23 jobs found in West Palm Beach

Description There is something meaningfully different about Andersen. A key to the company’s enduring success is our sincere and thorough effort to do the right thing for customers, for employees, for the community and for the environment. Andersen has been an ENERGY STAR® partner since the Windows program began in 1998. This is Andersen’s fourth Sustained Excellence Award and the ninth time the company has been recognized by the ENERGY STAR program. Official title is a Field Service Technician II. PURPOSE: Andersen Corporation, the most recognized and largest window company in the world, is searching for a motivated in home professional Service Technician. Responsible for the delivery/execution of Enterprise service solutions that elevate the Customer Experience across all business units. To represent the Andersen brand and encourage/promote the long-term use of Andersen Enterprise products and services. Promote corporate goodwill while limiting liability to the enterprise. RESPONSIBILITIES: Direct Delivery of advanced/complex service solutions for customers to promote the value of the Andersen brand. Dismantles and replaces windows and doors in a customer setting, respectful of the customer’s environment. Performs repairs to windows / doors and installs replacement parts and product on the jobsite as prescribed and/or as technician deems necessary. Works independently or as part of a team, as necessary. Authorizes and makes field decisions as to the extent of repair or replacement necessary, including adjusting original diagnosis and resolution offered to a moderate-mid range level. Presents a professional image while completing repairs, adjustments and replacements in a timely manner. Enforces warranty compliance. Communicates and disseminates warranty policy information. Completes documentation accurately and promptly (ex, Expense Reports, Job Assessments, Hours, Travel Advance). Completes electronic paperwork of assigned tasks in an accurate manner. Able to monitor and document product performance. Communicates with responsible service support personnel on issues or product performance observations and trends. Tactfully resolve difficult situations with customers (internal/external). Maximizes customer experience process by offering in-home labor, sales, and surveys to customers while on job sites. Adheres to all Andersen Window and Door policies, procedures and processes. Maintains proper vehicle and equipment maintenance including Inventory management located in the vehicle or other facility. Participates in & creates new service procedures for unique technical issues. Is present for and reports findings from formal water tests. Travel – in and outside of the Divisions somewhat regularly. Documents findings high sensitivity/legal jobs. May contribute as a subject matter expert representing the field service perspective (VoC) on installation and/or field service training. Willingness to travel outside primary market area to support service organization as needed. Assists in product and service procedure training In-home selling of options and upgrades, including labor. Other field service / support duties as assigned. Provides on-site direction of crew as needed. CULTURE AND BENEFITS: Our vision is to make the world a better place by living up to the promise that everyone benefits from their association with Andersen. We are committed to making a difference through challenging ourselves each day, recognizing and rewarding success, taking pride in our work and honoring a legacy built on doing the right thing. There is great respect for life outside work so that you can bring your best self to work. As an innovative and industry-leading organization, we think of benefits more broadly. From your health care to your work environment, to your development and quality of life, we think beyond basic benefits to provide a total rewards package, including, but not limited to: Medical/Dental/Vision/Life Insurance Health Savings Account contributions Paid holidays plus PTO 401(k) plan contributions Professional development and tuition reimbursement opportunities A culture that supports work-life balance An environment where collaboration is key Volunteer opportunities – on company time Environmentally conscious business decisions 10,000+ employees and career opportunities nationwide Qualifications High school diploma and valid driver's license with clean driving record; 2 or more years window installation experience (preferably Andersen products) strongly preferred Customer Orientation Maintains high standards of dependability, including but not limited to: Satisfactory attendance, safety compliance and time management Ability to work with customers in their homes/job site while assuring a clean, safe and clutter-free worksite Knowledge of products, service procedures and construction methods Basic computer skills and the ability to work with or learn applicable software applications (ex. WebWindowCare, Word, Excel, Powerpoint, Field Service mobile app) Able to climb and perform work activities while on ladders/scaffolding or other lift-devices. Ability to carry, lifts/maneuvers materials and products up to 70 lbs., independently; and able to lift/maneuver items weighing more than 70 lbs. by enlisting other associates for assistance. Solid and extensive knowledge of entire product suite, service procedures, and construction methods Tolerance of ambiguity Flexibility Demonstrates mid-level problem solving skills Basic to moderate selling skills Strong time management skills Strong Communication Skills Ability to train others on technical applications and product requirements

Job ID: 152567 Oldcastle Coastal, a CRH company, is a division within Oldcastle APG. APG is North America’s leading manufacturer and supplier of concrete masonry, dry mix, and hardscape products. With over $2B in sales, APG operates across 36 states and 5 Canadian provinces through a network of over 195 operating locations and more than 6,500 employees. Summary Operate plant machinery as directed while adhering to all rules and regulations mandated by safety policies and procedures to produce a superior product. Essential Duties and Responsibilities Read job specifications to determine machine adjustments and material requirements Set stops or guides to specific lengths as indicated by scale, rule, or templates Observe machine operation to detect product defects or machine malfunction Review product for inconsistencies or abnormal appearance assuring product meets quality requirements Perform routine machine maintenance Assist other operators to set up machines and any other necessary tasks to adhere to deadlines and completion of product Make sure all housekeeping is maintained in a clear and orderly fashion in assigned area Other duties and responsibilities related to the nature of the job may be assigned on a temporary or permanent basis as needed Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills and/or abilities required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties of the job. Requirements / Education / Experience High school diploma/equivalent; or at least 1 month of related experience in trades specific to job requirements; or equivalent combination of education and experience Ability to read and interpret documents such as safety rules, operating and maintenance instruction, and procedure manuals Ability to be a self-starter and work independently Ability to add, subtract, multiply, and divide, in all units of measure, using whole numbers, common fractions, and decimals Have the ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form Ability to deal with problems involving several concrete variables in standardized situations Experience working with Microsoft Suite to include Word, Excel, etc. Maintain a high level of accuracy in all aspects of work assignments Physical Requirements While performing the duties of this job the employee will be required to frequently stand on their feet for extended periods of time Must have the ability to lift and/or move up to 50 lbs. Able to work a flexible schedule What CRH Americas Offers You Highly competitive base pay Comprehensive medical, dental and disability benefits programs Group retirement savings program Health and wellness programs A culture that values opportunity for growth, development, and internal promotion About CRH Americas CRH Americas has a long and proud heritage as one of North America’s largest corporations. We are a proud reflection of the hundreds of family businesses, local and regional companies and mid to large sized enterprises that together form the CRH Americas family. CRH Americas operates with a decentralized, diversified structure, letting you work in a small company environment while having the career opportunities of a large enterprise. Oldcastle Coastal, a CRH company, is a great place to grow! If you’re up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our career site. Please complete your online profile which will be sent directly to the appropriate Hiring Manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest in the CRH Americas family! CRH Americas is an Affirmative Action and Equal Opportunity Employer. EOE/Vet/Disability-If you want to know more, please click on this link.