CUSTOMER ENGINEERING & SUPPORT TECHNICIAN
Essential Functions
Provide technical support in person, over the phone, and electronically to internal and external customers prior to and after the sale regarding use of REDCOM products.
Conduct research to answer routine and non-routine technical questions, as well as resolve technical problems remotely and onsite.
Knowledge, Skills & Abilities
Working knowledge of traditional telecommunications, telecommunications test equipment and software, and servers and network connections.
The following IT Networking experience in a telecom environment is necessary to be successful:
Session border controllers
Proficient at Wireshark analysis
Layer2/Layer3 switches & routers
Wireless and server technologies
Various Hypervisors (e.g., Hyper-V, KVM, VMware ESXi, VMware Workstation, VirtualBox)
Required Skills
Strong customer service skills
Ability to develop and make presentations by clearly articulating...
May 28, 2021
CUSTOMER ENGINEERING & SUPPORT TECHNICIAN
Essential Functions
Provide technical support in person, over the phone, and electronically to internal and external customers prior to and after the sale regarding use of REDCOM products.
Conduct research to answer routine and non-routine technical questions, as well as resolve technical problems remotely and onsite.
Knowledge, Skills & Abilities
Working knowledge of traditional telecommunications, telecommunications test equipment and software, and servers and network connections.
The following IT Networking experience in a telecom environment is necessary to be successful:
Session border controllers
Proficient at Wireshark analysis
Layer2/Layer3 switches & routers
Wireless and server technologies
Various Hypervisors (e.g., Hyper-V, KVM, VMware ESXi, VMware Workstation, VirtualBox)
Required Skills
Strong customer service skills
Ability to develop and make presentations by clearly articulating...
Entry Level Account Executive Business Sales (Training Offered) Our offices are seeking a Full Time Account Executive Business Sales. You: are motivated and driven, you like taking on challenges, finding creative solutions, helping people, helping yourself, you have a sense of humor, you like to have fun - and you think on your feet! We are growing and expanding, so you might literally need to! Sound like you? Apply Today! Our mission is to empower consumers to make smarter decisions. If you are looking to join a team of motivated young professionals, submit your application for immediate consideration! Who You Are People love you, and you love people. As an Account Executive, You're a self-starter with a desire to work in a dynamic, startup environment. You’ve had proven success in a customer service or sales organization. You Have: Stellar verbal and written communication skills Exceptional poise handling customer and client relations Attention to detail when communicating and...
May 28, 2021
Entry Level Account Executive Business Sales (Training Offered) Our offices are seeking a Full Time Account Executive Business Sales. You: are motivated and driven, you like taking on challenges, finding creative solutions, helping people, helping yourself, you have a sense of humor, you like to have fun - and you think on your feet! We are growing and expanding, so you might literally need to! Sound like you? Apply Today! Our mission is to empower consumers to make smarter decisions. If you are looking to join a team of motivated young professionals, submit your application for immediate consideration! Who You Are People love you, and you love people. As an Account Executive, You're a self-starter with a desire to work in a dynamic, startup environment. You’ve had proven success in a customer service or sales organization. You Have: Stellar verbal and written communication skills Exceptional poise handling customer and client relations Attention to detail when communicating and...
FirstLight Fiber is seeking an experienced Senior Network Engineer to join our technical leadership team. SUMMARY: The Senior Network Engineer will provide Layer 2 and 3 expertise, designing the framework to strategically expand our network, while delivering packetized services to carrier and enterprise customers. ESSENTIAL DUTIES AND RESPONSIBILITIES: Analyze and assess structure and behavior of expanding network systems including interior and exterior routing protocols. Author written network Engineering Design Packages including detailed implementation project plans and procedures. Collaborate with other operations departments to design approved infrastructure. Manage contractors and vendors during implementation phase. Provide technical and costing expertise to sales engineering teams during complex network developments. Continuously identify, review, and recommend potential opportunities for cost-savings, service quality improvement, and operational efficiency. Develop...
May 28, 2021
FirstLight Fiber is seeking an experienced Senior Network Engineer to join our technical leadership team. SUMMARY: The Senior Network Engineer will provide Layer 2 and 3 expertise, designing the framework to strategically expand our network, while delivering packetized services to carrier and enterprise customers. ESSENTIAL DUTIES AND RESPONSIBILITIES: Analyze and assess structure and behavior of expanding network systems including interior and exterior routing protocols. Author written network Engineering Design Packages including detailed implementation project plans and procedures. Collaborate with other operations departments to design approved infrastructure. Manage contractors and vendors during implementation phase. Provide technical and costing expertise to sales engineering teams during complex network developments. Continuously identify, review, and recommend potential opportunities for cost-savings, service quality improvement, and operational efficiency. Develop...
FirstLight is seeking an experienced and success driven Channel Manager interested in taking their career to new heights. FirstLight, provides fiber optic data, voice, and high-speed Internet services to enterprise, carrier and wholesale customers in Upstate New York and Northern New England utilizing its own fiber optic network. FirstLight offers a robust suite of advanced telecommunications products, including dedicated Internet access, Metro Ethernet, traditional TDM solutions, SIP trunks, virtual PBX and audio-conferencing, managed commercial wireless systems, and Data Center Colocation. Position Summary Reporting directly to the Senior Director of Channel Sales, this individual will be responsible for working directly with agents, and re-sellers, including but not limited to cloud service providers, and internet service providers. Channel Managers are expected to cultivate existing and new relationships in order to develop and close new revenue opportunities on behalf of...
May 28, 2021
FirstLight is seeking an experienced and success driven Channel Manager interested in taking their career to new heights. FirstLight, provides fiber optic data, voice, and high-speed Internet services to enterprise, carrier and wholesale customers in Upstate New York and Northern New England utilizing its own fiber optic network. FirstLight offers a robust suite of advanced telecommunications products, including dedicated Internet access, Metro Ethernet, traditional TDM solutions, SIP trunks, virtual PBX and audio-conferencing, managed commercial wireless systems, and Data Center Colocation. Position Summary Reporting directly to the Senior Director of Channel Sales, this individual will be responsible for working directly with agents, and re-sellers, including but not limited to cloud service providers, and internet service providers. Channel Managers are expected to cultivate existing and new relationships in order to develop and close new revenue opportunities on behalf of...
FirstLight is seeking an experienced and success oriented Account Executive interested in taking their career to new heights. FirstLight, headquartered in Albany, NY, provides fiber optic data, voice, and high-speed Internet services to enterprise, carrier and wholesale customers in Upstate New York and Northern New England utilizing its own fiber optic network. FirstLight offers a robust suite of advanced telecommunications services, including dedicated Internet access, Metro Ethernet, traditional TDM solutions, SIP trunks, virtual PBX and Data Center Colocation. Position Summary: Account Executives are expected to cultivate existing and new relationships in order to develop and close new revenue opportunities on behalf of FirstLight. Job requirements include (but are not limited to): Identify and close sales with new customers in the assigned territory. Consistent cold calling and prospect engagement with meaningful volume of in-person appointments per week which leads to...
May 28, 2021
FirstLight is seeking an experienced and success oriented Account Executive interested in taking their career to new heights. FirstLight, headquartered in Albany, NY, provides fiber optic data, voice, and high-speed Internet services to enterprise, carrier and wholesale customers in Upstate New York and Northern New England utilizing its own fiber optic network. FirstLight offers a robust suite of advanced telecommunications services, including dedicated Internet access, Metro Ethernet, traditional TDM solutions, SIP trunks, virtual PBX and Data Center Colocation. Position Summary: Account Executives are expected to cultivate existing and new relationships in order to develop and close new revenue opportunities on behalf of FirstLight. Job requirements include (but are not limited to): Identify and close sales with new customers in the assigned territory. Consistent cold calling and prospect engagement with meaningful volume of in-person appointments per week which leads to...
Widewaters Hotels is looking for a full-time NIGHT AUDITOR to join the Hampton Inn & Suites Rochester/Victor, NY! Apply today to join a growing TEAM with lots of room for advancement!! We offer competitive wage & benefits, EXCELLENT PTO, hotel discounts & more!
Job overview
The Night Auditor is responsible for providing consistent excellent service to guests/clients before arrival, upon arrival, from check-in to checkout and efficient balancing of the day’s transactions of the entire hotel. This employee will be responsible for registration, checkout, and cashiering, as well as reconciling and posting daily revenue activity. The Night Auditor is required to adhere to the mission and values of Widewaters Hotels, LLC.
What you will be doing
Greet and welcome guests upon arrival. Register guests in Reservations/PMS and follow proper check-in procedures.
Thank guests with genuine appreciation and be aware of guests’ needs; assist in providing a pleasant experience....
May 28, 2021
Widewaters Hotels is looking for a full-time NIGHT AUDITOR to join the Hampton Inn & Suites Rochester/Victor, NY! Apply today to join a growing TEAM with lots of room for advancement!! We offer competitive wage & benefits, EXCELLENT PTO, hotel discounts & more!
Job overview
The Night Auditor is responsible for providing consistent excellent service to guests/clients before arrival, upon arrival, from check-in to checkout and efficient balancing of the day’s transactions of the entire hotel. This employee will be responsible for registration, checkout, and cashiering, as well as reconciling and posting daily revenue activity. The Night Auditor is required to adhere to the mission and values of Widewaters Hotels, LLC.
What you will be doing
Greet and welcome guests upon arrival. Register guests in Reservations/PMS and follow proper check-in procedures.
Thank guests with genuine appreciation and be aware of guests’ needs; assist in providing a pleasant experience....
SOFTWARE TEAM LEAD - CARRIER APPLICATIONS
REDCOM is looking to add a Senior Staff Engineering Lead to our Carrier Applications (IMSWorkX) Development team. Reporting to the VP of Engineering, the ideal candidate will have the technical skills and experience to be a major contributor to the design and implementation of applications and the leadership skills to provide day-to-day direction within the team developing the REDCOM IMSWorkX products.
Essential Functions
Guide product definition, design and development activities across the full range of the REDCOM IMSWorkX products.
Participate in engineering projects as a senior engineer or project lead, including responsibility to plan the project, execute the plan, and report and manage deviations from plan to engineering management.
Develop functional requirements based on high level requirements and feature descriptions as specified by Product Management and Sales.
Produce schedules and budgets for assigned product development...
May 28, 2021
SOFTWARE TEAM LEAD - CARRIER APPLICATIONS
REDCOM is looking to add a Senior Staff Engineering Lead to our Carrier Applications (IMSWorkX) Development team. Reporting to the VP of Engineering, the ideal candidate will have the technical skills and experience to be a major contributor to the design and implementation of applications and the leadership skills to provide day-to-day direction within the team developing the REDCOM IMSWorkX products.
Essential Functions
Guide product definition, design and development activities across the full range of the REDCOM IMSWorkX products.
Participate in engineering projects as a senior engineer or project lead, including responsibility to plan the project, execute the plan, and report and manage deviations from plan to engineering management.
Develop functional requirements based on high level requirements and feature descriptions as specified by Product Management and Sales.
Produce schedules and budgets for assigned product development...
Job Description Business team Member Responsibilities: The business team member will be responsible as liaison between DE Teams (P2I, O2C, and D2P) and the Security and Controls Group. Controls Responsibilities: Work with Controls Group to identify all relevant controls and ensure appropriate language around controls so that they can be synchronized with DE Workstreams and incorporated into design and build. Work to ensure that all controls (Key Financial, Non-Key Financial, and Operational) are identified and placed appropriately in IP5. Work with DE Business Teams to ensure that required controls are placed appropriately in User Stories and identify acceptance criteria for playbacks to ensure that design and build adequately incorporates controls into S4. Work with the Business Teams and Control Team to ensure that all controls are adequately identified and objective evidence is stated and placed in appropriate Test Case steps to ensure that Integrated Testing Cycles and automated...
Apr 27, 2021
Job Description Business team Member Responsibilities: The business team member will be responsible as liaison between DE Teams (P2I, O2C, and D2P) and the Security and Controls Group. Controls Responsibilities: Work with Controls Group to identify all relevant controls and ensure appropriate language around controls so that they can be synchronized with DE Workstreams and incorporated into design and build. Work to ensure that all controls (Key Financial, Non-Key Financial, and Operational) are identified and placed appropriately in IP5. Work with DE Business Teams to ensure that required controls are placed appropriately in User Stories and identify acceptance criteria for playbacks to ensure that design and build adequately incorporates controls into S4. Work with the Business Teams and Control Team to ensure that all controls are adequately identified and objective evidence is stated and placed in appropriate Test Case steps to ensure that Integrated Testing Cycles and automated...
Job Description Position Summary: Manages an Information Technology compliance team responsible for IT general and application controls, compliance and IT security policies. The role will collaborate with various constituents across business functions and information technology to develop and sustain a compliant IT controls environment with a design that meets the business needs. The position will be responsible for IT governance and compliance and lead related remediation efforts across the enterprise. Makes recommendations and assists in the implementation of changes to strengthen our internal controls environment. Oversees policy and standard development and adoption, ensuring that policies are up to date, scalable, align with business needs and are understood across the organization. Responsibilities: Leads IT compliance initiatives, monitoring and review of controls Collaborates with internal and external audit to provide support for requests, follow-up on audit issues and...
Apr 27, 2021
Job Description Position Summary: Manages an Information Technology compliance team responsible for IT general and application controls, compliance and IT security policies. The role will collaborate with various constituents across business functions and information technology to develop and sustain a compliant IT controls environment with a design that meets the business needs. The position will be responsible for IT governance and compliance and lead related remediation efforts across the enterprise. Makes recommendations and assists in the implementation of changes to strengthen our internal controls environment. Oversees policy and standard development and adoption, ensuring that policies are up to date, scalable, align with business needs and are understood across the organization. Responsibilities: Leads IT compliance initiatives, monitoring and review of controls Collaborates with internal and external audit to provide support for requests, follow-up on audit issues and...
