Job Objectives
Maximizes sales and brand awareness by providing exceptional customer care to all customers in a friendly, efficient, and professional manner; gives impartial, personalized, expertise and advice regardless of brand and budget.
Demonstrates a passion for beauty and provides inspirational beauty knowledge and know-how.
Provides customers with solutions for their beauty needs, including mini-makeovers and skincare consultations, with an emphasis on the customers’ total look.
Models and delivers a distinctive and delightful customer experience.
Oversees and maintains overall beauty department standards.
Job Responsibilities/Tasks
Customer Experience
Engages customers by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
Models and shares customer care best practices by proactively offering assistance, asking questions to determine customers’ needs, and informing...
Jul 02, 2021
Job Objectives
Maximizes sales and brand awareness by providing exceptional customer care to all customers in a friendly, efficient, and professional manner; gives impartial, personalized, expertise and advice regardless of brand and budget.
Demonstrates a passion for beauty and provides inspirational beauty knowledge and know-how.
Provides customers with solutions for their beauty needs, including mini-makeovers and skincare consultations, with an emphasis on the customers’ total look.
Models and delivers a distinctive and delightful customer experience.
Oversees and maintains overall beauty department standards.
Job Responsibilities/Tasks
Customer Experience
Engages customers by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
Models and shares customer care best practices by proactively offering assistance, asking questions to determine customers’ needs, and informing...
Jo-Ann Fabric and Craft Stores
Janesville, WI, USA
Summary
The Creator’s Studio Coordinator serves as the face of JOANN to work with our customers to provide exceptional customer service, create interest, drive inspiration and increase sales through event and classroom participation. Networking skills, strong relationships in the community and great multi-tasking abilities is the key to success in this role.
Scope
Ensures friendly and knowledgeable service is provided to every customer. Maintains visibility in the Creator’s Studio and sales floor to assist customers and Team Members. Monitors feedback on quality of events, and class delivery and content, and ensures feedback is shared with store leadership team and SSC partners. Guides Team Members on Creator’s Studio offerings to encourage support for class and event participation/enrollments. Exemplifies strong problem-solving skills, and can handle multiple projects or events at one time. Processes sales transactions by using proper cash handling procedures. Promotes and...
Jul 02, 2021
Summary
The Creator’s Studio Coordinator serves as the face of JOANN to work with our customers to provide exceptional customer service, create interest, drive inspiration and increase sales through event and classroom participation. Networking skills, strong relationships in the community and great multi-tasking abilities is the key to success in this role.
Scope
Ensures friendly and knowledgeable service is provided to every customer. Maintains visibility in the Creator’s Studio and sales floor to assist customers and Team Members. Monitors feedback on quality of events, and class delivery and content, and ensures feedback is shared with store leadership team and SSC partners. Guides Team Members on Creator’s Studio offerings to encourage support for class and event participation/enrollments. Exemplifies strong problem-solving skills, and can handle multiple projects or events at one time. Processes sales transactions by using proper cash handling procedures. Promotes and...
