106 jobs found in San Diego

Overview HD Biosciences, Inc. (San Diego), a WuXi AppTec Company, is seeking an experienced and highly motivated Director for the fast-growing Plate-based Pharmacology group. This position will lead the R&D team to provide scientific services and solutions to our customers’ drug discovery research needs. Responsibilities Highly creative and self-motivated leader to guide a team of scientists to execute a variety of scientific projects to ensure successful execution of projects and best quality service Actively contributes to ongoing and future collaborations with multiple partners in the design, development and execution of novel in vitro biology assays to support drug discovery projects as well lead finding. Responsible for the preparation of project proposals Works with management and sales team to deliver on revenue goals Works creatively with partners to support complex scientific projects. Excellent planning of multiple ongoing projects to meet expected timelines Ability to work in a team environment and independently as required May require bench work when necessary Has expert skills in any of the following areas: a. Cell-based assays, cellular pharmacology, and cell signaling b. Biochemical assays including enzymology, and elucidation of inhibitor/stimulator mechanism of action c. SAR/HTS screening Works on assignments with a diverse team of scientists to facilitate all aspects of performing high-throughput screening and running an HTS laboratory Makes decisions based on an understanding of client program goals. Communicates frequently with client and provide frequent update reports. Complies with all safety rules, practices good housekeeping, and maintains safe workplace. Qualifications Job Requirements: Experience / Education: PhD degree with 5+ years or MS with 10+ years of relevant experience in plate-based assay development and biological sciences Industry experience from CRO, biotech, and pharmaceutical highly desirable Knowledge / Skills / Abilities: Demonstrated broad expertise in Plate-based Pharmacology area Self-motivated and committed Ability to think critically and scientifically Good time management and multi-tasking skills in order to complete multiple projects within timelines. Expert knowledge of commonly used concepts, practices, and procedures within biological R&D laboratory setting Ability to work well in team settings, build collaborative relationships with management, partners and peers from diverse backgrounds Able to work in a fast paced environment Well organized, detail oriented, and adaptable to changes Excellent oral and written communication skills Excellent interpersonal skills Computer skills: knowledge of internet research, MS Word, Excel, Outlook, and PowerPoint. Ability to learn instrument and data analysis software. Regularly reviews goals and objectives with supervisor and team members Physical Requirements: Must be able to work in an office environment with minimal noise conditions. Must be able to work in Lab setting with exposure to Animals/biohazards / Chemicals Must be able to wear appropriate PPE Must be able to work in environment with variable noise levels Ability to stand /Sit/walk for long periods of time Ability to Lift 10 lbs routinely Ability to crouch, bend, twist, and reach Ability to push/pull 10 lbs routinely/ often / occasionally Clarity of Vision Ability to identify and distinguish colors Must be able to perform activities with repetitive motions Ability to climb Ladders / Stairs / Scaffolding Ability to work in variable temperatures high to freezing Inside/outside working conditions An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability This job description does not state or imply that the above are the only duties and responsibilities assigned to this position. Employees holding this position will be required to perform any other job-related duties as requested by Management.

Agilent inspires and supports discoveries that advance the quality of life. We provide life science, diagnostic and applied market laboratories worldwide with instruments, services, consumables, applications and expertise. Agilent enables customers to gain the answers and insights they seek - so they can do what they do best: improve the world around us. Information about Agilent is available at www.agilent.com. Delivers technical expertise for solution implementation to customer based on Agilent products and services. Is focused during various phases of the sales process including customer requirements analysis, feature-by-feature demonstrations, benchmarks, competitive positioning, and implementation/execution, generally allocated by project and engineering services. Understands customer's problems, recommends solutions to meet their needs, and ensures customer satisfaction. Integrates Agilent products and services (at the system/solutions level) into customer's environment. Prepares detailed product specifications for the development and implementation of customer products, applications and/or solutions. Ensures the product functions per specifications. Also ensures our system solution platform is functioning properly at the customer site. May be product or technology focused. May deliver customer training classes and consulting related to our application, as well as assist in pre-sales, as part of their tasks. Key responsibilities: Provide technical / application support via phone or electronically to external and internal customers, involving hardware, software, assay kits, consumables, application and workflows. Maintain highly accurate records in the service and support database. Support the development and implementation of plans to improve technical services, capabilities and customer satisfaction Effectively communicate competitive information and additional sales opportunities to Marketing and Sales Team. Provide feedbacks to R&D for product and software improvements. All other duties as assigned by Technical Support Manager and/or Supervisor.

Agilent inspires and supports discoveries that advance the quality of life. We provide life science, diagnostic and applied market laboratories worldwide with instruments, services, consumables, applications and expertise. Agilent enables customers to gain the answers and insights they seek - so they can do what they do best: improve the world around us. Information about Agilent is available at www.agilent.com. Delivers technical expertise for solution implementation to customer based on Agilent products and services. Is focused during various phases of the sales process including customer requirements analysis, feature-by-feature demonstrations, benchmarks, competitive positioning, and implementation/execution, generally allocated by project and engineering services. Understands customer's problems, recommends solutions to meet their needs, and ensures customer satisfaction. Integrates Agilent products and services (at the system/solutions level) into customer's environment. Prepares detailed product specifications for the development and implementation of customer products, applications and/or solutions. Ensures the product functions per specifications. Also ensures our system solution platform is functioning properly at the customer site. May be product or technology focused. May deliver customer training classes and consulting related to our application, as well as assist in pre-sales, as part of their tasks. Key responsibilities: Provide technical / application support via phone or electronically to external and internal customers, involving hardware, software, assay kits, consumables, application and workflows. Maintain highly accurate records in the service and support database. Support the development and implementation of plans to improve technical services, capabilities and customer satisfaction Effectively communicate competitive information and additional sales opportunities to Marketing and Sales Team. Provide feedbacks to R&D for product and software improvements. All other duties as assigned by Technical Support Manager and/or Supervisor.

Job Objectives Under the direction of the store manager, oversees the operation of a Walgreen store. Assumes full management responsibility in the absence of the store manager and assistant store manager. Improves store sales, profitability and image through proper merchandising, protection of store assets, supervising team members in the absence of the store manager, and modeling and delivering a distinctive and delightful customer experience. Completes Drug Store Management training program during specified timeframe. Job Responsibilities Customer Experience Monitors and analyzes the customer service provided by team members. Offers feedback and coaching. Greets customers and clinic patients, and offers assistance with products and services. Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Resolves customer complaints and helps respond to customers’ special needs. Operations Supervises operation of the store and team members, opening/closing/changing shifts, and task delegation to team members. Supervises the control of the store money including register counts, withdraws from bank, armored car pickups, safe deposits, change orders and oversees all aspects of bookkeeping including ledger, invoices, cash reports and time records. Performs and supervises merchandising by planning and ensuring the implementation, sets, resets and revisions of basic department and end stands, display tables, and promotional space, using multiple discount pricing, signs, advertising, promotional items, seasonality, etc. Learns to analyze inventory trends and supervises inventory management, including ordering items, keeping stock, and liquidating stock and leveraging company resources to avoid outs and overstock. Supervises receiving, stocking, pricing, returning, and transferring of merchandise. Ensures that store/grounds are clean and presentable; manages repair and maintenance; responds to emergencies. Supervises operations of assigned location including strict compliance with any and all applicable laws and regulations, including but not limited to the sale of alcohol, tobacco, fresh food, and pharmacy products. Maintains knowledge of all computer and technology systems and software (e.g. registers, StoreNet, etc. Ensures response to all systems problems by contacting information technology support and seeking solutions. Complies with all company policies and procedures; maintains respectful relationships with coworkers. Completes special assignments and other tasks as assigned, including assisting team members as needed. Business Performance Management Receives exposure to analysis of financial and performance data for the store, pharmacy and clinic. Reviews and analyzes asset protection data and develops and implements action plans to reduce loss. People and Performance Management Supervises team members by assigning tasks, setting expectations, and providing feedback. Ensures training of team members; provides coaching and mentoring. Issues constructive discipline and makes discipline recommendations. Promotes teamwork and motivates team members by establishing expectations, tracking results, showing enthusiasm and sharing vision. Ensures compliance with all corporate policies, applicable employment laws, and is consistently fair in the treatment of all team members. Training and Personal Development Participates in company and on-the-job training to improve skills and productivity and attends training requested by Store Manager, District Management, and corporate leaders. Follows performance improvement plans offered by Store Manager and District Manager. Seeks self-development by monitoring own performance, setting high personal standards, learning about the fields of retail, pharmacy and management, seeking best practices. Obtains and maintains valid PTCB certification or pharmacy license as required by state. Communications Communicates regularly with team members through one-on-one discussions, group meetings, soliciting input, answering questions, and ensuring communication is open between management and non-management team members. Assists Store Manager in planning and attending community events. Bachelor’s Degree prior to position start date or High School Diploma/GED and 1 year of retail supervisory experience. Must be fluent in reading, writing, and speaking English. Willingness to work flexible schedule including extended days, evenings, and weekend hours. Bachelor’s Degree/GED and 1 year of retail supervisory experience. PTCB Certification Prior retail supervision experience.

POSITION: Director of IT Operations DEPARTMENT: Information Technology REPORTING SUPERVISOR: VP, Information Technology DIRECT REPORTS: Yes FLSA: Exempt EMPLOYMENT STATUS: Direct Hire TRAVEL REQUIREMENTS: 20% travel required. SCHEDULE: Standard business hours ABOUT THE TEAM: As part of the greater Best Buy technology team, the GreatCall Technology Solutions Team operates in a collaborative environment cross-functionally with partners across both organizations. Quality, IT, Systems Development, Product Management, Customer Care, Marketing & Direct Sales all work closely together to align on creating value through health and wellness products and services. We also strive to maintain a strong bond and trust between our internal teams (architecture, development, test, configuration, operations, etc.). We encourage each other to work together and help one another make our work life at GreatCall & BestBuy more satisfying and rewarding. This is a team that constantly looking for ways to improve our development operations through people, process, and technology. The team also fosters a culture of innovation and encourages everyone to contribute through new ideas and insights. ABOUT THE JOB: The Director of IT Operations will be a technology leader responsible for internal and external customer service fulfilment in support of the company’s goals, objectives and exciting growth agenda. This position manages a NOC, a Performance Management team, and Client Resolution team who are accountable to meet/exceed service level standards while adhering to relevant customer specific processes as needed. This leader is responsible for leading the implementation of industry best ITIL based processes focusing on Service Management, Incident Management, Event management, Performance Management, and Change Management. This role is best suited for someone with contact center experience and technologies and who is committed to staying up to date with industry trends. The Director of IT Operations works collaboratively with various vendors, partners, and Best Buy cross-functional teams to drive, support, and manage new technical capabilities and platforms that serve GreatCall well into the future. Deliverables include determining and performing to SLAs established with business unit and adhering to KPIs while monitoring system health and reliability to detect events prior to customer impact. The role will work closely with care, commercial sales, development, and quality functions to support a best in class experience for our customers across all products and services. RESPONSIBILITIES: Provide leadership in critical issue resolution to any client facing system issues with a 24x7x365 NOC across multiple geographic sites Manage all production support processes, coordinating the involvement of business and/or IT development resources in problem resolution as necessary Ensure that the problem triage process, categorization, service restoration, and root cause analysis processes are executed accurately, efficiently with exceptional customer experience -Collaboration with the company’s IT and Security department as well as other parts of the company such as the QA/Testing and -Development teams to deal with network, application, and system incidents Lead Change Management Process by working with other IT partners to ensure procedures and approvals are followed for scheduled maintenances Manage the release and deployment calendar for all IT Operations maintenance activity Identify enhancements or optimization to improve performance and capacity of servers and applications and work with IT Operations teams to implement suggested enhancements Develop monitoring capability through creation of dashboards to provide advanced incident/event notification in compliance with SLAs Collect, analyze and report SLA and KPI metrics data for production environment and report as needed Build a team of resolution specialists that will support external commercial customers as needed Provide effective communications with customers and stakeholders during the customer service process (pre and post-sale) Manage the proper level of engagement in engineering/development processes on any customer escalated issues to resolution Manage a staff of direct and indirect resources for their assigned operations and maintenance tasks and managing staff levels and forecasts appropriately Build a high performance, experienced support technology team Provide personal development, mentorship, coaching, and career management to all team members Other duties as assigned QUALIFICATIONS: Education: Bachelor's degree preferred or equivalent experience Experience: 10 + years of successful experience in a technical leadership role with 5 or more years of experience in a supervisory capacity required BA or BS Degree in Computer Science, Computer Engineering or related discipline with an IT focus or equivalent experience preferred Network\Systems experience in Customer-facing Support or service delivery organizations required Health and safety services experience preferred Demonstrated progressive leadership/management experience required IT expertise including working knowledge of ITIL v3 Service Management required Knowledge/Skills/Abilities: Experience in managing and supporting products, services, and custom applications Proven abilities in vendor management, and outcome-based partnerships Strong client relationship and customer service-oriented skills Ability to lead and partner with cross functional executives and teams to achieve goals. Knowledge of Technology Architecture and Networking (LAN, WAN, and Wireless) based systems and services required Strong ability to assess and create function and non-functional requirements required Knowledge of engineering project management techniques, agile methodologies, and lean product development Personal Attributes: Strong organizational, leadership, relationship management and strategic thinking skills Excellent communication skills – both oral and written Able to build collaborative relationships across groups and form high performing teams Strong decision making and problem-solving skills and the ability to exercise sound judgement based on accurate and timely analysis Able to influence others and communicate vision, purpose, and strategy across levels High level of integrity and dependability and able to maintain confidential information Action oriented with results-orientation Motivates and develops others to improve bench strength and meet objectives Back Share Apply Now

Job Title: Director of Content Architecture and Engineering Location: Santa Clara, CA or San Diego, CA The Experience Organization at ServiceNow is growing rapidly and we are hiring across our many offices across the US. For the Director of Content Architecture and Engineering we are specifically looking to fill the role in our offices San Diego, CA and Santa Clara, CA. Work matters. It’s where we spend a third of our lives. And the workplace of the future is going to be a great place. We’re dedicated to bringing that to life for people everywhere. That’s why we put people at the heart of everything we do. People matter. Our people have a passion for learning, building, and innovating. Whether you’re an engineer, a sales professional, a finance professional, or anything in-between, our roles aim to provide each person with meaningful impact and plenty of space to grow. Team Embedded in the Experience Organization and working closely with its sister organizations Insights (User Experience Research) and Product Design, the Product Content group focuses on delivering quality technical content in intelligent ways to enable customer success. We’re working to redefine what a great technical content experience is for enterprise SaaS products. Role Leading a growing team of content engineers, toolsmiths, and content architects that supports a large, globally distributed team of technical writers and multimedia content developers, the Director of Content Architecture and Engineering will play a central role in shaping and executing our content strategy for customer-facing technical product documentation. What you get to do in this role: Develop, extend, and lead a content architecture capability responsible for the continued maintenance and refinement of ServiceNow’s DITA implementation, including content models, templates, usage guidelines, training, and content architecture review and change control processes. Lead an Agile-based, Dev-Ops-style content engineering team that: Configures and maintains our authoring, content quality, and content management tools Builds our DITA-based content and publishes it to our Zoomin-hosted documentation site Configures, enhances, tests, monitors, and maintains the documentation site Recommend and oversee execution of technology stack/tools implementations or enhancements (e.g., CCMS implementation). Manage external vendor relations with tool and service providers. Work with Product Content localization lead, content engineering team, and enterprise Internationalization team to develop mature round-trip processes for moving content through localization workflow. Develop delivery channel requirements to improve the presentation and findability of information and improve user experience. Work with product engineering to develop content management, delivery, and publishing processes to support new in-product content delivery channels. Work with internal federated search and information architecture/taxonomy groups to align with enterprise systems and standards and to facilitate/optimize the discoverability of product documentation in other channels. Collaborate with other content-creating groups on aspects of enterprise content strategy, including content management, reuse, cross-linking, and governance strategies. Drive awareness of product documentation content strategy. Stay abreast of industry trends in content engineering and tools, content management, content delivery, and the user experience of information and provide thought leadership on integrating new approaches as appropriate. In order to be successful in this role, we need someone who has: At least 10 years of experience in information development (product documentation) in a high-tech industry, preferably in a SaaS environment, with at least 5 years of direct responsibility for content architecture. At least 7 years of DITA experience, including responsibility for defining and enforcing usage guidelines, information types, templates. At least 5 years managing or leading content- or technology-related teams. Experience driving content transformation and/or technology change initiatives. Proven success collaborating across multiple teams and functions. Demonstrated ability to work effectively with your peer group and lead by influence. Experience working with globally distributed and diverse teams. Excellent interpersonal, written and oral communication skills. Established track record of providing exemplary levels of service to peers, colleagues, and customers. History of building strong relationships across organizations. Demonstrated skill in mentoring and coaching and the ability to interact and collaborate with colleagues at all technical & business levels. Dynamic, energetic, motivated, positive outlook with the ability to prioritize responsibilities

AbacusNext is searching for a dynamic, customer-centric, energetic, and highly motivated Account Manager to join the Customer Success Team. The successful individual will be responsible for maintaining strong relationships with assigned accounts and ensuring high levels of customer satisfaction. Job Duties & Responsibilities: Work with customers to ensure they are leveraging AbacusNext’s software solutions effectively and finding value in our services Build relationships with assigned customers, help them with issues, and continually delight them with a positive, customer-centric attitude Analyze data on customer usage to form accurate weekly forecasts Drive process optimization and efficiencies through automation Accelerate the contract renewal process and ensure customer satisfaction Work closely with Sales, Support, Billing, and other Technical teams to ensure an exceptional customer experience and take care of any customer issues Efficiently manage time to focus on essential activities to ensure customer satisfaction, account renewal, and account growth Maintain a revenue base by managing account retention and renewal Create, update and innovate new functional processes, scripts and supporting materials Drive upgrade revenue through increased product adoption and increased usage Effectively manage assigned customer accounts and projects assigned from leadership Consistently meet or exceed established quota for upsell opportunities for team Qualifications 2-4 years of experience in a customer-facing role, such as Customer Success or Account Management Bachelor’s degree preferred Possess strong phone, written and verbal communication skills with excellent presentation skills Confident, high energy, self-motivated and a true team player Experience working with senior and executive level customer contacts Demonstrated ability and desire to work and excel in fast-paced environment Excellent multitasking and project management skills Understanding of Internet and web applications with a desire learn new technologies Ability to understand and articulate technical concepts and derive solutions Must possess a proven understanding of corporate business world; prior experience in SaaS or Insurance is preferred Well-organized, with a high attention to detail and ability to prioritize Experience with Salesforce a plus Benefits Medical, Dental, Vision, and Life Insurance 401k Short Term Disability (California only) Unlimited PTO Sick Days Perks Brand new full Onsite Gym Social Events Anniversary Gifts Covered Parking 50% Off Gunnar Optik Eyeware Weekly onsite masseuse and chiropractor Employee discount to 24 Hour Fitness Close proximity to UTC mall (La Jolla/Miramar) and 805/5 Ocean Views, Game Room, Volleyball Court, Outdoor Zen Relaxation Area, BBQ & Patio Area, Cafeteria AbacusNext® is a smoke free workplace This Job is based out of the San Diego Corporate Office and cannot be worked remotely. Equal Employment Opportunity: AbacusNext is an Equal Opportunity, Affirmative Action Employer.

When working with a client you help them address their true needs and priorities. You are forward-thinking and identify new innovative solutions that help your clients provide greater value to their customers. If this sounds like you, let’s connect! Entercom seeks an Account Executive to grow sales across key local advertising buying agencies and clients. The primary responsibility is to drive and grow new local business revenue from advertisers and their agencies by aligning their marketing objectives with Entercom's portfolio of local advertising and marketing solutions. This is a high-velocity sales role requiring solid local industry expertise, relationships and a proven ability for closing deals. We’re looking for a candidate to sell traditional broadcast/cable and digital; sell across platforms: spot sales, digital, mobile, events/sponsorship. The ideal candidate is assertive, creative, and resourceful and must enjoy working in a highly entrepreneurial environment. The position requires outstanding sales and communication skills to develop, maintain, and enhance advertising relationships. Position reports into Sales Manager is located in San Diego and is responsible for driving revenue across agencies/clients buying local digital advertising in San Diego. The Account Executive's core responsibility is to meet or exceed revenue targets for their assigned territory. The ideal candidate will: Already have a complete contact list of local buyers in the San Diego region Have as complete a contact list as possible of local buyers in the San Diego region * Be prepared to "hit the ground running" with their contact list Proactively prospect and perpetually grow their contact list Build business from advertisers who have local marketing budgets Build Entercom's presence with local and spot buying agencies Meet or exceed quarterly revenue targets Engage and strategize with senior level executives on the client side to demonstrate how Entercom can help meet their objectives Prepare proposals and respond to RFP's Participate in and represent Entercom at local sales at local industry events Work with Marketing and Advertising Operations to ensure the client's needs are met Stay current with online advertising trends and innovations Qualifications: Required: Minimum of 2-5 years local sales experience with a track record of meeting/exceeding revenue goals Established relationships with advertisers/agencies who look to place local media Strong consultative sales skills, relationship building and customer services skills High level of sales maturity Self-starter capable of thriving in a start-up environment Working knowledge of digital media sales Ability to forecast projected revenue A focus on growing average deal size, improving close ratio, and balancing the ratio of custom to standard programs Demonstrated presentation skills to large and small groups Strong decision-making skills with the ability to operate in a fast-paced environment Strong negotiation, time management, prioritization and organization skills Working knowledge of Salesforce, Microsoft Word, Excel, PowerPoint, Google Mail and Google Docs Excellent verbal, written and interpersonal communication skills Positive and infectious outlook and attitude Works well within a team and individually About Us: Entercom Communications Corp. (NYSE: ETM) is a leading American media and entertainment company reaching and engaging over 170 million people each month through its premier collection of highly rated, award winning radio stations, digital platforms and live events. As one of the country’s two largest radio broadcasters, Entercom offers integrated marketing solutions and delivers the power of local connection on a national scale with coverage of close to 90% of persons 12+ in the top 50 markets. Entercom is the #1 creator of live, original, local audio content and the nation’s unrivaled leader in news and sports radio. Learn more about Philadelphia-based Entercom at www.entercom.com , Facebook and Twitter (@Entercom). EEO Statement: Entercom is an Equal Opportunity and Affirmative Action Employer. Entercom affords equal employment opportunity to qualified individuals regardless of their race, color, religion or religious creed, sex/ gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), sexual orientation, gender identity, gender expression, national origin, ancestry, age (over 40), physical or mental disability, medical condition, genetic information, marital status, military or veteran status, or other classification protected by applicable federal, state, or local law, and to comply with all applicable laws and regulations. Consistent with our commitment to equal employment opportunity, we provide reasonable accommodations to qualified individuals with disabilities who need assistance in applying electronically for a position with Entercom, unless doing so would impose an undue hardship. To request a reasonable accommodation for this purpose, please call 1-610-660-5614. Please note that this phone number is to be used solely to request an accommodation with respect to the online application process. Calls for any other reason will not be returned. Reasonable accommodation requests are considered on a case-by-case basis. Sales Workers Apply

Who We Are How many times a day do you use Google/Apple Maps? Ever wonder how businesses get listed on there and how they get seen by customers? We help chains across North America optimize their locations/stores/restaurants, manage their presence, improve their visibility on every mapping site... resulting in a HUGE boost of store traffic and local brand perception. Since 2009 we have been the premier solution in the B2B SaaS space. Our SaaS company in downtown San Diego has been quadrupling in size every year! We were also recently awarded as one of the Best Places to Work in San Diego by the San Diego Union Tribune and recognized in the Inc 5000 as one of the Fastest Growing Private Companies. We were even recently recognized as #10 in the SAAS 1000! (Yup, we are going places!) Position Summary The Sales Operations Analyst will be responsible for implementing, managing, and integrating the various business applications and automated processes used in Chatmeter sales and marketing operations. The ideal candidate will be a technology swiss-army-knife with broad experience in business systems, the ability to quickly gain expertise with new applications, and comfortable managing complex technical projects with multiple cross-functional stakeholders. This individual should enjoy analyzing problems and building solutions in a fast-paced, rapidly changing environment. What You Will Do Application administration – responsible for installing and configuring new applications, and working closely with the Sales Operations Manager to provide administrative support on existing applications including Salesforce, Marketo, etc. Systems integration – ensure that various business systems are properly integrated, manage API integrations to maintain consistent data and processes across various platforms. Process improvements – study current systems and practices, provide strategic recommendations for improvement, get buy-in from stakeholders, design modifications and enhancements Requirements gathering – determines operational objectives by analyzing business functions, gathering information, evaluating output requirements and formats; works with various stakeholders to understand functional and technical requirements, document user stories and convert requirements into clear recommendations. Software choices – evaluate potential applications and tools to solve business issues, including communicating with vendors, demoing solutions, documenting pros/cons, and presenting recommendations to senior management. Project management – define and document project requirements, identify project milestones and phases, manage deadlines and communicate proactively to meet and manage expectations Documentation – create/update documentation of current systems, processes, and automation; generate professional documentation for project plans, training materials, design specs, etc. Training and support – provide onboarding support and training to new hires, ongoing training as needed for existing employees, and troubleshoot issues on the fly to minimize disruptions. Business analysis – provide ongoing support in creating reports/dashboards, integrating data across platforms to generate actionable business insights Work cross-functionally with management and key stakeholders to monitor, control and manage business operations, ensure smooth delivery, and meet customer expectations and company goals. Manage relationships with third-party vendors as needed, including submitting and tracking support tickets, scheduling and attending product demos, attending training sessions. What You Will Bring Bachelor's degree in MIS, CS, or a related field Minimum of 2+ years of professional experience with systems administration & process analysis Administrative experience with Salesforce CRM platform required, certification preferred; bonus points for Force.com development background such as Apex coding, SOQL queries, etc. Proven experience with SFDC administration and specifically integrations with other applications Experienced with SFDC automation and more advanced customizations, ideally with some development experience Strong Microsoft Excel skills and familiar with other Microsoft Office programs Strong analytical and problem-solving skills Be able to work effectively with a variety of end-users to understand requirements, design efficient solutions and build consensus Must be a quick learner and self-starter, able to adapt to a fast-paced environment Strong verbal and written communication skills, and able to generate professional deliverables documenting project scope, business requirements, and how-to guides Able to work cross-functionally and communicate consistently to stakeholders Must be professional, organized, reliable, and detail-oriented Benefits & Perks: A convenient downtown location - complete with an amazing view Comprehensive benefits including medical (100% coverage) + dental/vision + 401K Competitive paid time off package & 9 Company paid holidays Additional Paid Holidays: Floating Holiday & Birthday Holiday Community Service Day Monthly sales competitions and incentives A casual and fun work environment Free lunch Thursdays and free healthy snacks! Monthly Birthday and Anniversary celebrations Gym membership reimbursement Monthly team outings Quarterly company events

We make what matters work. At Eaton, we believe that power, whether it’s electrical, hydraulic or mechanical power - is a fundamental part of people’s lives. Technology, transportation, energy and infrastructure—these are things the world relies on every day. That’s why we are dedicated to helping our customers across the world find new ways to manage power more efficiently, safely and sustainably. And we’re committed to improving people’s lives, the communities where we live and work, and the planet our future generations will depend on. Because that’s what really matters–and we’re here to make sure it works. While our vision is to improve the quality of life and the environment through the use of power management technologies and services, our culture and what we value can be represented in six essential leadership attributes expected of all Eaton employees. We’re ethical - we play by the rules and act with integrity. We’re passionate - we care deeply about what we do. We set high expectations and we perform. We’re accountable - we seek responsibility and take ownership. We do what we say. We’re efficient - we value speed and simplicity. We’re transparent - we say what we think. We make it okay to disagree. We learn – we are curious, adaptable, and willing to teach what we know. You want to make an impact in the world. At Eaton, we’re solving some of the toughest challenges on the planet. Our Early Talent Programs ensure that you have a multitude of opportunities to make an impact across a global organization. Participants in our Early Talent Programs work to solve real-world challenges while developing the skills required to lead at the next level. Early Talent assignments hold true significance to our businesses. In turn, participants gain enriching and diverse experiences and work side by side with experienced leaders to power their careers. What sets our Early Talent Programs apart: Each individual’s development experience is customized to help participants reach their potential; no two participants will have the same experience or set of responsibilities. Participants receive cross-functional exposure. They have opportunities to build their skills and try on different roles early in their career, ultimately maximizing their potential for consideration for a variety of future roles. By keeping our programs small and selective, we are able to make hiring decisions based on each candidate’s unique skill set and high potential. The opportunity to learn from senior leaders is a part of the fabric of every experience. Your career matters – and we’re here to make it work. Are you ready? About Eaton: As a power management company with 2018 sales of $21.6 billion, Eaton provides energy-efficient solutions that help our customers effectively manage electrical, hydraulic and mechanical power more efficiently, safely and sustainably. We have approximately 95,000 employees across the world, and sell products to customers in more than 175 countries. Position Overview: Eaton’s Power Systems Engineers deliver professional engineering, design, and analysis services. As one of our engineers, you’ll help our clients’ electrical systems operate more reliably, efficiently and safely. As part of the Eaton team you’ll help share our experience and technical know-how in the areas of power systems studies, power quality analysis, electrical design and training. Your engineering assignments will involve power systems analysis, power quality measurements and audits, consulting and design services, troubleshooting and problem solving relative to power distribution equipment. In addition to our core engineering responsibilities, our engineers are intimately involved with customers from the onset of every project through the final on-site presentation and training. Our engineers operate in an entrepreneurial environment with the mission of providing high quality support and solutions with a key emphasis placed on motivated lead times and sustained relationships with the Eaton sales team and end-users. This role is designed to prepare you for both technical and future leadership roles at Eaton. As a new engineer, you will be provided with a structured training and development curriculum; a blend of instructor-led, virtual classrooms, eLearning courses and on-the-job training provided by expert mentors and team members to assist you in developing your career. Qualifications Basic Qualifications (Including Educational Requirements): Currently possesses or will have obtained a bachelor’s degree in engineering with a major in Electrical, Electrical and Computer, Electrical Engineering Technology, or Energy Systems Engineering from an accredited institution, with a graduation date no later than August 2020 Minimum overall cumulative GPA of 2.8 or higher (please do not round) Must be legally authorized to work in the United States without Company sponsorship, now or in the future Geographical flexibility to relocate within the United States Preferred Qualifications: Overall cumulative GPA of 3.0 or higher Prior relevant internship or co-op experience within the electrical/power industry Undergraduate specialization in power systems analysis (including three phase circuits) and electric machines Experience with engineering software (AutoCAD, MATLAB, SKM, EasyPower, and/or ETAP) Excellent computer & analytical skills Excellent written, oral communication and presentation skills Demonstrated leadership experience within campus and/or the community Position Criteria: Up to 25% travel required Physical Demands: While performing the duties of this job the employee is occasionally required to stand, walk, stoop, squat, reach to or below shoulder level, lift, carry, push, pull, and use hands to handle and feel. The employee is occasionally required to climb and reach above shoulder level. The employee is occasionally required to lift/carry up to 50 pounds. The employee is occasionally required to push/pull up to 50 pounds. Successfully complete and maintain compliance with the company’s safety program Employment could be based in one of the following regions: Northeast: Maine, Maryland, Massachusetts, New Jersey, Pennsylvania, Virginia Central: Illinois, Iowa, Kansas, Michigan, Minnesota, Missouri, Ohio, Wisconsin Southeast: Alabama, Florida, Georgia, Kentucky, North Carolina, Tennessee Gulf: Louisiana, Texas West: California, Colorado, New Mexico, Oregon, Phoenix, Washington We make what matters work. Everywhere you look—from the technology and machinery that surrounds us, to the critical services and infrastructure that we depend on every day—you’ll find one thing in common. It all relies on power. That’s why Eaton is dedicated to improving people’s lives and the environment with power management technologies that are more reliable, efficient, safe and sustainable. Because this is what matters. We are confident we can deliver on this promise because of the attributes that our employees embody. We’re ethical, passionate, accountable, efficient, transparent and we’re committed to learning. These values enable us to tackle some of the toughest challenges on the planet, never losing sight of what matters. Job: Engineering Region: North America – US/Puerto Rico Organization: ESSG EESSD Electrical Engrg Svcs Systems Div Job Level: Entry Level Schedule: Full-time Is remote work (i.e. working from home or another Eaton facility) allowed for this position?: No Does this position offer relocation?: Relocation from within hiring country only Travel: Yes, 25 % of the Time