of computer software, including but not limited to business systems, reporting, printing, connectivity, productivity applications (Word, Excel, Outlook), and operating systems. THE OPPORTUNITY: Provide first-level business and productivity application support to end users Analyze critically and priority of reported issues, and escalate as necessary Evaluate documented resolutions and analyze trends for ways to prevent future problems Provide guidance and training on the use of Burns & Wilcox applications Experience working in a team-oriented, collaborative environment Enter, track, and route all support requests and document their resolutions within the help desk software Document processes and procedures Research support requests using...
H.W. Kaufman Group Farmington Hills, MI, USA
Oct 03, 2021
Responsibilities JOB SUMMARY: Provide technical assistance to computer end users in a call center environment. Answer questions or resolve technical problems for clients via telephone and email. Provide assistance concerning the use of computer software, including but not limited to business systems, reporting, printing, connectivity, productivity applications (Word, Excel, Outlook), and operating systems. THE OPPORTUNITY: Provide first-level business and productivity application support to end users Analyze critically and priority of reported issues, and escalate as necessary Evaluate documented resolutions and analyze trends for ways to prevent future problems Provide guidance and training on the use of Burns & Wilcox applications Experience working in a team-oriented, collaborative environment Enter, track, and route all support requests and document their resolutions within the help desk software Document processes and procedures Research support requests using...
H.W. Kaufman Group San Antonio, TX, USA
Aug 02, 2021
Title: DevSecOps Engineer (Kubernetes) Location: Remote (Some Travel to San Antonio, TX) Duration: 12 months with possible extensions Candidate MUST be US Citizen. Job Description VivSoft is looking for a DevOps Engineer with a Jenkins based CI/CD tool deployment and Kubernetes background to join VivSoft’s top-notch engineering team. The selected candidate will be focused on building Secure Containers and DevSecOps pipelines for Kubernetes based deployments. The ideal candidate will be highly motivated, articulate and intimately familiar with Linux operating systems delivering Kubernetes container solutions, creating tools, automated deployments, upgrades, on boarding and documentation. Job Requirements · 3-5 years’ work experience with DevSecOps solutioning or infrastructure engineering role. · Minimum of 2 years of experience with Kubernetes. Implementation, setup, configuration, troubleshooting, tuning and infrastructure. · Minimum of 2 years of experience with AWS/Azure...