1 jobs found in Glenwood

JOB TITLE: Sales Support Representative II DEPARTMENT: Sales REPORTS TO: Director of Marketing & Communications STATUS: Non-Exempt GRADE: H12 REVISION DATE: July 2020 SUMMARY: Supports the sales team following sales process flows to capture customer information and orders and resolve issues throughout the customer lifecycle, coordinating with other FAST departments and working directly with customers to perform the following essential duties. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Utilizes CRM to follow sales process flows for entering information. Develops and/or runs reports from CMR for use in sales meetings; enters leads, contacts, opportunities and prepares quotes as needed and as a part of the process flow. In support of the sales and marketing department, provides CRM training assistance, data clean up and analysis. Provides customer service in support of the sales process including fielding inbound calls, making outbound...