9 jobs found in Franklin Township

The Role: Our Entry Level Inside Account Executive position at SHI is the best way to build a foundation in B2B IT sales. At the center of any solution, our partnerships and coaching give you the platform to build and manage your own business and develop your personal value. This Inside Sales role is unique in giving you experience servicing organizations end-to-end from introductions to customer management. We don’t manufacture a product, we manufacture a customer experience and your job is to create the best possible experience in their quest to purchase IT solutions. We strongly believe in developing our reps to service every aspect of the customer experience, which will prepare you for any role you may want as you move forward in your career. As an Inside Account Executive at SHI you will interact with the largest manufactures in the Tech industry every day, i.e.: Apple, Microsoft, Amazon, HP, Cisco, Google, and Dell to name a few. The Mission: As one of the largest privately-owned IT Solutions Providers, we strive to be the #1 resource our customers go to when they need advice about their IT environment. Whether they are one of the largest banking institutions in the world, or a five-person private school just getting off the ground, we deliver IT solutions. The Team: We develop elite business-to-business IT sales executives, and seek out balanced and energetic individuals to join our youthful culture. Our team performs with high energy, pairing hard work with collaboration to continue growing at a rapid pace in the dynamic technology industry. We call Somerset NJ home, where our global headquarters campus boasts amenities including two gyms, two cafeterias, three basketball courts, and a turf field. The Inside Account Executive team in NJ focuses on Public Sector accounts throughout the country, primarily School Districts and municipalities. Over the past five years the NJ Inside Executive team has created over 10,000 new customers, and grown to a $200 million+ organization. We're helping our Nation’s educators, students, and first responders do their jobs the best they can. With this continued success comes significant opportunity, and we’re always looking to add motivated individuals to our award-winning sales family. The Future: We don’t hire jobseekers, we hire career seekers. Outpacing the growth of our competitors allows us to develop strong, diverse skill sets and promote from within. We provide ongoing technology and Sales training/coaching. Our professional development program will prepare you for a lifelong career in the IT industry. With this growth comes significant opportunity, hard work is rewarded early and often. If personal and professional growth is important to you, we couldn’t agree more. Responsibilities/Job Function: Prospecting into existing and new customers to expand SHI's relationship within Target number of outbound calls between 30 - 40 per day Grow a customer base through working with existing contracts Provide consultation to customers regarding their IT solutions needs Process orders and quote for both new and existing customers Gain industry knowledge through a series of sales and technology trainings Leverage internal and partner resources to advance an opportunity Work well in a fun and energetic team environment Consistently achieve or exceed activity and sales goals Learn and utilize SHI's internal systems Qualifications/Minimum Skills Required: Ability to learn and deliver SHI's world class support Completed Associate's degree accompanied by previous Sales experience minimally required Strong written and verbal communication skills Strong problem solving, organizational and interpersonal skills Self-motivated, with the ability to work in a fast paced and constantly changing environment Preferred Skills: Completed Bachelor's degree preferred Previous sales or customer service experience High level of interest in Technology and a career in sales Proficient in Microsoft Outlook, Power Point, Word and Excel Skills Obtained as an Inside Account Executive: Phone Support, Frontline Support, Call Center, Business Development, Communications, Inside Sales, Territory Management, Cold-Calling. Innovative Solutions. World Class Support. Constantly growing in response to the needs of our customers in all sectors and verticals, SHI has transformed itself from a $1 million "software-only" regional reseller into a $10 billion global provider of information technology products and services. From software and hardware procurement to deployment planning, configuration, data center optimization, IT asset management and cloud computing, SHI offers custom IT solutions for every aspect of your environment. Privately-held and under the guidance of our current ownership since 1989, SHI has experienced tremendous growth in size and scope through neither merger nor acquisition. Our organic growth and two decades of stability are a direct result of backing a highly-skilled and tenured sales force with software volume licensing experts, hardware procurement specialists and certified IT services professionals. Headquartered in Somerset, NJ, SHI supports their clients from over 30 offices throughout the U.S., Canada, the U.K., Germany, France and Hong Kong. SHI’s goal is to foster long-term, mutually-beneficial relationships with its customers and partners, every day. What SHI Can Offer: World Class Facility includes on site gyms, restaurants and community events Ongoing opportunities for personal and professional growth and development due to our strong promote from within philosophy Work in an up-beat, creative, and fun environment Benefits, include medical, vision, dental, 401K, and flexible spending “Equal Employment Opportunity – M/F/Disability/Protected Veteran Status” Job Type: Full-time Experience: Sales: 1 year (Preferred) Education: Associate (Required) Work authorization: United States (Required)

The Role: Our Entry Level Inside Account Executive position at SHI is the best way to build a foundation in B2B IT sales. At the center of any solution, our partnerships and coaching give you the platform to build and manage your own business and develop your personal value. This Inside Sales role is unique in giving you experience servicing organizations end-to-end from introductions to customer management. We don’t manufacture a product, we manufacture a customer experience and your job is to create the best possible experience in their quest to purchase IT solutions. We strongly believe in developing our reps to service every aspect of the customer experience, which will prepare you for any role you may want as you move forward in your career. As an Inside Account Executive at SHI you will interact with the largest manufactures in the Tech industry every day, i.e.: Apple, Microsoft, Amazon, HP, Cisco, Google, and Dell to name a few. The Mission: As one of the largest privately-owned IT Solutions Providers, we strive to be the #1 resource our customers go to when they need advice about their IT environment. Whether they are one of the largest banking institutions in the world, or a five-person private school just getting off the ground, we deliver IT solutions. The Team: We develop elite business-to-business IT sales executives, and seek out balanced and energetic individuals to join our youthful culture. Our team performs with high energy, pairing hard work with collaboration to continue growing at a rapid pace in the dynamic technology industry. We call Somerset NJ home, where our global headquarters campus boasts amenities including two gyms, two cafeterias, three basketball courts, and a turf field. The Inside Account Executive team in NJ focuses on Public Sector accounts throughout the country, primarily School Districts and municipalities. Over the past five years the NJ Inside Executive team has created over 10,000 new customers, and grown to a $200 million+ organization. We're helping our Nation’s educators, students, and first responders do their jobs the best they can. With this continued success comes significant opportunity, and we’re always looking to add motivated individuals to our award-winning sales family. The Future: We don’t hire jobseekers, we hire career seekers. Outpacing the growth of our competitors allows us to develop strong, diverse skill sets and promote from within. We provide ongoing technology and Sales training/coaching. Our professional development program will prepare you for a lifelong career in the IT industry. With this growth comes significant opportunity, hard work is rewarded early and often. If personal and professional growth is important to you, we couldn’t agree more. Responsibilities/Job Function: Prospecting into existing and new customers to expand SHI's relationship within Target number of outbound calls between 30 - 40 per day Grow a customer base through working with existing contracts Provide consultation to customers regarding their IT solutions needs Process orders and quote for both new and existing customers Gain industry knowledge through a series of sales and technology trainings Leverage internal and partner resources to advance an opportunity Work well in a fun and energetic team environment Consistently achieve or exceed activity and sales goals Learn and utilize SHI's internal systems Qualifications/Minimum Skills Required: Ability to learn and deliver SHI's world class support Completed Associate's degree accompanied by previous Sales experience minimally required Strong written and verbal communication skills Strong problem solving, organizational and interpersonal skills Self-motivated, with the ability to work in a fast paced and constantly changing environment Preferred Skills: Completed Bachelor's degree preferred Previous sales or customer service experience High level of interest in Technology and a career in sales Proficient in Microsoft Outlook, Power Point, Word and Excel Skills Obtained as an Inside Account Executive: Phone Support, Frontline Support, Call Center, Business Development, Communications, Inside Sales, Territory Management, Cold-Calling. Innovative Solutions. World Class Support. Constantly growing in response to the needs of our customers in all sectors and verticals, SHI has transformed itself from a $1 million "software-only" regional reseller into a $10 billion global provider of information technology products and services. From software and hardware procurement to deployment planning, configuration, data center optimization, IT asset management and cloud computing, SHI offers custom IT solutions for every aspect of your environment. Privately-held and under the guidance of our current ownership since 1989, SHI has experienced tremendous growth in size and scope through neither merger nor acquisition. Our organic growth and two decades of stability are a direct result of backing a highly-skilled and tenured sales force with software volume licensing experts, hardware procurement specialists and certified IT services professionals. Headquartered in Somerset, NJ, SHI supports their clients from over 30 offices throughout the U.S., Canada, the U.K., Germany, France and Hong Kong. SHI’s goal is to foster long-term, mutually-beneficial relationships with its customers and partners, every day. What SHI Can Offer: World Class Facility includes on site gyms, restaurants and community events Ongoing opportunities for personal and professional growth and development due to our strong promote from within philosophy Work in an up-beat, creative, and fun environment Benefits, include medical, vision, dental, 401K, and flexible spending “Equal Employment Opportunity – M/F/Disability/Protected Veteran Status” Job Type: Full-time Experience: Sales: 1 year (Preferred) Education: Associate (Required) Work authorization: United States (Required)

The Role: Our Entry Level Inside Account Executive position at SHI is the best way to build a foundation in B2B IT sales. At the center of any solution, our partnerships and coaching give you the platform to build and manage your own business and develop your personal value. This Inside Sales role is unique in giving you experience servicing organizations end-to-end from introductions to customer management. We don’t manufacture a product, we manufacture a customer experience and your job is to create the best possible experience in their quest to purchase IT solutions. We strongly believe in developing our reps to service every aspect of the customer experience, which will prepare you for any role you may want as you move forward in your career. As an Inside Account Executive at SHI you will interact with the largest manufactures in the Tech industry every day, i.e.: Apple, Microsoft, Amazon, HP, Cisco, Google, and Dell to name a few. The Mission: As one of the largest privately-owned IT Solutions Providers, we strive to be the #1 resource our customers go to when they need advice about their IT environment. Whether they are one of the largest banking institutions in the world, or a five-person private school just getting off the ground, we deliver IT solutions. The Team: We develop elite business-to-business IT sales executives, and seek out balanced and energetic individuals to join our youthful culture. Our team performs with high energy, pairing hard work with collaboration to continue growing at a rapid pace in the dynamic technology industry. We call Somerset NJ home, where our global headquarters campus boasts amenities including two gyms, two cafeterias, three basketball courts, and a turf field. The Inside Account Executive team in NJ focuses on Public Sector accounts throughout the country, primarily School Districts and municipalities. Over the past five years the NJ Inside Executive team has created over 10,000 new customers, and grown to a $200 million+ organization. We're helping our Nation’s educators, students, and first responders do their jobs the best they can. With this continued success comes significant opportunity, and we’re always looking to add motivated individuals to our award-winning sales family. The Future: We don’t hire jobseekers, we hire career seekers. Outpacing the growth of our competitors allows us to develop strong, diverse skill sets and promote from within. We provide ongoing technology and Sales training/coaching. Our professional development program will prepare you for a lifelong career in the IT industry. With this growth comes significant opportunity, hard work is rewarded early and often. If personal and professional growth is important to you, we couldn’t agree more. Responsibilities/Job Function: Prospecting into existing and new customers to expand SHI's relationship within Target number of outbound calls between 30 - 40 per day Grow a customer base through working with existing contracts Provide consultation to customers regarding their IT solutions needs Process orders and quote for both new and existing customers Gain industry knowledge through a series of sales and technology trainings Leverage internal and partner resources to advance an opportunity Work well in a fun and energetic team environment Consistently achieve or exceed activity and sales goals Learn and utilize SHI's internal systems Qualifications/Minimum Skills Required: Ability to learn and deliver SHI's world class support Completed Associate's degree accompanied by previous Sales experience minimally required Strong written and verbal communication skills Strong problem solving, organizational and interpersonal skills Self-motivated, with the ability to work in a fast paced and constantly changing environment Preferred Skills: Completed Bachelor's degree preferred Previous sales or customer service experience High level of interest in Technology and a career in sales Proficient in Microsoft Outlook, Power Point, Word and Excel Skills Obtained as an Inside Account Executive: Phone Support, Frontline Support, Call Center, Business Development, Communications, Inside Sales, Territory Management, Cold-Calling. Innovative Solutions. World Class Support. Constantly growing in response to the needs of our customers in all sectors and verticals, SHI has transformed itself from a $1 million "software-only" regional reseller into a $10 billion global provider of information technology products and services. From software and hardware procurement to deployment planning, configuration, data center optimization, IT asset management and cloud computing, SHI offers custom IT solutions for every aspect of your environment. Privately-held and under the guidance of our current ownership since 1989, SHI has experienced tremendous growth in size and scope through neither merger nor acquisition. Our organic growth and two decades of stability are a direct result of backing a highly-skilled and tenured sales force with software volume licensing experts, hardware procurement specialists and certified IT services professionals. Headquartered in Somerset, NJ, SHI supports their clients from over 30 offices throughout the U.S., Canada, the U.K., Germany, France and Hong Kong. SHI’s goal is to foster long-term, mutually-beneficial relationships with its customers and partners, every day. What SHI Can Offer: World Class Facility includes on site gyms, restaurants and community events Ongoing opportunities for personal and professional growth and development due to our strong promote from within philosophy Work in an up-beat, creative, and fun environment Benefits, include medical, vision, dental, 401K, and flexible spending “Equal Employment Opportunity – M/F/Disability/Protected Veteran Status” Job Type: Full-time Experience: Sales: 1 year (Preferred) Education: Associate (Required) Work authorization: United States (Required)

The Role: Our Entry Level Inside Account Executive position at SHI is the best way to build a foundation in B2B IT sales. At the center of any solution, our partnerships and coaching give you the platform to build and manage your own business and develop your personal value. This Inside Sales role is unique in giving you experience servicing organizations end-to-end from introductions to customer management. We don’t manufacture a product, we manufacture a customer experience and your job is to create the best possible experience in their quest to purchase IT solutions. We strongly believe in developing our reps to service every aspect of the customer experience, which will prepare you for any role you may want as you move forward in your career. As an Inside Account Executive at SHI you will interact with the largest manufactures in the Tech industry every day, i.e.: Apple, Microsoft, Amazon, HP, Cisco, Google, and Dell to name a few. The Mission: As one of the largest privately-owned IT Solutions Providers, we strive to be the #1 resource our customers go to when they need advice about their IT environment. Whether they are one of the largest banking institutions in the world, or a five-person private school just getting off the ground, we deliver IT solutions. The Team: We develop elite business-to-business IT sales executives, and seek out balanced and energetic individuals to join our youthful culture. Our team performs with high energy, pairing hard work with collaboration to continue growing at a rapid pace in the dynamic technology industry. We call Somerset NJ home, where our global headquarters campus boasts amenities including two gyms, two cafeterias, three basketball courts, and a turf field. The Inside Account Executive team in NJ focuses on Public Sector accounts throughout the country, primarily School Districts and municipalities. Over the past five years the NJ Inside Executive team has created over 10,000 new customers, and grown to a $200 million+ organization. We're helping our Nation’s educators, students, and first responders do their jobs the best they can. With this continued success comes significant opportunity, and we’re always looking to add motivated individuals to our award-winning sales family. The Future: We don’t hire jobseekers, we hire career seekers. Outpacing the growth of our competitors allows us to develop strong, diverse skill sets and promote from within. We provide ongoing technology and Sales training/coaching. Our professional development program will prepare you for a lifelong career in the IT industry. With this growth comes significant opportunity, hard work is rewarded early and often. If personal and professional growth is important to you, we couldn’t agree more. Responsibilities/Job Function: Prospecting into existing and new customers to expand SHI's relationship within Target number of outbound calls between 30 - 40 per day Grow a customer base through working with existing contracts Provide consultation to customers regarding their IT solutions needs Process orders and quote for both new and existing customers Gain industry knowledge through a series of sales and technology trainings Leverage internal and partner resources to advance an opportunity Work well in a fun and energetic team environment Consistently achieve or exceed activity and sales goals Learn and utilize SHI's internal systems Qualifications/Minimum Skills Required: Ability to learn and deliver SHI's world class support Completed Associate's degree accompanied by previous Sales experience minimally required Strong written and verbal communication skills Strong problem solving, organizational and interpersonal skills Self-motivated, with the ability to work in a fast paced and constantly changing environment Preferred Skills: Completed Bachelor's degree preferred Previous sales or customer service experience High level of interest in Technology and a career in sales Proficient in Microsoft Outlook, Power Point, Word and Excel Skills Obtained as an Inside Account Executive: Phone Support, Frontline Support, Call Center, Business Development, Communications, Inside Sales, Territory Management, Cold-Calling. Innovative Solutions. World Class Support. Constantly growing in response to the needs of our customers in all sectors and verticals, SHI has transformed itself from a $1 million "software-only" regional reseller into a $10 billion global provider of information technology products and services. From software and hardware procurement to deployment planning, configuration, data center optimization, IT asset management and cloud computing, SHI offers custom IT solutions for every aspect of your environment. Privately-held and under the guidance of our current ownership since 1989, SHI has experienced tremendous growth in size and scope through neither merger nor acquisition. Our organic growth and two decades of stability are a direct result of backing a highly-skilled and tenured sales force with software volume licensing experts, hardware procurement specialists and certified IT services professionals. Headquartered in Somerset, NJ, SHI supports their clients from over 30 offices throughout the U.S., Canada, the U.K., Germany, France and Hong Kong. SHI’s goal is to foster long-term, mutually-beneficial relationships with its customers and partners, every day. What SHI Can Offer: World Class Facility includes on site gyms, restaurants and community events Ongoing opportunities for personal and professional growth and development due to our strong promote from within philosophy Work in an up-beat, creative, and fun environment Benefits, include medical, vision, dental, 401K, and flexible spending “Equal Employment Opportunity – M/F/Disability/Protected Veteran Status” Job Type: Full-time Experience: Sales: 1 year (Preferred) Education: Associate (Required) Work authorization: United States (Required)

Your Role: Tenable is currently searching for an Enterprise Territory Manager, who is responsible for establishing and developing business through existing and new clients in their territory. Your Opportunity: Maintain and develop the existing client base through marketing and direct sales activities Identify, qualify and develop new opportunities through prospecting and networking Manage and maintain your territory’s sales pipeline and target key accounts and vertical markets for development Achieve assigned monthly, quarterly and annual sales budgets and other objectives established by the Vice President of Sales Provide monthly and quarterly sales forecasts Manage the day to date activities of sales personnel dedicated to your region. This includes inside sales representatives and sales engineers Consistently achieve and/or exceed your assigned quotas and revenue objectives Utilize channel sales resources in your region as necessary Stay abreast of competitive industry and market intelligence and provide feedback in this area to executive management Performs other related duties as assigned What You'll Need: Bachelors Degree and 5-7 years of experience directly relating to this job Ability to take on a consultative style when presenting ideas and products Competency with sales tracking tools Outstanding oral and written communication skills Must be detail oriented and capable of accurate work with minimal supervision The ability to travel approximately 25% of the time If you’ve reached this point in the job description and feel you’re still not sure if you should apply…Just do it! We know there are no perfect applicants. You may not have 100% of all those bullets listed above - and that’s okay. If you’re feeling like you’re not going to fit in with our teams - that’s not okay. We're One Tenable which means however you identify and whatever background you bring with you, we encourage you to submit an application if it’s a role you can be passionate about doing every day. We’re committed to promoting Equal Employment Opportunity (EEO) at Tenable - through all equal employment opportunity laws and regulations at the international, federal, state and local levels.

SHI has an exciting opportunity in the Enterprise Inside Sales department as an Inside Sales Operations Admin. This individuals will assist with a variety of tasks in support of Inside Sales, some of which are outlined below. This position will be reporting to our HQ 290 Somerset, NJ location. Responsibilities/Job Function Include but not limited to: Assisting with CRM data and physical file cleanup Fielding SHI.com requests and forwarding to correct sales teams Requesting information from vendors, such as invoices, pricing and order status Processing overflow work from the sales team or operations, such as placing orders, working on Renewal Opportunities, creating vendors and parts for AX Forwarding Ariba Mods, handling Warehouse voicemails, and other duties as requested Order entry, receiving and responding to e-mails, order status, etc., in support of the Enterprise Commercial Teams Regular engagement with Inside Account Managers, Inside Sales Manager, Partner teams and Vendors Qualifications/Minimum Skills Required Qualifications: Completed High School/GED Required Skills: * Ability to learn fast and absorb knowledge on a daily basis Ability to clearly communicate and effectively work well with others Exceptional written (example: e-mail) and verbal (example: phone) communication skills. Strong time management and organization skills Possess an upbeat and enthusiastic attitude Self-motivated and willing to learn Preferred Skills: Customer service and/or customer facing experience Proficiency in the following applications/platforms: Office 2010, specifically Word, Excel, PowerPoint, and Outlook Office 2013 applications are a plus Windows 7 Windows 10 experience is a plus Some College Preferred About SHI Innovative Solutions. World Class Support. Constantly growing in response to the needs of our customers in all sectors and verticals, SHI has transformed itself from a $1 million "software-only" regional reseller into a $10 billion global provider of information technology products and services. From software and hardware procurement to deployment planning, configuration, data center optimization, IT asset management and cloud computing, SHI offers custom IT solutions for every aspect of your environment. Privately-held and under the guidance of our current ownership since 1989, SHI has experienced tremendous growth in size and scope through neither merger nor acquisition. Our organic growth and two decades of stability are a direct result of backing a highly-skilled and tenured sales force with software volume licensing experts, hardware procurement specialists and certified IT services professionals.Headquartered in Somerset, NJ, SHI supports their clients from over 30 offices throughout the U.S., Canada, the U.K., Germany, France and Hong Kong. SHI’s goal is to foster long-term, mutually-beneficial relationships with its customers and partners, every day. What SHI Can Offer: World Class Facility includes on site gyms, restaurants and community events Ongoing opportunities for personal and professional growth and development due to our strong promote from within philosophy Work in an up-beat, creative, and fun environment Benefits, include medical, vision, dental, 401K, and flexible spending Equal Employment Opportunity – M/F/Disability/Protected Veteran Status Job Type: Full-time Education: High school or equivalent (Required) Work authorization: United States (Required) Work Location: One location

SHI has an exciting opportunity for a IT Service Delivery Administrator in our Information Technology department. We are looking for highly motivated, detailed oriented and self-sufficient individual. This administrator will help develop our Service Management platform and work with the service desk and other administrators in troubleshooting and testing various issues and solutions. This position is required to report to our Somerset NJ office. **Candidates should have a background in Service/Help Desk or Business Analysis.** Responsibilities/Job Function Provide the appropriate level of business analysis and business process understanding in order to assist various levels of the organization in leveraging the most effective methods of Service delivery to support their needs Participate in Service delivery projects by working with end users, administrators and developers as needed Complete daily administrative duties that include but are not limited to o Monitor system alertso Group/Account managemento Handle escalated incidents and problems Monitor and respond to critical emails/issues off hours Assist with the development of documentation and contribute to ongoing Disaster Recovery efforts. Interact with Help desk and other teams to assist in troubleshooting Qualifications/Minimum Skills Required Understanding of Incident, Problem, Change and Service management Basic project management skills Outstanding communication (verbal and written) skills Strong technical writing skills and the ability to create detail-oriented documentation Excellent troubleshooting skills Excellent organizational and time management skills Ability to work both independently and as a member of a team Initiative to research and resolve problems Minimum 3 years within an IT analytic role Preferred Skills: Javascript, HTML, CSS Internet Information Services (IIS) Knowledge of System Center Service Manager platform Creative and innovative mindset ITIL Certification a plus About SHI Innovative Solutions. World Class Support. Constantly growing in response to the needs of our customers in all sectors and verticals, SHI has transformed itself from a $1 million "software-only" regional reseller into a $10 billion global provider of information technology products and services. From software and hardware procurement to deployment planning, configuration, data center optimization, IT asset management and cloud computing, SHI offers custom IT solutions for every aspect of your environment. Privately-held and under the guidance of our current ownership since 1989, SHI has experienced tremendous growth in size and scope through neither merger nor acquisition. Our organic growth and two decades of stability are a direct result of backing a highly-skilled and tenured sales force with software volume licensing experts, hardware procurement specialists and certified IT services professionals. Headquartered in Somerset, NJ, SHI supports their clients from over 30 offices throughout the U.S., Canada, the U.K., Germany, France and Hong Kong. SHI’s goal is to foster long-term, mutually-beneficial relationships with its customers and partners, every day. What SHI Can Offer: World Class Facility includes on site gyms, restaurants and community events Ongoing opportunities for personal and professional growth and development due to our strong promote from within philosophy Work in an up-beat, creative, and fun environment Benefits, include medical, vision, dental, 401K, and flexible spending Equal Employment Opportunity – M/F/Disability/Protected Veteran Status Job Type: Full-time Salary: $60,000.00 to $80,000.00 /year Experience: ITIL: 1 year (Preferred) Change Management: 1 year (Required) System Center Service Manager: 1 year (Preferred) Incident Management: 1 year (Required) IIS: 1 year (Preferred) Technical Writing: 1 year (Required) Work authorization: United States (Required) Benefits: Health insurance Dental insurance Vision insurance Retirement plan Paid time off Parental leave

SHI has an exciting opportunity for a IT Service Delivery Administrator in our Information Technology department. We are looking for highly motivated, detailed oriented and self-sufficient individual. This administrator will help develop our Service Management platform and work with the service desk and other administrators in troubleshooting and testing various issues and solutions. This position is required to report to our Somerset NJ office. **Candidates should have a background in Service/Help Desk or Business Analysis.** Responsibilities/Job Function Provide the appropriate level of business analysis and business process understanding in order to assist various levels of the organization in leveraging the most effective methods of Service delivery to support their needs Participate in Service delivery projects by working with end users, administrators and developers as needed Complete daily administrative duties that include but are not limited to o Monitor system alertso Group/Account managemento Handle escalated incidents and problems Monitor and respond to critical emails/issues off hours Assist with the development of documentation and contribute to ongoing Disaster Recovery efforts. Interact with Help desk and other teams to assist in troubleshooting Qualifications/Minimum Skills Required Understanding of Incident, Problem, Change and Service management Basic project management skills Outstanding communication (verbal and written) skills Strong technical writing skills and the ability to create detail-oriented documentation Excellent troubleshooting skills Excellent organizational and time management skills Ability to work both independently and as a member of a team Initiative to research and resolve problems Minimum 3 years within an IT analytic role Preferred Skills: Javascript, HTML, CSS Internet Information Services (IIS) Knowledge of System Center Service Manager platform Creative and innovative mindset ITIL Certification a plus About SHI Innovative Solutions. World Class Support. Constantly growing in response to the needs of our customers in all sectors and verticals, SHI has transformed itself from a $1 million "software-only" regional reseller into a $10 billion global provider of information technology products and services. From software and hardware procurement to deployment planning, configuration, data center optimization, IT asset management and cloud computing, SHI offers custom IT solutions for every aspect of your environment. Privately-held and under the guidance of our current ownership since 1989, SHI has experienced tremendous growth in size and scope through neither merger nor acquisition. Our organic growth and two decades of stability are a direct result of backing a highly-skilled and tenured sales force with software volume licensing experts, hardware procurement specialists and certified IT services professionals. Headquartered in Somerset, NJ, SHI supports their clients from over 30 offices throughout the U.S., Canada, the U.K., Germany, France and Hong Kong. SHI’s goal is to foster long-term, mutually-beneficial relationships with its customers and partners, every day. What SHI Can Offer: World Class Facility includes on site gyms, restaurants and community events Ongoing opportunities for personal and professional growth and development due to our strong promote from within philosophy Work in an up-beat, creative, and fun environment Benefits, include medical, vision, dental, 401K, and flexible spending Equal Employment Opportunity – M/F/Disability/Protected Veteran Status Job Type: Full-time Salary: $60,000.00 to $80,000.00 /year Experience: ITIL: 1 year (Preferred) Change Management: 1 year (Required) System Center Service Manager: 1 year (Preferred) Incident Management: 1 year (Required) IIS: 1 year (Preferred) Technical Writing: 1 year (Required) Work authorization: United States (Required) Benefits: Health insurance Dental insurance Vision insurance Retirement plan Paid time off Parental leave

SHI has an exciting opening within our Licensing group as a Software Partners Operations - Tier 1 Specialist. This position is responsible for the day to day internal operational responsibilities for our top Software & Licensing partners: Adobe, Citrix, IBM Software, Micro Focus and various cloud vendors. Responsibilities: - EMS Linking/Creation/Maintenance- Order Processing AX- Knowledge of ordering processing rules and policies- Monthly Price List Maintenance- Monitoring Team Box- Credit/Adjustment Process- System monitoring (running 855’s & queries in AX as well as checking EDI transmissions)- Working with partners on order issue resolutions- Running/analysis of various internal reports Qualifications; - Excellent organization and time management skills- Strong attention to detail- Ability to work within a team environment & independently- Ability to work in a pressure-filled environment- Ability to communicate effectively- 4 year College degree is required Constantly growing in response to the needs of our customers in all sectors and verticals, SHI has transformed itself from a $1 million "software-only" regional reseller into a $10 billion global provider of information technology products and services. From software and hardware procurement to deployment planning, configuration, data center optimization, IT asset management and cloud computing, SHI offers custom IT solutions for every aspect of your environment. Privately-held and under the guidance of our current ownership since 1989, SHI has experienced tremendous growth in size and scope through neither merger nor acquisition. Our organic growth and two decades of stability are a direct result of backing a highly-skilled and tenured sales force with software volume licensing experts, hardware procurement specialists and certified IT services professionals. Headquartered in Somerset, NJ, SHI supports their clients from over 30 offices throughout the U.S., Canada, the U.K., Germany, France and Hong Kong. SHI’s goal is to foster long-term, mutually-beneficial relationships with its customers and partners, every day. What SHI Can Offer: World Class Facility includes on site gyms, restaurants and community events Ongoing opportunities for personal and professional growth and development due to our strong promote from within philosophy Work in an up-beat, creative, and fun environment Benefits, include medical, vision, dental, 401K, and flexible spending Equal Employment Opportunity – M/F/Disability/Protected Veteran Status #LI-JP2 Job Type: Full-time Education: Bachelor's (Required)