Xpressdocs is a rapidly growing technology company, providing marketing automation, content management and tools to achieve brand consistency for our clients. Our industry recognized proprietary software solution supports the creation and execution of print materials, direct mail campaigns, promotional products, email marketing, mobile marketing, social media and reputation management. We are currently seeking a driven Software Account Executive who is looking to take their current entry-level sales career to the next level!
As a Software Account Executive, you will have the unique opportunity to lead Xpressdocs’ efforts to develop new markets for our business software platform. Your primary focus will be to build and manage a pipeline of potential business, from lead generation to close of sale. Serving as the subject matter expert, you will work closely with potential clients to understand their needs and show how our solutions will deliver results. This position requires someone with a high level of tenacity and closing ability in order to achieve set sales quotas within the assigned territory, if this sounds like you apply today!
Requirements
Experience selling SaaS or digital advertising a plus
Experience selling to large companies with the ability to build relationships with C-level executives
Strategic thinker with superior organization skills and attention to detail
Proven experience growing product performance
Excellent communication skills
Experience managing projects in a CRM, Microsoft Dynamics preferred
2+ years experience in a related role, with a “hunter” sales mentality
Benefits
We strive to offer an environment that provides our associates with the right balance between work and family. We offer a comprehensive benefits package including:
Medical, dental, vision, and life insurance
401K with company matching
Paid holidays, vacation and sick days
Ability to work from your home office while developing a multi-state region
ABOUT OUR COMPANY:
Xpressdocs is a leading provider of direct marketing solutions for enterprises and franchises. Our industry recognized proprietary software solution features an efficient way to produce integrated marketing campaigns that include print, email and social media. Platform users can easily customize and order full-service direct mail, digital and offset printing, custom packaging, bindery and finishing services. Xpressdocs powers marketing efforts for hundreds of national brands, across a variety of industries including: real estate, professional services, franchise businesses and healthcare.
Xpressdocs promotes a healthy lifestyle by providing a non-smoking environment.
Xpressdocs encourages applicants of all ages and experience to apply, as we do not discriminate on the basis of age.
Sep 12, 2019
Xpressdocs is a rapidly growing technology company, providing marketing automation, content management and tools to achieve brand consistency for our clients. Our industry recognized proprietary software solution supports the creation and execution of print materials, direct mail campaigns, promotional products, email marketing, mobile marketing, social media and reputation management. We are currently seeking a driven Software Account Executive who is looking to take their current entry-level sales career to the next level!
As a Software Account Executive, you will have the unique opportunity to lead Xpressdocs’ efforts to develop new markets for our business software platform. Your primary focus will be to build and manage a pipeline of potential business, from lead generation to close of sale. Serving as the subject matter expert, you will work closely with potential clients to understand their needs and show how our solutions will deliver results. This position requires someone with a high level of tenacity and closing ability in order to achieve set sales quotas within the assigned territory, if this sounds like you apply today!
Requirements
Experience selling SaaS or digital advertising a plus
Experience selling to large companies with the ability to build relationships with C-level executives
Strategic thinker with superior organization skills and attention to detail
Proven experience growing product performance
Excellent communication skills
Experience managing projects in a CRM, Microsoft Dynamics preferred
2+ years experience in a related role, with a “hunter” sales mentality
Benefits
We strive to offer an environment that provides our associates with the right balance between work and family. We offer a comprehensive benefits package including:
Medical, dental, vision, and life insurance
401K with company matching
Paid holidays, vacation and sick days
Ability to work from your home office while developing a multi-state region
ABOUT OUR COMPANY:
Xpressdocs is a leading provider of direct marketing solutions for enterprises and franchises. Our industry recognized proprietary software solution features an efficient way to produce integrated marketing campaigns that include print, email and social media. Platform users can easily customize and order full-service direct mail, digital and offset printing, custom packaging, bindery and finishing services. Xpressdocs powers marketing efforts for hundreds of national brands, across a variety of industries including: real estate, professional services, franchise businesses and healthcare.
Xpressdocs promotes a healthy lifestyle by providing a non-smoking environment.
Xpressdocs encourages applicants of all ages and experience to apply, as we do not discriminate on the basis of age.
Wrike is the leading collaborative work management platform helping organizations align work with the most important business objectives, create new efficiencies, and drive results. It brings out the best in teams by giving them a single digital workplace with all the tools, features, and integrations needed to manage, automate, and complete work at scale. Wrike enables Operational Excellence in more than 18,000 organizations, including Google, Tiffany & Co., and Edelman, with two million users across 140 countries.
Wrike has been recognized as one of the fastest growing companies in North America on Deloitte's Technology Fast 500™list for the last four years with 539% revenue growth from 2014 to 2017 and has been named a Leader in the Forrester Wave™ report for Collaborative Work Management Tools for the Enterprise in 2016 and 2018. Our headquarters is in the heart of downtown San Jose, California and we have several international offices, including our EMEA HQ in Dublin, Ireland, and our APAC HQ in Melbourne, Australia. Wrike has been named a "Top Workplace" by the Bay Area News Group for the last five years and has earned similar accolades from the San Francisco Business Times and the Silicon Valley Business Journal.
We are guided by our three core values: Grow, Execute, and Collaborate. These values help us recruit the right talent to join our rapidly expanding team of more than 900 Wrikers around the globe. It is important to us that each and every Wriker is not only eager to challenge themselves and knows how to get work done, but is an awesome addition to our company culture. We pride ourselves on our ability to attract, retain, and promote the very best talent.
--------------
About the Role
--------------
We are seeking a SaaS Sales Engineer who is an expert in Work Management, Collaboration and SaaS technology. A Sales Engineer in this role will daily present the value proposition and benefits of our solutions to our customers and prospect. Additionally, in support of our sales force. You will participate in the design, validation, and deployment of pilot, proof of concepts, and proof of values for customers.
Previous experience in SaaS, Cloud technology is required, with the ability to lead business process/technical discussions identify the right solution for our customer's needs. Previous experience required in a customer-facing role such as sales consultant, technical solutions engineer or solutions architect.
Provide presales technical / solution support to prospective clients and customers, while ensuring customer satisfaction with minimal supervision during the sales cycle.
Present and articulate advanced product features and benefits, product future direction and overall work management and workflow solutions.
Design, validate and present Wrike solutions to include advanced product concepts, future direction, and 3rd party complimentary products.
Design, develop, deploy and manage customer specific proof of concepts (PoC) and proof of value (PoV) projects
Develop and deliver high quality Wrike presentations and demonstrations.
Understand the competitive landscape and develop and maintain expert knowledge in SaaS project management, workflow, and task management solutions
Develop and maintain a general knowledge of Wrike's API - understanding its capabilities and assisting customers in the types of solutions and extensions that can be developed using the API.
Act as a technical resource for less experienced Customer Success Managers, Sales Development and Sales representatives.
Develop and manage customers' references through high quality technical, professional client relationships.
Assist Sales Executives in closing deals and expanding accounts
Excellent communication skills are required.
20% Travel expected
------
------
---------------------
About You
---------------------
BS degree or equivalent; advanced degree desirable in Computer Science or Technology related degree
Technical experience with SaaS, Collaboration, Work Management or Project Management Solutions
3+ years of experience in understanding SaaS solutions and the designing and integrating SaaS extensions
Proven ability in performing rapid assessments of clients' internal technology landscape and targeting use cases and deployment targets for our products
Ability to provide guidance in the customer evaluation of our solution
An understanding of application development/deployment concepts and tools that enable successful Cloud transformation, change management and organizational acceptance
Enthusiasm, energy, and ability to evangelize the SaaS platform
Experience in a customer-facing, role such as consultant, technical solutions engineer or solutions architect
Core hands on foundational skills based in SaaS solutions and in creating proof of concept/proof of value deployment and business cases
Experience in JavaScript, Ruby on Rails or similar development language is a plus
------
------
--------------------
Perks & Benefits
--------------------
At Wrike, you'll benefit from unlimited PTO, medical & dental care, commuter benefits, daily catered meals & snacks galore, team off-sites & happy hours.
Wrike is committed to creating and maintaining a diverse and inclusive space where our employees can thrive. We welcome all persons in to the Wrike family, embracing the diversity of racial and ethnic identity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, family status, disability, gender identity, Veteran status and any other protected status.
Sep 12, 2019
Wrike is the leading collaborative work management platform helping organizations align work with the most important business objectives, create new efficiencies, and drive results. It brings out the best in teams by giving them a single digital workplace with all the tools, features, and integrations needed to manage, automate, and complete work at scale. Wrike enables Operational Excellence in more than 18,000 organizations, including Google, Tiffany & Co., and Edelman, with two million users across 140 countries.
Wrike has been recognized as one of the fastest growing companies in North America on Deloitte's Technology Fast 500™list for the last four years with 539% revenue growth from 2014 to 2017 and has been named a Leader in the Forrester Wave™ report for Collaborative Work Management Tools for the Enterprise in 2016 and 2018. Our headquarters is in the heart of downtown San Jose, California and we have several international offices, including our EMEA HQ in Dublin, Ireland, and our APAC HQ in Melbourne, Australia. Wrike has been named a "Top Workplace" by the Bay Area News Group for the last five years and has earned similar accolades from the San Francisco Business Times and the Silicon Valley Business Journal.
We are guided by our three core values: Grow, Execute, and Collaborate. These values help us recruit the right talent to join our rapidly expanding team of more than 900 Wrikers around the globe. It is important to us that each and every Wriker is not only eager to challenge themselves and knows how to get work done, but is an awesome addition to our company culture. We pride ourselves on our ability to attract, retain, and promote the very best talent.
--------------
About the Role
--------------
We are seeking a SaaS Sales Engineer who is an expert in Work Management, Collaboration and SaaS technology. A Sales Engineer in this role will daily present the value proposition and benefits of our solutions to our customers and prospect. Additionally, in support of our sales force. You will participate in the design, validation, and deployment of pilot, proof of concepts, and proof of values for customers.
Previous experience in SaaS, Cloud technology is required, with the ability to lead business process/technical discussions identify the right solution for our customer's needs. Previous experience required in a customer-facing role such as sales consultant, technical solutions engineer or solutions architect.
Provide presales technical / solution support to prospective clients and customers, while ensuring customer satisfaction with minimal supervision during the sales cycle.
Present and articulate advanced product features and benefits, product future direction and overall work management and workflow solutions.
Design, validate and present Wrike solutions to include advanced product concepts, future direction, and 3rd party complimentary products.
Design, develop, deploy and manage customer specific proof of concepts (PoC) and proof of value (PoV) projects
Develop and deliver high quality Wrike presentations and demonstrations.
Understand the competitive landscape and develop and maintain expert knowledge in SaaS project management, workflow, and task management solutions
Develop and maintain a general knowledge of Wrike's API - understanding its capabilities and assisting customers in the types of solutions and extensions that can be developed using the API.
Act as a technical resource for less experienced Customer Success Managers, Sales Development and Sales representatives.
Develop and manage customers' references through high quality technical, professional client relationships.
Assist Sales Executives in closing deals and expanding accounts
Excellent communication skills are required.
20% Travel expected
------
------
---------------------
About You
---------------------
BS degree or equivalent; advanced degree desirable in Computer Science or Technology related degree
Technical experience with SaaS, Collaboration, Work Management or Project Management Solutions
3+ years of experience in understanding SaaS solutions and the designing and integrating SaaS extensions
Proven ability in performing rapid assessments of clients' internal technology landscape and targeting use cases and deployment targets for our products
Ability to provide guidance in the customer evaluation of our solution
An understanding of application development/deployment concepts and tools that enable successful Cloud transformation, change management and organizational acceptance
Enthusiasm, energy, and ability to evangelize the SaaS platform
Experience in a customer-facing, role such as consultant, technical solutions engineer or solutions architect
Core hands on foundational skills based in SaaS solutions and in creating proof of concept/proof of value deployment and business cases
Experience in JavaScript, Ruby on Rails or similar development language is a plus
------
------
--------------------
Perks & Benefits
--------------------
At Wrike, you'll benefit from unlimited PTO, medical & dental care, commuter benefits, daily catered meals & snacks galore, team off-sites & happy hours.
Wrike is committed to creating and maintaining a diverse and inclusive space where our employees can thrive. We welcome all persons in to the Wrike family, embracing the diversity of racial and ethnic identity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, family status, disability, gender identity, Veteran status and any other protected status.
Overview
We are seeking a motivated, engaging and digitally savvy Manager of Skilled Trade Association Partnerships who can build relationships with our existing trade association and trade school partners, and manage digital advertising and sampling opportunities that effectively reach the next generation of tradespeople. This newly created position will be responsible for managing digital marketing programs and doing in-person outreach, networking and education to the various skilled trade professions about what maintenance products they should be using on the job and how WD-40 Brand products can help them get the job done right.
This position is located in San Diego and will require travel up to 35%. This role will be building a new generation of tradespeople that are loyal to the WD-40 Brand because they understand how the products make their jobs easier.
If you are a driven, self-motivated marketing, sales, business development or industry professional with the ability to develop meaningful, long-lasting relationships, and if you enjoy communicating with professional automotive, fabrication, and industrial end-users ... please consider joining our fun tribe!
This is a one-year, fixed-term role.
Responsibilities
Partnerships
Communicates and executes on strategy for trade association partnerships that help us effectively reach the next generation of pro end-users and influence their purchasing decisions towards our products
Manages contracts and relationships with existing trade association partners and develops new skilled trade association partnerships
Represents WD-40 Company at relevant skilled trade association events, to include: networking, educating end-users on benefits of our products, identifying potential new business and new product opportunities, gaining insights from attendees and reporting of insights to ultimately translate into marketing strategies
Collaborates with Director of Digital & E-Commerce Marketing to support the development of our trade association strategy
Develops and manages sampling programs that leverage trade association partners’ members and communication channels
Tribology/Lunch & Learn Presentations
Develops, schedules, organizes and delivers learning-based presentations and experiences to tradespeople, students and instructors
Partners with Innovation Manager to develop and refine WD-40-branded online learning modules and coursework
Shares learnings from end-users (in-person and online) with relevant members of the tribe to help us develop new relevant products, identify new partnerships and find more effective ways to market to these audiences
Digital Marketing
Partners with our digital team and agency partners to develop advertising, email and other marketing materials that reach trade association members
Leverages trade association members and channels to reach more members and amplify other marketing efforts
Manages budgets around trade association partnerships, programs, events, and digital marketing and sampling activities.
Develops, tracks and delivers on KPIs related to trade association partnerships and programs.
Performs other related activities as needed to support corporate objectives. Acts in the best interest of the company by applying stated corporate values and priorities to all communications, decisions, and actions.
Qualifications
What You’ll Bring to the Role
3-5 years of marketing, sales or business development experience
Experience working with skilled trade schools and/or associations, or with Learning Management Systems (LMS) targeted to tradespeople in training
Experience developing and/or managing digital ads targeted to skilled tradespeople
Strong program management skills and experience in managing numerous projects simultaneously
Detail-oriented with strong attention to follow-through
Creative thinker with a high degree of initiative and self-motivation
Our “Why”
At WD-40 Company we believe that purpose-driven, passionate people guided by our values create amazing outcomes. Our “why” is refreshingly simple - we exist to create positive lasting memories in everything we do. We solve problems. We make things work smoothly. We create opportunities. How we achieve our “why” is by cultivating a tribal culture through learning, teaching and living our values.
Since 1953, our formulation remains a secret. It is no secret that our passion for our people, culture, and brands is what distinguishes us. WD-40 Company has best-in-class products and we seek best-in-class talent.
Why You Should Apply
If you believe in our “why” this is the place for you
Over 93% employee engagement as of February 2018 global employee survey
Publicly traded company headquartered in San Diego, California since 1953
Voted Most Democratic Workplace and certified WorldBlu Freedom Centered Workplace
Learning based culture that supports the growth and development of our team members
We’ve Got You Covered
Our competitive and comprehensive benefits package provide you and your family with extensive protection and security, along with quality, life-enhancing programs to include; profit sharing, annual cash incentive reward potential for everyone, tuition reimbursement, 401K matching, short day Fridays and much more!
Do You Align With Our Values?
Please, only consider employment with WD-40 Company if you feel as strongly about our values as we do: We live, breathe, and play by our values every day .
We value doing the right thing.
We value creating positive lasting memories in all our relationships.
We value making it better than it is today.
We value succeeding as a Tribe while excelling as individuals.
We value owning it and passionately acting on it.
We value sustaining the WD-40 Company economy.
Apply Now
#WD40TribalLife #PositiveLastingMemories
Thank you for considering WD-40 Company in your career search!
Sep 12, 2019
Overview
We are seeking a motivated, engaging and digitally savvy Manager of Skilled Trade Association Partnerships who can build relationships with our existing trade association and trade school partners, and manage digital advertising and sampling opportunities that effectively reach the next generation of tradespeople. This newly created position will be responsible for managing digital marketing programs and doing in-person outreach, networking and education to the various skilled trade professions about what maintenance products they should be using on the job and how WD-40 Brand products can help them get the job done right.
This position is located in San Diego and will require travel up to 35%. This role will be building a new generation of tradespeople that are loyal to the WD-40 Brand because they understand how the products make their jobs easier.
If you are a driven, self-motivated marketing, sales, business development or industry professional with the ability to develop meaningful, long-lasting relationships, and if you enjoy communicating with professional automotive, fabrication, and industrial end-users ... please consider joining our fun tribe!
This is a one-year, fixed-term role.
Responsibilities
Partnerships
Communicates and executes on strategy for trade association partnerships that help us effectively reach the next generation of pro end-users and influence their purchasing decisions towards our products
Manages contracts and relationships with existing trade association partners and develops new skilled trade association partnerships
Represents WD-40 Company at relevant skilled trade association events, to include: networking, educating end-users on benefits of our products, identifying potential new business and new product opportunities, gaining insights from attendees and reporting of insights to ultimately translate into marketing strategies
Collaborates with Director of Digital & E-Commerce Marketing to support the development of our trade association strategy
Develops and manages sampling programs that leverage trade association partners’ members and communication channels
Tribology/Lunch & Learn Presentations
Develops, schedules, organizes and delivers learning-based presentations and experiences to tradespeople, students and instructors
Partners with Innovation Manager to develop and refine WD-40-branded online learning modules and coursework
Shares learnings from end-users (in-person and online) with relevant members of the tribe to help us develop new relevant products, identify new partnerships and find more effective ways to market to these audiences
Digital Marketing
Partners with our digital team and agency partners to develop advertising, email and other marketing materials that reach trade association members
Leverages trade association members and channels to reach more members and amplify other marketing efforts
Manages budgets around trade association partnerships, programs, events, and digital marketing and sampling activities.
Develops, tracks and delivers on KPIs related to trade association partnerships and programs.
Performs other related activities as needed to support corporate objectives. Acts in the best interest of the company by applying stated corporate values and priorities to all communications, decisions, and actions.
Qualifications
What You’ll Bring to the Role
3-5 years of marketing, sales or business development experience
Experience working with skilled trade schools and/or associations, or with Learning Management Systems (LMS) targeted to tradespeople in training
Experience developing and/or managing digital ads targeted to skilled tradespeople
Strong program management skills and experience in managing numerous projects simultaneously
Detail-oriented with strong attention to follow-through
Creative thinker with a high degree of initiative and self-motivation
Our “Why”
At WD-40 Company we believe that purpose-driven, passionate people guided by our values create amazing outcomes. Our “why” is refreshingly simple - we exist to create positive lasting memories in everything we do. We solve problems. We make things work smoothly. We create opportunities. How we achieve our “why” is by cultivating a tribal culture through learning, teaching and living our values.
Since 1953, our formulation remains a secret. It is no secret that our passion for our people, culture, and brands is what distinguishes us. WD-40 Company has best-in-class products and we seek best-in-class talent.
Why You Should Apply
If you believe in our “why” this is the place for you
Over 93% employee engagement as of February 2018 global employee survey
Publicly traded company headquartered in San Diego, California since 1953
Voted Most Democratic Workplace and certified WorldBlu Freedom Centered Workplace
Learning based culture that supports the growth and development of our team members
We’ve Got You Covered
Our competitive and comprehensive benefits package provide you and your family with extensive protection and security, along with quality, life-enhancing programs to include; profit sharing, annual cash incentive reward potential for everyone, tuition reimbursement, 401K matching, short day Fridays and much more!
Do You Align With Our Values?
Please, only consider employment with WD-40 Company if you feel as strongly about our values as we do: We live, breathe, and play by our values every day .
We value doing the right thing.
We value creating positive lasting memories in all our relationships.
We value making it better than it is today.
We value succeeding as a Tribe while excelling as individuals.
We value owning it and passionately acting on it.
We value sustaining the WD-40 Company economy.
Apply Now
#WD40TribalLife #PositiveLastingMemories
Thank you for considering WD-40 Company in your career search!
Job Description
A solution architect is responsible for the design of one or more applications or services within the organization and is typically part of a solution development team. The incumbent must have a balanced mix of technical and business skills and will often work with an enterprise architect for strategic direction. The focus is on the technical decisions being made regarding the solution and how they impact the business outcomes. The rest of the development team will then use the information to implement the solution.
A solutions architect needs significant people and process skills. This role is often in front of senior management, trying to explain a complex problem in laymen's terms. They need to have a thorough understanding of the business' processes to create a cohesive vision of a usable product.
Minimum Qualifications
STEM related bachelor's degree
8-10 years Program Management experience
Demonstrated ability to design and develop enterprise systems
Preferred Qualifications
Experience with Salesforce eCommerce, Marketing Cloud, Oracle CPQ systems
Experience with Industrial Gas Turbine Sales and/or Marketing business processes
Understanding of ERP & PLM technologies and business processes
Demonstrated ability to lead global teams
Technical analysis and problem solving skills
Excellent communication and presentation skills
Long Distance Commuting Option 1: Travel Reimbursement
This position is eligible for Long Distance Commuting Plan 1 benefits which includes travel reimbursement for work-related travel (hotel, meals, car, flights).
Auto req ID
7975BR
Location
Skypark 3
Country
United States
State/Region/Province
California
Company
Solar Turbines Incorporated
Job Category
Information Technology
Minimum Education Level
Bachelors Degree
Minimum Years Experience
8 to 10
Shift
1st Shift
Travel Requirements
Less than 25%
Relocation Eligibility
This position does not qualify for relocation.
Benefits Eligibility
Solar Turbines offers a competitive compensation and benefits package including medical, dental, life insurance, vacation, 401k, incentive bonus, tuition reimbursement and professional development/advancement opportunities.
Company Info
Headquartered in San Diego, California, USA, Solar Turbines Incorporated, a subsidiary of Caterpillar Inc., is one of the world’s leading manufacturers of industrial gas turbines, with more than 15,000 units and over 2 billion operating hours in over 100 countries.
Products from Solar Turbines play an important role in the development of oil, natural gas and power generation projects around the world. Solar Turbines’ products include gas turbine engines (rated from 1590 to 30,000 horsepower), gas compressors, and gas turbine-powered compressor sets, mechanical-drive packages and generator sets (ranging from 1 to 22 megawatts).
Solar’s customers put the company’s products to work in many areas including production, processing and pipeline transmission of natural gas and crude oil and generation of electricity and thermal energy for processing applications, such as manufacturing chemicals, pharmaceuticals, and food products.
Solar’s foundation is people and Solar’s culture is one where individual contributions are valued, diversity in the workplace is encouraged, and safety is emphasized in all aspects of the business. Solar Turbines is comprised of a dedicated and multi-talented workforce of more than 7,000 employees with decades of experience working as a global team.
EOE Plus
Solar Turbines is an Equal Opportunity Employer. Solar Turbines conducts Drug Screens and Background Checks.
Sep 12, 2019
Job Description
A solution architect is responsible for the design of one or more applications or services within the organization and is typically part of a solution development team. The incumbent must have a balanced mix of technical and business skills and will often work with an enterprise architect for strategic direction. The focus is on the technical decisions being made regarding the solution and how they impact the business outcomes. The rest of the development team will then use the information to implement the solution.
A solutions architect needs significant people and process skills. This role is often in front of senior management, trying to explain a complex problem in laymen's terms. They need to have a thorough understanding of the business' processes to create a cohesive vision of a usable product.
Minimum Qualifications
STEM related bachelor's degree
8-10 years Program Management experience
Demonstrated ability to design and develop enterprise systems
Preferred Qualifications
Experience with Salesforce eCommerce, Marketing Cloud, Oracle CPQ systems
Experience with Industrial Gas Turbine Sales and/or Marketing business processes
Understanding of ERP & PLM technologies and business processes
Demonstrated ability to lead global teams
Technical analysis and problem solving skills
Excellent communication and presentation skills
Long Distance Commuting Option 1: Travel Reimbursement
This position is eligible for Long Distance Commuting Plan 1 benefits which includes travel reimbursement for work-related travel (hotel, meals, car, flights).
Auto req ID
7975BR
Location
Skypark 3
Country
United States
State/Region/Province
California
Company
Solar Turbines Incorporated
Job Category
Information Technology
Minimum Education Level
Bachelors Degree
Minimum Years Experience
8 to 10
Shift
1st Shift
Travel Requirements
Less than 25%
Relocation Eligibility
This position does not qualify for relocation.
Benefits Eligibility
Solar Turbines offers a competitive compensation and benefits package including medical, dental, life insurance, vacation, 401k, incentive bonus, tuition reimbursement and professional development/advancement opportunities.
Company Info
Headquartered in San Diego, California, USA, Solar Turbines Incorporated, a subsidiary of Caterpillar Inc., is one of the world’s leading manufacturers of industrial gas turbines, with more than 15,000 units and over 2 billion operating hours in over 100 countries.
Products from Solar Turbines play an important role in the development of oil, natural gas and power generation projects around the world. Solar Turbines’ products include gas turbine engines (rated from 1590 to 30,000 horsepower), gas compressors, and gas turbine-powered compressor sets, mechanical-drive packages and generator sets (ranging from 1 to 22 megawatts).
Solar’s customers put the company’s products to work in many areas including production, processing and pipeline transmission of natural gas and crude oil and generation of electricity and thermal energy for processing applications, such as manufacturing chemicals, pharmaceuticals, and food products.
Solar’s foundation is people and Solar’s culture is one where individual contributions are valued, diversity in the workplace is encouraged, and safety is emphasized in all aspects of the business. Solar Turbines is comprised of a dedicated and multi-talented workforce of more than 7,000 employees with decades of experience working as a global team.
EOE Plus
Solar Turbines is an Equal Opportunity Employer. Solar Turbines conducts Drug Screens and Background Checks.
Overview
We’re SmileDirectClub, and we believe everyone deserves a smile they’ll love. We also believe that you deserve a job you’ll love. Good thing you found us, and we found you. At SmileDirectClub, we’re all about empowering transformation. We want people to become more confident in how they look, how they feel, and how they think. So we’re spreading smiles and positivity all over the country.
It’s no small task. That’s why we’re looking for energetic, passionate, and confident Dental Assistants who can help turn frowns into life-changing grins. Are you up for it?
Responsibilities
How you make our customers SMILE…
Deliver “5-Star” experience for every customer
Be the face of SmileDirectClub, explain our product, and guide customers through timelines and expectations
Engage and form a genuine connection with our customers to keep them excited about their journey to a more confident smile
Use cutting edge technology to create a 3D scan of customer’s teeth for our Licensed Dental Professionals to review
Help our customers select the best payment plan for their budget
Provide our customers with complimentary whitening, and guide them through the “do’s and don’ts”
Work with your teammates to create a positive, high-energy atmosphere
Additional responsibilities as needed to set your SmileShop up for success
Qualifications
How we make you SMILE…
Competitive compensation starting from $18 per hour based upon dental assistant and sales/customer service experience
Potential bonus opportunity based on sales and conversion metrics
30+ hour work weeks
Health, Dental and Vision Insurance
401K Contribution with matching
3 weeks of Paid Time Off to all full-time team members
Aligner and Whitening Benefit
Collaborative work environment and positive culture
Opportunities to grow within a fast-paced, innovative company
It would really make us SMILE if you have…
Dental Assisting Certificate and/or 1+ year of hands on dental experience required
Experience taking impressions or using digital intraoral scanning equipment
Sales and Customer Service experience, preferably in a retail sales setting
Have confidence when presenting our product and accurately addressing a customer’s questions and concerns
Excited and passionate about transforming smiles and making an impact
Fun and positive personality while being professional and eager to succeed
Self-motivated and independent, but also open to learning
Proven success and ability to quickly adapt to new systems and software
Open-minded and optimistic as we continue grow and innovate
Remain curious, and always look for ways to improve your shop operationally and the customer’s experience
Want to learn more about our company and opportunities?
Check us out! https://smiledirectclub.com
What happens at a SmileShop?
How do we make difference?
SmileDirectClub is one of the fastest growing companies, opening SmileShops across the country! Consumers are able to get a free digital scan of their teeth to see if they qualify for invisible aligners. Team members have the opportunity to develop their careers, grow into different roles, travel to other SmileShops, and earn the option to relocate into new markets as the business continues to expand.
SmileDirectClub was founded on a simple belief: everyone deserves a smile they love. The Company is the first digital brand for straightening your smile, created after the realization that recent trends in 3D printing and telehealth could bring about disruptive change to the invisible aligner market by matching licensed professionals, a quality clear-aligner product, and customers together. By leveraging proprietary, cutting-edge technology, SmileDirectClub, LLC-affiliated dentists are providing greater access of care to consumers, increasing convenience and affordability of orthodontic treatment toward a better smile.
Sep 12, 2019
Overview
We’re SmileDirectClub, and we believe everyone deserves a smile they’ll love. We also believe that you deserve a job you’ll love. Good thing you found us, and we found you. At SmileDirectClub, we’re all about empowering transformation. We want people to become more confident in how they look, how they feel, and how they think. So we’re spreading smiles and positivity all over the country.
It’s no small task. That’s why we’re looking for energetic, passionate, and confident Dental Assistants who can help turn frowns into life-changing grins. Are you up for it?
Responsibilities
How you make our customers SMILE…
Deliver “5-Star” experience for every customer
Be the face of SmileDirectClub, explain our product, and guide customers through timelines and expectations
Engage and form a genuine connection with our customers to keep them excited about their journey to a more confident smile
Use cutting edge technology to create a 3D scan of customer’s teeth for our Licensed Dental Professionals to review
Help our customers select the best payment plan for their budget
Provide our customers with complimentary whitening, and guide them through the “do’s and don’ts”
Work with your teammates to create a positive, high-energy atmosphere
Additional responsibilities as needed to set your SmileShop up for success
Qualifications
How we make you SMILE…
Competitive compensation starting from $18 per hour based upon dental assistant and sales/customer service experience
Potential bonus opportunity based on sales and conversion metrics
30+ hour work weeks
Health, Dental and Vision Insurance
401K Contribution with matching
3 weeks of Paid Time Off to all full-time team members
Aligner and Whitening Benefit
Collaborative work environment and positive culture
Opportunities to grow within a fast-paced, innovative company
It would really make us SMILE if you have…
Dental Assisting Certificate and/or 1+ year of hands on dental experience required
Experience taking impressions or using digital intraoral scanning equipment
Sales and Customer Service experience, preferably in a retail sales setting
Have confidence when presenting our product and accurately addressing a customer’s questions and concerns
Excited and passionate about transforming smiles and making an impact
Fun and positive personality while being professional and eager to succeed
Self-motivated and independent, but also open to learning
Proven success and ability to quickly adapt to new systems and software
Open-minded and optimistic as we continue grow and innovate
Remain curious, and always look for ways to improve your shop operationally and the customer’s experience
Want to learn more about our company and opportunities?
Check us out! https://smiledirectclub.com
What happens at a SmileShop?
How do we make difference?
SmileDirectClub is one of the fastest growing companies, opening SmileShops across the country! Consumers are able to get a free digital scan of their teeth to see if they qualify for invisible aligners. Team members have the opportunity to develop their careers, grow into different roles, travel to other SmileShops, and earn the option to relocate into new markets as the business continues to expand.
SmileDirectClub was founded on a simple belief: everyone deserves a smile they love. The Company is the first digital brand for straightening your smile, created after the realization that recent trends in 3D printing and telehealth could bring about disruptive change to the invisible aligner market by matching licensed professionals, a quality clear-aligner product, and customers together. By leveraging proprietary, cutting-edge technology, SmileDirectClub, LLC-affiliated dentists are providing greater access of care to consumers, increasing convenience and affordability of orthodontic treatment toward a better smile.
JOB SUMMARY:
The Regional Sales Manager, Transit will drive growth and development of new opportunities in Public Transit, Paratransit, Pupil transit, and Rail fleets. The incumbent will be responsible for selling SmartDrive's solution into these markets and meeting a sales quota as assigned by the VP, Global Sales. The incumbent will apply an entrepreneurial spirit, leadership, innovative mind and winning attitude to grow and expand SmartDrive's market share in these vertical markets. The position will report to the Director of Sales, Transit and requires travel throughout North America.
ESSENTIAL RESPONSIBILITIES AND DUTIES:
Identifies, qualifies, develops and closes new opportunities for SmartDrive solution offerings in the targeted markets to meet sales goals and assigned quota.
Develops strategic business plans to sell to targeted accounts, and regularly reviews and revises the plans to achieve established goals. Communicates and updates Director of Sales regarding performance and direction of strategic accounts. Executes strategic business plans and measures performance through key performance indicators (KPIs)
Builds relationships with key decision makers within the strategic accounts.
Ensures a full pipeline of activity is consistently maintained to meet targeted sales goals.
Drives sales processes by delivering quality forecasting and operational performance.
Develops compelling value propositions based on ROI cost/benefit analysis.
Coordinates and qualifies "Pilots" for prospects in partnership with the CSM and SPM Teams.
Executes efficiently through the use of the defined sales process and methodology.
Manages account and contact information through the entire sales lifecycle process using Salesforce.com; ensure that detailed account profiles are maintained, and prepare sales and activity reports as required.
Maintains a high degree of knowledge of company's products and target industries to facilitate sales efforts.
Extensive travel required (75%)
Minimum Qualifications:
Bachelor's Degree or equivalent in business or a related field, or equivalent combination of education and experience.
2+ years Transit or Telematics Software Sales Experience
2+ years CRM experience such as Salesforce.com
Preferred Qualifications and Skills:
Background with Challenger Sales Methodology
Track record of meeting and exceeding sales quota with the greatest sense of urgency.
Track record of exceeding the Bookings and Revenue target through strategic planning and execution.
Understanding of transit fleet and safety operations within bus, paratransit, pupil transit and rail markets.
Understanding of purchasing procedures and requirements of publicly funded entities along with knowledge of key decision makers within the fleet and safety aspects of these markets.
Excellent consultative and competitive sales skills that leverage both strong process and relationship-driven techniques.
Outstanding communication and negotiation skills.
Outstanding customer-focused account management skills.
Strong presentation skills, and credibility with C-level executives.
Proven success in selling high value, long lead-time enterprise solutions software or high value services.
Sep 12, 2019
JOB SUMMARY:
The Regional Sales Manager, Transit will drive growth and development of new opportunities in Public Transit, Paratransit, Pupil transit, and Rail fleets. The incumbent will be responsible for selling SmartDrive's solution into these markets and meeting a sales quota as assigned by the VP, Global Sales. The incumbent will apply an entrepreneurial spirit, leadership, innovative mind and winning attitude to grow and expand SmartDrive's market share in these vertical markets. The position will report to the Director of Sales, Transit and requires travel throughout North America.
ESSENTIAL RESPONSIBILITIES AND DUTIES:
Identifies, qualifies, develops and closes new opportunities for SmartDrive solution offerings in the targeted markets to meet sales goals and assigned quota.
Develops strategic business plans to sell to targeted accounts, and regularly reviews and revises the plans to achieve established goals. Communicates and updates Director of Sales regarding performance and direction of strategic accounts. Executes strategic business plans and measures performance through key performance indicators (KPIs)
Builds relationships with key decision makers within the strategic accounts.
Ensures a full pipeline of activity is consistently maintained to meet targeted sales goals.
Drives sales processes by delivering quality forecasting and operational performance.
Develops compelling value propositions based on ROI cost/benefit analysis.
Coordinates and qualifies "Pilots" for prospects in partnership with the CSM and SPM Teams.
Executes efficiently through the use of the defined sales process and methodology.
Manages account and contact information through the entire sales lifecycle process using Salesforce.com; ensure that detailed account profiles are maintained, and prepare sales and activity reports as required.
Maintains a high degree of knowledge of company's products and target industries to facilitate sales efforts.
Extensive travel required (75%)
Minimum Qualifications:
Bachelor's Degree or equivalent in business or a related field, or equivalent combination of education and experience.
2+ years Transit or Telematics Software Sales Experience
2+ years CRM experience such as Salesforce.com
Preferred Qualifications and Skills:
Background with Challenger Sales Methodology
Track record of meeting and exceeding sales quota with the greatest sense of urgency.
Track record of exceeding the Bookings and Revenue target through strategic planning and execution.
Understanding of transit fleet and safety operations within bus, paratransit, pupil transit and rail markets.
Understanding of purchasing procedures and requirements of publicly funded entities along with knowledge of key decision makers within the fleet and safety aspects of these markets.
Excellent consultative and competitive sales skills that leverage both strong process and relationship-driven techniques.
Outstanding communication and negotiation skills.
Outstanding customer-focused account management skills.
Strong presentation skills, and credibility with C-level executives.
Proven success in selling high value, long lead-time enterprise solutions software or high value services.
Job Information
Under the direction of the Senior Development Manager, the Junior Developer will develop, test, document and maintain core production systems for current and upcoming products. The Junior Developer will gather requirements, build and troubleshoot test cases, and deploy solutions that support both internal employees and external clients. The Junior Developer will be responsible for the success of multiple projects, and will partner with Product and Design teams to build new features and functionality in existing and new solutions. Junior Developers are required to provide clear and concise communication with all forms of client and internal interactions, and will partner with remote development resources to integrate solutions into the ScaleMatrix Data Center environment.
The position is part time initially, so the ideal candidate is a university student with a solid understanding of computer science, experience working with marketing and customer systems, and a passion for creating software solutions.
Responsibilities
Develop, test, document and maintain production systems
Gather requirements, and build test cases for new and existing solutions
Provide support for production systems to internal employees and external clients
Create documentation for complex topics, and provide clarification to non-technical members of the team
Responsible for the success of one or more projects
Collaborate with Technology, Sales and Marketing teams to build new features
Actively contribute to team and company standards
Provide ‘on-site’ support, as needed or required
Responsible for escalating issues that are unable to be resolved
Act as a backup for the Senior Development Manager
Documenting support-related processes and procedures (SOP)
Maintaining Service Level Agreements (SLA) on tickets in the ScalePanel
Accurately documenting and classifying client requests and incidents
Providing courteous and professional communication with clients and internal departments
Qualifications
At least one year of experience working with backend system
A solid grounding in computer science or MIS
Strong experience in software design patterns, data structures, algorithms, distributed systems, security, networking, data modeling, data processing, information retrieval
Experience with PHP, JavaScript, and MVC framework
Strong knowledge of SQL and relational databases
Experience with DevOps, working with IaC (Infrastructure as Code) tooling
Experience with RESTful design and development
Projects using both Waterfall and Agile methodologies
Sep 12, 2019
Job Information
Under the direction of the Senior Development Manager, the Junior Developer will develop, test, document and maintain core production systems for current and upcoming products. The Junior Developer will gather requirements, build and troubleshoot test cases, and deploy solutions that support both internal employees and external clients. The Junior Developer will be responsible for the success of multiple projects, and will partner with Product and Design teams to build new features and functionality in existing and new solutions. Junior Developers are required to provide clear and concise communication with all forms of client and internal interactions, and will partner with remote development resources to integrate solutions into the ScaleMatrix Data Center environment.
The position is part time initially, so the ideal candidate is a university student with a solid understanding of computer science, experience working with marketing and customer systems, and a passion for creating software solutions.
Responsibilities
Develop, test, document and maintain production systems
Gather requirements, and build test cases for new and existing solutions
Provide support for production systems to internal employees and external clients
Create documentation for complex topics, and provide clarification to non-technical members of the team
Responsible for the success of one or more projects
Collaborate with Technology, Sales and Marketing teams to build new features
Actively contribute to team and company standards
Provide ‘on-site’ support, as needed or required
Responsible for escalating issues that are unable to be resolved
Act as a backup for the Senior Development Manager
Documenting support-related processes and procedures (SOP)
Maintaining Service Level Agreements (SLA) on tickets in the ScalePanel
Accurately documenting and classifying client requests and incidents
Providing courteous and professional communication with clients and internal departments
Qualifications
At least one year of experience working with backend system
A solid grounding in computer science or MIS
Strong experience in software design patterns, data structures, algorithms, distributed systems, security, networking, data modeling, data processing, information retrieval
Experience with PHP, JavaScript, and MVC framework
Strong knowledge of SQL and relational databases
Experience with DevOps, working with IaC (Infrastructure as Code) tooling
Experience with RESTful design and development
Projects using both Waterfall and Agile methodologies
Sales Professionals who have experience with the former are also encouraged to apply with:
2 years of B2B sales experience, preferably selling Security, Web or SaaS solutions and products
Experience selling to decision-makers at small and medium-sized companies (Owners, C-Level Executives)
Proven ability to generate sales activity through networking and marketing
Drop us a line at careers@port80software.com with details on your background, and we'll go from there.
Sep 12, 2019
Sales Professionals who have experience with the former are also encouraged to apply with:
2 years of B2B sales experience, preferably selling Security, Web or SaaS solutions and products
Experience selling to decision-makers at small and medium-sized companies (Owners, C-Level Executives)
Proven ability to generate sales activity through networking and marketing
Drop us a line at careers@port80software.com with details on your background, and we'll go from there.
PAR Technology is seeking a newly created role of Sales Operations Manager to support our exponentially growing SaaS software business in Rancho Bernardo, CA. The Sales Operations Manager is responsible for the overall productivity and effectiveness of the SaaS sales organization. Reporting to the Sr. VP of Sales and Marketing, you will work closely with internal and external stakeholders to ensure the appropriate objectives and priorities are enabled within the sales organization supported.
JOB RESPONSIBILITIES
Sales and Marketing Analytics & Reporting
Analyze commercial and sales data to expose leading and lagging performance indicators.
Provide thoughtful insights into the "what and why" behind the data and make recommendations on how to improve commercial programs (promotions, loyalty, onboarding, etc.).
Create and publish useful periodic (weekly, quarterly) sales reports.
Assist management in defining the appropriate KPIs.
Use business intelligence software tools (Power BI, advanced Excel) to analyze data and create graphical representations of trends and forecasts.
Manage the sales territory mapping and optimization process to maximize sales growth and field efficiency.
Coordinates training delivery to sales, sales management, and sales support personnel in the sales organization supported.
CRM and Data Administration
Own the sales and marketing process-mapping efforts to drive system level improvements and new functionality.
Implement all approved configurations/customizations to standard and custom objects, layouts, field, workflows, applications, etc.
Ensure data integrity across objects (accounts, opportunities, sales orders, etc.).
Constantly look for ways to acquire, load and manipulate useful sales, marketing and clinical data into MS Dynamics from disparate systems (ERP, CRM, HubSpot, etc.) and manually maintained spreadsheets to drive system value.
Spearhead system integration projects that link other functional systems to MSCRM to improve field sales visibility.
Create and maintain the functional roadmap based on field-submitted and management-driven requirements and implement and publish a calendar for enhancement roll-outs.
Create meaningful reports and dashboards that expose good behaviors and performance gaps throughout the selling process.
Provide recurring training the sales force on general sales operations processes and procedures, and MSCRM use and functionality.
Sales Compensation and Performance Administration
Accurately track, compile, calculate and present for approval, the monthly and quarterly sales compensation payouts for multiple field sales roles.
Own delivery of the monthly/quarterly sales compensation accrual to Accounting
Create and publish timely and useful sales compensation reports to keep the sales organization abreast of individual, team and organization-wide performance.
Create and publish individual sales team compensation statements.
Work closely with sales management, finance and marketing to develop and administer periodic sales contests.
Create, modify, interpret and enforce sales policies and rules of engagement to maximize field productivity and minimize confusion.
Partner with SVP to hold sales leadership team accountable to forecasts and organizational processes
Be a gatekeeper to the frontline - throttling efforts when the organization is asking too much/may be asking or something that could negatively affect the frontline's ability to focus/perform
Lead the implementation of sales tools for the sales force, specifically around quoting/ordering/parts/pricing. Be the focal point of order and other data integrity.
Assist in the contracting process for large, complex customer agreements.
Other duties as assigned
KNOWLEDGE AND SKILLS
Required
Deep understanding of technology and tools as it relates to the sales and marketing function (CRM, Data, Excel, etc) and understanding of master data management concepts.
3-5 years relevant experience in a SaaS/Software type environment
Proven leadership skills and ability to forecast sales projections
High integrity, positive attitude, very motivated and dependable, willing to learn and implement new skills
Ability to travel for specific events, (10%)
Preferred/Ideal
BS/BA in technology or business field
Experience working in Dynamics CRM, Power BI, HubSpot, or other relevant toolsets (SFDC, Marketo, etc)
Experience in the hospitality or restaurant industry
Working knowledge of public company requirements (revenue recognition, SOX, etc)
PAR Technology Corporation is the parent company for three wholly owned business units providing systems and services for both government and hospitality sectors. PAR's largest business unit, Restaurant & Retail Systems (PARTech, Inc.), is the world's leader in technology products and service integration solutions for the quick service restaurant industry. With revenues of approximately $150M, this unit serves many of the largest restaurant companies in the United States and around the world.
EjFiKkuNK6
Sep 12, 2019
PAR Technology is seeking a newly created role of Sales Operations Manager to support our exponentially growing SaaS software business in Rancho Bernardo, CA. The Sales Operations Manager is responsible for the overall productivity and effectiveness of the SaaS sales organization. Reporting to the Sr. VP of Sales and Marketing, you will work closely with internal and external stakeholders to ensure the appropriate objectives and priorities are enabled within the sales organization supported.
JOB RESPONSIBILITIES
Sales and Marketing Analytics & Reporting
Analyze commercial and sales data to expose leading and lagging performance indicators.
Provide thoughtful insights into the "what and why" behind the data and make recommendations on how to improve commercial programs (promotions, loyalty, onboarding, etc.).
Create and publish useful periodic (weekly, quarterly) sales reports.
Assist management in defining the appropriate KPIs.
Use business intelligence software tools (Power BI, advanced Excel) to analyze data and create graphical representations of trends and forecasts.
Manage the sales territory mapping and optimization process to maximize sales growth and field efficiency.
Coordinates training delivery to sales, sales management, and sales support personnel in the sales organization supported.
CRM and Data Administration
Own the sales and marketing process-mapping efforts to drive system level improvements and new functionality.
Implement all approved configurations/customizations to standard and custom objects, layouts, field, workflows, applications, etc.
Ensure data integrity across objects (accounts, opportunities, sales orders, etc.).
Constantly look for ways to acquire, load and manipulate useful sales, marketing and clinical data into MS Dynamics from disparate systems (ERP, CRM, HubSpot, etc.) and manually maintained spreadsheets to drive system value.
Spearhead system integration projects that link other functional systems to MSCRM to improve field sales visibility.
Create and maintain the functional roadmap based on field-submitted and management-driven requirements and implement and publish a calendar for enhancement roll-outs.
Create meaningful reports and dashboards that expose good behaviors and performance gaps throughout the selling process.
Provide recurring training the sales force on general sales operations processes and procedures, and MSCRM use and functionality.
Sales Compensation and Performance Administration
Accurately track, compile, calculate and present for approval, the monthly and quarterly sales compensation payouts for multiple field sales roles.
Own delivery of the monthly/quarterly sales compensation accrual to Accounting
Create and publish timely and useful sales compensation reports to keep the sales organization abreast of individual, team and organization-wide performance.
Create and publish individual sales team compensation statements.
Work closely with sales management, finance and marketing to develop and administer periodic sales contests.
Create, modify, interpret and enforce sales policies and rules of engagement to maximize field productivity and minimize confusion.
Partner with SVP to hold sales leadership team accountable to forecasts and organizational processes
Be a gatekeeper to the frontline - throttling efforts when the organization is asking too much/may be asking or something that could negatively affect the frontline's ability to focus/perform
Lead the implementation of sales tools for the sales force, specifically around quoting/ordering/parts/pricing. Be the focal point of order and other data integrity.
Assist in the contracting process for large, complex customer agreements.
Other duties as assigned
KNOWLEDGE AND SKILLS
Required
Deep understanding of technology and tools as it relates to the sales and marketing function (CRM, Data, Excel, etc) and understanding of master data management concepts.
3-5 years relevant experience in a SaaS/Software type environment
Proven leadership skills and ability to forecast sales projections
High integrity, positive attitude, very motivated and dependable, willing to learn and implement new skills
Ability to travel for specific events, (10%)
Preferred/Ideal
BS/BA in technology or business field
Experience working in Dynamics CRM, Power BI, HubSpot, or other relevant toolsets (SFDC, Marketo, etc)
Experience in the hospitality or restaurant industry
Working knowledge of public company requirements (revenue recognition, SOX, etc)
PAR Technology Corporation is the parent company for three wholly owned business units providing systems and services for both government and hospitality sectors. PAR's largest business unit, Restaurant & Retail Systems (PARTech, Inc.), is the world's leader in technology products and service integration solutions for the quick service restaurant industry. With revenues of approximately $150M, this unit serves many of the largest restaurant companies in the United States and around the world.
EjFiKkuNK6
**Remote role can be anywhere in the Western Region
The Director of Field Marketing will lead a dynamic team and execute strategic programs in the Western US to support a $160M run rate business. You will develop an impactful marketing plan in concert with the VP of Sales and Regional Directors of enterprise accounts.
This role, reporting to the Senior Director of LEWPS (LATAM Americas, East, West, Public Sector), will generate awareness and create demand using a variety of marketing campaigns, vehicles and tactics including account-targeted programs, with the primary objective of generating pipeline and accelerating the sales cycle.
The ideal candidate is a passionate, data-driven marketer that uses insights and a deep understanding of the regional marketing to align with the business. He or she is a team player collaborating with the Directors of East, Public Sector and LATAM Marketing as well as Commercial and Partner Marketing teams. Candidate is a player coach with strong leadership skills, who can grow and mentor our team.
This role will:
Drive an effective, integrated marketing plan that supports bookings and pipeline goals, aligned to the AVP’s quarterly objectives.
Lead a growing team of enterprise field marketers in PNW, Norcal, Socal and SW regions.
Set performance goals, analyze success metrics and report results with complete transparency in order for continual improvement.
Create and execute account-based marketing strategies within designed framework aligning to sales needs and goals.
Drive behavior to consistently achieve marketing targets and objectives
Act as liaison between corporate marketing and the field; be the face of marketing to the field sales teams, and conversely communicate needs of the field back to corporate marketing.
Establish and proactively manage regional budget, being vigilant in tracking; and effective in spend.
Build and maintain relationships with all local sales teams, channel partners, and technology alliance partners.
Develop deep understanding of target audience, including pain points, spending profiles, key projects and initiatives, and competing solutions, in each region
Align and customize global campaigns to fit regional needs.
Requirements
Minimum 10+ years of experience in event or field marketing for an enterprise software company
Managed and mentored direct reports.
Proven track record of working with sales leaders to build and deliver results.
Proficient with salesforce.com in gathering analytics and understanding data and insights.
Comfortable with travel in region
Able to work in a fast-paced, highly matrix organization
Comfortable in an environment where change is a constant
Clear, thoughtful communicator (verbal and written)
Creative thinker and program builder with a can-do positive attitude
Experience in social media and developing integrated programs
Sep 12, 2019
**Remote role can be anywhere in the Western Region
The Director of Field Marketing will lead a dynamic team and execute strategic programs in the Western US to support a $160M run rate business. You will develop an impactful marketing plan in concert with the VP of Sales and Regional Directors of enterprise accounts.
This role, reporting to the Senior Director of LEWPS (LATAM Americas, East, West, Public Sector), will generate awareness and create demand using a variety of marketing campaigns, vehicles and tactics including account-targeted programs, with the primary objective of generating pipeline and accelerating the sales cycle.
The ideal candidate is a passionate, data-driven marketer that uses insights and a deep understanding of the regional marketing to align with the business. He or she is a team player collaborating with the Directors of East, Public Sector and LATAM Marketing as well as Commercial and Partner Marketing teams. Candidate is a player coach with strong leadership skills, who can grow and mentor our team.
This role will:
Drive an effective, integrated marketing plan that supports bookings and pipeline goals, aligned to the AVP’s quarterly objectives.
Lead a growing team of enterprise field marketers in PNW, Norcal, Socal and SW regions.
Set performance goals, analyze success metrics and report results with complete transparency in order for continual improvement.
Create and execute account-based marketing strategies within designed framework aligning to sales needs and goals.
Drive behavior to consistently achieve marketing targets and objectives
Act as liaison between corporate marketing and the field; be the face of marketing to the field sales teams, and conversely communicate needs of the field back to corporate marketing.
Establish and proactively manage regional budget, being vigilant in tracking; and effective in spend.
Build and maintain relationships with all local sales teams, channel partners, and technology alliance partners.
Develop deep understanding of target audience, including pain points, spending profiles, key projects and initiatives, and competing solutions, in each region
Align and customize global campaigns to fit regional needs.
Requirements
Minimum 10+ years of experience in event or field marketing for an enterprise software company
Managed and mentored direct reports.
Proven track record of working with sales leaders to build and deliver results.
Proficient with salesforce.com in gathering analytics and understanding data and insights.
Comfortable with travel in region
Able to work in a fast-paced, highly matrix organization
Comfortable in an environment where change is a constant
Clear, thoughtful communicator (verbal and written)
Creative thinker and program builder with a can-do positive attitude
Experience in social media and developing integrated programs
As a Finance Manager, you're one of the most important team members at Norm Reeves Toyota San Diego. You're responsible for creating a super Norm Reeves Toyota San Diego experience for our guests by using your unwavering ethics, previous experience as a Special Finance Manager and existing relationship with Prime/Mid-Prime/Sub-Prime lenders.
Your work will ensure guests are our primary focus and leave 100% satisfied with their Norm Reeves Toyota experience. This role is a great way for a competitive person with exceptional follow through skills to launch your career with us!
What You'll Do:
Sell all of the tangible/in-tangle back-end products using a menu (Service Contracts, GAP, Paint/Fabric Sealants)
Manage Contracts in Transit on a daily basis
Use your prior experience with credit challenged sub-prime auto loan lending and complete understanding of sub-prime automotive business
Demonstrate resilience to work with lenders that specialize in poor credit profiles and sub-prime lending.
Pay attention to detail and collect all stipulations that go with a subprime credit file
Take a transaction from A-Z, from the inception of the initial lead inquiry to delivery of the vehicle and funding of the loan.
Model patience and work with credit challenged clientele
What You'll Need:
A valid driver's license and acceptable driving record.
MINIMUM of 2 YEARS in sub-prime lending in a special finance manager role
Ability to effectively rehash deals with Prime/Mid-prime/Sub-prime lenders
Ability to average OVER $1,200 PVR!
Proficiency in the following software: MS Excel, MS Word, MS Outlook
Excellent organizational and follow up skillsLeadership skills in team-based and independent settings.
What We Offer:
Free training opportunities
Advancement opportunities
Tuition Reimbursement - Up to $2,000 reimbursement within 12-month period
401k with Matching Contribution – 25% match on up to $4,000 contribution per year
Paid Time Off and Holidays
1st year is up to 6 PTO days
2nd to 4th year is 11 PTO days
5+ years is 16 PTO days
6 Holidays per year
Medical (PPO), Dental (PPO & HMO) and complimentary Group Life Insurance
Employee Referral Bonus Program
Company Partner Discounts
Section 125 Cafeteria Plan & Flexible Spending Account (allows employees to pay for certain qualified expenses on a pre-tax basis)
Generous Company Partner Discounts on sales, service and parts at our many locations
fhrtMRujMG
Sep 12, 2019
As a Finance Manager, you're one of the most important team members at Norm Reeves Toyota San Diego. You're responsible for creating a super Norm Reeves Toyota San Diego experience for our guests by using your unwavering ethics, previous experience as a Special Finance Manager and existing relationship with Prime/Mid-Prime/Sub-Prime lenders.
Your work will ensure guests are our primary focus and leave 100% satisfied with their Norm Reeves Toyota experience. This role is a great way for a competitive person with exceptional follow through skills to launch your career with us!
What You'll Do:
Sell all of the tangible/in-tangle back-end products using a menu (Service Contracts, GAP, Paint/Fabric Sealants)
Manage Contracts in Transit on a daily basis
Use your prior experience with credit challenged sub-prime auto loan lending and complete understanding of sub-prime automotive business
Demonstrate resilience to work with lenders that specialize in poor credit profiles and sub-prime lending.
Pay attention to detail and collect all stipulations that go with a subprime credit file
Take a transaction from A-Z, from the inception of the initial lead inquiry to delivery of the vehicle and funding of the loan.
Model patience and work with credit challenged clientele
What You'll Need:
A valid driver's license and acceptable driving record.
MINIMUM of 2 YEARS in sub-prime lending in a special finance manager role
Ability to effectively rehash deals with Prime/Mid-prime/Sub-prime lenders
Ability to average OVER $1,200 PVR!
Proficiency in the following software: MS Excel, MS Word, MS Outlook
Excellent organizational and follow up skillsLeadership skills in team-based and independent settings.
What We Offer:
Free training opportunities
Advancement opportunities
Tuition Reimbursement - Up to $2,000 reimbursement within 12-month period
401k with Matching Contribution – 25% match on up to $4,000 contribution per year
Paid Time Off and Holidays
1st year is up to 6 PTO days
2nd to 4th year is 11 PTO days
5+ years is 16 PTO days
6 Holidays per year
Medical (PPO), Dental (PPO & HMO) and complimentary Group Life Insurance
Employee Referral Bonus Program
Company Partner Discounts
Section 125 Cafeteria Plan & Flexible Spending Account (allows employees to pay for certain qualified expenses on a pre-tax basis)
Generous Company Partner Discounts on sales, service and parts at our many locations
fhrtMRujMG
Memjet has grown to become the global leader in color printing technologies that provide remarkable simplicity, speed and profitability.
We are seeking a dynamic Marketing/Creative Traffic Coordinator to join our team. This position will report to the Director of Global Marketing Communications and is located in San Diego.
Responsibilities
Supports the Marketing team on upcoming brand & program-specific consumer initiatives, including traffic/production/creative asset delivery, ensuring creation and completion of the marketing services production schedule for all projects.
Oversee and manage a seamless execution of the marketing plans, with the Customer Acquisition and Creative & Marketing services teams.
Works with Global Director Marketing Communications to prioritize the department’s marketing plan execution, and solely tracks and maintains schedules and progress of projects for the marketing department, utilizing Wedia/Smartsheets/SharePoint as a tool, ensuring priorities and deadlines are aligned with strategic objectives.
Supports work with Marketing team to monitor and assess marketing campaigns and facilitates updates to websites and other customer communications.
Communicates project status via formal and informal reporting processes, and exercises sound judgement on escalations or accurate status reporting.
Conducts daily communication with the creative team, strategy and planning, and operations management teams at OEMs on specific projects; guiding the in-take process into the department with the project manager, and ensuring the most efficient ways of working.
Administrative duties as assigned, will include budget management and invoicing, creative production with external vendors, and marketing services team support.
Assists with marketing projects as needed.
Ensure campaigns are fully executed and results are reported. Success depends on the ability to interface with operational teams to coordinate timely updates to websites and other guest-facing communications as well as serve as a communications hub for operational needs.
Performs other duties as assigned.
Qualifications
Bachelor’s degree in related field
At least 2 years related experience
Knowledge, Skills & Abilities
Proactive individual with strong written and verbal communication ability
Collaborative, high energy with excellent problem-solving skills and willingness to learn
Exceptional attention to detail and commitment to providing high quality work
Technical Skills: Microsoft Office Suite, knowledgeable of task management tools and software
Memjet is the global leader in color printing technologies that provide remarkable speeds and affordability. The company supplies technologies and components to OEM partners across the printing industry.
Who are “Memjet people”? They’re people who like to get things done. They’re fast movers, effective and successful. They’re intelligent, engaged and haven’t given in or given up. They do not run from change – they foster it when it’s the right thing for the organization.
Memjet has global reach and presence. Our Corporate Office is in San Diego, CA, with offices in Boise ID, Australia, Ireland and Singapore.
This is an excellent opportunity to join a global technology with growth potential. Please see our website for more details on the company, including videos of our technology in action www.memjet.com.
Sep 12, 2019
Memjet has grown to become the global leader in color printing technologies that provide remarkable simplicity, speed and profitability.
We are seeking a dynamic Marketing/Creative Traffic Coordinator to join our team. This position will report to the Director of Global Marketing Communications and is located in San Diego.
Responsibilities
Supports the Marketing team on upcoming brand & program-specific consumer initiatives, including traffic/production/creative asset delivery, ensuring creation and completion of the marketing services production schedule for all projects.
Oversee and manage a seamless execution of the marketing plans, with the Customer Acquisition and Creative & Marketing services teams.
Works with Global Director Marketing Communications to prioritize the department’s marketing plan execution, and solely tracks and maintains schedules and progress of projects for the marketing department, utilizing Wedia/Smartsheets/SharePoint as a tool, ensuring priorities and deadlines are aligned with strategic objectives.
Supports work with Marketing team to monitor and assess marketing campaigns and facilitates updates to websites and other customer communications.
Communicates project status via formal and informal reporting processes, and exercises sound judgement on escalations or accurate status reporting.
Conducts daily communication with the creative team, strategy and planning, and operations management teams at OEMs on specific projects; guiding the in-take process into the department with the project manager, and ensuring the most efficient ways of working.
Administrative duties as assigned, will include budget management and invoicing, creative production with external vendors, and marketing services team support.
Assists with marketing projects as needed.
Ensure campaigns are fully executed and results are reported. Success depends on the ability to interface with operational teams to coordinate timely updates to websites and other guest-facing communications as well as serve as a communications hub for operational needs.
Performs other duties as assigned.
Qualifications
Bachelor’s degree in related field
At least 2 years related experience
Knowledge, Skills & Abilities
Proactive individual with strong written and verbal communication ability
Collaborative, high energy with excellent problem-solving skills and willingness to learn
Exceptional attention to detail and commitment to providing high quality work
Technical Skills: Microsoft Office Suite, knowledgeable of task management tools and software
Memjet is the global leader in color printing technologies that provide remarkable speeds and affordability. The company supplies technologies and components to OEM partners across the printing industry.
Who are “Memjet people”? They’re people who like to get things done. They’re fast movers, effective and successful. They’re intelligent, engaged and haven’t given in or given up. They do not run from change – they foster it when it’s the right thing for the organization.
Memjet has global reach and presence. Our Corporate Office is in San Diego, CA, with offices in Boise ID, Australia, Ireland and Singapore.
This is an excellent opportunity to join a global technology with growth potential. Please see our website for more details on the company, including videos of our technology in action www.memjet.com.
About Us
INTEGRITY + TRANSPARENCY + INFLUENTIAL + HARMONY = TEAM.
Measurabl is fast-paced growth stage startup that provides precision software to help the real estate industry collect, report, and act upon non-financial data as it relates to their sustainability. As we celebrate 5 years in business, we are heavily expanding our San Diego team and looking for motivated people to join us!
Sales Development Representative
Our clients are real-estate owners and property managers who are responsible for sustainability management and have the need for transparent data reporting and excellent client service. We are looking for motivated individuals who have the desire to work as part of a close knit sales team and learn the world of SaaS as you grow a global book of business.
Responsibilities
Make approximately 20 calls a day to targeted enterprise clientele
Qualify perspectives and provide introductions to the Account Executives
Time, Task and Opportunity management using HubSpot CRM.
Consistently meets quotas.
Ability to grow into an Account Executive who closes deals
Desired Skills and Experience
Inside sales experience or the desire to learn quickly.
Competitive and driven personality.
CRM proficient.
Polished speaker.
Tech-savvy.
Multilingual is a plus!
Benefits
This is a full-time, inside sales position at our office in San Diego, CA
Base + Commission.
Full benefits package includes 401(k), paid holidays, flexible work for home abilities and unlimited PTO as well as tons of other perks!!
Sep 12, 2019
About Us
INTEGRITY + TRANSPARENCY + INFLUENTIAL + HARMONY = TEAM.
Measurabl is fast-paced growth stage startup that provides precision software to help the real estate industry collect, report, and act upon non-financial data as it relates to their sustainability. As we celebrate 5 years in business, we are heavily expanding our San Diego team and looking for motivated people to join us!
Sales Development Representative
Our clients are real-estate owners and property managers who are responsible for sustainability management and have the need for transparent data reporting and excellent client service. We are looking for motivated individuals who have the desire to work as part of a close knit sales team and learn the world of SaaS as you grow a global book of business.
Responsibilities
Make approximately 20 calls a day to targeted enterprise clientele
Qualify perspectives and provide introductions to the Account Executives
Time, Task and Opportunity management using HubSpot CRM.
Consistently meets quotas.
Ability to grow into an Account Executive who closes deals
Desired Skills and Experience
Inside sales experience or the desire to learn quickly.
Competitive and driven personality.
CRM proficient.
Polished speaker.
Tech-savvy.
Multilingual is a plus!
Benefits
This is a full-time, inside sales position at our office in San Diego, CA
Base + Commission.
Full benefits package includes 401(k), paid holidays, flexible work for home abilities and unlimited PTO as well as tons of other perks!!
LeaseLabs is currently hiring a full-time Senior Marketing Manager.
www.LeaseLabs.com
LeaseLabs is a multifamily innovation powerhouse. Driven by more than 100 creators, designers, and thinkers, our Full Stack Marketing agency was founded in 2008 for the sole purpose of providing strategic marketing, creative, and technology services within the multifamily vertical.
We’re rapidly expanding our footprint across America which was why we scored our fourth spot on the 2017 Inc. 5000’s list of the Fastest-Growing Private Companies in America. We were also featured in the Silicon Valley Review in a feature piece as one of the Top Ten Fastest Growing Marketing & Advertising Companies of 2017!
We’re looking for top talent to join our LeaseLabs Team and contribute to the marketing/advertising needs of our diverse clients in an engaging, professional, fun and fast-paced environment!
The Senior Marketing Manager position is responsible for the end-to-end marketing strategy and execution to accelerate company growth. Senior Marketing Manager will lead, train, and mentor the internal Marketing team, as well as become a spokesperson of the LeaseLabs brand.
The Senior Marketing Manager position reports to the President.
Major Goals and Responsibilities:
Lead marketing initiatives across the company including multi-channel lead generation, go-to-market strategies for new product launches, brand refreshes, brand reputation management, and internal communications
Partner closely with Sales to drive revenue, meet monthly goals, and identify new pipeline expansion opportunities
Partner with Business Development team to manage new business proposals and presentations
Partner with product teams to identify enhancements and features that will drive incremental value for customers
Develop product-specific content to educate both internal teams and clients on multifamily marketing trends and best-practices
Maintain a strong understanding of multifamily and marketing industry trends, the competitive landscape and customer behaviors
Create best-practice processes for lead generation, with a clear focus on tracking, measuring and communicating performance
Articulate the projected and actual ROI of marketing activities
Build, maintain and optimize digital campaigns and capabilities extending across SEO, SEM & other digital channels
Continually push LeaseLabs positioning, messaging and branding to effectively tell our story across industry verticals
Oversee execution of all trade shows and events
Forecast annual business development and marketing budget
Analyze individual marketing team member performance to continually meet and exceed quarterly OKR objectives
Behavioral Traits, Attitudes and Skills Required:
Strong interpersonal skills including mentoring, coaching, collaborating, and team building
Strong analytical, planning, and organizational skills with an ability to manage competing demands
Excellent oral and written communications skills
Creative approach to problem-solving with the ability to focus on details while maintaining a strategic view
Flexibility to adapt to an ever-changing environment
Prerequisites:
Associate or Bachelor’s degree in Marketing, or related area
At least 5+ years of relevant professional experience in Marketing
Demonstrated experience managing direct reports
Demonstrated experience managing projects from conception to completion
Ability to work effectively in a team environment, across the organization, as well as work independently
Proven ability to meet goals in dynamic, fast changing environment
Flexible and able to work fast under tight deadlines with demanding quality requirements
Prior experience with Hubspot, Salesforce
Experience building complex marketing programs and reporting on the results
Experience with digital and direct response marketing
Ability to travel 25-30%
Compensation:
Salary: DOE
Benefits: Medical, Dental, Vision, Life, 401(k), FSA
Paid Time Off: Three weeks
11 Paid Holidays
Annual Bonus Plan
Other Perks:
Company Events (including Wine Wednesdays, Fit Challenges, & Volunteer Events)
Fido Fridays - we love our furry friends!
Work From Home Fridays
Educational Reimbursement Program
Excellent office location and casual environment
Advancement opportunities as company grows and expands markets
Sep 12, 2019
LeaseLabs is currently hiring a full-time Senior Marketing Manager.
www.LeaseLabs.com
LeaseLabs is a multifamily innovation powerhouse. Driven by more than 100 creators, designers, and thinkers, our Full Stack Marketing agency was founded in 2008 for the sole purpose of providing strategic marketing, creative, and technology services within the multifamily vertical.
We’re rapidly expanding our footprint across America which was why we scored our fourth spot on the 2017 Inc. 5000’s list of the Fastest-Growing Private Companies in America. We were also featured in the Silicon Valley Review in a feature piece as one of the Top Ten Fastest Growing Marketing & Advertising Companies of 2017!
We’re looking for top talent to join our LeaseLabs Team and contribute to the marketing/advertising needs of our diverse clients in an engaging, professional, fun and fast-paced environment!
The Senior Marketing Manager position is responsible for the end-to-end marketing strategy and execution to accelerate company growth. Senior Marketing Manager will lead, train, and mentor the internal Marketing team, as well as become a spokesperson of the LeaseLabs brand.
The Senior Marketing Manager position reports to the President.
Major Goals and Responsibilities:
Lead marketing initiatives across the company including multi-channel lead generation, go-to-market strategies for new product launches, brand refreshes, brand reputation management, and internal communications
Partner closely with Sales to drive revenue, meet monthly goals, and identify new pipeline expansion opportunities
Partner with Business Development team to manage new business proposals and presentations
Partner with product teams to identify enhancements and features that will drive incremental value for customers
Develop product-specific content to educate both internal teams and clients on multifamily marketing trends and best-practices
Maintain a strong understanding of multifamily and marketing industry trends, the competitive landscape and customer behaviors
Create best-practice processes for lead generation, with a clear focus on tracking, measuring and communicating performance
Articulate the projected and actual ROI of marketing activities
Build, maintain and optimize digital campaigns and capabilities extending across SEO, SEM & other digital channels
Continually push LeaseLabs positioning, messaging and branding to effectively tell our story across industry verticals
Oversee execution of all trade shows and events
Forecast annual business development and marketing budget
Analyze individual marketing team member performance to continually meet and exceed quarterly OKR objectives
Behavioral Traits, Attitudes and Skills Required:
Strong interpersonal skills including mentoring, coaching, collaborating, and team building
Strong analytical, planning, and organizational skills with an ability to manage competing demands
Excellent oral and written communications skills
Creative approach to problem-solving with the ability to focus on details while maintaining a strategic view
Flexibility to adapt to an ever-changing environment
Prerequisites:
Associate or Bachelor’s degree in Marketing, or related area
At least 5+ years of relevant professional experience in Marketing
Demonstrated experience managing direct reports
Demonstrated experience managing projects from conception to completion
Ability to work effectively in a team environment, across the organization, as well as work independently
Proven ability to meet goals in dynamic, fast changing environment
Flexible and able to work fast under tight deadlines with demanding quality requirements
Prior experience with Hubspot, Salesforce
Experience building complex marketing programs and reporting on the results
Experience with digital and direct response marketing
Ability to travel 25-30%
Compensation:
Salary: DOE
Benefits: Medical, Dental, Vision, Life, 401(k), FSA
Paid Time Off: Three weeks
11 Paid Holidays
Annual Bonus Plan
Other Perks:
Company Events (including Wine Wednesdays, Fit Challenges, & Volunteer Events)
Fido Fridays - we love our furry friends!
Work From Home Fridays
Educational Reimbursement Program
Excellent office location and casual environment
Advancement opportunities as company grows and expands markets
Overview
The Knowledge Engineering (KE) team at Intuit builds foundational capabilities that developers across Intuit will use for building and running Intuit’s flagship applications in a cloud native, highly scalable and secure manner. Ease of use, high scale and reliability are some of the key attributes of the platform that this organization is responsible for.
We are on a journey to provide a technology platform that will truly revolutionize how quickly it is to build human expertise into software. As a product manager in this group, you will have the opportunity to solve business critical problems via leading edge products and lead innovation within Intuit.
We are looking for a candidate who has extensive product management experience building platforms at scale and deep technical understanding of those platforms - balanced with customer empathy, strong execution capability, and a track record of building strong business partnerships and delivering impactful business results.
As a Principal Technical Product Manager for the KE Authoring Platform Development Team in the Technology Futures Group, you will be responsible for enabling our developers to deliver reimagined and new experiences in all our products. You will have significant strategic impact and influence in delivering this new platform, while collaborating closely with engineering leaders to bring delightful experiences to Intuit’s Developers.
Responsibilities
Define and lead the vision and strategy for the Knowledge Engineering authoring platform, provide product thought leadership in identifying critical customer requirements, understanding business goals, defining product end state and roadmaps.
As a product owner, working with development teams and dependent teams, driving execution towards product goals.
Effectively managing dependencies, priorities and plans across different groups at Intuit towards consistent product delivery aligned towards common goals.
Take a data driven approach in defining success metrics, prioritizing requirements, and communicating plans, progress and success.
Demonstrate customer obsession by being the champion for the user experience, deep customer empathy by leading voice of the customer sessions.
Evangelize and create broad awareness around the Knowledge Engineering Platform with technical talks at both internal and external forums and customer events and by building POCs that exhibit new functionality of the platform.
Be part of the extended CTO Dev product management team to contribute in cross CTO Dev initiatives
Qualifications
Leadership and subject matter expertise in Product Management, ideally with 10+ years building world-class SaaS-based platforms, App extension frameworks and API-based software platforms/products
Expertise in developer platforms and portals required; financial technology experience a plus
Excellent understanding of popular UI frameworks like ReactJS, and web technologies like HTML5, Javascript, CSS3 etc.
Proven track record of designing and building out systems in an experiment-driven, data-informed environment that enables the co-creation of value by ultimately serving end customers
Exceptional PMO partnership skills together planning, setting and managing to reasonable timelines while delivering projects that align with the business strategy
Track record of showcasing large-scale product delivery, leadership and passion that inspires greatness
Can partner across organizational boundaries to deliver business results in a product ecosystem environment while communicating, collaborating, influencing and negotiating effectively though boundary-less leadership, knowing when and how to work with product engineering, sales, marketing, and others
Excellent analytical and quantitative abilities; proficiency in product analytics, testing methodologies and data-backed decision processes; ability to ideate and innovate; can evangelize product vision utilizing customer research and data analysis
Bachelor’s degree in Computer Science
Good understanding of machine learning, AI,data analytics, rule-based systems, CUI, natural language processing.
Sep 12, 2019
Overview
The Knowledge Engineering (KE) team at Intuit builds foundational capabilities that developers across Intuit will use for building and running Intuit’s flagship applications in a cloud native, highly scalable and secure manner. Ease of use, high scale and reliability are some of the key attributes of the platform that this organization is responsible for.
We are on a journey to provide a technology platform that will truly revolutionize how quickly it is to build human expertise into software. As a product manager in this group, you will have the opportunity to solve business critical problems via leading edge products and lead innovation within Intuit.
We are looking for a candidate who has extensive product management experience building platforms at scale and deep technical understanding of those platforms - balanced with customer empathy, strong execution capability, and a track record of building strong business partnerships and delivering impactful business results.
As a Principal Technical Product Manager for the KE Authoring Platform Development Team in the Technology Futures Group, you will be responsible for enabling our developers to deliver reimagined and new experiences in all our products. You will have significant strategic impact and influence in delivering this new platform, while collaborating closely with engineering leaders to bring delightful experiences to Intuit’s Developers.
Responsibilities
Define and lead the vision and strategy for the Knowledge Engineering authoring platform, provide product thought leadership in identifying critical customer requirements, understanding business goals, defining product end state and roadmaps.
As a product owner, working with development teams and dependent teams, driving execution towards product goals.
Effectively managing dependencies, priorities and plans across different groups at Intuit towards consistent product delivery aligned towards common goals.
Take a data driven approach in defining success metrics, prioritizing requirements, and communicating plans, progress and success.
Demonstrate customer obsession by being the champion for the user experience, deep customer empathy by leading voice of the customer sessions.
Evangelize and create broad awareness around the Knowledge Engineering Platform with technical talks at both internal and external forums and customer events and by building POCs that exhibit new functionality of the platform.
Be part of the extended CTO Dev product management team to contribute in cross CTO Dev initiatives
Qualifications
Leadership and subject matter expertise in Product Management, ideally with 10+ years building world-class SaaS-based platforms, App extension frameworks and API-based software platforms/products
Expertise in developer platforms and portals required; financial technology experience a plus
Excellent understanding of popular UI frameworks like ReactJS, and web technologies like HTML5, Javascript, CSS3 etc.
Proven track record of designing and building out systems in an experiment-driven, data-informed environment that enables the co-creation of value by ultimately serving end customers
Exceptional PMO partnership skills together planning, setting and managing to reasonable timelines while delivering projects that align with the business strategy
Track record of showcasing large-scale product delivery, leadership and passion that inspires greatness
Can partner across organizational boundaries to deliver business results in a product ecosystem environment while communicating, collaborating, influencing and negotiating effectively though boundary-less leadership, knowing when and how to work with product engineering, sales, marketing, and others
Excellent analytical and quantitative abilities; proficiency in product analytics, testing methodologies and data-backed decision processes; ability to ideate and innovate; can evangelize product vision utilizing customer research and data analysis
Bachelor’s degree in Computer Science
Good understanding of machine learning, AI,data analytics, rule-based systems, CUI, natural language processing.
Job Details
Level
Entry
Job Location
San Diego - San Diego, CA
Position Type
Full Time
Essential Duties and Responsibilities:
Provide progressive and meaningful telephonic, written, and face to face outreach and orientation services for each referred member to facilitate Health Home screening.
Meet established goals and deadlines to include addressing identified gaps.
Obtain applicable consent and enrollment forms when necessary.
Schedule appointments with designated clinicians for each contacted member.
Follow-up with each member to remind them of upcoming appointments and confirm completed appointments.
Reschedule appointments if not completed.
Maintain accurate case records and contact notes documenting all efforts within designated time of attempted/ completed service delivery.
Perform other duties as assigned.
Education & Work Experience:
High School Diploma or equivalent required; some college preferred.
Minimum 2 years of customer service and/or sales service.
Computer proficiency and software skills required; CRM experience preferred.
Access to reliable transportation.
Strong organizational and communication skills.
Bilingual preferred.
Skills Required:
Knowledge of community resources within the community to be served
Able to maintain clear professional boundaries with members and coworkers
Working knowledge of social and health issues
Ability to quickly establish trust and build strong relationships
Highly organized and self-motivated to work independently and manage schedules efficiently
Sound judgment and the ability to quickly analyze situations
Ability to establish priorities and meet deadlines
Ability to problem solve in a proactive, creative manner
Ability to work independently within a virtual operating environment and as part of a team
Represent the company with professionalism
Cultural competency- able to work with diverse groups of community members
Multi-lingual capabilities preferred, but not required
Excellent communication skills
Technologically knowledgeable or experienced in note entry systems, smart phones, and laptops
What We Offer:
Competitive salary
Health, dental, and vision insurance
Short-term disability insurance
401K
Paid time off
8 paid holidays
Physical & Other Requirements:
Must reside in or be very familiar with the language and culture of the community served. There will be daily travel to local geographic regions and, depending on the region, it may require frequent walking
The CC will need to pass reference and background checks, submit to a drug test, and have a clean driving record
Sep 12, 2019
Job Details
Level
Entry
Job Location
San Diego - San Diego, CA
Position Type
Full Time
Essential Duties and Responsibilities:
Provide progressive and meaningful telephonic, written, and face to face outreach and orientation services for each referred member to facilitate Health Home screening.
Meet established goals and deadlines to include addressing identified gaps.
Obtain applicable consent and enrollment forms when necessary.
Schedule appointments with designated clinicians for each contacted member.
Follow-up with each member to remind them of upcoming appointments and confirm completed appointments.
Reschedule appointments if not completed.
Maintain accurate case records and contact notes documenting all efforts within designated time of attempted/ completed service delivery.
Perform other duties as assigned.
Education & Work Experience:
High School Diploma or equivalent required; some college preferred.
Minimum 2 years of customer service and/or sales service.
Computer proficiency and software skills required; CRM experience preferred.
Access to reliable transportation.
Strong organizational and communication skills.
Bilingual preferred.
Skills Required:
Knowledge of community resources within the community to be served
Able to maintain clear professional boundaries with members and coworkers
Working knowledge of social and health issues
Ability to quickly establish trust and build strong relationships
Highly organized and self-motivated to work independently and manage schedules efficiently
Sound judgment and the ability to quickly analyze situations
Ability to establish priorities and meet deadlines
Ability to problem solve in a proactive, creative manner
Ability to work independently within a virtual operating environment and as part of a team
Represent the company with professionalism
Cultural competency- able to work with diverse groups of community members
Multi-lingual capabilities preferred, but not required
Excellent communication skills
Technologically knowledgeable or experienced in note entry systems, smart phones, and laptops
What We Offer:
Competitive salary
Health, dental, and vision insurance
Short-term disability insurance
401K
Paid time off
8 paid holidays
Physical & Other Requirements:
Must reside in or be very familiar with the language and culture of the community served. There will be daily travel to local geographic regions and, depending on the region, it may require frequent walking
The CC will need to pass reference and background checks, submit to a drug test, and have a clean driving record
Current employees and contingent workers click here to apply and search by the Job Posting Title.
iHeartMedia Stations
Job Summary:
Identifies and develops new business opportunities; keeps and grows existing client relationships; offers solutions that help clients achieve their business goals; closes business; meets set sales targets.
We are looking for a dynamic and self-starting performer who wants to do big business in San Diego and beyond!
Responsibilities
• Identifies and solicits new business through prospecting and cold calling; builds and maintains a full pipeline of sales prospects.
• Services and grows relationships in existing client base.
• Identifies client/agency needs and develops persuasive proposals to meet needs and opportunities.
• Delivers creative and effective sales presentations.
• Steers clients based on market, platform and station information.
• Maintains client communication and ensures client satisfaction.
• Monitors competition to continually find new account leads.
• Negotiates rates based on iHeartMedia ’ s budgets.
• Works collaboratively with internal partners to drive revenue.
• Ensures prompt payments.
• Follows all station procedures for preparing orders, resolving billing issues, submitting regular reports regarding sales, pipeline lists, forecasts and competitive analysis.
• Creates effective marketing campaigns in cooperation with iHeartMedia resources.
• Generates revenue and meets/exceeds established sales targets.
Qualifications
• Proficient in Microsoft Office suite and social networking platforms
• Adept at prospecting and using effective consultative selling principles and practices
• Strong client service relationship-building skills
• Ability to plan and organize, set priorities and multi task in a fast-paced environment
• Negotiation and closing proficiency
• Persuasive communication skills: verbal, written and presentation
• Independent; self-motivated; competitive; assertive
• Strong problem-solving and analytical skills
• Understanding of market dynamics including demographics
• Stress tolerance especially with tight deadlines and financial pressures
• Flexibility and creativity
• Professional appearance
• Strong interpersonal skills
Work Experience
• 1-2 years ’ sales experience
• Experience in Media/Advertising Sales with proven success is preferable
• SalesForce experience is a plus
Education
• 4-year college degree, preferably in a related field
Certifications
• None required
Location
San Diego, CA: 9660 Granite Ridge Drive, 92123
Position Type
Regular
The Company is an equal opportunity employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.
Our organization participates in E-Verify. Click here to learn about E-Verify.
Current employees and contingent workers click here to apply and search by the Job Posting Title.
Sep 12, 2019
Current employees and contingent workers click here to apply and search by the Job Posting Title.
iHeartMedia Stations
Job Summary:
Identifies and develops new business opportunities; keeps and grows existing client relationships; offers solutions that help clients achieve their business goals; closes business; meets set sales targets.
We are looking for a dynamic and self-starting performer who wants to do big business in San Diego and beyond!
Responsibilities
• Identifies and solicits new business through prospecting and cold calling; builds and maintains a full pipeline of sales prospects.
• Services and grows relationships in existing client base.
• Identifies client/agency needs and develops persuasive proposals to meet needs and opportunities.
• Delivers creative and effective sales presentations.
• Steers clients based on market, platform and station information.
• Maintains client communication and ensures client satisfaction.
• Monitors competition to continually find new account leads.
• Negotiates rates based on iHeartMedia ’ s budgets.
• Works collaboratively with internal partners to drive revenue.
• Ensures prompt payments.
• Follows all station procedures for preparing orders, resolving billing issues, submitting regular reports regarding sales, pipeline lists, forecasts and competitive analysis.
• Creates effective marketing campaigns in cooperation with iHeartMedia resources.
• Generates revenue and meets/exceeds established sales targets.
Qualifications
• Proficient in Microsoft Office suite and social networking platforms
• Adept at prospecting and using effective consultative selling principles and practices
• Strong client service relationship-building skills
• Ability to plan and organize, set priorities and multi task in a fast-paced environment
• Negotiation and closing proficiency
• Persuasive communication skills: verbal, written and presentation
• Independent; self-motivated; competitive; assertive
• Strong problem-solving and analytical skills
• Understanding of market dynamics including demographics
• Stress tolerance especially with tight deadlines and financial pressures
• Flexibility and creativity
• Professional appearance
• Strong interpersonal skills
Work Experience
• 1-2 years ’ sales experience
• Experience in Media/Advertising Sales with proven success is preferable
• SalesForce experience is a plus
Education
• 4-year college degree, preferably in a related field
Certifications
• None required
Location
San Diego, CA: 9660 Granite Ridge Drive, 92123
Position Type
Regular
The Company is an equal opportunity employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.
Our organization participates in E-Verify. Click here to learn about E-Verify.
Current employees and contingent workers click here to apply and search by the Job Posting Title.
About Events.com
We know it's our awesome humans that make us who we are, which is why we're focused on building a dynamic and exciting working environment you won't find anywhere else. Thanks to visionary leadership, our dedicated team and a game-changing road map, growth potential at Events.com is huge.
This is your chance to be a part of a fast-paced tech company disrupting the events industry. Events.com helps event organizers save time and make more money while giving event goers experiences they'll love.
We offer competitive benefits such as performance recognition, health insurance, company events, snacks, luxury gym membership, swag, exciting urban location in downtown La Jolla, volunteer time off, group workouts, social activities, and more. Outside the office, we support continuing education for our employees in areas that will develop personal and professional interests. Come join the excitement and build something big with us!
Sponsorship Activation Specialist
We are looking for dynamic people to help take our Sales team to the next level! As a member of the Sponsorship Sales Team, you will develop strategic relationships to sell and market all products, services, events and benefits that our partner organizations offer. As part of a collaborative and strategic team, this position will report to the VP of Customer Success and work closely with the sponsorship sales team to ensure the success of the overall sponsorship program and strategy. This candidate will work in partnership with clients across the country to grow local and regional sponsorship sales and will be responsible for the full sales process and facilitating activation where needed.
You are…
Intelligent, driven, competitive and fired up about the event technology industry.
Passionate about technology. You are keen to learn about how things work and are able to explain technical concepts in ways that everyday people can understand.
Ambitious. You are eager to make an impact at Events.com. You thrive in a fast-moving, dynamic, hyper-growth environment and are able to operate fluidly between the broadest strategy levels and the micro-detail to get things right.
A team player. Sponsorship sales collaborates across the Sales team and with basically every team at Events.com. You are able to work with a range of disciplines to execute on your work.
Responsibilities and Duties
Call upon existing sponsors to secure continued and additional sponsorships
Create pipelines and forecasts that meet and exceed revenue / retention goals
Collaborate with other team members to coordinate selling efforts and capitalize on sales opportunities
Deliver top notch customer service
Create and maintain assets calendar
Order and track partner signage and elements progress
Assist in maximizing exposure and value for partners
Manage partner activation
Achieve or exceed assigned individual sales objectives and company sales goals
Attend events and trade/consumer shows
Minimum Requirements
BA or BS Degree or higher
2+ years of experience in an acquisition sales or sponsorship activation role, with a record of revenue quota over-achievement, preferably in a SaaS environment
Excellent application and knowledge of sponsorships and brand activation
Self-motivated, resourceful individual with a strong working knowledge of the digital, mobile and social media spaces and how marketers are utilizing these platforms
Ability to understand and work within a variety of different business models/revenue models
Strong communication and organizational skills
Excellent time management skills
Ability to work well in a highly collaborative environment, including the ability to influence cross?functionally and build strong relationships across the organization
Passion for the sports and entertainment space: you are knowledgeable and curious about the goings-on of new venues, festivals, and happenings in culture
Microsoft Word, Excel, Sales Database and PowerPoint proficient
HubSpot and Salesforce experience preferred
Sep 12, 2019
About Events.com
We know it's our awesome humans that make us who we are, which is why we're focused on building a dynamic and exciting working environment you won't find anywhere else. Thanks to visionary leadership, our dedicated team and a game-changing road map, growth potential at Events.com is huge.
This is your chance to be a part of a fast-paced tech company disrupting the events industry. Events.com helps event organizers save time and make more money while giving event goers experiences they'll love.
We offer competitive benefits such as performance recognition, health insurance, company events, snacks, luxury gym membership, swag, exciting urban location in downtown La Jolla, volunteer time off, group workouts, social activities, and more. Outside the office, we support continuing education for our employees in areas that will develop personal and professional interests. Come join the excitement and build something big with us!
Sponsorship Activation Specialist
We are looking for dynamic people to help take our Sales team to the next level! As a member of the Sponsorship Sales Team, you will develop strategic relationships to sell and market all products, services, events and benefits that our partner organizations offer. As part of a collaborative and strategic team, this position will report to the VP of Customer Success and work closely with the sponsorship sales team to ensure the success of the overall sponsorship program and strategy. This candidate will work in partnership with clients across the country to grow local and regional sponsorship sales and will be responsible for the full sales process and facilitating activation where needed.
You are…
Intelligent, driven, competitive and fired up about the event technology industry.
Passionate about technology. You are keen to learn about how things work and are able to explain technical concepts in ways that everyday people can understand.
Ambitious. You are eager to make an impact at Events.com. You thrive in a fast-moving, dynamic, hyper-growth environment and are able to operate fluidly between the broadest strategy levels and the micro-detail to get things right.
A team player. Sponsorship sales collaborates across the Sales team and with basically every team at Events.com. You are able to work with a range of disciplines to execute on your work.
Responsibilities and Duties
Call upon existing sponsors to secure continued and additional sponsorships
Create pipelines and forecasts that meet and exceed revenue / retention goals
Collaborate with other team members to coordinate selling efforts and capitalize on sales opportunities
Deliver top notch customer service
Create and maintain assets calendar
Order and track partner signage and elements progress
Assist in maximizing exposure and value for partners
Manage partner activation
Achieve or exceed assigned individual sales objectives and company sales goals
Attend events and trade/consumer shows
Minimum Requirements
BA or BS Degree or higher
2+ years of experience in an acquisition sales or sponsorship activation role, with a record of revenue quota over-achievement, preferably in a SaaS environment
Excellent application and knowledge of sponsorships and brand activation
Self-motivated, resourceful individual with a strong working knowledge of the digital, mobile and social media spaces and how marketers are utilizing these platforms
Ability to understand and work within a variety of different business models/revenue models
Strong communication and organizational skills
Excellent time management skills
Ability to work well in a highly collaborative environment, including the ability to influence cross?functionally and build strong relationships across the organization
Passion for the sports and entertainment space: you are knowledgeable and curious about the goings-on of new venues, festivals, and happenings in culture
Microsoft Word, Excel, Sales Database and PowerPoint proficient
HubSpot and Salesforce experience preferred
The Business Technical Support Agent role is vital to ensuring that our Partners and SLA customers receive the highest level of support for ESET business solutions.
The Business Support Agent must have a passion for problem solving, have excellent verbal and written communication skills and be comfortable working with high-profile customers. Business Support Agents will be ESET business solutions experts and provide top-level technical product support to all ESET North America business customers and internal personnel. This role is also expected to identify potential cross-sell opportunities and present them when appropriate after resolving issues for customers.
Business Support Agents are expected to stay current with information security trends and ESET software version releases to service our customers with their technical troubleshooting ability, exceptional problem solving skills, and outstanding customer service skills.
Job description
DUTIES and RESPONSIBILITIES:
Answers and addresses escalated phone, voicemail, email, and chat requests for support. In high-volume situations or when not otherwise tasked, BSAs are expected to address queued calls and/or chats.
Executes ESET Professional Service engagements for SMB customers. Delivers preliminary documentation and collaborates with TS Management as well as Sales to deliver paid services including but not limited to ESET Deployment and Upgrade Service, ESET Enterprise Inspector deployment and optimization and malware removal service.
Actively identifies and communicates cross-sell opportunities as appropriate for customer environments. Explains the benefits of scaling up existing ESET deployment.
Take ownership of each issue assigned and effectively bring it to resolution or escalation. Using product information, client tools, client specific reference materials, and other methods to resolve complex issues within defined ESET SLAs.
Must possess ability to analyze and interpret logs. This includes but is not limited to system logs, product specific logs, antivirus logs, etc.
Assist with identifying, troubleshooting and cleaning of viruses and/or malware within customer's operating environment.
Must be flexible with providing virus samples to the appropriate groups for analysis and respond appropriately to the findings, as needed.
Participates in a rotating schedule for after-hours support to include evenings, weekends, and holidays. Responds to inbound calls during assigned rotation and takes accountability for ownership of all after-hours issues during assigned rotation.
Keeps precise records of all customer interactions, recording details of inquiries, complaints, troubleshooting, comments, as well as any actions taken.
Helps improve product reliability by asking the customer probing and effective questions to gather information in determining source of problems and customer needs.
Maintains a favorable image of ESET when interfacing with outside sources.
Accurately records and submits timesheets and paid time off requests.
Contributes to BPCC resource site by documenting findings from escalated cases. Generally informs TS team training efforts by sharing knowledge in team meetings and assisting less senior agents via chat, email and other mediums.
Performs other duties and responsibilities not specifically outlined herein, as requested by the management team.
Provides support to resellers and end users in selecting optimal business solutions for their environment.
Ensure the successful onboarding of new, recently renewed, or upgraded partners, partner customers and direct customers.
Ensure customer needs are met by ensuring customer awareness of relevant ESET products and services when appropriate.
Effectively collect and submit relevant data to appropriate groups for analysis. Based on findings, follow up with customers regarding ticket statuses in a timely manner.
Communicate escalated and trending issues to other Technical Support Teams.
Test and replicate reported issues in test environment then report/document findings and results.
GOALS and OBJECTIVES:
Maintain the highest level of quality by resolving issues with the correct info in a timely manner.
Strive to resolve customer issues with one call resolution.
Work closely with other team members to make sure we provide extremely high levels of service to our customers.
Meet and exceed bi-annual goals set forth by Technical Support Management.
PERFORMANCE MEASURES:
Must pass case and call quality goals.
Must meet call and chat handling goals such as wrap-up, phone and chat volume, talk time and other stats.
Meet or exceed goals for customer satisfaction based on customer satisfaction surveys.
Must maintain team ownership requirements.
Must be able to adhere to assigned schedule.
Must attend and participate in scheduled team meetings.
KEY SUCCESS FACTORS:
Ability to work independently with little supervision in a call center environment.
Customer-centric demeanor.
Critical thinking, problem solving, and research skills a must.
Working technical knowledge of current protocols, operating systems and standards, including TCP/IP, Windows, Android, MacOS, Linux distributions and virtualized environments.
Ability to communicate with administrators of large private business and government systems with confidence and authority.
Ability to work multiple projects and tasks simultaneously in an efficient and timely manner.
Must be able to adapt to every type of customer regardless of the computer skills they possess.
KEY TECHNICAL SKILLS, QUALIFICATIONS and EDUCATION:
Bachelor’s degree in Computer Science or four-year related degree highly desired.
A+ certification is required. Additional certifications including Network+, Security+ or Microsoft Desktop Support Engineer/Microsoft Certified Professional (MCP) certifications, CCNA are highly desired.
5+ years of technical support experience in the software industry is desired, including but not limited to: malware handling, troubleshooting, and diagnosis experience.
Network infrastructure experience or knowledge (i.e. switches, routers, firewalls, etc).
Knowledge of DNS, DHCP, AD, Group Policy.
Database experience (Microsoft SQL Server, etc.).
Experience with mail security or Microsoft Exchange preferred.
Ability to work multiple projects and tasks simultaneously in an efficient manner.
Job requisition
JR-01036 Business Support Agent (Open)
Primary location
San Diego
Additional locations
Time type
Full time
Number of openings
0
Sep 12, 2019
The Business Technical Support Agent role is vital to ensuring that our Partners and SLA customers receive the highest level of support for ESET business solutions.
The Business Support Agent must have a passion for problem solving, have excellent verbal and written communication skills and be comfortable working with high-profile customers. Business Support Agents will be ESET business solutions experts and provide top-level technical product support to all ESET North America business customers and internal personnel. This role is also expected to identify potential cross-sell opportunities and present them when appropriate after resolving issues for customers.
Business Support Agents are expected to stay current with information security trends and ESET software version releases to service our customers with their technical troubleshooting ability, exceptional problem solving skills, and outstanding customer service skills.
Job description
DUTIES and RESPONSIBILITIES:
Answers and addresses escalated phone, voicemail, email, and chat requests for support. In high-volume situations or when not otherwise tasked, BSAs are expected to address queued calls and/or chats.
Executes ESET Professional Service engagements for SMB customers. Delivers preliminary documentation and collaborates with TS Management as well as Sales to deliver paid services including but not limited to ESET Deployment and Upgrade Service, ESET Enterprise Inspector deployment and optimization and malware removal service.
Actively identifies and communicates cross-sell opportunities as appropriate for customer environments. Explains the benefits of scaling up existing ESET deployment.
Take ownership of each issue assigned and effectively bring it to resolution or escalation. Using product information, client tools, client specific reference materials, and other methods to resolve complex issues within defined ESET SLAs.
Must possess ability to analyze and interpret logs. This includes but is not limited to system logs, product specific logs, antivirus logs, etc.
Assist with identifying, troubleshooting and cleaning of viruses and/or malware within customer's operating environment.
Must be flexible with providing virus samples to the appropriate groups for analysis and respond appropriately to the findings, as needed.
Participates in a rotating schedule for after-hours support to include evenings, weekends, and holidays. Responds to inbound calls during assigned rotation and takes accountability for ownership of all after-hours issues during assigned rotation.
Keeps precise records of all customer interactions, recording details of inquiries, complaints, troubleshooting, comments, as well as any actions taken.
Helps improve product reliability by asking the customer probing and effective questions to gather information in determining source of problems and customer needs.
Maintains a favorable image of ESET when interfacing with outside sources.
Accurately records and submits timesheets and paid time off requests.
Contributes to BPCC resource site by documenting findings from escalated cases. Generally informs TS team training efforts by sharing knowledge in team meetings and assisting less senior agents via chat, email and other mediums.
Performs other duties and responsibilities not specifically outlined herein, as requested by the management team.
Provides support to resellers and end users in selecting optimal business solutions for their environment.
Ensure the successful onboarding of new, recently renewed, or upgraded partners, partner customers and direct customers.
Ensure customer needs are met by ensuring customer awareness of relevant ESET products and services when appropriate.
Effectively collect and submit relevant data to appropriate groups for analysis. Based on findings, follow up with customers regarding ticket statuses in a timely manner.
Communicate escalated and trending issues to other Technical Support Teams.
Test and replicate reported issues in test environment then report/document findings and results.
GOALS and OBJECTIVES:
Maintain the highest level of quality by resolving issues with the correct info in a timely manner.
Strive to resolve customer issues with one call resolution.
Work closely with other team members to make sure we provide extremely high levels of service to our customers.
Meet and exceed bi-annual goals set forth by Technical Support Management.
PERFORMANCE MEASURES:
Must pass case and call quality goals.
Must meet call and chat handling goals such as wrap-up, phone and chat volume, talk time and other stats.
Meet or exceed goals for customer satisfaction based on customer satisfaction surveys.
Must maintain team ownership requirements.
Must be able to adhere to assigned schedule.
Must attend and participate in scheduled team meetings.
KEY SUCCESS FACTORS:
Ability to work independently with little supervision in a call center environment.
Customer-centric demeanor.
Critical thinking, problem solving, and research skills a must.
Working technical knowledge of current protocols, operating systems and standards, including TCP/IP, Windows, Android, MacOS, Linux distributions and virtualized environments.
Ability to communicate with administrators of large private business and government systems with confidence and authority.
Ability to work multiple projects and tasks simultaneously in an efficient and timely manner.
Must be able to adapt to every type of customer regardless of the computer skills they possess.
KEY TECHNICAL SKILLS, QUALIFICATIONS and EDUCATION:
Bachelor’s degree in Computer Science or four-year related degree highly desired.
A+ certification is required. Additional certifications including Network+, Security+ or Microsoft Desktop Support Engineer/Microsoft Certified Professional (MCP) certifications, CCNA are highly desired.
5+ years of technical support experience in the software industry is desired, including but not limited to: malware handling, troubleshooting, and diagnosis experience.
Network infrastructure experience or knowledge (i.e. switches, routers, firewalls, etc).
Knowledge of DNS, DHCP, AD, Group Policy.
Database experience (Microsoft SQL Server, etc.).
Experience with mail security or Microsoft Exchange preferred.
Ability to work multiple projects and tasks simultaneously in an efficient manner.
Job requisition
JR-01036 Business Support Agent (Open)
Primary location
San Diego
Additional locations
Time type
Full time
Number of openings
0
Who We Are
More than 30 years ago, E*TRADE pioneered the online brokerage industry by executing the first-ever electronic individual investor trade. While the landscape of our industry has changed dramatically, our culture of innovation and drive to make online trading accessible to everyone continues to drive us forward. We believe in challenging the status quo, fostering an environment of curiosity and learning, and, above all, putting our customers first.
About the Role
FINANCIAL CONSULTANT (FC)
SUMMARY
E*TRADE Financial Consultants are self-motivated, independent thinkers who share the common desire to build long-term client relationships. They offer our clients a personal connection to E*TRADE and help them achieve their investment goals. Whether working with clients to develop an investment plan that meets their personal objectives or educating clients to help them to do it on their own, our Financial Consultants are passionate about providing an outstanding client experience!
RESPONSIBILITIES
Retain and grow assets of existing practice of high net worth clients assigned upon hire
Cultivate current and prospective client relationships and identify opportunities to expand these relationships by responding to client needs with creativity and innovation
Grow the practice through proactive calls and face-to-face meetings with prospects and referrals
Collect client financial information, analyze and evaluate financial situations, identify investment objectives, and make investment recommendations through a customized financial planning process
Advise clients on the wide range of investment services E*TRADE offers and present solutions that meet individual needs
Act in the best interests of the client at all times; Comply with enterprise policies, local policies, procedures, regulations, and laws
BUSINESS REQUIREMENTS
High School Diploma or GED
Series 7 and 63, Clean U4
3+ years of experience in the Financial Services Industry
Qualifications
PREFERRED REQUIREMENTS
Bachelor’s Degree
3+ years of Financial Advisory experience
Series 66 (must be obtained within 60 days of hire)
Professional designations: CFP, CRPC
Knowledge of a wide variety of brokerage/banking products and services including wrap accounts, professionally managed solutions, mutual funds, and ETFs
Strong computer skills and the ability to multitask in a demanding environment
OUR TOP PERFORMERS SHARE THE FOLLOWING TRAITS
Proven history of success developing, retaining and expanding client relationships
Strong sales acumen; A passion for engaging with clients, analyzing their needs, and recommending compelling and appropriate solutions
Clearly conveys information and ideas in a manner that engages the audience
Thinks outside the box and discovers new solutions, partnerships and ways to be better, faster and smarter
Tenacious and independently driven to achieve goals
Maintains in-depth understanding of products, services, platforms and tools
Positive role model to colleagues; Team player mentality
Delivers and owns the challenge, priorities, and plans of action
Manages time effectively to achieve efficiencies and quality results
Your ability to achieve success as an E*TRADE Financial Consultant is supported by the E*TRADE brand, engaged and inspiring business leaders, top-notch marketing support, ongoing professional development opportunities and exceptional training programs.
We offer a competitive and comprehensive benefits package. Please visit https://www.etradecareers.com/why-work-at-etrade/employee-benefits/ to learn more about the opportunities.
E*TRADE Financial is an Equal Opportunity Employer who encourages diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, age, disability, citizenship, marital status, sexual orientation, gender identity, military or protected veteran status, or any other characteristic protected by applicable law.
Sep 12, 2019
Who We Are
More than 30 years ago, E*TRADE pioneered the online brokerage industry by executing the first-ever electronic individual investor trade. While the landscape of our industry has changed dramatically, our culture of innovation and drive to make online trading accessible to everyone continues to drive us forward. We believe in challenging the status quo, fostering an environment of curiosity and learning, and, above all, putting our customers first.
About the Role
FINANCIAL CONSULTANT (FC)
SUMMARY
E*TRADE Financial Consultants are self-motivated, independent thinkers who share the common desire to build long-term client relationships. They offer our clients a personal connection to E*TRADE and help them achieve their investment goals. Whether working with clients to develop an investment plan that meets their personal objectives or educating clients to help them to do it on their own, our Financial Consultants are passionate about providing an outstanding client experience!
RESPONSIBILITIES
Retain and grow assets of existing practice of high net worth clients assigned upon hire
Cultivate current and prospective client relationships and identify opportunities to expand these relationships by responding to client needs with creativity and innovation
Grow the practice through proactive calls and face-to-face meetings with prospects and referrals
Collect client financial information, analyze and evaluate financial situations, identify investment objectives, and make investment recommendations through a customized financial planning process
Advise clients on the wide range of investment services E*TRADE offers and present solutions that meet individual needs
Act in the best interests of the client at all times; Comply with enterprise policies, local policies, procedures, regulations, and laws
BUSINESS REQUIREMENTS
High School Diploma or GED
Series 7 and 63, Clean U4
3+ years of experience in the Financial Services Industry
Qualifications
PREFERRED REQUIREMENTS
Bachelor’s Degree
3+ years of Financial Advisory experience
Series 66 (must be obtained within 60 days of hire)
Professional designations: CFP, CRPC
Knowledge of a wide variety of brokerage/banking products and services including wrap accounts, professionally managed solutions, mutual funds, and ETFs
Strong computer skills and the ability to multitask in a demanding environment
OUR TOP PERFORMERS SHARE THE FOLLOWING TRAITS
Proven history of success developing, retaining and expanding client relationships
Strong sales acumen; A passion for engaging with clients, analyzing their needs, and recommending compelling and appropriate solutions
Clearly conveys information and ideas in a manner that engages the audience
Thinks outside the box and discovers new solutions, partnerships and ways to be better, faster and smarter
Tenacious and independently driven to achieve goals
Maintains in-depth understanding of products, services, platforms and tools
Positive role model to colleagues; Team player mentality
Delivers and owns the challenge, priorities, and plans of action
Manages time effectively to achieve efficiencies and quality results
Your ability to achieve success as an E*TRADE Financial Consultant is supported by the E*TRADE brand, engaged and inspiring business leaders, top-notch marketing support, ongoing professional development opportunities and exceptional training programs.
We offer a competitive and comprehensive benefits package. Please visit https://www.etradecareers.com/why-work-at-etrade/employee-benefits/ to learn more about the opportunities.
E*TRADE Financial is an Equal Opportunity Employer who encourages diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, age, disability, citizenship, marital status, sexual orientation, gender identity, military or protected veteran status, or any other characteristic protected by applicable law.
