15 jobs found in King Of Prussia

CSL Behring, a leading global biopharmaceutical company, is looking for a Senior Manager, Business Process Excellence who will be focused on working with the Americas Sustain & Improve Team (Site Leads, RPLs, RSPLs, Process Experts) to ensure continuous improvement work aligns with regional goals and leads to expected value realization in a timely manner In this role, you will lead the application of continuous improvement standards for select work streams (STP/ATR, Supply Chain, Finance, R&D, BT, HR) and drive project prioritization, project selection, coaching & training of teams, and problem solving using relevant techniques (Six Sigma, Lean etc.) Our ideal candidate is a certified Black Belt with experience leading six sigma/lean projects for cross-enterprise processes with documented success Key Responsibilities: Ensure the timely implementation by directing, guiding others, and applying various operational excellence tools to resolve problems including providing training where required Orchestrates the implementation of a learning and effective problem solving (Lean Six Sigma) culture across the Americas sites. Drive process to engage the Enterprise in Value Realization: Living to the PACE Promise Evaluate data and perform statistical analysis to identify improvement opportunities as well as associated issues and Risks Provide proactive analytical and strategic insights on business performance. Ensure delivery of business process improvement initiatives through the implementation of defined Stage Gates Support in conducting Process Health checks on an ongoing basis and support in implementation of process improvements in gaps/opportunities Assists in the development and implementation of Continuous Improvement methods & tools Facilitates meetings with management to review and examine project progress at work stream and site level Builds relationships, able to negotiate & influence, and manage change in matrix environment Continuously work on the shift in mindset and behavior in regards to operational excellence and continuous improvement across work streams and sites Brings a good understanding of Robotics Process Automation (RPA) and Internet of Things (IOT) in the organization using it to build capability in the Operational Excellence practice Qualifications: Required Skills & Experience: At least 5 years’ experience leading six sigma/lean projects for cross-enterprise processes with documented success Black Belt certification Experience supporting relevant end-to-end business process and related systems and data including SAP and targeted applications Demonstrated proficiency with statistical and process management / process mapping software Experience collaborating cross-functionally in a matrix structure and influencing stakeholders in the region Excellent communication skills across all levels Bachelor’s Degree in Business, Computer Science, Information Management or related degree or related field Preferred Skills & Experience (not required): Experience with Software AG’s ARIS toolset Master’s degree Pharma/Biotech or similarly regulated environment experience About CSL Behring: CSL Behring is part of the CSL Group, which has nearly 22,000 employees and does business in 35+ countries. CSL Behring develops and delivers biotherapies for people with life-threatening medical conditions. Our broad-range of therapies include those to treat disorders such as hemophilia and primary immune deficiencies. https://www.cslbehring.com/ CSL will provide equal employment opportunity for all persons without discrimination on the basis of membership in a legally protected class, including race, color, religion, national origin, gender, age, veteran status, or handicap/disability. CSL is committed to ensuring that diversity and inclusion are a part of our everyday business. Worker Type: Employee Worker Sub Type: Regular

Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. As a full-time Branch Sales and Service Regional Resource team (RRT) member, you will engage in proactive sales and customer service activities including teller transactions, selling bank products and developing referral opportunities. You will be part of the Regional Resource Team, based in King of Prussia, PA to support multiple branches in PNC's PDSJ Retail Market. Job Description Manages the customer experience by identifying opportunities to improve a customer's financial wellbeing and create loyalty while increasing share of wallet. From a variety of customer interactions, participates in proactive sales and service activities and identifies referral opportunities. Collaborates with ecosystem partners to grow customer's share of wallet. Positions PNC solutions to drive new revenue and customer loyalty. Drives proactive sales conversations through internal and outbound interactions with a defined sales process including outbound calling, service to sales, teller interactions, appointment setting and effective lobby engagement, ultimately elevating client loyalty. Delivers a full PNC conversation with every client interaction to identify appropriate PNC solutions. Leverages ecosystem partnerships to acquire, expand and retain relationships. Creates customer loyalty and grows customer share of wallet through a differentiated customer experience. Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources. Applies product and procedural knowledge to identify, mitigate and solve customer problems effectively to drive customer loyalty. Manages risk through adherence to all policies and procedures, demonstrating sound judgment within established limits. Demonstrates a heightened scrutiny to identify and avoid loss. Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. To learn more about this and other opportunities on our team. Watch this video. Competencies Banking Products – Knowledge of and ability to provide products and services available through the retail banking branch. Banking Products – Knowledge of and ability to provide products and services available through the retail banking branch. Managing Multiple Priorities – Ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation. Matrix Management – Ability to build and use effective working relationships within own department and across department, functional, and geographic reporting lines. Problem Solving – Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply this knowledge appropriately to diverse situations. Prospecting. – Knowledge of prospecting principles, processes and skills; ability to identify and engage potential customers in the market. Build relationships and create opportunities. Plan, strategize and target the right industries. Create value propositions with impact. Retail Lending – Knowledge of and ability to design and develop retail lending products and services, manage and evaluate operational processes and procedures and ensure compliance with local and company policies. Selling. – Applies knowledge of banking products and services to meet customer needs and enable them to achieve their financial goals. Identifies prospecting approaches to identify potential customers and create opportunities to sell financial solutions and ideas to customers. Tech Savvy – Advise, educate and engage clients on a variety of technological tools and resources allowing them to explore solutions to achieve their goals and financial well being. Pursues opportunities for continuous learning to obtain knowledge and build on ability to use technology tools, such as mobile tools and digital wallets. Understanding Customer Needs – Knowledge of and the ability to recognize and be sensitive to the different perspectives and priorities of different customers. Work Experience Roles at this level typically do not require a university / college degree, but do require related experience or product knowledge to accomplish primary duties. Typically requires 1+ years of related experience. In lieu of a degree, a comparable combination of education and experience (including military service) may be considered. Education No Degree (Required) Disability Accommodations Statement: The PNC workplace is inclusive and supportive of individual needs. If you have a physical or other impairment that might require an accommodation, including technical assistance with the PNC Careers website or submission process, please call 877-968-7762 and select Option 4: Recruiting or contact us via email at pathfinder@pnc.com. The Human Resources Service Center hours of operation are Monday - Friday 9:00 AM to 5:00 PM ET. Equal Employment Opportunity (EEO): PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. As a full-time Branch Sales and Service Regional Resource team (RRT) member, you will engage in proactive sales and customer service activities including teller transactions, selling bank products and developing referral opportunities. You will be part of the Regional Resource Team, based in King of Prussia, PA to support multiple branches in PNC's PDSJ Retail Market. Job Description Manages the customer experience by identifying opportunities to improve a customer's financial wellbeing and create loyalty while increasing share of wallet. From a variety of customer interactions, participates in proactive sales and service activities and identifies referral opportunities. Collaborates with ecosystem partners to grow customer's share of wallet. Positions PNC solutions to drive new revenue and customer loyalty. Drives proactive sales conversations through internal and outbound interactions with a defined sales process including outbound calling, service to sales, teller interactions, appointment setting and effective lobby engagement, ultimately elevating client loyalty. Delivers a full PNC conversation with every client interaction to identify appropriate PNC solutions. Leverages ecosystem partnerships to acquire, expand and retain relationships. Creates customer loyalty and grows customer share of wallet through a differentiated customer experience. Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources. Applies product and procedural knowledge to identify, mitigate and solve customer problems effectively to drive customer loyalty. Manages risk through adherence to all policies and procedures, demonstrating sound judgment within established limits. Demonstrates a heightened scrutiny to identify and avoid loss. Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. To learn more about this and other opportunities on our team. Watch this video. Competencies Banking Products – Knowledge of and ability to provide products and services available through the retail banking branch. Banking Products – Knowledge of and ability to provide products and services available through the retail banking branch. Managing Multiple Priorities – Ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation. Matrix Management – Ability to build and use effective working relationships within own department and across department, functional, and geographic reporting lines. Problem Solving – Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply this knowledge appropriately to diverse situations. Prospecting. – Knowledge of prospecting principles, processes and skills; ability to identify and engage potential customers in the market. Build relationships and create opportunities. Plan, strategize and target the right industries. Create value propositions with impact. Retail Lending – Knowledge of and ability to design and develop retail lending products and services, manage and evaluate operational processes and procedures and ensure compliance with local and company policies. Selling. – Applies knowledge of banking products and services to meet customer needs and enable them to achieve their financial goals. Identifies prospecting approaches to identify potential customers and create opportunities to sell financial solutions and ideas to customers. Tech Savvy – Advise, educate and engage clients on a variety of technological tools and resources allowing them to explore solutions to achieve their goals and financial well being. Pursues opportunities for continuous learning to obtain knowledge and build on ability to use technology tools, such as mobile tools and digital wallets. Understanding Customer Needs – Knowledge of and the ability to recognize and be sensitive to the different perspectives and priorities of different customers. Work Experience Roles at this level typically do not require a university / college degree, but do require related experience or product knowledge to accomplish primary duties. Typically requires 1+ years of related experience. In lieu of a degree, a comparable combination of education and experience (including military service) may be considered. Education No Degree (Required) Disability Accommodations Statement: The PNC workplace is inclusive and supportive of individual needs. If you have a physical or other impairment that might require an accommodation, including technical assistance with the PNC Careers website or submission process, please call 877-968-7762 and select Option 4: Recruiting or contact us via email at pathfinder@pnc.com. The Human Resources Service Center hours of operation are Monday - Friday 9:00 AM to 5:00 PM ET. Equal Employment Opportunity (EEO): PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

Transforming the future of healthcare isn’t something we take lightly. It takes teams of the best and the brightest, working together to make an impact. As one of the largest healthcare technology companies in the U.S., we are a catalyst to accelerate the journey toward improved lives and healthier communities. Here at Change Healthcare, we’re using our influence to drive positive changes across the industry, and we want motivated and passionate people like you to help us continue to bring new and innovative ideas to life. If you’re ready to embrace your passion and do what you love with a company that’s committed to supporting your future, then you belong at Change Healthcare. Pursue purpose. Champion innovation. Earn trust. Be agile. Include all. Empower Your Future. Make a Difference. Location: King of Prussia, PA or remote from any state. Position Description: Plans, conducts and directs the analysis of both internal and external business problems to be solved with automated systems. Works with users to evaluate and develop systems, analyses and procedures which meet user and business requirements and designs and works with developers to automate systems for both internal and external user applications to meet these needs. Works with programmers using their designs to guide coding. Performs unit testing and user acceptance of applications and analyses. Completes documentation and procedures for installation and usage. Works independently with internal and external clients on complex problems where analysis of situations or data requires an evaluation of identifiable factors. Exercises judgment within defined procedures and practices to determine appropriate actions. May work with software architect or analytics manager in conjunction with business alliance, sales, services, and solution design staff in order to analyze client or prospect’s claim editing issues, procedure authorization issues, problems, or potential opportunities and assists team in executing optimal analytic design. Helps with the analytical approaches, potential solutions, and the operational constraints of the client, and can aid in the implementation of analytic solutions to achieve maximum value from the Change Healthcare suite of products and services as well as answer additional questions a client may have. Responsibilities: Works with clients, other analytics team members, product management and services staff to design and execute solutions for analytic deliverables including, but not limited to, recurring reports, Business Case solutions, and other ad-hoc analyses required by constituents. Facilitates all pieces of external and internal analytic engagements, such as data mapping, code analysis using proprietary programming tools, Excel and SQL. Executes complex analyses to aid in reporting and interpretation of analytical findings to build a comprehensive solution. Presents findings to customers, and completes necessary follow-up analysis. Writes usage documentation, presentations and tutorials for all applications created. Works with large files of data to translate data results into actionable results. Manage and prioritize multiple projects simultaneously and adapt to rapidly changing schedules, priorities and workflows. Minimum Requirements: 4+ years in designing and developing business solutions. In-depth knowledge in business analysis, requirements definition and translation. Experience in healthcare claims operations, with a focus on claims adjudication process improvement, claims auditing and claims auto-adjudication enhancement. Previous consulting experience, internal or external. Excellent group facilitation and presentation skills, including the ability to communicate effectively with a wide variety of individuals and groups. Critical Skills: Understanding of the full cycle of software development methodology. In-depth knowledge of building systems solutions. Excellent communication skills at all levels of the organization. Knowledge of data manipulation languages (e.g. awk, sed), SQL, PL/SQL and/or Tcl/Tk Expert presentation skills; comfortable with working with senior management level personnel both inside and outside the organization. Knowledge of healthcare claims processing, managed care operations, and healthcare data attributes. Knowledge of claims coding techniques, including CPT and ICD10 coding. Significant experience in business analysis, requirements definition and deployment of business requirements to information systems. Strong organizational skills, ability to think and react quick, efficient and adequate according to business requirements and various constraints. Expert skills with MS Office applications - Word, Excel, Visio Ability and willingness to learn and use new technologies Additional Knowledge & Skills: High level knowledge of ERD creation tools such as Erwin, Visio, etc. Basic knowledge of visualization tools such as Spotfire, or Tableau Understanding of Claims Performance Software. Experience with healthcare claims processing systems such as Facets or Amisys. Education / Training: Bachelor's Degree required Physical Requirements: Environment – Office environment, up to 10% travel required. Physical Requirements – Sitting, standing, walking, and using key board. Join our team today where we are creating a better coordinated, increasingly collaborative, and more efficient healthcare system! Equal Opportunity/Affirmative Action Commitment All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

What you’ll be doing... Your c-suite customers need solutions to help run more efficiently and more secure so they can achieve their global goals. You will uncover their most pressing challenges, whether it is helping them protect their information to make it more secure, cloud computing, or tailored network solutions to increase efficiency—we can help. The full portfolio of our enterprise services will be in your toolkit to craft an unbeatable solution to address the most pressing client needs. You’ll use your energy and expertise to develop and deliver unique packages that won’t just satisfy your clients, but delight them. Developing existing business and new high-level client relationships. Understanding client needs and tailoring custom solutions through consultative selling. Responding to RFPs, making compelling business cases, and contracting for work. Collaborating with internal and external partners from sale through implementation. Streamlining processes and effectively managing sales activities and forecasting. Managing client and internal expectations. Being the expert on our enterprise offerings and knowing what the competition is doing. What we’re looking for... You’re the type of person who sees the big picture and looks to make the biggest impact possible. You’re comfortable working and communicating with all types of people, and they listen to you—and you know how to translate the benefits of technology into easy to understand business language. You have an intense drive to succeed, and help others around you to be at their best as well. You know your success depends upon your client’s success. You’ll need to have: Bachelor’s degree or four or more years of work experience. Four or more years of relevant work experience. Even better if you have: A degree. Sold complex technical solutions and/or systems integration sales. Ideally, strategic solutions. Met challenging sales goals. Managed multiple projects and deals under tight timelines. Cultivated strong trusting customer relationships at executive levels. When you join Verizon... You’ll have the power to go beyond – doing the work that’s transforming how people, businesses and things connect with each other. Not only do we provide the fastest and most reliable network for our customers, but we were first to 5G - a quantum leap in connectivity. Our connected solutions are making communities stronger and enabling energy efficiency. Here, you’ll have the ability to make an impact and create positive change. Whether you think in code, words, pictures or numbers, join our team of the best and brightest. We offer great pay, amazing benefits and opportunity to learn and grow in every role. Together we’ll go far. Equal Employment Opportunity We're proud to be an equal opportunity employer- and celebrate our employees' differences,including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.

The Associate Manager has responsibility for assisting with the daily operation of the Lilly Pulitzer retail store. This includes sales, serving the customer, and safeguarding the assets of the store. The following specific responsibilities supplement the overall duties: Understand the overall concept of Lilly Pulitzer, including the lifestyle, the customer, the merchandise and the heritage. Assist Store Manager to achieve net sales plan. Maintain a high level of sales, acting as a role model in achieveing the store sales plan. Assist in building the skills of the team as determined by the Store Manager. Present and sell merchandise consistent with the brand. Greet each customer and provide the sales assistance appropriate to sell merchandise to the customer. Understand the merchandise and planned receipts well enough to know how and where to stock and present new receipts on the floor timely. Know the merchandise on the floor and suggest merchandise to customers as appropriate. Provide suggestions to management for merchandising which may improve sales. Build a personal client book. Use the EREG POS software system effectively Learn the EREG point-of-sale software system, and be able to troubleshoot in the absence of the Store Manager and Assistant Store Manager. Use the system to perform the following tasks: routine register transactions, routine inventory receivings and transfers, and opening and closing of the registers and store. Understand the daily staff plans to be able to implement them in the absence of the Store Manager. Safeguard the assets of the store. Maintain the integrity of the inventory. Prevent inventory shrink to the extent reasonable and appropriate. Assist in performing cycle counts, and a year-end comprehensive physical inventory. Be prepared to provide daily reports of sales, transactions and sales by style as requested. These are byproducts of the point of sale system. Operate the store consistently with the prescribed company policies and procedures for the store. Provide ideas to grow and improve the business. This may include ideas for merchandising, staffing, floor displays, store fixturing, advertising, promotion, hours of operation or any other ideas which may improve and grow the business. SKILLS REQUIRED TO PERFORM SUCCESSFULLY: Understand Lilly Pulitzer and have a genuine enthusiasm and interest for the concept, the customer and the merchandise. Sufficient fashion credibility to sell merchandise to customers. The initiative and self-assurance to be able to approach and sell customers comfortably. A high level of dedication, commitment and initiative to operate a store dependably and with minimal supervision or direction. The flexibility of schedule to accommodate the hours typical of retail store employee. The ability and comfort level to operate with an automated point of sale system. The ability and drive to motivate and lead a retail staff. The detail orientation necessary to safeguard the assets of the store. This includes cash reconciliation and inventory management. Must demonstrate the potential ability to be promoted to the Store Manager position. Lilly Pulitzer® is an Equal Opportunity Employer. Lilly Pulitzer® participates in E-Verify. Details in English and Spanish . Right to Work Statement in English and Spanish .

The Customer Success Manager will drive product adoption, deliver high levels of business value, and cultivate deep customer relationships. This role will be responsible for all aspects of renewals, account management, adoption, customer success planning, and expansion sales. The role drives overall customer satisfaction including reporting and analytics of revenue impact tied to client success, client testimonials, and client references. ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES: Develop a trusted advisor relationship with customer stakeholders and executive sponsors to drive product adoption and ensure they are leveraging the solution to achieve full business value. Establish trusted relationships with customers, sustaining relationships through the full life cycle of the subscription ensuring their success. Act as an extension of the customer, being a proactive advocate within Vertex and the customer to accomplish defined objectives. Proactively grow the breadth and depth of strategic relationships within assigned customers. Help customers calculate and monetize business value by driving quarterly reporting with customers; measuring business value, penetration, usage, and adoption. Closely manage and nurture accounts to identify and eliminate risk of attrition. Partner with internal stakeholders to align account activities with the customer’s business case and strategy. Proactively informs customers of features, issues, resolutions that may increase customer value and loyalty. Ensure customers are aware of and educated on new features and releases. Monitor and identify adoption and utilization trends, provide recommendations based on risk and customers’ business needs. Own the delivery of periodic customer health-checks. Identify renewal risk(s) and partner with internal teams to recommend a solution, remediate, and ensure a successful renewal. Ensure customer feedback is clearly captured and conveyed internally to enable ongoing improvement of products and services. Identify areas for cross selling/up-sell opportunities to expand sales. SUPERVISORY RESPONSIBILITIES: N/A KNOWLEDGE, SKILLS AND ABILITIES: Continually seeks opportunities to increase customer satisfaction and deepen client relationships. Excellent technical aptitude with the ability to analyze and decipher large amounts of customer data. Excellent communication skills, including issue tracking, triaging and crisis management. Ability to efficiently manage multiple customer projects simultaneously. Ability to communicate with internal and external customers and all levels of management. Understands how to communicate difficult/sensitive information tactfully. Ability to understand and manage client expectations effectively. Excellent verbal and interpersonal communication skills. Proficient in Microsoft Excel and PowerPoint. Strong ability to effectively communicate technical information to non-technical audiences. Delivers informative, well-organized presentations. Excellent organizational skills, with the ability to meet strict deadlines. Must be detail-oriented and able to manage multiple projects and be customer-focused. Ability to interpret and follow written instructions. Experience in any of the following is helpful, Process Improvement, Decision Making, Managing Processes, Planning, Analyzing Information, and Developing Standards. EDUCATION AND TRAINING: 5 + years of customer success, account management, or sales experience in SaaS or similar industry. Minimum 3 years in a customer service oriented role required. Broad knowledge and experience in Sales and Marketing processes and systems. Experience with Sales and Marketing technology such as Salesforce, etc. REQUIRED FOUNDATIONAL COMPETENCIES: Builds Relationships: Fosters open dialogue and obtains shared commitment to proposals; shared ideas and information to promote mutual understanding, respect, and effective decision-making. Drives for Results: Acts to create opportunities for Vertex SMB or to avoid future problems; has the courage to act with incomplete information rather than simply thinking about it; maintains a focused commitment to achieving enterprise objectives. Knows the Business: Understands and applies knowledge of Vertex SMB’s business and processes to accomplish goals. Anticipates Customer Needs (internal and external): Establishes and maintains productive relationships with customers and partners, anticipating their needs. Learns Continuously: Expands own knowledge base to enhance performance; seeks development to increase strengths for current and future needs. COMMENTS: The above statements are intended to describe the general nature and level of work being performed by individuals in this position. Other functions may be assigned and management retains the right to add or change the duties at any time.

The SAP Developer focuses on the technical aspects of SAP implementations, including all ABAP related activities utilizing the SAP Workbench. Examples of development objects are SAP User Exits, BADIs, BAPIs, and other SAP technology. The focus of this position is to use SAP ABAP development tools and practices to further configure SAP or add to SAP ECC and / or CRM to optimize how Vertex applications interact with SAP applications. As a Vertex SAP Technical Consultant this individual will be involved in all aspects of the implementation of Vertex’s products and technology solutions and will work closely with a team of individuals on a regular basis. This individual may also contribute to the design and development of the SAP software integration layer (standard connector) to Vertex O Series, along with identifying other value-added services that contribute to Vertex’s revenue and profit objectives. ESSENTIAL DUTIES AND RESPONSIBILITIES Execute on Vertex’s client Statement of Work (SOW). This position will perform as a ABAP programmer, specializing in the procure-to-pay and order-to-cash processes to include evaluating requirements, designing, and coding. Specific responsibilities may include: developing and debugging code, performing current system audits, system configuration, testing, knowledge transfer, and development of custom documentation. SAP Technical lead for all phases of a Vertex/ SAP software implementation by adhering to Vertex’s best practice methodology. Technical subject matter expert of the SAP integration architecture for Vertex indirect global tax products. Contribute to the SAP connector development – Apply the methods of Vertex Commercial development and production code delivery, leveraging the Partner Work Center’s Business Analyst and Development resources to design, build, unit test, patches, and enhancements or major connector releases. Promoting acceptance of and conformance to the SAP integration architecture and standards in alignment with Vertex products. Assessing customer needs/desires and determining system/software connector requirements to satisfy those needs. Strong technical knowledge and experience in working with SAP ECC (FI, MM, SD and CRM) application. Researches and resolves issues with the SAP MM, PP, and CRM/SRM modules, when implementing Vertex applications. Ensures documentation of program development is compiled. Keeps up-to-date with new SAP ABAP programming developments to ensure that functionality is implemented in the optimal manner. Works closely with the SAP Functional Consultants as they develop functional specifications for deliverables. May provide direction and guidance to less experienced staff and lead projects. Actively collaborate with the SAP Practice Leader, Director and Solutions Delivery Team to ensure overall customer satisfaction. Education & Training: Four-year degree in Computer Science or equivalent. SAP Technology Certifications or Credentials recommended. Specialized Knowledge, Skills and Abilities: Must have extensive experience with ABAP Objects, ABAP classes and interfaces, data dictionary, structures/extensions and Function Modules. Experience with SAP workflow is an advantage: 7+ years of SAP programming, testing and debugging required, including ABAP OOPS, BADI’s, BAPIs, EDI, Idocs, data dictionary and Workflow 7+ years of experience on interface design and development Must be able to develop programs in a fast-paced environment and multi-task Leadership of SAP application development projects through all phases of the software development life cycle. Must demonstrate a thorough understanding of SAP methodology, principles, theories, concepts and techniques; and leadership skills including planning, scheduling, and coordinating work assignments to meet project milestones or established completion dates. Strong SD, MM, and/or FI experience, preferably in the tax area of at least one of these modules Familiarity and the Order to Cash and Procure to Pay business process flows in SAP SAP CRM and SRM experience a plus Must possess the ability to contribute to the development of new processes, as well as effectively identify, analyze and resolve highly complex technical issues. Must be customer focused, demonstrate excellent verbal and written communication skills to accurately document, report, and present findings, and possess excellent interpersonal skills to interface with all levels of employees. Must be able to maintain the strict confidentiality of sensitive information. Must be able to work extended hours and travel to client sites as required. Java and/or XML experience a plus. Vertex or other 3rd party tax experiences a plus. Working knowledge of Sales and Use Tax integration to SAP a plus. Professional appearance and presentation required. Adhere to an appropriate set of core values and beliefs during good times and bad Builds stable working relationships within the workgroup as well as with internal and/or external customers. Other Requirements: Travel required (approximately 30-50%) Work location is flexible Billable time requirement – minimum of 60% Essential Job Results applicable to all positions at Vertex: Contribute to customer satisfaction by consistently meeting and/or exceeding expectations and commitments to both internal and external customers; by solving customer problems quickly and effectively; and by seeking ways to improve the value of Vertex products and services. Contribute to a highly productive work environment by striving for excellence through exceeding expectations; following and/or improving on established work procedures and methodology; responding to information flow in a timely manner; and acting on performance improvement opportunities where available. Foster effective communication and work relationships by practicing active listening skills in order to first understand others; by continually improving own sills in oral and written communications in order to better understand those with whom you work. Embrace continuous improvement by proposing new and/or better ways of doing things; supporting the creative and innovative ideas of others; seeking to enhance the core competencies of Vertex wherever possible; and by being receptive and willing to change. Promote the fiscal and operational vitality of Vertex by demonstrating an awareness, understanding and fulfillment of the stewardship responsibility which all employees have for the sound use and preservation of the resources, tools and equipment made available to them; and by demonstrating an understanding of, and adherence to, all Vertex Corporate Policies, Procedures and Guidelines. Manage time and priorities effectively by completing tasks in a timely manner and meeting personal commitments, managing job-related and personal stress effectively.

Vertex is looking for a Sr. Tax Research Analyst that will work closely with the Tax Research and Product Development teams to implement monthly updates to tax rates, rules, and tax forms in the Vertex® Indirect Tax Returns product. This role will appeal to a detail oriented, creative thinker that enjoys problem solving and is interested in software/technology. We will train you on the tax aspects of the position. In this role, you will assume responsibility for: Research and analysis of monthly compliance changes from the taxing authorities. Implementation of compliance changes within our proprietary development software. Design and execute test scenarios in the product to ensure accuracy and functionality for a variety of taxpayers. Communication with state and local taxing authorities to obtain compliance requirements related to sales/use tax rates and rules, e-File, and paper remittance. Validate e-File functionality and paper tax return layouts with taxing authorities to satisfy reporting requirements. Write content for the product’s user guides and other customer facing documentation. Review, assess impact, and resolve customer issues. Communicate to workgroup and product team the compliance changes and impact to product. Develop business requirements for product enhancement and test resulting functionality for accuracy. Brainstorm with the Product Development team on data and program solutions to achieve desired output in the product. Complete work within monthly and project deadlines defined by the product team. Uphold SSAE-16 audit controls for defined internal processes and procedures. We encourage individuals possessing all of the following minimum qualifications to apply immediately: Education & Training: Bachelor’s Degree in Accounting, Business Administration, Finance, Taxation, Math or related discipline, OR equivalent work experience is required Work Experience 8+ years of general business experience is strongly desired Familiarity with SalesTax Returns a plus Specialized Knowledge & Skills: Understanding of tax information and the ability to formulate interpretations and determine how they apply to Vertex products is desirable Strong aptitude for detail Exceptional analytical and logical problem solving skills Comfortable learning customized software applications Strong organizational skills Strong time management and ability to meet deadlines Must have excellent communication skills; verbal, written and interpersonal communication Must be able to work in a dynamic, team-based environment and be able to adapt to changing and multiple priorities Experience using Windows-based software applications including MS Office Suite (Access, Excel, Word) and Internet Applications Please note: This is a Pipeline Requisition for potential hiring needs At Vertex Inc. we are always looking for the best talent for future needs of the business. This position description does not represent a current opening. However, may use this position to identify candidates with critical skills and experiences for frequently filled positions at all levels. Candidates who express an interest and match the requirements will be contacted by a recruiter for an introductory phone interview, and further details of timing will be discussed.

What you’ll be doing... Verizon is in the process of modernizing our core networks to enable new, groundbreaking products and technologies. This new 'Intelligent Edge Network' leverages virtualization and software defined networking and will transform how we provide products and service, and maintain our position as the industry leader. Verizon is seeking motivated and driven Engineering professionals to support the Intelligent Edge network.Our Wireline Core Equipment Engineering organization provides detailed network solutions leveraging our state of the art global transport network consisting of Ultra-Long Haul (ULH), SONET, OTN Mesh, and Metro Access. In this role, you will be designing, engineering, and deploying optical transport solutions to augment the Metro Access component of this global network. You will be part of a fast paced environment focused on both immediate delivery to our customers and the long term evolution of our network. Collaborating with planning, provisioning, standards, and sales teams as well as equipment vendors on network and customer solutions. Partnering with field operations and other implementation organizations to obtain information such as space, power, and fiber availability required to complete project engineering. Creating install specifications (ISPECS) and applicable diagrams and drawings required for installation, turn-up, inventory, and configuration of Metro transport equipment deployed into our network. Developing project Bill of Material (BOM) and placing orders for network equipment, rack, and hardware requirements. Defining cable requirements, creating cable running lists, and ordering all cables. Ensuring all engineering documentation is accurate and up-to-date. Ensuring work meets all applicable engineering, financial, planning, and operational standards. What we’re looking for... You are highly motivated, independent, and customer focused with organizational and leadership skills to push projects to completion. You work well with others as a team and also individually on your own projects. You communicate clearly, concisely, and persuasively to individuals and teams to achieve desired results. You’ll need to have: Associate’s degree or two or more years of work experience. Three or more years of relevant work experience. Even better if you have: A degree. Experience performing detailed engineering and creating technical documentation. Direct working knowledge of Tellabs 7100, Nortel 5200, Fuji 9500, Fuji 4500, Fuji 4100 and/or ROADM technology. Strong knowledge of both Outside Plant and Inside Plant facilities and characteristics. Experience installing telecommunications equipment. Experience with Excel, Word and other MS applications. Experience using CAD based software tools. Ability to multitask, partner across organizations, and proactively address issues in a fast paced, high volume environment. Strong written and verbal communication skills. Excellent time management skills. When you join Verizon... You’ll have the power to go beyond – doing the work that’s transforming how people, businesses and things connect with each other. Not only do we provide the fastest and most reliable network for our customers, but we were first to 5G - a quantum leap in connectivity. Our connected solutions are making communities stronger and enabling energy efficiency. Here, you’ll have the ability to make an impact and create positive change. Whether you think in code, words, pictures or numbers, join our team of the best and brightest. We offer great pay, amazing benefits and opportunity to learn and grow in every role. Together we’ll go far. Equal Employment Opportunity We're proud to be an equal opportunity employer- and celebrate our employees' differences,including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.