Pursuit Management – Risk and Financial Advisory service line
Senior or Lead Graphic Designer – Central or West region (Career Level 4)
Job Description
Looking for: A problem solver. A creative thinker. A brilliant force.
This experienced and creative design professional will develop strategy-driven visual content for sales proposals, presentations, and related business development documents for the Risk and Financial Advisory function’s most important clients. This individual is accountable for creative, brand-compliant, and timely design, formatting, production, and delivery of professional documents. The graphic designer is responsible for managing his/her projects independently, as well as working effectively with a team and communicating with others. This position requires proficiency in multiple software packages and the ability to produce large volumes of work consistently and accurately. Reports to the Risk and Financial Advisory graphic design leader.
Responsibilities
Interact with client service professionals to develop conceptual designs supporting the messaging strategy. Understand information and concepts, and transform them into understandable, yet creative solutions
Collaborate with Pursuit Managers to conceptualize imagery and pursuit win themes, and ensure that key messages are enhanced through design
Knowledge and understanding of proposal design and development
Blend photography, imagery, infographics, text, and multimedia elements to create high-impact proposals and presentations that distinguish the Deloitte U.S. Firms in the marketplace
Conceptualize information and create clear, concise, and/or dynamic visualizations/infographics
Experience with presentation design and storytelling
Ability to interface and strategize with senior management regarding visual communication and messaging based on the audience(s)
Proven attention to detail and quality under challenging deadlines
Demonstrate initiative and innovation appropriate to the assignment and timeframe
Comply with corporate identity standards
Art direct Pursuit Management, India, creative services, and external design resources as required
Nov 12, 2019
Pursuit Management – Risk and Financial Advisory service line
Senior or Lead Graphic Designer – Central or West region (Career Level 4)
Job Description
Looking for: A problem solver. A creative thinker. A brilliant force.
This experienced and creative design professional will develop strategy-driven visual content for sales proposals, presentations, and related business development documents for the Risk and Financial Advisory function’s most important clients. This individual is accountable for creative, brand-compliant, and timely design, formatting, production, and delivery of professional documents. The graphic designer is responsible for managing his/her projects independently, as well as working effectively with a team and communicating with others. This position requires proficiency in multiple software packages and the ability to produce large volumes of work consistently and accurately. Reports to the Risk and Financial Advisory graphic design leader.
Responsibilities
Interact with client service professionals to develop conceptual designs supporting the messaging strategy. Understand information and concepts, and transform them into understandable, yet creative solutions
Collaborate with Pursuit Managers to conceptualize imagery and pursuit win themes, and ensure that key messages are enhanced through design
Knowledge and understanding of proposal design and development
Blend photography, imagery, infographics, text, and multimedia elements to create high-impact proposals and presentations that distinguish the Deloitte U.S. Firms in the marketplace
Conceptualize information and create clear, concise, and/or dynamic visualizations/infographics
Experience with presentation design and storytelling
Ability to interface and strategize with senior management regarding visual communication and messaging based on the audience(s)
Proven attention to detail and quality under challenging deadlines
Demonstrate initiative and innovation appropriate to the assignment and timeframe
Comply with corporate identity standards
Art direct Pursuit Management, India, creative services, and external design resources as required
Avantiico is composed of a diverse group of highly ambitious, experienced and knowledgeable trusted advisors. We have developed a solid reputation for providing cross-functional expertise and delivering services and solutions for Microsoft Dynamics ERP and CRM, giving our clients confidence in their investment and long-term competitive advantage.
In preparation for 2020 projects, we’re growing and looking for a highly skilled Microsoft Dynamics 365/AX Finance Solution Architect with deep expertise in finance functionality to join our Delivery and Support team. You will be working with our certified Microsoft experts as well as working with other global leading partners to transform business by connecting people and processes, and by making management and operations easier.
We recognize that our people are our most important resource. That’s why Avantiico believes in providing our people with professional development, offering diverse and challenging work, and providing work-life balance with less than 35% travel.
RESPONSIBILITIES
The Finance Solution Architect position is responsible for providing functional and architectural guidance on customer implementations, upgrades, and support of Dynamics® 365 365 Finance and Operations (D365FO) and AX (D365/AX). Working in partnership with Avantiico’s Delivery & Support team, the Finance Solution Architect will be responsible for designing complex enhancements and extensions, reviewing client business processes, architecting and re-engineering the client’s processes to improve efficiency, and performing many of the functional tasks required for a successful D365 (AX) implementation. Additionally, this position will be in all pre-sales/marketing activities and perform as an architect role in the analysis phase of a D365/AX implementation.
You will require extensive business and application expertise in Microsoft Dynamics 365/AX Finance modules including General Ledger, Accounts Payable, Accounts Receivable, Cash and Bank Management, Fixed Assets, Project Costing, and other financial focused areas. A successful candidate must also have deep knowledge of reporting features and Power BI in D365FO. The qualified candidate is expected to fill the role as a lead consultant on one or multiple projects in application design, configuration, and testing of Dynamics 365/AX modules. Acting as a solution advisor and managing client relations is vital to the role. Additionally, the right candidate will be an individual with strong attention to detail in business process improvements and the ability to see the big picture.
Avantiico is a high-performance workplace; the Finance Solution Architect is expected to manage multiple projects with competing deadlines successfully. Avantiico is a leader in the Dynamics ERP and CRM industry and is expected to continue its significant growth, which will allow the right candidate ample opportunity for professional development.
This is a full-time position based in either Irvine, Los Angeles, San Diego or Temecula CA. This job will require up to 35% travel or more if working remotely.
SKILLS & EXPERIENCE
Must have a Bachelor’s degree, preferably in Management, Accounting, Finance, Management Information Systems or Information Technology
Minimum of ten years of relevant experience and five years of experience implementing Dynamics 365/AX solutions
At least five full lifecycle implementations in Microsoft Dynamics 365/AX with a focus in Financials Management
Deep knowledge of D365/AX Finance modules and functional capabilities including General Ledger, Accounts Payable, Accounts Receivable, Cash and Bank Management, Sales Order, Fixed Assets, Project Costing, and other financial focused areas
Cross-functional knowledge of two or more D365/AX modules and functional capabilities in Analytics, Supply Chain (Trade & Logistics), Manufacturing, Project Costing, and Service Management
Knowledge of other D365/AXkey functional areas including Talent, Retail, Customer Engagement (CRM), and machine learning is a plus
Has a proven track record of successfully delivering complex, full life-cycle implementations of D365/AX in a Consulting role
Understanding of Life Cycle Services (LCS), Microsoft Sure Step, and Microsoft trends and specific best practices is a must
Current certification a plus or the ability to obtain after joining within 90 days of employment
Strong advisory and presentation skills
Avantiico is a global leader in providing comprehensive cross-vertical services of Microsoft Dynamics ERP and CRM solutions. For over 11 years as a Microsoft partner, Avantiico has delivered intuitive capabilities, honest guidance and dependable support for large and international companies with high-performance requirements and complex global operations. With locations in San Diego, Irvine, Los Angeles, and Temecula CA and with resources worldwide, we deliver services and solutions to over 10,000 end-users globally. Avantiico leverages the Microsoft Dynamics Cloud to provide the right solutions, from Dynamics to Mobile Apps, at the right time with the ability to scale at a moment’s notice.
Avantiico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, national origin, age, veteran status, disability, or any other protected class.
Nov 12, 2019
Avantiico is composed of a diverse group of highly ambitious, experienced and knowledgeable trusted advisors. We have developed a solid reputation for providing cross-functional expertise and delivering services and solutions for Microsoft Dynamics ERP and CRM, giving our clients confidence in their investment and long-term competitive advantage.
In preparation for 2020 projects, we’re growing and looking for a highly skilled Microsoft Dynamics 365/AX Finance Solution Architect with deep expertise in finance functionality to join our Delivery and Support team. You will be working with our certified Microsoft experts as well as working with other global leading partners to transform business by connecting people and processes, and by making management and operations easier.
We recognize that our people are our most important resource. That’s why Avantiico believes in providing our people with professional development, offering diverse and challenging work, and providing work-life balance with less than 35% travel.
RESPONSIBILITIES
The Finance Solution Architect position is responsible for providing functional and architectural guidance on customer implementations, upgrades, and support of Dynamics® 365 365 Finance and Operations (D365FO) and AX (D365/AX). Working in partnership with Avantiico’s Delivery & Support team, the Finance Solution Architect will be responsible for designing complex enhancements and extensions, reviewing client business processes, architecting and re-engineering the client’s processes to improve efficiency, and performing many of the functional tasks required for a successful D365 (AX) implementation. Additionally, this position will be in all pre-sales/marketing activities and perform as an architect role in the analysis phase of a D365/AX implementation.
You will require extensive business and application expertise in Microsoft Dynamics 365/AX Finance modules including General Ledger, Accounts Payable, Accounts Receivable, Cash and Bank Management, Fixed Assets, Project Costing, and other financial focused areas. A successful candidate must also have deep knowledge of reporting features and Power BI in D365FO. The qualified candidate is expected to fill the role as a lead consultant on one or multiple projects in application design, configuration, and testing of Dynamics 365/AX modules. Acting as a solution advisor and managing client relations is vital to the role. Additionally, the right candidate will be an individual with strong attention to detail in business process improvements and the ability to see the big picture.
Avantiico is a high-performance workplace; the Finance Solution Architect is expected to manage multiple projects with competing deadlines successfully. Avantiico is a leader in the Dynamics ERP and CRM industry and is expected to continue its significant growth, which will allow the right candidate ample opportunity for professional development.
This is a full-time position based in either Irvine, Los Angeles, San Diego or Temecula CA. This job will require up to 35% travel or more if working remotely.
SKILLS & EXPERIENCE
Must have a Bachelor’s degree, preferably in Management, Accounting, Finance, Management Information Systems or Information Technology
Minimum of ten years of relevant experience and five years of experience implementing Dynamics 365/AX solutions
At least five full lifecycle implementations in Microsoft Dynamics 365/AX with a focus in Financials Management
Deep knowledge of D365/AX Finance modules and functional capabilities including General Ledger, Accounts Payable, Accounts Receivable, Cash and Bank Management, Sales Order, Fixed Assets, Project Costing, and other financial focused areas
Cross-functional knowledge of two or more D365/AX modules and functional capabilities in Analytics, Supply Chain (Trade & Logistics), Manufacturing, Project Costing, and Service Management
Knowledge of other D365/AXkey functional areas including Talent, Retail, Customer Engagement (CRM), and machine learning is a plus
Has a proven track record of successfully delivering complex, full life-cycle implementations of D365/AX in a Consulting role
Understanding of Life Cycle Services (LCS), Microsoft Sure Step, and Microsoft trends and specific best practices is a must
Current certification a plus or the ability to obtain after joining within 90 days of employment
Strong advisory and presentation skills
Avantiico is a global leader in providing comprehensive cross-vertical services of Microsoft Dynamics ERP and CRM solutions. For over 11 years as a Microsoft partner, Avantiico has delivered intuitive capabilities, honest guidance and dependable support for large and international companies with high-performance requirements and complex global operations. With locations in San Diego, Irvine, Los Angeles, and Temecula CA and with resources worldwide, we deliver services and solutions to over 10,000 end-users globally. Avantiico leverages the Microsoft Dynamics Cloud to provide the right solutions, from Dynamics to Mobile Apps, at the right time with the ability to scale at a moment’s notice.
Avantiico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, national origin, age, veteran status, disability, or any other protected class.
Avantiico is composed of a diverse group of highly ambitious, experienced and knowledgeable trusted advisors. We have developed a solid reputation for providing cross-functional expertise and delivering services and solutions for Microsoft Dynamics ERP and CRM, giving our clients a long-term competitive advantage.
In preparation for 2020, we’re growing and looking for a highly skilled Microsoft Dynamics 365/AX Business Consultant with expertise in Manufacturing and Production functionality to join our Delivery and Support team. You will be working with our certified Microsoft experts as well as working with other global leading partners to transform business by connecting people and processes, and by making management and operations easier.
We recognize that our people are our most important resource. That’s why Avantiico believes in providing our people with professional development, offering diverse and challenging work, and providing work-life balance with less than 35% travel.
RESPONSIBILITIES
The Business Consultant position is responsible for providing functional guidance on customer implementations, upgrades, and support of Dynamics® 365 Finance and Operations and AX (D365/AX). Working in partnership with Avantiico’s Delivery & Support team, the Business Consultant will be responsible for gathering business requirements, fit/gap analysis findings, functional design documents, test scripts, training documents, and progress updates throughout implementation lifecycle. Additionally, this position will assist in pre-sales/marketing activities such as blogs, videos, and webinars.
You will require business and application expertise in Microsoft Dynamics 365/AX Manufacturing and Production functionality including production control, discrete, lean, and process manufacturing. The qualified candidate is expected to fill the role as a subject matter expert on one or multiple projects in analysis, configuration, and testing of Dynamics 365/AX modules. Acting as a solution advisor and establishing client relations is vital to the role. Additionally, the right candidate will be an individual with strong attention to detail in business process improvements and the ability to see the big picture.
Avantiico is a high-performance workplace; the Manufacturing and Production Business Consultant is expected to work multiple projects with competing deadlines successfully. Avantiico is a leader in the Dynamics ERP and CRM industry and is expected to continue its significant growth, which will allow the right candidate ample opportunity for professional development.
This is a full-time position based in either San Diego, Irvine, Los Angeles, Temecula, CA. This job will require up to 35% travel or more if working remotely.
SKILLS & EXPERIENCE
Must have a Bachelor’s degree, preferably in Management, Accounting, Finance, Management Information Systems or Information Technology
Minimum of four years of relevant experience and one full lifecycle implementation of Dynamics 365/AX with a focus in Supply Chain and Manufacturing
Deep business expertise in Manufacturing and Production functionality including production control, discrete, lean, and process manufacturing
Cross-functional knowledge of other business modules and functional areas including Analytics, Supply Chain (Trade & Logistics), Manufacturing, Finance, Professional Services, Service Management, Transportation, CRM, Talent, and Retail is a plus
Current certification a plus or the ability to obtain after joining within 90 days of employment
Possess excellent communication and presentation skills
Avantiico is a global leader in providing comprehensive cross-vertical services of Microsoft Dynamics ERP and CRM solutions. For over 11 years as a Microsoft partner, Avantiico has delivered intuitive capabilities, honest guidance and dependable support for large and international companies with high-performance requirements and complex global operations. With locations in San Diego, Irvine, Temecula and Los Angeles, CA, and with resources worldwide, we deliver services and solutions to over 10,000 end-users globally. Avantiico leverages the Microsoft Dynamics Cloud to provide the right solutions, from Dynamics to Mobile Apps, at the right time with the ability to scale at a moment’s notice.
Avantiico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, national origin, age, veteran status, disability, or any other protected class.
Nov 12, 2019
Avantiico is composed of a diverse group of highly ambitious, experienced and knowledgeable trusted advisors. We have developed a solid reputation for providing cross-functional expertise and delivering services and solutions for Microsoft Dynamics ERP and CRM, giving our clients a long-term competitive advantage.
In preparation for 2020, we’re growing and looking for a highly skilled Microsoft Dynamics 365/AX Business Consultant with expertise in Manufacturing and Production functionality to join our Delivery and Support team. You will be working with our certified Microsoft experts as well as working with other global leading partners to transform business by connecting people and processes, and by making management and operations easier.
We recognize that our people are our most important resource. That’s why Avantiico believes in providing our people with professional development, offering diverse and challenging work, and providing work-life balance with less than 35% travel.
RESPONSIBILITIES
The Business Consultant position is responsible for providing functional guidance on customer implementations, upgrades, and support of Dynamics® 365 Finance and Operations and AX (D365/AX). Working in partnership with Avantiico’s Delivery & Support team, the Business Consultant will be responsible for gathering business requirements, fit/gap analysis findings, functional design documents, test scripts, training documents, and progress updates throughout implementation lifecycle. Additionally, this position will assist in pre-sales/marketing activities such as blogs, videos, and webinars.
You will require business and application expertise in Microsoft Dynamics 365/AX Manufacturing and Production functionality including production control, discrete, lean, and process manufacturing. The qualified candidate is expected to fill the role as a subject matter expert on one or multiple projects in analysis, configuration, and testing of Dynamics 365/AX modules. Acting as a solution advisor and establishing client relations is vital to the role. Additionally, the right candidate will be an individual with strong attention to detail in business process improvements and the ability to see the big picture.
Avantiico is a high-performance workplace; the Manufacturing and Production Business Consultant is expected to work multiple projects with competing deadlines successfully. Avantiico is a leader in the Dynamics ERP and CRM industry and is expected to continue its significant growth, which will allow the right candidate ample opportunity for professional development.
This is a full-time position based in either San Diego, Irvine, Los Angeles, Temecula, CA. This job will require up to 35% travel or more if working remotely.
SKILLS & EXPERIENCE
Must have a Bachelor’s degree, preferably in Management, Accounting, Finance, Management Information Systems or Information Technology
Minimum of four years of relevant experience and one full lifecycle implementation of Dynamics 365/AX with a focus in Supply Chain and Manufacturing
Deep business expertise in Manufacturing and Production functionality including production control, discrete, lean, and process manufacturing
Cross-functional knowledge of other business modules and functional areas including Analytics, Supply Chain (Trade & Logistics), Manufacturing, Finance, Professional Services, Service Management, Transportation, CRM, Talent, and Retail is a plus
Current certification a plus or the ability to obtain after joining within 90 days of employment
Possess excellent communication and presentation skills
Avantiico is a global leader in providing comprehensive cross-vertical services of Microsoft Dynamics ERP and CRM solutions. For over 11 years as a Microsoft partner, Avantiico has delivered intuitive capabilities, honest guidance and dependable support for large and international companies with high-performance requirements and complex global operations. With locations in San Diego, Irvine, Temecula and Los Angeles, CA, and with resources worldwide, we deliver services and solutions to over 10,000 end-users globally. Avantiico leverages the Microsoft Dynamics Cloud to provide the right solutions, from Dynamics to Mobile Apps, at the right time with the ability to scale at a moment’s notice.
Avantiico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, national origin, age, veteran status, disability, or any other protected class.
POSITION PURPOSE
Now part of The Home Depot® family of quality brands, Wilmar is the nation's largest distributor of maintenance supplies exclusively for apartment housing with a dedicated focus on providing quality products and proven solutions to improve property performance. Wilmar provides multifamily housing properties with maintenance and repair products, janitorial, appliances, plumbing, electrical, HVAC and related supplies.
Under the guidance of the Director of Sales, this Corporate Account Manager position focuses primarily, (nearly 100%), on the Multifamily industry by calling on the senior personnel responsible for procurement of maintenance supplies and/or the maintenance of the portfolio of apartment properties. The position focuses on a major metropolitan area and those would be close in proximity within a 4-hour drive. Will develop customer relationships, optimize existing agreements and secure new agreements are all central to this role. High levels of local market interaction will be a key to success. Specifically, 75% of time will be spent in the field visiting with existing customers and prospective customers, riding with the local Wilmar sales professionals visiting properties of key accounts, and maintaining an active presence in the local apartment association. CRM use is a must with our integrated systems.
MAJOR TASKS, RESPONSIBILITES AND KEY ACCOUNTABILITIES
10%- Collaboration with the Regional Sales Manager to maintain, develop and execute on a joint “market” plan that allows for consistent local market share gains year over year.
25%- Achieve GPD Budget. Maintain and grow an assigned portfolio of multifamily property management firms with headquarter offices in the assigned region.
25%- Sign new Supply Agreements. Pursue multifamily management company prospects in the assigned metro; develop relationships; and work toward an eventual “supply agreement.”
20%- Achieve account profitability. Responsible for balancing the gross margin percentage with focus on full penetration of the account.
15%- Ensure high level of Customer Satisfaction. Monthly account analysis and review; high levels of communication with the customer. Take ownership and resolve any and all customer complaints or open issues raised by the customer.
5%- Local Apartment Association. Active participation in the industry association; joining 1 influential committee is preferred.
NATURE AND SCOPE
Reports to the Director of Sales. Has no direct reports.
ENVIRONMENTAL JOB REQUIREMENTS
Ability to be mobile and the ability to travel in car and plane with easy access.
Environment:
Home Office
Travel:
Typically requires travel 50% to 75% of the time.
MINIMUM QUALIFICATIONS
Must be eighteen years of age or older.
Must be legally permitted to work in the United States.
Education Required:
The knowledge, skills and abilities typically acquired through the completion of a high school diplomas and/or GED.
Years of Relevant Work Experience: 5 years
Physical Requirements:
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
Additional Qualifications:
Must have valid, active driver's license with clean Motor Vehicle Record, and reliable vehicle
Preferred Qualifications:
Proven sales track record; results oriented
Proficient and comfortable using a solution-based sales methodology
Able to manage multiple priorities and projects
Ability to develop and deliver presentations at very high organizational levels and across various departments such as Purchasing, Accounting and Operations
Microsoft Office Suite of products
BS/BA preferred in related discipline; Marketing, Support Chain or Managerial Studies
Sales experience (50 or more accounts; revenue >$1M) including large account experience
Knowledge, Skills, Abilities and Competencies:
A high level of Excel and all office products is a must.
The ability to use technology and software on multiple platforms will provide as an advantage.
National Account selling is a requirement.
Understanding of supply chain functionality
Solid grasp of the use of electronic commerce in procurement
Identify and understand business problems and opportunities
Strong self organization; time management; (limited administrative assistance)
Concise and highly professional internal reporting skills; written and verbal
Ability to navigate the back office to find solutions, resources, information, etc.
Ability to travel as required; (i.e.: national sales meeting 1 or 2 times per year; also, if an adjacent metro area is assigned, routine travel to that market may be required.)
Nov 12, 2019
POSITION PURPOSE
Now part of The Home Depot® family of quality brands, Wilmar is the nation's largest distributor of maintenance supplies exclusively for apartment housing with a dedicated focus on providing quality products and proven solutions to improve property performance. Wilmar provides multifamily housing properties with maintenance and repair products, janitorial, appliances, plumbing, electrical, HVAC and related supplies.
Under the guidance of the Director of Sales, this Corporate Account Manager position focuses primarily, (nearly 100%), on the Multifamily industry by calling on the senior personnel responsible for procurement of maintenance supplies and/or the maintenance of the portfolio of apartment properties. The position focuses on a major metropolitan area and those would be close in proximity within a 4-hour drive. Will develop customer relationships, optimize existing agreements and secure new agreements are all central to this role. High levels of local market interaction will be a key to success. Specifically, 75% of time will be spent in the field visiting with existing customers and prospective customers, riding with the local Wilmar sales professionals visiting properties of key accounts, and maintaining an active presence in the local apartment association. CRM use is a must with our integrated systems.
MAJOR TASKS, RESPONSIBILITES AND KEY ACCOUNTABILITIES
10%- Collaboration with the Regional Sales Manager to maintain, develop and execute on a joint “market” plan that allows for consistent local market share gains year over year.
25%- Achieve GPD Budget. Maintain and grow an assigned portfolio of multifamily property management firms with headquarter offices in the assigned region.
25%- Sign new Supply Agreements. Pursue multifamily management company prospects in the assigned metro; develop relationships; and work toward an eventual “supply agreement.”
20%- Achieve account profitability. Responsible for balancing the gross margin percentage with focus on full penetration of the account.
15%- Ensure high level of Customer Satisfaction. Monthly account analysis and review; high levels of communication with the customer. Take ownership and resolve any and all customer complaints or open issues raised by the customer.
5%- Local Apartment Association. Active participation in the industry association; joining 1 influential committee is preferred.
NATURE AND SCOPE
Reports to the Director of Sales. Has no direct reports.
ENVIRONMENTAL JOB REQUIREMENTS
Ability to be mobile and the ability to travel in car and plane with easy access.
Environment:
Home Office
Travel:
Typically requires travel 50% to 75% of the time.
MINIMUM QUALIFICATIONS
Must be eighteen years of age or older.
Must be legally permitted to work in the United States.
Education Required:
The knowledge, skills and abilities typically acquired through the completion of a high school diplomas and/or GED.
Years of Relevant Work Experience: 5 years
Physical Requirements:
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
Additional Qualifications:
Must have valid, active driver's license with clean Motor Vehicle Record, and reliable vehicle
Preferred Qualifications:
Proven sales track record; results oriented
Proficient and comfortable using a solution-based sales methodology
Able to manage multiple priorities and projects
Ability to develop and deliver presentations at very high organizational levels and across various departments such as Purchasing, Accounting and Operations
Microsoft Office Suite of products
BS/BA preferred in related discipline; Marketing, Support Chain or Managerial Studies
Sales experience (50 or more accounts; revenue >$1M) including large account experience
Knowledge, Skills, Abilities and Competencies:
A high level of Excel and all office products is a must.
The ability to use technology and software on multiple platforms will provide as an advantage.
National Account selling is a requirement.
Understanding of supply chain functionality
Solid grasp of the use of electronic commerce in procurement
Identify and understand business problems and opportunities
Strong self organization; time management; (limited administrative assistance)
Concise and highly professional internal reporting skills; written and verbal
Ability to navigate the back office to find solutions, resources, information, etc.
Ability to travel as required; (i.e.: national sales meeting 1 or 2 times per year; also, if an adjacent metro area is assigned, routine travel to that market may be required.)
TBM Financial Operations Sr. Manager CL7
Are you passionate about technology and interested in joining a community of collaborative colleagues who respectfully and courageously seek to challenge the status quo? If so, read on to learn more about an exciting opportunity with Deloitte’s Information Technology Services (ITS). We are insatiably curious and life-long learners focused on technology and innovation. The Technology Business Management Team (TBM) within ITS is focused on running IT like a Business.
Work you’ll do
As part of the Technology Business Management Team our responsibilities include:
Serve as a trusted advisor to the CIO Leadership Team to help them understand the IT financial drivers and make recommendations to leaders on how to develop and then manage their budget and forecast
Make recommendations for potential efficiencies in technology spend so the firm can increase new investments in support of our technology driven future
Lead a team and enable them to identify ways to ensure consistency, efficiency and transparency in the financial and operational metrics that are used to understand the value that technology brings to the business
Lead projects and efforts of others that result in the improvement of our IT Financial Management maturity level in order to increase the value and depth of information available for IT leadership decisions
The team
Information Technology Services (ITS) helps power Deloitte’s success. ITS is the engine that drives Deloitte, which serves many of the world’s largest, most respected organizations. We develop and deploy cutting-edge internal and go-to-market solutions that help Deloitte operate effectively and lead in the market. Our reputation is built on a tradition of delivering with excellence.
The ~2,200 professionals in ITS deliver services including:
Security, risk & compliance
Technology support
Infrastructure
Applications
Relationship management
Strategy
Deployment
PMO
Financials
Communications
Technology Management Office
The Technology Management Office is the engine of the ITS organization, ensuring a smooth, efficient, and fiscally-sound technology operation. This multi-disciplinary team runs IT as a business by transforming IT finance, reporting project portfolio metrics, quality, deployment, delivery, and adoption, and building the IT workforce of the future.
Technology Business Management
The Technology Business Management team is a high performing and highly engaged team that believes great IT leaders also need to be great business leaders. We have a passion for both managing the financial health of ITS, but also improving the business acumen across ITS. We have a “best in class” team that has reached a high level of maturity in IT Financial Management.
Nov 12, 2019
TBM Financial Operations Sr. Manager CL7
Are you passionate about technology and interested in joining a community of collaborative colleagues who respectfully and courageously seek to challenge the status quo? If so, read on to learn more about an exciting opportunity with Deloitte’s Information Technology Services (ITS). We are insatiably curious and life-long learners focused on technology and innovation. The Technology Business Management Team (TBM) within ITS is focused on running IT like a Business.
Work you’ll do
As part of the Technology Business Management Team our responsibilities include:
Serve as a trusted advisor to the CIO Leadership Team to help them understand the IT financial drivers and make recommendations to leaders on how to develop and then manage their budget and forecast
Make recommendations for potential efficiencies in technology spend so the firm can increase new investments in support of our technology driven future
Lead a team and enable them to identify ways to ensure consistency, efficiency and transparency in the financial and operational metrics that are used to understand the value that technology brings to the business
Lead projects and efforts of others that result in the improvement of our IT Financial Management maturity level in order to increase the value and depth of information available for IT leadership decisions
The team
Information Technology Services (ITS) helps power Deloitte’s success. ITS is the engine that drives Deloitte, which serves many of the world’s largest, most respected organizations. We develop and deploy cutting-edge internal and go-to-market solutions that help Deloitte operate effectively and lead in the market. Our reputation is built on a tradition of delivering with excellence.
The ~2,200 professionals in ITS deliver services including:
Security, risk & compliance
Technology support
Infrastructure
Applications
Relationship management
Strategy
Deployment
PMO
Financials
Communications
Technology Management Office
The Technology Management Office is the engine of the ITS organization, ensuring a smooth, efficient, and fiscally-sound technology operation. This multi-disciplinary team runs IT as a business by transforming IT finance, reporting project portfolio metrics, quality, deployment, delivery, and adoption, and building the IT workforce of the future.
Technology Business Management
The Technology Business Management team is a high performing and highly engaged team that believes great IT leaders also need to be great business leaders. We have a passion for both managing the financial health of ITS, but also improving the business acumen across ITS. We have a “best in class” team that has reached a high level of maturity in IT Financial Management.
Goldrich Kest has an immediate need for a Leasing Agent for our conventional apartment community. The Leasing Agent is responsible for the total occupancy and tenant relations of the apartment community.
Responsibilities
Market the community and tour the property with potential new renters
Field phone calls, ascertain needs and qualifications and schedule appointments and showings, conduct the tours
Tenant relations
Adhere to fair housing laws
Process applications, follow up with applicants, and lease apartments
Handle all administrative duties including paperwork, leases, applications, move-ins, renewals etc.
Assists manager with other needs as required
High level of professionalism
Positive attitude that also comes through with his/her phone voice
Strong desire to help people
Must Show integrity in the quality of work performed, with a drive to continually push for better results
Requirements
2+ years Administrative/Customer Service or Sales experience
Ability to develop strategic solutions
Ability to work well both independently and as part of a team
High-school diploma or equivalent
Strong written and oral communication skills
Strong time management, follow-up and organizational skills
Working knowledge or ability to learn property management software (such as RealPage)
Highly motivated, service oriented, self-starter
Available to work on weekends and evenings
Goldrich Kest provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, veteran status, or any other consideration made unlawful by federal, state, or local laws. Goldrich Kest is committed to providing reasonable accommodation for qualified applicants, and employees with disabilities to ensure they enjoy equal access to all employment opportunities and benefits of employment as required by the Americans with Disabilities Act.
Experience
Required
2 year(s): Sales
1 year(s): Customer Service
Behaviors
Required
Dedicated: Devoted to a task or purpose with loyalty or integrity
Team Player: Works well as a member of a group
Enthusiastic: Shows intense and eager enjoyment and interest
Preferred
Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Nov 12, 2019
Goldrich Kest has an immediate need for a Leasing Agent for our conventional apartment community. The Leasing Agent is responsible for the total occupancy and tenant relations of the apartment community.
Responsibilities
Market the community and tour the property with potential new renters
Field phone calls, ascertain needs and qualifications and schedule appointments and showings, conduct the tours
Tenant relations
Adhere to fair housing laws
Process applications, follow up with applicants, and lease apartments
Handle all administrative duties including paperwork, leases, applications, move-ins, renewals etc.
Assists manager with other needs as required
High level of professionalism
Positive attitude that also comes through with his/her phone voice
Strong desire to help people
Must Show integrity in the quality of work performed, with a drive to continually push for better results
Requirements
2+ years Administrative/Customer Service or Sales experience
Ability to develop strategic solutions
Ability to work well both independently and as part of a team
High-school diploma or equivalent
Strong written and oral communication skills
Strong time management, follow-up and organizational skills
Working knowledge or ability to learn property management software (such as RealPage)
Highly motivated, service oriented, self-starter
Available to work on weekends and evenings
Goldrich Kest provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, veteran status, or any other consideration made unlawful by federal, state, or local laws. Goldrich Kest is committed to providing reasonable accommodation for qualified applicants, and employees with disabilities to ensure they enjoy equal access to all employment opportunities and benefits of employment as required by the Americans with Disabilities Act.
Experience
Required
2 year(s): Sales
1 year(s): Customer Service
Behaviors
Required
Dedicated: Devoted to a task or purpose with loyalty or integrity
Team Player: Works well as a member of a group
Enthusiastic: Shows intense and eager enjoyment and interest
Preferred
Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Bachelor's degree in computer science, computer engineering or related technical discipline
10 years of software product development and/or IT and networking implementation/consulting experience
2 years of data science experience working with healthcare and life sciences tools and frameworks
Minimum of 4 months cloud computing experience using publicly available services
Would you like to give entrepreneurs, researchers, and students access to health care and life sciences data that has never been widely available before? Do you have a passion for improving the way that research institutions, businesses, and government collaborate with each other? Do you enjoy creating new business models? Do you have a passion for helping government and education customers to implement innovative IT solutions?
Amazon Web Services is looking for a highly motivated Technical Business Development Manager to support our customers who work with shared healthcare and life sciences datasets. This is an excellent opportunity to join AWS’s world-class technical team, working with some of the best and brightest engineers while developing your skills and furthering your career within one of the most innovative technology companies in the world today.
As an Open Data Technical Business Development Manager within AWS WWPS, you will have the opportunity to help shape and deliver on a strategy to foster sharing and usage of high-value health care and life sciences datasets within educational institutions and government organizations. Your responsibilities will include: supporting the sales teams while owning the technical engagements with customers and solution providers (systems integrators and ISVs), helping to define new business models, responding to RFPs, and guiding development of demonstration and proof-of-concept systems. To achieve those goals, you will gain expertise in AWS technologies, and a deep understanding of how applications and services are best built and operated on the AWS platform.
The ideal candidate will…
Be fun to work with. Our company credo is “Work hard. Have fun. Make history”. As the right candidate, you will love what you do and be enthusiastic about your work. You will be dynamic and creative, and willing to take on any challenge.
Enjoy working with customers and partners in the health care and life sciences sector. You will have a passion for educating, training, designing, and building cloud computing systems for a diverse and challenging set of customers and partners working in government agencies, non profit organizations, and educational institutions.
Have a strong understanding of large scale-cloud computing solutions. The ideal candidate will have past experience working with open data and researchers. You will enjoy keeping your existing technical skills and developing new ones, to the point that you can not only contribute to but lead deep discussions around systems and applications in the cloud.
Possess both technical and customer-facing skills that will allow them to be the “face” of AWS within our solution providers’
Ability to drive discussions with senior technical and business leadership within customers and partners, as well as the technical background that enables him or her to interact with and give guidance to software developers, IT professionals, and system architects. Demonstrated ability to think strategically about business, product, and technical challenges.
Background in data science and computing that enables them to easily interact with researchers and research IT organizations.
Highly technical and analytical, possess software design and development and/or IT and networking implementation/consulting experience in relevant markets
Strong verbal and written communications skills, as well as the ability to work effectively across internal and external organizations. Executive speaking and presentation skills including formal presentations, white boarding, large and small group presentations.
Working knowledge of software development and engineering practices as well as Internet/web and SOA/web services technologies highly desired.
Web services development/deployment experience, IT systems and network engineering experience, security and compliance experience, software engineering experience, etc.
Operational experience with website/web services as well as traditional IT operations, management, and security experience.
Business understanding of cloud computing as a fundamentally disruptive technical and business strategy; market analysis; cost benefit analysis, RFP/Acquisition support; etc.
Advisory/consulting experience with research, educational institutions, state and/or local governments.
Meets/exceeds Amazon’s leadership principles requirements for this role.
Meets/exceeds Amazon’s functional/technical depth and complexity.
Amazon is an Equal Opportunity Employer – Minority / Women / Disability / Veteran / Gender Identity / Sexual Orientation / Age
Nov 12, 2019
Bachelor's degree in computer science, computer engineering or related technical discipline
10 years of software product development and/or IT and networking implementation/consulting experience
2 years of data science experience working with healthcare and life sciences tools and frameworks
Minimum of 4 months cloud computing experience using publicly available services
Would you like to give entrepreneurs, researchers, and students access to health care and life sciences data that has never been widely available before? Do you have a passion for improving the way that research institutions, businesses, and government collaborate with each other? Do you enjoy creating new business models? Do you have a passion for helping government and education customers to implement innovative IT solutions?
Amazon Web Services is looking for a highly motivated Technical Business Development Manager to support our customers who work with shared healthcare and life sciences datasets. This is an excellent opportunity to join AWS’s world-class technical team, working with some of the best and brightest engineers while developing your skills and furthering your career within one of the most innovative technology companies in the world today.
As an Open Data Technical Business Development Manager within AWS WWPS, you will have the opportunity to help shape and deliver on a strategy to foster sharing and usage of high-value health care and life sciences datasets within educational institutions and government organizations. Your responsibilities will include: supporting the sales teams while owning the technical engagements with customers and solution providers (systems integrators and ISVs), helping to define new business models, responding to RFPs, and guiding development of demonstration and proof-of-concept systems. To achieve those goals, you will gain expertise in AWS technologies, and a deep understanding of how applications and services are best built and operated on the AWS platform.
The ideal candidate will…
Be fun to work with. Our company credo is “Work hard. Have fun. Make history”. As the right candidate, you will love what you do and be enthusiastic about your work. You will be dynamic and creative, and willing to take on any challenge.
Enjoy working with customers and partners in the health care and life sciences sector. You will have a passion for educating, training, designing, and building cloud computing systems for a diverse and challenging set of customers and partners working in government agencies, non profit organizations, and educational institutions.
Have a strong understanding of large scale-cloud computing solutions. The ideal candidate will have past experience working with open data and researchers. You will enjoy keeping your existing technical skills and developing new ones, to the point that you can not only contribute to but lead deep discussions around systems and applications in the cloud.
Possess both technical and customer-facing skills that will allow them to be the “face” of AWS within our solution providers’
Ability to drive discussions with senior technical and business leadership within customers and partners, as well as the technical background that enables him or her to interact with and give guidance to software developers, IT professionals, and system architects. Demonstrated ability to think strategically about business, product, and technical challenges.
Background in data science and computing that enables them to easily interact with researchers and research IT organizations.
Highly technical and analytical, possess software design and development and/or IT and networking implementation/consulting experience in relevant markets
Strong verbal and written communications skills, as well as the ability to work effectively across internal and external organizations. Executive speaking and presentation skills including formal presentations, white boarding, large and small group presentations.
Working knowledge of software development and engineering practices as well as Internet/web and SOA/web services technologies highly desired.
Web services development/deployment experience, IT systems and network engineering experience, security and compliance experience, software engineering experience, etc.
Operational experience with website/web services as well as traditional IT operations, management, and security experience.
Business understanding of cloud computing as a fundamentally disruptive technical and business strategy; market analysis; cost benefit analysis, RFP/Acquisition support; etc.
Advisory/consulting experience with research, educational institutions, state and/or local governments.
Meets/exceeds Amazon’s leadership principles requirements for this role.
Meets/exceeds Amazon’s functional/technical depth and complexity.
Amazon is an Equal Opportunity Employer – Minority / Women / Disability / Veteran / Gender Identity / Sexual Orientation / Age
Summary:
This position requires an individual who can provide exceptional customer service according to G&M corporate standards and instruction from management. Someone who has the ability to multitask and is comfortable working as part of a team to create an overall friendly, safe and clean environment for both customers and employees.
Essential Duties & Responsibilities:
Take measures to preserve the safety of employees and all others in the work location. Conduct sales transactions accurately and quickly. Enter all transactions into
the register, accept payments and account for all funds.
Operate POS (cash register and fuel console) precisely and accurately handle money and other types of payment received for product sold.
Perform the following service transactions in accordance with company policy: credit card transactions, manufacturer coupon redemption, vendor check-in, alcohol, tobacco and lottery sales, and fast food sales.
Check identification for alcohol, tobacco and lottery products according to company policy.
Actively participate in all sales promotions and other campaigns. Practice suggestive selling and build customer relations. Be aware of sales goals and performance against those goals.
Review and adhere to all city, county, state, and federal laws affecting store operations.
Maintain a neat personal appearance and wear company uniform and name tag at all times.
Preparation of hot food items in accordance with current procedures as designated by Store Manager. This may include preparing food, brewing fresh coffee, maintaining condiment bar, monitoring fresh food availability, and other duties assigned by the Store Manager.
Ensure that the store is free of litter and spills and that all equipment is sanitized and free of dirt, as well as ensuring that all equipment is in working condition. Maintain a neat and clean store inside and out.
Sweep floors and spot mop as well as clean mop water as needed and before changing shifts.
Wipe down Fuel Delivery area using orange safety vest and cones; wipe down pumps and change outside water/trash when needed.
Ensure restroom is spot checked often and restocked when needed.
Perform regular cleaning of counter surfaces, store equipment, trash (inside and out), floors and all other duties as assigned by Store Manager while using appropriate cleaning/safety equipment.
Front Face Cooler and Hydrazone as well as dust merchandise.
Clean all station windows.
Straighten and organize backroom supplies and equipment as needed.
Receive product deliveries from vendors: move, sort, and stack cases using proper lift techniques.
Stock shelves with new merchandise, this includes Front face cooler, Hydrazone and entire store as needed.
Wipe down all counters, food warmers, microwaves and keep all trays clean (No liquid).
Re-stock merchandise as needed to ensure no holes or sparse shelves.
Conduct daily inspections of perishable products to check code dates (freshness) and proper rotation.
Perform regular cleaning of counter surfaces, store equipment, empty trash and check restrooms as needed.
Follow company policy on robbery/violence prevention and safety. Review and adhere to store safety/emergency procedures – critical telephone numbers and incident reporting forms and protocol e.g. MySupport. Participate in all store sales building, customer service, and team-building activities.
Live and exemplify G&Ms Core Values.
When working a Barista shift, act as back up to cashier, conduct sales transactions accurately and quickly. Enter all transactions into the register, accept payments and account for all funds by operating POS (cash register and fuel console), precisely and accurately handle money and other types of payment received for product sold.
Conduct daily inspections of perishable products to check code dates (freshness) and proper rotation.
Brew fresh coffee every 2 hours (set timers), maintaining condiment bar, monitoring fresh food availability; ensuring food totes are full at all time with next product thawing.
When working the night shift as 3rd shift, clean drains, sweep and mop entire floor as well as clean mop water as needed and before changing shifts.
Deep clean restroom; sock and clean walls and floor. Completely clean and fill all machines, including hot food warmer and conventional oven, creamer
machine, fountain machine, coffee pots etc.
Prepare for the morning rush by ensuring fresh coffee is brewed as well as creamer machine is clean and restocked.
No matter the shift, an employee must be prepared to perform all other duties as assigned by Store Manager.
Qualifications/Requirements
A high school diploma or GED equivalent.
Excellent computer skills / competency in PDI Enterprise POS (evaluation required).
Excellent customer service skills.
Excellent interpersonal skills.
Ability to learn simple tasks quickly and work with little or no supervision.
Basic math skills.
Food Handlers Permit, if required by store/county.
Ability to communicate (verbally and in writing) in English.
Have open availability to work all shifts as needed at home store and other stores within district when the need arises.
Physical Demands & Work Environment
Work is performed in a Retail environment.
Must be able to stand and/or walk for entire shift.
Ability to lift and/or carry up to 50 pounds from ground to waist level.
Ability to bend at waist with some twisting during workday.
Ability to work with arms bent all day.
Ability to stoop, kneel, and/or crouch while working.
Ability to push and pull with arms up to a force of 20 pounds (i.e. utilizing a hand truck).
Ability to grasp, reach and manipulate objects with hands throughout workday; requires hand-eye coordination and may require bilateral coordination of hands.
Nov 12, 2019
Summary:
This position requires an individual who can provide exceptional customer service according to G&M corporate standards and instruction from management. Someone who has the ability to multitask and is comfortable working as part of a team to create an overall friendly, safe and clean environment for both customers and employees.
Essential Duties & Responsibilities:
Take measures to preserve the safety of employees and all others in the work location. Conduct sales transactions accurately and quickly. Enter all transactions into
the register, accept payments and account for all funds.
Operate POS (cash register and fuel console) precisely and accurately handle money and other types of payment received for product sold.
Perform the following service transactions in accordance with company policy: credit card transactions, manufacturer coupon redemption, vendor check-in, alcohol, tobacco and lottery sales, and fast food sales.
Check identification for alcohol, tobacco and lottery products according to company policy.
Actively participate in all sales promotions and other campaigns. Practice suggestive selling and build customer relations. Be aware of sales goals and performance against those goals.
Review and adhere to all city, county, state, and federal laws affecting store operations.
Maintain a neat personal appearance and wear company uniform and name tag at all times.
Preparation of hot food items in accordance with current procedures as designated by Store Manager. This may include preparing food, brewing fresh coffee, maintaining condiment bar, monitoring fresh food availability, and other duties assigned by the Store Manager.
Ensure that the store is free of litter and spills and that all equipment is sanitized and free of dirt, as well as ensuring that all equipment is in working condition. Maintain a neat and clean store inside and out.
Sweep floors and spot mop as well as clean mop water as needed and before changing shifts.
Wipe down Fuel Delivery area using orange safety vest and cones; wipe down pumps and change outside water/trash when needed.
Ensure restroom is spot checked often and restocked when needed.
Perform regular cleaning of counter surfaces, store equipment, trash (inside and out), floors and all other duties as assigned by Store Manager while using appropriate cleaning/safety equipment.
Front Face Cooler and Hydrazone as well as dust merchandise.
Clean all station windows.
Straighten and organize backroom supplies and equipment as needed.
Receive product deliveries from vendors: move, sort, and stack cases using proper lift techniques.
Stock shelves with new merchandise, this includes Front face cooler, Hydrazone and entire store as needed.
Wipe down all counters, food warmers, microwaves and keep all trays clean (No liquid).
Re-stock merchandise as needed to ensure no holes or sparse shelves.
Conduct daily inspections of perishable products to check code dates (freshness) and proper rotation.
Perform regular cleaning of counter surfaces, store equipment, empty trash and check restrooms as needed.
Follow company policy on robbery/violence prevention and safety. Review and adhere to store safety/emergency procedures – critical telephone numbers and incident reporting forms and protocol e.g. MySupport. Participate in all store sales building, customer service, and team-building activities.
Live and exemplify G&Ms Core Values.
When working a Barista shift, act as back up to cashier, conduct sales transactions accurately and quickly. Enter all transactions into the register, accept payments and account for all funds by operating POS (cash register and fuel console), precisely and accurately handle money and other types of payment received for product sold.
Conduct daily inspections of perishable products to check code dates (freshness) and proper rotation.
Brew fresh coffee every 2 hours (set timers), maintaining condiment bar, monitoring fresh food availability; ensuring food totes are full at all time with next product thawing.
When working the night shift as 3rd shift, clean drains, sweep and mop entire floor as well as clean mop water as needed and before changing shifts.
Deep clean restroom; sock and clean walls and floor. Completely clean and fill all machines, including hot food warmer and conventional oven, creamer
machine, fountain machine, coffee pots etc.
Prepare for the morning rush by ensuring fresh coffee is brewed as well as creamer machine is clean and restocked.
No matter the shift, an employee must be prepared to perform all other duties as assigned by Store Manager.
Qualifications/Requirements
A high school diploma or GED equivalent.
Excellent computer skills / competency in PDI Enterprise POS (evaluation required).
Excellent customer service skills.
Excellent interpersonal skills.
Ability to learn simple tasks quickly and work with little or no supervision.
Basic math skills.
Food Handlers Permit, if required by store/county.
Ability to communicate (verbally and in writing) in English.
Have open availability to work all shifts as needed at home store and other stores within district when the need arises.
Physical Demands & Work Environment
Work is performed in a Retail environment.
Must be able to stand and/or walk for entire shift.
Ability to lift and/or carry up to 50 pounds from ground to waist level.
Ability to bend at waist with some twisting during workday.
Ability to work with arms bent all day.
Ability to stoop, kneel, and/or crouch while working.
Ability to push and pull with arms up to a force of 20 pounds (i.e. utilizing a hand truck).
Ability to grasp, reach and manipulate objects with hands throughout workday; requires hand-eye coordination and may require bilateral coordination of hands.
Quality Cabinet and Fixture Company
San Diego, CA, USA
Summary:
The Estimator is responsible for developing timely and accurate project cost estimates for projects in excess of $1M. This includes timely and continuous communication with the Sales, Manufacturing and Operations teams. The Estimator will use project drawings, specifications, and job specific requirements to develop an accurate estimate of the project costs. The Estimator will utilize a variety of computer software applications to develop the bid and subsequent proposal.
Essential Job Functions:
Responsible for the development of strategic bids that provide a detailed analysis of costs, alternative materials, potential risks, and recommendations. This includes presentation of data to the Executive and Leadership teams
Provide project cost estimates using industry practices and experiences
Identify, record, and convey project related scope of work and specifications
Documentation of errors, omissions, and ambiguities found in bid documents
Partner with the Sales, Operations and Manufacturing teams to ensure continuity of the project and that timelines are met
Participate in scope review meetings with customers to demonstrate the company?s knowledge of the project and expertise in the millwork industry
Sourcing and qualifying project related vendors and suppliers
Incorporating strategies and pricing directives of VP of Preconstruction
Confirmation and justification of all costs applied to an estimate
Responsible for the development of level and intermediate Estimators. This includes functioning as a resource, and guide through peer mentorship
Secondary Job Functions:
Pricing and review of change order requests
Comprehension of job cost records and their estimating applications
Review of shop drawings to identify deviations from estimated methods and costs
Preparing reports and estimate documentation for participation in project hand-off meetings
Provide technical support for sales presentations. This may include, but is not limited to detailed material specifications; proper means and methods of manufacturing, and installation techniques
Work Environment:
This position operates in a professional office environment.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the position.
While performing the duties of this job, the employee is regularly required to talk and listen. The employee frequently is required to stand, walk, use hands and fingers, handle or feel, as well as reach with hands and arms.
The employee is occasionally required to sit, climb or balance, stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to five pounds and occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this job include close vision, peripheral vision, depth perception, the ability to see and differentiate color and to focus.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Bachelor’s degree in construction management, or related field required; or a combination of industry experience and education
Minimum 10 years’ experience in millwork, carpentry, drywall, or similar industry
Demonstrates exceptional knowledge and expertise within the industry of millwork in both the Shop and field
Ability to read blueprints, interior design and architectural drawings
Demonstrated ability to work independently, and as part of a team
Ability to work under time pressure, and prioritize
Strong organizational skills with attention to detail
Nov 12, 2019
Summary:
The Estimator is responsible for developing timely and accurate project cost estimates for projects in excess of $1M. This includes timely and continuous communication with the Sales, Manufacturing and Operations teams. The Estimator will use project drawings, specifications, and job specific requirements to develop an accurate estimate of the project costs. The Estimator will utilize a variety of computer software applications to develop the bid and subsequent proposal.
Essential Job Functions:
Responsible for the development of strategic bids that provide a detailed analysis of costs, alternative materials, potential risks, and recommendations. This includes presentation of data to the Executive and Leadership teams
Provide project cost estimates using industry practices and experiences
Identify, record, and convey project related scope of work and specifications
Documentation of errors, omissions, and ambiguities found in bid documents
Partner with the Sales, Operations and Manufacturing teams to ensure continuity of the project and that timelines are met
Participate in scope review meetings with customers to demonstrate the company?s knowledge of the project and expertise in the millwork industry
Sourcing and qualifying project related vendors and suppliers
Incorporating strategies and pricing directives of VP of Preconstruction
Confirmation and justification of all costs applied to an estimate
Responsible for the development of level and intermediate Estimators. This includes functioning as a resource, and guide through peer mentorship
Secondary Job Functions:
Pricing and review of change order requests
Comprehension of job cost records and their estimating applications
Review of shop drawings to identify deviations from estimated methods and costs
Preparing reports and estimate documentation for participation in project hand-off meetings
Provide technical support for sales presentations. This may include, but is not limited to detailed material specifications; proper means and methods of manufacturing, and installation techniques
Work Environment:
This position operates in a professional office environment.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the position.
While performing the duties of this job, the employee is regularly required to talk and listen. The employee frequently is required to stand, walk, use hands and fingers, handle or feel, as well as reach with hands and arms.
The employee is occasionally required to sit, climb or balance, stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to five pounds and occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this job include close vision, peripheral vision, depth perception, the ability to see and differentiate color and to focus.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Bachelor’s degree in construction management, or related field required; or a combination of industry experience and education
Minimum 10 years’ experience in millwork, carpentry, drywall, or similar industry
Demonstrates exceptional knowledge and expertise within the industry of millwork in both the Shop and field
Ability to read blueprints, interior design and architectural drawings
Demonstrated ability to work independently, and as part of a team
Ability to work under time pressure, and prioritize
Strong organizational skills with attention to detail
The Solutions Architect manages the overall technology solution stack related to Point of Sale (POS) system requirements. Primary area of focus is ensuring that our solutions are hardened for the Restaurant environment. This position will oversee all products in our service and sales catalog for stability, compatibility and scalability for future product and security requirements. This position will be responsible for driving the business solutions that will allow our business to compete in a competitive landscape. Position will include software and hardware installation, professional services and support services training, project Scoping and deliverables, and documentation for setup, support, QA and deployments. Candidate will work closely with subject matter experts, Support, Professional Services, Learning Solutions, and Leadership teams.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Must have the ability to communicate and work well with others and possess a willingness to work the necessary hours to meet the business needs.
Maintain at all times a current and accurate Installations Schedule for assigned projects
Perform product evaluations and write-up’s for anticipated business need. Ensure that business understands impact of product(s) that are provided by i3 and the client facing team(s) understand the proper protocols and procedures to responsibly deploy solution(s) to our clients.
Gain understanding of business drivers and suggest optimal way to utilize full technology solution to integrate the Aloha Software and applicable suite of products.
Configure solutions to recommended or optimal specifications to meet evolved solutions and security requirements for the Hospitality market place. Consult with the other business units on requirements needed to meet the demands of this position.
QA software functionality to ensure solution is configured in accordance with product requirements. This will require test cases to be applied to multi-version applications. Ensure Past, Present and Future environments meet businesses current client base. Communicate to the business and business units when solutions have met End of Life requirements, and work with business units on proper migration steps to supportable solutions.
Develop and Maintain a Consistent image catalog of validated solutions. Develop maintenance and publication process along with a set of procedures for image end-of-life. Develop and Maintain a program in accordance Pro Services team on new installations as well as maintenance on existing installations with Field Services team
Work closely with recommended partners that align with business objectives.
Thoroughly verify and approve all i3, NCR or 3rd Party Installation and solution requirements.
Immediately handle and resolve all issues reported in from the Professional Services and Support teams related to gaps or bugs discovered in solution.
Perform any work-related duties or special projects as assigned by business leaders
Provide regular status reports to Director and Leadership Teams
Contribute to process enhancements/changes/development and communication protocols
Must understand POS, Windows based OS, Networking, windows applications, imaging software, collaborative and repository applications and any applications utilized by the business
Must maintain and understand evolution of technology impacting solution integrity or compliance.
Must be proficient at troubleshooting, analyzing and documenting information thoroughly.
MINIMUM QUALIFICATIONS:
Education: Bachelor’s degree, or one to two years related experience and/or training, or an equivalent combination of education and experience.
Experience: Minimum three years of professional experience in POS or related industry.
Skills: Strong verbal, written, analytical, persuasion and interpersonal skills including demonstrated ability to effectively communicate via e-mail, face to face and over the phone. Ability to maintain composure under stress or with emotional clients. Strong proficiency in Aloha required
Nov 12, 2019
The Solutions Architect manages the overall technology solution stack related to Point of Sale (POS) system requirements. Primary area of focus is ensuring that our solutions are hardened for the Restaurant environment. This position will oversee all products in our service and sales catalog for stability, compatibility and scalability for future product and security requirements. This position will be responsible for driving the business solutions that will allow our business to compete in a competitive landscape. Position will include software and hardware installation, professional services and support services training, project Scoping and deliverables, and documentation for setup, support, QA and deployments. Candidate will work closely with subject matter experts, Support, Professional Services, Learning Solutions, and Leadership teams.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Must have the ability to communicate and work well with others and possess a willingness to work the necessary hours to meet the business needs.
Maintain at all times a current and accurate Installations Schedule for assigned projects
Perform product evaluations and write-up’s for anticipated business need. Ensure that business understands impact of product(s) that are provided by i3 and the client facing team(s) understand the proper protocols and procedures to responsibly deploy solution(s) to our clients.
Gain understanding of business drivers and suggest optimal way to utilize full technology solution to integrate the Aloha Software and applicable suite of products.
Configure solutions to recommended or optimal specifications to meet evolved solutions and security requirements for the Hospitality market place. Consult with the other business units on requirements needed to meet the demands of this position.
QA software functionality to ensure solution is configured in accordance with product requirements. This will require test cases to be applied to multi-version applications. Ensure Past, Present and Future environments meet businesses current client base. Communicate to the business and business units when solutions have met End of Life requirements, and work with business units on proper migration steps to supportable solutions.
Develop and Maintain a Consistent image catalog of validated solutions. Develop maintenance and publication process along with a set of procedures for image end-of-life. Develop and Maintain a program in accordance Pro Services team on new installations as well as maintenance on existing installations with Field Services team
Work closely with recommended partners that align with business objectives.
Thoroughly verify and approve all i3, NCR or 3rd Party Installation and solution requirements.
Immediately handle and resolve all issues reported in from the Professional Services and Support teams related to gaps or bugs discovered in solution.
Perform any work-related duties or special projects as assigned by business leaders
Provide regular status reports to Director and Leadership Teams
Contribute to process enhancements/changes/development and communication protocols
Must understand POS, Windows based OS, Networking, windows applications, imaging software, collaborative and repository applications and any applications utilized by the business
Must maintain and understand evolution of technology impacting solution integrity or compliance.
Must be proficient at troubleshooting, analyzing and documenting information thoroughly.
MINIMUM QUALIFICATIONS:
Education: Bachelor’s degree, or one to two years related experience and/or training, or an equivalent combination of education and experience.
Experience: Minimum three years of professional experience in POS or related industry.
Skills: Strong verbal, written, analytical, persuasion and interpersonal skills including demonstrated ability to effectively communicate via e-mail, face to face and over the phone. Ability to maintain composure under stress or with emotional clients. Strong proficiency in Aloha required
Salesforce Senior Consultant
Deloitte Digital is creating a new model for a new age-we’re an agency and a consultancy. Understanding the digital space and preparing for what’s next is at our core. We help clients reimagine how profits are made, how relationships are created and led; we reshape how work gets done, and rewire the competitive fabric of entire industries. That’s the power of driving disruption. That’s Deloitte Digital.
Work you’ll do
As a senior consultant you’ll work within an engagement team and be responsible for identifying business requirements, requirements management, functional design, prototyping, process design (including scenario design, flow mapping), testing, training, defining support procedures and supporting implementations.
The team
Deloitte Digital’s vision is simple. We empower our clients to re-imagine how they connect and engage with their customers. Our goal is to be the best in world at driving digital transformation using the Salesforce platform. By redefining the customer’s digital journey, clients can look forward to stronger brand loyalty, a better a customer relationship, and a sales process so personal it feels effortless.
Meet with our Salesforce team – https://vimeo.com/127116382
Digital Customer
Our Digital Customer team focuses on designing and implementing sales and service experiences, capabilities, and architectures to bring customer strategies to life. Our ambition is to be the best in the world at driving customer transformation through the development of clever commercial strategies, distinctive experiences, and the application of digital technologies. We help make the “creative digital consultancy” real and in doing so, make new markets.
Professionals will serve our clients through the following types of work:
Sales Excellence & Service Excellence | delivers sales and service strategies and plans, operating model definition, incentive design and implementation, and operations support for digitally-enabled sales, channel, and customer service capabilities
Digital Experience | creates engaging omni-channel digital experiences across web, mobile, AR/VR, voice, gesture, IoT, and video
Flexible Consumption | the commercial strategy, operating model definition, and capability delivery of subscription/flexible consumption business models
Digital Foundry | a flexible, end-to-end delivery model emphasizing innovation and disruption
DigitalMix | an integrated set of platforms to enable business re-platforming
Qualifications
Required:
4+ years of consulting experience
3+ full life cycle Salesforce implementations
Experience with 2 of the following modules: Sales Cloud, Service Cloud, Marketing Cloud, Force.com, Apttus
2+ years Apex and Visualforce coding experience - 2+ years of leading / managing a work stream on enterprise implementations
Ability to travel to client sites 80-100% of the time.
Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.
Bachelor's degree in computer science, information systems, or other technology-related field or equivalent number of years of experience.
Preferred:
Previous “Big 4” experience
Salesforce certifications - Experience with Wave Analytics, Lightening, Blue Kai, Eloqua, Exact Target or Marketo
Solid understanding of SDLC methodologies (Agile, SCRUM, RUP, other) - Experience presenting to clients or other decision makers to present and sell ideas to various audiences (technical and non-technical)
How you'll grow:
At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to achieve daily optimal performance. From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their career. Explore Deloitte University, The Leadership Center.
Benefits:
At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.
Deloitte’s culture:
Our positive and culture inspires our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be balanced, centered, confident, and aware. We offer well-being programs and are constantly looking for new ways to maintain a culture where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte.
Corporate citizenship:
Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte’s impact on the world to help drive positive social impact in our communities.
Recruiter tips:
We want job seekers exploring opportunities at Deloitte to feel prepared and confident. To help you with your interview, we suggest that you do your research: know some background about the organization and the business area you’re applying to. Check out recruiting tips from Deloitte professionals.
As used in this posting, “Deloitte” means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. Certain services may not be available to attest clients under the rules and regulations of public accounting. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. Deloitte will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws. See notices of various ban-the-box laws where available.
kwdeldigallddusa
kwdeldigsfdcusa
Nov 12, 2019
Salesforce Senior Consultant
Deloitte Digital is creating a new model for a new age-we’re an agency and a consultancy. Understanding the digital space and preparing for what’s next is at our core. We help clients reimagine how profits are made, how relationships are created and led; we reshape how work gets done, and rewire the competitive fabric of entire industries. That’s the power of driving disruption. That’s Deloitte Digital.
Work you’ll do
As a senior consultant you’ll work within an engagement team and be responsible for identifying business requirements, requirements management, functional design, prototyping, process design (including scenario design, flow mapping), testing, training, defining support procedures and supporting implementations.
The team
Deloitte Digital’s vision is simple. We empower our clients to re-imagine how they connect and engage with their customers. Our goal is to be the best in world at driving digital transformation using the Salesforce platform. By redefining the customer’s digital journey, clients can look forward to stronger brand loyalty, a better a customer relationship, and a sales process so personal it feels effortless.
Meet with our Salesforce team – https://vimeo.com/127116382
Digital Customer
Our Digital Customer team focuses on designing and implementing sales and service experiences, capabilities, and architectures to bring customer strategies to life. Our ambition is to be the best in the world at driving customer transformation through the development of clever commercial strategies, distinctive experiences, and the application of digital technologies. We help make the “creative digital consultancy” real and in doing so, make new markets.
Professionals will serve our clients through the following types of work:
Sales Excellence & Service Excellence | delivers sales and service strategies and plans, operating model definition, incentive design and implementation, and operations support for digitally-enabled sales, channel, and customer service capabilities
Digital Experience | creates engaging omni-channel digital experiences across web, mobile, AR/VR, voice, gesture, IoT, and video
Flexible Consumption | the commercial strategy, operating model definition, and capability delivery of subscription/flexible consumption business models
Digital Foundry | a flexible, end-to-end delivery model emphasizing innovation and disruption
DigitalMix | an integrated set of platforms to enable business re-platforming
Qualifications
Required:
4+ years of consulting experience
3+ full life cycle Salesforce implementations
Experience with 2 of the following modules: Sales Cloud, Service Cloud, Marketing Cloud, Force.com, Apttus
2+ years Apex and Visualforce coding experience - 2+ years of leading / managing a work stream on enterprise implementations
Ability to travel to client sites 80-100% of the time.
Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.
Bachelor's degree in computer science, information systems, or other technology-related field or equivalent number of years of experience.
Preferred:
Previous “Big 4” experience
Salesforce certifications - Experience with Wave Analytics, Lightening, Blue Kai, Eloqua, Exact Target or Marketo
Solid understanding of SDLC methodologies (Agile, SCRUM, RUP, other) - Experience presenting to clients or other decision makers to present and sell ideas to various audiences (technical and non-technical)
How you'll grow:
At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to achieve daily optimal performance. From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their career. Explore Deloitte University, The Leadership Center.
Benefits:
At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.
Deloitte’s culture:
Our positive and culture inspires our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be balanced, centered, confident, and aware. We offer well-being programs and are constantly looking for new ways to maintain a culture where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte.
Corporate citizenship:
Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte’s impact on the world to help drive positive social impact in our communities.
Recruiter tips:
We want job seekers exploring opportunities at Deloitte to feel prepared and confident. To help you with your interview, we suggest that you do your research: know some background about the organization and the business area you’re applying to. Check out recruiting tips from Deloitte professionals.
As used in this posting, “Deloitte” means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. Certain services may not be available to attest clients under the rules and regulations of public accounting. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. Deloitte will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws. See notices of various ban-the-box laws where available.
kwdeldigallddusa
kwdeldigsfdcusa
WALGREENS
2489 San Diego Ave, San Diego, CA 92110, USA
Job Objectives
Under the direction of the store manager, oversees the operation of a Walgreen store. Assumes full management responsibility in the absence of the store manager and assistant store manager.
Improves store sales, profitability and image through proper merchandising, protection of store assets, supervising team members in the absence of the store manager, and modeling and delivering a distinctive and delightful customer experience.
Completes Drug Store Management training program during specified timeframe.
Job Responsibilities
Customer Experience
Monitors and analyzes the customer service provided by team members. Offers feedback and coaching.
Greets customers and clinic patients, and offers assistance with products and services.
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
Resolves customer complaints and helps respond to customers’ special needs.
Operations
Supervises operation of the store and team members, opening/closing/changing shifts, and task delegation to team members.
Supervises the control of the store money including register counts, withdraws from bank, armored car pickups, safe deposits, change orders and oversees all aspects of bookkeeping including ledger, invoices, cash reports and time records.
Performs and supervises merchandising by planning and ensuring the implementation, sets, resets and revisions of basic department and end stands, display tables, and promotional space, using multiple discount pricing, signs, advertising, promotional items, seasonality, etc.
Learns to analyze inventory trends and supervises inventory management, including ordering items, keeping stock, and liquidating stock and leveraging company resources to avoid outs and overstock.
Supervises receiving, stocking, pricing, returning, and transferring of merchandise.
Ensures that store/grounds are clean and presentable; manages repair and maintenance; responds to emergencies.
Supervises operations of assigned location including strict compliance with any and all applicable laws and regulations, including but not limited to the sale of alcohol, tobacco, fresh food, and pharmacy products.
Maintains knowledge of all computer and technology systems and software (e.g. registers, StoreNet, etc. Ensures response to all systems problems by contacting information technology support and seeking solutions.
Complies with all company policies and procedures; maintains respectful relationships with coworkers.
Completes special assignments and other tasks as assigned, including assisting team members as needed.
Business Performance Management
Receives exposure to analysis of financial and performance data for the store, pharmacy and clinic.
Reviews and analyzes asset protection data and develops and implements action plans to reduce loss.
People and Performance Management
Supervises team members by assigning tasks, setting expectations, and providing feedback.
Ensures training of team members; provides coaching and mentoring.
Issues constructive discipline and makes discipline recommendations.
Promotes teamwork and motivates team members by establishing expectations, tracking results, showing enthusiasm and sharing vision.
Ensures compliance with all corporate policies, applicable employment laws, and is consistently fair in the treatment of all team members.
Training and Personal Development
Participates in company and on-the-job training to improve skills and productivity and attends training requested by Store Manager, District Management, and corporate leaders.
Follows performance improvement plans offered by Store Manager and District Manager.
Seeks self-development by monitoring own performance, setting high personal standards, learning about the fields of retail, pharmacy and management, seeking best practices.
Obtains and maintains valid PTCB certification or pharmacy license as required by state.
Communications
Communicates regularly with team members through one-on-one discussions, group meetings, soliciting input, answering questions, and ensuring communication is open between management and non-management team members.
Assists Store Manager in planning and attending community events.
Bachelor’s Degree prior to position start date or High School Diploma/GED and 1 year of retail supervisory experience.
Must be fluent in reading, writing, and speaking English.
Willingness to work flexible schedule including extended days, evenings, and weekend hours.
Bachelor’s Degree/GED and 1 year of retail supervisory experience.
PTCB Certification
Prior retail supervision experience.
Nov 12, 2019
Job Objectives
Under the direction of the store manager, oversees the operation of a Walgreen store. Assumes full management responsibility in the absence of the store manager and assistant store manager.
Improves store sales, profitability and image through proper merchandising, protection of store assets, supervising team members in the absence of the store manager, and modeling and delivering a distinctive and delightful customer experience.
Completes Drug Store Management training program during specified timeframe.
Job Responsibilities
Customer Experience
Monitors and analyzes the customer service provided by team members. Offers feedback and coaching.
Greets customers and clinic patients, and offers assistance with products and services.
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
Resolves customer complaints and helps respond to customers’ special needs.
Operations
Supervises operation of the store and team members, opening/closing/changing shifts, and task delegation to team members.
Supervises the control of the store money including register counts, withdraws from bank, armored car pickups, safe deposits, change orders and oversees all aspects of bookkeeping including ledger, invoices, cash reports and time records.
Performs and supervises merchandising by planning and ensuring the implementation, sets, resets and revisions of basic department and end stands, display tables, and promotional space, using multiple discount pricing, signs, advertising, promotional items, seasonality, etc.
Learns to analyze inventory trends and supervises inventory management, including ordering items, keeping stock, and liquidating stock and leveraging company resources to avoid outs and overstock.
Supervises receiving, stocking, pricing, returning, and transferring of merchandise.
Ensures that store/grounds are clean and presentable; manages repair and maintenance; responds to emergencies.
Supervises operations of assigned location including strict compliance with any and all applicable laws and regulations, including but not limited to the sale of alcohol, tobacco, fresh food, and pharmacy products.
Maintains knowledge of all computer and technology systems and software (e.g. registers, StoreNet, etc. Ensures response to all systems problems by contacting information technology support and seeking solutions.
Complies with all company policies and procedures; maintains respectful relationships with coworkers.
Completes special assignments and other tasks as assigned, including assisting team members as needed.
Business Performance Management
Receives exposure to analysis of financial and performance data for the store, pharmacy and clinic.
Reviews and analyzes asset protection data and develops and implements action plans to reduce loss.
People and Performance Management
Supervises team members by assigning tasks, setting expectations, and providing feedback.
Ensures training of team members; provides coaching and mentoring.
Issues constructive discipline and makes discipline recommendations.
Promotes teamwork and motivates team members by establishing expectations, tracking results, showing enthusiasm and sharing vision.
Ensures compliance with all corporate policies, applicable employment laws, and is consistently fair in the treatment of all team members.
Training and Personal Development
Participates in company and on-the-job training to improve skills and productivity and attends training requested by Store Manager, District Management, and corporate leaders.
Follows performance improvement plans offered by Store Manager and District Manager.
Seeks self-development by monitoring own performance, setting high personal standards, learning about the fields of retail, pharmacy and management, seeking best practices.
Obtains and maintains valid PTCB certification or pharmacy license as required by state.
Communications
Communicates regularly with team members through one-on-one discussions, group meetings, soliciting input, answering questions, and ensuring communication is open between management and non-management team members.
Assists Store Manager in planning and attending community events.
Bachelor’s Degree prior to position start date or High School Diploma/GED and 1 year of retail supervisory experience.
Must be fluent in reading, writing, and speaking English.
Willingness to work flexible schedule including extended days, evenings, and weekend hours.
Bachelor’s Degree/GED and 1 year of retail supervisory experience.
PTCB Certification
Prior retail supervision experience.
POSITION: Director of IT Operations
DEPARTMENT: Information Technology
REPORTING SUPERVISOR: VP, Information Technology
DIRECT REPORTS: Yes
FLSA: Exempt
EMPLOYMENT STATUS: Direct Hire
TRAVEL REQUIREMENTS: 20% travel required.
SCHEDULE: Standard business hours
ABOUT THE TEAM:
As part of the greater Best Buy technology team, the GreatCall Technology Solutions Team operates in a collaborative environment cross-functionally with partners across both organizations. Quality, IT, Systems Development, Product Management, Customer Care, Marketing & Direct Sales all work closely together to align on creating value through health and wellness products and services. We also strive to maintain a strong bond and trust between our internal teams (architecture, development, test, configuration, operations, etc.). We encourage each other to work together and help one another make our work life at GreatCall & BestBuy more satisfying and rewarding. This is a team that constantly looking for ways to improve our development operations through people, process, and technology. The team also fosters a culture of innovation and encourages everyone to contribute through new ideas and insights.
ABOUT THE JOB:
The Director of IT Operations will be a technology leader responsible for internal and external customer service fulfilment in support of the company’s goals, objectives and exciting growth agenda. This position manages a NOC, a Performance Management team, and Client Resolution team who are accountable to meet/exceed service level standards while adhering to relevant customer specific processes as needed. This leader is responsible for leading the implementation of industry best ITIL based processes focusing on Service Management, Incident Management, Event management, Performance Management, and Change Management. This role is best suited for someone with contact center experience and technologies and who is committed to staying up to date with industry trends. The Director of IT Operations works collaboratively with various vendors, partners, and Best Buy cross-functional teams to drive, support, and manage new technical capabilities and platforms that serve GreatCall well into the future. Deliverables include determining and performing to SLAs established with business unit and adhering to KPIs while monitoring system health and reliability to detect events prior to customer impact. The role will work closely with care, commercial sales, development, and quality functions to support a best in class experience for our customers across all products and services.
RESPONSIBILITIES:
Provide leadership in critical issue resolution to any client facing system issues with a 24x7x365 NOC across multiple geographic sites
Manage all production support processes, coordinating the involvement of business and/or IT development resources in problem resolution as necessary
Ensure that the problem triage process, categorization, service restoration, and root cause analysis processes are executed accurately, efficiently with exceptional customer experience
-Collaboration with the company’s IT and Security department as well as other parts of the company such as the QA/Testing and -Development teams to deal with network, application, and system incidents
Lead Change Management Process by working with other IT partners to ensure procedures and approvals are followed for scheduled maintenances
Manage the release and deployment calendar for all IT Operations maintenance activity
Identify enhancements or optimization to improve performance and capacity of servers and applications and work with IT Operations teams to implement suggested enhancements
Develop monitoring capability through creation of dashboards to provide advanced incident/event notification in compliance with SLAs
Collect, analyze and report SLA and KPI metrics data for production environment and report as needed
Build a team of resolution specialists that will support external commercial customers as needed
Provide effective communications with customers and stakeholders during the customer service process (pre and post-sale)
Manage the proper level of engagement in engineering/development processes on any customer escalated issues to resolution
Manage a staff of direct and indirect resources for their assigned operations and maintenance tasks and managing staff levels and forecasts appropriately
Build a high performance, experienced support technology team
Provide personal development, mentorship, coaching, and career management to all team members
Other duties as assigned
QUALIFICATIONS:
Education: Bachelor's degree preferred or equivalent experience
Experience:
10 + years of successful experience in a technical leadership role with 5 or more years of experience in a supervisory capacity required
BA or BS Degree in Computer Science, Computer Engineering or related discipline with an IT focus or equivalent experience preferred
Network\Systems experience in Customer-facing Support or service delivery organizations required
Health and safety services experience preferred
Demonstrated progressive leadership/management experience required
IT expertise including working knowledge of ITIL v3 Service Management required
Knowledge/Skills/Abilities:
Experience in managing and supporting products, services, and custom applications
Proven abilities in vendor management, and outcome-based partnerships
Strong client relationship and customer service-oriented skills
Ability to lead and partner with cross functional executives and teams to achieve goals.
Knowledge of Technology Architecture and Networking (LAN, WAN, and Wireless) based systems and services required
Strong ability to assess and create function and non-functional requirements required
Knowledge of engineering project management techniques, agile methodologies, and lean product development
Personal Attributes:
Strong organizational, leadership, relationship management and strategic thinking skills
Excellent communication skills – both oral and written
Able to build collaborative relationships across groups and form high performing teams
Strong decision making and problem-solving skills and the ability to exercise sound judgement based on accurate and timely analysis
Able to influence others and communicate vision, purpose, and strategy across levels
High level of integrity and dependability and able to maintain confidential information
Action oriented with results-orientation
Motivates and develops others to improve bench strength and meet objectives
Back Share
Apply Now
Nov 12, 2019
POSITION: Director of IT Operations
DEPARTMENT: Information Technology
REPORTING SUPERVISOR: VP, Information Technology
DIRECT REPORTS: Yes
FLSA: Exempt
EMPLOYMENT STATUS: Direct Hire
TRAVEL REQUIREMENTS: 20% travel required.
SCHEDULE: Standard business hours
ABOUT THE TEAM:
As part of the greater Best Buy technology team, the GreatCall Technology Solutions Team operates in a collaborative environment cross-functionally with partners across both organizations. Quality, IT, Systems Development, Product Management, Customer Care, Marketing & Direct Sales all work closely together to align on creating value through health and wellness products and services. We also strive to maintain a strong bond and trust between our internal teams (architecture, development, test, configuration, operations, etc.). We encourage each other to work together and help one another make our work life at GreatCall & BestBuy more satisfying and rewarding. This is a team that constantly looking for ways to improve our development operations through people, process, and technology. The team also fosters a culture of innovation and encourages everyone to contribute through new ideas and insights.
ABOUT THE JOB:
The Director of IT Operations will be a technology leader responsible for internal and external customer service fulfilment in support of the company’s goals, objectives and exciting growth agenda. This position manages a NOC, a Performance Management team, and Client Resolution team who are accountable to meet/exceed service level standards while adhering to relevant customer specific processes as needed. This leader is responsible for leading the implementation of industry best ITIL based processes focusing on Service Management, Incident Management, Event management, Performance Management, and Change Management. This role is best suited for someone with contact center experience and technologies and who is committed to staying up to date with industry trends. The Director of IT Operations works collaboratively with various vendors, partners, and Best Buy cross-functional teams to drive, support, and manage new technical capabilities and platforms that serve GreatCall well into the future. Deliverables include determining and performing to SLAs established with business unit and adhering to KPIs while monitoring system health and reliability to detect events prior to customer impact. The role will work closely with care, commercial sales, development, and quality functions to support a best in class experience for our customers across all products and services.
RESPONSIBILITIES:
Provide leadership in critical issue resolution to any client facing system issues with a 24x7x365 NOC across multiple geographic sites
Manage all production support processes, coordinating the involvement of business and/or IT development resources in problem resolution as necessary
Ensure that the problem triage process, categorization, service restoration, and root cause analysis processes are executed accurately, efficiently with exceptional customer experience
-Collaboration with the company’s IT and Security department as well as other parts of the company such as the QA/Testing and -Development teams to deal with network, application, and system incidents
Lead Change Management Process by working with other IT partners to ensure procedures and approvals are followed for scheduled maintenances
Manage the release and deployment calendar for all IT Operations maintenance activity
Identify enhancements or optimization to improve performance and capacity of servers and applications and work with IT Operations teams to implement suggested enhancements
Develop monitoring capability through creation of dashboards to provide advanced incident/event notification in compliance with SLAs
Collect, analyze and report SLA and KPI metrics data for production environment and report as needed
Build a team of resolution specialists that will support external commercial customers as needed
Provide effective communications with customers and stakeholders during the customer service process (pre and post-sale)
Manage the proper level of engagement in engineering/development processes on any customer escalated issues to resolution
Manage a staff of direct and indirect resources for their assigned operations and maintenance tasks and managing staff levels and forecasts appropriately
Build a high performance, experienced support technology team
Provide personal development, mentorship, coaching, and career management to all team members
Other duties as assigned
QUALIFICATIONS:
Education: Bachelor's degree preferred or equivalent experience
Experience:
10 + years of successful experience in a technical leadership role with 5 or more years of experience in a supervisory capacity required
BA or BS Degree in Computer Science, Computer Engineering or related discipline with an IT focus or equivalent experience preferred
Network\Systems experience in Customer-facing Support or service delivery organizations required
Health and safety services experience preferred
Demonstrated progressive leadership/management experience required
IT expertise including working knowledge of ITIL v3 Service Management required
Knowledge/Skills/Abilities:
Experience in managing and supporting products, services, and custom applications
Proven abilities in vendor management, and outcome-based partnerships
Strong client relationship and customer service-oriented skills
Ability to lead and partner with cross functional executives and teams to achieve goals.
Knowledge of Technology Architecture and Networking (LAN, WAN, and Wireless) based systems and services required
Strong ability to assess and create function and non-functional requirements required
Knowledge of engineering project management techniques, agile methodologies, and lean product development
Personal Attributes:
Strong organizational, leadership, relationship management and strategic thinking skills
Excellent communication skills – both oral and written
Able to build collaborative relationships across groups and form high performing teams
Strong decision making and problem-solving skills and the ability to exercise sound judgement based on accurate and timely analysis
Able to influence others and communicate vision, purpose, and strategy across levels
High level of integrity and dependability and able to maintain confidential information
Action oriented with results-orientation
Motivates and develops others to improve bench strength and meet objectives
Back Share
Apply Now
Independent Financial Group, LLC (IFG) a leading independent financial services provider in San Diego, California is currently seeking a Recruiting Sales Coordinator for their Recruiting Department. IFG, America’s Finest Broker-DealerTM , is an independent broker-dealer based in San Diego, California with over 600 financial advisors located in over 300 offices across 39 states. IFG has been named locally by the San Diego Business Journal as one of San Diego’s Fastest-Growing Private Companies for the past several years and won acclaim in 2006 with their #1 rank on the list. Nationally, IFG’s success has been recognized in numerous financial services industry publications and received the #1 score of Overall Satisfaction in Wealth Management Magazine’s 2017 Independent Broker-Dealer Report Card. IFG has also gained Inc. Magazine’s Honor Roll status for multiple consecutive mentions on their annual Inc.500|5000 list.
Responsibilities:
Assist in recruiting sales efforts including: reporting and tracking leads and identifying qualified target advisors
Lead generation through coordination of marketing campaigns
Input and organize documentation on all prospects in a CRM system
Update and manage content and distribution of all promotional kits and sales sheets
Coordinate and manage recruit home office visits including arrangement of air and ground transportation, meals, amenities and gifts
Coordinate targeted direct mails and advertising campaigns
Update and keep current all recruitment marketing presentations and collateral
Assist the department with recruitment planning that includes: prospecting, establishing, and maintaining relationships with representatives, wholesalers, and other sources that may be able to provide leads
Stay informed of trends and innovative recruiting techniques in order to be competitive
Serve as one of IFG’s point of contact for registered representatives transitioning to IFG
Qualifications:
Self-motivated, positive and energetic
Possess clear, articulate communication skills; polished, professional phone and in-person demeanor; and strong relationship-building skills
Excellent networking skills
Self-starter with excellent time management skills
Excellent written and verbal communication skills including the ability to spend large periods of time on the telephone
Demonstrated problem-solving skills
Proficiency with Microsoft Office applications and database management tools
Working knowledge of Adobe InDesign and broker-dealer industry experience a plus
Education and Experience
Bachelor's Degree or currently attending an accredited college or university required
Financial Services experience a plus
Compensation
Market-level compensation based on experience. IFG offers a competitive benefits package with Company paid Medical and 401k matching.
Nov 12, 2019
Independent Financial Group, LLC (IFG) a leading independent financial services provider in San Diego, California is currently seeking a Recruiting Sales Coordinator for their Recruiting Department. IFG, America’s Finest Broker-DealerTM , is an independent broker-dealer based in San Diego, California with over 600 financial advisors located in over 300 offices across 39 states. IFG has been named locally by the San Diego Business Journal as one of San Diego’s Fastest-Growing Private Companies for the past several years and won acclaim in 2006 with their #1 rank on the list. Nationally, IFG’s success has been recognized in numerous financial services industry publications and received the #1 score of Overall Satisfaction in Wealth Management Magazine’s 2017 Independent Broker-Dealer Report Card. IFG has also gained Inc. Magazine’s Honor Roll status for multiple consecutive mentions on their annual Inc.500|5000 list.
Responsibilities:
Assist in recruiting sales efforts including: reporting and tracking leads and identifying qualified target advisors
Lead generation through coordination of marketing campaigns
Input and organize documentation on all prospects in a CRM system
Update and manage content and distribution of all promotional kits and sales sheets
Coordinate and manage recruit home office visits including arrangement of air and ground transportation, meals, amenities and gifts
Coordinate targeted direct mails and advertising campaigns
Update and keep current all recruitment marketing presentations and collateral
Assist the department with recruitment planning that includes: prospecting, establishing, and maintaining relationships with representatives, wholesalers, and other sources that may be able to provide leads
Stay informed of trends and innovative recruiting techniques in order to be competitive
Serve as one of IFG’s point of contact for registered representatives transitioning to IFG
Qualifications:
Self-motivated, positive and energetic
Possess clear, articulate communication skills; polished, professional phone and in-person demeanor; and strong relationship-building skills
Excellent networking skills
Self-starter with excellent time management skills
Excellent written and verbal communication skills including the ability to spend large periods of time on the telephone
Demonstrated problem-solving skills
Proficiency with Microsoft Office applications and database management tools
Working knowledge of Adobe InDesign and broker-dealer industry experience a plus
Education and Experience
Bachelor's Degree or currently attending an accredited college or university required
Financial Services experience a plus
Compensation
Market-level compensation based on experience. IFG offers a competitive benefits package with Company paid Medical and 401k matching.
CIENCE offers human-driven and machine-powered solutions for lead generation. The CIENCE Outbound process starts with highly-accurate, bespoke research on target audiences. It then continues through multi-channel outreach and engagement in order to maximize qualified appointments set. Customers benefit from more targeted leads, predictable pipeline, and greater revenue. Our people-as-a-service (PaaS) model offers maximum results as cost-effectively as possible.
Role Description – Sales Development Representative (SDR)
What You’ll Do
Run outbound calling campaigns to generate new sales prospects
Cold / Warm calling prospects in follow up to email campaigns
Complete accurate tracking of communication in CRM
Work with existing teams to design specific outbound efforts
Schedule appointments with potential customers
The ideal candidate is self-motivated, comfortable on the phone, and passionate about the sales process. This position will work closely with our existing SDR teams with potential to advance your career in a rapidly-growing PaaS company.
Our perfect candidate:
We’re looking for recent college grads that want to jump-start their career through enterprise sales and business development.
You are curious and love to ask killer questions.
Have strong oral communication skills? Come visit our California or Colorado office!
Previous sales experience doesn’t hurt, but it isn’t a requirement.
Did you know that 40 percent of S&P 500 CEOs come from sales & marketing backgrounds?
Responsibilities:
Prospect into multiple organizations via networking and utilizing Internet information sources.
Articulate the Company’s value proposition to decision-makers across multiple industries to assess buying interest.
Making calls to build and manage lead development pipeline.
Develop superior customer service relationship with prospects.
Provide weekly activity reports.
What we offer:
?ompetitive remuneration and bonuses.
Healthcare.
Place of business: modern office
Awesome team
Great chance to obtain valuable professional experience and increase your competitive edge
Interested? We bet you are! Email us at cv@cience.com or fill in this form. And see you soon!!!
Nov 12, 2019
CIENCE offers human-driven and machine-powered solutions for lead generation. The CIENCE Outbound process starts with highly-accurate, bespoke research on target audiences. It then continues through multi-channel outreach and engagement in order to maximize qualified appointments set. Customers benefit from more targeted leads, predictable pipeline, and greater revenue. Our people-as-a-service (PaaS) model offers maximum results as cost-effectively as possible.
Role Description – Sales Development Representative (SDR)
What You’ll Do
Run outbound calling campaigns to generate new sales prospects
Cold / Warm calling prospects in follow up to email campaigns
Complete accurate tracking of communication in CRM
Work with existing teams to design specific outbound efforts
Schedule appointments with potential customers
The ideal candidate is self-motivated, comfortable on the phone, and passionate about the sales process. This position will work closely with our existing SDR teams with potential to advance your career in a rapidly-growing PaaS company.
Our perfect candidate:
We’re looking for recent college grads that want to jump-start their career through enterprise sales and business development.
You are curious and love to ask killer questions.
Have strong oral communication skills? Come visit our California or Colorado office!
Previous sales experience doesn’t hurt, but it isn’t a requirement.
Did you know that 40 percent of S&P 500 CEOs come from sales & marketing backgrounds?
Responsibilities:
Prospect into multiple organizations via networking and utilizing Internet information sources.
Articulate the Company’s value proposition to decision-makers across multiple industries to assess buying interest.
Making calls to build and manage lead development pipeline.
Develop superior customer service relationship with prospects.
Provide weekly activity reports.
What we offer:
?ompetitive remuneration and bonuses.
Healthcare.
Place of business: modern office
Awesome team
Great chance to obtain valuable professional experience and increase your competitive edge
Interested? We bet you are! Email us at cv@cience.com or fill in this form. And see you soon!!!
When working with a client you help them address their true needs and priorities. You are forward-thinking and identify new innovative solutions that help your clients provide greater value to their customers. If this sounds like you, let’s connect!
Entercom seeks an Account Executive to grow sales across key local advertising buying agencies and clients. The primary responsibility is to drive and grow new local business revenue from advertisers and their agencies by aligning their marketing objectives with Entercom's portfolio of local advertising and marketing solutions. This is a high-velocity sales role requiring solid local industry expertise, relationships and a proven ability for closing deals. We’re looking for a candidate to sell traditional broadcast/cable and digital; sell across platforms: spot sales, digital, mobile, events/sponsorship.
The ideal candidate is assertive, creative, and resourceful and must enjoy working in a highly entrepreneurial environment. The position requires outstanding sales and communication skills to develop, maintain, and enhance advertising relationships. Position reports into Sales Manager is located in San Diego and is responsible for driving revenue across agencies/clients buying local digital advertising in San Diego.
The Account Executive's core responsibility is to meet or exceed revenue targets for their assigned territory. The ideal candidate will:
Already have a complete contact list of local buyers in the San Diego region
Have as complete a contact list as possible of local buyers in the San Diego region
* Be prepared to "hit the ground running" with their contact list
Proactively prospect and perpetually grow their contact list
Build business from advertisers who have local marketing budgets
Build Entercom's presence with local and spot buying agencies
Meet or exceed quarterly revenue targets
Engage and strategize with senior level executives on the client side to demonstrate how Entercom can help meet their objectives
Prepare proposals and respond to RFP's
Participate in and represent Entercom at local sales at local industry events
Work with Marketing and Advertising Operations to ensure the client's needs are met
Stay current with online advertising trends and innovations
Qualifications:
Required:
Minimum of 2-5 years local sales experience with a track record of meeting/exceeding revenue goals
Established relationships with advertisers/agencies who look to place local media
Strong consultative sales skills, relationship building and customer services skills
High level of sales maturity
Self-starter capable of thriving in a start-up environment
Working knowledge of digital media sales
Ability to forecast projected revenue
A focus on growing average deal size, improving close ratio, and balancing the ratio of custom to standard programs
Demonstrated presentation skills to large and small groups
Strong decision-making skills with the ability to operate in a fast-paced environment
Strong negotiation, time management, prioritization and organization skills
Working knowledge of Salesforce, Microsoft Word, Excel, PowerPoint, Google Mail and Google Docs
Excellent verbal, written and interpersonal communication skills
Positive and infectious outlook and attitude
Works well within a team and individually
About Us:
Entercom Communications Corp. (NYSE: ETM) is a leading American media and entertainment company reaching and engaging over 170 million people each month through its premier collection of highly rated, award winning radio stations, digital platforms and live events. As one of the country’s two largest radio broadcasters, Entercom offers integrated marketing solutions and delivers the power of local connection on a national scale with coverage of close to 90% of persons 12+ in the top 50 markets. Entercom is the #1 creator of live, original, local audio content and the nation’s unrivaled leader in news and sports radio. Learn more about Philadelphia-based Entercom at www.entercom.com , Facebook and Twitter (@Entercom).
EEO Statement:
Entercom is an Equal Opportunity and Affirmative Action Employer. Entercom affords equal employment opportunity to qualified individuals regardless of their race, color, religion or religious creed, sex/ gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), sexual orientation, gender identity, gender expression, national origin, ancestry, age (over 40), physical or mental disability, medical condition, genetic information, marital status, military or veteran status, or other classification protected by applicable federal, state, or local law, and to comply with all applicable laws and regulations. Consistent with our commitment to equal employment opportunity, we provide reasonable accommodations to qualified individuals with disabilities who need assistance in applying electronically for a position with Entercom, unless doing so would impose an undue hardship. To request a reasonable accommodation for this purpose, please call 1-610-660-5614. Please note that this phone number is to be used solely to request an accommodation with respect to the online application process. Calls for any other reason will not be returned. Reasonable accommodation requests are considered on a case-by-case basis.
Sales Workers
Apply
Nov 12, 2019
When working with a client you help them address their true needs and priorities. You are forward-thinking and identify new innovative solutions that help your clients provide greater value to their customers. If this sounds like you, let’s connect!
Entercom seeks an Account Executive to grow sales across key local advertising buying agencies and clients. The primary responsibility is to drive and grow new local business revenue from advertisers and their agencies by aligning their marketing objectives with Entercom's portfolio of local advertising and marketing solutions. This is a high-velocity sales role requiring solid local industry expertise, relationships and a proven ability for closing deals. We’re looking for a candidate to sell traditional broadcast/cable and digital; sell across platforms: spot sales, digital, mobile, events/sponsorship.
The ideal candidate is assertive, creative, and resourceful and must enjoy working in a highly entrepreneurial environment. The position requires outstanding sales and communication skills to develop, maintain, and enhance advertising relationships. Position reports into Sales Manager is located in San Diego and is responsible for driving revenue across agencies/clients buying local digital advertising in San Diego.
The Account Executive's core responsibility is to meet or exceed revenue targets for their assigned territory. The ideal candidate will:
Already have a complete contact list of local buyers in the San Diego region
Have as complete a contact list as possible of local buyers in the San Diego region
* Be prepared to "hit the ground running" with their contact list
Proactively prospect and perpetually grow their contact list
Build business from advertisers who have local marketing budgets
Build Entercom's presence with local and spot buying agencies
Meet or exceed quarterly revenue targets
Engage and strategize with senior level executives on the client side to demonstrate how Entercom can help meet their objectives
Prepare proposals and respond to RFP's
Participate in and represent Entercom at local sales at local industry events
Work with Marketing and Advertising Operations to ensure the client's needs are met
Stay current with online advertising trends and innovations
Qualifications:
Required:
Minimum of 2-5 years local sales experience with a track record of meeting/exceeding revenue goals
Established relationships with advertisers/agencies who look to place local media
Strong consultative sales skills, relationship building and customer services skills
High level of sales maturity
Self-starter capable of thriving in a start-up environment
Working knowledge of digital media sales
Ability to forecast projected revenue
A focus on growing average deal size, improving close ratio, and balancing the ratio of custom to standard programs
Demonstrated presentation skills to large and small groups
Strong decision-making skills with the ability to operate in a fast-paced environment
Strong negotiation, time management, prioritization and organization skills
Working knowledge of Salesforce, Microsoft Word, Excel, PowerPoint, Google Mail and Google Docs
Excellent verbal, written and interpersonal communication skills
Positive and infectious outlook and attitude
Works well within a team and individually
About Us:
Entercom Communications Corp. (NYSE: ETM) is a leading American media and entertainment company reaching and engaging over 170 million people each month through its premier collection of highly rated, award winning radio stations, digital platforms and live events. As one of the country’s two largest radio broadcasters, Entercom offers integrated marketing solutions and delivers the power of local connection on a national scale with coverage of close to 90% of persons 12+ in the top 50 markets. Entercom is the #1 creator of live, original, local audio content and the nation’s unrivaled leader in news and sports radio. Learn more about Philadelphia-based Entercom at www.entercom.com , Facebook and Twitter (@Entercom).
EEO Statement:
Entercom is an Equal Opportunity and Affirmative Action Employer. Entercom affords equal employment opportunity to qualified individuals regardless of their race, color, religion or religious creed, sex/ gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), sexual orientation, gender identity, gender expression, national origin, ancestry, age (over 40), physical or mental disability, medical condition, genetic information, marital status, military or veteran status, or other classification protected by applicable federal, state, or local law, and to comply with all applicable laws and regulations. Consistent with our commitment to equal employment opportunity, we provide reasonable accommodations to qualified individuals with disabilities who need assistance in applying electronically for a position with Entercom, unless doing so would impose an undue hardship. To request a reasonable accommodation for this purpose, please call 1-610-660-5614. Please note that this phone number is to be used solely to request an accommodation with respect to the online application process. Calls for any other reason will not be returned. Reasonable accommodation requests are considered on a case-by-case basis.
Sales Workers
Apply
Who We Are
How many times a day do you use Google/Apple Maps? Ever wonder how businesses get listed on there and how they get seen by customers? We help chains across North America optimize their locations/stores/restaurants, manage their presence, improve their visibility on every mapping site... resulting in a HUGE boost of store traffic and local brand perception.
Since 2009 we have been the premier solution in the B2B SaaS space. Our SaaS company in downtown San Diego has been quadrupling in size every year! We were also recently awarded as one of the Best Places to Work in San Diego by the San Diego Union Tribune and recognized in the Inc 5000 as one of the Fastest Growing Private Companies. We were even recently recognized as #10 in the SAAS 1000! (Yup, we are going places!)
Position Summary
The Sales Operations Analyst will be responsible for implementing, managing, and integrating the various business applications and automated processes used in Chatmeter sales and marketing operations. The ideal candidate will be a technology swiss-army-knife with broad experience in business systems, the ability to quickly gain expertise with new applications, and comfortable managing complex technical projects with multiple cross-functional stakeholders. This individual should enjoy analyzing problems and building solutions in a fast-paced, rapidly changing environment.
What You Will Do
Application administration – responsible for installing and configuring new applications, and working closely with the Sales Operations Manager to provide administrative support on existing applications including Salesforce, Marketo, etc.
Systems integration – ensure that various business systems are properly integrated, manage API integrations to maintain consistent data and processes across various platforms.
Process improvements – study current systems and practices, provide strategic recommendations for improvement, get buy-in from stakeholders, design modifications and enhancements
Requirements gathering – determines operational objectives by analyzing business functions, gathering information, evaluating output requirements and formats; works with various stakeholders to understand functional and technical requirements, document user stories and convert requirements into clear recommendations.
Software choices – evaluate potential applications and tools to solve business issues, including communicating with vendors, demoing solutions, documenting pros/cons, and presenting recommendations to senior management.
Project management – define and document project requirements, identify project milestones and phases, manage deadlines and communicate proactively to meet and manage expectations
Documentation – create/update documentation of current systems, processes, and automation; generate professional documentation for project plans, training materials, design specs, etc.
Training and support – provide onboarding support and training to new hires, ongoing training as needed for existing employees, and troubleshoot issues on the fly to minimize disruptions.
Business analysis – provide ongoing support in creating reports/dashboards, integrating data across platforms to generate actionable business insights
Work cross-functionally with management and key stakeholders to monitor, control and manage business operations, ensure smooth delivery, and meet customer expectations and company goals.
Manage relationships with third-party vendors as needed, including submitting and tracking support tickets, scheduling and attending product demos, attending training sessions.
What You Will Bring
Bachelor's degree in MIS, CS, or a related field
Minimum of 2+ years of professional experience with systems administration & process analysis
Administrative experience with Salesforce CRM platform required, certification preferred; bonus points for Force.com development background such as Apex coding, SOQL queries, etc.
Proven experience with SFDC administration and specifically integrations with other applications
Experienced with SFDC automation and more advanced customizations, ideally with some development experience
Strong Microsoft Excel skills and familiar with other Microsoft Office programs
Strong analytical and problem-solving skills
Be able to work effectively with a variety of end-users to understand requirements, design efficient solutions and build consensus
Must be a quick learner and self-starter, able to adapt to a fast-paced environment
Strong verbal and written communication skills, and able to generate professional deliverables documenting project scope, business requirements, and how-to guides
Able to work cross-functionally and communicate consistently to stakeholders
Must be professional, organized, reliable, and detail-oriented
Benefits & Perks:
A convenient downtown location - complete with an amazing view
Comprehensive benefits including medical (100% coverage) + dental/vision + 401K
Competitive paid time off package & 9 Company paid holidays
Additional Paid Holidays: Floating Holiday & Birthday Holiday
Community Service Day
Monthly sales competitions and incentives
A casual and fun work environment
Free lunch Thursdays and free healthy snacks!
Monthly Birthday and Anniversary celebrations
Gym membership reimbursement
Monthly team outings
Quarterly company events
Nov 12, 2019
Who We Are
How many times a day do you use Google/Apple Maps? Ever wonder how businesses get listed on there and how they get seen by customers? We help chains across North America optimize their locations/stores/restaurants, manage their presence, improve their visibility on every mapping site... resulting in a HUGE boost of store traffic and local brand perception.
Since 2009 we have been the premier solution in the B2B SaaS space. Our SaaS company in downtown San Diego has been quadrupling in size every year! We were also recently awarded as one of the Best Places to Work in San Diego by the San Diego Union Tribune and recognized in the Inc 5000 as one of the Fastest Growing Private Companies. We were even recently recognized as #10 in the SAAS 1000! (Yup, we are going places!)
Position Summary
The Sales Operations Analyst will be responsible for implementing, managing, and integrating the various business applications and automated processes used in Chatmeter sales and marketing operations. The ideal candidate will be a technology swiss-army-knife with broad experience in business systems, the ability to quickly gain expertise with new applications, and comfortable managing complex technical projects with multiple cross-functional stakeholders. This individual should enjoy analyzing problems and building solutions in a fast-paced, rapidly changing environment.
What You Will Do
Application administration – responsible for installing and configuring new applications, and working closely with the Sales Operations Manager to provide administrative support on existing applications including Salesforce, Marketo, etc.
Systems integration – ensure that various business systems are properly integrated, manage API integrations to maintain consistent data and processes across various platforms.
Process improvements – study current systems and practices, provide strategic recommendations for improvement, get buy-in from stakeholders, design modifications and enhancements
Requirements gathering – determines operational objectives by analyzing business functions, gathering information, evaluating output requirements and formats; works with various stakeholders to understand functional and technical requirements, document user stories and convert requirements into clear recommendations.
Software choices – evaluate potential applications and tools to solve business issues, including communicating with vendors, demoing solutions, documenting pros/cons, and presenting recommendations to senior management.
Project management – define and document project requirements, identify project milestones and phases, manage deadlines and communicate proactively to meet and manage expectations
Documentation – create/update documentation of current systems, processes, and automation; generate professional documentation for project plans, training materials, design specs, etc.
Training and support – provide onboarding support and training to new hires, ongoing training as needed for existing employees, and troubleshoot issues on the fly to minimize disruptions.
Business analysis – provide ongoing support in creating reports/dashboards, integrating data across platforms to generate actionable business insights
Work cross-functionally with management and key stakeholders to monitor, control and manage business operations, ensure smooth delivery, and meet customer expectations and company goals.
Manage relationships with third-party vendors as needed, including submitting and tracking support tickets, scheduling and attending product demos, attending training sessions.
What You Will Bring
Bachelor's degree in MIS, CS, or a related field
Minimum of 2+ years of professional experience with systems administration & process analysis
Administrative experience with Salesforce CRM platform required, certification preferred; bonus points for Force.com development background such as Apex coding, SOQL queries, etc.
Proven experience with SFDC administration and specifically integrations with other applications
Experienced with SFDC automation and more advanced customizations, ideally with some development experience
Strong Microsoft Excel skills and familiar with other Microsoft Office programs
Strong analytical and problem-solving skills
Be able to work effectively with a variety of end-users to understand requirements, design efficient solutions and build consensus
Must be a quick learner and self-starter, able to adapt to a fast-paced environment
Strong verbal and written communication skills, and able to generate professional deliverables documenting project scope, business requirements, and how-to guides
Able to work cross-functionally and communicate consistently to stakeholders
Must be professional, organized, reliable, and detail-oriented
Benefits & Perks:
A convenient downtown location - complete with an amazing view
Comprehensive benefits including medical (100% coverage) + dental/vision + 401K
Competitive paid time off package & 9 Company paid holidays
Additional Paid Holidays: Floating Holiday & Birthday Holiday
Community Service Day
Monthly sales competitions and incentives
A casual and fun work environment
Free lunch Thursdays and free healthy snacks!
Monthly Birthday and Anniversary celebrations
Gym membership reimbursement
Monthly team outings
Quarterly company events
We make what matters work.
At Eaton, we believe that power, whether it’s electrical, hydraulic or mechanical power - is a fundamental part of people’s lives. Technology, transportation, energy and infrastructure—these are things the world relies on every day. That’s why we are dedicated to helping our customers across the world find new ways to manage power more efficiently, safely and sustainably. And we’re committed to improving people’s lives, the communities where we live and work, and the planet our future generations will depend on. Because that’s what really matters–and we’re here to make sure it works.
While our vision is to improve the quality of life and the environment through the use of power management technologies and services, our culture and what we value can be represented in six essential leadership attributes expected of all Eaton employees.
We’re ethical - we play by the rules and act with integrity.
We’re passionate - we care deeply about what we do. We set high expectations and we perform.
We’re accountable - we seek responsibility and take ownership. We do what we say.
We’re efficient - we value speed and simplicity.
We’re transparent - we say what we think. We make it okay to disagree.
We learn – we are curious, adaptable, and willing to teach what we know.
You want to make an impact in the world. At Eaton, we’re solving some of the toughest challenges on the planet. Our Early Talent Programs ensure that you have a multitude of opportunities to make an impact across a global organization. Participants in our Early Talent Programs work to solve real-world challenges while developing the skills required to lead at the next level. Early Talent assignments hold true significance to our businesses. In turn, participants gain enriching and diverse experiences and work side by side with experienced leaders to power their careers.
What sets our Early Talent Programs apart:
Each individual’s development experience is customized to help participants reach their potential; no two participants will have the same experience or set of responsibilities.
Participants receive cross-functional exposure. They have opportunities to build their skills and try on different roles early in their career, ultimately maximizing their potential for consideration for a variety of future roles.
By keeping our programs small and selective, we are able to make hiring decisions based on each candidate’s unique skill set and high potential.
The opportunity to learn from senior leaders is a part of the fabric of every experience.
Your career matters – and we’re here to make it work. Are you ready?
About Eaton:
As a power management company with 2018 sales of $21.6 billion, Eaton provides energy-efficient solutions that help our customers effectively manage electrical, hydraulic and mechanical power more efficiently, safely and sustainably. We have approximately 95,000 employees across the world, and sell products to customers in more than 175 countries.
Position Overview:
Eaton’s Power Systems Engineers deliver professional engineering, design, and analysis services. As one of our engineers, you’ll help our clients’ electrical systems operate more reliably, efficiently and safely. As part of the Eaton team you’ll help share our experience and technical know-how in the areas of power systems studies, power quality analysis, electrical design and training.
Your engineering assignments will involve power systems analysis, power quality measurements and audits, consulting and design services, troubleshooting and problem solving relative to power distribution equipment. In addition to our core engineering responsibilities, our engineers are intimately involved with customers from the onset of every project through the final on-site presentation and training. Our engineers operate in an entrepreneurial environment with the mission of providing high quality support and solutions with a key emphasis placed on motivated lead times and sustained relationships with the Eaton sales team and end-users.
This role is designed to prepare you for both technical and future leadership roles at Eaton. As a new engineer, you will be provided with a structured training and development curriculum; a blend of instructor-led, virtual classrooms, eLearning courses and on-the-job training provided by expert mentors and team members to assist you in developing your career.
Qualifications
Basic Qualifications (Including Educational Requirements):
Currently possesses or will have obtained a bachelor’s degree in engineering with a major in Electrical, Electrical and Computer, Electrical Engineering Technology, or Energy Systems Engineering from an accredited institution, with a graduation date no later than August 2020
Minimum overall cumulative GPA of 2.8 or higher (please do not round)
Must be legally authorized to work in the United States without Company sponsorship, now or in the future
Geographical flexibility to relocate within the United States
Preferred Qualifications:
Overall cumulative GPA of 3.0 or higher
Prior relevant internship or co-op experience within the electrical/power industry
Undergraduate specialization in power systems analysis (including three phase circuits) and electric machines
Experience with engineering software (AutoCAD, MATLAB, SKM, EasyPower, and/or ETAP)
Excellent computer & analytical skills
Excellent written, oral communication and presentation skills
Demonstrated leadership experience within campus and/or the community
Position Criteria:
Up to 25% travel required
Physical Demands: While performing the duties of this job the employee is occasionally required to stand, walk, stoop, squat, reach to or below shoulder level, lift, carry, push, pull, and use hands to handle and feel. The employee is occasionally required to climb and reach above shoulder level. The employee is occasionally required to lift/carry up to 50 pounds. The employee is occasionally required to push/pull up to 50 pounds.
Successfully complete and maintain compliance with the company’s safety program
Employment could be based in one of the following regions:
Northeast: Maine, Maryland, Massachusetts, New Jersey, Pennsylvania, Virginia
Central: Illinois, Iowa, Kansas, Michigan, Minnesota, Missouri, Ohio, Wisconsin
Southeast: Alabama, Florida, Georgia, Kentucky, North Carolina, Tennessee
Gulf: Louisiana, Texas
West: California, Colorado, New Mexico, Oregon, Phoenix, Washington
We make what matters work. Everywhere you look—from the technology and machinery that surrounds us, to the critical services and infrastructure that we depend on every day—you’ll find one thing in common. It all relies on power. That’s why Eaton is dedicated to improving people’s lives and the environment with power management technologies that are more reliable, efficient, safe and sustainable. Because this is what matters. We are confident we can deliver on this promise because of the attributes that our employees embody. We’re ethical, passionate, accountable, efficient, transparent and we’re committed to learning. These values enable us to tackle some of the toughest challenges on the planet, never losing sight of what matters.
Job: Engineering
Region: North America – US/Puerto Rico
Organization: ESSG EESSD Electrical Engrg Svcs Systems Div
Job Level: Entry Level
Schedule: Full-time
Is remote work (i.e. working from home or another Eaton facility) allowed for this position?: No
Does this position offer relocation?: Relocation from within hiring country only
Travel: Yes, 25 % of the Time
Nov 12, 2019
We make what matters work.
At Eaton, we believe that power, whether it’s electrical, hydraulic or mechanical power - is a fundamental part of people’s lives. Technology, transportation, energy and infrastructure—these are things the world relies on every day. That’s why we are dedicated to helping our customers across the world find new ways to manage power more efficiently, safely and sustainably. And we’re committed to improving people’s lives, the communities where we live and work, and the planet our future generations will depend on. Because that’s what really matters–and we’re here to make sure it works.
While our vision is to improve the quality of life and the environment through the use of power management technologies and services, our culture and what we value can be represented in six essential leadership attributes expected of all Eaton employees.
We’re ethical - we play by the rules and act with integrity.
We’re passionate - we care deeply about what we do. We set high expectations and we perform.
We’re accountable - we seek responsibility and take ownership. We do what we say.
We’re efficient - we value speed and simplicity.
We’re transparent - we say what we think. We make it okay to disagree.
We learn – we are curious, adaptable, and willing to teach what we know.
You want to make an impact in the world. At Eaton, we’re solving some of the toughest challenges on the planet. Our Early Talent Programs ensure that you have a multitude of opportunities to make an impact across a global organization. Participants in our Early Talent Programs work to solve real-world challenges while developing the skills required to lead at the next level. Early Talent assignments hold true significance to our businesses. In turn, participants gain enriching and diverse experiences and work side by side with experienced leaders to power their careers.
What sets our Early Talent Programs apart:
Each individual’s development experience is customized to help participants reach their potential; no two participants will have the same experience or set of responsibilities.
Participants receive cross-functional exposure. They have opportunities to build their skills and try on different roles early in their career, ultimately maximizing their potential for consideration for a variety of future roles.
By keeping our programs small and selective, we are able to make hiring decisions based on each candidate’s unique skill set and high potential.
The opportunity to learn from senior leaders is a part of the fabric of every experience.
Your career matters – and we’re here to make it work. Are you ready?
About Eaton:
As a power management company with 2018 sales of $21.6 billion, Eaton provides energy-efficient solutions that help our customers effectively manage electrical, hydraulic and mechanical power more efficiently, safely and sustainably. We have approximately 95,000 employees across the world, and sell products to customers in more than 175 countries.
Position Overview:
Eaton’s Power Systems Engineers deliver professional engineering, design, and analysis services. As one of our engineers, you’ll help our clients’ electrical systems operate more reliably, efficiently and safely. As part of the Eaton team you’ll help share our experience and technical know-how in the areas of power systems studies, power quality analysis, electrical design and training.
Your engineering assignments will involve power systems analysis, power quality measurements and audits, consulting and design services, troubleshooting and problem solving relative to power distribution equipment. In addition to our core engineering responsibilities, our engineers are intimately involved with customers from the onset of every project through the final on-site presentation and training. Our engineers operate in an entrepreneurial environment with the mission of providing high quality support and solutions with a key emphasis placed on motivated lead times and sustained relationships with the Eaton sales team and end-users.
This role is designed to prepare you for both technical and future leadership roles at Eaton. As a new engineer, you will be provided with a structured training and development curriculum; a blend of instructor-led, virtual classrooms, eLearning courses and on-the-job training provided by expert mentors and team members to assist you in developing your career.
Qualifications
Basic Qualifications (Including Educational Requirements):
Currently possesses or will have obtained a bachelor’s degree in engineering with a major in Electrical, Electrical and Computer, Electrical Engineering Technology, or Energy Systems Engineering from an accredited institution, with a graduation date no later than August 2020
Minimum overall cumulative GPA of 2.8 or higher (please do not round)
Must be legally authorized to work in the United States without Company sponsorship, now or in the future
Geographical flexibility to relocate within the United States
Preferred Qualifications:
Overall cumulative GPA of 3.0 or higher
Prior relevant internship or co-op experience within the electrical/power industry
Undergraduate specialization in power systems analysis (including three phase circuits) and electric machines
Experience with engineering software (AutoCAD, MATLAB, SKM, EasyPower, and/or ETAP)
Excellent computer & analytical skills
Excellent written, oral communication and presentation skills
Demonstrated leadership experience within campus and/or the community
Position Criteria:
Up to 25% travel required
Physical Demands: While performing the duties of this job the employee is occasionally required to stand, walk, stoop, squat, reach to or below shoulder level, lift, carry, push, pull, and use hands to handle and feel. The employee is occasionally required to climb and reach above shoulder level. The employee is occasionally required to lift/carry up to 50 pounds. The employee is occasionally required to push/pull up to 50 pounds.
Successfully complete and maintain compliance with the company’s safety program
Employment could be based in one of the following regions:
Northeast: Maine, Maryland, Massachusetts, New Jersey, Pennsylvania, Virginia
Central: Illinois, Iowa, Kansas, Michigan, Minnesota, Missouri, Ohio, Wisconsin
Southeast: Alabama, Florida, Georgia, Kentucky, North Carolina, Tennessee
Gulf: Louisiana, Texas
West: California, Colorado, New Mexico, Oregon, Phoenix, Washington
We make what matters work. Everywhere you look—from the technology and machinery that surrounds us, to the critical services and infrastructure that we depend on every day—you’ll find one thing in common. It all relies on power. That’s why Eaton is dedicated to improving people’s lives and the environment with power management technologies that are more reliable, efficient, safe and sustainable. Because this is what matters. We are confident we can deliver on this promise because of the attributes that our employees embody. We’re ethical, passionate, accountable, efficient, transparent and we’re committed to learning. These values enable us to tackle some of the toughest challenges on the planet, never losing sight of what matters.
Job: Engineering
Region: North America – US/Puerto Rico
Organization: ESSG EESSD Electrical Engrg Svcs Systems Div
Job Level: Entry Level
Schedule: Full-time
Is remote work (i.e. working from home or another Eaton facility) allowed for this position?: No
Does this position offer relocation?: Relocation from within hiring country only
Travel: Yes, 25 % of the Time
Job Title: Director of Content Architecture and Engineering
Location: Santa Clara, CA or San Diego, CA
The Experience Organization at ServiceNow is growing rapidly and we are hiring across our many offices across the US. For the Director of Content Architecture and Engineering we are specifically looking to fill the role in our offices San Diego, CA and Santa Clara, CA.
Work matters. It’s where we spend a third of our lives. And the workplace of the future is going to be a great place. We’re dedicated to bringing that to life for people everywhere. That’s why we put people at the heart of everything we do.
People matter. Our people have a passion for learning, building, and innovating. Whether you’re an engineer, a sales professional, a finance professional, or anything in-between, our roles aim to provide each person with meaningful impact and plenty of space to grow.
Team
Embedded in the Experience Organization and working closely with its sister organizations Insights (User Experience Research) and Product Design, the Product Content group focuses on delivering quality technical content in intelligent ways to enable customer success. We’re working to redefine what a great technical content experience is for enterprise SaaS products.
Role
Leading a growing team of content engineers, toolsmiths, and content architects that supports a large, globally distributed team of technical writers and multimedia content developers, the Director of Content Architecture and Engineering will play a central role in shaping and executing our content strategy for customer-facing technical product documentation.
What you get to do in this role:
Develop, extend, and lead a content architecture capability responsible for the continued maintenance and refinement of ServiceNow’s DITA implementation, including content models, templates, usage guidelines, training, and content architecture review and change control processes.
Lead an Agile-based, Dev-Ops-style content engineering team that:
Configures and maintains our authoring, content quality, and content management tools
Builds our DITA-based content and publishes it to our Zoomin-hosted documentation site
Configures, enhances, tests, monitors, and maintains the documentation site
Recommend and oversee execution of technology stack/tools implementations or enhancements (e.g., CCMS implementation).
Manage external vendor relations with tool and service providers.
Work with Product Content localization lead, content engineering team, and enterprise Internationalization team to develop mature round-trip processes for moving content through localization workflow.
Develop delivery channel requirements to improve the presentation and findability of information and improve user experience.
Work with product engineering to develop content management, delivery, and publishing processes to support new in-product content delivery channels.
Work with internal federated search and information architecture/taxonomy groups to align with enterprise systems and standards and to facilitate/optimize the discoverability of product documentation in other channels.
Collaborate with other content-creating groups on aspects of enterprise content strategy, including content management, reuse, cross-linking, and governance strategies.
Drive awareness of product documentation content strategy.
Stay abreast of industry trends in content engineering and tools, content management, content delivery, and the user experience of information and provide thought leadership on integrating new approaches as appropriate.
In order to be successful in this role, we need someone who has:
At least 10 years of experience in information development (product documentation) in a high-tech industry, preferably in a SaaS environment, with at least 5 years of direct responsibility for content architecture.
At least 7 years of DITA experience, including responsibility for defining and enforcing usage guidelines, information types, templates.
At least 5 years managing or leading content- or technology-related teams.
Experience driving content transformation and/or technology change initiatives.
Proven success collaborating across multiple teams and functions.
Demonstrated ability to work effectively with your peer group and lead by influence.
Experience working with globally distributed and diverse teams.
Excellent interpersonal, written and oral communication skills.
Established track record of providing exemplary levels of service to peers, colleagues, and customers.
History of building strong relationships across organizations.
Demonstrated skill in mentoring and coaching and the ability to interact and collaborate with colleagues at all technical & business levels.
Dynamic, energetic, motivated, positive outlook with the ability to prioritize responsibilities
Nov 12, 2019
Job Title: Director of Content Architecture and Engineering
Location: Santa Clara, CA or San Diego, CA
The Experience Organization at ServiceNow is growing rapidly and we are hiring across our many offices across the US. For the Director of Content Architecture and Engineering we are specifically looking to fill the role in our offices San Diego, CA and Santa Clara, CA.
Work matters. It’s where we spend a third of our lives. And the workplace of the future is going to be a great place. We’re dedicated to bringing that to life for people everywhere. That’s why we put people at the heart of everything we do.
People matter. Our people have a passion for learning, building, and innovating. Whether you’re an engineer, a sales professional, a finance professional, or anything in-between, our roles aim to provide each person with meaningful impact and plenty of space to grow.
Team
Embedded in the Experience Organization and working closely with its sister organizations Insights (User Experience Research) and Product Design, the Product Content group focuses on delivering quality technical content in intelligent ways to enable customer success. We’re working to redefine what a great technical content experience is for enterprise SaaS products.
Role
Leading a growing team of content engineers, toolsmiths, and content architects that supports a large, globally distributed team of technical writers and multimedia content developers, the Director of Content Architecture and Engineering will play a central role in shaping and executing our content strategy for customer-facing technical product documentation.
What you get to do in this role:
Develop, extend, and lead a content architecture capability responsible for the continued maintenance and refinement of ServiceNow’s DITA implementation, including content models, templates, usage guidelines, training, and content architecture review and change control processes.
Lead an Agile-based, Dev-Ops-style content engineering team that:
Configures and maintains our authoring, content quality, and content management tools
Builds our DITA-based content and publishes it to our Zoomin-hosted documentation site
Configures, enhances, tests, monitors, and maintains the documentation site
Recommend and oversee execution of technology stack/tools implementations or enhancements (e.g., CCMS implementation).
Manage external vendor relations with tool and service providers.
Work with Product Content localization lead, content engineering team, and enterprise Internationalization team to develop mature round-trip processes for moving content through localization workflow.
Develop delivery channel requirements to improve the presentation and findability of information and improve user experience.
Work with product engineering to develop content management, delivery, and publishing processes to support new in-product content delivery channels.
Work with internal federated search and information architecture/taxonomy groups to align with enterprise systems and standards and to facilitate/optimize the discoverability of product documentation in other channels.
Collaborate with other content-creating groups on aspects of enterprise content strategy, including content management, reuse, cross-linking, and governance strategies.
Drive awareness of product documentation content strategy.
Stay abreast of industry trends in content engineering and tools, content management, content delivery, and the user experience of information and provide thought leadership on integrating new approaches as appropriate.
In order to be successful in this role, we need someone who has:
At least 10 years of experience in information development (product documentation) in a high-tech industry, preferably in a SaaS environment, with at least 5 years of direct responsibility for content architecture.
At least 7 years of DITA experience, including responsibility for defining and enforcing usage guidelines, information types, templates.
At least 5 years managing or leading content- or technology-related teams.
Experience driving content transformation and/or technology change initiatives.
Proven success collaborating across multiple teams and functions.
Demonstrated ability to work effectively with your peer group and lead by influence.
Experience working with globally distributed and diverse teams.
Excellent interpersonal, written and oral communication skills.
Established track record of providing exemplary levels of service to peers, colleagues, and customers.
History of building strong relationships across organizations.
Demonstrated skill in mentoring and coaching and the ability to interact and collaborate with colleagues at all technical & business levels.
Dynamic, energetic, motivated, positive outlook with the ability to prioritize responsibilities
AbacusNext is searching for a dynamic, customer-centric, energetic, and highly motivated Account Manager to join the Customer Success Team. The successful individual will be responsible for maintaining strong relationships with assigned accounts and ensuring high levels of customer satisfaction.
Job Duties & Responsibilities:
Work with customers to ensure they are leveraging AbacusNext’s software solutions effectively and finding value in our services
Build relationships with assigned customers, help them with issues, and continually delight them with a positive, customer-centric attitude
Analyze data on customer usage to form accurate weekly forecasts
Drive process optimization and efficiencies through automation
Accelerate the contract renewal process and ensure customer satisfaction
Work closely with Sales, Support, Billing, and other Technical teams to ensure an exceptional customer experience and take care of any customer issues
Efficiently manage time to focus on essential activities to ensure customer satisfaction, account renewal, and account growth
Maintain a revenue base by managing account retention and renewal
Create, update and innovate new functional processes, scripts and supporting materials
Drive upgrade revenue through increased product adoption and increased usage
Effectively manage assigned customer accounts and projects assigned from leadership
Consistently meet or exceed established quota for upsell opportunities for team
Qualifications
2-4 years of experience in a customer-facing role, such as Customer Success or Account Management
Bachelor’s degree preferred
Possess strong phone, written and verbal communication skills with excellent presentation skills
Confident, high energy, self-motivated and a true team player
Experience working with senior and executive level customer contacts
Demonstrated ability and desire to work and excel in fast-paced environment
Excellent multitasking and project management skills
Understanding of Internet and web applications with a desire learn new technologies
Ability to understand and articulate technical concepts and derive solutions
Must possess a proven understanding of corporate business world; prior experience in SaaS or Insurance is preferred
Well-organized, with a high attention to detail and ability to prioritize
Experience with Salesforce a plus
Benefits
Medical, Dental, Vision, and Life Insurance
401k
Short Term Disability (California only)
Unlimited PTO
Sick Days
Perks
Brand new full Onsite Gym
Social Events
Anniversary Gifts
Covered Parking
50% Off Gunnar Optik Eyeware
Weekly onsite masseuse and chiropractor
Employee discount to 24 Hour Fitness
Close proximity to UTC mall (La Jolla/Miramar) and 805/5
Ocean Views, Game Room, Volleyball Court, Outdoor Zen Relaxation Area, BBQ & Patio Area, Cafeteria
AbacusNext® is a smoke free workplace
This Job is based out of the San Diego Corporate Office and cannot be worked remotely.
Equal Employment Opportunity: AbacusNext is an Equal Opportunity, Affirmative Action Employer.
Nov 12, 2019
AbacusNext is searching for a dynamic, customer-centric, energetic, and highly motivated Account Manager to join the Customer Success Team. The successful individual will be responsible for maintaining strong relationships with assigned accounts and ensuring high levels of customer satisfaction.
Job Duties & Responsibilities:
Work with customers to ensure they are leveraging AbacusNext’s software solutions effectively and finding value in our services
Build relationships with assigned customers, help them with issues, and continually delight them with a positive, customer-centric attitude
Analyze data on customer usage to form accurate weekly forecasts
Drive process optimization and efficiencies through automation
Accelerate the contract renewal process and ensure customer satisfaction
Work closely with Sales, Support, Billing, and other Technical teams to ensure an exceptional customer experience and take care of any customer issues
Efficiently manage time to focus on essential activities to ensure customer satisfaction, account renewal, and account growth
Maintain a revenue base by managing account retention and renewal
Create, update and innovate new functional processes, scripts and supporting materials
Drive upgrade revenue through increased product adoption and increased usage
Effectively manage assigned customer accounts and projects assigned from leadership
Consistently meet or exceed established quota for upsell opportunities for team
Qualifications
2-4 years of experience in a customer-facing role, such as Customer Success or Account Management
Bachelor’s degree preferred
Possess strong phone, written and verbal communication skills with excellent presentation skills
Confident, high energy, self-motivated and a true team player
Experience working with senior and executive level customer contacts
Demonstrated ability and desire to work and excel in fast-paced environment
Excellent multitasking and project management skills
Understanding of Internet and web applications with a desire learn new technologies
Ability to understand and articulate technical concepts and derive solutions
Must possess a proven understanding of corporate business world; prior experience in SaaS or Insurance is preferred
Well-organized, with a high attention to detail and ability to prioritize
Experience with Salesforce a plus
Benefits
Medical, Dental, Vision, and Life Insurance
401k
Short Term Disability (California only)
Unlimited PTO
Sick Days
Perks
Brand new full Onsite Gym
Social Events
Anniversary Gifts
Covered Parking
50% Off Gunnar Optik Eyeware
Weekly onsite masseuse and chiropractor
Employee discount to 24 Hour Fitness
Close proximity to UTC mall (La Jolla/Miramar) and 805/5
Ocean Views, Game Room, Volleyball Court, Outdoor Zen Relaxation Area, BBQ & Patio Area, Cafeteria
AbacusNext® is a smoke free workplace
This Job is based out of the San Diego Corporate Office and cannot be worked remotely.
Equal Employment Opportunity: AbacusNext is an Equal Opportunity, Affirmative Action Employer.
