95 jobs found in Durham

About SugarCRM SugarCRM enables businesses to create extraordinary customer relationships with the most empowering and adaptable customer experience (CX) solutions on the market. Helping our clients build a unique customer experience through great customer relationships is our sole focus. Recognized by leading market analysts as a CRM visionary and innovator, Sugar is deployed by more than 2 million individuals in over 120 countries and 26 languages. Companies large and small are turning from yesterday’s CRM solutions to rely on Sugar to manage customer experience (CX). Where do you fit? Put your expert telesales, pipeline management, and customer success skills to work at SugarCRM, creating growth opportunities and securing on time, annual renewals within our customer base. We are looking for a Customer Success Manager to join our fast-paced and growing team in our Raleigh-Durham, NC office. Your focus each day will be ensuring our customers receive the most value possible from their SugarCRM investment. This involves acting as the main point of contact with customers in your territory, help new customers get live quickly so they can derive value from our software. In addition, you’ll be handling a high volume of inbound/outbound calls and email, securing on-time renewals each week, identifying and closing up-sell opportunities and cross-sell and multi-year deals with the Sales team, as well providing non-revenue related customer service and account management to our key accounts. A proven track record in exceeding sales targets and retention goals is a must. We’re looking for an energetic, team player who can handle juggle multiple priorities, all while identifying and turning underlying customer needs into SugarCRM expansion opportunities in your assigned territory. Impact you will make in the role: Contacting SugarCRM’s customers to renew, retain, and grow existing accounts and exceed sales targets Performing New Customer Orientation demonstrations via Web-based meetings and maintaining weekly, monthly or quarterly cadence calls with your customer base to ensure everything is on track and to get in front of any potential issues Accurately forecasting and closing renewal business on time Providing post-sales account management to ensure successful adoption, usage, and account proliferation Working with reseller partners, sharing best practices, and ensuring they process renewals in a timely fashion Closing add-on license sales and edition upgrades to existing customers in conjunction with their annual subscription renewal Expertise you will bring in: 2-4 years of renewals and outbound telesales experience required Experience providing customer service over the phone Proven experience managing a territory and a pipeline of customer service activity Excellent verbal and written communication skills Strong negotiation skills, time management skills, and attention to detail Self-starter and ability to work in a rapidly changing environment Ability to understand CRM technology and successfully communicate it to our customers Experience working with resellers and third party partners is a plus BS/BA degree Location: Raleigh-Durham, NC We are an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans and individuals with disabilities are encouraged to apply. Benefits and Perks: Beyond a stellar work environment, friendly people, and inspiring work, we have some great benefits and perks: Competitive salaries Excellent medical, dental and vision coverage for you and your family, along with other benefit plans including 401(k) match Unlimited Paid Time Off Wellness Reimbursement Program Onsite Programs, depending on location, such as Dry Cleaning, Car Washes, Massage, Yoga, and more Career & Personal Development Program – multi-platform New Hire Onboarding for all new employees worldwide Regular social events Ownership is the greatest self-identity at SugarCRM - you are making an impact now We are a merit-based company - many opportunities to learn, excel and grow your career

Overview / Responsibilities Wood Environment & Infrastructure Solutions is seeking a Senior Level Project Manager with hydrologic and hydraulic modelling experience to join our Durham, NC based Water Resources Group. This individual will assist in the management of engineering tasks and projects, including cost estimates and scheduling. The ideal candidate will have proven success in leading staff and a demonstrated ability to meet challenging schedule and budget requirements. The applicant will also assist with various engineering projects related to water resources and civil engineering. These projects may include, but are not limited to, hydrologic and hydraulic (H&H) analyses, dam inundation studies, storm water planning and design, and watershed master planning. Typical clients include FEMA, NCDOT, Duke Energy, CSX and various state and local governments. These tasks will involve the use of various H&H engineering software as well as Geographic Information Systems (GIS) software. Key Responsibilities Lead a project team, ensuring that project deliverables are met, and ensuring schedule and budget expectations are adhered to Plan, schedule, and coordinate staffing levels needed for projects Assist with client and project development – track opportunities, identify client needs, assist with proposals and marketing materials where needed Develop a strategic plan for engineering sales and services line expansion/diversification Work on complex hydrologic and hydraulic analyses Develop engineering databases, reports, and work maps Skills / Qualifications Bachelor’s degree in civil/environmental engineering or related field; Master’s degree preferred Registration as a licensed Professional Engineer is required Project Management Professional (PMP) certification is a plus Demonstrated ability to lead a project team Good interpersonal skills Ability to handle working on multiple projects at the same time Strong understanding of H&H principles and software, including HEC-HMS, HEC-RAS, SWMM, and GIS Company Overview Wood is a global leader in the delivery of project, engineering and technical services to energy and industrial markets. We operate in more than 60 countries, employing around 60,000 people, with revenues of over $10 billion. We provide performance-driven solutions throughout the asset life cycle, from concept to decommissioning across a broad range of industrial markets, including the upstream, midstream and downstream oil & gas, power & process, environment and infrastructure, clean energy, mining, nuclear, and general industrial sectors. www.woodplc.com Diversity Statement We are an equal opportunity employer that recognises the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment on the basis of objective criteria and without regard to the following (which is a non-exhaustive list): race, colour, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws.

IQVIA™ is the leading human data science company focused on helping healthcare clients find unparalleled insights and better solutions for patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness the power of healthcare data, domain expertise, transformative technology, and advanced analytics to drive healthcare forward. Collaborate with business leaders, 3rd party vendors, and suppliers to develop and manage long-term strategic roadmap for Lead and Opportunity Management - experience with the Salesforce.com (SFDC) platform and/or Customer Relationship Management (CRM) applications and reporting required Develop and manage a capability roadmap for CRM to include both the next generation of reporting and analytics as well as machine learning, artificial intelligence, and automation Ability to effectively negotiate across various business stakeholders to establish product priorities and release schedule, including common enterprise-level product features as well as business unit specific tailored features Seek approval for prioritized enhancement requests and communicate to business stakeholders, and be the gatekeeper for accepting completion of development work Create supporting business cases, including financial impact and benefits statements, to support feature / functionality concepts and sell the concepts to internal audiences through persuasive presentations Track defined metrics to measure success of program features, analyze results, and partner across the organization to develop action plans and enhancement recommendations Work closely with Global Sales & Customer Excellence to identify training gaps, build relevant trainings, create and maintain IQVIA CRM governance and best practices Support and improve all Salesforce integration including marketing automation and data synchronization Stay current with emerging CRM and Salesforce.com, application development technologies and solutions Represent IQVIA as part of CRM user groups and benchmark with other SFDC users Manage staff in accordance with organization’s policies and applicable legislation. Responsibilities include planning, assigning, and directing work; appraising performance and guiding professional development; rewarding and disciplining employees; addressing employee relations issues and resolving problems. Approve actions on human resources matters, including salary administration Effectively manage team resources and delegate tasks commensurate with skill level. Evaluate workload and quality through regular review and program manage IT development and support team, including business analysts, developers, architects, and testers to deliver releases to CRM platform using an Agile method Contribute to discussions on implementation of IT strategy on a regional basis and implement objectives, as appropriate. Ensure staffs have a consistent understanding and positive impression of business strategy for regional and global objectives. Lead strategic initiatives and develop implementation plans Full financial responsibility and accountability for team(s); responsible for monitoring growth and performance Provide technical leadership and management of IT projects from conception through deployment. Establish project budgets, resource plans, milestones, tracking metrics, and success measures Ensure adherence to IT standards and procedures, and that all work meets computer systems validation requirements, and any issues identified in QA or customer audits are properly addressed Develop and test the IT disaster recovery plan in conjunction with the business continuity plan. Provide consulting assistance to site management in the development of the business continuity plan Ensure all IT activities conform to IT security standards and all data and systems are properly protected. Ensure proactive monitoring exists to detect intrusions, violations, or other unauthorized Join Us Making a positive impact on human health takes insight, curiosity, and intellectual courage. It takes brave minds, pushing the boundaries to transform healthcare. Regardless of your role, you will have the opportunity to play an important part in helping our clients drive healthcare forward and ultimately improve outcomes for patients. Forge a career with greater purpose, make an impact, and never stop learning. IQVIA is an EEO Employer - Minorities/Females/Protected Veterans/Disabled IQVIA, Inc. provides reasonable accommodations for applicants with disabilities. Applicants who require reasonable accommodation to submit an application for employment or otherwise participate in the application process should contact IQVIA’s Talent Acquisition team at workday_recruiting@iqvia.com to arrange for such an accommodation. Job ID: R1087736

PBM Graphics an RRD company is a leading commercial printing and packaging company in North America, producing educational products, publications, and sales materials for the healthcare industry and general commercial print for many other industries, as well as collectible trading cards associated with the entertainment and sports industries. Job description: Responsible for frequently preparing estimates on a variety of work that is transactional/routine/repeat and occasionally may be unique requiring the comparison of multiple options to build an estimate Receive specifications from Customer Service and Sales, clarify any missing information and use pricing tools to generate pricing scenarios that best fit the customer needs Build pricing estimates Review historical quotes on renewals and update pricing to current costs Receive job specification from customer service or Sales to ensure that the information needed to build an estimate has been provided. Contact Sales to gather missing/incomplete information required to price a job Enter specifications in to pricing systems/software to build pricing scenarios. Make selections for manufacturing equipment groups and locations to best match the customers delivery requirements and offer the best price option May review historical estimates to determine the new estimate. May make alterations to scenarios to offer customer multiple options May work with manufacturing operations on new or unique opportunities to ensure projects can be produced in house. May engage Sourcing on work that requires outside vendors to produce and establish cost basis Performs other related duties and participates in special projects as assigned RRD is an EEO/AA including Vets and Disabled Employer Required Skills HS diploma or equivalent with 2-4 years of relevant work experience in a manufacturing environment or office environment complimentary to the duties of the job, OR demonstrated ability to meet the job requirements through a comparable number of years of work experience. Requires very good knowledge of general administrative/manufacturing operations procedures and knowledge of job specific processes to successfully execute and complete the more progressive/complex duties of the job Ability to follow company policy and understand any rules or regulations governing the work being completed and impact work has on department or company Must have very good knowledge of technology to include computers and software programs such as MS Office or MAC word processing, spreadsheets or other programs specific to the job in order to complete duties successfully Requires good knowledge of multiple functions or areas of the business in which there is frequent contact with while completing daily work assignments of the job Must have very good oral and written communication skills sufficient to explain departmental policy, methods and/or procedures when completing assignments Requires very good organizational skills sufficient to accomplish work by established deadlines and ability to coordinate phases of work with others Required Experience

The role of Services Partner Programs Manager is to manage and maintain the success of the Nutanix Consulting Partner Program. The role is responsible for forging and leveraging key services partner relationships with the goal of accelerating momentum and growth of Nutanix overall revenue. The role will develop channel partnerships with global as well as regional solution provider and independent services partners with the intent of delivering education, advisory, implementation and managed services to Nutanix customers. This is a critical role for the company, and a significant opportunity to shape the growth of Nutanix. You will work closely with senior management in Sales, Marketing, Engineering, Operations and Finance to grow Nutanix business with services channel partners. The role will involve extensive domestic as well as some international travel (+/- 50%). Additional responsibilities will include: Grow the Nutanix Consulting Partner Program through continuous evangelism, development and management Build long term business relationships as a trusted advisor and valued resource to internal and external constituencies Create, maintain, and deliver Consulting Services presentations and/or training sessions to large groups of partners Enable OEM Service changes between Nutanix Service and OEM Services and vice versa Develop & maintain Partner Services intellectual property, systems and resources to allow partners and OEMs to develop and grow their professional services Work closely with Nutanix Services, Channel, Field Systems Engineering, Sales and Marketing teams Develop a strategy, and execution plan for specified Nutanix partners as we scale the Nutanix Services business. Build and execute the right strategic alignment between Nutanix and the Nutanix channel partners, including driving go-to-market programs, solution development, field enablement, technical alignment, and training. Work with key internal Nutanix stakeholders to develop and manage processes and procedures governing the OEM Services business. Coordinate negotiation of technology & business agreements with partner organizations. Evangelize Nutanix to key stakeholders at all levels of the partner organization; be the voice of the partner within Nutanix Services. Act as a thought leader to Nutanix channel teams on business and strategic issues relating to the services partner ecosystem. Establish and track key success metrics. The Candidate The Services Partner Programs Manager will have the right mix of channel operating, sales and/or technical experience (previous working experience at a solution provider, reseller, etc.) and have developed and, or managed a services partner program, from inception, for a world-class professional services organization. Besides regional and global services partners, experience in building alliances with global System Integrators and OEM Systems Vendors is a plus. The "sell through" services revenue and impact on overall Nutanix channel revenue will be key metrics of success for this role. The ideal candidate should have a strong technical foundation in the IT industry, including an in-depth working knowledge of the enterprise software and datacenter infrastructure spaces. The eligible candidate should be an energetic, decisive executive with a high-energy approach. The candidate will leverage existing business relationships to drive growth and will constantly look for opportunities to position Nutanix for success. The Services Partner Program Manager should have the following: 7-10+ years’ experience in managing services partnerships in enterprise software, virtualization, storage and/or data center spaces, including a deep network of contacts with global and regional services partners in these spaces. Ability and willingness to travel domestically and internationally up to +/- 50% time. Have Federal/SLED experience. Experience with process oriented and Agile methodologies.i Must have experience working with Services Delivery Partners, in addition to Channel partners. Exceptional interpersonal skills and able to communicate professionally with partners, customers, and internal cross-functional teams including Sales, Operations, Marketing & Engineering. Comfort with building strong relationships at all levels (individual contributor level to executive level) of the partner organizations as well as within Nutanix. Proven ability to generate revenue through services partnerships. Ability to lead development of joint value proposition along with GTM strategy for and with partners. A structured thinker with excellent writing, presentation, and problem-solving skills. Well apprised of major industry trends relevant to Nutanix including converged infrastructure systems, SAN/NAS storage systems, software defined data centers, big data, virtualization, etc. Ability to manage multiple projects, determine project urgency and execute detailed action plans; ability to collaborate effectively with Sales, Engineering, Marketing and Operations. A true self-starter who can quickly assess business requirements and become a trusted & integral part of the Nutanix team. Highest level of personal and professional ethics and integrity. Hands-on, and “does what it takes” attitude to drive success. Cross-functional influence, relationship building, and project management skills toward a broad constituency ranging from customers, channel partners, sales, marketing, and technical management. Mature and confident, with the executive presence to effectively represent the company externally, and bring enhanced credibility to Nutanix. Team player with strong drive. Strong business acumen and negotiation abilities. Bachelor’s Degree in Computer Science, Engineering or related field or equivalent technical experience preferred. Strong communication (written and verbal) and presentation skills. Deep knowledge of the virtualization and storage markets as well as design capabilities. Strong knowledge with Nutanix AHV, Microsoft Hyper-V, and VMware vSphere is desired

Pro Pacific Fresh has an immediate opening for an AM Dispatcher. The AM Dispatcher will cover the morning shift (3:00 AM - 12:00 PM) performing duties to support all aspects of Transportation. They will ensure all routes and drivers, at all depots, perform to plan and that all drivers are provided the necessary tools and support. Duties: Oversees daily route departures to ensure routes depart on-time, as planned, and proactively troubleshoots departure challenges as they arise. Responsible for pre-trip metric performance. Monitors driver/route start times and pre-trip times to ensure company protocols are followed and departmental KPI’s are met, provides re-instruction/retraining as needed. Builds professional relationships with drivers and communicates positive messages. Maintains the highest level of support for driver ideas/input/feedback in all aspects of PPF performance and up-streams information to the rest of the Ops and Transportation team. Monitors the routes throughout each shift to ensure they stay on track and provides updates to Sales and Transportation management as needed. Forecasts, solves, and communicates, potential customer impact and or route/driver hours-of-service issues as they develop. Fields and troubleshoots all calls into Dispatch efficiently and professionally. Provides drivers with hands-on assistance when necessary. Schedules quarterly equipment, audits to ensure driver equipment remains in good working order and or is replaced as necessary. Seeks management approval for replacement equipment. Manages the device/relay interchanges if/when replacements are needed with assistance from IT. Monitors the open PO dashboard and schedules appointments with vendors for PPF backhauls. Is the point of contact for service providers used at depot locations. Manages the transfer of units to and from depots as required. Produces the daily DPTC shop list and PPF truck schedule. Updates Roadnet properties for the next day. Receives and distributes inbound truck mail. Provides timely responses and answers to emails/calls/requests. Monitors and communicates driver ELD’s daily to ensure 100% compliance, provides re-instruction when necessary. Fills in on route coverage when needed. Follows Good Manufacturing Practice (GMP) guidelines. Qualifications: High school diploma or general education degree (GED) and 2 to 3 years of experience and/or training; or equivalent combination of education and experience within the distribution and/or transportation industry. Obsessive attention to detail and continuous improvement. Strong communication skills; superb interpersonal skills. Exceptional problem solving and multi-tasking abilities. Is computer-savvy in Microsoft office, Excel, outlook and Roadnet or other similar routing software. California CDL required. Must be able to pass pre-employment physical and drug screen. Benefits: Paid Holidays, Paid Vacation, Paid Sick Leave, 401(k), Flexible Spending Account, Medical, Vision, Dental and Life Insurance. We also offer an Employee Bulk Purchase Program allowing employees to purchase items from our warehouse utilizing our discounted rate. Requirements: Be able to perform the following physical demands: Frequent sitting, standing and walking. Frequently subject to repetitive motion such as typing, data entry and vision to monitor. Occasionally subject to bending, reaching, kneeling, stooping and lifting up to 25 pounds.

Community Manager ? Hawthorne Residential Partners Us. Hawthorne is home to a team of vibrant apartment professionals united by a mission ? to LIVE IT! every day for our guests and our peers. The LIVE IT! movement is powered by people who believe in leaving others better than we found them. We take action to create memorable experiences. We stay nimble to evolve with an everchanging environment. And, we value integrity as essential. You. As an apartment professional in the Community Manager role, you are the team leader, role model, and business manager. There are a few key functions that are core to your position: Effectively lead your team utilizing key leadership skills such as empathy and motivation Foster a positive and productive work environment for the team ? a space in which the team can learn, grow, and shine in their role Preserve the physical asset through daily, monthly, and quarterly inspections followed by resolution of items that fall below standards Create memorable experiences for the residents and team members of the community Take ownership of the financial performance of the community ensuring the community is meeting expectations Oversee and contribute to the sales process as well as lease administration processes in a thorough, timely, and accurate manner Contribute to achieving occupancy expectations through leasing and renewals Demonstrate daily care for the physical asset by ensuring grounds, amenities, and office are clean, free of debris, and immaculately maintained As the community?s ambassador, you will also need: A passion for leading people to their best performance Attention to detail and accuracy Experience in apartment management Proficiency with standard software programs and computer expertise A relentless pursuit of perfection ? consistently open to encouragement and coaching Savvy social media skills A talent for communicating ? on the phone, in writing, and in person An impeccable professional appearance A passion for contributing locally Together. As our partner, you will benefit from programs designed to fulfill your life goals, personally and professionally: Quarterly bonus program Career progression program Retirement planning Comprehensive healthcare plans ? medical, vision, and dental Maternity and paternity leave options Paid holidays, birthday, and volunteer leave Associate discount program Health and wellness incentives Experience in Lease Up Communities. Higher End Mid-Rise Communities Preferred Making Hawthorne your home means joining a workplace dedicated to creating a space for you to contribute to the company?s success while we contribute to you and your family?s wellbeing. Hawthorne is an Equal Opportunity Employer.

SUMMARY: Primary responsibility is to Take Excellent Care Of Our Customers by satisfying each customer's needs, exceeding their expectations, and making every shopping visit a pleasant and satisfying experience. This requires a defined level of management skills, product knowledge, sales ability, customer relations skills, and cooperation with fellow associates. Is responsible for assisting the Pharmacy Manager with the operation, direction, coordination, and evaluation of the department. Carry out supervisory responsibilities in accordance with Harris Teeter's policies and applicable laws. Responsibilities may include training associates; planning, assigning, and directing work; addressing complaints and resolving problems. Pharmacists are health practitioners who specialize in dispensing of drugs and providing information to our customers about drug side effects and use. Pharmacists must understand the compositions of medicines/drugs, as well as the laws that regulate their manufacture and sale. Is also responsible for ensuring that the Pharmacy Department adheres to all State & Federal laws and regulations as well as Harris Teeter standards and policies. Customers are among our Company's most valuable assets. Each of you represents Harris Teeter to our customers and the public. The way we do our jobs presents an image of our entire Company. Customers judge us by how they are treated each time they have contact with us. Therefore, one of our top business priorities is to assist any customer or potential customer. Nothing is more important than being courteous, friendly, helpful, and prompt in the attention you give to customers. Harris Teeter will provide customer service training to all associates who have extensive customer contact. If a customer wishes to make a specific comment or complaint, you are required to direct that person to the manager-on-duty for appropriate action. Remember that your contacts with the public in person, over the telephone, and through all your communications reflect not only on you but also on Harris Teeter as a whole. Positive customer relations will not only enhance the public's image of Harris Teeter, but also pay off in greater customer loyalty and increased sales and profit. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES include the following. Your primary job function is to personally perform the first set of functions while ensuring that all Pharmacy Department associates also perform them. Additional essential job functions are listed under SUPERVISORY JOB FUNCTIONS. CUSTOMER SERVICE Initiate interaction with customers on the sales floor and Pharmacy counter. Ask the customers questions regarding their shopping needs. Provide customers information needed to meet their wants, needs, and requirements. Follow through on customer requests. Ø Your job performance is required to demonstrate the highest level of customer service. Never be rude to a customer under any circumstance. Ø Follow through on customer requests. If you cannot say "yes" to a customer's request, bring in the manager-on-duty. Never turn down business. Ø Make eye contact with and smile at every customer. Ø Speak to customers in a genuine, clear, and enthusiastic manner and ask if they found everything they were looking for. Evaluate medication/prescription orders, conduct interviews with customers and/or their caregivers, consult with other health care professionals and insurance providers, and dispense medications. Supervise, coordinate and check work performed by pharmacy technicians. Ensure that professional standards, regulations, laws, and applicable guidelines and/or protocols are met. Be immunization-certified to administer immunizations/vaccinations such as flu shots and any other vaccine or immunization as listed in the approved 'standing physician orders'. Obtain their immunization/vaccination certification through the American Pharmacists Association's certified training program. Following certification, all pharmacists must administer immunizations/vaccinations and must do so in compliance with legal and regulatory standards. Must be Cardio-Pulmonary Resuscitation (CPR)-certified and obtain CPR certification through an accredited organization." Fulfill the pharmaceutical needs of all customers by providing prompt, professional, and courteous service. Immediately report ALL prescription errors to the Director of Pharmacy, the Pharmacy Manager, and the Store Manager. Assist in the completion of the Prescription Quality-Related Event [QRE] form as appropriate. Comply with all State & Federal Regulations governing the operation and practice of Pharmacy including but not limited to: Dispensing of prescriptions; Record keeping; Drug recalls; Security; and Sanitation. Reflect an appropriate business image to customers and visitors. How you dress, your grooming and personal cleanliness standards all contribute to that image and also to the morale of your fellow associates. During business hours or whenever representing Harris Teeter, you are expected to present a clean, neat, and tasteful appearance. You are required to always dress and groom yourself according to our Company policy that reflects accepted conservative norms. Be reliable and punctual by reporting for work on time and as scheduled. When you are absent or late, it places a burden on other associates and can impact productivity and service. In the rare instances when you cannot avoid being late or are unable to work as scheduled, notify your supervisor or Manager-on-duty two (2) hours in advance of your scheduled start time so that appropriate arrangements can be made. Check in vendors according to standards. Keep Our Shelves Properly Stocked. Stock product according to standards and in a manner that maximizes sales and minimizes shrink. Achieve and maintain an adequate inventory to supply customer demand while adhering to inventory budgets. Adhere to all company policies, procedures, and programs. Maintain confidentiality of all pertinent information and any other materials or records regarded or designated as "CONFIDENTIAL". Achieve thorough knowledge of trade area, customers and competition. Inform the Pharmacy Manager and Store Manager of any opportunities that may enhance our image and promote additional sales. Stay informed of all operational and procedural changes relating to the Pharmacy, and ensure that all appropriate staff members are also informed. Suggest new, creative and innovative ideas to improve the operation and results of the Pharmacy or Store. Pursue opportunities to become involved or participate in community activities, health fairs, etc., with the approval of Store, Regional or Corporate Management. Ensure that Third party adjudication results in a positive profit margin. Check merchandising displays regularly to ensure the availability of advertised items and/or samples. Prepare, display, and offer daily samples according to standards. Inform management of the lack of advertised items and/or samples, incorrect prices, missing signs, departmental changes, and/or other situations as appropriate. Sell Only Fresh Products. Follow Harris Teeter standards regarding product preparation, merchandising, rotation, dating, and markdown standards and guidelines. Keep Our Stores Clean. Comply with Health Department standards, regulations, and requirements. Follow Harris Teeter sanitation standards and procedures. Keep counters and drug contact surfaces clean at all times, refrigerator glass & windows wiped, floors swept and mopped, garbage emptied, displays well merchandised and neat. Communicate in English with customers and fellow associates regarding requests, current sales promotions, marketing campaigns, and essential products. When a customer asks where a product is located, take the customer to the product. Be knowledgeable of and perform fixed activities when business is light. (i.e. sweeping, cleaning, blocking, straightening, etc.) Answer telephones by saying "Harris Teeter Pharmacy [store name], this is [name], may I help you?" and provide requested information in a polite and professional manner. Respond back to people on "hold" in a timely manner. Understand the overall Pharmacy Department operation. Complete paperwork accurately and maintain proper records. Follow all safety regulations and help keep the store free of dangerous situations. Immediately inform store management of all accidents and/or safety hazards. Record accidents and safety hazards in the designated log. Ensure that chemicals are handled, mixed, and applied according to directions and in compliance to the Hazard Communication Program Manual. Adapt to various situations and adjust to shifting priorities. Be flexible and able to perform multiple tasks. Balance taking direction with taking initiative and demonstrate the flexibility required to accomplish the duties of the entire shift. Provide assistance to fellow associates to complete daily tasks. Establish a working and shopping environment of trust, respect, and integrity. Take Excellent Care Of Your Fellow Associates. Be a team player. Support and assist your fellow associates without complaint. Be open to new ideas and opportunities. Follow through with any special requests or recommendations from management. Practice positive associate relations. Be sensitive to the needs and concerns of all associates and treat them in a fair and consistent manner while fostering trust, respect, and integrity throughout the company. Comply with Company standards, policies, and procedures. Perform essential job functions throughout scheduled hours. SUPERVISORY JOB FUNCTIONS Manage the department as to maximize gross profit and minimize operating expenses. Be knowledgeable of department and store sales and profit objectives. Review and analyze all financial reports and data. Make timely and effective decisions based on this analysis. Forecast sales and sales per labor hour for upcoming week and effectively schedule associates. Assign duties to associates. Monitor and analyze sales and labor hours used on a daily and weekly basis. Make timely and effective decisions based on this analysis. Perform duties of all direct reports when appropriate. Maintain overall department conditions to meet Harris Teeter Standards. Order product to minimize out-of-stocks and maintain designated inventory levels. Ensure that items listed on the order register are actually received. Secure credits when appropriate. Listen to both customer and associate complaints, and resolve problems to restore and promote good public relations. Ensure that the Pharmacy department's inventory levels support the customers' requests and their Rx needs. Ensure the accuracy of the inventory and invoice check-in processes. Correctly conduct period inventories according to standards and established procedures. Promote the efficient operations of the store following the procedures detailed in Harris Teeter's Pharmacy Reference manual. Record and follow up on any in-store maintenance. Ensure that situations are resolved and not recurring problems. Execute approved department opening and closing procedures and ensuring that all operational standards are met. Ensure all associates receive appropriate break and meal periods. Ensure new Pharmacy associates are properly oriented to your department and understand their benefits package. Professionally communicate expectations to associates and ensure they are properly trained to perform their jobs. Encourage and make time for cross training. Maintain integrity in the Job Posting system by following the policy and by ensuring that all new associates are aware of the process. Convey timely information to the associates regarding current promotions and marketing campaigns. Explain to associates why changes were made in operating procedures. Have a working knowledge of the mission and goals of your department, your store, and your Company. Discuss these with your associates on a daily basis. Keep your promises to customers and fellow associates. Respond to questions in a timely and proper manner. Ask for the opinion and suggestions of your associates where appropriate. Encourage associates to make suggestions for process improvements. Ensure they receive recognition for their ideas. Recognize exemplary job performance. Acknowledge positive job performance daily. Fairly evaluate associates' performance on their evaluations. Address performance problems or record associates' out of the ordinary behavior when it occurs, using the Constructive Advice forms. Discuss behavior and possible corrective action with associates to create an action plan according to prescribed procedure. Sign off on the documents with those associates involved and submit to regional staff for review. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION AND/OR EXPERIENCE. Diploma (BS, Pharmacy Diploma or Ph.D.) from accredited College of Pharmacy. CERTIFICATES, LICENSES, REGISTRATIONS. Original Pharmacist License and Current Annual Renewal Certificate from appropriate State Board of Pharmacy. Good standing with State Board of Pharmacy. All pharmacists must be certified through APhA's national immunization program and obtain CPR training through an accredited organization. Complete Company's training including but not limited to: new hire orientation, customer service network, safety, and product knowledge. LANGUAGE SKILLS. Ability to read, analyze, and interpret [in English] general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to read and comprehend complex instructions, short correspondence, and memos [in English]. Ability to write simple correspondence [in English]. Ability to effectively present information in one-on-one and small group situations to customers, vendors, and other associates of the organization who only speak English. MATHEMATICAL SKILLS. Ability to work with mathematical concepts such as probability and statistical inference. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. REASONING ABILITY. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. COMPUTER SKILLS. To perform this job successfully, an individual should have knowledge of Accounting software; Internet software; Inventory software; Spreadsheet software and Word Processing software. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Repetition Weight Frequently - near constant work Up to 5 lbs Intermittently - up to several times an hour Up to 10 lbs Occasionally - up to several times a shift Up to 20 lbs The National Institute of Occupational Safety and Health (NIOSH) has published guidelines for safe lifting. Based on those, Harris Teeter requires our associates to obtain assistance from a second associate ("team lifting") when lifting any case or object weighing 50lbs or greater. Harris Teeter also recognizes that some associates may need to obtain assistance with weights under 50lbs, and encourages team lifts for any weight that an associate feels uncomfortable lifting by themselves. While performing the duties of this job, the associate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; talk or hear; and taste or smell. The associate is occasionally required to climb or balance and stoop, kneel, or crouch. The associate must frequently lift and/or move up to 5 pounds, intermittently lift and/or move up to 10 pounds, occasionally lift and/or move up to 20 pounds, and reach from 6 to 72 inches. Specific vision abilities required by this job include close vision, and depth perception. WORK ENVIRONMENT. The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate may occasionally be exposed to fumes or airborne particles, toxic or caustic chemicals. The noise level in the work environment is usually moderate. COMPENTENCIES. To perform the job successfully, an individual is required to demonstrate the following competencies: Ø Analytical Collects and researches data; Uses intuition and experience to complement data. Ø Design - Generates creative solutions; Translates concepts and information into images; Uses feedback to modify designs; Demonstrates attention to detail. Ø Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics. Ø Project Management - Coordinates projects; Communicates changes and progress; Completes projects on time and budget; Manages project team activities. Ø Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments. Ø Interpersonal Skills - Is never rude; Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things. Ø Oral Communication - Speaks English clearly and persuasively in positive, negative, and in emergency or other situations in which individuals must speak a common language to promote safety; Listens and gets clarification; Responds appropriately to questions; Demonstrates group presentation skills; Participates in meetings. Ø Written Communication - Writes clearly and informatively in English; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret English-written information. Ø Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed. Ø Visionary Leadership - Displays passion and optimism; Inspires respect and trust; Mobilizes others to fulfill the vision; Provides vision and inspiration to peers and subordinates. Ø Change Management - Communicates changes effectively; Builds commitment and overcomes resistance; Prepares and supports those affected by change; Monitors transition and evaluates results. Ø Delegation - Delegates work assignments; Matches the responsibility to the person; Gives authority to work independently; Sets expectations and monitors delegated activities; Provides recognition for results. Ø Leadership - Exhibits confidence in self and others; Inspires and motivates others to perform well; Effectively influences actions and opinions of others; Accepts feedback from others; Gives appropriate recognition to others. Ø Managing People - Includes staff in planning, decision-making, facilitating and process improvement; Takes responsibility for subordinates' activities; Makes self available to staff; Provides regular performance feedback; Develops subordinates' skills and encourages growth; Solicits and applies customer feedback (internal and external); Fosters quality focus in others; Improves processes, products and services.; Continually works to improve supervisory skills. Ø Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness. Ø Business Acumen - Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition. Ø Cost Consciousness - Works within approved budget; Develops and implements cost saving measures; Contributes to profits and revenue; Conserves organizational resources. Ø Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce. Ø Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values. Ø Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Benefits organization through outside activities. Ø Judgement - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions. Ø Motivation - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals. Ø Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans. Ø Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments. Ø Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality. Ø Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly. Ø Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly. Ø Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events. Ø Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time. Ø Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals.; Completes tasks on time or notifies appropriate person with an alternate plan. Ø Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed. Ø Innovation - Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention.

About SugarCRM, Inc. SugarCRM is a customer experience leader enabling businesses to create profitable customer relationships by delivering highly relevant, personalized experiences throughout the customer journey. We empower companies to strengthen existing customer relationships, create new ones through actionable insights and intelligent automation and better understand the customer at every stage of the journey. This enables businesses to accelerate demand generation, grow revenue, deliver superior customer care and increase loyalty. Our easy-to-use, intuitive platform makes customer experience easy and accessible for everyone, allowing marketing, sales and services professionals to focus on high-impact, value-adding activities that create customers for life. Where do you fit? We are looking for curious, highly motivated Software Engineers to create the next generation of SugarCRM software products and tools. In this role you will be a member of a Scrum Team working as a full-stack engineer utilizing modern technologies to develop both front end and back end components for various products with a strong emphasis on reliable, maintainable, and scalable solutions that run in high volume, high availability environments. To be successful in this role you must be independent, and be a quick learner with a can-do attitude and a willingness to work with new and emerging technologies. You will have stellar project organization and communication skills, a strong desire to collaborate with your peers, and work well in cross-functional teams. Impact you will make in the role: Produce high-quality software on schedule Extend and optimize current software architecture Perform design and code reviews regularly Explore and evangelize new software design and architecture Challenge, mentor, and learn from your peers Experiment in order to continually improve processes and products Expertise you will bring in: 2+ years of experience with enterprise software development and/or distributed SaaS systems 2+ years of practical Object Oriented Programming 2+ years of software programming for the web JavaScript experience is required 2+ years of experience with emerging languages and technologies Experience with Angular.js, NodeJS, Golang, Kubernetes is a plus Experience with DevOps, AWS, and cloud services is a plus Experience with microservices, containers, and pipelines is a plus Ability to write unit tests required Experience with test automation is a plus Knowledge of, and experience with, creating and consuming RESTful APIs Knowledge of, and experience with, Advanced SQL and NoSQL data stores Experience in Agile software development methodologies Experience with Git, Jira, Jenkins and other agile tools a plus Excellent communication skills across a global cross-functional audience Bachelor's Degree in Computer Science or related field, or 4+ years relevant work experience Location: Raleigh, NC We are an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans and individuals with disabilities are encouraged to apply. Benefits and Perks: Beyond a stellar work environment, friendly people, and inspiring work, we have some great benefits and perks: Competitive salaries Excellent medical, dental and vision coverage for you and your family, along with other benefit plans like 401(k) match Unlimited paid time off policy Kitchen stocked with drinks and snacks Health/Wellness: Quarterly chair massages, Wellness Reimbursement, and Workforce Fitness Program Career & Personal Development Program – multi-platform New Hire Onboarding for all new employees worldwide – at Corporate Headquarters in Cupertino, California Regular social events and community give-back Ownership is the greatest self-identity at SugarCRM - you are making an impact now We are a merit-based company - many opportunities to learn, excel and grow your career SugarCRM is not sponsoring immigration at this time. We will provide relocation assistance to our North Carolina office, for the right candidate. Note to Recruiters and Placement Agencies: SugarCRM does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website or to any SugarCRM employee. SugarCRM will not pay fees to any third-party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of SugarCRM and will be processed accordingly.

For more than 75 years, Grifols has worked to improve the health and well-being of people around the world. We are a global healthcare company that produces essential plasma-derived medicines for patients and provides hospitals and healthcare professionals with the tools, information and services they need to deliver expert medical care. The Associate Director, Commercial Analytics provides team leadership for the Commercial Analytics team as well as analyses and operational support to North America Bioscience for Grifols. The team supports sales and marketing strategies in the design, development and delivery of critical business insights. This individual will have the vision and maintain the North America Bioscience commercial analytics ecosystem. This role will gather and analyze information, build and maintain reporting universes, and be accountable for accurate and timely reporting deliverables. This position requires an in-depth understanding of sales and marketing strategies, internal and external data sources, analytical tools, and the ability to develop thoughtful analyses and strategic insights in support of organizational objectives. In addition to contributions to the team’s mission, this individual will inspire the analytics team providing leadership, direction and support. Primary Responsibilities: Lead a team of direct reports providing sales and marketing analyses and business intelligence insights in support of North America Bioscience. Set team and individual goals, establish priorities, and manage resources in support of team objectives. Work closely with internal clients and partners to develop and maintain an analytics platform for standard and ad hoc reporting using internal and external data sources. Ensure that the right level of data is available to support key business objectives in a cost-efficient and value-adding framework. Lead or participate in projects with external suppliers and agencies relevant to commercial analytics (eg, sales force size and structure analyses, customer segmentation and targeting). Partner with Commercial Data Operations and IT to manage data dimensions and new account/customer data. Assist evaluating new sources of data that will enhance Grifols ability to analyze and deliver business insights. Maintain currency with commercial analytics trends and technology updates/options in order to best meet the needs of the business. Monitor report usage metrics to evaluate which reports are useful and which are not meeting the needs of the business. Train commercial colleagues on the use of reports and tools to enable decision-making and self-service insights gathering. Understand incentive compensation philosophies, quota methodologies, and Grifols incentive plans. Deliver performance measurement against stated quotas/goals. Accountable for non-cash incentive and awards program measurement and administration. Provide coaching and guidance to direct reports on their adoption and use of reports and tools to support their respective internal customers. Engage and manage external consultants and contractors as needed to support the Grifols’ analytics ecosystem. Provide backup support for direct report's deliverables and analyses. Assist the VP, Commercial Operations, as needed with cross-functional and enterprise-wide projects. Knowledge, Skills & Abilities: Analytical Thinking – gathers and evaluates information as a framework for examining an issue Planning and Organization – understands what is needed to accomplish project objectives and establishes appropriate goals and priorities Initiative – recognizes what needs to be done and accomplishes it with minimal supervision Adaptability and Flexibility – embraces change as a positive, working proactively managing their own workload effectively Professional Experience – possesses necessary technical knowledge and applies it to identifying issues and solving problems Attention to Detail – ensures that tasks, processes and reports are accurate and complete Communication – speaks, writes and listens effectively Teamwork – works toward common goals by supporting, encouraging and sharing information with other Grifols employees Leadership – effectively sets a team vision and actively mentors, coaches and measures team members Requirements: Bachelor's degree with concentration in business management, finance, IT, or a related field of study. Typically requires a minimum of 10 years of related experience. Project or technical leadership experience required. Supervisory or team leadership preferred. Pharmaceutical or biotechnology experience (preferred) in a role that allowed for demonstrated analytical thinking, problem solving, team or project leadership, and communication skills both written and oral. Work is performed in an office environment with exposure to electrical office equipment. Frequently sits for 6-8 hours per day. Frequent hand movement of both hands with the ability to make fast, simple movements of the fingers, hands, and wrists. Occasionally walks. Occasionally bends and twists neck. Light to moderate lifting and carrying objects with a maximum lift of 25lbs. Frequently drives to site locations with occasional travel within the United States. Able to communicate complex information and ideas so others will understand; with the ability to listen to and understand information and ideas presented through spoken words and sentences. Works independently with little guidance or reliance on oral or written instructions and plans work schedules to meet goals. Frequently interacts with others, relates sensitive information to diverse groups. Must work with diverse groups to obtain consensus on issues. Ability to apply abstract principles to solve complex conceptual issues. EEO/Minorities/Females/Disability/Veterans Location: [[mfield6]] : * * [[cust_building]] Learn more about Grifols at http://www.grifols.com/es/web/international/home Req ID: 84600 Type: Regular Full-Time Job Category: Sales/Sales Operations

Introduction At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk. Your Role and Responsibilities Watson AI security architects are experts at taking challenging security and compliance demands and translating them into systems, processes, requirements or enhancements to IBM platforms that allow security engineers and developers to build robust and security services for IBM customers. Watson AI is built upon agile development methodologies and DevOps practices. As such our security architects are required to lead the way in secure DevOps best practice, developing security mechanisms and automation that provides developers with systems to quickly identify and report on potential security issues throughout the software development lifecycle. Many times these individuals develop/code solutions to security problems directly themselves. Security Architects/Innovation Developers understand strategic priorities, business and technical requirements, issues and tactical problems, to develop and articulate robust and innovative security technical solutions. They present, review and modify the solution, with the internal/external client and key stakeholders. The solutions they build align with internal security, regulatory or deal requirements. Security architects help close deals with clients by demonstrating exemplary understanding of IBM’s security controls and practices. A Security Architect/Innovation Developer is a subject matter expert for security and regulatory compliance, fills a critical role in the overall success of the engagement pursuit and is the primary source of IBM Cloud security solution design and development around the world. They work in conjunction with the larger pursuit team (Sales, TSM, HR, C&N, Delivery, Pricing, Risk, etc), to deliver a winning solution, with offering management to help prioritize security gaps on the offering roadmap and with development on secure engineering principles and solution deployment within the infrastructure. They directly develop solutions to aid the Watson AI products to achieve, maintain and improve security and compliance including SOC 2, HIPAA, PCI, FISMA and FedRamp. Key Responsibilities: Communication/Negotiation: Guide other professionals. Adapt communications and approaches to conclude negotiations with various partners, resulting in common agreements. Problem Solving: Analyze complex/new situations, anticipate potential problems and future trends, assess opportunities, impacts, and risks. Develop and implement solutions. Create gap listings between current capabilities and compliance requirements. Contribution/Leadership:Leads multi-functional teams, or conducts special projects. Has vision of functional or unit mission. Influences people and organizations, including executive management, when issues are complex/difficult and require considerable diplomacy. Considerable latitude in responsibilities to define and decide on tools, processes, priorities and resources following general business unit directives. Recognized as an expert in the field of information security. Impact on Business/Scope: Accountable for projects or programs within their sphere of influence often driving multi- functional, country-wide or regional teams. Responsible for overall security program success. Activities are subject to business measurements, impact customer satisfaction, and impact functional, business unit, or country costs or expenses. Additional Responsibilities: Work closely with functional-area architects, engineering, and security specialists to ensure adequate security solutions and controls are in place throughout all IT systems and platforms to mitigate identified risks sufficiently, and to meet business objectives and regulatory requirements; Assess and understand our corporate current security posture and future architecture, providing recommendations for improvement and risk reduction; Develop the business, information, and technical artifacts that constitute the enterprise information security architecture and solutions; Drive strategic programs for the business unit in compliance with HIPAA, FFIEC, FISMA/FedRAMP, and PCI. cldstrat Required Professional and Technical Expertise 5 years experience in information security space Experience with cloud provider ecosystems, such as IBM Cloud, Amazon AWS, Microsoft Azure, or Google Compute Cloud. Experience in developing code on Linux, container technologies such as Docker, Kubernetes orchestration, JSON, Python or similar. Experience with security strategy, with a passion to make security realistic, achievable and interwoven with the business fabric Experience with a broad range of security technologies, such as cloud security, firewalls, identity and access management solutions, vulnerability management, public key infrastructure, SIEM, and Anti-malware solutions Oral, written, and presentation abilities -able to convey risk to all levels of the business, from C-level executives to operations and development teams Preferred Professional and Technical Expertise Professional IT Accreditations (CISM, CCSA, CCSE, JNCIA, CCNA, CISSP, CCIE Security). Well-rounded background in network, host, database, and application security About Business Unit Digitization is accelerating the ongoing evolution of business, and clouds - public, private, and hybrid - enable companies to extend their existing infrastructure and integrate across systems. IBM Cloud provides the security, control, and visibility that our clients have come to expect. We are working to provide the right tools and environment to combine all of our client’s data, no matter where it resides, to respond to changing market dynamics. Your Life @ IBM What matters to you when you’re looking for your next career challenge? Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities – where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust – where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible. Impact. Inclusion. Infinite Experiences. Do your best work ever. About IBM IBM’s greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries. Location Statement For additional information about location requirements, please discuss with the recruiter following submission of your application. Being You @ IBM IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

This role may also be located in our Playa Vista, CA campus. Remote locations may be available in the following states: North Carolina Note: By applying to this position your application is automatically submitted to the following locations: Irvine, CA, USA; Miami, FL, USA; Portland, OR, USA; Phoenix, AZ, USA; Los Angeles, CA, USA; Seattle, WA, USA; Salt Lake City, UT, USA; Charlotte, NC, USA; New York, NY, USA; Cambridge, MA, USA; Durham, NC, USA Minimum qualifications: Bachelor's degree in Computer Science or equivalent practical experience. Experience as a technical sales engineer in a cloud computing environment or equivalent experience in a customer-facing role or working as a member of a professional services or systems engineering team. Experience with Big Data, PaaS, and IaaS technologies. Experience presenting and delivering technical solutions. Preferred qualifications: Master's degree in Computer Science or other technical field. Experience with infrastructure architecture including storage, compute, database, and networking. Experience in, and understanding of, data and information management as it relates to big data trends and issues within businesses. Experience developing software or infrastructure for scalable, distributed systems for software centric businesses who reach users/businesses through an app/platforms (e.g., Marketing, Data/Analytics, DevOps, etc.). Ability to quickly learn, understand, and work with new emerging technologies, methodologies, and solutions in the cloud/IT technology space. About the job When leading companies choose Google Cloud it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You assist fellow sales Googlers by problem-solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products. In this role, you will work hand-in-hand with the sales and partner teams to introduce Google Cloud to set of customers who are powering the emerging technology economy - where the success of their business and their external reputation is directly tied to our Google Cloud platform. You will help prospective customers understand the power of Google Cloud through high velocity and impactful technical sales activities working closely with Google cloud partners to run pilots, explain the technical aspects of the solution, and resolve any potential roadblocks. Google Cloud helps millions of employees and organizations empower their employees, serve their customers, and build what’s next for their business — all with technology built in the cloud. Our products are engineered for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. And our teams are dedicated to helping our customers & developers see the benefits of our technology come to life. Responsibilities Work with the team to identify and qualify business opportunities, identify key customer technical objections, and develop the strategy to resolve technical roadblocks. Manage the technical relationship with Google’s customers, including overseeing product and solution briefings, proof-of-concept work, and the coordination of additional technical resources. Work hands-on with customers to demonstrate and prototype Google Cloud product integrations in customer/partner environments. Recommend integration strategies, enterprise architectures, platforms, and application infrastructure required to successfully implement a complete solution, using best practices, on Google Cloud. Travel to customer sites, conferences, and other related events. At Google, we don’t just accept difference—we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products and our community. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing this form.