As a Sales Executive at Voxel51, you will seek out and engage Voxel51’s prospective customers. We aim to make products that are easy to use, deploy, and manage. Our Sales Executives get those products out into the world and in the hands of people who can get the most value from them. Our customers may have 99 problems, but video understanding shouldn’t be one.
A day in the life...
Interact with prospective customers to get them excited about our products
Be the expert on Voxel51’s latest and greatest offerings
Demo existing and upcoming products for prospects and current customers
Connect with technical teams to keep up on product features and capabilities
Thumbs Up if you have:
3 years experience in SaaS and/or PaaS sales
B.A./B.S. degree or equivalent practical experience
Comfortability interacting with unfamiliar individuals and in unfamiliar situations
Ability to take initiative and effectively manage time with limited oversight and direction
2 Thumbs Up if you have:
Expertise in the automotive industry, public safety, or security
Familiarity with software solutions, particularly related to artificial intelligence, computer vision, and/or machine learning
You should apply if:
Your childhood lemonade stand wiped out all other competition on the block
Selling milk to a cow sounds like an invigorating challenge
Working in dynamic, fast-moving environments excites you
Sep 12, 2019
As a Sales Executive at Voxel51, you will seek out and engage Voxel51’s prospective customers. We aim to make products that are easy to use, deploy, and manage. Our Sales Executives get those products out into the world and in the hands of people who can get the most value from them. Our customers may have 99 problems, but video understanding shouldn’t be one.
A day in the life...
Interact with prospective customers to get them excited about our products
Be the expert on Voxel51’s latest and greatest offerings
Demo existing and upcoming products for prospects and current customers
Connect with technical teams to keep up on product features and capabilities
Thumbs Up if you have:
3 years experience in SaaS and/or PaaS sales
B.A./B.S. degree or equivalent practical experience
Comfortability interacting with unfamiliar individuals and in unfamiliar situations
Ability to take initiative and effectively manage time with limited oversight and direction
2 Thumbs Up if you have:
Expertise in the automotive industry, public safety, or security
Familiarity with software solutions, particularly related to artificial intelligence, computer vision, and/or machine learning
You should apply if:
Your childhood lemonade stand wiped out all other competition on the block
Selling milk to a cow sounds like an invigorating challenge
Working in dynamic, fast-moving environments excites you
As an Account Executive at Voxel51, you will advance Voxel51’s growth through business development. We aim to make products that allow our customers to focus on what they do best. Our account executives demonstrate to each and every prospect and customer just how our solutions can achieve this outcome. Successful account executives will differentiate Voxel51 from its competitors - establishing video data pain points and matching them to best solution. Our customers may have 99 problems, but video understanding shouldn’t be one.
A day in the life...
Discover and connect with prospective customers across markets
Cultivate and maintain solid relationships with internal and external stakeholders
Demo existing and upcoming products for prospects and current customers
Collaborate with other team members on business development and marketing efforts
Thumbs Up if you have:
2+ years experience in sales
B.A./B.S. degree or equivalent practical experience
Background communicating confidently with both SMBs and enterprise customers
Comfortability interacting with unfamiliar individuals and in unfamiliar situations
Ability to take initiative and effectively manage time with limited oversight and direction
2 Thumbs Up if you have:
Expertise in the automotive industry, public safety, or security
Familiarity with software solutions, particularly related to artificial intelligence, computer vision, and/or machine learning
Charismatic personality allowing you to win others over and quickly establish credibility
Innate curiosity that drives you to learn about things and spread the word
You should apply if:
Your childhood lemonade stand wiped out all other competition on the block
Selling milk to a cow sounds like an invigorating challenge
Working in dynamic, fast-moving environments excites you
Sep 12, 2019
As an Account Executive at Voxel51, you will advance Voxel51’s growth through business development. We aim to make products that allow our customers to focus on what they do best. Our account executives demonstrate to each and every prospect and customer just how our solutions can achieve this outcome. Successful account executives will differentiate Voxel51 from its competitors - establishing video data pain points and matching them to best solution. Our customers may have 99 problems, but video understanding shouldn’t be one.
A day in the life...
Discover and connect with prospective customers across markets
Cultivate and maintain solid relationships with internal and external stakeholders
Demo existing and upcoming products for prospects and current customers
Collaborate with other team members on business development and marketing efforts
Thumbs Up if you have:
2+ years experience in sales
B.A./B.S. degree or equivalent practical experience
Background communicating confidently with both SMBs and enterprise customers
Comfortability interacting with unfamiliar individuals and in unfamiliar situations
Ability to take initiative and effectively manage time with limited oversight and direction
2 Thumbs Up if you have:
Expertise in the automotive industry, public safety, or security
Familiarity with software solutions, particularly related to artificial intelligence, computer vision, and/or machine learning
Charismatic personality allowing you to win others over and quickly establish credibility
Innate curiosity that drives you to learn about things and spread the word
You should apply if:
Your childhood lemonade stand wiped out all other competition on the block
Selling milk to a cow sounds like an invigorating challenge
Working in dynamic, fast-moving environments excites you
Job Opening ID: 176892
Work Location: Michigan Medicine - Health Sys
Full Time/Part Time: Full-Time
Regular/Temporary: Regular
FLSA Status: Exempt
Organizational Group: Exec Vp Med Affairs
Department: HITS SVM Advocacy & Engagement
Posting Begin/End Date: 8/16/2019 - 8/30/2019
Salary:
Paid Time Off: Yes
Career Interest: Communications & Marketing
How to Apply
Please include a cover letter and at least two writing samples as part of your application. Your cover letter should address your specific interest in the position and outline your skills and experience.
Service Management
The HITS Service Management division provides outstanding products, services, and support that focuses on our customers - physicians, faculty, researchers, students, and staff. The team designs and manages foundational products and services, including collaboration tools, audiovisual and conference rooms, and device services. Service Management provides consulting, information design, user experience analysis, and custom development of software applications and websites while managing and improving the tools and systems of work used by HITS staff. The team's expertise in communication, user advocacy, and engagement helps to ensure that HITS continues to meet customer requirements.
Job Summary
Health Information Technology & Services (HITS) is seeking a proactive and highly effective senior-level communicator to join its growing Marketing & Communications team. The person in this position will lead the development of strategic communication strategies targeted at the greater Michigan Medicine community.
About Us : Health Information Technology & Services plays an integral role in the success of MichiganMedicine by providing clinicians, researchers, students, and staff with exceptional products, services, and support. The HITS Marketing & Communications Team provides both strategic counsel and effectivemarketing solutions that are concise, creative, and engaging.
About You : You are a skilled communicator who enjoys crafting materials that inform and inspire key audiences. You understand how to make complex topics consumable and seek new ways to share your message. You are excited about challenging the status quo and thrive in dynamic environments. If this role sounds exciting to you, we encourage you to apply even if you don't meet 100 percent of the description or qualifications.
This position reports to the Director of Advocacy and Engagement.
Mission Statement
Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.
Responsibilities*
Lead multiple highly-visible and complex marketing and communications projects that meet deadlines, budget, and customer expectations
Identify and segment key audiences; design effective strategies to influence them
Write feature articles, announcements, emails, talking points, web content, and presentations
Coordinate communications; secure quotes, create estimates, and obtain approvals
Gather information for newsworthy stories through observation, interviews, and research
Track production of projects, including multi-level vetting and approval processes
Build relationships with Michigan Medicine leaders and stakeholders, as well as other HITS teams
Required Qualifications*
Required Qualifications for Senior Position:
Bachelor's degree, preferably in a related field, or an equivalent combination of education and experience
5-8 years of increasingly responsible experience leading strategic communications and developing detailed tactical plans
Exceptional writing skills and the ability to translate complex content into concise, persuasive, and easy-to-understand language
Demonstrated ability to work with a wide variety of people and effectively maintain positive and cooperative relationships
Significant project management experience, including organizing multiple projects concurrently and meeting deadlines in a timely manner
Excellent listener capable of absorbing, distilling, and clarifying complex information
Ability to prioritize and problem solve with excellent attention to detail
Self-motivated, flexible, and easily adapt to changing needs
Understanding of graphic design principles and best practices
Ability to work under minimal supervision
Research and stay abreast of trends in PR/marketing/communications practices; evaluate and learn new tools to support organizational communication needs
Required Qualifications for Intermediate Position:
Bachelor's degree, preferably in a related field, or an equivalent combination of education and experience
2-5 years of increasingly responsible experience leading strategic communications and developing detailed tactical plans
Exceptional writing skills and the ability to translate complex content into concise, persuasive, and easy-to-understand language
Demonstrated ability to work with a wide variety of people and effectively maintain positive and cooperative relationships
Significant project management experience, including organizing multiple projects concurrently and meeting deadlines in a timely manner
Excellent listener capable of absorbing, distilling, and clarifying complex information
Ability to prioritize and problem solve with excellent attention to detail
Self-motivated, flexible, and easily adapt to changing needs
Understanding of graphic design principles and best practices
Ability to work under minimal supervision
Research and stay abreast of trends in PR/marketing/communications practices; evaluate and learn new tools to support organizational communication needs
Underfill Statement
This position may be underfilled at a lower classification depending on the qualifications of the selected candidate.
Background Screening
Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.
Application Deadline
Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.
U-M EEO/AA Statement
The University of Michigan is an equal opportunity/affirmative action employer.
Sep 12, 2019
Job Opening ID: 176892
Work Location: Michigan Medicine - Health Sys
Full Time/Part Time: Full-Time
Regular/Temporary: Regular
FLSA Status: Exempt
Organizational Group: Exec Vp Med Affairs
Department: HITS SVM Advocacy & Engagement
Posting Begin/End Date: 8/16/2019 - 8/30/2019
Salary:
Paid Time Off: Yes
Career Interest: Communications & Marketing
How to Apply
Please include a cover letter and at least two writing samples as part of your application. Your cover letter should address your specific interest in the position and outline your skills and experience.
Service Management
The HITS Service Management division provides outstanding products, services, and support that focuses on our customers - physicians, faculty, researchers, students, and staff. The team designs and manages foundational products and services, including collaboration tools, audiovisual and conference rooms, and device services. Service Management provides consulting, information design, user experience analysis, and custom development of software applications and websites while managing and improving the tools and systems of work used by HITS staff. The team's expertise in communication, user advocacy, and engagement helps to ensure that HITS continues to meet customer requirements.
Job Summary
Health Information Technology & Services (HITS) is seeking a proactive and highly effective senior-level communicator to join its growing Marketing & Communications team. The person in this position will lead the development of strategic communication strategies targeted at the greater Michigan Medicine community.
About Us : Health Information Technology & Services plays an integral role in the success of MichiganMedicine by providing clinicians, researchers, students, and staff with exceptional products, services, and support. The HITS Marketing & Communications Team provides both strategic counsel and effectivemarketing solutions that are concise, creative, and engaging.
About You : You are a skilled communicator who enjoys crafting materials that inform and inspire key audiences. You understand how to make complex topics consumable and seek new ways to share your message. You are excited about challenging the status quo and thrive in dynamic environments. If this role sounds exciting to you, we encourage you to apply even if you don't meet 100 percent of the description or qualifications.
This position reports to the Director of Advocacy and Engagement.
Mission Statement
Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.
Responsibilities*
Lead multiple highly-visible and complex marketing and communications projects that meet deadlines, budget, and customer expectations
Identify and segment key audiences; design effective strategies to influence them
Write feature articles, announcements, emails, talking points, web content, and presentations
Coordinate communications; secure quotes, create estimates, and obtain approvals
Gather information for newsworthy stories through observation, interviews, and research
Track production of projects, including multi-level vetting and approval processes
Build relationships with Michigan Medicine leaders and stakeholders, as well as other HITS teams
Required Qualifications*
Required Qualifications for Senior Position:
Bachelor's degree, preferably in a related field, or an equivalent combination of education and experience
5-8 years of increasingly responsible experience leading strategic communications and developing detailed tactical plans
Exceptional writing skills and the ability to translate complex content into concise, persuasive, and easy-to-understand language
Demonstrated ability to work with a wide variety of people and effectively maintain positive and cooperative relationships
Significant project management experience, including organizing multiple projects concurrently and meeting deadlines in a timely manner
Excellent listener capable of absorbing, distilling, and clarifying complex information
Ability to prioritize and problem solve with excellent attention to detail
Self-motivated, flexible, and easily adapt to changing needs
Understanding of graphic design principles and best practices
Ability to work under minimal supervision
Research and stay abreast of trends in PR/marketing/communications practices; evaluate and learn new tools to support organizational communication needs
Required Qualifications for Intermediate Position:
Bachelor's degree, preferably in a related field, or an equivalent combination of education and experience
2-5 years of increasingly responsible experience leading strategic communications and developing detailed tactical plans
Exceptional writing skills and the ability to translate complex content into concise, persuasive, and easy-to-understand language
Demonstrated ability to work with a wide variety of people and effectively maintain positive and cooperative relationships
Significant project management experience, including organizing multiple projects concurrently and meeting deadlines in a timely manner
Excellent listener capable of absorbing, distilling, and clarifying complex information
Ability to prioritize and problem solve with excellent attention to detail
Self-motivated, flexible, and easily adapt to changing needs
Understanding of graphic design principles and best practices
Ability to work under minimal supervision
Research and stay abreast of trends in PR/marketing/communications practices; evaluate and learn new tools to support organizational communication needs
Underfill Statement
This position may be underfilled at a lower classification depending on the qualifications of the selected candidate.
Background Screening
Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.
Application Deadline
Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.
U-M EEO/AA Statement
The University of Michigan is an equal opportunity/affirmative action employer.
Job Description
We are looking for a dynamic Technical Consultant to join the Implementation & Consulting Services team. As a Technical Consultant, you will deliver web based and on site training programs for clients who use Thomson Reuters software and services.
This position is available remotely.
Duties and Responsibilities:
Design, develop, and deliver both live and web-based sessions to enhance usage of Thomson Reuters products by leveraging understanding of customer needs.
Work with experts in product development, technical support, sales and marketing to ensure that course content reflects current product features.
Support development of course materials, training documentation, or other educational content, as required.
Build and maintain client relationships supporting their use and application of Thomson Reuters products.
Provide internal training when necessary to support sales, product support, etc., to drive employee understanding of products/services.
Ensure timely follow up to determine applicability of course material and address issues/concerns raised by customers.
Provide assistance as needed as a shared resource across Customer Success.
Maintain up to date knowledge on product enhancements and changes.
Manage logistics for designated engagements (calendar, registration, attendance tracking, facility set-up, etc.)
Up to 75% travel.
Qualifications:
Bachelor's Degree or equivalent experience
Ability to quickly and effectively deliver additional services
Demonstrated ability to work collaboratively and cross-functionally
Strong time management skills and ability to manage multiple priorities
Strong communication (verbal & written), project planning, and organization skills
Strong problem-solving abilities, ability to generate innovative approaches and solutions to problems
Ability to work as a team player with a flexible attitude and approach
Ability to field questions and control training sessions
Customer service orientation and experience, with proven success in customer support and relationship management.
Strong technical/computer skills
Strong industry knowledge (related to particular business unit or product lines); understanding of tax/accounting concepts as they relate to product lines
Professional image
Willingness to learn additional products and services as needed to meet client demand
Thomson Reuters is a leading provider of business information services. Our products include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world’s most global news service – Reuters. For more information on Thomson Reuters, visit tr.com and for the latest world news, reuters.com .
At Thomson Reuters, we believe what we do matters. We are passionate about our work, inspired by the impact it has on our business and our customers. As a team, we believe in winning as one - collaborating to reach shared goals, and developing through challenging and meaningful experiences. With more than 25,000 employees in more than 100 countries, we work flexibly across boundaries and realize innovations that help shape industries around the world. Making this happen is a dynamic, evolving process, and we count on each employee to be a catalyst in driving our performance - and their own.
As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.
We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.
Intrigued by a challenge as large and fascinating as the world itself? Come join us.
To learn more about what we offer, please visit thomsonreuters.com/careers.
More information about Thomson Reuters can be found on thomsonreuters.com.
Locations
Ann Arbor-Michigan-United States of America
Sep 12, 2019
Job Description
We are looking for a dynamic Technical Consultant to join the Implementation & Consulting Services team. As a Technical Consultant, you will deliver web based and on site training programs for clients who use Thomson Reuters software and services.
This position is available remotely.
Duties and Responsibilities:
Design, develop, and deliver both live and web-based sessions to enhance usage of Thomson Reuters products by leveraging understanding of customer needs.
Work with experts in product development, technical support, sales and marketing to ensure that course content reflects current product features.
Support development of course materials, training documentation, or other educational content, as required.
Build and maintain client relationships supporting their use and application of Thomson Reuters products.
Provide internal training when necessary to support sales, product support, etc., to drive employee understanding of products/services.
Ensure timely follow up to determine applicability of course material and address issues/concerns raised by customers.
Provide assistance as needed as a shared resource across Customer Success.
Maintain up to date knowledge on product enhancements and changes.
Manage logistics for designated engagements (calendar, registration, attendance tracking, facility set-up, etc.)
Up to 75% travel.
Qualifications:
Bachelor's Degree or equivalent experience
Ability to quickly and effectively deliver additional services
Demonstrated ability to work collaboratively and cross-functionally
Strong time management skills and ability to manage multiple priorities
Strong communication (verbal & written), project planning, and organization skills
Strong problem-solving abilities, ability to generate innovative approaches and solutions to problems
Ability to work as a team player with a flexible attitude and approach
Ability to field questions and control training sessions
Customer service orientation and experience, with proven success in customer support and relationship management.
Strong technical/computer skills
Strong industry knowledge (related to particular business unit or product lines); understanding of tax/accounting concepts as they relate to product lines
Professional image
Willingness to learn additional products and services as needed to meet client demand
Thomson Reuters is a leading provider of business information services. Our products include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world’s most global news service – Reuters. For more information on Thomson Reuters, visit tr.com and for the latest world news, reuters.com .
At Thomson Reuters, we believe what we do matters. We are passionate about our work, inspired by the impact it has on our business and our customers. As a team, we believe in winning as one - collaborating to reach shared goals, and developing through challenging and meaningful experiences. With more than 25,000 employees in more than 100 countries, we work flexibly across boundaries and realize innovations that help shape industries around the world. Making this happen is a dynamic, evolving process, and we count on each employee to be a catalyst in driving our performance - and their own.
As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.
We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.
Intrigued by a challenge as large and fascinating as the world itself? Come join us.
To learn more about what we offer, please visit thomsonreuters.com/careers.
More information about Thomson Reuters can be found on thomsonreuters.com.
Locations
Ann Arbor-Michigan-United States of America
Reynolds and Reynolds is seeking motivated and hard-working Entry Level Business Development Trainees to join our growing team. As a Entry Level Business Development Trainee, you will enroll in our 12 month training program. This program is comprised of both field based and classroom style training. The classroom training is located at our award winning Reynolds University in Dayton, OH. Every month you will travel to Dayton for 1-2 weeks of courses covering a variety of topics, including dealership operations, sales techniques, and negotiation skills. When you are not in Dayton, you will be working with your assigned Sales Mentor in the field, observing the sales process and assisting them on their calls. You will also be given the opportunity to travel with our customer service and installation teams to enhance your knowledge of our products. During the 12 months of training, you can expect to travel up to 75% of the time.
Once you complete the training program, you will relocate to your assigned territory and become a Sales Professional. Relocation assistance to this new territory will be provided by the company. In this role you will be responsible for achieving designated monthly and annual quotas by selling Reynolds software products and services to new and existing customers. As a Sales Professional (and Trainee) you will have a home office and will be provided a company car, laptop, iPhone, and other office equipment.
Requirements:
Ability to build strong customer relationships
Bachelor’s degree
Excellent oral and written communication skills
Must be a self-starter with good time management skills
Willing to relocate after successful completion of the 12 month training program
Sep 12, 2019
Reynolds and Reynolds is seeking motivated and hard-working Entry Level Business Development Trainees to join our growing team. As a Entry Level Business Development Trainee, you will enroll in our 12 month training program. This program is comprised of both field based and classroom style training. The classroom training is located at our award winning Reynolds University in Dayton, OH. Every month you will travel to Dayton for 1-2 weeks of courses covering a variety of topics, including dealership operations, sales techniques, and negotiation skills. When you are not in Dayton, you will be working with your assigned Sales Mentor in the field, observing the sales process and assisting them on their calls. You will also be given the opportunity to travel with our customer service and installation teams to enhance your knowledge of our products. During the 12 months of training, you can expect to travel up to 75% of the time.
Once you complete the training program, you will relocate to your assigned territory and become a Sales Professional. Relocation assistance to this new territory will be provided by the company. In this role you will be responsible for achieving designated monthly and annual quotas by selling Reynolds software products and services to new and existing customers. As a Sales Professional (and Trainee) you will have a home office and will be provided a company car, laptop, iPhone, and other office equipment.
Requirements:
Ability to build strong customer relationships
Bachelor’s degree
Excellent oral and written communication skills
Must be a self-starter with good time management skills
Willing to relocate after successful completion of the 12 month training program
Job Opening ID: 120927
Ann Arbor, MI, United States
Full-Time
Regular
Company Overview
Calling the adventurers ready to join a company that's pushing the limits of nanotechnology to keep the digital revolution rolling. At KLA, we're making technology advancements that are bigger—and tinier—than the world has ever seen.
Who are we? We research, develop, and manufacture the world's most advanced inspection and measurement equipment for the semiconductor and nanoelectronics industries. We enable the digital age by pushing the boundaries of technology, creating tools capable of finding defects smaller than a wavelength of visible light. We create smarter processes so that technology leaders can manufacture high-performance chips—the kind in that phone in your pocket, the tablet on your desk and nearly every electronic device you own—faster and better. We're passionate about creating solutions that drive progress and help people do what wouldn't be possible without us. The future is calling. Will you answer?
Group/Division
The Global Service Support Organization (GSS) team headquartered in Milpitas, CA is our service organization that consists of Service Sales and Marketing, Spares Supply Chain management, Field Operations, Product Training, and Technical Support. The GSS organization partners with our field teams and customers in all business sectors to maintain the high performance and productivity of our products through a flexible portfolio of services. Our comprehensive services include: proactive management of tools to identify and improve performance; expertise in optics, image processing and motion control with worldwide service engineers, 24/7 technical support teams and knowledge management systems; and an extensive parts network to ensure worldwide availability of parts.
Responsibilities
** This position is based in Ann Arbor, Michigan **
Highly motivated self-driven individual with strong knowledge of electronics system design, electrical sub-system design, power systems, embedded system design, or motion/servo control system integration for KLA product
Work with system/mechanical/software engineers to define design requirements and develop electronics subsystem or board level design
Work on electronics subsystem integration and system-level testing
Product line sustaining designs including obsolescence parts, board or sub-system replacement, develop new feature to improve existing products continuously
Interact with manufacturing, service teams to support a smooth product transition into manufacturing and the field
Collaborate with cross-functional teams, including Mechanical Engineering, Firmware Engineering, systems, supply chain organizations, etc.
Qualifications
Diversified knowledge and experience in electrical systems, electronic design, analog/digital design, CPLD/FPGA design, control systems, embedded microprocessor based electronic hardware, power electronics, electrical system design, motion control system, robotic or precision stage control design, image acquisition, embedded image processing or data conversion
Knowledge of VME, CompactPCI, SPARC, VxWORKS and other legacy computers is a plus
CPLD/FPGA Verilog design or embedded microprocessor board level firmware development is a plus
Solid team player and design project lead
Be able to work in a multi-discipline and multi-culture global organization
Strong technical project management skills
Be flexible and adaptive to adjust project focus based on changes of business priority dynamics
Excellent verbal and written communication skills
Understand electronics and semiconductor equipment compliance and regulations
Minimum Qualifications
Doctorate (Academic) OR Master's Level Degree with at least 2 years of experience.
OR Bachelor's Level Degree with at least 3 years of experience.
Equal Employment Opportunity
KLA is an Equal Opportunity Employer. Applicants will be considered for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristics protected by applicable law.
Sep 12, 2019
Job Opening ID: 120927
Ann Arbor, MI, United States
Full-Time
Regular
Company Overview
Calling the adventurers ready to join a company that's pushing the limits of nanotechnology to keep the digital revolution rolling. At KLA, we're making technology advancements that are bigger—and tinier—than the world has ever seen.
Who are we? We research, develop, and manufacture the world's most advanced inspection and measurement equipment for the semiconductor and nanoelectronics industries. We enable the digital age by pushing the boundaries of technology, creating tools capable of finding defects smaller than a wavelength of visible light. We create smarter processes so that technology leaders can manufacture high-performance chips—the kind in that phone in your pocket, the tablet on your desk and nearly every electronic device you own—faster and better. We're passionate about creating solutions that drive progress and help people do what wouldn't be possible without us. The future is calling. Will you answer?
Group/Division
The Global Service Support Organization (GSS) team headquartered in Milpitas, CA is our service organization that consists of Service Sales and Marketing, Spares Supply Chain management, Field Operations, Product Training, and Technical Support. The GSS organization partners with our field teams and customers in all business sectors to maintain the high performance and productivity of our products through a flexible portfolio of services. Our comprehensive services include: proactive management of tools to identify and improve performance; expertise in optics, image processing and motion control with worldwide service engineers, 24/7 technical support teams and knowledge management systems; and an extensive parts network to ensure worldwide availability of parts.
Responsibilities
** This position is based in Ann Arbor, Michigan **
Highly motivated self-driven individual with strong knowledge of electronics system design, electrical sub-system design, power systems, embedded system design, or motion/servo control system integration for KLA product
Work with system/mechanical/software engineers to define design requirements and develop electronics subsystem or board level design
Work on electronics subsystem integration and system-level testing
Product line sustaining designs including obsolescence parts, board or sub-system replacement, develop new feature to improve existing products continuously
Interact with manufacturing, service teams to support a smooth product transition into manufacturing and the field
Collaborate with cross-functional teams, including Mechanical Engineering, Firmware Engineering, systems, supply chain organizations, etc.
Qualifications
Diversified knowledge and experience in electrical systems, electronic design, analog/digital design, CPLD/FPGA design, control systems, embedded microprocessor based electronic hardware, power electronics, electrical system design, motion control system, robotic or precision stage control design, image acquisition, embedded image processing or data conversion
Knowledge of VME, CompactPCI, SPARC, VxWORKS and other legacy computers is a plus
CPLD/FPGA Verilog design or embedded microprocessor board level firmware development is a plus
Solid team player and design project lead
Be able to work in a multi-discipline and multi-culture global organization
Strong technical project management skills
Be flexible and adaptive to adjust project focus based on changes of business priority dynamics
Excellent verbal and written communication skills
Understand electronics and semiconductor equipment compliance and regulations
Minimum Qualifications
Doctorate (Academic) OR Master's Level Degree with at least 2 years of experience.
OR Bachelor's Level Degree with at least 3 years of experience.
Equal Employment Opportunity
KLA is an Equal Opportunity Employer. Applicants will be considered for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristics protected by applicable law.
Job Description
Primary Responsibilities:
Responsible to support Embedded Security related topics:
Development of fuzzing protocol and testing tool
Assisting and creating Technical Risk Assessments
Penetration testing on embedded devices
Creation of test case specifications
Implementation and monitor automated test cases
Developing security concepts and training material
Supporting sales activity, developing demos
Internship will be for a duration of 6 to 12 months
Qualifications
BASIC REQUIREMENTS:
Must currently be enrolled in an accredited BS/MS University program in Information Security, Information Technology, Electrical/Computer Engineering, or Computer Science
Must have at least 1+ year of academic or work experience in software development involving Python, C or Java
PREFERRED QUALIFICATIONS:
Experience with Python preferred
Excellent problem solving, oral and written communication skills
Team player
Additional Information
ETAS/Escrypt is a proud supporter of STEM (Science, Technology, Engineering & Mathematics) Initiatives
FIRST Robotics (For Inspiration and Recognition of Science and Technology)
AWIM (A World In Motion)
By choice, we are committed to a diverse workforce - EOE/Protected Veteran/Disabled.
Sep 12, 2019
Job Description
Primary Responsibilities:
Responsible to support Embedded Security related topics:
Development of fuzzing protocol and testing tool
Assisting and creating Technical Risk Assessments
Penetration testing on embedded devices
Creation of test case specifications
Implementation and monitor automated test cases
Developing security concepts and training material
Supporting sales activity, developing demos
Internship will be for a duration of 6 to 12 months
Qualifications
BASIC REQUIREMENTS:
Must currently be enrolled in an accredited BS/MS University program in Information Security, Information Technology, Electrical/Computer Engineering, or Computer Science
Must have at least 1+ year of academic or work experience in software development involving Python, C or Java
PREFERRED QUALIFICATIONS:
Experience with Python preferred
Excellent problem solving, oral and written communication skills
Team player
Additional Information
ETAS/Escrypt is a proud supporter of STEM (Science, Technology, Engineering & Mathematics) Initiatives
FIRST Robotics (For Inspiration and Recognition of Science and Technology)
AWIM (A World In Motion)
By choice, we are committed to a diverse workforce - EOE/Protected Veteran/Disabled.
How to Apply
A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.
Job Summary
The incumbent will coordinate and facilitate communications between patients, referring physicians, payers, clinic personnel, and revenue cycle staff regarding authorizations for services provided at multiple Otolaryngology (Ear, Nose and Throat) clinics across University of Michigan Health System. The referral and authorization coordinator is to act as a resource for Otolaryngology staff in the areas of referral and authorization management, insurance types and requirements, and charge entry/review.
Mission Statement
Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.
Responsibilities*
The Referral and Authorization Coordinator is responsible for obtaining, processing, and tracking insurance referrals and authorizations for all outpatients at the C.S. Mott Hospital Pediatric Otolaryngology Clinic and Taubman Center Otolaryngology Clinic as well as patients scheduled in the Center for Facial Cosmetic Surgery treatment room using payer websites, health system resources, and the MiChart (Epic) electronic system. Outpatient services in these locations include those provided by audiologists, speech language pathologists, occupational therapists and Otolaryngology physician and advanced practice professionals.
The Referral and Authorization Coordinator is also responsible for obtaining, processing, and tracking insurance referrals and authorizations for Otolaryngology operating room cases and hearing aid sales. This individual functions as a part of a four-member team that maintains a large scope of knowledge regarding insurance plans and requirements in an ever-changing environment across a wide variety of services. The coordinator must attend the monthly Revenue Cycle Forum Meeting and summarize content for presentation to clinic and surgery schedulers as well as fellow referral coordinators.
The Referral and Authorization Coordinator must respond to patient/family questions comprehensively and in a timely manner, adhering to strong service excellence standards.
Active participation in monthly billing meetings is a key part of this role, as is working closely with schedulers, clinicians, and clinic staff to address work-flow challenges.
Required Qualifications*
High School Diploma or GED
3-4 years of relevant work experience.
Knowledge of medical records and medical terminology.
Past record of excellent attendance.
Ability to exhibit a professional and positive image when interacting with patients, faculty and staff.
Must have strong organizational and time management skills as well as attention to detail and the ability to prioritize and manage multiple responsibilities in a very busy, complex clinical setting.
Strong written, verbal and non-verbal communication and information technology skills.
Ability to problem-solve independently when new challenges arise.
Remain flexible and adapt to new requirements, processes, and procedures as required.
Exceptional interpersonal skills and ability to work well within a team setting.
Desired Qualifications*
Bachelor's Degree
Familiarity with obtaining medical records or professional medical billing.
Experience and expertise in using Epic/MiChart.
Experience and expertise with health insurance referrals/authorizations
Financial counseling experience for healthcare patients.
Additional Information
Full time position. Hours are M-F 8 AM-5 PM but may vary depending on department needs. The incumbent will work at UH South in the main hospital at 1500 E Medical Center Dr, Ann Arbor, MI 48109.
Background Screening
Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.
Application Deadline
Job openings are posted for a minimum of seven calendar days. This job may be removed from posting boards and filled anytime after the minimum posting period has ended.
U-M EEO/AA Statement
The University of Michigan is an equal opportunity/affirmative action employer.
Sep 12, 2019
How to Apply
A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.
Job Summary
The incumbent will coordinate and facilitate communications between patients, referring physicians, payers, clinic personnel, and revenue cycle staff regarding authorizations for services provided at multiple Otolaryngology (Ear, Nose and Throat) clinics across University of Michigan Health System. The referral and authorization coordinator is to act as a resource for Otolaryngology staff in the areas of referral and authorization management, insurance types and requirements, and charge entry/review.
Mission Statement
Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.
Responsibilities*
The Referral and Authorization Coordinator is responsible for obtaining, processing, and tracking insurance referrals and authorizations for all outpatients at the C.S. Mott Hospital Pediatric Otolaryngology Clinic and Taubman Center Otolaryngology Clinic as well as patients scheduled in the Center for Facial Cosmetic Surgery treatment room using payer websites, health system resources, and the MiChart (Epic) electronic system. Outpatient services in these locations include those provided by audiologists, speech language pathologists, occupational therapists and Otolaryngology physician and advanced practice professionals.
The Referral and Authorization Coordinator is also responsible for obtaining, processing, and tracking insurance referrals and authorizations for Otolaryngology operating room cases and hearing aid sales. This individual functions as a part of a four-member team that maintains a large scope of knowledge regarding insurance plans and requirements in an ever-changing environment across a wide variety of services. The coordinator must attend the monthly Revenue Cycle Forum Meeting and summarize content for presentation to clinic and surgery schedulers as well as fellow referral coordinators.
The Referral and Authorization Coordinator must respond to patient/family questions comprehensively and in a timely manner, adhering to strong service excellence standards.
Active participation in monthly billing meetings is a key part of this role, as is working closely with schedulers, clinicians, and clinic staff to address work-flow challenges.
Required Qualifications*
High School Diploma or GED
3-4 years of relevant work experience.
Knowledge of medical records and medical terminology.
Past record of excellent attendance.
Ability to exhibit a professional and positive image when interacting with patients, faculty and staff.
Must have strong organizational and time management skills as well as attention to detail and the ability to prioritize and manage multiple responsibilities in a very busy, complex clinical setting.
Strong written, verbal and non-verbal communication and information technology skills.
Ability to problem-solve independently when new challenges arise.
Remain flexible and adapt to new requirements, processes, and procedures as required.
Exceptional interpersonal skills and ability to work well within a team setting.
Desired Qualifications*
Bachelor's Degree
Familiarity with obtaining medical records or professional medical billing.
Experience and expertise in using Epic/MiChart.
Experience and expertise with health insurance referrals/authorizations
Financial counseling experience for healthcare patients.
Additional Information
Full time position. Hours are M-F 8 AM-5 PM but may vary depending on department needs. The incumbent will work at UH South in the main hospital at 1500 E Medical Center Dr, Ann Arbor, MI 48109.
Background Screening
Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.
Application Deadline
Job openings are posted for a minimum of seven calendar days. This job may be removed from posting boards and filled anytime after the minimum posting period has ended.
U-M EEO/AA Statement
The University of Michigan is an equal opportunity/affirmative action employer.
Domino’s Pizza, which began in 1960 as a single store location in Ypsilanti, MI, has had a lot to celebrate lately: we’re a reshaped, reenergized brand of honesty, transparency and accountability – not to mention, great food! In the rise to becoming a true technology leader, the brand is now consistently one of the top five companies in online transactions and 2/3 of our sales in the U.S. are taken through digital channels. The brand continues to ‘deliver the dream’ to local business owners, 90% of which started as delivery drivers and pizza makers in our stores. That’s just the tip of the iceberg…or as we might say, one “slice” of the pie! If this sounds like a brand you’d like to be a part of, consider joining our team!
Domino's is looking for a seasoned developer to join our ecommerce team that supports delivery innovation to help build our newly released Driver Tracking App. The goal of this trailblazing team is to build innovative tools and applications to optimize the delivery experience for both our customers and operators. In addition to the innovation work, you'll be part of a team that is at the forefront of innovation around ecommerce - not just specific to pizza!
Logistics, Travel, Ride Share or similarly relevant industry experience
Advanced knowledge of mapping and routing APIs and implementation
Bachelors or higher in Computer Science, Engineering or software development-related field
4+ years of overall software development experience
Lead-level understanding of Core Java 1.8 and above
Demonstrable experience with Spring Framework 5.x, Spring Boot 2.x or higher.
Demonstrable experience with Restful web services using JSON (JSON-API and/or GraphQL preferred)
Demonstrable experience with Agile and Test Driven Development
Demonstrable experience with JUnit, Mockito, Assert-J
Demonstrable experience with backend small services in a micro-service architecture
Experience with JMS and ActiveMQ
Experience with database access using Spring JDBC template, JPA, Hibernate (against SQL Server, preferred but not required)
Experience with behavior-driven testing frameworks like Cucumber and integration-testing frameworks like Selenium and SoapUI
Experience with continuous integration systems like Jenkins and build tools like Maven
High-level understanding of in-memory distributed data storage systems like memcache, ehcache, Hazelcast
Experience in a start-up environment is desired but not mandatory
Sep 12, 2019
Domino’s Pizza, which began in 1960 as a single store location in Ypsilanti, MI, has had a lot to celebrate lately: we’re a reshaped, reenergized brand of honesty, transparency and accountability – not to mention, great food! In the rise to becoming a true technology leader, the brand is now consistently one of the top five companies in online transactions and 2/3 of our sales in the U.S. are taken through digital channels. The brand continues to ‘deliver the dream’ to local business owners, 90% of which started as delivery drivers and pizza makers in our stores. That’s just the tip of the iceberg…or as we might say, one “slice” of the pie! If this sounds like a brand you’d like to be a part of, consider joining our team!
Domino's is looking for a seasoned developer to join our ecommerce team that supports delivery innovation to help build our newly released Driver Tracking App. The goal of this trailblazing team is to build innovative tools and applications to optimize the delivery experience for both our customers and operators. In addition to the innovation work, you'll be part of a team that is at the forefront of innovation around ecommerce - not just specific to pizza!
Logistics, Travel, Ride Share or similarly relevant industry experience
Advanced knowledge of mapping and routing APIs and implementation
Bachelors or higher in Computer Science, Engineering or software development-related field
4+ years of overall software development experience
Lead-level understanding of Core Java 1.8 and above
Demonstrable experience with Spring Framework 5.x, Spring Boot 2.x or higher.
Demonstrable experience with Restful web services using JSON (JSON-API and/or GraphQL preferred)
Demonstrable experience with Agile and Test Driven Development
Demonstrable experience with JUnit, Mockito, Assert-J
Demonstrable experience with backend small services in a micro-service architecture
Experience with JMS and ActiveMQ
Experience with database access using Spring JDBC template, JPA, Hibernate (against SQL Server, preferred but not required)
Experience with behavior-driven testing frameworks like Cucumber and integration-testing frameworks like Selenium and SoapUI
Experience with continuous integration systems like Jenkins and build tools like Maven
High-level understanding of in-memory distributed data storage systems like memcache, ehcache, Hazelcast
Experience in a start-up environment is desired but not mandatory
About Our Successful Candidate:
You are ready to work harder than you thought you ever could – with a team that prides itself on incredibly high performance. And you are self-motivated, independent and a superstar at time management. This is a remote position – and you can handle that.
You love being everyone’s go-to person! You never drop a ball, you’re the first one to raise your hand to take on a task. People call you “high energy,” “ambitious” and a “go-getter” – and you get even more energized by high energy, high pressure environments! You go the extra mile for the customer, and you never give up on a relationship – existing, or new. And you want to become a raging success in your professional pursuits – no compromise to greatness!
***Candidates in the Atlanta, Georgia and Austin, Texas areas are encouraged to apply!***
Job Description:
Sourcing prospects, developing opportunities and selling to a select group of business accounts within our team based setting
Coordinating and communicating to generated leads within a set timeline
Working directly with our Inside, Field and Enterprise Sales teams to pass along qualified opportunities
Developing a strong understanding of our prospects through solution selling techniques
Delivering outstanding customer service
Managing prebuilt, personalized reports and communicating to your manager the progress against your efforts
Managing campaign responses
Engaging and prospecting new business opportunities and customers proactively: approximately 50-60 outbound calls and 20-30 emails per day
Meeting and/or exceeding metrics as defined by the Sales Leadership Team consistently
What You Get:
Career training and exposure to the evolution of one of the world’s most essential industries: Education
Fulfilling work with a company that betters the educational system by developing and providing exceptional software solutions
Opportunities to advance within the organization that scale with your performance
Supportive, knowledgeable, and highly-motivated teammates
Fast-paced, dynamic work environment with a fun culture
Competitive pay and enrollment payment incentives
Skills/Requirements:
Background in technology sales or lead generation is a plus
Ability to be coached, trained and mentored toward a successful software sales career
Excellent communication, interpersonal and organizational skills
Desire to grow within an organization
Please include a link to your LinkedIn profile with your application.
About Amesite
We are an artificial intelligence software company building online courses for higher education. Our cloud-based platform for college and university courses delivers online and hybrid online / on-campus courses. Our customers are universities and colleges, and we are passionate about improving learner experience and learner outcomes in college courses, and improving colleges’ abilities to create and deliver both.
Amesite is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind:
Amesite is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Amesite are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Amesite will not tolerate discrimination or harassment based on any of these characteristics. Amesite encourages applicants of all ages.
Sep 12, 2019
About Our Successful Candidate:
You are ready to work harder than you thought you ever could – with a team that prides itself on incredibly high performance. And you are self-motivated, independent and a superstar at time management. This is a remote position – and you can handle that.
You love being everyone’s go-to person! You never drop a ball, you’re the first one to raise your hand to take on a task. People call you “high energy,” “ambitious” and a “go-getter” – and you get even more energized by high energy, high pressure environments! You go the extra mile for the customer, and you never give up on a relationship – existing, or new. And you want to become a raging success in your professional pursuits – no compromise to greatness!
***Candidates in the Atlanta, Georgia and Austin, Texas areas are encouraged to apply!***
Job Description:
Sourcing prospects, developing opportunities and selling to a select group of business accounts within our team based setting
Coordinating and communicating to generated leads within a set timeline
Working directly with our Inside, Field and Enterprise Sales teams to pass along qualified opportunities
Developing a strong understanding of our prospects through solution selling techniques
Delivering outstanding customer service
Managing prebuilt, personalized reports and communicating to your manager the progress against your efforts
Managing campaign responses
Engaging and prospecting new business opportunities and customers proactively: approximately 50-60 outbound calls and 20-30 emails per day
Meeting and/or exceeding metrics as defined by the Sales Leadership Team consistently
What You Get:
Career training and exposure to the evolution of one of the world’s most essential industries: Education
Fulfilling work with a company that betters the educational system by developing and providing exceptional software solutions
Opportunities to advance within the organization that scale with your performance
Supportive, knowledgeable, and highly-motivated teammates
Fast-paced, dynamic work environment with a fun culture
Competitive pay and enrollment payment incentives
Skills/Requirements:
Background in technology sales or lead generation is a plus
Ability to be coached, trained and mentored toward a successful software sales career
Excellent communication, interpersonal and organizational skills
Desire to grow within an organization
Please include a link to your LinkedIn profile with your application.
About Amesite
We are an artificial intelligence software company building online courses for higher education. Our cloud-based platform for college and university courses delivers online and hybrid online / on-campus courses. Our customers are universities and colleges, and we are passionate about improving learner experience and learner outcomes in college courses, and improving colleges’ abilities to create and deliver both.
Amesite is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind:
Amesite is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Amesite are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Amesite will not tolerate discrimination or harassment based on any of these characteristics. Amesite encourages applicants of all ages.
Overview
We Promise to Care
We understand that we offer more than just car service. We rescue people from bad days and we offer solutions for difficult situations. We are people of integrity and we believe that fundamental honesty is the keystone of our business. We are committed to doing the hard work necessary to earn the loyalty of our teammates and our customers by providing a positive experience every time. We are proud and passionate to represent the brand of Bridgestone. Every day, in every store, with every teammate and every customer…. We promise to care!
Our Purpose: To be the most trusted provider of automotive care in every neighborhood we serve.
Bridgestone Retail Operations, LLC employs over 22,000 teammates in North America and operates more than 2,200 company-owned stores. Our locations include Firestone Complete Auto Care, Tires Plus, Hibdon Tires and Wheel Works.
Apply today to learn more about why Bridgestone Retail Operations is the right place to build your career!
Position Summary
An energetic position to provide customer needs in person and on the phone. Use your communication skills to explain warranty options, establish time commitments between technicians and customers, checkout procedures and promotion of products and services.
Responsibilities
Development and Retention of Teammates.
Building Customer Satisfaction & Loyalty.
Providing Tire and Auto Products and Services.
Creating Results for Teammates, Customers, and the Company.
The Merchandising, Advertising and Promotion of Products and Services.
Selecting, Coaching and Developing Store Teammates.
Involvement in every aspect of the store operation.
Energetic responsiveness to every customer, on the phone and in the store.
Attention to each customer's needs: documenting and determining the best response and solution to a wide variety of situations.
Communicate accurately to sales teammates and technicians to establish time commitments that meet our standards and exceed the standards of our BOSS (the customer).
Following proper checkout procedures: explaining all warranties and options to our BOSS (the customer), thanking them for their visit, and conveying our true appreciation for their business.
Ability to step up to duties as assigned.
Qualifications
Demonstrated success in retail sales management is a plus.
Valid driver’s license required.
Pre-employment drug test/physical/background check will help assure we build teams of people who can best work with others and serve the needs of our customers.
Benefits, Privileges and Growth Opportunities
We offer over 31 Benefits and Privileges to include medical, dental, vision, 401k, cash balance retirement plan and more.
We are An Equal Opportunity Affirmative Action Employer.
One of our strengths is found in our commitment to serve a diverse customer population with diverse teams of teammates.
Over 100 years of success is an indication of the stability our workforce enjoys.
Career Keywords: manager, retail, retail manager, sales manager, shop manager, chain, management, supervisor, sales, assistant manager, assistant store manager, retail management, key holder, retail manager, motor, chassis, repair, automotive, business jobs, internship, www.firestonecompleteautocare.com/careers, www.firestonecompleteautocare-bridgestone.icims.com
Sep 12, 2019
Overview
We Promise to Care
We understand that we offer more than just car service. We rescue people from bad days and we offer solutions for difficult situations. We are people of integrity and we believe that fundamental honesty is the keystone of our business. We are committed to doing the hard work necessary to earn the loyalty of our teammates and our customers by providing a positive experience every time. We are proud and passionate to represent the brand of Bridgestone. Every day, in every store, with every teammate and every customer…. We promise to care!
Our Purpose: To be the most trusted provider of automotive care in every neighborhood we serve.
Bridgestone Retail Operations, LLC employs over 22,000 teammates in North America and operates more than 2,200 company-owned stores. Our locations include Firestone Complete Auto Care, Tires Plus, Hibdon Tires and Wheel Works.
Apply today to learn more about why Bridgestone Retail Operations is the right place to build your career!
Position Summary
An energetic position to provide customer needs in person and on the phone. Use your communication skills to explain warranty options, establish time commitments between technicians and customers, checkout procedures and promotion of products and services.
Responsibilities
Development and Retention of Teammates.
Building Customer Satisfaction & Loyalty.
Providing Tire and Auto Products and Services.
Creating Results for Teammates, Customers, and the Company.
The Merchandising, Advertising and Promotion of Products and Services.
Selecting, Coaching and Developing Store Teammates.
Involvement in every aspect of the store operation.
Energetic responsiveness to every customer, on the phone and in the store.
Attention to each customer's needs: documenting and determining the best response and solution to a wide variety of situations.
Communicate accurately to sales teammates and technicians to establish time commitments that meet our standards and exceed the standards of our BOSS (the customer).
Following proper checkout procedures: explaining all warranties and options to our BOSS (the customer), thanking them for their visit, and conveying our true appreciation for their business.
Ability to step up to duties as assigned.
Qualifications
Demonstrated success in retail sales management is a plus.
Valid driver’s license required.
Pre-employment drug test/physical/background check will help assure we build teams of people who can best work with others and serve the needs of our customers.
Benefits, Privileges and Growth Opportunities
We offer over 31 Benefits and Privileges to include medical, dental, vision, 401k, cash balance retirement plan and more.
We are An Equal Opportunity Affirmative Action Employer.
One of our strengths is found in our commitment to serve a diverse customer population with diverse teams of teammates.
Over 100 years of success is an indication of the stability our workforce enjoys.
Career Keywords: manager, retail, retail manager, sales manager, shop manager, chain, management, supervisor, sales, assistant manager, assistant store manager, retail management, key holder, retail manager, motor, chassis, repair, automotive, business jobs, internship, www.firestonecompleteautocare.com/careers, www.firestonecompleteautocare-bridgestone.icims.com
Domino’s, which began in 1960 as a single store location in Ypsilanti, MI, has had a lot to celebrate lately: we’re a reshaped, re-energized brand of honesty, transparency and accountability, not to mention – great food! In the rise to becoming a true technology leader, the brand is consistently one of the top five companies in online transactions. Further, 60% of our sales in the U.S. are taken through digital channels. The brand continues to ‘deliver the dream’ to local business owners, 90% of which started as delivery drivers and pizza makers in our stores. That’s just the tip of the iceberg…or as we might say, one “slice” of the pie! If this sounds like a brand you’d like to be a part of, consider joining our team
Design and execute learning plans, including qualitative and quantitative consumer research studies, to generate deep consumer insights that support internal business clients and their initiatives, decision-making.
Knit together various sources of consumer insights, including data and analytics, to generate actionable and relevant insights, and to tell a compelling story.
Proactively build and maintain strong partnerships with internal business clients, that could include Product Innovation, Restaurant (Digital and Operations) Innovation, Digital Marketing and/or Loyalty teams; lead consultative discussions, and drive calibration and alignment around research goals, research questions, learning plans and desired outcomes.
Pull from a breadth of experience in consumer research approaches and methodologies, e.g., customer intercepts, segmentation, concept testing, message/positioning testing, qualitative focus groups, IDIs, ethnographies, customer journeys, ideation and co-creation groups, consumer trend work, etc., to recommend best approach to answer business/research questions and solve business challenges.
Present and socialize consumer insights to deepen internal clients’ and the overall business’s understanding of the consumer, and integrate consumer insights into priorities and workflows.
Manage research studies and vendor relationships; explore, identify and participate in development of new research approaches or methodologies to support evolving business needs and priorities/strategies.
From time to time, assist broader Marketing and/or Strategy & Insights group with ad hoc projects and requests.
Day-to-day duties could include:
Daily project management, including management of vendor and internal client relationships.
Input to study design and materials development (screeners, questionnaires, discussion guides, etc.)
Onsite management/oversight of research execution, e.g., qualitative research, in-market product test, usability tests, customer intercepts, etc.
Analysis, report generation and share outs, including presentation of insights to internal clients and leadership.
PRIMARY:
3+ years of primary consumer research experience and data analysis experience on the client side, especially in the Restaurant or Food Service industries, preferred.
Experience in product innovation, customer experience, digital, UI/UX and usability research, a plus.
Bachelor’s Degree required in Business, Marketing, Research or related field.
Working knowledge of MS PowerPoint and MS Excel.
Excellent organizational, project, and written and verbal communication skills.
Openness to periodic business travel (primarily domestic, ~10-20%).
SECONDARY:
Ability to address abstract problems across multiple functional areas.
Comfortable with a fast-paced corporate environment, ability to pivot quickly as business needs change, and work collaboratively in cross-functional teams.
Other desired experience/skills:
Working with and analyzing syndicated data, e.g., NPD, StudyLogic, internal sales and/or transactional/point-of-sale data, and longitudinal consumer tracker data,
Designing and executing surveys on platforms like Qualtrics, Survey Monkey, Decipher, etc., and
Familiarity with database access programs (e.g. MicroStrategy or SQL) and data analytics packages/cross-tabulation software.
Sep 12, 2019
Domino’s, which began in 1960 as a single store location in Ypsilanti, MI, has had a lot to celebrate lately: we’re a reshaped, re-energized brand of honesty, transparency and accountability, not to mention – great food! In the rise to becoming a true technology leader, the brand is consistently one of the top five companies in online transactions. Further, 60% of our sales in the U.S. are taken through digital channels. The brand continues to ‘deliver the dream’ to local business owners, 90% of which started as delivery drivers and pizza makers in our stores. That’s just the tip of the iceberg…or as we might say, one “slice” of the pie! If this sounds like a brand you’d like to be a part of, consider joining our team
Design and execute learning plans, including qualitative and quantitative consumer research studies, to generate deep consumer insights that support internal business clients and their initiatives, decision-making.
Knit together various sources of consumer insights, including data and analytics, to generate actionable and relevant insights, and to tell a compelling story.
Proactively build and maintain strong partnerships with internal business clients, that could include Product Innovation, Restaurant (Digital and Operations) Innovation, Digital Marketing and/or Loyalty teams; lead consultative discussions, and drive calibration and alignment around research goals, research questions, learning plans and desired outcomes.
Pull from a breadth of experience in consumer research approaches and methodologies, e.g., customer intercepts, segmentation, concept testing, message/positioning testing, qualitative focus groups, IDIs, ethnographies, customer journeys, ideation and co-creation groups, consumer trend work, etc., to recommend best approach to answer business/research questions and solve business challenges.
Present and socialize consumer insights to deepen internal clients’ and the overall business’s understanding of the consumer, and integrate consumer insights into priorities and workflows.
Manage research studies and vendor relationships; explore, identify and participate in development of new research approaches or methodologies to support evolving business needs and priorities/strategies.
From time to time, assist broader Marketing and/or Strategy & Insights group with ad hoc projects and requests.
Day-to-day duties could include:
Daily project management, including management of vendor and internal client relationships.
Input to study design and materials development (screeners, questionnaires, discussion guides, etc.)
Onsite management/oversight of research execution, e.g., qualitative research, in-market product test, usability tests, customer intercepts, etc.
Analysis, report generation and share outs, including presentation of insights to internal clients and leadership.
PRIMARY:
3+ years of primary consumer research experience and data analysis experience on the client side, especially in the Restaurant or Food Service industries, preferred.
Experience in product innovation, customer experience, digital, UI/UX and usability research, a plus.
Bachelor’s Degree required in Business, Marketing, Research or related field.
Working knowledge of MS PowerPoint and MS Excel.
Excellent organizational, project, and written and verbal communication skills.
Openness to periodic business travel (primarily domestic, ~10-20%).
SECONDARY:
Ability to address abstract problems across multiple functional areas.
Comfortable with a fast-paced corporate environment, ability to pivot quickly as business needs change, and work collaboratively in cross-functional teams.
Other desired experience/skills:
Working with and analyzing syndicated data, e.g., NPD, StudyLogic, internal sales and/or transactional/point-of-sale data, and longitudinal consumer tracker data,
Designing and executing surveys on platforms like Qualtrics, Survey Monkey, Decipher, etc., and
Familiarity with database access programs (e.g. MicroStrategy or SQL) and data analytics packages/cross-tabulation software.
Job Opening ID: 119949
Ann Arbor, MI, United States
Full-Time
Regular
Company Overview
Calling the adventurers ready to join a company that's pushing the limits of nanotechnology to keep the digital revolution rolling. At KLA, we're making technology advancements that are bigger—and tinier—than the world has ever seen.
Who are we? We research, develop, and manufacture the world's most advanced inspection and measurement equipment for the semiconductor and nanoelectronics industries. We enable the digital age by pushing the boundaries of technology, creating tools capable of finding defects smaller than a wavelength of visible light. We create smarter processes so that technology leaders can manufacture high-performance chips—the kind in that phone in your pocket, the tablet on your desk and nearly every electronic device you own—faster and better. We're passionate about creating solutions that drive progress and help people do what wouldn't be possible without us. The future is calling. Will you answer?
Group/Division
With over 40 years of semiconductor process control experience, chipmakers around the globe rely on KLA to ensure that their fabs ramp next-generation devices to volume production quickly and cost-effectively. Enabling the movement towards advanced chip design, KLA's Global Products Group (GPG), which is responsible for creating all of KLA’s metrology and inspection products, is looking for the best and the brightest research scientist, software engineers, application development engineers, and senior product technology process engineers.
Central Engineering is KLA's largest engineering organization comprised of 9 Centers-of-Excellence (CoE) in various disciplines applied across all product groups in the company. These CoE include Handling & Automation, Precision Motion Control, Sensors & Image Acquisition, Platform Design, and Packaging Engineering, among others. Talent includes over 500 engineers across global centers in Israel, China, India, and the US. Each CoE contributes not just talent and deliverables per discipline toward product programs, but also subject matter expertise, best practices, roadmaps, specialized facilities, apparatus, models, and analytics. These differentiate KLA not only in WHAT we do, but also in HOW we do it.
Responsibilities
Lead development programs of products and/or features/options, work with multi-disciplined and cross functional teams, responsible for the product from proving business case to design, development, implementation, continuous improvement and sustaining support
Ensure programs objectives are delivered on schedule and within budget.
Provide technical support to Marketing & Sales teams to develop business opportunities, explore customer use cases, help drive customer adoptions of tools and features/options
Qualifications
The ideal candidate should have minimum 3+ years experience in a program manager role with mostly technical responsibilities
Understand and use Systems Engineering principles in product development, sustaining, and improvements. In addition, the candidate should have engineering expertise that is deep in at least one area and broad across other engineering disciplines.
Must have strong leadership, effective communication and problem solving skills. Need to be self-driven, hard working, detail oriented, with a can-do attitude and a critical thinker.
Experience in semiconductor manufacturing and a proven success and track record in leading multidisciplinary teams to successfully launch and/or manage transition of a capital equipment product is a plus.
Minimum Qualifications
Bachelor degree with 3 years relevant experience
Equal Employment Opportunity
KLA is an Equal Opportunity Employer. Applicants will be considered for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristics protected by applicable law.
Sep 12, 2019
Job Opening ID: 119949
Ann Arbor, MI, United States
Full-Time
Regular
Company Overview
Calling the adventurers ready to join a company that's pushing the limits of nanotechnology to keep the digital revolution rolling. At KLA, we're making technology advancements that are bigger—and tinier—than the world has ever seen.
Who are we? We research, develop, and manufacture the world's most advanced inspection and measurement equipment for the semiconductor and nanoelectronics industries. We enable the digital age by pushing the boundaries of technology, creating tools capable of finding defects smaller than a wavelength of visible light. We create smarter processes so that technology leaders can manufacture high-performance chips—the kind in that phone in your pocket, the tablet on your desk and nearly every electronic device you own—faster and better. We're passionate about creating solutions that drive progress and help people do what wouldn't be possible without us. The future is calling. Will you answer?
Group/Division
With over 40 years of semiconductor process control experience, chipmakers around the globe rely on KLA to ensure that their fabs ramp next-generation devices to volume production quickly and cost-effectively. Enabling the movement towards advanced chip design, KLA's Global Products Group (GPG), which is responsible for creating all of KLA’s metrology and inspection products, is looking for the best and the brightest research scientist, software engineers, application development engineers, and senior product technology process engineers.
Central Engineering is KLA's largest engineering organization comprised of 9 Centers-of-Excellence (CoE) in various disciplines applied across all product groups in the company. These CoE include Handling & Automation, Precision Motion Control, Sensors & Image Acquisition, Platform Design, and Packaging Engineering, among others. Talent includes over 500 engineers across global centers in Israel, China, India, and the US. Each CoE contributes not just talent and deliverables per discipline toward product programs, but also subject matter expertise, best practices, roadmaps, specialized facilities, apparatus, models, and analytics. These differentiate KLA not only in WHAT we do, but also in HOW we do it.
Responsibilities
Lead development programs of products and/or features/options, work with multi-disciplined and cross functional teams, responsible for the product from proving business case to design, development, implementation, continuous improvement and sustaining support
Ensure programs objectives are delivered on schedule and within budget.
Provide technical support to Marketing & Sales teams to develop business opportunities, explore customer use cases, help drive customer adoptions of tools and features/options
Qualifications
The ideal candidate should have minimum 3+ years experience in a program manager role with mostly technical responsibilities
Understand and use Systems Engineering principles in product development, sustaining, and improvements. In addition, the candidate should have engineering expertise that is deep in at least one area and broad across other engineering disciplines.
Must have strong leadership, effective communication and problem solving skills. Need to be self-driven, hard working, detail oriented, with a can-do attitude and a critical thinker.
Experience in semiconductor manufacturing and a proven success and track record in leading multidisciplinary teams to successfully launch and/or manage transition of a capital equipment product is a plus.
Minimum Qualifications
Bachelor degree with 3 years relevant experience
Equal Employment Opportunity
KLA is an Equal Opportunity Employer. Applicants will be considered for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristics protected by applicable law.
Job Description
This position will be responsible for Houston, Texas.
This position is responsible for repairing and maintaining equipment in hospitals, providing services and developing customer relationships that lead to increased service revenue.
1. In all actions, demonstrates a primary commitment to patient safety and product quality by maintaining compliance to the Quality Policy and all other documented quality processes and procedures.
2. Set own work schedules to fit customer needs and service work required.
3. Manage tools and fixtures required for installations, maintenance, inspections services and/or equipment repairs. Also comply with annual calibration of specific tools per service department guidelines.
4. Maintain van inventory of spare parts as necessary
5. Maintain good customer communications, address questions and issues in a professional manner, and provide training on equipment usage as required.
6. Follow established complaint reporting protocols.
7. Solicit additional technical resources to resolve outstanding customer issues and concerns with the equipment.
8. Assist other Field Service Representatives or technicians, as required.
9. Maintain accurate records for field services performed.
10. Work with customers to obtain purchase order numbers, promote service contracts, and negotiate special pricing if required. 11. Maintain accurate records of expenses while managing budget as set by supervisor.
12. Ensure documentation/training is in compliance with hospital operating room protocol tracking system.
13. Perform other duties as assigned. (rev. 4/19/12)
Terumo Cardiovascular Group is an equal opportunity employer. We promote recognition and respect for individual and cultural differences, and we work to make our employees feel valued and appreciated, whatever their race, gender, background, or sexual orientation.
EOE Minorities/Women/Disabled/Veterans
Qualifications
Requires a two-year college degree in engineering or electro-mechanical technology and a minimum of one year of experience with bio-medical product repairs. Basic computer software skills, i.e. Microsoft Office.
Sep 12, 2019
Job Description
This position will be responsible for Houston, Texas.
This position is responsible for repairing and maintaining equipment in hospitals, providing services and developing customer relationships that lead to increased service revenue.
1. In all actions, demonstrates a primary commitment to patient safety and product quality by maintaining compliance to the Quality Policy and all other documented quality processes and procedures.
2. Set own work schedules to fit customer needs and service work required.
3. Manage tools and fixtures required for installations, maintenance, inspections services and/or equipment repairs. Also comply with annual calibration of specific tools per service department guidelines.
4. Maintain van inventory of spare parts as necessary
5. Maintain good customer communications, address questions and issues in a professional manner, and provide training on equipment usage as required.
6. Follow established complaint reporting protocols.
7. Solicit additional technical resources to resolve outstanding customer issues and concerns with the equipment.
8. Assist other Field Service Representatives or technicians, as required.
9. Maintain accurate records for field services performed.
10. Work with customers to obtain purchase order numbers, promote service contracts, and negotiate special pricing if required. 11. Maintain accurate records of expenses while managing budget as set by supervisor.
12. Ensure documentation/training is in compliance with hospital operating room protocol tracking system.
13. Perform other duties as assigned. (rev. 4/19/12)
Terumo Cardiovascular Group is an equal opportunity employer. We promote recognition and respect for individual and cultural differences, and we work to make our employees feel valued and appreciated, whatever their race, gender, background, or sexual orientation.
EOE Minorities/Women/Disabled/Veterans
Qualifications
Requires a two-year college degree in engineering or electro-mechanical technology and a minimum of one year of experience with bio-medical product repairs. Basic computer software skills, i.e. Microsoft Office.
Don't just dream about What's Next – build it!
Nexient specializes in bringing a "Product Mindset" to our work, using small, nimble teams, Agile thinking and other techniques from product development to build great custom software people love to use.
And as America's leading 100% US, 100% Agile software services partner, we're building it here instead of sending tech jobs offshore.
People are noticing.
Our clients include some of America's favorite brands in retail, healthcare, financial services and more – but also some very cool product companies you may not have heard of yet. We're recognized as a Gartner Cool Vendor, HfS Hot Vendor and the only 100% US tech company in the World's Top 100 Outsourcers. You might have read about us in The New York Times.
Nexient Combines
Silicon Valley innovation (through our Bay Area innovation hub, and network of startups and emerging technology partners)
Scalable, Midwest delivery (with 65+ Agile teams in high talent cities like Ann Arbor, Michigan)
Onsite collaboration (with product managers and other key roles working face-to-face with client teams around the country)
Nexient is looking for a strong Lead .NET Developer to join us based out of our Ann Arbor, MI Development Center.
Come build with us!
Role and Responsibilities
As a member of the project team, meet coding deliverables in line with project release plan
Lead teams of .NET developers across one or more projects
Drive a culture of Test Driven Development across your project team members. As a senior member of the team, guide, mentor and coach team members on best practices around unite testing, code reviews and documentation
Interface with the customer's IT and business stakeholders as needed
Interface with strategic customers. Participate in pre-sales meetings and presentations as needed
Develop and maintain project schedules and resource plans clearly defining ownership
Experience & Skills
10+ years of experience in programming primarily around C# and ASP.NET, including ASP.NET MVC, Lambda expressions
Strong experience in Design Patterns, Multi-threading, OOAD Experience in Dynamic programming
Experience implementing Service Oriented Architecture (SOA) Experience in MS Desktop technologies and in C#, WPF, MVVM, XAML, UX Design, LINQ,
Strong experience implementing SOAP or REST services
Strong debugging skills Strong database programming skills Experience with JavaScript, jQuery and other related front-end web technologies
Experience with unit testing (nUnit, MSTest)
Passionate about building high-quality systems with software implementation best practices
Strong expertise in writing and consuming web services
Strong experience working in Agile environment and understanding of SCRUM process
Strong written and verbal communication skills. This role interacts heavily with customers and the lead will be required to make presentations
Ability to lead teams ranging from 5-8 senior, mid level and junior developers
Prior experience working on developing enterprise web applications for F500 corporations
Should be able to simultaneously lead one or more project teams for one or more applications
Benefits & Perks
Company sponsored health, dental, vision insurance and flexible spending account (FSA) for employees and their families including domestic partners
Paid Vacation Time and company holidays
401K plan
Lunch & Learns
Passionate, collaborative and awesome co-workers
World class training and career mentorship
Sep 12, 2019
Don't just dream about What's Next – build it!
Nexient specializes in bringing a "Product Mindset" to our work, using small, nimble teams, Agile thinking and other techniques from product development to build great custom software people love to use.
And as America's leading 100% US, 100% Agile software services partner, we're building it here instead of sending tech jobs offshore.
People are noticing.
Our clients include some of America's favorite brands in retail, healthcare, financial services and more – but also some very cool product companies you may not have heard of yet. We're recognized as a Gartner Cool Vendor, HfS Hot Vendor and the only 100% US tech company in the World's Top 100 Outsourcers. You might have read about us in The New York Times.
Nexient Combines
Silicon Valley innovation (through our Bay Area innovation hub, and network of startups and emerging technology partners)
Scalable, Midwest delivery (with 65+ Agile teams in high talent cities like Ann Arbor, Michigan)
Onsite collaboration (with product managers and other key roles working face-to-face with client teams around the country)
Nexient is looking for a strong Lead .NET Developer to join us based out of our Ann Arbor, MI Development Center.
Come build with us!
Role and Responsibilities
As a member of the project team, meet coding deliverables in line with project release plan
Lead teams of .NET developers across one or more projects
Drive a culture of Test Driven Development across your project team members. As a senior member of the team, guide, mentor and coach team members on best practices around unite testing, code reviews and documentation
Interface with the customer's IT and business stakeholders as needed
Interface with strategic customers. Participate in pre-sales meetings and presentations as needed
Develop and maintain project schedules and resource plans clearly defining ownership
Experience & Skills
10+ years of experience in programming primarily around C# and ASP.NET, including ASP.NET MVC, Lambda expressions
Strong experience in Design Patterns, Multi-threading, OOAD Experience in Dynamic programming
Experience implementing Service Oriented Architecture (SOA) Experience in MS Desktop technologies and in C#, WPF, MVVM, XAML, UX Design, LINQ,
Strong experience implementing SOAP or REST services
Strong debugging skills Strong database programming skills Experience with JavaScript, jQuery and other related front-end web technologies
Experience with unit testing (nUnit, MSTest)
Passionate about building high-quality systems with software implementation best practices
Strong expertise in writing and consuming web services
Strong experience working in Agile environment and understanding of SCRUM process
Strong written and verbal communication skills. This role interacts heavily with customers and the lead will be required to make presentations
Ability to lead teams ranging from 5-8 senior, mid level and junior developers
Prior experience working on developing enterprise web applications for F500 corporations
Should be able to simultaneously lead one or more project teams for one or more applications
Benefits & Perks
Company sponsored health, dental, vision insurance and flexible spending account (FSA) for employees and their families including domestic partners
Paid Vacation Time and company holidays
401K plan
Lunch & Learns
Passionate, collaborative and awesome co-workers
World class training and career mentorship
Like Stats?
Yeah, us too!
Check these:
600+ enterprise customers in 60 countries
50% of Fortune 100 companies are customers
24 of the Gartner Top 25 Supply Chain are customers
So, yes, we're all about business. But we're also all about sustainability, see our 2017 Green Award **
ICYMI: We were named to the 2017 Best and Brightest Company in the US of A and in Metro Detroit's 2017 Best and Brightest Company list
We're well funded, fun and focused on building the very best in supply chain and we want YOU to help us build complex models that allow global companies to quickly, safely model supply chain impacts.
Don't believe us - read the Gartner Supply Chain Masters and you'll learn that nearly all of the Gartner Supply Chain Top 25 use our solutions to tackle the most complex supply chains issues the world has ever seen.
Smart, energetic and ready to make your mark in a best in class enterprise software company? Join our herd!
** from Supply and Demand Chain Executive
The Role:
In this role, you will apply your expertise in marketing analytics to deliver and manage a marketing ROI dashboard. In addition, you will aid in developing key insights across campaign results, lead management and our customer database to assure their success, while tracking metrics and making recommendations to optimize, improve and change business results.
Job Description:
Work with Marketing Leadership to define, create, and maintain standardized dashboards and supporting diagnostic reporting to be used cross functionally. Prepare monthly and quarterly reports to be distributed by Marketing Leadership.
Respond to ad hoc reporting requests and analysis to help evaluate marketing initiatives to demonstrate impact and ROI.
Work with the team to identify process inconsistencies and improvements. Aid in the solution design, documentation and ongoing maintenance of marketing processes, such as lead importing and event follow up.
Manage onboarding process for all new hires in the marketing organization. Responsible for ensuring proper system setup and access and scheduling various training sessions based on role.
Manage weekly Deadlines and Deliverables calls and Shout Outs with the marketing team to provide visibility into tasks and team assignments
Responsible for sales and marketing data integrity. Develop and manage audit dashboards and provide guidance on proper data entry and formatting. Conduct systematic data remediation and cleanup initiatives.
Qualifications:
BA in Marketing, Business, Computer Science or related field.
Demonstrated track record of creating and delivering insights and recommendations using marketing analytics that have driven change and moved the needle positively in business performance.
Strong project management, consulting and problem-solving skills.
Strong skills (five years experience) in Microsoft Access, Microsoft Excel (including pivot tables, vlookups, sumifs) and Tableau.
Proficient knowledge of contemporary database marketing technologies and best practices through both digital and non-digital channels.
Proficient knowledge of customer segmentation, data mining, marketing automation, CRM/sales force automation processes and tools and best practices.
Experience within a B2B marketing and software technology environment. Supply chain technology experience a plus.
Track record working on problems of diverse scope where analysis of data requires evaluation of identifiable factors. Demonstrates good judgment in selecting methods and techniques for obtaining solutions. Interacts with senior internal and external personnel.
Capable of completing day-to-day work with little instruction and general instructions on new assignments.
Ability to manage multiple priorities and be goal orientated to accomplish tasks.
Ability to work effectively and influence others in a matrixed environment; works well within and among teams and is flexible to change.
Excellent written and oral communication skills with high level of diplomacy.
IWeJbVB4AP
Sep 12, 2019
Like Stats?
Yeah, us too!
Check these:
600+ enterprise customers in 60 countries
50% of Fortune 100 companies are customers
24 of the Gartner Top 25 Supply Chain are customers
So, yes, we're all about business. But we're also all about sustainability, see our 2017 Green Award **
ICYMI: We were named to the 2017 Best and Brightest Company in the US of A and in Metro Detroit's 2017 Best and Brightest Company list
We're well funded, fun and focused on building the very best in supply chain and we want YOU to help us build complex models that allow global companies to quickly, safely model supply chain impacts.
Don't believe us - read the Gartner Supply Chain Masters and you'll learn that nearly all of the Gartner Supply Chain Top 25 use our solutions to tackle the most complex supply chains issues the world has ever seen.
Smart, energetic and ready to make your mark in a best in class enterprise software company? Join our herd!
** from Supply and Demand Chain Executive
The Role:
In this role, you will apply your expertise in marketing analytics to deliver and manage a marketing ROI dashboard. In addition, you will aid in developing key insights across campaign results, lead management and our customer database to assure their success, while tracking metrics and making recommendations to optimize, improve and change business results.
Job Description:
Work with Marketing Leadership to define, create, and maintain standardized dashboards and supporting diagnostic reporting to be used cross functionally. Prepare monthly and quarterly reports to be distributed by Marketing Leadership.
Respond to ad hoc reporting requests and analysis to help evaluate marketing initiatives to demonstrate impact and ROI.
Work with the team to identify process inconsistencies and improvements. Aid in the solution design, documentation and ongoing maintenance of marketing processes, such as lead importing and event follow up.
Manage onboarding process for all new hires in the marketing organization. Responsible for ensuring proper system setup and access and scheduling various training sessions based on role.
Manage weekly Deadlines and Deliverables calls and Shout Outs with the marketing team to provide visibility into tasks and team assignments
Responsible for sales and marketing data integrity. Develop and manage audit dashboards and provide guidance on proper data entry and formatting. Conduct systematic data remediation and cleanup initiatives.
Qualifications:
BA in Marketing, Business, Computer Science or related field.
Demonstrated track record of creating and delivering insights and recommendations using marketing analytics that have driven change and moved the needle positively in business performance.
Strong project management, consulting and problem-solving skills.
Strong skills (five years experience) in Microsoft Access, Microsoft Excel (including pivot tables, vlookups, sumifs) and Tableau.
Proficient knowledge of contemporary database marketing technologies and best practices through both digital and non-digital channels.
Proficient knowledge of customer segmentation, data mining, marketing automation, CRM/sales force automation processes and tools and best practices.
Experience within a B2B marketing and software technology environment. Supply chain technology experience a plus.
Track record working on problems of diverse scope where analysis of data requires evaluation of identifiable factors. Demonstrates good judgment in selecting methods and techniques for obtaining solutions. Interacts with senior internal and external personnel.
Capable of completing day-to-day work with little instruction and general instructions on new assignments.
Ability to manage multiple priorities and be goal orientated to accomplish tasks.
Ability to work effectively and influence others in a matrixed environment; works well within and among teams and is flexible to change.
Excellent written and oral communication skills with high level of diplomacy.
IWeJbVB4AP
Department: Tech Support
Office: Ann Arbor
Description
Perform a variety of general support activities in the technical support function. As a technical liaison, be responsible for providing troubleshooting and technical support to customers. Help users decide best and most efficient use of products to meet their goals. Advise customers regarding the product's proper use and address specific user issues. Assess and respond to situations where standard procedures have failed in isolating or fixing problems. Document product design problems, reliability and maintenance problems, and customer issues in database for engineering and for customers. Assist in training and mentorship of fellow technical support staff. Work under general supervision with input from senior Engineers and Management. Possess good knowledge of products and applications. Must be able to operate across several computer environments and platforms.
Responsibilities
Facilitate resolution of customers problems in specific product areas, by verifying problems and maintaining status of problem and problem resolution in call tracking database and in customer Knowledge Base. Update customer and manager on problem resolution status. Perform moderately complex technical product support activities. Answer customers' support questions to their satisfaction and in a timely manner, according to established technical support policies and guidelines. Work with Sales, Marketing, and Development groups to resolve customer issues. Provide feedback to developers on product problems or weaknesses reported by customers.
Responsibilities also include working well with a team of other engineers to provide professional and courteous technical support via telephone and email for the continually growing CampusMobility Platform. Support effort includes phone, email, fax, and web forum posting. Test software and review documentation.
Requirements
Minimum 2 year experience involved in Technical Support, direct experience in configuration or repair of computer networking systems, including supervisory or managerial duties. Working knowledge of Windows NT/2K, FreeBSD and general LAN/WAN networking theory and practice (Netware a plus) required. Strong working knowledge of UNIX desired. Strong written and verbal communication skills. Ability to isolate and analyze problems, determine if they are bugs or other problems, and resolve and document them. Strong inter-personal skills. Ability to learn new technologies and products quickly.
E-Mail Contact
jobs@campusmobility.com
Sep 12, 2019
Department: Tech Support
Office: Ann Arbor
Description
Perform a variety of general support activities in the technical support function. As a technical liaison, be responsible for providing troubleshooting and technical support to customers. Help users decide best and most efficient use of products to meet their goals. Advise customers regarding the product's proper use and address specific user issues. Assess and respond to situations where standard procedures have failed in isolating or fixing problems. Document product design problems, reliability and maintenance problems, and customer issues in database for engineering and for customers. Assist in training and mentorship of fellow technical support staff. Work under general supervision with input from senior Engineers and Management. Possess good knowledge of products and applications. Must be able to operate across several computer environments and platforms.
Responsibilities
Facilitate resolution of customers problems in specific product areas, by verifying problems and maintaining status of problem and problem resolution in call tracking database and in customer Knowledge Base. Update customer and manager on problem resolution status. Perform moderately complex technical product support activities. Answer customers' support questions to their satisfaction and in a timely manner, according to established technical support policies and guidelines. Work with Sales, Marketing, and Development groups to resolve customer issues. Provide feedback to developers on product problems or weaknesses reported by customers.
Responsibilities also include working well with a team of other engineers to provide professional and courteous technical support via telephone and email for the continually growing CampusMobility Platform. Support effort includes phone, email, fax, and web forum posting. Test software and review documentation.
Requirements
Minimum 2 year experience involved in Technical Support, direct experience in configuration or repair of computer networking systems, including supervisory or managerial duties. Working knowledge of Windows NT/2K, FreeBSD and general LAN/WAN networking theory and practice (Netware a plus) required. Strong working knowledge of UNIX desired. Strong written and verbal communication skills. Ability to isolate and analyze problems, determine if they are bugs or other problems, and resolve and document them. Strong inter-personal skills. Ability to learn new technologies and products quickly.
E-Mail Contact
jobs@campusmobility.com
Logistics done differently.
Fortune Magazine named XPO Logistics among the most admired companies in the world, and Forbes listed us as one of America’s best employers. As the Senior Operations Research Consultant Principal, you’ll be recruiting, selecting, training and supervising employees, while maximizing employee engagement and maintaining clear communication on every level. We believe that a positive work environment creates happy employees, encouraging them to be more dedicated, empowered and productive. Become a part of our growing, dynamic team and we'll help you develop your career to a level that will exceed your expectations.
Pay, benefits and more.
We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and the opportunity to participate in a company incentive plan.
What you’ll do on a typical day:
Collaborate with sales, pricing and operations teams to define and analyze management challenges and identify opportunities for improvement
Develop integrated math-based optimization, e.g., linear programming, mixed integer programming, nonlinear programming and simulation models to help solve pricing, sales and operations problems
Present candidate models to management for critique, review and approval
Create software services that integrate these models into other software systems in support of management and decision support applications
Optimize the performance of the models and software services
Participate in the design of the operational systems that incorporate the output of optimization and simulation models
Document all models and software services
Select third-party software, e.g., CPLEX, Gurobi, Matlab, R, Sawtooth, etc., and hardware solutions for use by the software service
Partner with other researchers and software developers to maximize team performance
Represent the company in the scientific community through conference participation, research publications and collaboration on the development of patents and other intellectual property
Help recruit and onboard new research team members
What you need to succeed at XPO:
At a minimum, you’ll need:
Ph.D. in Statistics, Operations Research (with a focus on statistical forecasting and data mining), Econometrics, Transportation and Logistics, or equivalent combination of education and experience building large scale data models
Expert skills in the theoretical and technical application of statistics, forecasting and data mining to help develop models to solve complex real-world problems using some of the following quantitative methods: CART, MARS, VAR, multivariate regression, factor analysis, econometric time series analysis, simultaneous equation models, decision trees, hypothesis testing, neural nets, outlier identification, ARIMA, Monte Carlo simulations, etc.
Expert knowledge of one or more object-oriented programming languages and statistical/data mining packages, e.g., SAS, R, SPSS, S-Plus, Sawtooth
Knowledge of Linear Programming and Mixed Integer Programming; recent and extensive experience (3 years) with a commercial MIP solver (e.g., CPLEX or Gurobi)
Proficiency in SQL and Python
Version Control (Github or SVN)
3 years of experience with Java
Experience in building and solving MIPs using Java API
Experience with large data sets
Demonstrated ability to work with, understand and exploit the interplay between mathematical statistics and data mining, large scale relational data and related data visualization techniques
It’d be great if you also have:
Several years of experience building large scale industrial models; exposure to operations research/ linear and nonlinear optimization and some experience with demand modeling within the transportation and logistics industry
Some experience with decomposition or iterative techniques (e.g., Benders, Dantzig-Wolfe)
Excellent written and verbal communication skills; strong interpersonal and collaboration skills
Ability to consistently maintain a professional demeanor and interact in a respectful and collaborative manner with co-workers, managers and others across the enterprise
Proven ability to follow direction, remain engaged/productive and stay flexible/adaptable to changing conditions and expectations
Be part of something big.
XPO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make XPO a great place to work.
We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Sep 12, 2019
Logistics done differently.
Fortune Magazine named XPO Logistics among the most admired companies in the world, and Forbes listed us as one of America’s best employers. As the Senior Operations Research Consultant Principal, you’ll be recruiting, selecting, training and supervising employees, while maximizing employee engagement and maintaining clear communication on every level. We believe that a positive work environment creates happy employees, encouraging them to be more dedicated, empowered and productive. Become a part of our growing, dynamic team and we'll help you develop your career to a level that will exceed your expectations.
Pay, benefits and more.
We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and the opportunity to participate in a company incentive plan.
What you’ll do on a typical day:
Collaborate with sales, pricing and operations teams to define and analyze management challenges and identify opportunities for improvement
Develop integrated math-based optimization, e.g., linear programming, mixed integer programming, nonlinear programming and simulation models to help solve pricing, sales and operations problems
Present candidate models to management for critique, review and approval
Create software services that integrate these models into other software systems in support of management and decision support applications
Optimize the performance of the models and software services
Participate in the design of the operational systems that incorporate the output of optimization and simulation models
Document all models and software services
Select third-party software, e.g., CPLEX, Gurobi, Matlab, R, Sawtooth, etc., and hardware solutions for use by the software service
Partner with other researchers and software developers to maximize team performance
Represent the company in the scientific community through conference participation, research publications and collaboration on the development of patents and other intellectual property
Help recruit and onboard new research team members
What you need to succeed at XPO:
At a minimum, you’ll need:
Ph.D. in Statistics, Operations Research (with a focus on statistical forecasting and data mining), Econometrics, Transportation and Logistics, or equivalent combination of education and experience building large scale data models
Expert skills in the theoretical and technical application of statistics, forecasting and data mining to help develop models to solve complex real-world problems using some of the following quantitative methods: CART, MARS, VAR, multivariate regression, factor analysis, econometric time series analysis, simultaneous equation models, decision trees, hypothesis testing, neural nets, outlier identification, ARIMA, Monte Carlo simulations, etc.
Expert knowledge of one or more object-oriented programming languages and statistical/data mining packages, e.g., SAS, R, SPSS, S-Plus, Sawtooth
Knowledge of Linear Programming and Mixed Integer Programming; recent and extensive experience (3 years) with a commercial MIP solver (e.g., CPLEX or Gurobi)
Proficiency in SQL and Python
Version Control (Github or SVN)
3 years of experience with Java
Experience in building and solving MIPs using Java API
Experience with large data sets
Demonstrated ability to work with, understand and exploit the interplay between mathematical statistics and data mining, large scale relational data and related data visualization techniques
It’d be great if you also have:
Several years of experience building large scale industrial models; exposure to operations research/ linear and nonlinear optimization and some experience with demand modeling within the transportation and logistics industry
Some experience with decomposition or iterative techniques (e.g., Benders, Dantzig-Wolfe)
Excellent written and verbal communication skills; strong interpersonal and collaboration skills
Ability to consistently maintain a professional demeanor and interact in a respectful and collaborative manner with co-workers, managers and others across the enterprise
Proven ability to follow direction, remain engaged/productive and stay flexible/adaptable to changing conditions and expectations
Be part of something big.
XPO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make XPO a great place to work.
We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Don't just dream about What's Next – build it!
Nexient specializes in bringing a "Product Mindset" to our work, using small, nimble teams, Agile thinking and other techniques from product development to build great custom software people love to use.
And as America's leading 100% US, 100% Agile software services partner, we're building it here instead of sending tech jobs offshore.
People are noticing.
Our clients include some of America's favorite brands in retail, healthcare, financial services and more – but also some very cool product companies you may not have heard of yet. We're recognized as a Gartner Cool Vendor, HfS Hot Vendor and the only 100% US tech company in the World's Top 100 Outsourcers. You might have read about us in The New York Times.
Nexient Combines
Silicon Valley innovation (through our Bay Area innovation hub, and network of startups and emerging technology partners)
Scalable, Midwest delivery (with 65+ Agile teams in high talent cities like Ann Arbor, Michigan)
Onsite collaboration (with product managers and other key roles working face-to-face with client teams around the country)
Nexient is looking for a strong Lead .NET Developer to join us based out of our Ann Arbor, MI Development Center.
Come build with us!
Role and Responsibilities
As a member of the project team, meet coding deliverables in line with project release plan
Lead teams of .NET developers across one or more projects
Drive a culture of Test Driven Development across your project team members. As a senior member of the team, guide, mentor and coach team members on best practices around unite testing, code reviews and documentation
Interface with the customer's IT and business stakeholders as needed
Interface with strategic customers. Participate in pre-sales meetings and presentations as needed
Develop and maintain project schedules and resource plans clearly defining ownership
Experience & Skills
10+ years of experience in programming primarily around C# and ASP.NET, including ASP.NET MVC, Lambda expressions
Strong experience in Design Patterns, Multi-threading, OOAD Experience in Dynamic programming
Experience implementing Service Oriented Architecture (SOA) Experience in MS Desktop technologies and in C#, WPF, MVVM, XAML, UX Design, LINQ,
Strong experience implementing SOAP or REST services
Strong debugging skills Strong database programming skills Experience with JavaScript, jQuery and other related front-end web technologies
Experience with unit testing (nUnit, MSTest)
Passionate about building high-quality systems with software implementation best practices
Strong expertise in writing and consuming web services
Strong experience working in Agile environment and understanding of SCRUM process
Strong written and verbal communication skills. This role interacts heavily with customers and the lead will be required to make presentations
Ability to lead teams ranging from 5-8 senior, mid level and junior developers
Prior experience working on developing enterprise web applications for F500 corporations
Should be able to simultaneously lead one or more project teams for one or more applications
Benefits & Perks
Company sponsored health, dental, vision insurance and flexible spending account (FSA) for employees and their families including domestic partners
Paid Vacation Time and company holidays
401K plan
Lunch & Learns
Passionate, collaborative and awesome co-workers
World class training and career mentorship
Sep 11, 2019
Don't just dream about What's Next – build it!
Nexient specializes in bringing a "Product Mindset" to our work, using small, nimble teams, Agile thinking and other techniques from product development to build great custom software people love to use.
And as America's leading 100% US, 100% Agile software services partner, we're building it here instead of sending tech jobs offshore.
People are noticing.
Our clients include some of America's favorite brands in retail, healthcare, financial services and more – but also some very cool product companies you may not have heard of yet. We're recognized as a Gartner Cool Vendor, HfS Hot Vendor and the only 100% US tech company in the World's Top 100 Outsourcers. You might have read about us in The New York Times.
Nexient Combines
Silicon Valley innovation (through our Bay Area innovation hub, and network of startups and emerging technology partners)
Scalable, Midwest delivery (with 65+ Agile teams in high talent cities like Ann Arbor, Michigan)
Onsite collaboration (with product managers and other key roles working face-to-face with client teams around the country)
Nexient is looking for a strong Lead .NET Developer to join us based out of our Ann Arbor, MI Development Center.
Come build with us!
Role and Responsibilities
As a member of the project team, meet coding deliverables in line with project release plan
Lead teams of .NET developers across one or more projects
Drive a culture of Test Driven Development across your project team members. As a senior member of the team, guide, mentor and coach team members on best practices around unite testing, code reviews and documentation
Interface with the customer's IT and business stakeholders as needed
Interface with strategic customers. Participate in pre-sales meetings and presentations as needed
Develop and maintain project schedules and resource plans clearly defining ownership
Experience & Skills
10+ years of experience in programming primarily around C# and ASP.NET, including ASP.NET MVC, Lambda expressions
Strong experience in Design Patterns, Multi-threading, OOAD Experience in Dynamic programming
Experience implementing Service Oriented Architecture (SOA) Experience in MS Desktop technologies and in C#, WPF, MVVM, XAML, UX Design, LINQ,
Strong experience implementing SOAP or REST services
Strong debugging skills Strong database programming skills Experience with JavaScript, jQuery and other related front-end web technologies
Experience with unit testing (nUnit, MSTest)
Passionate about building high-quality systems with software implementation best practices
Strong expertise in writing and consuming web services
Strong experience working in Agile environment and understanding of SCRUM process
Strong written and verbal communication skills. This role interacts heavily with customers and the lead will be required to make presentations
Ability to lead teams ranging from 5-8 senior, mid level and junior developers
Prior experience working on developing enterprise web applications for F500 corporations
Should be able to simultaneously lead one or more project teams for one or more applications
Benefits & Perks
Company sponsored health, dental, vision insurance and flexible spending account (FSA) for employees and their families including domestic partners
Paid Vacation Time and company holidays
401K plan
Lunch & Learns
Passionate, collaborative and awesome co-workers
World class training and career mentorship
Domino’s Pizza, which began in 1960 as a single store location in Ypsilanti, MI, has had a lot to celebrate lately: we’re a reshaped, reenergized brand of honesty, transparency and accountability – not to mention, great food! In the rise to becoming a true technology leader, the brand is now consistently one of the top five companies in online transactions and 65% of our sales in the U.S. are taken through digital channels. The brand continues to ‘deliver the dream’ to local business owners, 90% of which started as delivery drivers and pizza makers in our stores. That’s just the tip of the iceberg…or as we might say, one “slice” of the pie! If this sounds like a brand you’d like to be a part of, consider joining our team!
The Help Desk Representative will be located at the Domino's headquarters in Ann Arbor, MI, providing effective, live Level 1 support for Domino’s In-Store Operators.
The Help Desk Representative remotely diagnoses and resolves routine problems including proprietary software, as well as hardware and peripheral equipment (touch screens, phones, printers, etc.) They follow up with our customers to ensure calls are resolved and closed promptly.
Other aspects of the role include:
Provide support to co-workers to ensure effective sharing of best practices
Increase knowledge through continuing Domino’s Pulse education classes
Working in our beautiful World Resource Center in Ann Arbor, Michigan.
Ideal candidates will be technically savvy, have previous Help Desk experience and must be open to working nights and weekends! Typical shifts include: 12PM- 9PM, 2PM-11PM, and 11PM-8AM.
If you are a motivated IT student or new grad looking to get into an innovative and forward thinking company like Domino’s, we want you!
2+ years of help desk experience preferred
Bachelor’s Degree preferred; not required
Ability to work nights and weekends is a must!
Experience with remote support preferred
Familiarity with basic networking
SQL experience preferred (reading & executing existing queries)
Previous telecom and/or networking experience preferred
Sep 11, 2019
Domino’s Pizza, which began in 1960 as a single store location in Ypsilanti, MI, has had a lot to celebrate lately: we’re a reshaped, reenergized brand of honesty, transparency and accountability – not to mention, great food! In the rise to becoming a true technology leader, the brand is now consistently one of the top five companies in online transactions and 65% of our sales in the U.S. are taken through digital channels. The brand continues to ‘deliver the dream’ to local business owners, 90% of which started as delivery drivers and pizza makers in our stores. That’s just the tip of the iceberg…or as we might say, one “slice” of the pie! If this sounds like a brand you’d like to be a part of, consider joining our team!
The Help Desk Representative will be located at the Domino's headquarters in Ann Arbor, MI, providing effective, live Level 1 support for Domino’s In-Store Operators.
The Help Desk Representative remotely diagnoses and resolves routine problems including proprietary software, as well as hardware and peripheral equipment (touch screens, phones, printers, etc.) They follow up with our customers to ensure calls are resolved and closed promptly.
Other aspects of the role include:
Provide support to co-workers to ensure effective sharing of best practices
Increase knowledge through continuing Domino’s Pulse education classes
Working in our beautiful World Resource Center in Ann Arbor, Michigan.
Ideal candidates will be technically savvy, have previous Help Desk experience and must be open to working nights and weekends! Typical shifts include: 12PM- 9PM, 2PM-11PM, and 11PM-8AM.
If you are a motivated IT student or new grad looking to get into an innovative and forward thinking company like Domino’s, we want you!
2+ years of help desk experience preferred
Bachelor’s Degree preferred; not required
Ability to work nights and weekends is a must!
Experience with remote support preferred
Familiarity with basic networking
SQL experience preferred (reading & executing existing queries)
Previous telecom and/or networking experience preferred
