Deliver excellent customer service to a wide range of HSBC RBWM local and international customers (whille ensuring the cost effectiveness of the operation). Handle all functions and regulations related to operations support & risk management. Deliver upon quantitative and qualitative key performance indicators, in line with our business strategies and regulatory requirements (scorecard). Continually review and understand work practices and policies to ensure ongoing audit and risk standards are met. Ensure fair outcomes for customers are delivered in all situations. Impact on the Business Complete HMDA validation, Adverse Action, Fallout support, Swaps-CRA, Appraisal Delivery monitoring Provide direct link to Compliance for policy, regulation changes, procedures Manage fees updates with System Administration and third party vendor Participate in issue management/ remediation Achieve published standards and other key performance indicators (attendance, revenue, retention, service...
Jun 18, 2020
Deliver excellent customer service to a wide range of HSBC RBWM local and international customers (whille ensuring the cost effectiveness of the operation). Handle all functions and regulations related to operations support & risk management. Deliver upon quantitative and qualitative key performance indicators, in line with our business strategies and regulatory requirements (scorecard). Continually review and understand work practices and policies to ensure ongoing audit and risk standards are met. Ensure fair outcomes for customers are delivered in all situations. Impact on the Business Complete HMDA validation, Adverse Action, Fallout support, Swaps-CRA, Appraisal Delivery monitoring Provide direct link to Compliance for policy, regulation changes, procedures Manage fees updates with System Administration and third party vendor Participate in issue management/ remediation Achieve published standards and other key performance indicators (attendance, revenue, retention, service...
Coach, motivate and lead a team to deliver excellent customer service to a wide range of HSBC RBWM local and international customers (while ensuring the cost effectiveness of the operation). Recruit, develop and lead a team to handle all functions and regulations related to Disclosure Desk. Deliver upon quantitative and qualitative key performance indicators, in line with our business strategies and regulatory requirements (scorecard). Continually review and understand work practices and policies to ensure ongoing audit and risk standards are met. Ensure fair outcomes for customers are delivered in all situations. Manage a Disclosure Desk team. Manage people. Impact on the Business Oversee the preparation of intial and change circumstance disclosures and ensure delivery is within regulatory timeframe. Demonstrate total understanding of the Loan Estimate. Oversee fee analysis and demonstrate total understanding of estimated fees and fee tolerances. Ensure disclosure packagess are...
Jun 18, 2020
Coach, motivate and lead a team to deliver excellent customer service to a wide range of HSBC RBWM local and international customers (while ensuring the cost effectiveness of the operation). Recruit, develop and lead a team to handle all functions and regulations related to Disclosure Desk. Deliver upon quantitative and qualitative key performance indicators, in line with our business strategies and regulatory requirements (scorecard). Continually review and understand work practices and policies to ensure ongoing audit and risk standards are met. Ensure fair outcomes for customers are delivered in all situations. Manage a Disclosure Desk team. Manage people. Impact on the Business Oversee the preparation of intial and change circumstance disclosures and ensure delivery is within regulatory timeframe. Demonstrate total understanding of the Loan Estimate. Oversee fee analysis and demonstrate total understanding of estimated fees and fee tolerances. Ensure disclosure packagess are...
Can you believe the back to school, and end of summer sales that the stores are already advertising? With the end of the summer season, maybe you can sense that you too are headed for a change. Perhaps you are feeling that it is time for you seek a shift in your career, or even seek a new one. Why don’t you take a nudge from the kids that are returning to school to gain knowledge, and prepare for a bright future? You should consider doing the same.
Emerald Heating and Cooling is growing, and needs an HVAC Installer to meet the expectations of the clients we are attracting. Are you up to joining a forward thinking and innovative company? Our client has high standards for us, and we have high standards for our team members. We are willing to develop the right applicants into Champions with training, coaching and mentoring. Let’s get the process started by applying for your future at the link below.
We are an Equal Opportunity Employer and all inquiries are kept confidential.
To...
Jun 18, 2020
Can you believe the back to school, and end of summer sales that the stores are already advertising? With the end of the summer season, maybe you can sense that you too are headed for a change. Perhaps you are feeling that it is time for you seek a shift in your career, or even seek a new one. Why don’t you take a nudge from the kids that are returning to school to gain knowledge, and prepare for a bright future? You should consider doing the same.
Emerald Heating and Cooling is growing, and needs an HVAC Installer to meet the expectations of the clients we are attracting. Are you up to joining a forward thinking and innovative company? Our client has high standards for us, and we have high standards for our team members. We are willing to develop the right applicants into Champions with training, coaching and mentoring. Let’s get the process started by applying for your future at the link below.
We are an Equal Opportunity Employer and all inquiries are kept confidential.
To...
Can you believe the back to school, and end of summer sales that the stores are already advertising? With the end of the summer season, maybe you can sense that you too are headed for a change. Perhaps you are feeling that it is time for you seek a shift in your career, or even seek a new one. Why don’t you take a nudge from the kids that are returning to school to gain knowledge, and prepare for a bright future? You should consider doing the same.
Emerald Heating and Cooling is growing, and needs an HVAC Installer to meet the expectations of the clients we are attracting. Are you up to joining a forward thinking and innovative company? Our client has high standards for us, and we have high standards for our team members. We are willing to develop the right applicants into Champions with training, coaching and mentoring. Let’s get the process started by applying for your future at the link below.
We are an Equal Opportunity Employer and all inquiries are kept confidential.
To...
Jun 18, 2020
Can you believe the back to school, and end of summer sales that the stores are already advertising? With the end of the summer season, maybe you can sense that you too are headed for a change. Perhaps you are feeling that it is time for you seek a shift in your career, or even seek a new one. Why don’t you take a nudge from the kids that are returning to school to gain knowledge, and prepare for a bright future? You should consider doing the same.
Emerald Heating and Cooling is growing, and needs an HVAC Installer to meet the expectations of the clients we are attracting. Are you up to joining a forward thinking and innovative company? Our client has high standards for us, and we have high standards for our team members. We are willing to develop the right applicants into Champions with training, coaching and mentoring. Let’s get the process started by applying for your future at the link below.
We are an Equal Opportunity Employer and all inquiries are kept confidential.
To...
Prizm Document & Technology Solutions
Depew, NY, USA
We are a thriving company seeking exceptional sales talent for our growing team. We are offering an exciting and prosperous commission based compensation plan, benefits package, and a high energy atmosphere with exceptional opportunities to learn and grow with us. If you’re an outstanding sales professional interested in leveraging your sales talents in a role that gives you greater freedom, flexibility, control and much greater earning potential, consider joining our top-performing sales team. Compensation: $25,000 - $50,000 Base + Commission (based on experience) Responsibilities: Create and maintain a database of clients to ensure organization and follow-up An active listener who offers empathy and encouragement to buyers and sellers to ensure mutual trust between our team and our clients Produces sales reports on a monthly and quarterly basis to ensure all sales goals are met Making outbound calls, communicating via email and overseeing and managing the sales pipeline are...
Jun 18, 2020
We are a thriving company seeking exceptional sales talent for our growing team. We are offering an exciting and prosperous commission based compensation plan, benefits package, and a high energy atmosphere with exceptional opportunities to learn and grow with us. If you’re an outstanding sales professional interested in leveraging your sales talents in a role that gives you greater freedom, flexibility, control and much greater earning potential, consider joining our top-performing sales team. Compensation: $25,000 - $50,000 Base + Commission (based on experience) Responsibilities: Create and maintain a database of clients to ensure organization and follow-up An active listener who offers empathy and encouragement to buyers and sellers to ensure mutual trust between our team and our clients Produces sales reports on a monthly and quarterly basis to ensure all sales goals are met Making outbound calls, communicating via email and overseeing and managing the sales pipeline are...
Through Business Banking (BB) our global network offers comprehensive support and services to businesses in the SME market. From expanding overseas to managing the cash and trade flows of an established enterprise, the Business Banking team of Relationship Managers and Product Specialists provides a range of end-to- end solutions designed to help small and large businesses reach their potential. The Business Banking (BB) Relationship Manager (RM) manages customers within the Business Banking segment, providing dedicated relationship management with accountability for sales, service, risk and operational delivery. The Relationship Management coverage is primarily through Direct Channels (e.g. Telephone, Email, Video Conference). Credit risk assessment is a fundamental element of the role. Impact on the Business/Function Act as International Relationship Manager by offering value-added advice and guidance to customers and placing their needs at the forefront of our activity, setting...
Jun 18, 2020
Through Business Banking (BB) our global network offers comprehensive support and services to businesses in the SME market. From expanding overseas to managing the cash and trade flows of an established enterprise, the Business Banking team of Relationship Managers and Product Specialists provides a range of end-to- end solutions designed to help small and large businesses reach their potential. The Business Banking (BB) Relationship Manager (RM) manages customers within the Business Banking segment, providing dedicated relationship management with accountability for sales, service, risk and operational delivery. The Relationship Management coverage is primarily through Direct Channels (e.g. Telephone, Email, Video Conference). Credit risk assessment is a fundamental element of the role. Impact on the Business/Function Act as International Relationship Manager by offering value-added advice and guidance to customers and placing their needs at the forefront of our activity, setting...
The Retail Banking Wealth Management (RBWM) proposition is a strategic priority for HSBC and the role of RBWM Middle Office Wealth Services Specialist is a key role that provides servicing and trade execution to the RBWM Client base inclusive of our Advisor led and Self-directed channels. The role holder will maintain and foster a close relationship with supporting areas not limited to: External Clients, Regulatory and FCC Compliance, Legal, Corporate Tax, External Fraud, Internal Fraud, Middle Office, External Vendors, as well as the RBWM branch network staff to provide ongoing operational support and raise issues and concerns to management and participate in devising solutions to better streamline processes and improve the customer experience. This role is primarily phone based, speaking with internal and external customers with non-phone tasks as well. The RBWM Middle Office Wealth Services Desk Specialist also provides support to the Field, Sales Management, and certain members...
Jun 18, 2020
The Retail Banking Wealth Management (RBWM) proposition is a strategic priority for HSBC and the role of RBWM Middle Office Wealth Services Specialist is a key role that provides servicing and trade execution to the RBWM Client base inclusive of our Advisor led and Self-directed channels. The role holder will maintain and foster a close relationship with supporting areas not limited to: External Clients, Regulatory and FCC Compliance, Legal, Corporate Tax, External Fraud, Internal Fraud, Middle Office, External Vendors, as well as the RBWM branch network staff to provide ongoing operational support and raise issues and concerns to management and participate in devising solutions to better streamline processes and improve the customer experience. This role is primarily phone based, speaking with internal and external customers with non-phone tasks as well. The RBWM Middle Office Wealth Services Desk Specialist also provides support to the Field, Sales Management, and certain members...
The Premier Direct Banking Specialist is trained to handle inbound calls from internal and external customers across multiple products and propositions. Provides high quality service to achieve maximum customer satisfaction by resolving the customer query at first contact and mentors peers to achieve the same. Listens to the customer and establishes needs to offer relevant products. Takes ownership and initiative to complete necessary research and customer follow up or direct the customer to the appropriate department for resolution. Responsible for achieving individual targets and /or sales goals whilst maintaining quality and compliance. This job will carry out some or all of the following tasks: Provides high quality service to achieve maximum customer satisfaction by resolving the customer query at first contact where possible. Maintains attention to detail and high accuracy in directing and navigating customers to appropriate resolutions in a timely manner. Adhere to call...
Jun 18, 2020
The Premier Direct Banking Specialist is trained to handle inbound calls from internal and external customers across multiple products and propositions. Provides high quality service to achieve maximum customer satisfaction by resolving the customer query at first contact and mentors peers to achieve the same. Listens to the customer and establishes needs to offer relevant products. Takes ownership and initiative to complete necessary research and customer follow up or direct the customer to the appropriate department for resolution. Responsible for achieving individual targets and /or sales goals whilst maintaining quality and compliance. This job will carry out some or all of the following tasks: Provides high quality service to achieve maximum customer satisfaction by resolving the customer query at first contact where possible. Maintains attention to detail and high accuracy in directing and navigating customers to appropriate resolutions in a timely manner. Adhere to call...
The main accountability of the Senior Conversational Banking Agent role is to handle multiple customer contacts in a contact centre environment typically on multiple products and or propositions. The key tasks for the Senior Conversational Banking Agent role will include some or all of the following: Interaction with multiple customers using ‘live chats' or other methods where instantaneous responses are required Use knowledge of products, processes and procedures to address customer needs. In some cases, adherence to outbound contact scripts and guidelines will be required Provide high quality customer contact by identifying additional needs of both existing and new customers, ensuring HSBC brand values are upheld Take ownership and initiative to complete necessary research to resolve the contact or direct the customer to the appropriate department Responsible for achieving individual key performance indicators Ensure all activities, transactions and sales adhere to prevailing...
Jun 18, 2020
The main accountability of the Senior Conversational Banking Agent role is to handle multiple customer contacts in a contact centre environment typically on multiple products and or propositions. The key tasks for the Senior Conversational Banking Agent role will include some or all of the following: Interaction with multiple customers using ‘live chats' or other methods where instantaneous responses are required Use knowledge of products, processes and procedures to address customer needs. In some cases, adherence to outbound contact scripts and guidelines will be required Provide high quality customer contact by identifying additional needs of both existing and new customers, ensuring HSBC brand values are upheld Take ownership and initiative to complete necessary research to resolve the contact or direct the customer to the appropriate department Responsible for achieving individual key performance indicators Ensure all activities, transactions and sales adhere to prevailing...
Salary: $50k - 70k per year Reference: 770957 job summary: Growing manufacturer is looking for an Automated Systems Test Engineer in the Buffalo, NY area. The ideal candidate will possess experience either mechanical or electrical engineering experience who is proficient with LabView software. This role comes with a very competitive salary, commensurate with experience ranging from $50k to $70k along with relocation assistance. All candidates must be legally authorized to work in the U.S. location: Depew, New York job type: Permanent salary: $50,000 - 70,000 per year work hours: 8am to 5pm education: Bachelors responsibilities: Work closely with Engineers and Calibration Technicians to develop calibration techniques and procedures for sensor products and systems. Create software applications to generate calibration data, configure products, automate testing and calibrate equipment according to specifications. Develop, test, debug, install and maintain software and hardware for...
Jun 18, 2020
Salary: $50k - 70k per year Reference: 770957 job summary: Growing manufacturer is looking for an Automated Systems Test Engineer in the Buffalo, NY area. The ideal candidate will possess experience either mechanical or electrical engineering experience who is proficient with LabView software. This role comes with a very competitive salary, commensurate with experience ranging from $50k to $70k along with relocation assistance. All candidates must be legally authorized to work in the U.S. location: Depew, New York job type: Permanent salary: $50,000 - 70,000 per year work hours: 8am to 5pm education: Bachelors responsibilities: Work closely with Engineers and Calibration Technicians to develop calibration techniques and procedures for sensor products and systems. Create software applications to generate calibration data, configure products, automate testing and calibrate equipment according to specifications. Develop, test, debug, install and maintain software and hardware for...
Job Summary: GNC is looking for dynamic sales associates that not only “Live Well†as a lifestyle, but have the desire to share that passion with others. If that describes you, then join the high energy, stores team at GNC. This outstanding opportunity is designed to help you reach your full earning potential. In addition to your base pay, you have the ability to earn additional cash through 2 programs that we offer: Auto-Deliver & Save – This program lets you sell healthy, nutritional products to customers that can be automatically sent to them by way of a subscription service. Both the service and shipping are absolutely free. An additional benefit is that the customer saves 10%. Going forward, each time eligible items are automatically re-ordered and delivered, you have the potential to receive commission! Promotional Money (PM). Money that is paid to you, above and beyond your base salary as an additional incentive on certain products. The possibilities are endless! If...
Jun 18, 2020
Job Summary: GNC is looking for dynamic sales associates that not only “Live Well†as a lifestyle, but have the desire to share that passion with others. If that describes you, then join the high energy, stores team at GNC. This outstanding opportunity is designed to help you reach your full earning potential. In addition to your base pay, you have the ability to earn additional cash through 2 programs that we offer: Auto-Deliver & Save – This program lets you sell healthy, nutritional products to customers that can be automatically sent to them by way of a subscription service. Both the service and shipping are absolutely free. An additional benefit is that the customer saves 10%. Going forward, each time eligible items are automatically re-ordered and delivered, you have the potential to receive commission! Promotional Money (PM). Money that is paid to you, above and beyond your base salary as an additional incentive on certain products. The possibilities are endless! If...
