1 jobs found in Grandville

We are currently seeking a Client Service Engineer (Level) to join our Rehmann Technology Solutions team. You will be part of our first line of service to our clients by providing remote, technical support using exceptional troubleshooting and problem resolution skills. This position exists to ensure that as RTS dynamically pursues business growth and success at the rapid pace that the IT industry (and our clients) demands, we are doing so in such a way that consistently maintains and grows our level of excellence in the customer service we provide. How You’ll Make an Impact: Researching and resolving user issues related to network access, local printers, PC hardware, email, internet, VPN and WAN Escalating more complex problems outside of your expertise to other team members Focusing on maximizing productivity and uptime, while enhancing the customer experience Installing, supporting and documenting client application software, “hot fixes” and patches Providing general...