1-800 ACCOUNTANT

  • New York, NY, USA
1-800Accountant is a nationwide virtual accounting firm that combines the convenience of technology with proactive, year-round support fr...
1-800 ACCOUNTANT New York, NY, USA
Jun 18, 2020
Position: The role of the Application Support Specialist is to provide support and advice to internal users and external customers with regards to 1-800Accountant proprietary software (mobile and web). You must have an understanding of business processes around SaaS products and have an affinity for our tax and accounting subject matter. The role will be collaborating with the Product, Sales, Billing, and Fulfillment teams. The role requires a professional, friendly and effective manner at all times. The Application Specialist takes responsibility for resolving any technical or data issues in the software application, liaising with other teams and customers to provide appropriate information, and analyzing the resolution to be implemented. Who you are: A positive and bright-minded individual dedicated to enhancing customer experience and reducing overall technical obstacles for users and employees alike. Compelled to be the best at what you do, you seek answers to questions, you are...