Support Escalation Engineer - Bilingual in Japanese This position is Japan Azure Networking Support during non-Japan Business hours in a U.S. site. This role requires candidates to work a four-day work week with 12 hours of coverage per day. - Are you interested in the cloud business? The Microsoft Azure Platform is strategic to Microsoft enabling customers to develop, test, and deploy solutions in the cloud to take advantage of hyper-scale infrastructures, reliability, globally distributed data centers, and generally reduce the effort of managing dedicated IT infrastructure. Azure is a growing leader in the cloud market with Azure Support enabling customer success and providing a key differentiator when customers make buying decisions. We are rapidly expanding, and we are looking for talented people with a growth mindset, a passion for solving complex issues and obsession to customer happiness. No two days are the same in Customer Service and Support at Microsoft. We engage in...
Aug 05, 2020
Support Escalation Engineer - Bilingual in Japanese This position is Japan Azure Networking Support during non-Japan Business hours in a U.S. site. This role requires candidates to work a four-day work week with 12 hours of coverage per day. - Are you interested in the cloud business? The Microsoft Azure Platform is strategic to Microsoft enabling customers to develop, test, and deploy solutions in the cloud to take advantage of hyper-scale infrastructures, reliability, globally distributed data centers, and generally reduce the effort of managing dedicated IT infrastructure. Azure is a growing leader in the cloud market with Azure Support enabling customer success and providing a key differentiator when customers make buying decisions. We are rapidly expanding, and we are looking for talented people with a growth mindset, a passion for solving complex issues and obsession to customer happiness. No two days are the same in Customer Service and Support at Microsoft. We engage in...
Are you are a Compliance Analyst who has built, implemented, and reinforced compliance policies? Are you looking for a rewarding opportunity to work with a great team in a high impact position? If so, we want to talk to you! We are looking for a results-oriented, highly collaborative Compliance Analyst with a growth mindset as an extension to our Supplier Management team. The Compliance Analyst will join the Global Capacity Planning & Management Team within Business Excellence & Operations (BEO) of Microsoft Services. You will help deliver on Microsoft’s mission to empower every person and organization on the planet to achieve more by ensuring compliance of business process with our suppliers. A successful candidate will be highly collaborative and detail-oriented. Apply today if you are ready to start your career at Microsoft! About the Organization: With 14,000+ employees globally, Microsoft Services is one of the company’s largest groups, serving customers in 191...
Aug 05, 2020
Are you are a Compliance Analyst who has built, implemented, and reinforced compliance policies? Are you looking for a rewarding opportunity to work with a great team in a high impact position? If so, we want to talk to you! We are looking for a results-oriented, highly collaborative Compliance Analyst with a growth mindset as an extension to our Supplier Management team. The Compliance Analyst will join the Global Capacity Planning & Management Team within Business Excellence & Operations (BEO) of Microsoft Services. You will help deliver on Microsoft’s mission to empower every person and organization on the planet to achieve more by ensuring compliance of business process with our suppliers. A successful candidate will be highly collaborative and detail-oriented. Apply today if you are ready to start your career at Microsoft! About the Organization: With 14,000+ employees globally, Microsoft Services is one of the company’s largest groups, serving customers in 191...
Service Center Americas - US PubSec Non-Federal | BPM Manager – Job Description If you thrive on creating trusted relationships that provide opportunities to support and improve the lives of others, influencing and collaborating with others to drive change and improvements, we have a career opportunity for you! Microsoft Services’ mission is to empower our customers and partners as they realize their fullest potential in a mobile-first, cloud-first world. Key to transformative customer solutions is building and maintaining world-class operations. In Service Center, our charter is to build a people and process capability that enables our sales and delivery teams to execute with confidence and achieve more for our customers. Our priorities are to deliver valuable services and insights, identify and solve for simplification opportunities, and plan and deliver new operational motions to accelerate our digital transformation. BPM Manager | Incident Management Service Center Americas BPM...
Aug 05, 2020
Service Center Americas - US PubSec Non-Federal | BPM Manager – Job Description If you thrive on creating trusted relationships that provide opportunities to support and improve the lives of others, influencing and collaborating with others to drive change and improvements, we have a career opportunity for you! Microsoft Services’ mission is to empower our customers and partners as they realize their fullest potential in a mobile-first, cloud-first world. Key to transformative customer solutions is building and maintaining world-class operations. In Service Center, our charter is to build a people and process capability that enables our sales and delivery teams to execute with confidence and achieve more for our customers. Our priorities are to deliver valuable services and insights, identify and solve for simplification opportunities, and plan and deliver new operational motions to accelerate our digital transformation. BPM Manager | Incident Management Service Center Americas BPM...
Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us to achieve our mission. The Small, Medium, and Corporate (SMC) team helps businesses achieve their digital transformation goals by matching customer challenges with Microsoft solutions. You will help our managed customers (SMC-Corporate) across industries, company sizes and territories to identify their needs and opportunities. One of the fastest growing customer segments in the technology industry, you will help customers get to the cloud across Microsoft solution areas like Modern Workplace, Business Applications, Applications and Infrastructure, and Data and AI. The SMC-Corporate team has different roles that work...
Aug 05, 2020
Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us to achieve our mission. The Small, Medium, and Corporate (SMC) team helps businesses achieve their digital transformation goals by matching customer challenges with Microsoft solutions. You will help our managed customers (SMC-Corporate) across industries, company sizes and territories to identify their needs and opportunities. One of the fastest growing customer segments in the technology industry, you will help customers get to the cloud across Microsoft solution areas like Modern Workplace, Business Applications, Applications and Infrastructure, and Data and AI. The SMC-Corporate team has different roles that work...
Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. Growth mindset encourages each of us to lean in and learn what matters most to our customers, to create the foundational knowledge that enables us to make customer-first decisions in everything we do. In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us achieve our mission. The Azure Specialist for Customer Acquisition is a hunter solution sales professional within our Enterprise sales organization, focused on bringing on new managed customers onto the Azure platform. As part of this role you will help realize the Company’s key strategic focus to increase our customer base of Azure Enterprise customers. You will need to cover a large sales territory by profiling customers...
Aug 05, 2020
Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. Growth mindset encourages each of us to lean in and learn what matters most to our customers, to create the foundational knowledge that enables us to make customer-first decisions in everything we do. In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us achieve our mission. The Azure Specialist for Customer Acquisition is a hunter solution sales professional within our Enterprise sales organization, focused on bringing on new managed customers onto the Azure platform. As part of this role you will help realize the Company’s key strategic focus to increase our customer base of Azure Enterprise customers. You will need to cover a large sales territory by profiling customers...
OVERVIEW If you thrive on creating trusted relationships that provide opportunities to support and improve the lives of others, influencing and collaborating with others to drive change and improvements, we have a career opportunity for you! Microsoft Services’ mission is to empower our customers and partners as they realize their fullest potential in a mobile-first, cloud-first world. Key to transformative customer solutions is building and maintaining world-class operations. In Enterprise Services Operations, our charter is to build a people and process capability that enables our sales and delivery teams to execute with confidence and achieve more for our customers. Our priorities are to deliver valuable services and insights, identify and solve for simplification opportunities, and plan and deliver new operational motions to accelerate our digital transformation. Incident Management Incident Management is a newly defined role to manage and support the reactive portion of...
Aug 05, 2020
OVERVIEW If you thrive on creating trusted relationships that provide opportunities to support and improve the lives of others, influencing and collaborating with others to drive change and improvements, we have a career opportunity for you! Microsoft Services’ mission is to empower our customers and partners as they realize their fullest potential in a mobile-first, cloud-first world. Key to transformative customer solutions is building and maintaining world-class operations. In Enterprise Services Operations, our charter is to build a people and process capability that enables our sales and delivery teams to execute with confidence and achieve more for our customers. Our priorities are to deliver valuable services and insights, identify and solve for simplification opportunities, and plan and deliver new operational motions to accelerate our digital transformation. Incident Management Incident Management is a newly defined role to manage and support the reactive portion of...
Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. Growth mindset encourages each of us to lean in and learn what matters most to our customers, to create the foundational knowledge that enables us to make customer-first decisions in everything we do. In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us achieve our mission. The Azure Specialist for Apps & Infra is technical sales professional within our Enterprise sales organization, focused on bringing on new managed customers onto the Azure platform. The Azure Specialist role is focused on working with Microsoft’s account teams to identify and drive opportunities in targeted workloads. The key goal of this role is to increase incremental sales volume of Microsoft...
Aug 05, 2020
Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. Growth mindset encourages each of us to lean in and learn what matters most to our customers, to create the foundational knowledge that enables us to make customer-first decisions in everything we do. In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us achieve our mission. The Azure Specialist for Apps & Infra is technical sales professional within our Enterprise sales organization, focused on bringing on new managed customers onto the Azure platform. The Azure Specialist role is focused on working with Microsoft’s account teams to identify and drive opportunities in targeted workloads. The key goal of this role is to increase incremental sales volume of Microsoft...
We are looking for up and coming college graduates to be the future of Microsoft. As a consultant or services professional, you will be a strategic advisor to Microsoft’s enterprise customers and partners helping them optimize their business performance and be on the front line dedicated to solving their technical challenges. You will possess a solid understanding of your customer’s business, industry and needs as cloud and emerging technologies enable digital transformation opportunities for their organizations. You will be responsible for delivering solutions to enable the customer’s desired outcomes, working closely with other teams. Applications to these opportunities are considered for all available Services roles, which may include the ones described below, depending on education level and/or location. To be considered as a student or recent graduate, you should be on track to graduate by June 2021 or have graduated no earlier than March 2020. Responsibilities Customer Success...
Aug 05, 2020
We are looking for up and coming college graduates to be the future of Microsoft. As a consultant or services professional, you will be a strategic advisor to Microsoft’s enterprise customers and partners helping them optimize their business performance and be on the front line dedicated to solving their technical challenges. You will possess a solid understanding of your customer’s business, industry and needs as cloud and emerging technologies enable digital transformation opportunities for their organizations. You will be responsible for delivering solutions to enable the customer’s desired outcomes, working closely with other teams. Applications to these opportunities are considered for all available Services roles, which may include the ones described below, depending on education level and/or location. To be considered as a student or recent graduate, you should be on track to graduate by June 2021 or have graduated no earlier than March 2020. Responsibilities Customer Success...
Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. Growth mindset encourages each of us to lean in and learn what matters most to our customers, to create the foundational knowledge that enables us to make customer-first decisions in everything we do. In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us achieve our mission. The Azure Specialist for Data & AI is technical sales professional within our Enterprise sales organization, focused on bringing on new managed customers onto the Azure platform. The Azure Specialist role is focused on working with Microsoft’s account teams to identify and drive opportunities in targeted workloads. The key goal of this role is to increase incremental sales volume of Microsoft Data...
Aug 05, 2020
Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. Growth mindset encourages each of us to lean in and learn what matters most to our customers, to create the foundational knowledge that enables us to make customer-first decisions in everything we do. In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us achieve our mission. The Azure Specialist for Data & AI is technical sales professional within our Enterprise sales organization, focused on bringing on new managed customers onto the Azure platform. The Azure Specialist role is focused on working with Microsoft’s account teams to identify and drive opportunities in targeted workloads. The key goal of this role is to increase incremental sales volume of Microsoft Data...
Microsoft is empowering every person and every organization on the planet to do more and achieve more. We have set ourselves three bold ambitions: create more personal computing, reinvent productivity and business processes and build the intelligent cloud. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence and encouraging teams and leaders to bring their best each day. As part of our transformation, one of our key areas of focus is the modernization of our sales motions. The Digital Sales organization is a newly formed organization with a charter to accelerate Microsoft’s growth in its cloud-first, mobile-first businesses along with the traditional businesses. This organization is at the forefront of establishing a new sales model leveraging modern technology and big data and analytics to drive impactful demand response and targeted sales coverage. The Technology Solutions team consists of highly capable individuals that drive Microsoft wins on...
Aug 05, 2020
Microsoft is empowering every person and every organization on the planet to do more and achieve more. We have set ourselves three bold ambitions: create more personal computing, reinvent productivity and business processes and build the intelligent cloud. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence and encouraging teams and leaders to bring their best each day. As part of our transformation, one of our key areas of focus is the modernization of our sales motions. The Digital Sales organization is a newly formed organization with a charter to accelerate Microsoft’s growth in its cloud-first, mobile-first businesses along with the traditional businesses. This organization is at the forefront of establishing a new sales model leveraging modern technology and big data and analytics to drive impactful demand response and targeted sales coverage. The Technology Solutions team consists of highly capable individuals that drive Microsoft wins on...
Microsoft Services help customers realize their full potential through accelerated adoption and productive use of Microsoft technologies. We are a global team of exceptional people who deliver world class services with the assistance of our service delivery partners. We earn customer confidence, trust, and loyalty by improving the overall Customer and Partner Experience, serving as the customer advocates within Microsoft, and driving customer-centric product improvement. Microsoft Premier Support helps customers proactively address risks, minimize downtime, and streamline operations to improve efficiency and accelerate business growth by providing customizable solutions complete with enhancements and add-on services. In the Small, Medium & Corporate (SMC) business unit we enable digital transformation at scale and empower every small, medium and corporate organization to achieve more. Responsibilities The Customer Success Account Manager (CSAM) acts as a business advisor to...
Aug 05, 2020
Microsoft Services help customers realize their full potential through accelerated adoption and productive use of Microsoft technologies. We are a global team of exceptional people who deliver world class services with the assistance of our service delivery partners. We earn customer confidence, trust, and loyalty by improving the overall Customer and Partner Experience, serving as the customer advocates within Microsoft, and driving customer-centric product improvement. Microsoft Premier Support helps customers proactively address risks, minimize downtime, and streamline operations to improve efficiency and accelerate business growth by providing customizable solutions complete with enhancements and add-on services. In the Small, Medium & Corporate (SMC) business unit we enable digital transformation at scale and empower every small, medium and corporate organization to achieve more. Responsibilities The Customer Success Account Manager (CSAM) acts as a business advisor to...
