Purpose of Job
Manages a Member Relations team dedicated to facilitating timely, accurate and appropriate responses to communications addressed to USAA's executive management group, Chairman and Board of Directors. Develops employees through regular coaching and feedback to achieve continuous improvement while maintaining compliance with policies, procedures, and regulations. Executes process improvements and leads organizational process changes.
Job Requirements
Selects, develops, and supports employees in fulfillment of our Corporate Mission.
Provides coaching and feedback that leads to sound business results.
Manages employee performance and facilitates professional development and career progression.
Ensures employees understand how the tasks they perform support the Operating State.
Identifies opportunities to improve operational effectiveness and presents recommendations to executive leadership.
Implements and monitors processes and performance standards and provides feedback for improvements to process and product owners.
Removes obstacles and champions change.
Achieves optimal productivity through managing workload volumes, staffing, training needs, and identifying and implementing appropriate solutions.
Serves as the point of contact for escalated member complaints and inquiries addressed to senior officers and manages the processes for resolving complaints according to regulatory standards.
Reviews and edits responses to member correspondence for the CoSA presidents/senior officers to confirm affirm ensure responses are appropriate, accurate, and completed in a timely manner.
Monitors and reviews workload to ensure that all compliance requirements are addressed appropriately, timely, and accurately associated with case management.
Provides consistent coaching and guidance related to all aspects of issue/complaint management.
Serves as the point of contact for escalated member complaints and inquiries addressed to USAA's executive management group.
Keeps senior officers informed of status, resolution efforts, and overall metrics results.
Partners with CoSA presidents, executive officers and Enterprise Member Relations for consistent implementation and execution of member communication policies and processes.
Minimum Requirements
Bachelor's degree OR 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree
6 or more years of relevant experience or industry sales/service experience
2 or more years of management and/or demonstrated leadership experience
2 or more years of experience handling escalations and conflict resolution
*Qualifications may warrant placement in a different job level*
When you apply for this position, you will be required to answer some initial questions. This will take approximately 5 minutes. Once you begin the questions you will not be able to finish them at a later time and you will not able to change your responses.
Preferred
1+ years complaints management experience that includes the implementation of complex initiatives and development of policies, procedures and training
Proven experience collaborating with business partners and leveraging complaints intelligence to identify emerging risks, issues, and drive continuous improvements
Demonstrated knowledge of the regulatory environment within the financial services industry; OCC, FED, CFPB, FDIC
3+ years of large financial institution/retail banking experience
2+ years of experience leading teams to include virtual
1+ years of experience in a contact center environment
Strong executive presence
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
At USAA our employees enjoy one of the best benefits package in the business, including a flexible business casual or casual dress environment, comprehensive medical, dental and vision plans, along with wellness and wealth building programs. Additionally, our career path planning and continuing education will assist you with your professional goals.
Relocation assistance is available for this position.
For Internal Candidates:
Must complete 12 months in current position (from date of hire or date of placement), or must have manager’s approval prior to posting.
Last day for internal candidates to apply to the opening is 07/15/19 by 11:59 pm CST time.
Sep 12, 2019
Purpose of Job
Manages a Member Relations team dedicated to facilitating timely, accurate and appropriate responses to communications addressed to USAA's executive management group, Chairman and Board of Directors. Develops employees through regular coaching and feedback to achieve continuous improvement while maintaining compliance with policies, procedures, and regulations. Executes process improvements and leads organizational process changes.
Job Requirements
Selects, develops, and supports employees in fulfillment of our Corporate Mission.
Provides coaching and feedback that leads to sound business results.
Manages employee performance and facilitates professional development and career progression.
Ensures employees understand how the tasks they perform support the Operating State.
Identifies opportunities to improve operational effectiveness and presents recommendations to executive leadership.
Implements and monitors processes and performance standards and provides feedback for improvements to process and product owners.
Removes obstacles and champions change.
Achieves optimal productivity through managing workload volumes, staffing, training needs, and identifying and implementing appropriate solutions.
Serves as the point of contact for escalated member complaints and inquiries addressed to senior officers and manages the processes for resolving complaints according to regulatory standards.
Reviews and edits responses to member correspondence for the CoSA presidents/senior officers to confirm affirm ensure responses are appropriate, accurate, and completed in a timely manner.
Monitors and reviews workload to ensure that all compliance requirements are addressed appropriately, timely, and accurately associated with case management.
Provides consistent coaching and guidance related to all aspects of issue/complaint management.
Serves as the point of contact for escalated member complaints and inquiries addressed to USAA's executive management group.
Keeps senior officers informed of status, resolution efforts, and overall metrics results.
Partners with CoSA presidents, executive officers and Enterprise Member Relations for consistent implementation and execution of member communication policies and processes.
Minimum Requirements
Bachelor's degree OR 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree
6 or more years of relevant experience or industry sales/service experience
2 or more years of management and/or demonstrated leadership experience
2 or more years of experience handling escalations and conflict resolution
*Qualifications may warrant placement in a different job level*
When you apply for this position, you will be required to answer some initial questions. This will take approximately 5 minutes. Once you begin the questions you will not be able to finish them at a later time and you will not able to change your responses.
Preferred
1+ years complaints management experience that includes the implementation of complex initiatives and development of policies, procedures and training
Proven experience collaborating with business partners and leveraging complaints intelligence to identify emerging risks, issues, and drive continuous improvements
Demonstrated knowledge of the regulatory environment within the financial services industry; OCC, FED, CFPB, FDIC
3+ years of large financial institution/retail banking experience
2+ years of experience leading teams to include virtual
1+ years of experience in a contact center environment
Strong executive presence
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
At USAA our employees enjoy one of the best benefits package in the business, including a flexible business casual or casual dress environment, comprehensive medical, dental and vision plans, along with wellness and wealth building programs. Additionally, our career path planning and continuing education will assist you with your professional goals.
Relocation assistance is available for this position.
For Internal Candidates:
Must complete 12 months in current position (from date of hire or date of placement), or must have manager’s approval prior to posting.
Last day for internal candidates to apply to the opening is 07/15/19 by 11:59 pm CST time.
Keen, a Scaleworks portfolio company, is seeking an ambitious and enthusiastic Marketing Communications Specialist to lead community engagement initiatives. This cross-functional role will blend the disciplines of marketing and publicity and is an exciting opportunity to blend your creative, strategic and communication chops.
Responsibilities:
Create a best in class digital presence across our owned channels (e.g., social media, blog) and industry channels (e.g., review sites, discussion forums)
Cultivate relationships with current customers, industry leaders, and organizations to support business growth and operations
Support in tradeshow and conference execution in partnership with Sales
Be a creative leader on the team, surveying creative needs across channels for a more holistic customer journey and driving the creation of new assets that tell our story (e.g., videos, whitepapers, content posts)
Investigate and test new channels to communicate with our prospective customers
Partner with other teams, both within Marketing and cross-functionally, to accurately track and deliver results that contribute to overall success
Requirements:
Solid project management skills: strong attention to detail, organized and possess the ability to lead and collaborate with cross-functional partners, prioritize high impact activities, and keep complex projects moving forward
Excellent written/verbal communication and interpersonal skills
Experience with digital marketing and social media channels
Ability to drive creative execution
Knowledge of Hubspot, Google Analytics, Adobe Creative Suite, HTML, CSS
Curiosity and eagerness to learn new marketing tools and tactics
Solid understanding of the marketing mix and the analytical aptitude to measure results and make improvements
Entrepreneurial mindset - we’re looking for someone determined and able to win
Event/tradeshow or field marketing experience a plus
About Us:
We want to build SaaS Marketers for our companies and value aptitude and attitude over experience. We need insanely smart, curious and motivated people that want a crash course in business-building to accelerate their careers.
Collaborative environment with all of Scaleworks’ businesses in the same building so you can collaborate with your peers in other companies
Company-paid health, dental, and vision insurance
Open planned time off
Local discounts (restaurants and retailers)
Downtown office in San Antonio, right above the River Walk, with local coffee and snacks
Visa Sponsorship is unavailable for this role.
We are an equal opportunity employer and do not discriminate against protected characteristics. We guarantee that all candidates will be given the same consideration.
Sep 12, 2019
Keen, a Scaleworks portfolio company, is seeking an ambitious and enthusiastic Marketing Communications Specialist to lead community engagement initiatives. This cross-functional role will blend the disciplines of marketing and publicity and is an exciting opportunity to blend your creative, strategic and communication chops.
Responsibilities:
Create a best in class digital presence across our owned channels (e.g., social media, blog) and industry channels (e.g., review sites, discussion forums)
Cultivate relationships with current customers, industry leaders, and organizations to support business growth and operations
Support in tradeshow and conference execution in partnership with Sales
Be a creative leader on the team, surveying creative needs across channels for a more holistic customer journey and driving the creation of new assets that tell our story (e.g., videos, whitepapers, content posts)
Investigate and test new channels to communicate with our prospective customers
Partner with other teams, both within Marketing and cross-functionally, to accurately track and deliver results that contribute to overall success
Requirements:
Solid project management skills: strong attention to detail, organized and possess the ability to lead and collaborate with cross-functional partners, prioritize high impact activities, and keep complex projects moving forward
Excellent written/verbal communication and interpersonal skills
Experience with digital marketing and social media channels
Ability to drive creative execution
Knowledge of Hubspot, Google Analytics, Adobe Creative Suite, HTML, CSS
Curiosity and eagerness to learn new marketing tools and tactics
Solid understanding of the marketing mix and the analytical aptitude to measure results and make improvements
Entrepreneurial mindset - we’re looking for someone determined and able to win
Event/tradeshow or field marketing experience a plus
About Us:
We want to build SaaS Marketers for our companies and value aptitude and attitude over experience. We need insanely smart, curious and motivated people that want a crash course in business-building to accelerate their careers.
Collaborative environment with all of Scaleworks’ businesses in the same building so you can collaborate with your peers in other companies
Company-paid health, dental, and vision insurance
Open planned time off
Local discounts (restaurants and retailers)
Downtown office in San Antonio, right above the River Walk, with local coffee and snacks
Visa Sponsorship is unavailable for this role.
We are an equal opportunity employer and do not discriminate against protected characteristics. We guarantee that all candidates will be given the same consideration.
Republic National Distributing Company (RNDC)
San Antonio, TX, USA
Job Brief
Responsible for handling customer service and accounts receivable inquiries via telephone, email or other media sources. Maintain positive customer relations as the front-line contact with customers.
Job Code:
ADH524
Route Information:
N/A
Sales Division:
N/A
Sales Channel:
Not Applicable
Specific Scope:
Not Applicable
Shift:
Day
Pay Type:
Hourly
Employment Type:
Full time
City:
San Antonio
Relocation Benefits:
No Relocation Assistance Provided
Essential Duties and Responsibilities (Other duties may be assigned.)
Assisting customers with orders, new customer setups, incident processing and overrides.
Handle basic accounts receivable inquiries such as acct balances, invoice copies, available credits, statement copies and basic credit law
Providing sales support for sales route changes, and out of business account maintenance.
Review and process approved pick-ups, mis-ships, credits, etc.
Responding to RNDC “Contact Us” Inquiries.
Obtains management approval for orders on allocated or ? Frozen products.
Other duties as assigned.
Competencies: To perform the job successfully, an individual should demonstrate the competencies of the RNDC Individual Contributor - Administrative Leadership Competency Model:
Support Continuous Improvement: Behaviors which result in the improvement of existing processes leading to greater efficiency. It also includes the implementation of change.
Solve Problems Through Collaboration: Behaviors which involve using metrics and information, and gathering input, to make decisions. This includes effective business judgment and critical thinking, as well as having a systematic perspective of the business.
Execute Results - Administrative: Behaviors which involve accomplishing goals, ensuring accuracy, timely completion of tasks, etc.
Plan and Prioritize: Behaviors which lead to efficiency in use of own time, and enable flexible response to changes in priorities. This competency includes identification of priorities and actions that have the greatest impact on outcomes and business results.
Communicate Effectively: Behaviors that involve creating clear and open lines of communication – keeping people informed, being an active and involved listener, and communicating clearly and consistently.
Demonstrate Professionalism: Behaviors that contribute to creating an environment of respect and professionalism. Demonstrates excellent communication skills; high integrity; personal responsibility and initiative; treats people with respect; encourages diversity; maintains a positive, professional demeanor; and is serious-minded about responsibilities.
Deliver Customer Satisfaction - Administrative: Behaviors that involve direct interaction with external customers (trade/market) and internal RNDC customers that lead to increased customer satisfaction. Includes creating a culture of customer excellence, developing strong working relationships, being proactive and a good business partner.
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience: High school diploma and 1 - 2 years related experience and/or training; or equivalent combination of higher education & experience. One year prior data entry or customer service experience preferred.
Language Skills: Ability to read & comprehend simple instructions, short correspondence, & memos. Ability to write effective and professional correspondence. Ability to effectively present information in 1 on 1 & small group situations to customers, clients, & other employees of the organization. Bilingual capabilities helpful but not required.
Mathematical Skills: Ability to calculate figures & amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, & volume.
Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Computer Skills: To perform this job successfully, an individual should have knowledge of Internet, Microsoft Office Suite software (such as Outlook, Word, Excel, Power Point, and etc.), and order processing systems or the aptitude to learn.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand and walk. The employee is regularly required to use hands and fingers; reach with hands and arms. Specific vision abilities required by this job include close vision.
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work environment is characteristic of a standard office environment. The noise level in the work environment is usually moderate.
Sep 12, 2019
Job Brief
Responsible for handling customer service and accounts receivable inquiries via telephone, email or other media sources. Maintain positive customer relations as the front-line contact with customers.
Job Code:
ADH524
Route Information:
N/A
Sales Division:
N/A
Sales Channel:
Not Applicable
Specific Scope:
Not Applicable
Shift:
Day
Pay Type:
Hourly
Employment Type:
Full time
City:
San Antonio
Relocation Benefits:
No Relocation Assistance Provided
Essential Duties and Responsibilities (Other duties may be assigned.)
Assisting customers with orders, new customer setups, incident processing and overrides.
Handle basic accounts receivable inquiries such as acct balances, invoice copies, available credits, statement copies and basic credit law
Providing sales support for sales route changes, and out of business account maintenance.
Review and process approved pick-ups, mis-ships, credits, etc.
Responding to RNDC “Contact Us” Inquiries.
Obtains management approval for orders on allocated or ? Frozen products.
Other duties as assigned.
Competencies: To perform the job successfully, an individual should demonstrate the competencies of the RNDC Individual Contributor - Administrative Leadership Competency Model:
Support Continuous Improvement: Behaviors which result in the improvement of existing processes leading to greater efficiency. It also includes the implementation of change.
Solve Problems Through Collaboration: Behaviors which involve using metrics and information, and gathering input, to make decisions. This includes effective business judgment and critical thinking, as well as having a systematic perspective of the business.
Execute Results - Administrative: Behaviors which involve accomplishing goals, ensuring accuracy, timely completion of tasks, etc.
Plan and Prioritize: Behaviors which lead to efficiency in use of own time, and enable flexible response to changes in priorities. This competency includes identification of priorities and actions that have the greatest impact on outcomes and business results.
Communicate Effectively: Behaviors that involve creating clear and open lines of communication – keeping people informed, being an active and involved listener, and communicating clearly and consistently.
Demonstrate Professionalism: Behaviors that contribute to creating an environment of respect and professionalism. Demonstrates excellent communication skills; high integrity; personal responsibility and initiative; treats people with respect; encourages diversity; maintains a positive, professional demeanor; and is serious-minded about responsibilities.
Deliver Customer Satisfaction - Administrative: Behaviors that involve direct interaction with external customers (trade/market) and internal RNDC customers that lead to increased customer satisfaction. Includes creating a culture of customer excellence, developing strong working relationships, being proactive and a good business partner.
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience: High school diploma and 1 - 2 years related experience and/or training; or equivalent combination of higher education & experience. One year prior data entry or customer service experience preferred.
Language Skills: Ability to read & comprehend simple instructions, short correspondence, & memos. Ability to write effective and professional correspondence. Ability to effectively present information in 1 on 1 & small group situations to customers, clients, & other employees of the organization. Bilingual capabilities helpful but not required.
Mathematical Skills: Ability to calculate figures & amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, & volume.
Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Computer Skills: To perform this job successfully, an individual should have knowledge of Internet, Microsoft Office Suite software (such as Outlook, Word, Excel, Power Point, and etc.), and order processing systems or the aptitude to learn.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand and walk. The employee is regularly required to use hands and fingers; reach with hands and arms. Specific vision abilities required by this job include close vision.
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work environment is characteristic of a standard office environment. The noise level in the work environment is usually moderate.
Our Lady of the Atonement-The Atonement Academy
San Antonio, TX, USA
Job Description
To perform all functions necessary for the prudent financial management of the parish/school, including budgeting, accounting, and financial reporting. To manage and facilitate most human resources functions. Responsible for general purchasing and vendor service contracts.
Direct the annual budget process in collaboration with the Pastor, Finance Council chair, and Head of School.
Coordinate purchasing and spending decisions within the parish/school to ensure reasonableness within plan/budget; ensure timely payment of bills/debts.
Oversee the collection and deposit of offertory collections and tuition payments.
Prepare and submit appropriate financial statements, documents, and reports.
Ensure proper business policies and procedures are in place and are consistently followed.
Mentor, coach, supervise, and evaluate the Business Office staff.
Manage relationships with banks, insurance companies, and other financial institutions.
Manage external vendor relationships, including benefits providers, custodians, grounds maintenance, marketing, etc.
Oversee most human resources functions, including payroll, benefits, and employee records.
Administrates and monitors compliance and compliance records (Virtus safe environment, certifications, training, professional development, etc.)
Prepare and/or work with the Pastor, Head of School, and Finance Council chair to complete the annual parish/school annual report.
Serve as a member of the Finance Council.
Requirements
Bachelor's degree in accounting with 5-10 years of relevant experience; MBA or master's degree in accounting a plus.
Experience working at a senior level within a non-profit helpful.
Experience with payroll functions, benefits administration, and employee supervision.
Proficient with software applications including Microsoft Office (Word, Excel, and PowerPoint), ParishSoft accounting, and FACTS/RenWeb applications for tuition/financial aid management.
Excellent writing, communication, and interpersonal skills.
Ability to take initiative and be self-motivated.
Practicing Catholic who strives to live in conformity with the Magisterium of the Roman Catholic Church.
Sep 12, 2019
Job Description
To perform all functions necessary for the prudent financial management of the parish/school, including budgeting, accounting, and financial reporting. To manage and facilitate most human resources functions. Responsible for general purchasing and vendor service contracts.
Direct the annual budget process in collaboration with the Pastor, Finance Council chair, and Head of School.
Coordinate purchasing and spending decisions within the parish/school to ensure reasonableness within plan/budget; ensure timely payment of bills/debts.
Oversee the collection and deposit of offertory collections and tuition payments.
Prepare and submit appropriate financial statements, documents, and reports.
Ensure proper business policies and procedures are in place and are consistently followed.
Mentor, coach, supervise, and evaluate the Business Office staff.
Manage relationships with banks, insurance companies, and other financial institutions.
Manage external vendor relationships, including benefits providers, custodians, grounds maintenance, marketing, etc.
Oversee most human resources functions, including payroll, benefits, and employee records.
Administrates and monitors compliance and compliance records (Virtus safe environment, certifications, training, professional development, etc.)
Prepare and/or work with the Pastor, Head of School, and Finance Council chair to complete the annual parish/school annual report.
Serve as a member of the Finance Council.
Requirements
Bachelor's degree in accounting with 5-10 years of relevant experience; MBA or master's degree in accounting a plus.
Experience working at a senior level within a non-profit helpful.
Experience with payroll functions, benefits administration, and employee supervision.
Proficient with software applications including Microsoft Office (Word, Excel, and PowerPoint), ParishSoft accounting, and FACTS/RenWeb applications for tuition/financial aid management.
Excellent writing, communication, and interpersonal skills.
Ability to take initiative and be self-motivated.
Practicing Catholic who strives to live in conformity with the Magisterium of the Roman Catholic Church.
Mr. Rooter Plumbing of San Antonio
San Antonio, TX, USA
The Plumber's Apprentice is a key member of our team who assists our licensed plumbers in the field, performing service work on plumbing systems in residential and commercial environments. Exemplifying our code of values, you show respect and courtesy to all customers and employees.
Ideally you have prior experience in the plumbing industry and have proven communication skills with supervisors, employees, and customers. You are self-motivated, thrive in fast moving environments, and are able to manage time to effectively meet deadlines.
Specific Responsibilities:
Assist our licensed Plumbers with performing drain cleaning services on plumbing systems
Assist our licensed Plumbers with minor to moderately complex service work on plumbing systems
Work with blueprints and job specifications as it applies to the craft
Correctly identify and accurately record proper plumbing materials and quantities for new and existing projects
Keep company vehicle and equipment properly serviced, clean, and in good working order and condition
Learn the Mr. Rooter Sales System while receiving on-the-job experience and earning your hours to become a Licensed Plumber in Texas
Job Requirements:
MUST be Registered with the Texas State Board of Plumbing Examiners (TSBPE) as a Licensed Plumber's Apprentice
One year of plumbing experience preferred, but not required
Must possess a valid Driver's License and have dependable transportation to and from work
Must possess ability to operate basic hand tools necessary for the craft
Must possess ability to identify and accurately record proper materials and quantities for new and existing projects
Attention to detail is a must!
Basic knowledge of technology such as computer software, iPads, sewer machines, sewer cameras, pinpointing devices, etc.
Excellent communication skills
Professional appearance and personality
Must be prompt and have good attendance
Must have availability to work weekends as needed (on a calendar rotation)
Company Benefits:
Benefit package at Mr. Rooter Plumbing of San Antonio includes several major medical plans, dental, vision, STD/LTD, Simple IRA, life insurance, paid vacation and more! Mr. Rooter Plumbing of San Antonio is an Equal Opportunity Employer.
We are actively interviewing for this position - Apply today and our hiring manager will follow up!
Sep 12, 2019
The Plumber's Apprentice is a key member of our team who assists our licensed plumbers in the field, performing service work on plumbing systems in residential and commercial environments. Exemplifying our code of values, you show respect and courtesy to all customers and employees.
Ideally you have prior experience in the plumbing industry and have proven communication skills with supervisors, employees, and customers. You are self-motivated, thrive in fast moving environments, and are able to manage time to effectively meet deadlines.
Specific Responsibilities:
Assist our licensed Plumbers with performing drain cleaning services on plumbing systems
Assist our licensed Plumbers with minor to moderately complex service work on plumbing systems
Work with blueprints and job specifications as it applies to the craft
Correctly identify and accurately record proper plumbing materials and quantities for new and existing projects
Keep company vehicle and equipment properly serviced, clean, and in good working order and condition
Learn the Mr. Rooter Sales System while receiving on-the-job experience and earning your hours to become a Licensed Plumber in Texas
Job Requirements:
MUST be Registered with the Texas State Board of Plumbing Examiners (TSBPE) as a Licensed Plumber's Apprentice
One year of plumbing experience preferred, but not required
Must possess a valid Driver's License and have dependable transportation to and from work
Must possess ability to operate basic hand tools necessary for the craft
Must possess ability to identify and accurately record proper materials and quantities for new and existing projects
Attention to detail is a must!
Basic knowledge of technology such as computer software, iPads, sewer machines, sewer cameras, pinpointing devices, etc.
Excellent communication skills
Professional appearance and personality
Must be prompt and have good attendance
Must have availability to work weekends as needed (on a calendar rotation)
Company Benefits:
Benefit package at Mr. Rooter Plumbing of San Antonio includes several major medical plans, dental, vision, STD/LTD, Simple IRA, life insurance, paid vacation and more! Mr. Rooter Plumbing of San Antonio is an Equal Opportunity Employer.
We are actively interviewing for this position - Apply today and our hiring manager will follow up!
What you will do
Under general supervision, responsible for the overall execution and performance of service executed mechanical or technical retrofit projects and L&M. Responsible for following consistent and repeatable project management standardized procedures and processes, and achieving financial results on assigned projects. Provides project coordination for day to day activities of FLSP’s, and sub-contractors. Secures new work and change orders from the existing customer base. Provides service project estimating and estimating reviews. Acts as a technical resource for Sales on large projects. Responsible for overall project safety program compliance.
How you will do it
Plans, executes and controls assigned projects.
Oversees the commissioning process to insure that it is performed in accordance with Johnson Controls standard practices.
Resolves issues where other parties impact commissioning process.
Facilitates escalation of product related problems.
Secures new work and change orders from the existing customer base.
Estimates work and presents proposals to the customer.
Acts as a technical resource for Sales on large projects.
Assists sales in project development efforts and performs pre-bid reviews.
Recruits, hires and develops resources to staff the project team.
Interfaces with the Truck Based team(s) to control manpower to proper staffing levels.
Reviews and interprets contract Terms and Conditions.
Coordinates the drawing layouts / detailing for proper job installation.
Analyzes financial reporting systems and project schedules to proactively address potential problems and manage risk. Investigates solutions and establishes project recovery plans.
Provides ongoing cost and estimate analysis reporting. Manages allocation of costs to financial reporting systems.
Uses Johnson Controls standard tracking and reporting tools to effectively communicate project progress and financial status to management.
Proactively investigates opportunities for improvements in the project scope that will result in value added change orders.
Performs associated cost estimates, prepares proposals and secures customer acceptance.
Responsible for asset management including collections, cost control, progress billings and payables.
Oversees assigned projects for compliance with specifications, local codes and installation techniques.
Uses negotiation skills to consistently resolve disputes.
Manages material procurement, warehousing and logistics processes.
Provides high quality written communications.
Ensures project document controls are in compliance with contract requirements and Johnson Controls standards.
Develops and maintains viable long-term relationships with customers and subcontractors.
Attends job progress meetings as required.
Ensures subcontractors understand expectations of the project.
Ensures transition to appropriate Johnson Controls Truck-based team is achieved.
Coordinates performance of owner training requirements.
Adheres to safety standards.
Insures that Johnson Controls team members, and subcontractors adhere to safety standards.
Qualifications
What we look for
Required
Two years of Engineering or trade school training such as an engineering degree or equivalent is preferred. Installation, Service, Engineering or Commissioning experience related to HVAC controls, BAS management, Fire management, Security management, and Mechanical systems is desired.
Demonstrated verbal and written communication skills.
Must have the ability to communicate technical material to a non-technical audience. Able to travel.
This will vary on project assignment.
Proficient in Project Management software and financial accounting systems.
Strong Personal Computer working capabilities in MS Office (excel, word, power point), Adobe Writer, Visio and basic Windows environment.
Travel will vary on project assignment.
Projects may exist outside of assigned geography
Preferred
Five or more years of comprehensive, technical and operational knowledge of the service business, particularly related to smaller fast track retrofit, remodel and tenant improvement types of projects.
Johnson Controls is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, status as a qualified individual with a disability, or any other characteristic protected by law. For more information, please view EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit www.johnsoncontrols.com/tomorrowneedsyou.
Job Field Operations
Primary LocationUS-TX-San Antonio
Organization Bldg Technologies & Solutions
Overtime Status-Exempt
Sep 12, 2019
What you will do
Under general supervision, responsible for the overall execution and performance of service executed mechanical or technical retrofit projects and L&M. Responsible for following consistent and repeatable project management standardized procedures and processes, and achieving financial results on assigned projects. Provides project coordination for day to day activities of FLSP’s, and sub-contractors. Secures new work and change orders from the existing customer base. Provides service project estimating and estimating reviews. Acts as a technical resource for Sales on large projects. Responsible for overall project safety program compliance.
How you will do it
Plans, executes and controls assigned projects.
Oversees the commissioning process to insure that it is performed in accordance with Johnson Controls standard practices.
Resolves issues where other parties impact commissioning process.
Facilitates escalation of product related problems.
Secures new work and change orders from the existing customer base.
Estimates work and presents proposals to the customer.
Acts as a technical resource for Sales on large projects.
Assists sales in project development efforts and performs pre-bid reviews.
Recruits, hires and develops resources to staff the project team.
Interfaces with the Truck Based team(s) to control manpower to proper staffing levels.
Reviews and interprets contract Terms and Conditions.
Coordinates the drawing layouts / detailing for proper job installation.
Analyzes financial reporting systems and project schedules to proactively address potential problems and manage risk. Investigates solutions and establishes project recovery plans.
Provides ongoing cost and estimate analysis reporting. Manages allocation of costs to financial reporting systems.
Uses Johnson Controls standard tracking and reporting tools to effectively communicate project progress and financial status to management.
Proactively investigates opportunities for improvements in the project scope that will result in value added change orders.
Performs associated cost estimates, prepares proposals and secures customer acceptance.
Responsible for asset management including collections, cost control, progress billings and payables.
Oversees assigned projects for compliance with specifications, local codes and installation techniques.
Uses negotiation skills to consistently resolve disputes.
Manages material procurement, warehousing and logistics processes.
Provides high quality written communications.
Ensures project document controls are in compliance with contract requirements and Johnson Controls standards.
Develops and maintains viable long-term relationships with customers and subcontractors.
Attends job progress meetings as required.
Ensures subcontractors understand expectations of the project.
Ensures transition to appropriate Johnson Controls Truck-based team is achieved.
Coordinates performance of owner training requirements.
Adheres to safety standards.
Insures that Johnson Controls team members, and subcontractors adhere to safety standards.
Qualifications
What we look for
Required
Two years of Engineering or trade school training such as an engineering degree or equivalent is preferred. Installation, Service, Engineering or Commissioning experience related to HVAC controls, BAS management, Fire management, Security management, and Mechanical systems is desired.
Demonstrated verbal and written communication skills.
Must have the ability to communicate technical material to a non-technical audience. Able to travel.
This will vary on project assignment.
Proficient in Project Management software and financial accounting systems.
Strong Personal Computer working capabilities in MS Office (excel, word, power point), Adobe Writer, Visio and basic Windows environment.
Travel will vary on project assignment.
Projects may exist outside of assigned geography
Preferred
Five or more years of comprehensive, technical and operational knowledge of the service business, particularly related to smaller fast track retrofit, remodel and tenant improvement types of projects.
Johnson Controls is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, status as a qualified individual with a disability, or any other characteristic protected by law. For more information, please view EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit www.johnsoncontrols.com/tomorrowneedsyou.
Job Field Operations
Primary LocationUS-TX-San Antonio
Organization Bldg Technologies & Solutions
Overtime Status-Exempt
Overview
Frost & Sullivan is growing its finance department and adding an ERP Manager in San Antonio, TX who is looking to make an immediate impact. You will play a key role in creating, implementing, and overseeing the implementation of our ERP financial systems. You will also develop and create financial reporting and proactive actionable metrics that can help drive the strategy of the business. This position will work closely with the global finance, accounting and leadership teams to compile, consolidate, and analyze data to support decision-making and executive presentations. This position will also serve as the expert in our new Netsuite Global ERP, analyzing, developing and documenting company requirements and translating those requirements into automated solutions to solve business issues and/or needs. You will partner with stakeholders to lead, plan, and execute business system initiatives across the global business units. Additionally, you will also play a key role in ongoing system analysis and maintenance, troubleshooting and making best practice recommendations as it relates to NetSuite and other business & financial systems.
Today, more than ever before, companies must innovate, not only to survive, but thrive in the future. Frost & Sullivan has spent more than 50 years guiding clients toward transformational growth strategies by identifying and focusing on innovation opportunities driven by disruptive technologies, mega trends, emerging markets, and new business models. This is your opportunity to be part of a revolutionary global team that truly inspires positive global changes. Learn more about Frost & Sullivan: http://tinyurl.com/Frost-Sullivan-overview
Responsibilities
Ownership of NetSuite and Adaptive Insights financial systems – continually creating and suggesting ways to maximize logic and efficiencies within the tool
Execute implementation of systems, associated processes, and change management across the global organization
Advise leadership on potential business impact of new technologies and systems towards improving efficiencies and/or strengthen internal controls
Creation and optimization of monthly financial reporting, constantly looking for new metrics and ways of enhancing the reporting
Work with internal stakeholders to analyze complex needs and define best practices to translate business requirements into functional system processes
Ensure clear and complete documentation of procedures, processes
Create & maintain training materials and facilitate NetSuite end-user global training
Keep abreast with new technologies, with an eye towards their relevancy to the company's future architectural needs
Perform functional configuration and enhancements, system maintenance and business process testing for NetSuite maintenance, which includes managing custom fields, forms, records, workflows, searching and reporting, and user roles to support business requirements
Perform continuous assessment of the close process and process re-engineering to reduce the timing to close the financial period
Support month end and year end close procedures, along with internal and external reporting
Support the adoption of additional new systems in finance including the integration of HR and payroll systems or other related software
Participate in other projects as required
Structured analytical approach to problem solving and looks for process improvement opportunities
Ability to work in a fast paced, deadline oriented environment across multiple time zones in a global organization
Must be able to manipulate large amounts of data from disparate sources and ensure accuracy and integrity of sales and financial numbers; exhibit a willingness to track down data
Excellent communicator, both verbally and written, who can effectively communicate process changes and improvements to all levels of the team cross-functionally as well as present findings to management
Develops, recommends, and implements ideas and projects that will result in improved efficiency, productivity, quality, and operational savings
Qualifications
7+ years of hands-on experience with enterprise systems required
Minimum 2 years of experience with NetSuite required
Advanced excel skills is a must
Strong understanding of common industry standard business practices
Experience with change management processes and documentation
Strong analytical and problem-solving skills
Ability to work creatively in problem-solving environment
Ability to present effectively to an audience of individuals both up and down the organization structure
Benefits
Annual base salary plus bonus opportunity
Monday-Friday 8am-5pm (flexible work schedule options available)
Business casual dress attire (blue jeans on Fridays)
Complimentary on-site workout facility
Café on premises, serving breakfast and lunch
Comprehensive medical, dental and vision plans, and 401(K)
Exciting and lucrative career growth opportunity with a leading-edge industry leader
Sep 12, 2019
Overview
Frost & Sullivan is growing its finance department and adding an ERP Manager in San Antonio, TX who is looking to make an immediate impact. You will play a key role in creating, implementing, and overseeing the implementation of our ERP financial systems. You will also develop and create financial reporting and proactive actionable metrics that can help drive the strategy of the business. This position will work closely with the global finance, accounting and leadership teams to compile, consolidate, and analyze data to support decision-making and executive presentations. This position will also serve as the expert in our new Netsuite Global ERP, analyzing, developing and documenting company requirements and translating those requirements into automated solutions to solve business issues and/or needs. You will partner with stakeholders to lead, plan, and execute business system initiatives across the global business units. Additionally, you will also play a key role in ongoing system analysis and maintenance, troubleshooting and making best practice recommendations as it relates to NetSuite and other business & financial systems.
Today, more than ever before, companies must innovate, not only to survive, but thrive in the future. Frost & Sullivan has spent more than 50 years guiding clients toward transformational growth strategies by identifying and focusing on innovation opportunities driven by disruptive technologies, mega trends, emerging markets, and new business models. This is your opportunity to be part of a revolutionary global team that truly inspires positive global changes. Learn more about Frost & Sullivan: http://tinyurl.com/Frost-Sullivan-overview
Responsibilities
Ownership of NetSuite and Adaptive Insights financial systems – continually creating and suggesting ways to maximize logic and efficiencies within the tool
Execute implementation of systems, associated processes, and change management across the global organization
Advise leadership on potential business impact of new technologies and systems towards improving efficiencies and/or strengthen internal controls
Creation and optimization of monthly financial reporting, constantly looking for new metrics and ways of enhancing the reporting
Work with internal stakeholders to analyze complex needs and define best practices to translate business requirements into functional system processes
Ensure clear and complete documentation of procedures, processes
Create & maintain training materials and facilitate NetSuite end-user global training
Keep abreast with new technologies, with an eye towards their relevancy to the company's future architectural needs
Perform functional configuration and enhancements, system maintenance and business process testing for NetSuite maintenance, which includes managing custom fields, forms, records, workflows, searching and reporting, and user roles to support business requirements
Perform continuous assessment of the close process and process re-engineering to reduce the timing to close the financial period
Support month end and year end close procedures, along with internal and external reporting
Support the adoption of additional new systems in finance including the integration of HR and payroll systems or other related software
Participate in other projects as required
Structured analytical approach to problem solving and looks for process improvement opportunities
Ability to work in a fast paced, deadline oriented environment across multiple time zones in a global organization
Must be able to manipulate large amounts of data from disparate sources and ensure accuracy and integrity of sales and financial numbers; exhibit a willingness to track down data
Excellent communicator, both verbally and written, who can effectively communicate process changes and improvements to all levels of the team cross-functionally as well as present findings to management
Develops, recommends, and implements ideas and projects that will result in improved efficiency, productivity, quality, and operational savings
Qualifications
7+ years of hands-on experience with enterprise systems required
Minimum 2 years of experience with NetSuite required
Advanced excel skills is a must
Strong understanding of common industry standard business practices
Experience with change management processes and documentation
Strong analytical and problem-solving skills
Ability to work creatively in problem-solving environment
Ability to present effectively to an audience of individuals both up and down the organization structure
Benefits
Annual base salary plus bonus opportunity
Monday-Friday 8am-5pm (flexible work schedule options available)
Business casual dress attire (blue jeans on Fridays)
Complimentary on-site workout facility
Café on premises, serving breakfast and lunch
Comprehensive medical, dental and vision plans, and 401(K)
Exciting and lucrative career growth opportunity with a leading-edge industry leader
Dry Force is looking for a Marketing Professional. The purpose of this position is to visit our current or future clients and business partners and establish / maintain excellent relationships and building strong ties.
Essential Functions
Establishes and maintains relationships with key strategic partners ( B2B)
Manages marketing activities by meeting with key clients, maintaining relationships
Promotes services, the delivery of current services offered and pricing to produce the highest possible revenues.
Occasionally represents company at trade association meetings.
Competencies
Business Acumen.
Communication Proficiency.
Customer/Client Focus.
Proactive.
Presentation Skills.
Problem Solving/Analysis.
Results Driven.
Strategic Thinking.
Technical Capacity.
Computer Savvy
Public Speaking
Primarily outside marketing .Will routinely uses equipment such as computers, iPads, and mobile phones
Full time position
No traveling required
Preferred Education and Experience
2-3 years of experience in "blue collar" sales, marketing or brand management.
Previous Sales/Marketing or Brand Management Experience.
Ability to Manage Accounts as a team or by yourself.
A positive attitude.
Stable work history
Bachelor’s degree in sales, marketing or business administration.
Knowledge of CRM software, Salesforce.com
Stable work history
Compensation & Bonuses
Great work environment
Monthly bonuses
Company car & gas card provided.
Company Paid Benefits (Health/Life Insurance after 90 days)
Paid Holidays and Paid Vacations after a year or employment
Salary: $50,000.00 to $60,000.00 /year
Sep 12, 2019
Dry Force is looking for a Marketing Professional. The purpose of this position is to visit our current or future clients and business partners and establish / maintain excellent relationships and building strong ties.
Essential Functions
Establishes and maintains relationships with key strategic partners ( B2B)
Manages marketing activities by meeting with key clients, maintaining relationships
Promotes services, the delivery of current services offered and pricing to produce the highest possible revenues.
Occasionally represents company at trade association meetings.
Competencies
Business Acumen.
Communication Proficiency.
Customer/Client Focus.
Proactive.
Presentation Skills.
Problem Solving/Analysis.
Results Driven.
Strategic Thinking.
Technical Capacity.
Computer Savvy
Public Speaking
Primarily outside marketing .Will routinely uses equipment such as computers, iPads, and mobile phones
Full time position
No traveling required
Preferred Education and Experience
2-3 years of experience in "blue collar" sales, marketing or brand management.
Previous Sales/Marketing or Brand Management Experience.
Ability to Manage Accounts as a team or by yourself.
A positive attitude.
Stable work history
Bachelor’s degree in sales, marketing or business administration.
Knowledge of CRM software, Salesforce.com
Stable work history
Compensation & Bonuses
Great work environment
Monthly bonuses
Company car & gas card provided.
Company Paid Benefits (Health/Life Insurance after 90 days)
Paid Holidays and Paid Vacations after a year or employment
Salary: $50,000.00 to $60,000.00 /year
Company Overview
AllianceBernstein (AB) is a global investment-management firm providing industry-leading research and investment solutions through a combination of innovation, intellectual curiosity and relentless ingenuity. We offer high-quality research and diversified investment services to institutional and individual investors worldwide. Our clients include some of the world's top institutions as well as private-wealth clients and retail investors. Through close partnerships with our clients, we collaborate on investment strategies across regions and sectors to inspire innovative thinking and deliver superior outcomes.
We invest in our people and in the communities in which we operate, and we celebrate our diversity to showcase what makes us unique. We offer our talent the opportunity to grow professionally while working on cutting-edge ideas and outcomes in a global culture that operates as a tight-knit community.
If you're ready to innovate and grow your career, join us
AllianceBernstein is an equal opportunity employer. We do not discriminate based race, color, creed, national origin, sex, age, disability, marital status, sexual orientation or citizenship status.
We established the Technology & Operations Program (TOP) in 2000 to develop our next generation of leaders. As a summer intern, you will work closely with a team and support them in various aspects of their work, including projects with the potential for significant business impact. This is a 10 week internship for college juniors. Interns with excellent performance can receive a full-time offer at the end of the internship!
Investment Management Operations Internship at AllianceBernstein
Operations delivers a wide range of middle and back office support to all of AllianceBernstein’s investment services (equities, fixed income, alternative investments) as well as distribution channels (institutional clients, individuals and private clients). Operations in San Antonio also include AllianceBernstein’s Transfer Agency, AllianceBernstein Investor Services (ABIS), a leading provider of client and record keeping services to our Shareholder and Broker Dealer community.
Examples of Internship teams include:
Pricing & Valuations: Responsible for timely and accurate valuations of all asset types held in client accounts. An internship on this team offers the opportunity to deep-dive into quality control and integrity of pricing data.
Operational Risk: Partners with the business to: develop key risk and performance indicators that provide a balanced view of our organization and can be used to improve its processes, ensure proper controls and escalation capabilities are in place globally, and coordinate risk mitigation initiatives. An internship in this team offers the opportunity to understand the firm’s operational risk framework and develop competencies and skills required of a risk professional.
Private Client Reporting: Responsible for the production and delivery of private client reports. The Intern will develop advanced reporting skills while learning about our monthly brokerage statements, monthly and quarterly portfolio reports, daily confirms, the annual tax package, and custom client reports.
Private Client Administration: Provides daily support for all Private Client Account specific activity and ad hoc queries such as new account setup and processing, facilitating and tracking of asset transfers, bond analysis and liquid net worth, corporate actions and margin inquiries. An internship on this team offers a deep dive into the account setup process, asset transfers, bond analysis and liquid net worth, corporate actions, margin inquiries, and the inner workings of our investment vehicles.
Reference Data Management Services: Responsible for maintaining core data for all of AllianceBernstein, such as security setup, pricing, corporate actions, class actions and proxy. The Intern will gain an understanding of what it takes to establish a security on our security master and how that security in managed throughout its lifecycle as well as the multiple downstream consuming applications and their use of the data.
AB Defined Contribution Operations: ABDC Operations provides support for our defined contribution products: Custom Retirement Strategies (CRS), Lifetime Income Strategy (LIS), Retirement Strategies, Wealth Strategies as well as our CIT business. The Intern will gain insight into the investment process and learn about our defined contribution products.
Separately Managed Accounts (SMA) Operations: Supports equity and fixed income portfolio management, trading and sales teams by performing critical daily, weekly and monthly tasks to ensure account data is accurate and accounts are invested properly. The Intern will gain an understanding of and support the SMA business including front, middle and back office processes. The Intern will also partner with management and the team to complete process improvement and risk reduction initiatives.
Transfer Agency Operations
Domestic and Offshore Financial Control: responsible for reconciliation of all TA related bank accounts and cash movement between funds and TA. This performs additional functions supporting NAV delivery and commission payments and serves as liaison between Global Fund Accounting, Corporate Accounting and our custodian banks.
Global Operational Risk Management (GORM): responsible for protecting AllianceBernstein and its mutual fund investors through surveillance of activity to identify and prevent fraud or any other unusual activity. This team performs functions to mitigate risk/loss to the firm and an internship in GORM offers insight to money movement within the financial services industry.
BADS (Business Application Development Services) provides a diverse set of services to ABIS’ Domestic and International business units. The BADs team delivers application support and development services for multiple vendor developed applications (AWD, TA2000 Desktop, SMARTDESK, and STOR QM.) Additionally, the team plays a major role in Process Design and Workflow development, is responsible for ABIS custom report and data – related automation, and provides business analysis and documentation services which facilitate the creation of AllianceBernstein custom applications developed by ABIT (AB Information Technology).
Partner Distribution Services (PDS)
Sales Operations and Back Office Support Team: responsible for providing support to ABI Sales and managing our operational relationship with back offices for our intermediaries.
NSCC Operations Support: responsible for ensuring daily trade activity submitted via NSCC (approximately 95% of our fund daily trade volume) is completed successfully.
Sales Data Management Operations: responsible for ensuring sales/redemption reporting is timely and accurately attributed to our sales force.
Qualifications
We’re looking for candidates who demonstrate academic excellence, innovation, leadership potential and a passion for learning our business. Candidates will possess the following qualifications:
December 2020 or May/June 2021 Bachelor’s degree candidates in accounting, finance, economics, business administration or related fields
Cumulative GPA of 3.3 or better
Must be a US Citizen or Permanent Resident
Proficiency in Microsoft Office and Excel
Client focus and an interest in serving our firm’s internal clients
Excellent verbal and written communication skills
Ability to work in a challenging, fast-paced team-oriented environment
Aspiration for a career in investment management operations
Candidates must be available to work full-time in June 2020 for 10 weeks.
Besides the best corporate culture in the industry:
The potential to receive an offer for our full-time Program at the end of your internship!
Highly competitive salary
First-hand training and experience with innovative technologies through our apprenticeship model
Extensive technical and business training opportunities
Engage with senior leaders through networking events, coffee chats and lunch & learn sessions
Formal mentorship program
1 on 1 career planning and development sessions
Opportunity to join multiple Employee Resource and Wellness Groups to connect you with colleagues across the firm
This position is located in San Antonio, TX.
If you have any questions at all about our Program, please feel free to contact us at topprogram@alliancebernstein.com
Sep 12, 2019
Company Overview
AllianceBernstein (AB) is a global investment-management firm providing industry-leading research and investment solutions through a combination of innovation, intellectual curiosity and relentless ingenuity. We offer high-quality research and diversified investment services to institutional and individual investors worldwide. Our clients include some of the world's top institutions as well as private-wealth clients and retail investors. Through close partnerships with our clients, we collaborate on investment strategies across regions and sectors to inspire innovative thinking and deliver superior outcomes.
We invest in our people and in the communities in which we operate, and we celebrate our diversity to showcase what makes us unique. We offer our talent the opportunity to grow professionally while working on cutting-edge ideas and outcomes in a global culture that operates as a tight-knit community.
If you're ready to innovate and grow your career, join us
AllianceBernstein is an equal opportunity employer. We do not discriminate based race, color, creed, national origin, sex, age, disability, marital status, sexual orientation or citizenship status.
We established the Technology & Operations Program (TOP) in 2000 to develop our next generation of leaders. As a summer intern, you will work closely with a team and support them in various aspects of their work, including projects with the potential for significant business impact. This is a 10 week internship for college juniors. Interns with excellent performance can receive a full-time offer at the end of the internship!
Investment Management Operations Internship at AllianceBernstein
Operations delivers a wide range of middle and back office support to all of AllianceBernstein’s investment services (equities, fixed income, alternative investments) as well as distribution channels (institutional clients, individuals and private clients). Operations in San Antonio also include AllianceBernstein’s Transfer Agency, AllianceBernstein Investor Services (ABIS), a leading provider of client and record keeping services to our Shareholder and Broker Dealer community.
Examples of Internship teams include:
Pricing & Valuations: Responsible for timely and accurate valuations of all asset types held in client accounts. An internship on this team offers the opportunity to deep-dive into quality control and integrity of pricing data.
Operational Risk: Partners with the business to: develop key risk and performance indicators that provide a balanced view of our organization and can be used to improve its processes, ensure proper controls and escalation capabilities are in place globally, and coordinate risk mitigation initiatives. An internship in this team offers the opportunity to understand the firm’s operational risk framework and develop competencies and skills required of a risk professional.
Private Client Reporting: Responsible for the production and delivery of private client reports. The Intern will develop advanced reporting skills while learning about our monthly brokerage statements, monthly and quarterly portfolio reports, daily confirms, the annual tax package, and custom client reports.
Private Client Administration: Provides daily support for all Private Client Account specific activity and ad hoc queries such as new account setup and processing, facilitating and tracking of asset transfers, bond analysis and liquid net worth, corporate actions and margin inquiries. An internship on this team offers a deep dive into the account setup process, asset transfers, bond analysis and liquid net worth, corporate actions, margin inquiries, and the inner workings of our investment vehicles.
Reference Data Management Services: Responsible for maintaining core data for all of AllianceBernstein, such as security setup, pricing, corporate actions, class actions and proxy. The Intern will gain an understanding of what it takes to establish a security on our security master and how that security in managed throughout its lifecycle as well as the multiple downstream consuming applications and their use of the data.
AB Defined Contribution Operations: ABDC Operations provides support for our defined contribution products: Custom Retirement Strategies (CRS), Lifetime Income Strategy (LIS), Retirement Strategies, Wealth Strategies as well as our CIT business. The Intern will gain insight into the investment process and learn about our defined contribution products.
Separately Managed Accounts (SMA) Operations: Supports equity and fixed income portfolio management, trading and sales teams by performing critical daily, weekly and monthly tasks to ensure account data is accurate and accounts are invested properly. The Intern will gain an understanding of and support the SMA business including front, middle and back office processes. The Intern will also partner with management and the team to complete process improvement and risk reduction initiatives.
Transfer Agency Operations
Domestic and Offshore Financial Control: responsible for reconciliation of all TA related bank accounts and cash movement between funds and TA. This performs additional functions supporting NAV delivery and commission payments and serves as liaison between Global Fund Accounting, Corporate Accounting and our custodian banks.
Global Operational Risk Management (GORM): responsible for protecting AllianceBernstein and its mutual fund investors through surveillance of activity to identify and prevent fraud or any other unusual activity. This team performs functions to mitigate risk/loss to the firm and an internship in GORM offers insight to money movement within the financial services industry.
BADS (Business Application Development Services) provides a diverse set of services to ABIS’ Domestic and International business units. The BADs team delivers application support and development services for multiple vendor developed applications (AWD, TA2000 Desktop, SMARTDESK, and STOR QM.) Additionally, the team plays a major role in Process Design and Workflow development, is responsible for ABIS custom report and data – related automation, and provides business analysis and documentation services which facilitate the creation of AllianceBernstein custom applications developed by ABIT (AB Information Technology).
Partner Distribution Services (PDS)
Sales Operations and Back Office Support Team: responsible for providing support to ABI Sales and managing our operational relationship with back offices for our intermediaries.
NSCC Operations Support: responsible for ensuring daily trade activity submitted via NSCC (approximately 95% of our fund daily trade volume) is completed successfully.
Sales Data Management Operations: responsible for ensuring sales/redemption reporting is timely and accurately attributed to our sales force.
Qualifications
We’re looking for candidates who demonstrate academic excellence, innovation, leadership potential and a passion for learning our business. Candidates will possess the following qualifications:
December 2020 or May/June 2021 Bachelor’s degree candidates in accounting, finance, economics, business administration or related fields
Cumulative GPA of 3.3 or better
Must be a US Citizen or Permanent Resident
Proficiency in Microsoft Office and Excel
Client focus and an interest in serving our firm’s internal clients
Excellent verbal and written communication skills
Ability to work in a challenging, fast-paced team-oriented environment
Aspiration for a career in investment management operations
Candidates must be available to work full-time in June 2020 for 10 weeks.
Besides the best corporate culture in the industry:
The potential to receive an offer for our full-time Program at the end of your internship!
Highly competitive salary
First-hand training and experience with innovative technologies through our apprenticeship model
Extensive technical and business training opportunities
Engage with senior leaders through networking events, coffee chats and lunch & learn sessions
Formal mentorship program
1 on 1 career planning and development sessions
Opportunity to join multiple Employee Resource and Wellness Groups to connect you with colleagues across the firm
This position is located in San Antonio, TX.
If you have any questions at all about our Program, please feel free to contact us at topprogram@alliancebernstein.com
About Alert Logic
Alert Logic® seamlessly connects an award-winning security platform, cutting-edge threat intelligence, and expert defenders – to provide the best security and peace of mind for your business 24/7 – at a lower total cost than point solutions, SIEM tools, or traditional security outsourcing vendors. We offer a new approach to evolving threats, expanding compliance risks, and resource constraints - helping you get the right level of security and compliance coverage across any environment. That’s SIEMless Threat Management. Only from Alert Logic.
Job Summary
We’re looking to hire a driven individual like yourself, for our Channel Sales team! A successful Channel Account Executive will possess strong business acumen, leadership experience, and large partner management experience. They will be responsible for sitting on site at one of our largest Partners and work directly with the Partner, building a shared vision and partner plan, and driving standards adoption, leading to joint engagement in the field.
Key Functional areas of responsibility include:
Partner Development & GTM Execution
Partner Training
Joint Selling with a Partner Account Team to an end-customer
Partner Onboarding
Partner Lifecycle Management
Primary Responsibilities
Drive pipeline creation within existing partners that fit certain industry vertical profiles
Help clearly articulate the key drivers and value points for partner decision makers that lead to partner adoption of and loyalty to Alert Logic services
Accomplished background in both direct and channel sales. This role will include meeting with our Strategic Partner’s end-customers and prospects and acting as the security subject matter expert with the help of a Solution Engineer
Execute on partner objectives set by partner and regional management, including quota retirement
Communicate Alert Logic’s solutions and services and work with Sales Leaders, Sales Executives, Marketing, Solution Engineers Account Executives, and Product Training to ensure partners are fully aware of Alert Logic capabilities and differentiators within certain industry verticals.
Adhere to and support the global partner program guidelines, rules, and measures
Assist as needed in the development of required support materials for the program in collaboration with the Partner Marketing organization
Measure and report on the success of assigned partners
Help develop, maintain, and strengthen business relationships at all levels with assigned partners
Translate common Platform Alert Logic capabilities into a high-value joint solution for target partner types to repeat and scale the GTM engine.
Required Skills and Experience
5+ Years of field sales experience related to channel management or channel sales
Preferably, knowledge of SaaS products and Security products
Must be comfortable and willing to sit on site at the Partner in San Antonio
Strong experience with Partner Sales focused on key industry segments or verticals within Security, Hosting/Cloud, Networking or SaaS solutions
Documented history of outperformance on sales goals
Must have proficiency in multi-level channel selling environments; must be familiar with how solutions are sold and fulfilled through the channel
Knowledge of Salesforce.com strongly preferred
Willingness to travel 50-75% of the time
Bachelor’s degree or equivalent work experience
Alert Logic is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.
Notice to recruitment agencies: Alert Logic does not accept unsolicited candidate resumes from recruiting agencies. We will not be liable for and will not pay placement fees for unsolicited resumes submitted to our jobs postings, employees or company locations.
Sep 12, 2019
About Alert Logic
Alert Logic® seamlessly connects an award-winning security platform, cutting-edge threat intelligence, and expert defenders – to provide the best security and peace of mind for your business 24/7 – at a lower total cost than point solutions, SIEM tools, or traditional security outsourcing vendors. We offer a new approach to evolving threats, expanding compliance risks, and resource constraints - helping you get the right level of security and compliance coverage across any environment. That’s SIEMless Threat Management. Only from Alert Logic.
Job Summary
We’re looking to hire a driven individual like yourself, for our Channel Sales team! A successful Channel Account Executive will possess strong business acumen, leadership experience, and large partner management experience. They will be responsible for sitting on site at one of our largest Partners and work directly with the Partner, building a shared vision and partner plan, and driving standards adoption, leading to joint engagement in the field.
Key Functional areas of responsibility include:
Partner Development & GTM Execution
Partner Training
Joint Selling with a Partner Account Team to an end-customer
Partner Onboarding
Partner Lifecycle Management
Primary Responsibilities
Drive pipeline creation within existing partners that fit certain industry vertical profiles
Help clearly articulate the key drivers and value points for partner decision makers that lead to partner adoption of and loyalty to Alert Logic services
Accomplished background in both direct and channel sales. This role will include meeting with our Strategic Partner’s end-customers and prospects and acting as the security subject matter expert with the help of a Solution Engineer
Execute on partner objectives set by partner and regional management, including quota retirement
Communicate Alert Logic’s solutions and services and work with Sales Leaders, Sales Executives, Marketing, Solution Engineers Account Executives, and Product Training to ensure partners are fully aware of Alert Logic capabilities and differentiators within certain industry verticals.
Adhere to and support the global partner program guidelines, rules, and measures
Assist as needed in the development of required support materials for the program in collaboration with the Partner Marketing organization
Measure and report on the success of assigned partners
Help develop, maintain, and strengthen business relationships at all levels with assigned partners
Translate common Platform Alert Logic capabilities into a high-value joint solution for target partner types to repeat and scale the GTM engine.
Required Skills and Experience
5+ Years of field sales experience related to channel management or channel sales
Preferably, knowledge of SaaS products and Security products
Must be comfortable and willing to sit on site at the Partner in San Antonio
Strong experience with Partner Sales focused on key industry segments or verticals within Security, Hosting/Cloud, Networking or SaaS solutions
Documented history of outperformance on sales goals
Must have proficiency in multi-level channel selling environments; must be familiar with how solutions are sold and fulfilled through the channel
Knowledge of Salesforce.com strongly preferred
Willingness to travel 50-75% of the time
Bachelor’s degree or equivalent work experience
Alert Logic is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.
Notice to recruitment agencies: Alert Logic does not accept unsolicited candidate resumes from recruiting agencies. We will not be liable for and will not pay placement fees for unsolicited resumes submitted to our jobs postings, employees or company locations.
A-MAX Auto Insurance is an industry leader that specializes in providing low cost insurance to thousands of Texas residents and businesses. At A-MAX, we are dedicated to exceeding expectations by continuing to set forth our commitment of providing excellent service, affordable rates, and convenient locations. We are on an exciting growth journey and need exceptional talent to drive our vision. To view many great employment opportunities, please visit www.amaxinsurance.com/careers and apply!
A-MAX Auto Insurance Customer Service Representative / Agent Position Purpose: A-MAX Auto Insurance is seeking energetic and hungry individuals with an entrepreneurial spirit to join our fast pace sales team, as Customer Service Representative / Insurance Sales Agent. As a CSR / Sales Agent you will work with a team that shares your desire to win. Position pays a competitive base with a generous commission structure that works well for those who are disciplined and follow our proven sales process.
Job Responsibilities: -Assist customers with various types of insurance needs ex. automobile, motorcycle, home, travel, fire, and property and possibly specialized policies such as marine or commercial needs depending on license type.
Communicate with clients to understand their financial resources and needs, the physical condition of the property to be insured, and discuss any existing insurance coverage.
Customize insurance programs to suit individual customers, often covering a variety of risks.
Provide excellent service by explaining features, advantages and disadvantages of various policies to promote the sale of insurance plans.
Inspect vehicles, examining general condition, age, and other characteristics, to decide if it is an acceptable insurance risk.
Contact underwriting and submit forms to bind coverage. Agents must complete and submit forms timely so that policy requirements are achieved.
Calculate premiums and establish payment method and process payments.
You will also help prepare required daily reports and use MS Excel and math skills to report transactions and balance reports.
Seek out new clients, generate lists of prospective clients, and develop clientele by networking and marketing.
You and your office will develop marketing strategies to attract new customers.
Assist customer with communication of insurance claims to ensure quality customer service. Reach out to policyholders daily to follow up on various matters such as, payment requests, suspensions, renewals, and policy cancellations.
Perform administrative tasks, such as organizing and completing paperwork, filing, maintaining records and handling policy renewals daily.
Must have reliable transportation for daily marketing and bank deposits.
Assist with daily housekeeping routines which include but are not limited to: turning on lights and signs, making coffee, ensuring equipment and computers are ready for work, and customer areas (tables, floors) are free of dirt, dust and other debris. Daily housekeeping of the break room and rest rooms are required as well.
Attend meetings, seminars and programs to learn about new products and services, learn new skills, and receive technical assistance in developing new accounts.
Complete continuing education courses as required to maintain active license status with TDI.
Education/Licensing: • High School Diploma or GED • Customer Service/Insurance Sales Experience preferred • Basic knowledge of Insurance Industry, is a plus • Hold a valid and current County Mutual, Limited Lines or Property & Casualty License in Texas (highly preferred, but not required) Experience/Successful Requirements: • Good organizational and interpersonal skills with a strong customer focus. • Basic Computer knowledge and possess strong written, verbal and people skills. • Demonstrated intermediate to advanced written communication skills (spelling, grammar, and punctuation) and verbal communications skills. • Able to work independently with minimal/no supervision. • Ability to quickly learn any Company/Proprietary software is necessary. • Bilingual (Spanish/English) preferred, but not required ** The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.** While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The ability to work within safety guidelines as it pertains to AMAX standards of operations.
Note This job description is intended as a guide to reflect the principal functions of the job. However, it is not an all-inclusive listing of the required job functions and functions may vary. Further, the job description is subject to change at the discretion of Managing Partner.
A-MAX Auto Insurance is committed to creating a diverse environment and is proud to be an equal opportunity employer.
Sep 12, 2019
A-MAX Auto Insurance is an industry leader that specializes in providing low cost insurance to thousands of Texas residents and businesses. At A-MAX, we are dedicated to exceeding expectations by continuing to set forth our commitment of providing excellent service, affordable rates, and convenient locations. We are on an exciting growth journey and need exceptional talent to drive our vision. To view many great employment opportunities, please visit www.amaxinsurance.com/careers and apply!
A-MAX Auto Insurance Customer Service Representative / Agent Position Purpose: A-MAX Auto Insurance is seeking energetic and hungry individuals with an entrepreneurial spirit to join our fast pace sales team, as Customer Service Representative / Insurance Sales Agent. As a CSR / Sales Agent you will work with a team that shares your desire to win. Position pays a competitive base with a generous commission structure that works well for those who are disciplined and follow our proven sales process.
Job Responsibilities: -Assist customers with various types of insurance needs ex. automobile, motorcycle, home, travel, fire, and property and possibly specialized policies such as marine or commercial needs depending on license type.
Communicate with clients to understand their financial resources and needs, the physical condition of the property to be insured, and discuss any existing insurance coverage.
Customize insurance programs to suit individual customers, often covering a variety of risks.
Provide excellent service by explaining features, advantages and disadvantages of various policies to promote the sale of insurance plans.
Inspect vehicles, examining general condition, age, and other characteristics, to decide if it is an acceptable insurance risk.
Contact underwriting and submit forms to bind coverage. Agents must complete and submit forms timely so that policy requirements are achieved.
Calculate premiums and establish payment method and process payments.
You will also help prepare required daily reports and use MS Excel and math skills to report transactions and balance reports.
Seek out new clients, generate lists of prospective clients, and develop clientele by networking and marketing.
You and your office will develop marketing strategies to attract new customers.
Assist customer with communication of insurance claims to ensure quality customer service. Reach out to policyholders daily to follow up on various matters such as, payment requests, suspensions, renewals, and policy cancellations.
Perform administrative tasks, such as organizing and completing paperwork, filing, maintaining records and handling policy renewals daily.
Must have reliable transportation for daily marketing and bank deposits.
Assist with daily housekeeping routines which include but are not limited to: turning on lights and signs, making coffee, ensuring equipment and computers are ready for work, and customer areas (tables, floors) are free of dirt, dust and other debris. Daily housekeeping of the break room and rest rooms are required as well.
Attend meetings, seminars and programs to learn about new products and services, learn new skills, and receive technical assistance in developing new accounts.
Complete continuing education courses as required to maintain active license status with TDI.
Education/Licensing: • High School Diploma or GED • Customer Service/Insurance Sales Experience preferred • Basic knowledge of Insurance Industry, is a plus • Hold a valid and current County Mutual, Limited Lines or Property & Casualty License in Texas (highly preferred, but not required) Experience/Successful Requirements: • Good organizational and interpersonal skills with a strong customer focus. • Basic Computer knowledge and possess strong written, verbal and people skills. • Demonstrated intermediate to advanced written communication skills (spelling, grammar, and punctuation) and verbal communications skills. • Able to work independently with minimal/no supervision. • Ability to quickly learn any Company/Proprietary software is necessary. • Bilingual (Spanish/English) preferred, but not required ** The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.** While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The ability to work within safety guidelines as it pertains to AMAX standards of operations.
Note This job description is intended as a guide to reflect the principal functions of the job. However, it is not an all-inclusive listing of the required job functions and functions may vary. Further, the job description is subject to change at the discretion of Managing Partner.
A-MAX Auto Insurance is committed to creating a diverse environment and is proud to be an equal opportunity employer.
Job Overview:
The Jewelry Lead’s major responsibility is to drive sales in the total Jewelry/Watch business. Additionally, the Lead is responsible for maximizing sales and profits through the development of a quality sales organization and appropriate merchandise content within an area of the store. The Lead is also responsible for fulfillment and performing other duties as necessary, including new receipts, merchandising, markdowns, and signing. Store sales volume will determine degree of selling responsibility.
Macy’s uses a scheduling plan that allows our associates to participate in the creation of their work schedules by managing availability and identifying preferences. Additionally, during key events and peak selling times, Macy’s may offer additional shifts to our associates, which they may pick up using the self-scheduling tool. Details on Macy's schedule options are available during the interview process.
Essential Functions:
Be proficient in POS and MPOS systems including Search and Send, My Client, and More@ Macy’s tablet app
Be proactive assisting customers who are using devices to shop and compare, whether Macy’s devices or their own
Assist customers in all aspects of total store fulfillment and have the ability to satisfy the needs of our digital and physical customers by making appropriate partnerships when necessary
Motivate associates to maximize company programs by reinforcing the benefits including but not limited to Worry No More & Star Rewards. Provide an exceptional customer experience by ensuring the customer is always the priority
Drive Pre-sell results through daily communication and recognition
Ensure merchandising process goes smoothly and recover department to floor readiness standards
Maintain a consistent, high level of customer service within the jewelry complex. Consistently provide feedback on associate MAGIC behaviors to their direct supervisor.
Use computer system to monitor sales results for the Jewelry complex and maintain awareness of the area’s business
Ensure all Jewelry procedures, policies, standards, and Fine Jewelry Operations are understood and followed by associates
Manage the tools used to create professional selling standards, including My Client, product knowledge material, selling techniques, and point of sale system.
Maintain acceptable presentation standards on the selling floor through proper utilization of visual displays and merchandise content
Manage adherence to Merchandise Availability Protection Standards (MAP) and maintain a high level of associate awareness regarding shortage
Support the execution of physical inventory process for Jewelry
Execute sale set-ups, stock put away, fill-in, signing, and markdowns in a timely manner
Be knowledgeable of POS policies and procedures and be able to train and coach associates on the POS functions
Review advertising calendar and maintain floor presentation to maximize sales opportunities
Build enthusiasm and awareness of promotional events amongst selling staff
Recruit, motivate, and develop new and incumbent associates on company policies and procedures, product knowledge.
Review business driving opportunities with management and coordinate implementation within area.
Communicate information from buyers, vendors, and planners on product knowledge and merchandise presentation to the selling team build awareness of customer requests regarding merchandise mix.
Maintain contact with all levels of management at the store and district level to obtain direction and support.
Partner with Store & District Staffing resources on necessary schedule edits to maximize results.
Adhere to Asset Protection and inventory control and compliance procedures
Maintain department recovery standards; including fitting room go backs to standard, if applicable.
Establish high level of shortage awareness and effectiveness; ensure that all policies and procedures are implemented.
Perform these functions in an efficient manner, as directed by the supervisor.
Demonstrate regular, dependable attendance and punctuality.
Qualifications:
Education/Experience:
High School Diploma or equivalent required.
Minimum of one to five years of experience in retail sales is required.
Communication Skills:
Effective written and verbal skills, ability to interpret instructional documents such as safety rules, operating and maintenance instructions and procedure manuals.
Mathematical Skills:
Basic math functions such as addition, subtraction, multiplication, and division.
Able to use a calculator.
Reasoning Ability:
Self-starter, able to work independently and as part of a team and must have good time management skills.
Physical Demands:
This position involves constant moving and standing. Involves standing for at least two consecutive hours. Involves lifting at least 30 lbs. May occasionally involve reaching, stooping, kneeling, crouching, and climbing ladders. May involve reaching above eye level. Involves close vision, color vision, depth perception, and focus adjustment.
Other Skills:
Superior organizational and time management skills.
Able to delegate tasks.
Ability to collaborate and function as a member of a team.
Must possess a strong sense of urgency.
Should be comfortable with the use of computers and frequent use of RF equipment.
Work Hours:
Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays based on department and store/company needs.
This job description is not all inclusive. Macy’s Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
Sep 12, 2019
Job Overview:
The Jewelry Lead’s major responsibility is to drive sales in the total Jewelry/Watch business. Additionally, the Lead is responsible for maximizing sales and profits through the development of a quality sales organization and appropriate merchandise content within an area of the store. The Lead is also responsible for fulfillment and performing other duties as necessary, including new receipts, merchandising, markdowns, and signing. Store sales volume will determine degree of selling responsibility.
Macy’s uses a scheduling plan that allows our associates to participate in the creation of their work schedules by managing availability and identifying preferences. Additionally, during key events and peak selling times, Macy’s may offer additional shifts to our associates, which they may pick up using the self-scheduling tool. Details on Macy's schedule options are available during the interview process.
Essential Functions:
Be proficient in POS and MPOS systems including Search and Send, My Client, and More@ Macy’s tablet app
Be proactive assisting customers who are using devices to shop and compare, whether Macy’s devices or their own
Assist customers in all aspects of total store fulfillment and have the ability to satisfy the needs of our digital and physical customers by making appropriate partnerships when necessary
Motivate associates to maximize company programs by reinforcing the benefits including but not limited to Worry No More & Star Rewards. Provide an exceptional customer experience by ensuring the customer is always the priority
Drive Pre-sell results through daily communication and recognition
Ensure merchandising process goes smoothly and recover department to floor readiness standards
Maintain a consistent, high level of customer service within the jewelry complex. Consistently provide feedback on associate MAGIC behaviors to their direct supervisor.
Use computer system to monitor sales results for the Jewelry complex and maintain awareness of the area’s business
Ensure all Jewelry procedures, policies, standards, and Fine Jewelry Operations are understood and followed by associates
Manage the tools used to create professional selling standards, including My Client, product knowledge material, selling techniques, and point of sale system.
Maintain acceptable presentation standards on the selling floor through proper utilization of visual displays and merchandise content
Manage adherence to Merchandise Availability Protection Standards (MAP) and maintain a high level of associate awareness regarding shortage
Support the execution of physical inventory process for Jewelry
Execute sale set-ups, stock put away, fill-in, signing, and markdowns in a timely manner
Be knowledgeable of POS policies and procedures and be able to train and coach associates on the POS functions
Review advertising calendar and maintain floor presentation to maximize sales opportunities
Build enthusiasm and awareness of promotional events amongst selling staff
Recruit, motivate, and develop new and incumbent associates on company policies and procedures, product knowledge.
Review business driving opportunities with management and coordinate implementation within area.
Communicate information from buyers, vendors, and planners on product knowledge and merchandise presentation to the selling team build awareness of customer requests regarding merchandise mix.
Maintain contact with all levels of management at the store and district level to obtain direction and support.
Partner with Store & District Staffing resources on necessary schedule edits to maximize results.
Adhere to Asset Protection and inventory control and compliance procedures
Maintain department recovery standards; including fitting room go backs to standard, if applicable.
Establish high level of shortage awareness and effectiveness; ensure that all policies and procedures are implemented.
Perform these functions in an efficient manner, as directed by the supervisor.
Demonstrate regular, dependable attendance and punctuality.
Qualifications:
Education/Experience:
High School Diploma or equivalent required.
Minimum of one to five years of experience in retail sales is required.
Communication Skills:
Effective written and verbal skills, ability to interpret instructional documents such as safety rules, operating and maintenance instructions and procedure manuals.
Mathematical Skills:
Basic math functions such as addition, subtraction, multiplication, and division.
Able to use a calculator.
Reasoning Ability:
Self-starter, able to work independently and as part of a team and must have good time management skills.
Physical Demands:
This position involves constant moving and standing. Involves standing for at least two consecutive hours. Involves lifting at least 30 lbs. May occasionally involve reaching, stooping, kneeling, crouching, and climbing ladders. May involve reaching above eye level. Involves close vision, color vision, depth perception, and focus adjustment.
Other Skills:
Superior organizational and time management skills.
Able to delegate tasks.
Ability to collaborate and function as a member of a team.
Must possess a strong sense of urgency.
Should be comfortable with the use of computers and frequent use of RF equipment.
Work Hours:
Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays based on department and store/company needs.
This job description is not all inclusive. Macy’s Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
Job Overview:
As a Sales Supervisor, you will support My Macy's and drive sales for a specific selling area in partnership with a Sales Manager. You will be responsible for assisting the Sales Manager by supervising all daily selling activities and leading a selling team in your selling area. Responsibilities include, assisting in the selling process; driving customer service through coaching and monitoring selling behaviors; teaching product knowledge and communicating policies and procedures. Perform other duties as assigned. This position leads to placement as a Sales Manager.
Essential Functions:
Sales:
Drive and exceed sales goals by executing Macy's initiatives.
Lead the push toward selling through coaching and recognition.
Review reports, identify deficient areas and partner with Sales Manager to implement action plans.
Identify best sellers and key items; communicate merchandise needs to optimize the My Macy's process.
Ensure accuracy of promotional presentation; communicate advertising and sales information to Associates.
Strengthen attendance and weekend hours compliance among staff
Motivate Associates to solicit our Star Rewards Program by reinforcing the benefits of new accounts.
Review your personal Selling Area Scorecard monthly for your Associate Turnover, Sales & Star Rewards results.
Establish high level of shortage awareness and effectiveness; ensure that all policies and procedures are implemented.
Customer:
Coach Associates to consistently deliver effective selling behaviors resulting in high customer engagement.
Review & utilize Associate Scorecards to provide recognition; partner with Sales Manager to develop and communicate strategies to improve results.
Observe Associates twice daily through formal observations focusing on selling behaviors; ensure Associates are providing an outstanding shopping experience to all customers.
Coach to Associate Scorecard metrics weekly through daily informal observations defining one focus metric and behaviors to improve an individual metric.
Ensure optimum sales floor coverage and lead selling initiatives throughout the store as required.
Maintain high customer readiness standards; deliver a clean, neat and easy to shop store environment.
People:
Partner with Sales Manager to interview and employ selling focused Sales Associates.
Engage in Macy's recognition program; reward Associates with recognition cards.
Provide input to performance evaluations; ensuring Associates participate in the development of individual performance improvement plans.
Make recommendations on Associate promotion, advancement, talent development and termination.
Address Associate concerns in a reasonable and fair manner, consistent with the values expected by the Company.
Create a positive, inclusive work environment resulting in retention of the best people and turnover reduction.
Coordinate Associate vacation scheduling and paid time off for Sales Manager's total area of responsibility.
Regular, dependable attendance & punctuality.
Qualifications:
Education/Experience:
Bachelor’s Degree preferred or comparable work experience.
1-2 years experience.
Communication Skills:
Excellent written and verbal communication skills.
Ability to read, write and interpret instructional documents such as reports and procedural manuals.
Mathematical Skills:
Basic math functions such as addition, subtraction, multiplication, division, and analytical skills.
Reasoning Ability:
Must be able to work independently with minimal supervision and make sound decisions.
Physical Demands:
This position involves regular walking, standing, sitting, hearing, and talking.
May occasionally involve stooping, kneeling, or crouching.
May involve close vision, color vision, depth perception, focus adjustment.
Involves manual dexterity for using keyboard, mouse, and other office equipment.
May involve moving or lifting items under 10 pounds.
Other Skills:
Demonstrated leadership/supervisory skills.
Strong interpersonal and organizational skills.
Ability to empower and develop a team.
Ability to collaborate and function as a member of a team.
Ability to execute plans and strategies.
Strong organizational skills and the ability to adapt quickly to changing priorities.
Ability to anticipate and solve problems, act decisively and persist in the face of obstacles.
Ability to work in a fast pace environment.
Commitment to exemplifying the highest integrity and professional business standards.
Work Hours:
Ability to work a flexible schedule based on department and company needs.
This job description is not all inclusive. Macy’s Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
Sep 12, 2019
Job Overview:
As a Sales Supervisor, you will support My Macy's and drive sales for a specific selling area in partnership with a Sales Manager. You will be responsible for assisting the Sales Manager by supervising all daily selling activities and leading a selling team in your selling area. Responsibilities include, assisting in the selling process; driving customer service through coaching and monitoring selling behaviors; teaching product knowledge and communicating policies and procedures. Perform other duties as assigned. This position leads to placement as a Sales Manager.
Essential Functions:
Sales:
Drive and exceed sales goals by executing Macy's initiatives.
Lead the push toward selling through coaching and recognition.
Review reports, identify deficient areas and partner with Sales Manager to implement action plans.
Identify best sellers and key items; communicate merchandise needs to optimize the My Macy's process.
Ensure accuracy of promotional presentation; communicate advertising and sales information to Associates.
Strengthen attendance and weekend hours compliance among staff
Motivate Associates to solicit our Star Rewards Program by reinforcing the benefits of new accounts.
Review your personal Selling Area Scorecard monthly for your Associate Turnover, Sales & Star Rewards results.
Establish high level of shortage awareness and effectiveness; ensure that all policies and procedures are implemented.
Customer:
Coach Associates to consistently deliver effective selling behaviors resulting in high customer engagement.
Review & utilize Associate Scorecards to provide recognition; partner with Sales Manager to develop and communicate strategies to improve results.
Observe Associates twice daily through formal observations focusing on selling behaviors; ensure Associates are providing an outstanding shopping experience to all customers.
Coach to Associate Scorecard metrics weekly through daily informal observations defining one focus metric and behaviors to improve an individual metric.
Ensure optimum sales floor coverage and lead selling initiatives throughout the store as required.
Maintain high customer readiness standards; deliver a clean, neat and easy to shop store environment.
People:
Partner with Sales Manager to interview and employ selling focused Sales Associates.
Engage in Macy's recognition program; reward Associates with recognition cards.
Provide input to performance evaluations; ensuring Associates participate in the development of individual performance improvement plans.
Make recommendations on Associate promotion, advancement, talent development and termination.
Address Associate concerns in a reasonable and fair manner, consistent with the values expected by the Company.
Create a positive, inclusive work environment resulting in retention of the best people and turnover reduction.
Coordinate Associate vacation scheduling and paid time off for Sales Manager's total area of responsibility.
Regular, dependable attendance & punctuality.
Qualifications:
Education/Experience:
Bachelor’s Degree preferred or comparable work experience.
1-2 years experience.
Communication Skills:
Excellent written and verbal communication skills.
Ability to read, write and interpret instructional documents such as reports and procedural manuals.
Mathematical Skills:
Basic math functions such as addition, subtraction, multiplication, division, and analytical skills.
Reasoning Ability:
Must be able to work independently with minimal supervision and make sound decisions.
Physical Demands:
This position involves regular walking, standing, sitting, hearing, and talking.
May occasionally involve stooping, kneeling, or crouching.
May involve close vision, color vision, depth perception, focus adjustment.
Involves manual dexterity for using keyboard, mouse, and other office equipment.
May involve moving or lifting items under 10 pounds.
Other Skills:
Demonstrated leadership/supervisory skills.
Strong interpersonal and organizational skills.
Ability to empower and develop a team.
Ability to collaborate and function as a member of a team.
Ability to execute plans and strategies.
Strong organizational skills and the ability to adapt quickly to changing priorities.
Ability to anticipate and solve problems, act decisively and persist in the face of obstacles.
Ability to work in a fast pace environment.
Commitment to exemplifying the highest integrity and professional business standards.
Work Hours:
Ability to work a flexible schedule based on department and company needs.
This job description is not all inclusive. Macy’s Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
A-MAX Auto Insurance is an industry leader that specializes in providing low cost insurance to thousands of Texas residents and businesses. At A-MAX, we are dedicated to exceeding expectations by continuing to set forth our commitment of providing excellent service, affordable rates, and convenient locations. We are on an exciting growth journey and need exceptional talent to drive our vision. To view many great employment opportunities, please visit www.amaxinsurance.com/careers and apply!
A-MAX Auto Insurance Customer Service Representative / Agent Position Purpose: A-MAX Auto Insurance is seeking energetic and hungry individuals with an entrepreneurial spirit to join our fast pace sales team, as Customer Service Representative / Insurance Sales Agent. As a CSR / Sales Agent you will work with a team that shares your desire to win. Position pays a competitive base with a generous commission structure that works well for those who are disciplined and follow our proven sales process.
Job Responsibilities: -Assist customers with various types of insurance needs ex. automobile, motorcycle, home, travel, fire, and property and possibly specialized policies such as marine or commercial needs depending on license type.
Communicate with clients to understand their financial resources and needs, the physical condition of the property to be insured, and discuss any existing insurance coverage.
Customize insurance programs to suit individual customers, often covering a variety of risks.
Provide excellent service by explaining features, advantages and disadvantages of various policies to promote the sale of insurance plans.
Inspect vehicles, examining general condition, age, and other characteristics, to decide if it is an acceptable insurance risk.
Contact underwriting and submit forms to bind coverage. Agents must complete and submit forms timely so that policy requirements are achieved.
Calculate premiums and establish payment method and process payments.
You will also help prepare required daily reports and use MS Excel and math skills to report transactions and balance reports.
Seek out new clients, generate lists of prospective clients, and develop clientele by networking and marketing.
You and your office will develop marketing strategies to attract new customers.
Assist customer with communication of insurance claims to ensure quality customer service. Reach out to policyholders daily to follow up on various matters such as, payment requests, suspensions, renewals, and policy cancellations.
Perform administrative tasks, such as organizing and completing paperwork, filing, maintaining records and handling policy renewals daily.
Must have reliable transportation for daily marketing and bank deposits.
Assist with daily housekeeping routines which include but are not limited to: turning on lights and signs, making coffee, ensuring equipment and computers are ready for work, and customer areas (tables, floors) are free of dirt, dust and other debris. Daily housekeeping of the break room and rest rooms are required as well.
Attend meetings, seminars and programs to learn about new products and services, learn new skills, and receive technical assistance in developing new accounts.
Complete continuing education courses as required to maintain active license status with TDI.
Education/Licensing: • High School Diploma or GED • Customer Service/Insurance Sales Experience preferred • Basic knowledge of Insurance Industry, is a plus • Hold a valid and current County Mutual, Limited Lines or Property & Casualty License in Texas (highly preferred, but not required) Experience/Successful Requirements: • Good organizational and interpersonal skills with a strong customer focus. • Basic Computer knowledge and possess strong written, verbal and people skills. • Demonstrated intermediate to advanced written communication skills (spelling, grammar, and punctuation) and verbal communications skills. • Able to work independently with minimal/no supervision. • Ability to quickly learn any Company/Proprietary software is necessary. • Bilingual (Spanish/English) preferred, but not required ** The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.** While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The ability to work within safety guidelines as it pertains to AMAX standards of operations.
Note This job description is intended as a guide to reflect the principal functions of the job. However, it is not an all-inclusive listing of the required job functions and functions may vary. Further, the job description is subject to change at the discretion of Managing Partner.
A-MAX Auto Insurance is committed to creating a diverse environment and is proud to be an equal opportunity employer.
Sep 12, 2019
A-MAX Auto Insurance is an industry leader that specializes in providing low cost insurance to thousands of Texas residents and businesses. At A-MAX, we are dedicated to exceeding expectations by continuing to set forth our commitment of providing excellent service, affordable rates, and convenient locations. We are on an exciting growth journey and need exceptional talent to drive our vision. To view many great employment opportunities, please visit www.amaxinsurance.com/careers and apply!
A-MAX Auto Insurance Customer Service Representative / Agent Position Purpose: A-MAX Auto Insurance is seeking energetic and hungry individuals with an entrepreneurial spirit to join our fast pace sales team, as Customer Service Representative / Insurance Sales Agent. As a CSR / Sales Agent you will work with a team that shares your desire to win. Position pays a competitive base with a generous commission structure that works well for those who are disciplined and follow our proven sales process.
Job Responsibilities: -Assist customers with various types of insurance needs ex. automobile, motorcycle, home, travel, fire, and property and possibly specialized policies such as marine or commercial needs depending on license type.
Communicate with clients to understand their financial resources and needs, the physical condition of the property to be insured, and discuss any existing insurance coverage.
Customize insurance programs to suit individual customers, often covering a variety of risks.
Provide excellent service by explaining features, advantages and disadvantages of various policies to promote the sale of insurance plans.
Inspect vehicles, examining general condition, age, and other characteristics, to decide if it is an acceptable insurance risk.
Contact underwriting and submit forms to bind coverage. Agents must complete and submit forms timely so that policy requirements are achieved.
Calculate premiums and establish payment method and process payments.
You will also help prepare required daily reports and use MS Excel and math skills to report transactions and balance reports.
Seek out new clients, generate lists of prospective clients, and develop clientele by networking and marketing.
You and your office will develop marketing strategies to attract new customers.
Assist customer with communication of insurance claims to ensure quality customer service. Reach out to policyholders daily to follow up on various matters such as, payment requests, suspensions, renewals, and policy cancellations.
Perform administrative tasks, such as organizing and completing paperwork, filing, maintaining records and handling policy renewals daily.
Must have reliable transportation for daily marketing and bank deposits.
Assist with daily housekeeping routines which include but are not limited to: turning on lights and signs, making coffee, ensuring equipment and computers are ready for work, and customer areas (tables, floors) are free of dirt, dust and other debris. Daily housekeeping of the break room and rest rooms are required as well.
Attend meetings, seminars and programs to learn about new products and services, learn new skills, and receive technical assistance in developing new accounts.
Complete continuing education courses as required to maintain active license status with TDI.
Education/Licensing: • High School Diploma or GED • Customer Service/Insurance Sales Experience preferred • Basic knowledge of Insurance Industry, is a plus • Hold a valid and current County Mutual, Limited Lines or Property & Casualty License in Texas (highly preferred, but not required) Experience/Successful Requirements: • Good organizational and interpersonal skills with a strong customer focus. • Basic Computer knowledge and possess strong written, verbal and people skills. • Demonstrated intermediate to advanced written communication skills (spelling, grammar, and punctuation) and verbal communications skills. • Able to work independently with minimal/no supervision. • Ability to quickly learn any Company/Proprietary software is necessary. • Bilingual (Spanish/English) preferred, but not required ** The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.** While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The ability to work within safety guidelines as it pertains to AMAX standards of operations.
Note This job description is intended as a guide to reflect the principal functions of the job. However, it is not an all-inclusive listing of the required job functions and functions may vary. Further, the job description is subject to change at the discretion of Managing Partner.
A-MAX Auto Insurance is committed to creating a diverse environment and is proud to be an equal opportunity employer.
Job Description
At Wells Fargo, we want to satisfy our customers’ financial needs and help them succeed financially. We’re looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you’ll feel valued and inspired to contribute your unique skills and experience.
Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.
Consumer Banking is an industry leader in supporting homeowners and consumers in addition to operating one of the most extensive banking franchises in the country. We serve mass market, affluent, and small business customers; as well as provide home and personal lending. Our focus is on delivering an exceptional experience for our customers through financial advice and guidance coupled with providing the products and services that will help them realize their financial hopes and dreams. We’ve built our team of top professionals by rewarding their accomplishments and ensuring they have what's needed to succeed.
The Role
Consumer Control Monitoring & Surveillance Analytics is responsible for developing and implementing data driven self-assurance monitoring, reporting and metrics to increase and evidence control effectiveness. This individual contributor position will collaborate across Consumer Bank Conduct and Conduct Control partners to design and implement data-driven monitoring in support of Self-Assurance Activities. The candidate will support the creation of risk detection & monitoring strategies across systems, business processes, allegations, conduct, and interactions, using traditional risk analytics as well as advanced analytic techniques.
Responsibilities include:
Collaborate with business partners and other analytics teams to develop robust actionable analytics, metrics and reporting to monitor conduct risk.
Develop data analytics to identify anomalies, outliers, emerging trends and conduct risks across the Enterprise. Primary areas of focus include Regional Banking, Auto Lending and Home Lending.
Leverage both structured and unstructured data from multiple sources and “Big Data” analytic tools and platforms to provide insight into risk trends.
Leverage text analytics techniques to extract value and insights from unstructured conduct data.
Conduct behavioral trend analyses to identify potential areas for monitoring of conduct related behaviors and activity.
Partner closely with other Conduct and Sales Practices teams to support reviews, examinations, legal casework and other activities providing data analytics as required.
Working cross functionally to define business requirements and analytical needs.
Consulting and performing very complex analyses/analysis design involving data mining from multiple sources.
Interpreting and presenting results of analyses and recommendations to our business partners.
Ensure integrity of analyses through rigorous attention to detail and validation of data including adherence to policy, security and documentation protocols.
May facilitate meetings to gain consensus across stakeholders and provide partners with delivery of findings and recommendations.
May participate in model development and performance monitoring for models.
May partner with Corporate Model Risk to ensure alignment with relevant policies, guidelines, and best practice.
May lead project teams and provide guidance to less experienced team members.
The Team
This position will report to the Conduct Analytics Leader, Consumer Control Monitoring and Surveillance Analytics.
The Candidate
This candidate must be a strong analytics professional with experience designing and building monitoring, surveillance and other analytical processes in a large, distributed, diverse organization. The successful candidate will have a strong analytical foundation to synthesize information regarding allegations, customer interactions, team members, conduct risk, sales and services and sourced from multiple systems/data sources. The successful candidate will also have demonstrated leadership among peers.
Location(s): Minneapolis, MN; Des Moines, IA; Charlotte, NC; San Antonio, TX; and Chandler, AZ. However, other Wells Fargo approved locations may be considered.
Required Qualifications
6+ years of experience in one or a combination of the following: reporting, analytics, or modeling; or a Masters degree or higher in a quantitative field such as applied math, statistics, engineering, physics, accounting, finance, economics, econometrics, computer sciences, or business/social and behavioral sciences with a quantitative emphasis and 4+ years of experience in one or a combination of the following: reporting, analytics, or modeling
Desired Qualifications
Extensive knowledge and understanding of research and analysis
Strong analytical skills with high attention to detail and accuracy
Excellent verbal, written, and interpersonal communication skills
Ability to create and improve process through strategic thinking
Ability to exercise independent judgment to identify and resolve problems
Ability to negotiate, influence, and collaborate to build successful relationships
Experience with text mining or text analytics
Teradata experience
Other Desired Qualifications
Demonstrated ability to design and lead very complex projects/analyses
Demonstrated ability to perform very complex activities related to business analysis and modeling
Ability to share both technical and analytical knowledge and mentor lower-level staff
Knowledge of Consumer Banking products, sales processes, conduct risk, and allegations management.
Must possess strong collaborative skills
Ability to communicate powerfully and prolifically to business partners and simplify the complex
Demonstrated SQL expertise including the ability to write complex queries and database knowledge in order to analyze data sources across a variety of sources
Experience with enterprise data environments, particularly BMG, EIW, CBDW, C2T, and CMIRP
Demonstrated data visualization experience using BI tools e.g., Tableau, Microsoft BI, etc.
Demonstrated expertise with SAS, Python or R
Job Expectations
Ability to travel up to 10% of the time
Disclaimer
All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.
Relevant military experience is considered for veterans and transitioning service men and women.
Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.
CONSUMER BNKG
Sep 12, 2019
Job Description
At Wells Fargo, we want to satisfy our customers’ financial needs and help them succeed financially. We’re looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you’ll feel valued and inspired to contribute your unique skills and experience.
Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.
Consumer Banking is an industry leader in supporting homeowners and consumers in addition to operating one of the most extensive banking franchises in the country. We serve mass market, affluent, and small business customers; as well as provide home and personal lending. Our focus is on delivering an exceptional experience for our customers through financial advice and guidance coupled with providing the products and services that will help them realize their financial hopes and dreams. We’ve built our team of top professionals by rewarding their accomplishments and ensuring they have what's needed to succeed.
The Role
Consumer Control Monitoring & Surveillance Analytics is responsible for developing and implementing data driven self-assurance monitoring, reporting and metrics to increase and evidence control effectiveness. This individual contributor position will collaborate across Consumer Bank Conduct and Conduct Control partners to design and implement data-driven monitoring in support of Self-Assurance Activities. The candidate will support the creation of risk detection & monitoring strategies across systems, business processes, allegations, conduct, and interactions, using traditional risk analytics as well as advanced analytic techniques.
Responsibilities include:
Collaborate with business partners and other analytics teams to develop robust actionable analytics, metrics and reporting to monitor conduct risk.
Develop data analytics to identify anomalies, outliers, emerging trends and conduct risks across the Enterprise. Primary areas of focus include Regional Banking, Auto Lending and Home Lending.
Leverage both structured and unstructured data from multiple sources and “Big Data” analytic tools and platforms to provide insight into risk trends.
Leverage text analytics techniques to extract value and insights from unstructured conduct data.
Conduct behavioral trend analyses to identify potential areas for monitoring of conduct related behaviors and activity.
Partner closely with other Conduct and Sales Practices teams to support reviews, examinations, legal casework and other activities providing data analytics as required.
Working cross functionally to define business requirements and analytical needs.
Consulting and performing very complex analyses/analysis design involving data mining from multiple sources.
Interpreting and presenting results of analyses and recommendations to our business partners.
Ensure integrity of analyses through rigorous attention to detail and validation of data including adherence to policy, security and documentation protocols.
May facilitate meetings to gain consensus across stakeholders and provide partners with delivery of findings and recommendations.
May participate in model development and performance monitoring for models.
May partner with Corporate Model Risk to ensure alignment with relevant policies, guidelines, and best practice.
May lead project teams and provide guidance to less experienced team members.
The Team
This position will report to the Conduct Analytics Leader, Consumer Control Monitoring and Surveillance Analytics.
The Candidate
This candidate must be a strong analytics professional with experience designing and building monitoring, surveillance and other analytical processes in a large, distributed, diverse organization. The successful candidate will have a strong analytical foundation to synthesize information regarding allegations, customer interactions, team members, conduct risk, sales and services and sourced from multiple systems/data sources. The successful candidate will also have demonstrated leadership among peers.
Location(s): Minneapolis, MN; Des Moines, IA; Charlotte, NC; San Antonio, TX; and Chandler, AZ. However, other Wells Fargo approved locations may be considered.
Required Qualifications
6+ years of experience in one or a combination of the following: reporting, analytics, or modeling; or a Masters degree or higher in a quantitative field such as applied math, statistics, engineering, physics, accounting, finance, economics, econometrics, computer sciences, or business/social and behavioral sciences with a quantitative emphasis and 4+ years of experience in one or a combination of the following: reporting, analytics, or modeling
Desired Qualifications
Extensive knowledge and understanding of research and analysis
Strong analytical skills with high attention to detail and accuracy
Excellent verbal, written, and interpersonal communication skills
Ability to create and improve process through strategic thinking
Ability to exercise independent judgment to identify and resolve problems
Ability to negotiate, influence, and collaborate to build successful relationships
Experience with text mining or text analytics
Teradata experience
Other Desired Qualifications
Demonstrated ability to design and lead very complex projects/analyses
Demonstrated ability to perform very complex activities related to business analysis and modeling
Ability to share both technical and analytical knowledge and mentor lower-level staff
Knowledge of Consumer Banking products, sales processes, conduct risk, and allegations management.
Must possess strong collaborative skills
Ability to communicate powerfully and prolifically to business partners and simplify the complex
Demonstrated SQL expertise including the ability to write complex queries and database knowledge in order to analyze data sources across a variety of sources
Experience with enterprise data environments, particularly BMG, EIW, CBDW, C2T, and CMIRP
Demonstrated data visualization experience using BI tools e.g., Tableau, Microsoft BI, etc.
Demonstrated expertise with SAS, Python or R
Job Expectations
Ability to travel up to 10% of the time
Disclaimer
All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.
Relevant military experience is considered for veterans and transitioning service men and women.
Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.
CONSUMER BNKG
San Antonio, TX
SkyPlace FBO is seeking a self-motivated and reliable Customer Service Representative to work in a team environment with flight crews and passengers. The Customer Service Representative is expected to exhibit a high level of business ethics and professionalism at all times, and maintain confidentiality in regards to customer information, staff information, and key performance indicators.
Key Responsibilities:
Care for the appearance and design function of Company-owned equipment, furnishings, and facility.
Comply with all directives as presented in the Airport security training program.
Notify the Line Service Manager or General Manager of any equipment squawks, and note same on the Equipment Maintenance Record .
Always perform tasks safely; seeking assistance, understanding the properties of soaps and detergents, and/or utilizing appropriate equipment and personal protection items to eliminate risks of injury or damage.
Occasionally operate customer or Company vehicles in the performance of Company business.
Accurately and completely input customers’ service requests into the Concierge software application, updating the request as the condition changes or is performed.
Accurately invoicing customers for services received.
Perform initial screening of visitors, and controls security badge issuance.
Coordinate ground transportation for customers as requested.
Arrange for customer catering as requested.
Ensure adequate supply of newspapers for customers are available.
Direct incoming phone calls as required.
Communicate on ground and aeronautical radios.
Accepts deliveries on behalf of Company and customer representatives if specifically authorized.
Sort daily mail.
Actively engage customers to elevate service performance and sales results.
Conduct frequent lobby, café, and restroom walk-throughs to ensure customer amenity availability and cleanliness levels are maintained, and address deficiencies.
Update the Daily Operating Report at the scheduled end of the second shift and email report to appropriate management personnel.
Call transient aircraft arriving/departing the day prior to confirm service requests.
Comply with all directives as presented in the Airport security training program.
Additional Responsibilities as assigned by the FBO Director, General Manager, or Line Service Manager
Qualifications:
Strong verbal and written communication skills
Proficient computer skills (Outlook and Word etc.)
Exceptional organizational skills and attention to detail
Must practice a high level of confidentiality
Requirements:
High School Diploma or General Education Degree (GED).
Must possess a valid state Driver's License
Previous FBO experience a plus
Bilingual preferred (English & Spanish)
Experience in the aviation industry is desired but not required
Must be willing to work nights, weekends, and holidays
Excellent interpersonal, verbal, and written communication skills.
Must have customer service/hospitality experience
Must be able to pass a 10-year background check
Must be able to pass a pre-employment drug screening
An Equal Opportunity Employer M/F/Disability/Vet
Sep 12, 2019
San Antonio, TX
SkyPlace FBO is seeking a self-motivated and reliable Customer Service Representative to work in a team environment with flight crews and passengers. The Customer Service Representative is expected to exhibit a high level of business ethics and professionalism at all times, and maintain confidentiality in regards to customer information, staff information, and key performance indicators.
Key Responsibilities:
Care for the appearance and design function of Company-owned equipment, furnishings, and facility.
Comply with all directives as presented in the Airport security training program.
Notify the Line Service Manager or General Manager of any equipment squawks, and note same on the Equipment Maintenance Record .
Always perform tasks safely; seeking assistance, understanding the properties of soaps and detergents, and/or utilizing appropriate equipment and personal protection items to eliminate risks of injury or damage.
Occasionally operate customer or Company vehicles in the performance of Company business.
Accurately and completely input customers’ service requests into the Concierge software application, updating the request as the condition changes or is performed.
Accurately invoicing customers for services received.
Perform initial screening of visitors, and controls security badge issuance.
Coordinate ground transportation for customers as requested.
Arrange for customer catering as requested.
Ensure adequate supply of newspapers for customers are available.
Direct incoming phone calls as required.
Communicate on ground and aeronautical radios.
Accepts deliveries on behalf of Company and customer representatives if specifically authorized.
Sort daily mail.
Actively engage customers to elevate service performance and sales results.
Conduct frequent lobby, café, and restroom walk-throughs to ensure customer amenity availability and cleanliness levels are maintained, and address deficiencies.
Update the Daily Operating Report at the scheduled end of the second shift and email report to appropriate management personnel.
Call transient aircraft arriving/departing the day prior to confirm service requests.
Comply with all directives as presented in the Airport security training program.
Additional Responsibilities as assigned by the FBO Director, General Manager, or Line Service Manager
Qualifications:
Strong verbal and written communication skills
Proficient computer skills (Outlook and Word etc.)
Exceptional organizational skills and attention to detail
Must practice a high level of confidentiality
Requirements:
High School Diploma or General Education Degree (GED).
Must possess a valid state Driver's License
Previous FBO experience a plus
Bilingual preferred (English & Spanish)
Experience in the aviation industry is desired but not required
Must be willing to work nights, weekends, and holidays
Excellent interpersonal, verbal, and written communication skills.
Must have customer service/hospitality experience
Must be able to pass a 10-year background check
Must be able to pass a pre-employment drug screening
An Equal Opportunity Employer M/F/Disability/Vet
Sr Front End/UI Developer - Inventory Management
- (19005196)
About H-E-B
H-E-B is one of the largest, independently owned food retailers in the nation operating over 400 stores throughout Texas and Mexico, with annual sales generating over $25 billion. Described by industry experts as a daring innovator and smart competitor, H-E-B has led the way with creative new concepts, outstanding service and a commitment to diversity in our workforce, workplace and marketplace. H-E-B offers a wealth of career opportunities to our 109,000+ Partners (employees), competitive compensation and benefits program and comprehensive training that lead to successful careers.
As a Front-End Developer for the Inventory & Location Management team at
H-E-B, you will be responsible for developing critical front-end applications to improve upon the in-store experience for our partners and the omni-channel experience of our customers. The grocery industry is quickly evolving along with today's technology – you will help lead our digital transformation through the design and development of applications using modern development platforms and methodologies including but not limited to Angular, React and Swift.
DO YOU CODE WELL WITH OTHERS?
H-E-B is a leading innovator in technology, and our Information Solutions Partners collaborate to design, construct, implement, and support technology solutions. As a Developer, you will code, test, and debug new and existing applications, as well as research and fact-find to assist in development and modifications.
Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources-People-drive the innovation, growth, and success that makes H-E-B The Greatest Retailing Company.
Do you have a:
HEART FOR PEOPLE... a passion for working with others to help accomplish their vision?
HEAD FOR BUSINESS... an ability to leverage technology to produce big-picture solutions?
PASSION FOR RESULTS... a relentless drive for finding the best answer? a desire to see a project through to the end?
We are looking for:
a bachelor's degree in computer science or information systems
programming and research skills
abilities in analytics, time-management, communication, and coaching
What is the work?
Design & Development:
Leverages CoE-approved languages and development tools to communicate with end users, gather requirements, code / configure, maintain, test, and debug modifications to existing applications of basic to medium complexity, or executes the same in the development of new applications
Leads the development of detailed specifications
Leads research and fact-finding efforts needed to develop or modify information systems of basic to medium complexity
Troubleshoots coding / configuration / installation issues of basic to medium complexity; works with software vendors as needed
Serves as technical lead on projects, enhancements, and initiatives of basic to medium complexity
Provides work breakdown structures, cost, and resource estimates
Leads software development efforts (coding, configuration, maintenance, installation, testing, and debugging), managing timelines, and technical documentation
Identifies, defines, and designs non-functional requirements into solution design, and ensuring implementation
Creates / contributes to system and application designs
Uses / contributes to the refinement of CoE-related tools, standards, and training
Training / Mentoring:
Provides training and guidance to less experienced Partners
Communications:
Actively engages and collaborates with broader technical teams to ensure timely and quality solution delivery
Communicates development status, issues, and concerns to leadership
The Senior Developer is the entry-level job grade for System Administrator. The work:
System Administration:
Supports enterprise-class applications (those that support a major business function)
- Performs bare metal installation of applications and configures per H-E-B's needs
Manages all SDLC efforts around bug fixes / enhancements (requirements through deployment), including working with application vendors or (as applications permit) coding / configuring the applications
Resolves all production support issues, including working with application vendors
Serves as the applications' technical and functional expert, including having a detailed understanding of the applications' underlying data
What is your background?
Bachelor's degree in computer science, information systems, or equivalent experience
- 6 - 9 years of experience
Experience with modern front end technologies such as Angular, React, Vue, etc
Bonus Points for design experience
Experience in leading the development phases of the Software Development Life Cycle on typical projects (development, integration, and test and implementation)
Experience in multiple development platforms (client / server, browser, mobile, package, etc.), and knowledge of their unique constraints in order to meet their non-functional requirements
Proficiency in System administration of at least one enterprise-class application suite
Do you have what it takes to be a fit as an H-E-B
Developer?
Highly skilled in at least one CoE (Center of Excellence)-approved programming language and platform
Great interpersonal / communication skills (writing, speaking, listening)
Ability to create and contribute to system / application design
Can you...
Function in a fast-paced, retail, office environment
Travel by car or airplane with overnight stays
Sit for an extended period of time
Work extended hours
DEVS3232
Primary Location US-TX-San Antonio
Work Locations Headquarters-Arsenal 646 S. Flores San Antonio 78204
Job IS Developer D
Organization Corporate Region
Shift Standard
Job Type Full-time
Job Posting Mar 6, 2019, 10:22:43 PM Unposting Date Ongoing
Sep 12, 2019
Sr Front End/UI Developer - Inventory Management
- (19005196)
About H-E-B
H-E-B is one of the largest, independently owned food retailers in the nation operating over 400 stores throughout Texas and Mexico, with annual sales generating over $25 billion. Described by industry experts as a daring innovator and smart competitor, H-E-B has led the way with creative new concepts, outstanding service and a commitment to diversity in our workforce, workplace and marketplace. H-E-B offers a wealth of career opportunities to our 109,000+ Partners (employees), competitive compensation and benefits program and comprehensive training that lead to successful careers.
As a Front-End Developer for the Inventory & Location Management team at
H-E-B, you will be responsible for developing critical front-end applications to improve upon the in-store experience for our partners and the omni-channel experience of our customers. The grocery industry is quickly evolving along with today's technology – you will help lead our digital transformation through the design and development of applications using modern development platforms and methodologies including but not limited to Angular, React and Swift.
DO YOU CODE WELL WITH OTHERS?
H-E-B is a leading innovator in technology, and our Information Solutions Partners collaborate to design, construct, implement, and support technology solutions. As a Developer, you will code, test, and debug new and existing applications, as well as research and fact-find to assist in development and modifications.
Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources-People-drive the innovation, growth, and success that makes H-E-B The Greatest Retailing Company.
Do you have a:
HEART FOR PEOPLE... a passion for working with others to help accomplish their vision?
HEAD FOR BUSINESS... an ability to leverage technology to produce big-picture solutions?
PASSION FOR RESULTS... a relentless drive for finding the best answer? a desire to see a project through to the end?
We are looking for:
a bachelor's degree in computer science or information systems
programming and research skills
abilities in analytics, time-management, communication, and coaching
What is the work?
Design & Development:
Leverages CoE-approved languages and development tools to communicate with end users, gather requirements, code / configure, maintain, test, and debug modifications to existing applications of basic to medium complexity, or executes the same in the development of new applications
Leads the development of detailed specifications
Leads research and fact-finding efforts needed to develop or modify information systems of basic to medium complexity
Troubleshoots coding / configuration / installation issues of basic to medium complexity; works with software vendors as needed
Serves as technical lead on projects, enhancements, and initiatives of basic to medium complexity
Provides work breakdown structures, cost, and resource estimates
Leads software development efforts (coding, configuration, maintenance, installation, testing, and debugging), managing timelines, and technical documentation
Identifies, defines, and designs non-functional requirements into solution design, and ensuring implementation
Creates / contributes to system and application designs
Uses / contributes to the refinement of CoE-related tools, standards, and training
Training / Mentoring:
Provides training and guidance to less experienced Partners
Communications:
Actively engages and collaborates with broader technical teams to ensure timely and quality solution delivery
Communicates development status, issues, and concerns to leadership
The Senior Developer is the entry-level job grade for System Administrator. The work:
System Administration:
Supports enterprise-class applications (those that support a major business function)
- Performs bare metal installation of applications and configures per H-E-B's needs
Manages all SDLC efforts around bug fixes / enhancements (requirements through deployment), including working with application vendors or (as applications permit) coding / configuring the applications
Resolves all production support issues, including working with application vendors
Serves as the applications' technical and functional expert, including having a detailed understanding of the applications' underlying data
What is your background?
Bachelor's degree in computer science, information systems, or equivalent experience
- 6 - 9 years of experience
Experience with modern front end technologies such as Angular, React, Vue, etc
Bonus Points for design experience
Experience in leading the development phases of the Software Development Life Cycle on typical projects (development, integration, and test and implementation)
Experience in multiple development platforms (client / server, browser, mobile, package, etc.), and knowledge of their unique constraints in order to meet their non-functional requirements
Proficiency in System administration of at least one enterprise-class application suite
Do you have what it takes to be a fit as an H-E-B
Developer?
Highly skilled in at least one CoE (Center of Excellence)-approved programming language and platform
Great interpersonal / communication skills (writing, speaking, listening)
Ability to create and contribute to system / application design
Can you...
Function in a fast-paced, retail, office environment
Travel by car or airplane with overnight stays
Sit for an extended period of time
Work extended hours
DEVS3232
Primary Location US-TX-San Antonio
Work Locations Headquarters-Arsenal 646 S. Flores San Antonio 78204
Job IS Developer D
Organization Corporate Region
Shift Standard
Job Type Full-time
Job Posting Mar 6, 2019, 10:22:43 PM Unposting Date Ongoing
Chargify, a Scaleworks portfolio business, is seeking a passionate, proactive Product Marketing Specialist that will help strengthen and communicate Chargify’s product messaging and value proposition throughout all stages of the customer lifecycle—from acquisition to retention.
Who Are We?
Chargify is a globally-recognized leader in the Recurring Billing and Subscription Management space. Our platform enables subscription businesses to create, optimize, and adapt offers—the right combination of product, packaging, pricing, and promotion—and manage change over time.
Founded in 2009, Chargify has helped thousands of businesses manage millions of offers that drive billions in annual revenue. Chargify removes billing bottlenecks and gives front, corner, and back office teams the speed and flexibility to accelerate growth.
Chargify’s culture is one of our secret weapons; check out our core values
[https://www.chargify.com/blog/core-values/]. Our team is engaged, curious, funny, inclusive, thoughtful, smart, and reliable.
About the position
The Product Marketing Specialist will help shape, validate, and strengthen product marketing functions such as messaging, positioning, thought leadership, sales enablement, and go-to-market strategy for Chargify’s billing platform. From helping shape the strategy to partnering with cross-functional teams for successful execution, this role is critical in creating awareness, communicating value, increasing engagement, and generating revenue.
Responsibilities will include:
Collaborate with cross-functional teams including product, engineering, sales, and customer support/success to better understand—and help strengthen—Chargify’s messaging, positioning, and go-to-market strategies.
Deliver successful product launches with the appropriate content, collateral, and programs to grow awareness, educate the market, and drive successful end-user engagements.
Talk to existing customers to document and promote success stories to help other subscription businesses replicate similar successes.
Work closely with sales to deeply understand the sales process, fill gaps in sales collateral, and find creative ways to accelerate sales cycles.
Perform competitive analysis, stay up-to-date on industry trends, and become an in-house expert for industry intelligence.
Be a Chargify evangelist!
Required skills and experience:
3+ years experience in product marketing at a B2B SaaS company
Technical understanding of subscription billing with the ability to translate technical requirements into value propositions and benefits
Strong business acumen to distill input from many different perspectives and create unified assets and collateral
Excellent verbal and written communication skills
Previous experience writing blog posts that range from product releases to general thought leadership/industry trends
Ability to change priorities quickly and work well under pressure
Self-starter, thoughtful, curious, resourceful and collaborative
Benefits
Full-time employees will be eligible for our benefits package, which includes:
Medical, dental, and vision insurance plans
Open PTO policy
9 paid holidays each year
Company-paid Life and AD&D coverage with the option to purchase additional coverage
Company paid Short Term Disability coverage
401(k) plan
Medical and dependent care flexible spending accounts
No visa sponsorship is available for this position*
We are an equal opportunity employer and do not discriminate against protected characteristics. We guarantee that all candidates will be given the same consideration.
Sep 12, 2019
Chargify, a Scaleworks portfolio business, is seeking a passionate, proactive Product Marketing Specialist that will help strengthen and communicate Chargify’s product messaging and value proposition throughout all stages of the customer lifecycle—from acquisition to retention.
Who Are We?
Chargify is a globally-recognized leader in the Recurring Billing and Subscription Management space. Our platform enables subscription businesses to create, optimize, and adapt offers—the right combination of product, packaging, pricing, and promotion—and manage change over time.
Founded in 2009, Chargify has helped thousands of businesses manage millions of offers that drive billions in annual revenue. Chargify removes billing bottlenecks and gives front, corner, and back office teams the speed and flexibility to accelerate growth.
Chargify’s culture is one of our secret weapons; check out our core values
[https://www.chargify.com/blog/core-values/]. Our team is engaged, curious, funny, inclusive, thoughtful, smart, and reliable.
About the position
The Product Marketing Specialist will help shape, validate, and strengthen product marketing functions such as messaging, positioning, thought leadership, sales enablement, and go-to-market strategy for Chargify’s billing platform. From helping shape the strategy to partnering with cross-functional teams for successful execution, this role is critical in creating awareness, communicating value, increasing engagement, and generating revenue.
Responsibilities will include:
Collaborate with cross-functional teams including product, engineering, sales, and customer support/success to better understand—and help strengthen—Chargify’s messaging, positioning, and go-to-market strategies.
Deliver successful product launches with the appropriate content, collateral, and programs to grow awareness, educate the market, and drive successful end-user engagements.
Talk to existing customers to document and promote success stories to help other subscription businesses replicate similar successes.
Work closely with sales to deeply understand the sales process, fill gaps in sales collateral, and find creative ways to accelerate sales cycles.
Perform competitive analysis, stay up-to-date on industry trends, and become an in-house expert for industry intelligence.
Be a Chargify evangelist!
Required skills and experience:
3+ years experience in product marketing at a B2B SaaS company
Technical understanding of subscription billing with the ability to translate technical requirements into value propositions and benefits
Strong business acumen to distill input from many different perspectives and create unified assets and collateral
Excellent verbal and written communication skills
Previous experience writing blog posts that range from product releases to general thought leadership/industry trends
Ability to change priorities quickly and work well under pressure
Self-starter, thoughtful, curious, resourceful and collaborative
Benefits
Full-time employees will be eligible for our benefits package, which includes:
Medical, dental, and vision insurance plans
Open PTO policy
9 paid holidays each year
Company-paid Life and AD&D coverage with the option to purchase additional coverage
Company paid Short Term Disability coverage
401(k) plan
Medical and dependent care flexible spending accounts
No visa sponsorship is available for this position*
We are an equal opportunity employer and do not discriminate against protected characteristics. We guarantee that all candidates will be given the same consideration.
Job Description
At Wells Fargo, we want to satisfy our customers’ financial needs and help them succeed financially. We’re looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you’ll feel valued and inspired to contribute your unique skills and experience.
Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you
Audit Services conducts audits and reports the results of our work to the Audit & Examinations Committee of the Board of Directors. We provide independent, objective assurance and consulting services delivered through a highly competent and diverse team. As a business partner, Audit helps the Company accomplish its objectives by bringing a systematic disciplined approach to evaluate and improve the effectiveness of risk management, control, and governance processes.
Audit Services is separated into individual audit teams, each led by an Executive Audit Director (EAD). These teams include:
Corporate Risk and Capital Management, (CRCM) which is comprised of Operational Risk, Compliance Risk, Enterprise Risk, Credit Risk, Model Risk, Capital Adequacy, Basel, and Capital Regulatory Reporting teams.
Consumer Banking Audit Team (CBAT), supporting consumer businesses, payments, virtual solutions, and innovation. Also includes the Remediation Coverage Program, driving remediation activities across WFAS.
Enterprise Technology Audit Group (ETAG), supporting information technology and security across the company- for team members and customers.
Enterprise Functions, which is comprised Finance & Corporate Activities (FCA), supporting Resolution and Recovery Planning, Corporate Treasury, Accounting and Financial Reporting and Regulatory Reporting and Conduct and Sales Practices (CSP)
Financial Crimes Audit Team (FiCAT), supporting compliance for Bank Secrecy Act, Anti- Money Laundering, Fraud and Global Anti-Corruption.
Shared Services Audit Team (SSAT), supporting cross-functional activities, including enterprise testing, data innovations and data analytics.
Strategy & Operations (SAOG), provides operations, infrastructure, guidance, support, development and strategy for all audit teams.
Wealth and Investment Management (WIM), supporting business lines supporting affluent advising, lending, fiduciary, and investment services.
Wholesale Banking (WHLS), supporting business lines supporting middle-market, corporate, and institutional businesses.
We offer traditional audit roles on our various line of business teams and non-traditional roles that support teams through audit professional practices, coverage coordination, subject matter expertise, and methodology change groups. While audit skills are a primary need, teams also seek potential candidates who can demonstrate subject matter knowledge of Regulatory Compliance including BSA/AML, Basel, operational risk, data analytics, credit functions, stress testing, model risk, customer remediation, and Information Technology General Controls (ITGC).
Specific Duties:
Sr. Auditors participate in basic audit projects as directed. They are responsible for:
Demonstrating professional skepticism, while performing major components of audits with Wells Fargo business activities
Executing and documenting work in accordance with WFAS policy
Identifying and developing compensating controls that mitigate audit findings
Making recommendations to management
Developing ways to improve existing audit practices
Leading smaller scale audits and projects
Designing and executing tests to verify control effectiveness
Informing management of situational issues that might compromise objectivity and/or independence
Learn more about Who We Are. Copy and paste this video URL into a new browser tab to view https://youtu.be/ynLKPgBKXO8
Required Qualifications
1+ year of experience in one or a combination of the following: audit, control testing, control and risk identification, or audit analysis
Desired Qualifications
A BS/BA degree or higher
Audit experience at a financial institution or accounting firm
Ability to execute in a fast paced, high demand, environment while balancing multiple priorities
Excellent verbal, written, and interpersonal communication skills
Good analytical skills with high attention to detail and accuracy
Solid problem solving skills
Strong organizational, multi-tasking, and prioritizing skills
Other Desired Qualifications
Certification in one or more of the following: CIA, CISA, CPA, CRCM, CAMS or CFSA designation
Specialization in areas such as Regulatory Compliance including BSA/AML, Basel, operational risk, data analytics, credit functions, stress testing, model risk, customer remediation work, and Information Technology General Controls (ITGC)
Job Expectations
Ability to travel up to 25% of the time
Disclaimer
All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.
Relevant military experience is considered for veterans and transitioning service men and women.
Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.
AUDIT SERVICES/HR SHARED SERVICES
Sep 11, 2019
Job Description
At Wells Fargo, we want to satisfy our customers’ financial needs and help them succeed financially. We’re looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you’ll feel valued and inspired to contribute your unique skills and experience.
Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you
Audit Services conducts audits and reports the results of our work to the Audit & Examinations Committee of the Board of Directors. We provide independent, objective assurance and consulting services delivered through a highly competent and diverse team. As a business partner, Audit helps the Company accomplish its objectives by bringing a systematic disciplined approach to evaluate and improve the effectiveness of risk management, control, and governance processes.
Audit Services is separated into individual audit teams, each led by an Executive Audit Director (EAD). These teams include:
Corporate Risk and Capital Management, (CRCM) which is comprised of Operational Risk, Compliance Risk, Enterprise Risk, Credit Risk, Model Risk, Capital Adequacy, Basel, and Capital Regulatory Reporting teams.
Consumer Banking Audit Team (CBAT), supporting consumer businesses, payments, virtual solutions, and innovation. Also includes the Remediation Coverage Program, driving remediation activities across WFAS.
Enterprise Technology Audit Group (ETAG), supporting information technology and security across the company- for team members and customers.
Enterprise Functions, which is comprised Finance & Corporate Activities (FCA), supporting Resolution and Recovery Planning, Corporate Treasury, Accounting and Financial Reporting and Regulatory Reporting and Conduct and Sales Practices (CSP)
Financial Crimes Audit Team (FiCAT), supporting compliance for Bank Secrecy Act, Anti- Money Laundering, Fraud and Global Anti-Corruption.
Shared Services Audit Team (SSAT), supporting cross-functional activities, including enterprise testing, data innovations and data analytics.
Strategy & Operations (SAOG), provides operations, infrastructure, guidance, support, development and strategy for all audit teams.
Wealth and Investment Management (WIM), supporting business lines supporting affluent advising, lending, fiduciary, and investment services.
Wholesale Banking (WHLS), supporting business lines supporting middle-market, corporate, and institutional businesses.
We offer traditional audit roles on our various line of business teams and non-traditional roles that support teams through audit professional practices, coverage coordination, subject matter expertise, and methodology change groups. While audit skills are a primary need, teams also seek potential candidates who can demonstrate subject matter knowledge of Regulatory Compliance including BSA/AML, Basel, operational risk, data analytics, credit functions, stress testing, model risk, customer remediation, and Information Technology General Controls (ITGC).
Specific Duties:
Sr. Auditors participate in basic audit projects as directed. They are responsible for:
Demonstrating professional skepticism, while performing major components of audits with Wells Fargo business activities
Executing and documenting work in accordance with WFAS policy
Identifying and developing compensating controls that mitigate audit findings
Making recommendations to management
Developing ways to improve existing audit practices
Leading smaller scale audits and projects
Designing and executing tests to verify control effectiveness
Informing management of situational issues that might compromise objectivity and/or independence
Learn more about Who We Are. Copy and paste this video URL into a new browser tab to view https://youtu.be/ynLKPgBKXO8
Required Qualifications
1+ year of experience in one or a combination of the following: audit, control testing, control and risk identification, or audit analysis
Desired Qualifications
A BS/BA degree or higher
Audit experience at a financial institution or accounting firm
Ability to execute in a fast paced, high demand, environment while balancing multiple priorities
Excellent verbal, written, and interpersonal communication skills
Good analytical skills with high attention to detail and accuracy
Solid problem solving skills
Strong organizational, multi-tasking, and prioritizing skills
Other Desired Qualifications
Certification in one or more of the following: CIA, CISA, CPA, CRCM, CAMS or CFSA designation
Specialization in areas such as Regulatory Compliance including BSA/AML, Basel, operational risk, data analytics, credit functions, stress testing, model risk, customer remediation work, and Information Technology General Controls (ITGC)
Job Expectations
Ability to travel up to 25% of the time
Disclaimer
All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.
Relevant military experience is considered for veterans and transitioning service men and women.
Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.
AUDIT SERVICES/HR SHARED SERVICES
A Production Control Clerk coordinates and expedites the work flow and materials between and within departments according to production schedules and customer requirements.
RESPONSIBILITIES AND DUTIES:
Print and reconcile build tickets (orders) for Order Pulling team according to schedule
Assist in monitoring and reporting Miss-pulls/Overages/BOM issues (labor)
Assist in evaluating Order Puller team member performances quarterly/yearly
Assist in training the Order Puller team on work instructions
Run, evaluate, drop build request based on PFEP
Facilitate Weekly Order Review Meeting, to include evaluating SA warehouse numbers
Present as a leader in the Daily Tiered Management meeting
Provide Sales with accurate lead times
Expedite shortages with purchasing
Evaluate open orders, pegging shortages to recommit or substitute product, to meet customer requirements
Process system transactions and procedures.
Train/monitor team members in 5S practices and Company Safety practices
Help other team members when needed, able to flex and perform other duties when directed
Reviews and distributes production, shipment and work schedules, as well as confers with department supervisors to determine work progress and completion dates. Candidate also compiles documents on costs, inventory levels and problems encountered in production.
Reviews documents, such as work orders, production schedules and staffing tables, to determine material or personnel and priorities.
Generates work orders, records and compiles production data for industrial establishments to compare records, and reports on production volume, quality control, material consumption and other important elements of production.
Examines materials and products, and monitors work processes to evaluate accuracy, completeness and conformance to required specifications and standards.
Performs a combination of related duties, such as recording and compiling production data from customer orders, product specifications, work tickets and individual worker production sheets, according to the prescribed recording procedures. This also requires candidate to use various word processing techniques.
Calculates factors, such as quantity and types of the produced items, the used materials, and quantities of items produced, materials used, amount of scrap, defect frequency, and production rates of workers and departments, using a calculator, computer and/or spreadsheets.
Arrange for assembly, delivery and distribution of parts and supplies expedite flow of materials and to meet production deadlines and schedules.
Writes production reports based upon the data compiled, computed and tabulated by following prescribed formats. Candidate also maintains files of documents that are prepared and used, as well as compiles detailed production sheets to be used by workers as guides in the manufacture and assembly of products.
Performs revisions of production schedules when needed due to backlogs, material or labor shortages, design changes and other forms of interruption, while collaborating with the management, sales, marketing, engineering and production teams.
Prepares written work schedules based upon the imposed guidelines and priorities, and supplies production charts, using graphs or pegboards, based on the compiled statistics for reference by management and production personnel.
Confers with establishment personnel, (will call) customers and vendors to coordinate production and shipment activities, as well as eliminate delays and resolve complaints.
Sorts and distributes material and work orders and may compute hours from workers to generate work order man-hour reports.
Plans production timetables and commitments for business units, jobs and specific programs, using sales forecasts.
Performs other assigned but qualified duties.
EDUCATION:
High School Diploma / or equivalent
MANAGEMENT: N/A
QUALIFICATIONS:
Read, write, speak and understand English
3-5 years of experience in warehouse operations or an equivalent combination of training and experience
Highly effective communication skills, both verbal and written.
Problem solving
Continuous improvement mindset (5S, Lean knowledge)
Computer / Software skills (ERP/WMS knowledge)
Prior planning experience is preferred
Must have strong leadership skills
Must have strong communication skills
Must be able to lead and train a team member group
Read, Write, Speak and Understand English fluently
Able to use company ERP system
Be proficient in Microsoft applications (Word, Excel, PowerPoint, etc.)
Ability to communicate orally effectively with management, internal and external customers.
Ability to anticipate and solve practical problems and resolve issues.
Able to work and foster harmonious working relationships with co-workers.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, procedure manuals, and BOM structures.
Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Ability and flexibility to solve issues associated with the operation
Adhere to all company policies and safety procedures and guidelines
All addition duties requested by supervisor / site leadership
*PHYSICAL REQUIREMENTS:
Requires the ability to move items up to 50 pounds when necessary
Bending, stooping, reaching, twisting, lifting, pushing, pulling and moving items
Requires listening and responding to public address system announcements including personal pages or general announcements.
Walking and carrying packages
Requires moving around the building to assist others associates to move merchandise (labeling, casing, packing, and distributing all materials and supplies.
Identify, read and interpret operating documents, such as labels and reports.
Forklift driving requires high levels of sensory attention and focus at all times
*WORK ENVIRONMENT:
Work in office environment or Work in a manufacturing environment
May occasionally be required to perform job duties outside the typical office setting.
As required by the Americans Disabilities Act (ADA)
EMPLOYEE CORE COMPETENCIES:
1. Collaborate Across Workgroup
2. Initiate Positive Change
3. Deliver High Quality Results
4. Focus on the Customer
5. Develops Self & Others
6. Accountability
By linking this application to your LinkedIn profile, you agree that you consent to Watts and any of its affiliates, divisions, and/or third party service providers accessing and using the information on your LinkedIn profile for the purposes of assessing your application.
Watts is committed to equal employment opportunity. We follow a policy of administering all employment decisions and personnel actions without regard to race, color, religion, creed, sex, pregnancy, national origin, sexual orientation, age, physical or mental disability, genetic disposition or carrier status, marital status, military or veteran status, minorities, or any other category protected under applicable federal, state, or local law. Consistent with the obligations of state and federal law, Watts will make reasonable accommodations for qualified individuals with disabilities. Any employee who needs a reasonable accommodation should contact Human Resources.
Sep 11, 2019
A Production Control Clerk coordinates and expedites the work flow and materials between and within departments according to production schedules and customer requirements.
RESPONSIBILITIES AND DUTIES:
Print and reconcile build tickets (orders) for Order Pulling team according to schedule
Assist in monitoring and reporting Miss-pulls/Overages/BOM issues (labor)
Assist in evaluating Order Puller team member performances quarterly/yearly
Assist in training the Order Puller team on work instructions
Run, evaluate, drop build request based on PFEP
Facilitate Weekly Order Review Meeting, to include evaluating SA warehouse numbers
Present as a leader in the Daily Tiered Management meeting
Provide Sales with accurate lead times
Expedite shortages with purchasing
Evaluate open orders, pegging shortages to recommit or substitute product, to meet customer requirements
Process system transactions and procedures.
Train/monitor team members in 5S practices and Company Safety practices
Help other team members when needed, able to flex and perform other duties when directed
Reviews and distributes production, shipment and work schedules, as well as confers with department supervisors to determine work progress and completion dates. Candidate also compiles documents on costs, inventory levels and problems encountered in production.
Reviews documents, such as work orders, production schedules and staffing tables, to determine material or personnel and priorities.
Generates work orders, records and compiles production data for industrial establishments to compare records, and reports on production volume, quality control, material consumption and other important elements of production.
Examines materials and products, and monitors work processes to evaluate accuracy, completeness and conformance to required specifications and standards.
Performs a combination of related duties, such as recording and compiling production data from customer orders, product specifications, work tickets and individual worker production sheets, according to the prescribed recording procedures. This also requires candidate to use various word processing techniques.
Calculates factors, such as quantity and types of the produced items, the used materials, and quantities of items produced, materials used, amount of scrap, defect frequency, and production rates of workers and departments, using a calculator, computer and/or spreadsheets.
Arrange for assembly, delivery and distribution of parts and supplies expedite flow of materials and to meet production deadlines and schedules.
Writes production reports based upon the data compiled, computed and tabulated by following prescribed formats. Candidate also maintains files of documents that are prepared and used, as well as compiles detailed production sheets to be used by workers as guides in the manufacture and assembly of products.
Performs revisions of production schedules when needed due to backlogs, material or labor shortages, design changes and other forms of interruption, while collaborating with the management, sales, marketing, engineering and production teams.
Prepares written work schedules based upon the imposed guidelines and priorities, and supplies production charts, using graphs or pegboards, based on the compiled statistics for reference by management and production personnel.
Confers with establishment personnel, (will call) customers and vendors to coordinate production and shipment activities, as well as eliminate delays and resolve complaints.
Sorts and distributes material and work orders and may compute hours from workers to generate work order man-hour reports.
Plans production timetables and commitments for business units, jobs and specific programs, using sales forecasts.
Performs other assigned but qualified duties.
EDUCATION:
High School Diploma / or equivalent
MANAGEMENT: N/A
QUALIFICATIONS:
Read, write, speak and understand English
3-5 years of experience in warehouse operations or an equivalent combination of training and experience
Highly effective communication skills, both verbal and written.
Problem solving
Continuous improvement mindset (5S, Lean knowledge)
Computer / Software skills (ERP/WMS knowledge)
Prior planning experience is preferred
Must have strong leadership skills
Must have strong communication skills
Must be able to lead and train a team member group
Read, Write, Speak and Understand English fluently
Able to use company ERP system
Be proficient in Microsoft applications (Word, Excel, PowerPoint, etc.)
Ability to communicate orally effectively with management, internal and external customers.
Ability to anticipate and solve practical problems and resolve issues.
Able to work and foster harmonious working relationships with co-workers.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, procedure manuals, and BOM structures.
Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Ability and flexibility to solve issues associated with the operation
Adhere to all company policies and safety procedures and guidelines
All addition duties requested by supervisor / site leadership
*PHYSICAL REQUIREMENTS:
Requires the ability to move items up to 50 pounds when necessary
Bending, stooping, reaching, twisting, lifting, pushing, pulling and moving items
Requires listening and responding to public address system announcements including personal pages or general announcements.
Walking and carrying packages
Requires moving around the building to assist others associates to move merchandise (labeling, casing, packing, and distributing all materials and supplies.
Identify, read and interpret operating documents, such as labels and reports.
Forklift driving requires high levels of sensory attention and focus at all times
*WORK ENVIRONMENT:
Work in office environment or Work in a manufacturing environment
May occasionally be required to perform job duties outside the typical office setting.
As required by the Americans Disabilities Act (ADA)
EMPLOYEE CORE COMPETENCIES:
1. Collaborate Across Workgroup
2. Initiate Positive Change
3. Deliver High Quality Results
4. Focus on the Customer
5. Develops Self & Others
6. Accountability
By linking this application to your LinkedIn profile, you agree that you consent to Watts and any of its affiliates, divisions, and/or third party service providers accessing and using the information on your LinkedIn profile for the purposes of assessing your application.
Watts is committed to equal employment opportunity. We follow a policy of administering all employment decisions and personnel actions without regard to race, color, religion, creed, sex, pregnancy, national origin, sexual orientation, age, physical or mental disability, genetic disposition or carrier status, marital status, military or veteran status, minorities, or any other category protected under applicable federal, state, or local law. Consistent with the obligations of state and federal law, Watts will make reasonable accommodations for qualified individuals with disabilities. Any employee who needs a reasonable accommodation should contact Human Resources.
