Training and Support Specialist
We are seeking an entry level professional, highly motivated, resourceful, Training and Support Specialist with a strong work ethicresponsible for providing world class customer support. You should have a strong desire to learn, be diligent, and dependable with a positive attitude.
The Training and Support Specialist is responsible for answering day-to-day questions about the software and troubleshooting issues. You will onboard new accounts, perform virtual trainings, as well as support and maintain existing accounts. You will work closely with the other members of the support and development team to track feature requests and prioritize overall ways to improve the software.
We are looking for someone who likes to interact with people, is a go-getter, and has an interest in learning about software to help our customers be as successful as possible.
The Ideal candidate will possess the following skills:
The desire and ability to learn in a fast paced and collaborative environment
Excellent communication (oral and written) and active listening skills
Friendly and personable demeanor
Strong sense of customer service: attentive, patient, prompt, and tenacious
Self-motivated and comfortable working both independently and as part of a team
Represent the company in a professional, positive manner
Responsibilities:
Develop comprehensive knowledge of the products, internal processes, product demonstration tools, etc.
Ability to handle multiple projects simultaneously and meet deadlines
Provide client support and technical issue resolution via customer service messaging platform, email, and phone
Create new accounts within the application
Communicate with the Sales team and third party vendors
Coordinate the training of new account users
Maintain record of daily client interactions regarding account set-up, issues and corrective action taken using our CRM tool.
Provide training on the application
Aid the product development team in identifying, reproducing, and prioritizing bugs in the web and mobile applications.
Coordinate and interface with other departments when needed
Our Industry:
We serve Independent and Buy Here Pay Here automotive dealers.Since 2006, AutoRaptor has been helping dealers leverage our proven sales process and turn more leads into sales with our powerful, intuitive, and reliable CRM software. AutoRaptor gives dealers powerful features, like automated emails, texts, and integrations, to improve their sales team’s effectiveness and to focus on high probability leads.
AutoRaptor strives to give dealers a robust feature set while keeping our pricing among the most competitive in the market. Our customer service is among the best in the industry. We invite you to check out www.autoraptor.comto learn more.
Our Culture:
The AutoRaptor team is small and dedicated to growing and succeeding in the competitive automotive software market. It is a fast-paced, collaborative environmentthat gives everyone the opportunity to make high-impact contributions, to learn, and to grow.
Job Type: Full-time
Salary: $45,000-$50,000
Experience: 1 Year - will provide training
Education: Bachelor's (Preferred)
Work Location: Providence, RI
Benefits offered:
Paid time off
Health insurance
Paid parking
Equal Opportunity Employer:
AutoRaptor is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, national origin, pregnancy status, sex, age, marital status, disability, sexual orientation, gender identity, or any other characteristics protected by law.
Job Type: Full-time
Salary: $45,000.00 to $50,000.00 /year
Experience:
relevant: 2 years (Preferred)
Education:
Bachelor's (Preferred)
Location:
Providence, RI (Preferred)
Work Location:
One location
Benefits:
Paid time off
Health insurance
Dental insurance
Vision insurance
Feb 03, 2020
Training and Support Specialist
We are seeking an entry level professional, highly motivated, resourceful, Training and Support Specialist with a strong work ethicresponsible for providing world class customer support. You should have a strong desire to learn, be diligent, and dependable with a positive attitude.
The Training and Support Specialist is responsible for answering day-to-day questions about the software and troubleshooting issues. You will onboard new accounts, perform virtual trainings, as well as support and maintain existing accounts. You will work closely with the other members of the support and development team to track feature requests and prioritize overall ways to improve the software.
We are looking for someone who likes to interact with people, is a go-getter, and has an interest in learning about software to help our customers be as successful as possible.
The Ideal candidate will possess the following skills:
The desire and ability to learn in a fast paced and collaborative environment
Excellent communication (oral and written) and active listening skills
Friendly and personable demeanor
Strong sense of customer service: attentive, patient, prompt, and tenacious
Self-motivated and comfortable working both independently and as part of a team
Represent the company in a professional, positive manner
Responsibilities:
Develop comprehensive knowledge of the products, internal processes, product demonstration tools, etc.
Ability to handle multiple projects simultaneously and meet deadlines
Provide client support and technical issue resolution via customer service messaging platform, email, and phone
Create new accounts within the application
Communicate with the Sales team and third party vendors
Coordinate the training of new account users
Maintain record of daily client interactions regarding account set-up, issues and corrective action taken using our CRM tool.
Provide training on the application
Aid the product development team in identifying, reproducing, and prioritizing bugs in the web and mobile applications.
Coordinate and interface with other departments when needed
Our Industry:
We serve Independent and Buy Here Pay Here automotive dealers.Since 2006, AutoRaptor has been helping dealers leverage our proven sales process and turn more leads into sales with our powerful, intuitive, and reliable CRM software. AutoRaptor gives dealers powerful features, like automated emails, texts, and integrations, to improve their sales team’s effectiveness and to focus on high probability leads.
AutoRaptor strives to give dealers a robust feature set while keeping our pricing among the most competitive in the market. Our customer service is among the best in the industry. We invite you to check out www.autoraptor.comto learn more.
Our Culture:
The AutoRaptor team is small and dedicated to growing and succeeding in the competitive automotive software market. It is a fast-paced, collaborative environmentthat gives everyone the opportunity to make high-impact contributions, to learn, and to grow.
Job Type: Full-time
Salary: $45,000-$50,000
Experience: 1 Year - will provide training
Education: Bachelor's (Preferred)
Work Location: Providence, RI
Benefits offered:
Paid time off
Health insurance
Paid parking
Equal Opportunity Employer:
AutoRaptor is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, national origin, pregnancy status, sex, age, marital status, disability, sexual orientation, gender identity, or any other characteristics protected by law.
Job Type: Full-time
Salary: $45,000.00 to $50,000.00 /year
Experience:
relevant: 2 years (Preferred)
Education:
Bachelor's (Preferred)
Location:
Providence, RI (Preferred)
Work Location:
One location
Benefits:
Paid time off
Health insurance
Dental insurance
Vision insurance
Training and Support Specialist
We are seeking an entry level professional, highly motivated, resourceful, Training and Support Specialist with a strong work ethicresponsible for providing world class customer support. You should have a strong desire to learn, be diligent, and dependable with a positive attitude.
The Training and Support Specialist is responsible for answering day-to-day questions about the software and troubleshooting issues. You will onboard new accounts, perform virtual trainings, as well as support and maintain existing accounts. You will work closely with the other members of the support and development team to track feature requests and prioritize overall ways to improve the software.
We are looking for someone who likes to interact with people, is a go-getter, and has an interest in learning about software to help our customers be as successful as possible.
The Ideal candidate will possess the following skills:
The desire and ability to learn in a fast paced and collaborative environment
Excellent communication (oral and written) and active listening skills
Friendly and personable demeanor
Strong sense of customer service: attentive, patient, prompt, and tenacious
Self-motivated and comfortable working both independently and as part of a team
Represent the company in a professional, positive manner
Responsibilities:
Develop comprehensive knowledge of the products, internal processes, product demonstration tools, etc.
Ability to handle multiple projects simultaneously and meet deadlines
Provide client support and technical issue resolution via customer service messaging platform, email, and phone
Create new accounts within the application
Communicate with the Sales team and third party vendors
Coordinate the training of new account users
Maintain record of daily client interactions regarding account set-up, issues and corrective action taken using our CRM tool.
Provide training on the application
Aid the product development team in identifying, reproducing, and prioritizing bugs in the web and mobile applications.
Coordinate and interface with other departments when needed
Our Industry:
We serve Independent and Buy Here Pay Here automotive dealers.Since 2006, AutoRaptor has been helping dealers leverage our proven sales process and turn more leads into sales with our powerful, intuitive, and reliable CRM software. AutoRaptor gives dealers powerful features, like automated emails, texts, and integrations, to improve their sales team’s effectiveness and to focus on high probability leads.
AutoRaptor strives to give dealers a robust feature set while keeping our pricing among the most competitive in the market. Our customer service is among the best in the industry. We invite you to check out www.autoraptor.comto learn more.
Our Culture:
The AutoRaptor team is small and dedicated to growing and succeeding in the competitive automotive software market. It is a fast-paced, collaborative environmentthat gives everyone the opportunity to make high-impact contributions, to learn, and to grow.
Job Type: Full-time
Salary: $45,000-$50,000
Experience: 1 Year - will provide training
Education: Bachelor's (Preferred)
Work Location: Providence, RI
Benefits offered:
Paid time off
Health insurance
Paid parking
Equal Opportunity Employer:
AutoRaptor is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, national origin, pregnancy status, sex, age, marital status, disability, sexual orientation, gender identity, or any other characteristics protected by law.
Job Type: Full-time
Salary: $45,000.00 to $50,000.00 /year
Experience:
relevant: 2 years (Preferred)
Education:
Bachelor's (Preferred)
Location:
Providence, RI (Preferred)
Work Location:
One location
Benefits:
Paid time off
Health insurance
Dental insurance
Vision insurance
Feb 03, 2020
Training and Support Specialist
We are seeking an entry level professional, highly motivated, resourceful, Training and Support Specialist with a strong work ethicresponsible for providing world class customer support. You should have a strong desire to learn, be diligent, and dependable with a positive attitude.
The Training and Support Specialist is responsible for answering day-to-day questions about the software and troubleshooting issues. You will onboard new accounts, perform virtual trainings, as well as support and maintain existing accounts. You will work closely with the other members of the support and development team to track feature requests and prioritize overall ways to improve the software.
We are looking for someone who likes to interact with people, is a go-getter, and has an interest in learning about software to help our customers be as successful as possible.
The Ideal candidate will possess the following skills:
The desire and ability to learn in a fast paced and collaborative environment
Excellent communication (oral and written) and active listening skills
Friendly and personable demeanor
Strong sense of customer service: attentive, patient, prompt, and tenacious
Self-motivated and comfortable working both independently and as part of a team
Represent the company in a professional, positive manner
Responsibilities:
Develop comprehensive knowledge of the products, internal processes, product demonstration tools, etc.
Ability to handle multiple projects simultaneously and meet deadlines
Provide client support and technical issue resolution via customer service messaging platform, email, and phone
Create new accounts within the application
Communicate with the Sales team and third party vendors
Coordinate the training of new account users
Maintain record of daily client interactions regarding account set-up, issues and corrective action taken using our CRM tool.
Provide training on the application
Aid the product development team in identifying, reproducing, and prioritizing bugs in the web and mobile applications.
Coordinate and interface with other departments when needed
Our Industry:
We serve Independent and Buy Here Pay Here automotive dealers.Since 2006, AutoRaptor has been helping dealers leverage our proven sales process and turn more leads into sales with our powerful, intuitive, and reliable CRM software. AutoRaptor gives dealers powerful features, like automated emails, texts, and integrations, to improve their sales team’s effectiveness and to focus on high probability leads.
AutoRaptor strives to give dealers a robust feature set while keeping our pricing among the most competitive in the market. Our customer service is among the best in the industry. We invite you to check out www.autoraptor.comto learn more.
Our Culture:
The AutoRaptor team is small and dedicated to growing and succeeding in the competitive automotive software market. It is a fast-paced, collaborative environmentthat gives everyone the opportunity to make high-impact contributions, to learn, and to grow.
Job Type: Full-time
Salary: $45,000-$50,000
Experience: 1 Year - will provide training
Education: Bachelor's (Preferred)
Work Location: Providence, RI
Benefits offered:
Paid time off
Health insurance
Paid parking
Equal Opportunity Employer:
AutoRaptor is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, national origin, pregnancy status, sex, age, marital status, disability, sexual orientation, gender identity, or any other characteristics protected by law.
Job Type: Full-time
Salary: $45,000.00 to $50,000.00 /year
Experience:
relevant: 2 years (Preferred)
Education:
Bachelor's (Preferred)
Location:
Providence, RI (Preferred)
Work Location:
One location
Benefits:
Paid time off
Health insurance
Dental insurance
Vision insurance
About the Role
Upserve is hiring a Director of Revenue Operations to manage the operations functions for our Customer Success and Sales functions. Reporting to the Chief Revenue Officer, you will partner with leaders across the organization to develop a reliable and overachieving revenue organization. You will focus on managing functions essential to our go-to-market strategy to drive sales enablement and productivity. This will include planning, forecasting, reporting and analytics, compensation design, revenue process optimization, and marketing and sales tech stack management.
The day-to-day responsibilities include:
Develop and refine Revenue Operations process, procedures and documentation to ensure all commercial strategies are delivered to plan, ensuring customer success and satisfaction.
Equip revenue teams with the information, tools, and learnings needed to drive sales effectiveness.
Develop and implement sales best practices to enable the revenue team's’ productivity.
Leverage operations data to drive business decisions; leading the development of reports and dashboards.
Collaborate with stakeholders across the organization to implement changes and improvements to Revenue Operations processes and the use of internal and external tools.
Communicate and collaborate with enablement team members to ensure appropriate training and communication on key changes to processes.
Provide leadership with actionable insights through the assessment of operational information.
Qualifications:
Bachelor’s Degree in related field, such as business management
10 to 15 years of progressive operations experience with various revenue teams
Proficiency with revenue forecasting and data reporting
Salesforce experience required
5 or more years experience managing a team of managers and individual contributors
Prior experience supporting SaaS products, hospitality technology, and point-of-sale highly preferred
Jan 21, 2020
About the Role
Upserve is hiring a Director of Revenue Operations to manage the operations functions for our Customer Success and Sales functions. Reporting to the Chief Revenue Officer, you will partner with leaders across the organization to develop a reliable and overachieving revenue organization. You will focus on managing functions essential to our go-to-market strategy to drive sales enablement and productivity. This will include planning, forecasting, reporting and analytics, compensation design, revenue process optimization, and marketing and sales tech stack management.
The day-to-day responsibilities include:
Develop and refine Revenue Operations process, procedures and documentation to ensure all commercial strategies are delivered to plan, ensuring customer success and satisfaction.
Equip revenue teams with the information, tools, and learnings needed to drive sales effectiveness.
Develop and implement sales best practices to enable the revenue team's’ productivity.
Leverage operations data to drive business decisions; leading the development of reports and dashboards.
Collaborate with stakeholders across the organization to implement changes and improvements to Revenue Operations processes and the use of internal and external tools.
Communicate and collaborate with enablement team members to ensure appropriate training and communication on key changes to processes.
Provide leadership with actionable insights through the assessment of operational information.
Qualifications:
Bachelor’s Degree in related field, such as business management
10 to 15 years of progressive operations experience with various revenue teams
Proficiency with revenue forecasting and data reporting
Salesforce experience required
5 or more years experience managing a team of managers and individual contributors
Prior experience supporting SaaS products, hospitality technology, and point-of-sale highly preferred
The Opportunity
At Upserve, we understand that our partners are a critical part of our success. And as we continue to grow and expand our business, partners will play an even bigger role in our success. Our alliances and partnerships to-date have been opportunistic, and span a diverse group of third party consultants & vendors, system integrators and resellers. As Upserve expands our market share, we need to mature our partnership strategy, which in turn will increase our revenue contribution from partners. We are looking for a Director of Partnerships & Alliances, a new role within our partner organization. In this key leadership position, you will have responsibility to drive accelerated revenue growth for Upserve via our partner ecosystem. You will be chartered with identifying opportunities to initiate and/or deepen partner relationships, aligning referral and sales initiatives to partner capabilities, and implementing partner strategy in the field. Reporting directly to the CRO, you will be shaping the future of partnerships at Upserve.
Day to day, your responsibilities will include:
Create & deliver a great partnership lifecycle experience to our partners.
Enable a fast-paced SaaS sale, involving up to 5 decision makers, representing one to 10 restaurant locations nationwide.
Manage implementation, prioritization and visibility of the Partner Org initiatives.
Define the value proposition and value exchange for each of the partner roles at Upserve.
Implement a partner rewards program that enables our partner community while encouraging consistent referrals.
Collaborate closely with Marketing to create campaigns that attract new partners as well as design programs that enable our partners to win in the marketplace.
Lead a Partner Success team that enables and engages key partners, establishing Upserve as a provider of choice.
Monitor and improve overall organizational health in partnerships, build and implement our Partner Strategy.
Ensure right partner mix and contribution is in place, by using metrics and reporting mechanisms.
Qualifications:
Bachelor’s degree in business, marketing, communications, advertising or related field preferred.
7+ years of progressive Partner sales management experience (SaaS) with rapid -growth technology companies.
Shown understanding of “Cloud Economics” and partner profitability in the cloud. You understand partner business and what drives partner behaviors and decision making and the various partner types.
Entrepreneurial attitude and willing to lead the business to the next level
Approaches problems in a rational manner using sound strategies that ensure effective resolutions.
Analytical and data-driven. Demonstrated past success in meeting demanding schedules and making trade off decisions when needed.
You can multi-task, you're self-motivated, driven and inspiring. You're highly organized and seek business impact through effective communication and presentations.
You are flexible and adapt quickly. We are in a fast paced, always evolving environment. Being comfortable with change and leveraging it is key.
Strong interpersonal skills with the proven ability to build and maintain productive relationships with channel partners, executive management, other company departments, and vendors. History of successful cross-functional projects and management.
Nice to have:
Prior hospitality experience
An MBA
Jan 21, 2020
The Opportunity
At Upserve, we understand that our partners are a critical part of our success. And as we continue to grow and expand our business, partners will play an even bigger role in our success. Our alliances and partnerships to-date have been opportunistic, and span a diverse group of third party consultants & vendors, system integrators and resellers. As Upserve expands our market share, we need to mature our partnership strategy, which in turn will increase our revenue contribution from partners. We are looking for a Director of Partnerships & Alliances, a new role within our partner organization. In this key leadership position, you will have responsibility to drive accelerated revenue growth for Upserve via our partner ecosystem. You will be chartered with identifying opportunities to initiate and/or deepen partner relationships, aligning referral and sales initiatives to partner capabilities, and implementing partner strategy in the field. Reporting directly to the CRO, you will be shaping the future of partnerships at Upserve.
Day to day, your responsibilities will include:
Create & deliver a great partnership lifecycle experience to our partners.
Enable a fast-paced SaaS sale, involving up to 5 decision makers, representing one to 10 restaurant locations nationwide.
Manage implementation, prioritization and visibility of the Partner Org initiatives.
Define the value proposition and value exchange for each of the partner roles at Upserve.
Implement a partner rewards program that enables our partner community while encouraging consistent referrals.
Collaborate closely with Marketing to create campaigns that attract new partners as well as design programs that enable our partners to win in the marketplace.
Lead a Partner Success team that enables and engages key partners, establishing Upserve as a provider of choice.
Monitor and improve overall organizational health in partnerships, build and implement our Partner Strategy.
Ensure right partner mix and contribution is in place, by using metrics and reporting mechanisms.
Qualifications:
Bachelor’s degree in business, marketing, communications, advertising or related field preferred.
7+ years of progressive Partner sales management experience (SaaS) with rapid -growth technology companies.
Shown understanding of “Cloud Economics” and partner profitability in the cloud. You understand partner business and what drives partner behaviors and decision making and the various partner types.
Entrepreneurial attitude and willing to lead the business to the next level
Approaches problems in a rational manner using sound strategies that ensure effective resolutions.
Analytical and data-driven. Demonstrated past success in meeting demanding schedules and making trade off decisions when needed.
You can multi-task, you're self-motivated, driven and inspiring. You're highly organized and seek business impact through effective communication and presentations.
You are flexible and adapt quickly. We are in a fast paced, always evolving environment. Being comfortable with change and leveraging it is key.
Strong interpersonal skills with the proven ability to build and maintain productive relationships with channel partners, executive management, other company departments, and vendors. History of successful cross-functional projects and management.
Nice to have:
Prior hospitality experience
An MBA
Precision Design Studios is seeking a Jr. Ecommerce Solution Strategist to support teams in gathering, documenting, and leading client-facing efforts for business requirements supporting enterprise level ecommerce solutions for our clients. This position reports to the Senior Business Solution Strategist as well as the Engagement Managers.
Responsibilities
Works with team members/client groups to ensure seamless integration of business requirements with system functionality
Elicits, analyzes, validates, documents, and manages customer business requirements, resulting in a complete and accurate set of customer requirements for pre-sales efforts, new implementations, and support enhancements
Develops and documents use cases as required
Manages issues and risks related to requirements
Guides clients in ecommerce best practices
Leads inspection efforts for assigned deliverables; ensure accuracy of requirements
Facilitates requirements gathering session with customer team members
Performs gap analysis as required; documents and analyzes the results
Presents information effectively to customers and responds in a timely manner
Manages requirements via the Requirements Management Tool
Completes a requirements traceability matrix for assigned requirements
Leads requirements validation efforts with development and QA teams
Creates, prepares, and manages change requests related to requirements
Plans and coordinates customer meetings for requirements sign-off
Performs pre-sales effort estimation as required
Participates in QA test plan/script inspections
Prepares client specific functionality training and documentation
Oversee client deliverables
Troubleshoots development issues, coordinate resolution between developers and client
Provides support to business development/sales demonstrations
Provides training support
Typical Deliverables:
Requirements Specifications
Functional Specification
Use Cases
Process Workflow Documentation
Change Requests
Status Reports
Meeting Minutes
Requirements
Bachelors Degree or equivalent Computer Science or Marketing with strong technical and ecommerce interests
Expert in MS Word and Excel a must
Excellent written and verbal communication skills and strong customer focus
Enjoy working as part of a team in a fast growing company
Must be a self starter/motivated who requires minimal supervision, learns quickly, and is flexible in new and challenging situations
Highly detail-oriented, particularly in documentation efforts
Chance to work on multiple assignments for great clients
10-25% travel
Additional Technical Skills/Competencies Desired:
Knowledge or experience with ecommerce platforms is desired (Demandware, Magento, Hybris, ATG, etc.), including ecommerce best practice
1+ years experience working with high growth technology organizations desired
Technology solutions requirements gathering experience
Some project management experience is nice to have
1+ years B2B or B2C retail background a plus
1+ years digital advertising experience a plus
1+ ecommerce merchandising experience a plus
Jan 21, 2020
Precision Design Studios is seeking a Jr. Ecommerce Solution Strategist to support teams in gathering, documenting, and leading client-facing efforts for business requirements supporting enterprise level ecommerce solutions for our clients. This position reports to the Senior Business Solution Strategist as well as the Engagement Managers.
Responsibilities
Works with team members/client groups to ensure seamless integration of business requirements with system functionality
Elicits, analyzes, validates, documents, and manages customer business requirements, resulting in a complete and accurate set of customer requirements for pre-sales efforts, new implementations, and support enhancements
Develops and documents use cases as required
Manages issues and risks related to requirements
Guides clients in ecommerce best practices
Leads inspection efforts for assigned deliverables; ensure accuracy of requirements
Facilitates requirements gathering session with customer team members
Performs gap analysis as required; documents and analyzes the results
Presents information effectively to customers and responds in a timely manner
Manages requirements via the Requirements Management Tool
Completes a requirements traceability matrix for assigned requirements
Leads requirements validation efforts with development and QA teams
Creates, prepares, and manages change requests related to requirements
Plans and coordinates customer meetings for requirements sign-off
Performs pre-sales effort estimation as required
Participates in QA test plan/script inspections
Prepares client specific functionality training and documentation
Oversee client deliverables
Troubleshoots development issues, coordinate resolution between developers and client
Provides support to business development/sales demonstrations
Provides training support
Typical Deliverables:
Requirements Specifications
Functional Specification
Use Cases
Process Workflow Documentation
Change Requests
Status Reports
Meeting Minutes
Requirements
Bachelors Degree or equivalent Computer Science or Marketing with strong technical and ecommerce interests
Expert in MS Word and Excel a must
Excellent written and verbal communication skills and strong customer focus
Enjoy working as part of a team in a fast growing company
Must be a self starter/motivated who requires minimal supervision, learns quickly, and is flexible in new and challenging situations
Highly detail-oriented, particularly in documentation efforts
Chance to work on multiple assignments for great clients
10-25% travel
Additional Technical Skills/Competencies Desired:
Knowledge or experience with ecommerce platforms is desired (Demandware, Magento, Hybris, ATG, etc.), including ecommerce best practice
1+ years experience working with high growth technology organizations desired
Technology solutions requirements gathering experience
Some project management experience is nice to have
1+ years B2B or B2C retail background a plus
1+ years digital advertising experience a plus
1+ ecommerce merchandising experience a plus
LPi is seeking qualified Advertising Sales Executives to make an impact in local communities through print and digital advertising in with a book of business that covers the Rhode Island and Connecticut area. With this book of business, you will potentially be responsible for multi-state travel. This is a great role for an individual that loves to travel and drive new business. Each week our Advertising Sales Executives travel to a new church or Senior Center and reach out to local businesses to invite them to advertise on the bulletin or newsletter.
WHAT WE ARE LOOKING FOR
Someone that loves to be the phone calling business to business prospects.
An individual that displays natural entrepreneurial attributes with a winning and competitive spirit.
Someone that has an appetite for learning and has exceptional organizational skills.
An individual that can meet sales goals and doesn’t take rejection personally.
Someone that has a commitment to a high standard of integrity and trustworthiness.
An individual that is hardworking, passionate and has a servant leadership mentality.
JOB REQUIREMENTS
Adaptability to be in a different location each week (Mon.-Thurs.)
Ability to work remotely - travel 30% + annually
Proven ability to self-manage in an autonomous work environment
Excellent organizational, analytical, and problem-solving skills
Proficient in Microsoft Word, Excel, and Outlook
Valid driver’s license, proof of insurance and reliable transportation - REQUIRED
Proven successful track record of phone-based sales - PREFERRED
COMPENSATION/BENEFITS/TRAINING
Uncapped earning potential
Health, Dental, Vision, 401k, HSA
Expenses reimbursed weekly
2 weeks of paid training in a classroom environment and in the field
Ongoing field training & development
Continual coaching to develop your skills and ensure your continued success
With a full slate of digital print, communication, and consultative coaching products and services, LPi helps connect over 100,000 business with customers in their local communities. We have regional offices in Milwaukee, WI; Cleveland, OH; Las Vegas, NV; Dallas TX; Hartford, CT and Orlando FL as well as regional representatives nationwide.
We are an equal opportunity employer.
#LI-JH1
Jan 21, 2020
LPi is seeking qualified Advertising Sales Executives to make an impact in local communities through print and digital advertising in with a book of business that covers the Rhode Island and Connecticut area. With this book of business, you will potentially be responsible for multi-state travel. This is a great role for an individual that loves to travel and drive new business. Each week our Advertising Sales Executives travel to a new church or Senior Center and reach out to local businesses to invite them to advertise on the bulletin or newsletter.
WHAT WE ARE LOOKING FOR
Someone that loves to be the phone calling business to business prospects.
An individual that displays natural entrepreneurial attributes with a winning and competitive spirit.
Someone that has an appetite for learning and has exceptional organizational skills.
An individual that can meet sales goals and doesn’t take rejection personally.
Someone that has a commitment to a high standard of integrity and trustworthiness.
An individual that is hardworking, passionate and has a servant leadership mentality.
JOB REQUIREMENTS
Adaptability to be in a different location each week (Mon.-Thurs.)
Ability to work remotely - travel 30% + annually
Proven ability to self-manage in an autonomous work environment
Excellent organizational, analytical, and problem-solving skills
Proficient in Microsoft Word, Excel, and Outlook
Valid driver’s license, proof of insurance and reliable transportation - REQUIRED
Proven successful track record of phone-based sales - PREFERRED
COMPENSATION/BENEFITS/TRAINING
Uncapped earning potential
Health, Dental, Vision, 401k, HSA
Expenses reimbursed weekly
2 weeks of paid training in a classroom environment and in the field
Ongoing field training & development
Continual coaching to develop your skills and ensure your continued success
With a full slate of digital print, communication, and consultative coaching products and services, LPi helps connect over 100,000 business with customers in their local communities. We have regional offices in Milwaukee, WI; Cleveland, OH; Las Vegas, NV; Dallas TX; Hartford, CT and Orlando FL as well as regional representatives nationwide.
We are an equal opportunity employer.
#LI-JH1
SUMMARY
Develops course curriculum and conducts training programs designed to achieve the sales and service delivery goals of Travel; conducts pre and post training course evaluation and assessments; incorporates adult learning techniques and a variety of training delivery methods to ensure that effective training programs are deployed to meet the operational requirements of Travel; delivers Five Diamond Service during all transactions.
RESPONSIBILITIES
Working with the Managing Directors of Travel, conducts a Training Needs Analysis to identify the training requirements of Travel employees; makes recommendations and develops training programs; conducts individual and/or group training, including sales, service, product and procedures training, utilizing adult learning techniques; develops and utilizes pre and post training assessments to ensure that training achieves desired results.
Builds professional relationships with preferred vendors and destination tourism offices/bureaus; works with Travel Sales Managers to arrange in-house seminars; enhances AAA visibility in local Travel market by participating in community and business functions.
Remains abreast of all AAA preferred vendor offerings, SYC & Save partners and promotions, industry trends, and Travel policies and procedures; researches cultural and technological fit for e-learning, bilingual training delivery and web-based systems.
Provides first-level support to the Travel team and maintains a record of all inquiries.
Designs Travel training programs emphasizing technical skills and applications, vendor and destination knowledge, AAA quality standards and Five Diamond Service culture; delivers training utilizing a variety of training techniques; ensures trainees comprehend the complexity and depth of travel-related information published by AAA. Conducts training programs in a variety of settings including formal classroom settings, branches, regional training centers, one-on-one training and virtual sessions. Training programs may be conducted after business hours. Routine travel to branch locations is required. Maintains records of all training conducted.
Supports the Club’s focus on Five Diamond Service delivery by building service emphasis into all training programs; manages employee, member and vendor relationships with emphasis on strengthening those relationships.
Maintains professional knowledge by regularly attending seminars regarding training techniques, travel trends and travel products. Supports Travel training programs on preferred products, drive vacations, group travel, booking procedures utilizing Agency specific software, and TripTik production.
Perform other job-related duties as assigned.
QUALIFICATIONS
High School or G.E. D. required, B.A. preferred. Three years of travel industry experience is required. Acquires within 12 months of hire detailed knowledge of AAA Travel procedures and software, to include; working knowledge of the Club’s GDS, TripTik Travel Planner, AAA preferred cruise, tour, group and drive vacation booking procedures. Completion of travel agent course of study and acquisition of CTA/CTC certification is a plus. Prior experience selling travel or travel related products is a strong plus; sales skills including a complete understanding of the sales process and how to close the sale is preferred. Strong communication skills required. Demonstrated ability to build effective, professional working relationships required. Strong presentation skills, with the ability to use various modalities to provide effective training. Ability to conduct individual and group training sessions. Must have strong computer skills, including the complete familiarity with the Microsoft Office platform of products and social media sites.
Jan 21, 2020
SUMMARY
Develops course curriculum and conducts training programs designed to achieve the sales and service delivery goals of Travel; conducts pre and post training course evaluation and assessments; incorporates adult learning techniques and a variety of training delivery methods to ensure that effective training programs are deployed to meet the operational requirements of Travel; delivers Five Diamond Service during all transactions.
RESPONSIBILITIES
Working with the Managing Directors of Travel, conducts a Training Needs Analysis to identify the training requirements of Travel employees; makes recommendations and develops training programs; conducts individual and/or group training, including sales, service, product and procedures training, utilizing adult learning techniques; develops and utilizes pre and post training assessments to ensure that training achieves desired results.
Builds professional relationships with preferred vendors and destination tourism offices/bureaus; works with Travel Sales Managers to arrange in-house seminars; enhances AAA visibility in local Travel market by participating in community and business functions.
Remains abreast of all AAA preferred vendor offerings, SYC & Save partners and promotions, industry trends, and Travel policies and procedures; researches cultural and technological fit for e-learning, bilingual training delivery and web-based systems.
Provides first-level support to the Travel team and maintains a record of all inquiries.
Designs Travel training programs emphasizing technical skills and applications, vendor and destination knowledge, AAA quality standards and Five Diamond Service culture; delivers training utilizing a variety of training techniques; ensures trainees comprehend the complexity and depth of travel-related information published by AAA. Conducts training programs in a variety of settings including formal classroom settings, branches, regional training centers, one-on-one training and virtual sessions. Training programs may be conducted after business hours. Routine travel to branch locations is required. Maintains records of all training conducted.
Supports the Club’s focus on Five Diamond Service delivery by building service emphasis into all training programs; manages employee, member and vendor relationships with emphasis on strengthening those relationships.
Maintains professional knowledge by regularly attending seminars regarding training techniques, travel trends and travel products. Supports Travel training programs on preferred products, drive vacations, group travel, booking procedures utilizing Agency specific software, and TripTik production.
Perform other job-related duties as assigned.
QUALIFICATIONS
High School or G.E. D. required, B.A. preferred. Three years of travel industry experience is required. Acquires within 12 months of hire detailed knowledge of AAA Travel procedures and software, to include; working knowledge of the Club’s GDS, TripTik Travel Planner, AAA preferred cruise, tour, group and drive vacation booking procedures. Completion of travel agent course of study and acquisition of CTA/CTC certification is a plus. Prior experience selling travel or travel related products is a strong plus; sales skills including a complete understanding of the sales process and how to close the sale is preferred. Strong communication skills required. Demonstrated ability to build effective, professional working relationships required. Strong presentation skills, with the ability to use various modalities to provide effective training. Ability to conduct individual and group training sessions. Must have strong computer skills, including the complete familiarity with the Microsoft Office platform of products and social media sites.
ABOUT THE ROLE
As an Account Manager in our Providence office you will work with our existing customers to identify ways that they could grow their business through better use of data on their customers, menu, and service staff. In order to do this effectively you must maintain in-depth industry knowledge including marketplace conditions, competitor positioning in your geographic area, and possess strong relationship management skills. Each month you will drive upsells and cross-sells within our existing customer base which will include conducting online/ in-person demonstrations and closing deals.
RESPONSIBILITIES OR A TYPICAL DAY MAY INCLUDE:
Becoming an expert in our industry, the product, and our restaurateurs
Closing business consistently if not above quota
Conducting discovery calls with existing customers to identify their business challenges and needs.
Successfully running online demonstrations of Upserve with restaurateurs and restaurant owners
QUALIFICATIONS
Above all else, all Upserve employees are united in our shared optimism, passion, and enthusiasm for the customers we support through our innovative product. In our daily work, we exemplify our values of grit, openness, empathy, impact, and curiosity.
In particular, our Account Manager have a passion for helping restaurants, closing deals and strong interpersonal skills. This role requires an individual with a strong worth ethic, and self-driven desire and the following qualifications to succeed:
2-5 years of experience in an account management role carrying a sales quota
Excellent written and verbal communication
Understanding of solution-based consultative sales in a SaaS environment
Professional poise and confidence while communicating with executives
Ability to use Salesforce.com and other technologies to manage and organize pipeline
Committed to a culture of positivity and high performance
Value feedback, and thrive on constant improvement and learning
Strong work ethic, and a self-driven desire to succeed
Jan 21, 2020
ABOUT THE ROLE
As an Account Manager in our Providence office you will work with our existing customers to identify ways that they could grow their business through better use of data on their customers, menu, and service staff. In order to do this effectively you must maintain in-depth industry knowledge including marketplace conditions, competitor positioning in your geographic area, and possess strong relationship management skills. Each month you will drive upsells and cross-sells within our existing customer base which will include conducting online/ in-person demonstrations and closing deals.
RESPONSIBILITIES OR A TYPICAL DAY MAY INCLUDE:
Becoming an expert in our industry, the product, and our restaurateurs
Closing business consistently if not above quota
Conducting discovery calls with existing customers to identify their business challenges and needs.
Successfully running online demonstrations of Upserve with restaurateurs and restaurant owners
QUALIFICATIONS
Above all else, all Upserve employees are united in our shared optimism, passion, and enthusiasm for the customers we support through our innovative product. In our daily work, we exemplify our values of grit, openness, empathy, impact, and curiosity.
In particular, our Account Manager have a passion for helping restaurants, closing deals and strong interpersonal skills. This role requires an individual with a strong worth ethic, and self-driven desire and the following qualifications to succeed:
2-5 years of experience in an account management role carrying a sales quota
Excellent written and verbal communication
Understanding of solution-based consultative sales in a SaaS environment
Professional poise and confidence while communicating with executives
Ability to use Salesforce.com and other technologies to manage and organize pipeline
Committed to a culture of positivity and high performance
Value feedback, and thrive on constant improvement and learning
Strong work ethic, and a self-driven desire to succeed
Location: Providence, Rhode Island (US-RI), United States (US)
Purpose and Passion • Comprehensive Benefits • Life-Work Integration • Community • Career Growth
At Boston Scientific, you will find a collaborative culture driven by a passion for innovation that keeps us connected on the most essential level. With determination, imagination and a deep caring for human life, we’re solving some of the most important healthcare industry challenges. Together, we’re one global team committed to making a difference in people’s lives around the world. This is a place where you can find a career with meaningful purpose—improving lives through your life’s work.
Field Clinical Representative- (Rhythm Management)
About the role:
Promotes commercially-approved company products through education of current and potential customers, implant and patient clinic coverage within a defined region by providing clinical education, sales strategy and support in order to assist in achieving projected sales goals and increasing sales revenues within product segments. May also support day-to-day field execution and management of Boston Scientific clinical trials at selected clinical trial centers centers in accordance with all applicable SOPs.
Your responsibilities will include:
Serves as primary resource for clinical support in the areas of surgical coverage, basic troubleshooting, programming, and patient follow-up for company products.
Educates customers on the merits and proper clinical usage of company products by giving presentations and demonstrations using a wide variety of formats and platforms.
Attends unit implants in the labs and operating room of hospital accounts and performs patient follow-up to assure customer and patient success with the implanted products.
Develops relationships with hospital personnel (e.g. through casual conversation, meetings, participation in conferences) and to identifies key decision makers in order to facilitate future sales.
Trains on and maintains knowledge of clinical trial protocols, CRM Clinical Department standard operating procedures, and compliance toward the regulations of world-wide regulatory bodies to meet corporate and departmental objectives.
Manages clinical trial activity within his/her assigned territory which includes but is not limited to completing Interest Visits and Site Initiation Visits.
Educates clinical investigators on clinical trial protocols, clinical process, and investigational products and features.
Responds to customer needs and complaints regarding products and service by developing creative and feasible solutions or working with other related personnel (e.g., sales, clinical research, marketing, technical support) to develop optimal solutions.
Follows company and divisional guidelines for managing commercial inventory and, if applicable, investigational product inventory.
On-call duties may be required 24 hours a day, 7 days per week.
Sr Field Clinical Representative
What we’re looking for in you:
Basic Qualifications
Minimum 4-6 years work experience with Bachelor's degree in Science, Math, Business, Nursing OR equivalent technical work experience
Minimum 4-6 years of technical work experience and/or MBA
Strong technical aptitude; the ability to understand, communicate and train others in use of complex medical software algorithms as it pertains to device therapy and diverse disease states.
Strong ability to communicate clearly and effectively with all levels of the medical community including patients.
Demonstrated ability to be flexible, adaptable and work in a fast-paced, constantly changing work environment where urgency dictates work schedule.
Ability to take rotational 24/7 call with a sales team involving holidays, weekends.
Ability to work independently where daily schedule varies by hours worked and tasks managed.
Preferred Qualifications
Previous experience working in a Cardiac Catheterization (Cath) Lab and/or Electrophysiology (EP) Lab
Medical device sales, clinical education and/or clinical research experience
About us
As a global medical technology leader for more than 35 years, our mission at Boston Scientific (NYSE: BSX) is to transform lives through innovative medical solutions that improve the health of patients. If you’re looking to truly make a difference to people both around the world and around the corner, there’s no better place to make it happen.
Boston Scientific is an Equal Opportunity Employer – Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Disability, Veteran
Requisition ID: 448900
Nearest Major Market: Providence
Nearest Secondary Market: Rhode Island
Job Segment: Clinic, Medical, Law, Medical Technology, Healthcare, Legal, Research
Jan 21, 2020
Location: Providence, Rhode Island (US-RI), United States (US)
Purpose and Passion • Comprehensive Benefits • Life-Work Integration • Community • Career Growth
At Boston Scientific, you will find a collaborative culture driven by a passion for innovation that keeps us connected on the most essential level. With determination, imagination and a deep caring for human life, we’re solving some of the most important healthcare industry challenges. Together, we’re one global team committed to making a difference in people’s lives around the world. This is a place where you can find a career with meaningful purpose—improving lives through your life’s work.
Field Clinical Representative- (Rhythm Management)
About the role:
Promotes commercially-approved company products through education of current and potential customers, implant and patient clinic coverage within a defined region by providing clinical education, sales strategy and support in order to assist in achieving projected sales goals and increasing sales revenues within product segments. May also support day-to-day field execution and management of Boston Scientific clinical trials at selected clinical trial centers centers in accordance with all applicable SOPs.
Your responsibilities will include:
Serves as primary resource for clinical support in the areas of surgical coverage, basic troubleshooting, programming, and patient follow-up for company products.
Educates customers on the merits and proper clinical usage of company products by giving presentations and demonstrations using a wide variety of formats and platforms.
Attends unit implants in the labs and operating room of hospital accounts and performs patient follow-up to assure customer and patient success with the implanted products.
Develops relationships with hospital personnel (e.g. through casual conversation, meetings, participation in conferences) and to identifies key decision makers in order to facilitate future sales.
Trains on and maintains knowledge of clinical trial protocols, CRM Clinical Department standard operating procedures, and compliance toward the regulations of world-wide regulatory bodies to meet corporate and departmental objectives.
Manages clinical trial activity within his/her assigned territory which includes but is not limited to completing Interest Visits and Site Initiation Visits.
Educates clinical investigators on clinical trial protocols, clinical process, and investigational products and features.
Responds to customer needs and complaints regarding products and service by developing creative and feasible solutions or working with other related personnel (e.g., sales, clinical research, marketing, technical support) to develop optimal solutions.
Follows company and divisional guidelines for managing commercial inventory and, if applicable, investigational product inventory.
On-call duties may be required 24 hours a day, 7 days per week.
Sr Field Clinical Representative
What we’re looking for in you:
Basic Qualifications
Minimum 4-6 years work experience with Bachelor's degree in Science, Math, Business, Nursing OR equivalent technical work experience
Minimum 4-6 years of technical work experience and/or MBA
Strong technical aptitude; the ability to understand, communicate and train others in use of complex medical software algorithms as it pertains to device therapy and diverse disease states.
Strong ability to communicate clearly and effectively with all levels of the medical community including patients.
Demonstrated ability to be flexible, adaptable and work in a fast-paced, constantly changing work environment where urgency dictates work schedule.
Ability to take rotational 24/7 call with a sales team involving holidays, weekends.
Ability to work independently where daily schedule varies by hours worked and tasks managed.
Preferred Qualifications
Previous experience working in a Cardiac Catheterization (Cath) Lab and/or Electrophysiology (EP) Lab
Medical device sales, clinical education and/or clinical research experience
About us
As a global medical technology leader for more than 35 years, our mission at Boston Scientific (NYSE: BSX) is to transform lives through innovative medical solutions that improve the health of patients. If you’re looking to truly make a difference to people both around the world and around the corner, there’s no better place to make it happen.
Boston Scientific is an Equal Opportunity Employer – Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Disability, Veteran
Requisition ID: 448900
Nearest Major Market: Providence
Nearest Secondary Market: Rhode Island
Job Segment: Clinic, Medical, Law, Medical Technology, Healthcare, Legal, Research
The American Mathematical Society (AMS), founded in 1888, is a non-profit membership organization that is dedicated to advancing research and connecting the diverse global mathematical community through our publications, meetings and conferences, MathSciNet, professional services, advocacy, and awareness programs. The AMS has 30,000 members worldwide and offices in Rhode Island, Michigan, and Washington, DC.
The AMS invites qualified candidates to apply for the position of Marketing & Promotions Specialist, located in our Providence, RI headquarters. The Marketing and Promotions Specialist will assist the Senior Marketing Manager with the creation and execution of marketing plans for the AMS Publications Division, with the overall goal of increasing sales, usage, and awareness of AMS publications.
Come be part of an extraordinary collection of talent who support the Society’s extensive activities.
RESPONSIBILITIES:
Particular duties, tasks and responsibilities of this position include:
Create, manage, and execute direct mail, online, and social campaigns for all AMS publications, and report on results
Make project schedules and monitor deadlines
Create social media content to promote AMS publications and authors
Maintain website content and create (and report on) web sales/promotions
Write clear and concise advertising copy and product descriptions
Maintain knowledge of the AMS book portfolio and the various features and programs offered by the AMS
Coordinate with colleagues in other departments throughout the Society on marketing-related projects
Maintain up to date knowledge of the publications portfolio and the various features and programs offered by the AMS
Assist with market research for new and existing publications
Act as backup, when needed, to exhibits coordinator.
Travel to mathematical meetings, both AMS and Non-AMS, to set up and work at book exhibit (as needed, 2 to 5 times per year).
QUALIFICATIONS:
Background in marketing and promotions
Ability to keep current with new work methods, skills, and technologies to complete work activities
Highly motivated, resourceful, flexible, and adaptable
Demonstrated collaboration and team oriented skills
Strong written and verbal communication skills
Good organizational and project management skills
Skilled at evaluating problems and developing solutions
Knowledge of email marketing, online advertising, and social media tools and strategies
Knowledge of web analytics (Google Analytics)
Working knowledge of the Adobe Creative Suite (Adobe InDesign, Adobe PhotoShop, Adobe Illustrator)
Working knowledge of video editing a plus
Intermediate to advanced knowledge of Microsoft Excel (pivot tables, vlookups, etc.)
Ability to learn Personify, our association management software
EDUCATION and/or EXPERIENCE:
Bachelor’s degree required and/or equivalent experience
Minimum 2-3 years’ experience in a creative environment, conceptualizing, coordinating, and implementing written and electronic promotions
Resume and cover letter required to be considered for the position.
The AMS offers excellent benefits including competitive salaries, health and dental, very generous retirement plan contributions and investment options through TIAA, flexible spending benefit, generous paid leave, paid life insurance, flexible work hours to help provide work/life balance, free parking, a casual and relaxed work environment, computing benefit, tuition assistance, professional development opportunities and much more.
The American Mathematical Society is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Jan 21, 2020
The American Mathematical Society (AMS), founded in 1888, is a non-profit membership organization that is dedicated to advancing research and connecting the diverse global mathematical community through our publications, meetings and conferences, MathSciNet, professional services, advocacy, and awareness programs. The AMS has 30,000 members worldwide and offices in Rhode Island, Michigan, and Washington, DC.
The AMS invites qualified candidates to apply for the position of Marketing & Promotions Specialist, located in our Providence, RI headquarters. The Marketing and Promotions Specialist will assist the Senior Marketing Manager with the creation and execution of marketing plans for the AMS Publications Division, with the overall goal of increasing sales, usage, and awareness of AMS publications.
Come be part of an extraordinary collection of talent who support the Society’s extensive activities.
RESPONSIBILITIES:
Particular duties, tasks and responsibilities of this position include:
Create, manage, and execute direct mail, online, and social campaigns for all AMS publications, and report on results
Make project schedules and monitor deadlines
Create social media content to promote AMS publications and authors
Maintain website content and create (and report on) web sales/promotions
Write clear and concise advertising copy and product descriptions
Maintain knowledge of the AMS book portfolio and the various features and programs offered by the AMS
Coordinate with colleagues in other departments throughout the Society on marketing-related projects
Maintain up to date knowledge of the publications portfolio and the various features and programs offered by the AMS
Assist with market research for new and existing publications
Act as backup, when needed, to exhibits coordinator.
Travel to mathematical meetings, both AMS and Non-AMS, to set up and work at book exhibit (as needed, 2 to 5 times per year).
QUALIFICATIONS:
Background in marketing and promotions
Ability to keep current with new work methods, skills, and technologies to complete work activities
Highly motivated, resourceful, flexible, and adaptable
Demonstrated collaboration and team oriented skills
Strong written and verbal communication skills
Good organizational and project management skills
Skilled at evaluating problems and developing solutions
Knowledge of email marketing, online advertising, and social media tools and strategies
Knowledge of web analytics (Google Analytics)
Working knowledge of the Adobe Creative Suite (Adobe InDesign, Adobe PhotoShop, Adobe Illustrator)
Working knowledge of video editing a plus
Intermediate to advanced knowledge of Microsoft Excel (pivot tables, vlookups, etc.)
Ability to learn Personify, our association management software
EDUCATION and/or EXPERIENCE:
Bachelor’s degree required and/or equivalent experience
Minimum 2-3 years’ experience in a creative environment, conceptualizing, coordinating, and implementing written and electronic promotions
Resume and cover letter required to be considered for the position.
The AMS offers excellent benefits including competitive salaries, health and dental, very generous retirement plan contributions and investment options through TIAA, flexible spending benefit, generous paid leave, paid life insurance, flexible work hours to help provide work/life balance, free parking, a casual and relaxed work environment, computing benefit, tuition assistance, professional development opportunities and much more.
The American Mathematical Society is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
About Us
Leica Biosystems is a global leader in workflow solutions and automation. As the only company to own the workflow from biopsy to diagnosis, we are uniquely positioned to break down the barriers between each of these steps. Our mission of “Advancing Cancer Diagnostics, Improving Lives” is at the heart of our corporate culture. Our easy-to-use and consistently reliable offerings help improve workflow efficiency and diagnostic confidence. The company is represented in over 100 countries. It has manufacturing facilities in 9 countries, sales and service organizations in 19 countries, and an international network of dealers. The company is headquartered in Nussloch, Germany. Visit LeicaBiosystems.com for more information.
Leica Biosystems is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, national origin, religion, gender, age, marital status, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by law.
All employment offers are contingent upon successful completion of our pre-employment drug screening and background/criminal check.
Be sure to follow Leica Biosystems on LinkedIn!
Description
The Application Specialist will be part of a dynamic Applications Team within Leica Biosystems. This person will be directly involved with both pre and post sales activities for the North America Selling Unit. The Application Specialist will participate as a technical lead, advising customers by understanding their needs, laboratory workflow and implementing the optimal configuration of Aperio ePathology solutions.
Deployment, implementation and training of Leica (Aperio) solutions for ePathology customers
Install and conduct field Post Sale implementation support
Participate in IT discussions with customer Information System departments
Perform hardware/software demos and evaluations as part of Pre-Sales Support
Perform investigation and complex troubleshooting to resolve customer issues
Certified Trainer on Leica (Aperio) Software Applications
Adhere to regulatory standards and compile necessary documentation in conjunction to working with BU and Customer on escalations.
Prepare status reports to Applications Manager, including but not limited to competitive information, product issues, customer issues, target account lists, expense reports and calendar.
Qualifications
Education:
B.A./B.S. or equivalent experience
Must possess valid drivers license
Experience/Skills:
Minimum of one to three years experience in life science and/or healthcare related field
Superior verbal and written skills
General IT knowledge
Proficient in standard computer skills (Excel, Word, Outlook, PowerPoint)
Desired Education, Experience, Skills
Education:
M.S. or PhD Biological Sciences or related field
Experience/Skills:
Understanding of regulatory guidelines
Understanding of medical technology
Familiarity with Laboratory Information System or Laboratory Information Management System
Training experience for individuals and small groups
Knowledge of Pathology Laboratory workflow
Travel:
Ability to travel 75%+
Language:
English
Competencies/Behaviors
Strongly self-directed and motivated with proven time management skills
Solid organizational and prioritization skills with a passion for providing superior customer service
Exhibits professionalism in customer interactions
Demonstrated ability for problem solving
Able to demonstrate ‘out of the box’ thinking
Internal Relationships:
Sales Team
Technical Support
Field Service Team
Customer Service Team
Marketing
Product Management
External Relationships:
Prospects
Customers
Physical Demands & Working Environment
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical demands:
While performing the duties of this job, the employee is occasionally required to walk, sit, stand, use hand to finger, handle or feel objects, tools, or controls; reach with hands and arms; balance, stoop, bend, talk and hear.
The employee must occasionally lift and/or move up to 50 pounds.
Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
This position will require heavy travel by car and flying in and out of airports with possible long wait times.
Work environment:
While performing the duties of this job, most work is in an office environment setting. Lighting and temperature are adequate. The noise level in the work environment is usually quiet to moderate.
Chemicals and patient specimens may be present in the laboratory. It will be necessary to follow recommended as well as facility guidelines and when applicable wear appropriate PPE (Personal protective equipment). Closed toed shoes should be worn at all times in the laboratory setting.
Due to the laboratory setting, instrumentation will be present that can present electrical hazards and may have moving parts.
May be requested to work overtime and weekends for special program events.
This job description in no way states or implies that these are the only duties to be performed by this employee. The incumbent is expected to perform other duties necessary for the effective operation of the department or unit. This job description may be changed at any time.
Diversity & Inclusion
At Danaher, we are dedicated to building and sustaining a truly diverse and inclusive culture. These are not just words on a page—Diversity and Inclusion is a top priority for the company, and it ties deeply to each of our core values. Danaher Corporation and all Danaher Companies are equal opportunity employers that evaluate applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law.
Danaher Corporation Overview
Danaher is a global science & technology innovator committed to helping our customers solve complex challenges and improve quality of life worldwide. Our world class brands are leaders in some of the most demanding and attractive industries, including life sciences, medical diagnostics, dental, environmental and applied solutions. Our globally diverse team of 71,000 associates is united by a common culture and operating system, the Danaher Business System, which serves as our competitive advantage. We generated $19.9B in revenue last year. We are ranked #162 on the Fortune 500 and our stock has outperformed the S&P 500 by more than 5,200% over 25 years.
At Danaher, you can build a career in a way no other company can duplicate. Our brands allow us to offer dynamic careers across multiple industries. We're innovative, fast-paced, results-oriented, and we win. We need talented people to keep winning. Here you'll learn how DBS is used to shape strategy, focus execution, align our people, and create value for customers and shareholders. Come join our winning team.
Danaher is committed to competitive compensation that typically has key components including base salary, variable annual incentive compensation based on personal and company performance, and long-term incentive.
Organization
: Leica Biosystems
Job Function
: Customer Support
Primary Location
: North America-North America-United States-RI-Providence
Schedule
: Full-time
Jan 21, 2020
About Us
Leica Biosystems is a global leader in workflow solutions and automation. As the only company to own the workflow from biopsy to diagnosis, we are uniquely positioned to break down the barriers between each of these steps. Our mission of “Advancing Cancer Diagnostics, Improving Lives” is at the heart of our corporate culture. Our easy-to-use and consistently reliable offerings help improve workflow efficiency and diagnostic confidence. The company is represented in over 100 countries. It has manufacturing facilities in 9 countries, sales and service organizations in 19 countries, and an international network of dealers. The company is headquartered in Nussloch, Germany. Visit LeicaBiosystems.com for more information.
Leica Biosystems is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, national origin, religion, gender, age, marital status, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by law.
All employment offers are contingent upon successful completion of our pre-employment drug screening and background/criminal check.
Be sure to follow Leica Biosystems on LinkedIn!
Description
The Application Specialist will be part of a dynamic Applications Team within Leica Biosystems. This person will be directly involved with both pre and post sales activities for the North America Selling Unit. The Application Specialist will participate as a technical lead, advising customers by understanding their needs, laboratory workflow and implementing the optimal configuration of Aperio ePathology solutions.
Deployment, implementation and training of Leica (Aperio) solutions for ePathology customers
Install and conduct field Post Sale implementation support
Participate in IT discussions with customer Information System departments
Perform hardware/software demos and evaluations as part of Pre-Sales Support
Perform investigation and complex troubleshooting to resolve customer issues
Certified Trainer on Leica (Aperio) Software Applications
Adhere to regulatory standards and compile necessary documentation in conjunction to working with BU and Customer on escalations.
Prepare status reports to Applications Manager, including but not limited to competitive information, product issues, customer issues, target account lists, expense reports and calendar.
Qualifications
Education:
B.A./B.S. or equivalent experience
Must possess valid drivers license
Experience/Skills:
Minimum of one to three years experience in life science and/or healthcare related field
Superior verbal and written skills
General IT knowledge
Proficient in standard computer skills (Excel, Word, Outlook, PowerPoint)
Desired Education, Experience, Skills
Education:
M.S. or PhD Biological Sciences or related field
Experience/Skills:
Understanding of regulatory guidelines
Understanding of medical technology
Familiarity with Laboratory Information System or Laboratory Information Management System
Training experience for individuals and small groups
Knowledge of Pathology Laboratory workflow
Travel:
Ability to travel 75%+
Language:
English
Competencies/Behaviors
Strongly self-directed and motivated with proven time management skills
Solid organizational and prioritization skills with a passion for providing superior customer service
Exhibits professionalism in customer interactions
Demonstrated ability for problem solving
Able to demonstrate ‘out of the box’ thinking
Internal Relationships:
Sales Team
Technical Support
Field Service Team
Customer Service Team
Marketing
Product Management
External Relationships:
Prospects
Customers
Physical Demands & Working Environment
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical demands:
While performing the duties of this job, the employee is occasionally required to walk, sit, stand, use hand to finger, handle or feel objects, tools, or controls; reach with hands and arms; balance, stoop, bend, talk and hear.
The employee must occasionally lift and/or move up to 50 pounds.
Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
This position will require heavy travel by car and flying in and out of airports with possible long wait times.
Work environment:
While performing the duties of this job, most work is in an office environment setting. Lighting and temperature are adequate. The noise level in the work environment is usually quiet to moderate.
Chemicals and patient specimens may be present in the laboratory. It will be necessary to follow recommended as well as facility guidelines and when applicable wear appropriate PPE (Personal protective equipment). Closed toed shoes should be worn at all times in the laboratory setting.
Due to the laboratory setting, instrumentation will be present that can present electrical hazards and may have moving parts.
May be requested to work overtime and weekends for special program events.
This job description in no way states or implies that these are the only duties to be performed by this employee. The incumbent is expected to perform other duties necessary for the effective operation of the department or unit. This job description may be changed at any time.
Diversity & Inclusion
At Danaher, we are dedicated to building and sustaining a truly diverse and inclusive culture. These are not just words on a page—Diversity and Inclusion is a top priority for the company, and it ties deeply to each of our core values. Danaher Corporation and all Danaher Companies are equal opportunity employers that evaluate applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law.
Danaher Corporation Overview
Danaher is a global science & technology innovator committed to helping our customers solve complex challenges and improve quality of life worldwide. Our world class brands are leaders in some of the most demanding and attractive industries, including life sciences, medical diagnostics, dental, environmental and applied solutions. Our globally diverse team of 71,000 associates is united by a common culture and operating system, the Danaher Business System, which serves as our competitive advantage. We generated $19.9B in revenue last year. We are ranked #162 on the Fortune 500 and our stock has outperformed the S&P 500 by more than 5,200% over 25 years.
At Danaher, you can build a career in a way no other company can duplicate. Our brands allow us to offer dynamic careers across multiple industries. We're innovative, fast-paced, results-oriented, and we win. We need talented people to keep winning. Here you'll learn how DBS is used to shape strategy, focus execution, align our people, and create value for customers and shareholders. Come join our winning team.
Danaher is committed to competitive compensation that typically has key components including base salary, variable annual incentive compensation based on personal and company performance, and long-term incentive.
Organization
: Leica Biosystems
Job Function
: Customer Support
Primary Location
: North America-North America-United States-RI-Providence
Schedule
: Full-time
CITIZENS BANK
Riverside, East Providence, RI 02915, USA
Description
The key deliverables of the role are:
Develop map to translate files, any to any.
Lead and facilitate customer/project “Kick off “session to gather requirements and educate customers on product and services
Setup clients on the EDI system for payments processing
Participate in pre-sales activities, deals and pipeline reviews.
Identify improvement opportunities through data analytics, stakeholder and customer interactions
Develop strong working relationships with key stakeholders across divisions
Qualifications
Bachelors degree and 5+ years relevant business experience, or 10+ years experience in lieu of degree
Knowledge of EDI processing including data mapping using Sterling Integrator mapping tools.
Experience with system development life cycle and principles of project management life cycle
Ability to multi task, prioritize and work independently
Track record of fostering collaboration and innovative thinking
Ability to work under own initiative and drive results
Excellent written and verbal communication skills
A track record of building and maintaining stakeholder relationships
Strong problem solving and analytical skills
Ability to analyze data, identify trends and formulate proposals
Excellent time management / organization skills; goal driven while also meeting day to day business needs.
Advanced MS Excel and PowerPoint skills
Education:
Bachelors degree and 5+ years relevant business experience, or 10+ years experience in lieu of degree
Hours and Work Schedule
Hours per Week: 40
Work Schedule: M - F 8-5
Why Work for Us
At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth.
Equal Employment Opportunity
It is the policy of Citizens Bank to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status, marital or domestic partner status, or any other category protected by federal, state and/or local laws.
Equal Employment and Opportunity Employer/Disabled/Veteran
Citizens Bank is a brand name of Citizens Bank, N.A. and each of its respective subsidiaries.
Jan 21, 2020
Description
The key deliverables of the role are:
Develop map to translate files, any to any.
Lead and facilitate customer/project “Kick off “session to gather requirements and educate customers on product and services
Setup clients on the EDI system for payments processing
Participate in pre-sales activities, deals and pipeline reviews.
Identify improvement opportunities through data analytics, stakeholder and customer interactions
Develop strong working relationships with key stakeholders across divisions
Qualifications
Bachelors degree and 5+ years relevant business experience, or 10+ years experience in lieu of degree
Knowledge of EDI processing including data mapping using Sterling Integrator mapping tools.
Experience with system development life cycle and principles of project management life cycle
Ability to multi task, prioritize and work independently
Track record of fostering collaboration and innovative thinking
Ability to work under own initiative and drive results
Excellent written and verbal communication skills
A track record of building and maintaining stakeholder relationships
Strong problem solving and analytical skills
Ability to analyze data, identify trends and formulate proposals
Excellent time management / organization skills; goal driven while also meeting day to day business needs.
Advanced MS Excel and PowerPoint skills
Education:
Bachelors degree and 5+ years relevant business experience, or 10+ years experience in lieu of degree
Hours and Work Schedule
Hours per Week: 40
Work Schedule: M - F 8-5
Why Work for Us
At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth.
Equal Employment Opportunity
It is the policy of Citizens Bank to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status, marital or domestic partner status, or any other category protected by federal, state and/or local laws.
Equal Employment and Opportunity Employer/Disabled/Veteran
Citizens Bank is a brand name of Citizens Bank, N.A. and each of its respective subsidiaries.
M & J Supply Co., Inc. is a wholesale distributor of exterior building materials. Family owned and operated since 1976, we specialize in catering to the smaller home improvement contractor or builder but are equipped to handle a customer of almost any size. A leader in the state of Rhode Island and the surrounding area for Roofing, Vinyl Siding, and windows we are also extremely strong in kitchen cabinetry and countertops as well as dimensional lumber and decking.
We pride ourselves on having the best service and most knowledgeable staff in the industry as well as competitive pricing. Our size and structure allow us to react quickly to your questions and needs. Our goal is to provide all your building and remodeling needs and to have a long term partnership with our customers.
Territory Manager Company Overview: Gulfeagle Supply is a family owned business with over 70 locations nationwide. We are a full line distributor of residential and commercial roofing and building products. Gulfeagle Supply specializes in servicing the professional contractor while also providing a variety of products and services to the homeowner, building owner, architect and general contractor. We take pride in delivering the highest quality and best value to our customers. Job Description: The Territory Manager role assists in aquiring new businesses by developing strong customer relationships, maintaining an active call back list, and creating and following-up referrals from existing customers. This person is responsible for business development, achieving set sales budgets (as identified by the sales persons Sales ID), specifically the Warehouse and Direct Budget, GP% and the number of New Accounts opened. Requirements: • Strong communication skills (verbal and written) when dealing with customers, vendors, management, and team members • 2+ years previous outside sales experience • Ability to obtain and retain new customers • Proven ability to effectively price quote and use follow-up communication. • Ability to operate a PC and related software • Strong ability to prioritize and meet company timelines/goals Education: Must have at least a high school diploma or equivalent Preferred: 3+ years front-line sales experience in wholesale industry Bachelor’s degree Competitive Benefits Package: • 401(K) Retirement Plan including Employer Match • Paid Vacation, Sick and Holidays • Health Insurance • Medical, Dental & Vision • Life, AD&D, Short & Long-Term Disability • Health & Wellness Programs • Flexible Spending Accounts • Health Savings Accounts • Employee Discount Programs • And more!
EOE M/F/Disabled/Vet/Drugfree Workplace
Jan 21, 2020
M & J Supply Co., Inc. is a wholesale distributor of exterior building materials. Family owned and operated since 1976, we specialize in catering to the smaller home improvement contractor or builder but are equipped to handle a customer of almost any size. A leader in the state of Rhode Island and the surrounding area for Roofing, Vinyl Siding, and windows we are also extremely strong in kitchen cabinetry and countertops as well as dimensional lumber and decking.
We pride ourselves on having the best service and most knowledgeable staff in the industry as well as competitive pricing. Our size and structure allow us to react quickly to your questions and needs. Our goal is to provide all your building and remodeling needs and to have a long term partnership with our customers.
Territory Manager Company Overview: Gulfeagle Supply is a family owned business with over 70 locations nationwide. We are a full line distributor of residential and commercial roofing and building products. Gulfeagle Supply specializes in servicing the professional contractor while also providing a variety of products and services to the homeowner, building owner, architect and general contractor. We take pride in delivering the highest quality and best value to our customers. Job Description: The Territory Manager role assists in aquiring new businesses by developing strong customer relationships, maintaining an active call back list, and creating and following-up referrals from existing customers. This person is responsible for business development, achieving set sales budgets (as identified by the sales persons Sales ID), specifically the Warehouse and Direct Budget, GP% and the number of New Accounts opened. Requirements: • Strong communication skills (verbal and written) when dealing with customers, vendors, management, and team members • 2+ years previous outside sales experience • Ability to obtain and retain new customers • Proven ability to effectively price quote and use follow-up communication. • Ability to operate a PC and related software • Strong ability to prioritize and meet company timelines/goals Education: Must have at least a high school diploma or equivalent Preferred: 3+ years front-line sales experience in wholesale industry Bachelor’s degree Competitive Benefits Package: • 401(K) Retirement Plan including Employer Match • Paid Vacation, Sick and Holidays • Health Insurance • Medical, Dental & Vision • Life, AD&D, Short & Long-Term Disability • Health & Wellness Programs • Flexible Spending Accounts • Health Savings Accounts • Employee Discount Programs • And more!
EOE M/F/Disabled/Vet/Drugfree Workplace
