Lone Star Analysis is a leading predictive analytics solution provider focused on client performance optimization through digital transformation. Our proven TruNavigatorTM and AnalyticsOSTM Augmented AI software suites use digital models that enable organizations to dramatically improve both their top and bottom lines. www.Lone-Star.com
The Business Development Executive Maintenance, Repair & Overhaul North America will be responsible for acquiring new clients who could benefit from applying our analytics solutions to their fleet operations. This is a mid-level, individual contributor sales position reporting directly to the Group Vice President of Performance Optimization. The position is measured by and expected to achieve all agreed upon sales goals for the MRO assignment.
Summary of Essential Job Functions:
Achieve assigned sales quotas based on corporate revenue growth goals.
Research, identify, engage and acquire new customers.
Maintain sales forecasts.
Measure and report sales results.
Collaborate with Marketing, Technical, Account Management, and Product leadership to recommend new product offerings.
Identify areas for improvement and implement positive change.
Build and maintain Lone Star's brand, establishing our position in the market.
Minimum Requirements:
3+ years documented success in selling analytics software or services, management consulting, and/or enterprise software to the Director, Vice President and C-level.
3+ years direct selling experience to Mid-Market through Fortune 1000 companies.
Demonstrated knowledge of Fleet Operations and MRO industry dynamics and nomenclature.
Experience with and ability to describe enterprise-level analytics use cases and value attainment.
Ability to describe key solution concepts such as desktop, edge, and cloud-based processing, Augmented AI, predictive analytics, IoT, and digital transformation.
Demonstrated experience negotiating sales agreements.
Exemplary written and verbal communication skills.
Excellent interpersonal, planning, and organizational skills.
Bachelor's degree required.
Working Conditions: Position is located in Dallas, TX, but would consider other locations. Travel will be Required (approximately 50% or more)
Compensation: Lone Star provides a competitive compensation package and excellent benefits including
competitive salary, bonuses, stock options, 401K, medical, dental, and vision benefits.
Sep 12, 2019
Lone Star Analysis is a leading predictive analytics solution provider focused on client performance optimization through digital transformation. Our proven TruNavigatorTM and AnalyticsOSTM Augmented AI software suites use digital models that enable organizations to dramatically improve both their top and bottom lines. www.Lone-Star.com
The Business Development Executive Maintenance, Repair & Overhaul North America will be responsible for acquiring new clients who could benefit from applying our analytics solutions to their fleet operations. This is a mid-level, individual contributor sales position reporting directly to the Group Vice President of Performance Optimization. The position is measured by and expected to achieve all agreed upon sales goals for the MRO assignment.
Summary of Essential Job Functions:
Achieve assigned sales quotas based on corporate revenue growth goals.
Research, identify, engage and acquire new customers.
Maintain sales forecasts.
Measure and report sales results.
Collaborate with Marketing, Technical, Account Management, and Product leadership to recommend new product offerings.
Identify areas for improvement and implement positive change.
Build and maintain Lone Star's brand, establishing our position in the market.
Minimum Requirements:
3+ years documented success in selling analytics software or services, management consulting, and/or enterprise software to the Director, Vice President and C-level.
3+ years direct selling experience to Mid-Market through Fortune 1000 companies.
Demonstrated knowledge of Fleet Operations and MRO industry dynamics and nomenclature.
Experience with and ability to describe enterprise-level analytics use cases and value attainment.
Ability to describe key solution concepts such as desktop, edge, and cloud-based processing, Augmented AI, predictive analytics, IoT, and digital transformation.
Demonstrated experience negotiating sales agreements.
Exemplary written and verbal communication skills.
Excellent interpersonal, planning, and organizational skills.
Bachelor's degree required.
Working Conditions: Position is located in Dallas, TX, but would consider other locations. Travel will be Required (approximately 50% or more)
Compensation: Lone Star provides a competitive compensation package and excellent benefits including
competitive salary, bonuses, stock options, 401K, medical, dental, and vision benefits.
Manage customer relationships in a manner that is focused on proactive engagement.
Facilitating a streamlined aftersales customer journey.
Own the success of the customer, including onboarding, product adoption, retention, and growth.
What You'll Bring?
Bachelor's degree or equivalent
3+ years' experience Customer Success Management, Account Management, or Professional Services role in a fast-paced SaaS organization
A strong track record of managing small and medium customer accounts with a focus on achieving a high renewal/retention rate
Consultative approach with proven customer relationship building experience
Excellent communication, written and oral presentation and negotiation skills
Strong influencing & persuasion skills are required
Sales / Collections experience useful
Comfortable with presenting to customers (virtually and in-person)
Excellent interpersonal skills, with the ability to communicate efficiently with individuals at all seniority levels
Outstanding organizational skills
A team player with excellent collaborative skills
Technically savvy and comfortable working with and learning new applications.
Ready to accommodate occasional travel if required
Knowledge and/or prior experience in the Automotive Aftermarket Industry desired
Detail-oriented but able to multitask
Bilingual (Spanish) preferred
Understand customers' business challenges and industry trends and consult on how Solera can help them achieve their objectives.
Prepare content that educates users on how to fully utilize the product platform.
Develop relationships with influential users in a customer organization and convert them into Solera champions.
Collaborate cross-functionally
Advocate for the needs of customers to leaders in different departments.
Raise critical customer concerns internally and mobilize resources to resolve issues.
Develop cross-functional initiatives that will improve the overall customer experience and lead to greater satisfaction and loyalty among our customers.
Monitor Customer Health Metrics
Monitor product engagement and intervene as early as possible when risks and problems arise.
Conduct regular business reviews to celebrate positive outcomes and see opportunities for growth.
Manage churn by maintaining an awareness of customer goals and health by utilizing available resources to identify and address barriers to successful adoption and expansion.
Experience with CRM's such as Salesforce.
It is impossible to list every requirement for, or responsibility of, any position. Similarly, we cannot identify all the skills a position may require since job responsibilities and the Company’s needs may change over time. Therefore, the above job description is not comprehensive or exhaustive. The Company reserves the right to adjust, add to or eliminate any aspect of the above description. The Company also retains the right to require all employees to undertake additional or different job responsibilities when necessary to meet business needs.
Applicants must be currently authorized to work in the United States on a full-time basis without the need for employer sponsorship.
Texas
Sep 12, 2019
Manage customer relationships in a manner that is focused on proactive engagement.
Facilitating a streamlined aftersales customer journey.
Own the success of the customer, including onboarding, product adoption, retention, and growth.
What You'll Bring?
Bachelor's degree or equivalent
3+ years' experience Customer Success Management, Account Management, or Professional Services role in a fast-paced SaaS organization
A strong track record of managing small and medium customer accounts with a focus on achieving a high renewal/retention rate
Consultative approach with proven customer relationship building experience
Excellent communication, written and oral presentation and negotiation skills
Strong influencing & persuasion skills are required
Sales / Collections experience useful
Comfortable with presenting to customers (virtually and in-person)
Excellent interpersonal skills, with the ability to communicate efficiently with individuals at all seniority levels
Outstanding organizational skills
A team player with excellent collaborative skills
Technically savvy and comfortable working with and learning new applications.
Ready to accommodate occasional travel if required
Knowledge and/or prior experience in the Automotive Aftermarket Industry desired
Detail-oriented but able to multitask
Bilingual (Spanish) preferred
Understand customers' business challenges and industry trends and consult on how Solera can help them achieve their objectives.
Prepare content that educates users on how to fully utilize the product platform.
Develop relationships with influential users in a customer organization and convert them into Solera champions.
Collaborate cross-functionally
Advocate for the needs of customers to leaders in different departments.
Raise critical customer concerns internally and mobilize resources to resolve issues.
Develop cross-functional initiatives that will improve the overall customer experience and lead to greater satisfaction and loyalty among our customers.
Monitor Customer Health Metrics
Monitor product engagement and intervene as early as possible when risks and problems arise.
Conduct regular business reviews to celebrate positive outcomes and see opportunities for growth.
Manage churn by maintaining an awareness of customer goals and health by utilizing available resources to identify and address barriers to successful adoption and expansion.
Experience with CRM's such as Salesforce.
It is impossible to list every requirement for, or responsibility of, any position. Similarly, we cannot identify all the skills a position may require since job responsibilities and the Company’s needs may change over time. Therefore, the above job description is not comprehensive or exhaustive. The Company reserves the right to adjust, add to or eliminate any aspect of the above description. The Company also retains the right to require all employees to undertake additional or different job responsibilities when necessary to meet business needs.
Applicants must be currently authorized to work in the United States on a full-time basis without the need for employer sponsorship.
Texas
Dickson creates and sells devices/software that monitors some of the world’s most critical environments. At Dickson, every point matters starting with hiring the best employees. We have a diverse team with many skill sets which makes Dickson an interesting and exciting place to work.
Are you entrepreneurial and looking to do more than just validate? We are looking to hire a Validation Specialist to help develop our new and growing Services Division. The services division is responsible for developing the processes, specifications, documentation, and other protocols related to facility mapping, validation, installation and other services Dickson offers. Once hired, this individual will create our protocol templates and will be interfacing with customers in a wide variety of industries including Healthcare, Pharmaceutical, Medical Devices, Food, and Manufacturing. In this position, you will get exposure to many different types of facilities as you visit client sites throughout the U.S. This is a unique opportunity to join an entrepreneurial environment where you will have much input into the growth strategy of this business unit. This position reports to the Director of Services.
RESPONSIBILITIES
Author IQ, OQ, and PQ documentation for internal and external customer validation projects
Lead project management of both internal and external validation projects and bring them to completion in expected timeframe
Execute equipment validation protocols (IQ, OQ, PQ) on environmentally controlled equipment/rooms such as refrigerators, freezers, stability chambers, walk-in coolers, or warehouses
Execute software validation protocols
Ability to manage multiple validation projects
Ability to effectively communicate project scope and timelines for internal and external customers
Assist other departments (e.g. sales/marketing/operations) in better understanding of validation
Leverage customer communication in order to expedite the growth of the business unit
Become the subject matter expert regarding validation of our products and customer equipment
Ensure our customers’ success with diligent support, response, and service
QUALIFICATIONS
Previous experience working in pharmaceutical, medical device, or FDA regulated environments
Working knowledge of cGMPs and familiarity with FDA regulations (21 CFR part 820, 210/211, part 11)
Bachelor’s degree preferred or Associates Degree with commensurate experience
3+ yrs of validation experience
Ability to easily convey technical aspects to a non-technical audience
Willingness to travel approximately 30-40% of the time to client site
Working knowledge of Microsoft Office (Word, Excel mostly used) and Google tools
Self-motivated, curious mind, and and eagerness to learn – bottom line, we want someone who loves what they do and are eager to grow the position, team, and business
Affinity for Chipotle
Sense of Humor
WHAT DICKSON OFFERS
Exposure to modern business tools such as Netsuite CRM software, manufacturing environmental sensors/dataloggers, DicksonOne cloud software
Excellent Benefits package including 401K match
A fun, down-to-earth culture that includes your standard ping-pong table, company supplied drinks/snacks, massage chair, Jarts tournaments, potlucks, etc.
For more information about Dickson visit our website at www.DicksonData.com.
As Dickson grows, so will you. Come have fun with us, even on Mondays!
Sep 12, 2019
Dickson creates and sells devices/software that monitors some of the world’s most critical environments. At Dickson, every point matters starting with hiring the best employees. We have a diverse team with many skill sets which makes Dickson an interesting and exciting place to work.
Are you entrepreneurial and looking to do more than just validate? We are looking to hire a Validation Specialist to help develop our new and growing Services Division. The services division is responsible for developing the processes, specifications, documentation, and other protocols related to facility mapping, validation, installation and other services Dickson offers. Once hired, this individual will create our protocol templates and will be interfacing with customers in a wide variety of industries including Healthcare, Pharmaceutical, Medical Devices, Food, and Manufacturing. In this position, you will get exposure to many different types of facilities as you visit client sites throughout the U.S. This is a unique opportunity to join an entrepreneurial environment where you will have much input into the growth strategy of this business unit. This position reports to the Director of Services.
RESPONSIBILITIES
Author IQ, OQ, and PQ documentation for internal and external customer validation projects
Lead project management of both internal and external validation projects and bring them to completion in expected timeframe
Execute equipment validation protocols (IQ, OQ, PQ) on environmentally controlled equipment/rooms such as refrigerators, freezers, stability chambers, walk-in coolers, or warehouses
Execute software validation protocols
Ability to manage multiple validation projects
Ability to effectively communicate project scope and timelines for internal and external customers
Assist other departments (e.g. sales/marketing/operations) in better understanding of validation
Leverage customer communication in order to expedite the growth of the business unit
Become the subject matter expert regarding validation of our products and customer equipment
Ensure our customers’ success with diligent support, response, and service
QUALIFICATIONS
Previous experience working in pharmaceutical, medical device, or FDA regulated environments
Working knowledge of cGMPs and familiarity with FDA regulations (21 CFR part 820, 210/211, part 11)
Bachelor’s degree preferred or Associates Degree with commensurate experience
3+ yrs of validation experience
Ability to easily convey technical aspects to a non-technical audience
Willingness to travel approximately 30-40% of the time to client site
Working knowledge of Microsoft Office (Word, Excel mostly used) and Google tools
Self-motivated, curious mind, and and eagerness to learn – bottom line, we want someone who loves what they do and are eager to grow the position, team, and business
Affinity for Chipotle
Sense of Humor
WHAT DICKSON OFFERS
Exposure to modern business tools such as Netsuite CRM software, manufacturing environmental sensors/dataloggers, DicksonOne cloud software
Excellent Benefits package including 401K match
A fun, down-to-earth culture that includes your standard ping-pong table, company supplied drinks/snacks, massage chair, Jarts tournaments, potlucks, etc.
For more information about Dickson visit our website at www.DicksonData.com.
As Dickson grows, so will you. Come have fun with us, even on Mondays!
Position Description
GENEX is seeking a Reproductive Program Senior Technician in the Addison County, VT area to provide professional and personalized artificial insemination service and breeding program assistance to members and customers resulting in improved profit potential and satisfaction. In addition, the successful candidate will sell GENEX semen, services, products, and programs to achieve sales goals and develop new business in sales area.
This position is 99% dairy emphasis and 1% beef emphasis.
Major Areas of Accountability
Provide Artificial Insemination (AI) services to members and customers
Provide Breeding Program assistance to members and customers
Sell GENEX AI services, semen, products and programs
Provide reproductive management expertise to members that will improve reproductive performance in their herds
Consistently make farm visits with prospects to develop and gain new customers
Qualifications
Strong dairy background
Degree in Agriculture or equivalent one year experience is preferred
Experience in heat detection on large farms
Aggressive sales and service person who is self-motivated with the ability to work independently and as part of a team
Must possess communication and people skills
Willingness to learn and develop both personally and professionally
Computer skills are required; and ability to work with herd management software is a plus
Deadline to submit applications: 8/30/19. This posting may close prior to the deadline date if the position is filled.
To be considered for this position, click on Apply and complete the application along with attaching a Cover Letter and Resume. Be sure to click the next arrow at the bottom of each screen. Be sure to click the next arrow at the bottom of each screen.
Sep 12, 2019
Position Description
GENEX is seeking a Reproductive Program Senior Technician in the Addison County, VT area to provide professional and personalized artificial insemination service and breeding program assistance to members and customers resulting in improved profit potential and satisfaction. In addition, the successful candidate will sell GENEX semen, services, products, and programs to achieve sales goals and develop new business in sales area.
This position is 99% dairy emphasis and 1% beef emphasis.
Major Areas of Accountability
Provide Artificial Insemination (AI) services to members and customers
Provide Breeding Program assistance to members and customers
Sell GENEX AI services, semen, products and programs
Provide reproductive management expertise to members that will improve reproductive performance in their herds
Consistently make farm visits with prospects to develop and gain new customers
Qualifications
Strong dairy background
Degree in Agriculture or equivalent one year experience is preferred
Experience in heat detection on large farms
Aggressive sales and service person who is self-motivated with the ability to work independently and as part of a team
Must possess communication and people skills
Willingness to learn and develop both personally and professionally
Computer skills are required; and ability to work with herd management software is a plus
Deadline to submit applications: 8/30/19. This posting may close prior to the deadline date if the position is filled.
To be considered for this position, click on Apply and complete the application along with attaching a Cover Letter and Resume. Be sure to click the next arrow at the bottom of each screen. Be sure to click the next arrow at the bottom of each screen.
If you’re looking to start your career with a company that grows their managers and leaders from within the organization, then the Enterprise Management Training Program is for you. Whether you see yourself in sales, business development, customer service or operations, this program will prepare you to create your ideal career. As a Management Trainee, you can count on a defined career trajectory with a clear beginning and an open end — meaning you can take your training and shape your future. And with our promote-from-within philosophy, you will have plenty of opportunities to advance without ever having to change companies.
This position is open in North Dallas and the Addison (75001) and Carrollton (75006) and surrounding areas.
This position offers targeted 1st year annual compensation of $44,000-$46,000
Responsibilities:
As a Management Trainee, you’ll start learning our business from day one while based out of one of our neighborhood branches. You will be entrusted to serve as both the face of Enterprise to customers and partners and the behind-the-scenes operational expert. In our structured program, you will master the knowledge and skills you need to eventually run your own branch, cultivate new business and develop your team.
In our hands-on learning environment, you will receive the guidance, mentoring, and support you need to be successful. You will also get out into the community and establish the relationships essential to building your own business.
We’ll teach you how to excel at customer service, sales and marketing, finance, and operations. And you’ll learn what it means to always put our customers first. Ours is a culture of friendly competition, which is critical to growing our business — and your success.
Equal Opportunity Employer/Disability/Veterans
Qualifications:
Bachelors Degree required.
Must have a valid driver's license with no more than two moving violations and/or at fault accidents in the past 3 years.
No drug or alcohol related convictions on driving record in the past 5 years (ie., DUI/DWI).
Must be at least 18 years old.
Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
Sep 12, 2019
If you’re looking to start your career with a company that grows their managers and leaders from within the organization, then the Enterprise Management Training Program is for you. Whether you see yourself in sales, business development, customer service or operations, this program will prepare you to create your ideal career. As a Management Trainee, you can count on a defined career trajectory with a clear beginning and an open end — meaning you can take your training and shape your future. And with our promote-from-within philosophy, you will have plenty of opportunities to advance without ever having to change companies.
This position is open in North Dallas and the Addison (75001) and Carrollton (75006) and surrounding areas.
This position offers targeted 1st year annual compensation of $44,000-$46,000
Responsibilities:
As a Management Trainee, you’ll start learning our business from day one while based out of one of our neighborhood branches. You will be entrusted to serve as both the face of Enterprise to customers and partners and the behind-the-scenes operational expert. In our structured program, you will master the knowledge and skills you need to eventually run your own branch, cultivate new business and develop your team.
In our hands-on learning environment, you will receive the guidance, mentoring, and support you need to be successful. You will also get out into the community and establish the relationships essential to building your own business.
We’ll teach you how to excel at customer service, sales and marketing, finance, and operations. And you’ll learn what it means to always put our customers first. Ours is a culture of friendly competition, which is critical to growing our business — and your success.
Equal Opportunity Employer/Disability/Veterans
Qualifications:
Bachelors Degree required.
Must have a valid driver's license with no more than two moving violations and/or at fault accidents in the past 3 years.
No drug or alcohol related convictions on driving record in the past 5 years (ie., DUI/DWI).
Must be at least 18 years old.
Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
Securonix (securonix.com) is the market leader in entity and user behavior analytics offering risk mitigation, incident response and rapid detection of sophisticated insider threats and cyber-attacks. Securonix helps their clients across the globe address their cyber security needs including the detection of advanced persistent threats (APTs), insider threats, privilege account misuses, and enterprise and online fraud. Our security analytics platform is used by some of the largest organizations in the financial, healthcare, pharmaceutical, manufacturing, and federal sectors.
Summary
The Senior Pre-Sales Engineer will conduct all pre-sales activities that include, demonstrating the technical and business value of the Securonix solutions to potential clients and partners. This position requires that the candidate be a security industry subject matter expert and create content including blogs, white papers, and customer case studies.
Responsibilities:
Use technical features to calculate and demonstrate business value.
Assist Sales Executives to show the business reason and value documentation for the customer.
Conduct presentations at local/regional/national conferences to evangelize Securonix products and messaging.
Support the business by training and enabling Securonix partners and customers through workshops and other exercises.
Quarterback RFP responses and coordinate with proper internal resources.
Manage POC project deliverables and timeline and shorten sales cycle when possible.
Coordinate and request company resources for POC (avoid POCs if possible).
Build win-win relationships with external customers/prospects as well as internal departments (Partners, Delivery, Architecture, GTE, etc).
Job Requirements
Minimum of 10 years of experience in the Information Technology Industry.
Minimum of 5 years of experience in a Sales Engineer, Solution Architect and/or client facing Cyber-Security Consultant.
Successful track record of new business production in several industries and ability to exceed quotas.
Excellent planning, time management, communication, decision making, presentation, organization, and interpersonal skills. Self-starter who will meet or exceed personal goals.
Technical understanding of cyber security products, methods, and technology trends in current market.
Understanding of networking, application security, SIEM, and OS in a medium to senior level capacity.
Working Conditions:
Travel 50% international and domestic
Securonix, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws. Securonix complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Securonix expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, national origin, age, genetic information, disability or veteran status. Improper interference with the ability of Securonix employees to perform their expected job duties is absolutely not tolerated.
Sep 12, 2019
Securonix (securonix.com) is the market leader in entity and user behavior analytics offering risk mitigation, incident response and rapid detection of sophisticated insider threats and cyber-attacks. Securonix helps their clients across the globe address their cyber security needs including the detection of advanced persistent threats (APTs), insider threats, privilege account misuses, and enterprise and online fraud. Our security analytics platform is used by some of the largest organizations in the financial, healthcare, pharmaceutical, manufacturing, and federal sectors.
Summary
The Senior Pre-Sales Engineer will conduct all pre-sales activities that include, demonstrating the technical and business value of the Securonix solutions to potential clients and partners. This position requires that the candidate be a security industry subject matter expert and create content including blogs, white papers, and customer case studies.
Responsibilities:
Use technical features to calculate and demonstrate business value.
Assist Sales Executives to show the business reason and value documentation for the customer.
Conduct presentations at local/regional/national conferences to evangelize Securonix products and messaging.
Support the business by training and enabling Securonix partners and customers through workshops and other exercises.
Quarterback RFP responses and coordinate with proper internal resources.
Manage POC project deliverables and timeline and shorten sales cycle when possible.
Coordinate and request company resources for POC (avoid POCs if possible).
Build win-win relationships with external customers/prospects as well as internal departments (Partners, Delivery, Architecture, GTE, etc).
Job Requirements
Minimum of 10 years of experience in the Information Technology Industry.
Minimum of 5 years of experience in a Sales Engineer, Solution Architect and/or client facing Cyber-Security Consultant.
Successful track record of new business production in several industries and ability to exceed quotas.
Excellent planning, time management, communication, decision making, presentation, organization, and interpersonal skills. Self-starter who will meet or exceed personal goals.
Technical understanding of cyber security products, methods, and technology trends in current market.
Understanding of networking, application security, SIEM, and OS in a medium to senior level capacity.
Working Conditions:
Travel 50% international and domestic
Securonix, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws. Securonix complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Securonix expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, national origin, age, genetic information, disability or veteran status. Improper interference with the ability of Securonix employees to perform their expected job duties is absolutely not tolerated.
Technical Account Manager is a trusted advisor to TRINTECH’s customers and will provide both proactive and reactive post-implementation support ensuring alignment with the Customer’s priorities and Trintech’s relationship in support of the Account Development and Customer Success teams. The Technical Account Management team will assist with managing critical issues, problems and requests related to escalations and missed expectations.
General Duties & Responsibilities:
To be successful in this role, a candidate must be able to demonstrate competency and experience in the following three focus areas:
Customer Focus
Creates strategic relationships with key stakeholders within our customer organizations, including IT and Line of Business leaders, as well as technology professionals.
Demonstrates a deep understanding of the market forces affecting our customers and offers insight into new ways Trintech can provide greater value in helping our customers meet their business goals.
Must be a change agent by articulating the case for change and helping our customers drive productive use of Trintech products and enable IT to make the business better.
Business Focus
Responsible for sustainable growth through routinely partnering with Services, Sales, Product Management, Customer Success and Account Development personnel to strategize on ways to create new opportunities within the accounts they service.
Must be proficient in understanding the Trintech’s software and services and be able to articulate the value of the software and services to our customers.
Partner with our customers to ascertain their priorities to set a long-term strategy for service delivery that aligns to their business objectives.
Articulate and be conversant on the Trintech’s technology, method, and procedures for its application.
Leadership Focus
Requires strong communication skills and imaginative, bold thinking in all situations.
Lead a team Technical Account Managers in the delivery of complex solutions that result in a customer retention.
Display executive presence and confidence to manage executive relationships internally and with the customer to drive continued business transformation.
Possess excellent organizational and communication skill
Proven track record of managing performance, coaching team members.
Experience of managing remote team members
Strong ability to use facts and data to influence decisions
Ability to prioritize and make appropriate decisions.
Proven ability to meet deadlines and maintain quality standards.
Outstanding customer service, communication, and relationship management skills.
Consistently practices strong organizational, project management, negotiation, and problem-solving skills.
Contributes to team operational precision by active design of and participation in community initiatives.
Excellent problem-solving skills, strong customer service and interpersonal skills, plus a demonstrated ability to work with a diverse group of associates.
Education & Experience:
7 plus years’ experience in Sales Engineering and or Account Development role with an enterprise organization with a strong understanding of corporate account support needs and the support industry is preferred.
Knowledge of Trintech solutions highly preferred
Sep 12, 2019
Technical Account Manager is a trusted advisor to TRINTECH’s customers and will provide both proactive and reactive post-implementation support ensuring alignment with the Customer’s priorities and Trintech’s relationship in support of the Account Development and Customer Success teams. The Technical Account Management team will assist with managing critical issues, problems and requests related to escalations and missed expectations.
General Duties & Responsibilities:
To be successful in this role, a candidate must be able to demonstrate competency and experience in the following three focus areas:
Customer Focus
Creates strategic relationships with key stakeholders within our customer organizations, including IT and Line of Business leaders, as well as technology professionals.
Demonstrates a deep understanding of the market forces affecting our customers and offers insight into new ways Trintech can provide greater value in helping our customers meet their business goals.
Must be a change agent by articulating the case for change and helping our customers drive productive use of Trintech products and enable IT to make the business better.
Business Focus
Responsible for sustainable growth through routinely partnering with Services, Sales, Product Management, Customer Success and Account Development personnel to strategize on ways to create new opportunities within the accounts they service.
Must be proficient in understanding the Trintech’s software and services and be able to articulate the value of the software and services to our customers.
Partner with our customers to ascertain their priorities to set a long-term strategy for service delivery that aligns to their business objectives.
Articulate and be conversant on the Trintech’s technology, method, and procedures for its application.
Leadership Focus
Requires strong communication skills and imaginative, bold thinking in all situations.
Lead a team Technical Account Managers in the delivery of complex solutions that result in a customer retention.
Display executive presence and confidence to manage executive relationships internally and with the customer to drive continued business transformation.
Possess excellent organizational and communication skill
Proven track record of managing performance, coaching team members.
Experience of managing remote team members
Strong ability to use facts and data to influence decisions
Ability to prioritize and make appropriate decisions.
Proven ability to meet deadlines and maintain quality standards.
Outstanding customer service, communication, and relationship management skills.
Consistently practices strong organizational, project management, negotiation, and problem-solving skills.
Contributes to team operational precision by active design of and participation in community initiatives.
Excellent problem-solving skills, strong customer service and interpersonal skills, plus a demonstrated ability to work with a diverse group of associates.
Education & Experience:
7 plus years’ experience in Sales Engineering and or Account Development role with an enterprise organization with a strong understanding of corporate account support needs and the support industry is preferred.
Knowledge of Trintech solutions highly preferred
Under the direction of the branch and/or production manager, performs office or non-manual work directly related to the management or general business operations of Supreme Lending and its customers and markets and promotes Supreme Lending products and services to its client base of realtors, builders and potential and past clients.
DUTIES & RESPONSIBILITES:
Markets and promotes Supreme Lending's financial products
Originates a minimum average of two transactions per month, by taking complete and accurate loan applications, using Supreme Lending's product set.
Establishes and maintains relationships with realtors, builders and new home sales representatives in order to develop and retain existing business.
Monitors overall customer interaction and interfaces with all parties involved on each individual loan from application to closing, including but not limited to counseling and pre-qualifying potential home buyers.
Collects and analyzes information regarding the customer's income, assets, investments or debts.
Evaluates Supreme Lending's loan products and services and determines which financial products best meet the customer's needs and financial circumstances.
Advises the customer regarding the advantages and disadvantages of different loan products.
Services existing customers and obtains all necessary support documents along with the appropriate fees and lock in information.
Oversees the loan process by monitoring loan status and ensures conformity with terms.
Communicates loan status to all interested parties, and obtains loan documentation after closing.
Negotiates terms and conditions of loans with customers.
Stays abreast of trends and developments in the local real estate market and competitive environment, as well as, changes in rules and regulations pertaining to private and government insured mortgages.
Maintains a professional image and adheres to standards consistent with company policies and procedures.
May supervise and direct the activities of other loan officer(s), loan officer assistant(s), or loan processor(s).
Other duties as assigned.
JOB REQUIREMENTS:
High school diploma or equivalent.
Appropriate licenses, if State required.
A minimum of 12 months loan originator experience required for loan originator; minimum of 5 years loan originator experience required for senior loan originator.
Interacts with regional & corporate departments, as well as realtors, sales agents, builders, appraisers, etc.
Demonstrated judgment and decision making ability. Excellent and effective presentation and communication skills, both verbal and written.
Ability to quickly assess and process large amounts of data and use of appropriate software technology.
Must be active in the community and in those job-related organizations to enhance the network of beneficial contacts.
Continue to expand knowledge of issues influencing the industry and the organization.
Valid driver's license and current automobile liability insurance.
DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by individuals in, or assigned to, the above position and are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required, and may be changed at the discretion of the company.
Sep 11, 2019
Under the direction of the branch and/or production manager, performs office or non-manual work directly related to the management or general business operations of Supreme Lending and its customers and markets and promotes Supreme Lending products and services to its client base of realtors, builders and potential and past clients.
DUTIES & RESPONSIBILITES:
Markets and promotes Supreme Lending's financial products
Originates a minimum average of two transactions per month, by taking complete and accurate loan applications, using Supreme Lending's product set.
Establishes and maintains relationships with realtors, builders and new home sales representatives in order to develop and retain existing business.
Monitors overall customer interaction and interfaces with all parties involved on each individual loan from application to closing, including but not limited to counseling and pre-qualifying potential home buyers.
Collects and analyzes information regarding the customer's income, assets, investments or debts.
Evaluates Supreme Lending's loan products and services and determines which financial products best meet the customer's needs and financial circumstances.
Advises the customer regarding the advantages and disadvantages of different loan products.
Services existing customers and obtains all necessary support documents along with the appropriate fees and lock in information.
Oversees the loan process by monitoring loan status and ensures conformity with terms.
Communicates loan status to all interested parties, and obtains loan documentation after closing.
Negotiates terms and conditions of loans with customers.
Stays abreast of trends and developments in the local real estate market and competitive environment, as well as, changes in rules and regulations pertaining to private and government insured mortgages.
Maintains a professional image and adheres to standards consistent with company policies and procedures.
May supervise and direct the activities of other loan officer(s), loan officer assistant(s), or loan processor(s).
Other duties as assigned.
JOB REQUIREMENTS:
High school diploma or equivalent.
Appropriate licenses, if State required.
A minimum of 12 months loan originator experience required for loan originator; minimum of 5 years loan originator experience required for senior loan originator.
Interacts with regional & corporate departments, as well as realtors, sales agents, builders, appraisers, etc.
Demonstrated judgment and decision making ability. Excellent and effective presentation and communication skills, both verbal and written.
Ability to quickly assess and process large amounts of data and use of appropriate software technology.
Must be active in the community and in those job-related organizations to enhance the network of beneficial contacts.
Continue to expand knowledge of issues influencing the industry and the organization.
Valid driver's license and current automobile liability insurance.
DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by individuals in, or assigned to, the above position and are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required, and may be changed at the discretion of the company.
Responsibilities:
Work with project manager to coordinate system requirements and changes for various restaurant customers
Install and configure Presto software on restaurant PCs and POS systems according to specs
Assist field operations team with installing Presto system at restaurants
Monitor activity of Presto system in installed restaurants
Provide post-installation technical support to internal and external customers through email, phone, and on-site
Troubleshoot wired/wireless networks
Support field operations team with technical expertise
Work closely with VP of Operations and IT Manager to assess complex network and Windows environmental issues
Be a technical liaison between the Operations and QA/Development departments
Requirements:
Expert knowledge of multiple restaurant point-of-sale systems (Aloha, Xpient, AppleOne, DASH, or similar)
Expert knowledge of wired and wireless networking
Able to read packet captures and have an understanding of the TCP/IP protocol
Ability to troubleshoot various Windows OS environments and networks
At least 3 years experience with IT environments
Outgoing, customer-first attitude
Desired:
Wireshark experience
Experience with Cisco Meraki or other cloud managed networking equipment
Knowledge of PCI DSS Compliance
Relevant certifications (Network+, CCNA, or similar)
Restaurant IT administration experience
About Presto:
Founded in 2008 out of MIT and now based in Silicon Valley, Presto is dramatically transforming an age-old industry with its complete Front-of-House technology platform for restaurant operators. In addition to tabletop PrestoPrime EMV terminals, the leading guest order and payment solution, the Presto platform includes cutting-edge server handheld assistants, wearable devices for real-time alerts and Presto artificial intelligence (A.I.) products. Presto’s comprehensive FOH platform helps restaurants succeed by delivering critical operating insights, maximizing staff productivity and improving the guest experience. Presto is now working with 10 out of the top 20 restaurant chains in the US, including Applebee’s and Outback Steakhouse.
Sep 11, 2019
Responsibilities:
Work with project manager to coordinate system requirements and changes for various restaurant customers
Install and configure Presto software on restaurant PCs and POS systems according to specs
Assist field operations team with installing Presto system at restaurants
Monitor activity of Presto system in installed restaurants
Provide post-installation technical support to internal and external customers through email, phone, and on-site
Troubleshoot wired/wireless networks
Support field operations team with technical expertise
Work closely with VP of Operations and IT Manager to assess complex network and Windows environmental issues
Be a technical liaison between the Operations and QA/Development departments
Requirements:
Expert knowledge of multiple restaurant point-of-sale systems (Aloha, Xpient, AppleOne, DASH, or similar)
Expert knowledge of wired and wireless networking
Able to read packet captures and have an understanding of the TCP/IP protocol
Ability to troubleshoot various Windows OS environments and networks
At least 3 years experience with IT environments
Outgoing, customer-first attitude
Desired:
Wireshark experience
Experience with Cisco Meraki or other cloud managed networking equipment
Knowledge of PCI DSS Compliance
Relevant certifications (Network+, CCNA, or similar)
Restaurant IT administration experience
About Presto:
Founded in 2008 out of MIT and now based in Silicon Valley, Presto is dramatically transforming an age-old industry with its complete Front-of-House technology platform for restaurant operators. In addition to tabletop PrestoPrime EMV terminals, the leading guest order and payment solution, the Presto platform includes cutting-edge server handheld assistants, wearable devices for real-time alerts and Presto artificial intelligence (A.I.) products. Presto’s comprehensive FOH platform helps restaurants succeed by delivering critical operating insights, maximizing staff productivity and improving the guest experience. Presto is now working with 10 out of the top 20 restaurant chains in the US, including Applebee’s and Outback Steakhouse.
Sr Clinical Product Manager – Curantis Hospice & Palliative Care Management Software
Reports to: Chief Product/Marketing Officer
Location: Addison, TX
Company Description
Curantis Solutions, LLC is dedicated to Advancing Care through Innovation, delivers value to hospice companies and their patients through an innovative and integrated end-to-end cloud-based management software solution.
Curantis combines the culture and approach of a cutting edge new market entrant with a mature and experienced business team. Through innovation and advanced analytics, we’re supporting hospices throughout the US the ability to deliver high quality and improved clinical, operational and financial efficiencies.
We’re looking for a smart and creative individual to take our solutions to the next level.
Job Summary
The qualified individual will be responsible for defining and driving product road-map enhancements and working closely with the executive team, Product Development and Marketing to rationalize the product as it evolves in this growing and under-served product-market.
Define the business strategy for our hospice and palliative care solution
Gather customer and user requirements from our core market segments
Develop a road-map that engages our current customers and expands our market
Design and drive requirements for our cross functional engineering, data, & design team, managing an agile backlog and lean UX process
Drive on time delivery of features and client implementations and coordinate any associated launch activities
Evaluate the success of your features through rigorous user testing and analytics
Present successes and failures to senior management, identifying product opportunities and areas for improvement
Basic Qualifications
The ideal candidate has a combination of technical, marketing, and practical experience in software with an emphasis on healthcare.
Minimum of 5 years experience in healthcare.
Seasoned (>3 years’ experience) product manager, who is comfortable with agile development practices
Write exceptional user stories, sketch a wire-frame, produce a road-map, drive a release schedule, and keep the teams focused and on track
Ability to align product direction with company revenue goals.
Exceptional project management, organizational, communication and presentation skills must be demonstrated.
Solid interpersonal skills required to facilitate positive working relationships with customers and business partners, software engineering, sales and implementation teams.
Must be able to work in our Addison office on a daily basis. Less than 10% of time required for local, regional, and interstate travel. There is no required international travel.
Preferred Qualifications
Experience in post-acute care, and/or hospice, and/or palliative care
Experience working with Business Intelligence and Analytics
Master’s Degree in Information Technology, Business Management, or Healthcare
Sep 11, 2019
Sr Clinical Product Manager – Curantis Hospice & Palliative Care Management Software
Reports to: Chief Product/Marketing Officer
Location: Addison, TX
Company Description
Curantis Solutions, LLC is dedicated to Advancing Care through Innovation, delivers value to hospice companies and their patients through an innovative and integrated end-to-end cloud-based management software solution.
Curantis combines the culture and approach of a cutting edge new market entrant with a mature and experienced business team. Through innovation and advanced analytics, we’re supporting hospices throughout the US the ability to deliver high quality and improved clinical, operational and financial efficiencies.
We’re looking for a smart and creative individual to take our solutions to the next level.
Job Summary
The qualified individual will be responsible for defining and driving product road-map enhancements and working closely with the executive team, Product Development and Marketing to rationalize the product as it evolves in this growing and under-served product-market.
Define the business strategy for our hospice and palliative care solution
Gather customer and user requirements from our core market segments
Develop a road-map that engages our current customers and expands our market
Design and drive requirements for our cross functional engineering, data, & design team, managing an agile backlog and lean UX process
Drive on time delivery of features and client implementations and coordinate any associated launch activities
Evaluate the success of your features through rigorous user testing and analytics
Present successes and failures to senior management, identifying product opportunities and areas for improvement
Basic Qualifications
The ideal candidate has a combination of technical, marketing, and practical experience in software with an emphasis on healthcare.
Minimum of 5 years experience in healthcare.
Seasoned (>3 years’ experience) product manager, who is comfortable with agile development practices
Write exceptional user stories, sketch a wire-frame, produce a road-map, drive a release schedule, and keep the teams focused and on track
Ability to align product direction with company revenue goals.
Exceptional project management, organizational, communication and presentation skills must be demonstrated.
Solid interpersonal skills required to facilitate positive working relationships with customers and business partners, software engineering, sales and implementation teams.
Must be able to work in our Addison office on a daily basis. Less than 10% of time required for local, regional, and interstate travel. There is no required international travel.
Preferred Qualifications
Experience in post-acute care, and/or hospice, and/or palliative care
Experience working with Business Intelligence and Analytics
Master’s Degree in Information Technology, Business Management, or Healthcare
About the Poositon
PooPourri is looking for a flushing awesome Inside Sales Representative to develop and maintain relationships with our badass customers. You will be responsible for creating new sales opportunities in the gift channel as well as nurturing existing accounts. Additionally, you will be the expert our customers rely on for all product related education, questions or issues.
Job Dooties
Reach out to existing and new wholesale customers for sales orders – minimum 75 phone interactions per day
Responsible for distributing samples to new customers
Work closely with marketing to stay informed on latest promotions and incentives
Manage Ecommerce orders through fulfillment
Collect on outstanding balances and work with 3rd party collection agency
Provide advice/answer product questions via email, chat, and phone inquires
Educate customers on minimum advertised price policy and MSRP
Enforce MAPP and report violators
Act as a liaison between Operations and Sales to ensure shipments go out on time
Report on any quality issues as needed – we always take care of our customers!
Maintain customer records, call logs, and all relevant information in ERP system
Qualifications + Experience
Ideal Bachelor’s degree in communications, advertising or related fields
2 years of professional experience in a customer facing role
Strong written communication skills are a must, with an emphasis on grammar/spelling
Energetic, inquisitive, and collaborative with a great attitude and go-getter mentality
Self-starter with strong time management skills
Netsuite or Shopify expertise a plus
Passionate
Integrity
Accountable
Deal Breakers:
Negative
Drama
Gossip
Sep 11, 2019
About the Poositon
PooPourri is looking for a flushing awesome Inside Sales Representative to develop and maintain relationships with our badass customers. You will be responsible for creating new sales opportunities in the gift channel as well as nurturing existing accounts. Additionally, you will be the expert our customers rely on for all product related education, questions or issues.
Job Dooties
Reach out to existing and new wholesale customers for sales orders – minimum 75 phone interactions per day
Responsible for distributing samples to new customers
Work closely with marketing to stay informed on latest promotions and incentives
Manage Ecommerce orders through fulfillment
Collect on outstanding balances and work with 3rd party collection agency
Provide advice/answer product questions via email, chat, and phone inquires
Educate customers on minimum advertised price policy and MSRP
Enforce MAPP and report violators
Act as a liaison between Operations and Sales to ensure shipments go out on time
Report on any quality issues as needed – we always take care of our customers!
Maintain customer records, call logs, and all relevant information in ERP system
Qualifications + Experience
Ideal Bachelor’s degree in communications, advertising or related fields
2 years of professional experience in a customer facing role
Strong written communication skills are a must, with an emphasis on grammar/spelling
Energetic, inquisitive, and collaborative with a great attitude and go-getter mentality
Self-starter with strong time management skills
Netsuite or Shopify expertise a plus
Passionate
Integrity
Accountable
Deal Breakers:
Negative
Drama
Gossip
About NCR
NCR Corporation (NYSE: NCR) is the global leader in consumer transaction technologies, turning everyday interactions with businesses into exceptional experiences. With its software, hardware, and portfolio of services, NCR enables nearly 700 million transactions daily across retail, financial, travel, hospitality, telecom and technology, and small business. NCR solutions run the everyday transactions that make your life easier. NCR is headquartered in Atlanta, Georgia, with nearly 30,000 employees and does business in 180 countries.
This position is a key liaison between internal JetPay staff, outside software developers (VARs, third party vendors), and the IT Department. Operates under minimal supervision and with independent action to manage, coordinate, and monitor Class B projects and certifications, both EMV and NON-EMV, from initiation by sales. Also acts as the escalation point after beta has been released on issues that Client Support cannot resolve.
Receives calls and emails from customer support, sales, or client relations concerning problems with various hardware and software. Each call and email received will have a ticket opened, be documented, and quality service offered on every action taken.
Resolve all issues presented in a “first call resolution strategy” and escalating issues as necessary. JetPay promote a team environment and have built a culture around open communication, knowledge transfer, and continued education about our products as well as other types of technology.
Provide world-class service to our customers and JetPay associates in an accurate, efficient, and professional manner.
Primary focus is on providing assistance and advanced trouble-shooting regarding service delivery, installation, outages, component level problems, and other technical issues.
The position requires in-depth knowledge and specializes in Point of Sale (POS) products and respective download systems.
Due to complexity of issues and possible sources of problems, the position requires frequent research, exhaustive troubleshooting, and follow-up to ensure proper resolution.
Efficiently working cases and resolving issues, escalating appropriate cases to fix customers problems in a timely manner, and following up on issues to ensure timely resolution.
Ongoing, comprehensive POS equipment training for customer support required on all new and existing POS equipment.
Develop POS equipment documentation along with trouble shooting techniques to eliminate unnecessary escalations for internal and external distribution.
Provide as needed and/or requested, telephone training on POS equipment to new and/or existing customers. This includes remote JetPay sales and relationship manager.
Supervise merchant setup POS equipment in download systems, downloading equipment, QA, and deploy.
Keep all POS documentation, not limited to quick reference guides, current.
Create test scripts for new POS applications and certify on the JetPay host.
Test and QA new host code
EEO Statement
Integrated into our shared values is NCR’s commitment to diversity. NCR is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. NCR does not discriminate in employment based on sex, age, race, color, creed, religion, national origin, disability, sexual orientation, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. Every individual at NCR has an ongoing responsibility to respect and support a globally diverse environment.
Statement to Third Party Agencies
To ALL recruitment agencies: NCR only accepts resumes from agencies on the NCR preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR employees, or any NCR facility. NCR is not responsible for any fees or charges associated with unsolicited resumes.
Sep 11, 2019
About NCR
NCR Corporation (NYSE: NCR) is the global leader in consumer transaction technologies, turning everyday interactions with businesses into exceptional experiences. With its software, hardware, and portfolio of services, NCR enables nearly 700 million transactions daily across retail, financial, travel, hospitality, telecom and technology, and small business. NCR solutions run the everyday transactions that make your life easier. NCR is headquartered in Atlanta, Georgia, with nearly 30,000 employees and does business in 180 countries.
This position is a key liaison between internal JetPay staff, outside software developers (VARs, third party vendors), and the IT Department. Operates under minimal supervision and with independent action to manage, coordinate, and monitor Class B projects and certifications, both EMV and NON-EMV, from initiation by sales. Also acts as the escalation point after beta has been released on issues that Client Support cannot resolve.
Receives calls and emails from customer support, sales, or client relations concerning problems with various hardware and software. Each call and email received will have a ticket opened, be documented, and quality service offered on every action taken.
Resolve all issues presented in a “first call resolution strategy” and escalating issues as necessary. JetPay promote a team environment and have built a culture around open communication, knowledge transfer, and continued education about our products as well as other types of technology.
Provide world-class service to our customers and JetPay associates in an accurate, efficient, and professional manner.
Primary focus is on providing assistance and advanced trouble-shooting regarding service delivery, installation, outages, component level problems, and other technical issues.
The position requires in-depth knowledge and specializes in Point of Sale (POS) products and respective download systems.
Due to complexity of issues and possible sources of problems, the position requires frequent research, exhaustive troubleshooting, and follow-up to ensure proper resolution.
Efficiently working cases and resolving issues, escalating appropriate cases to fix customers problems in a timely manner, and following up on issues to ensure timely resolution.
Ongoing, comprehensive POS equipment training for customer support required on all new and existing POS equipment.
Develop POS equipment documentation along with trouble shooting techniques to eliminate unnecessary escalations for internal and external distribution.
Provide as needed and/or requested, telephone training on POS equipment to new and/or existing customers. This includes remote JetPay sales and relationship manager.
Supervise merchant setup POS equipment in download systems, downloading equipment, QA, and deploy.
Keep all POS documentation, not limited to quick reference guides, current.
Create test scripts for new POS applications and certify on the JetPay host.
Test and QA new host code
EEO Statement
Integrated into our shared values is NCR’s commitment to diversity. NCR is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. NCR does not discriminate in employment based on sex, age, race, color, creed, religion, national origin, disability, sexual orientation, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. Every individual at NCR has an ongoing responsibility to respect and support a globally diverse environment.
Statement to Third Party Agencies
To ALL recruitment agencies: NCR only accepts resumes from agencies on the NCR preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR employees, or any NCR facility. NCR is not responsible for any fees or charges associated with unsolicited resumes.
Job Description:
The Environment Security Manager will support the Information Security and Identity & Access Management CIO Risk portfolio for Consumer, Small Business and Wealth Technology comprised of more than 2,500 applications. This leadership role will require domain expertise within Information Security and Identity & Access Management where the focus is on a culture of risk identification, escalation and timely mitigation of compliance and operational risks. The candidate must understand holistic Information Security and Identity & Access Management impact and risks across the CIO organization, with the ability to represent the Risk organization and negotiate and prioritize key mandates as required. He/she will lead a team responsible for possessing a deep understanding of Information Security and Identity & Access Management policies and standards, perform analytical problem solving by applying a mixture of risk and technology expertise to perform impact assessments and identify root causes in support of the technology risk and control activities. This position requires proactive monitoring of risks and issues, ensuring teams adhere to enterprise policies and raising and resolving gaps in a timely manner. Must collaborate with partner organizations and technology application teams to identify opportunities to improve control activities through automation and process improvements.
Required Skills:
Professional experience within Information Security, Penetration Testing and Identity & Access Management
Strong understanding of Global Information Security and Identity & Access Management organization and its processes
Experience managing small to mid-sized teams
5+ years of relevant work experience with some applied within financial services, risk and technology
Communicates complex technical subject matter into clear, concise language suited for various audiences ranging from executives to junior analysts, both technical and non-technical
Demonstrates increasing levels of accountability and ownership
Demonstrates leadership ability to operate as a change agent and drive process improvement across diverse stakeholder groups
Collaborates and partners to positively influence and motivate teams
Shows comfort with ambiguous situations and capability to analyze and solve complex problems
Proven self-starter who possesses strategic thinking, organization and versatility while performing work with minimal management oversight
Connects dots and understands impacts of the work and how it ties into other areas within the team and across Global Technology &Operations
Desired Skills:
4 year college graduate in an analytical field
Information Security certification
Enterprise Role Overview:
Directs multiple / major technology teams within Information Security that research, engineer, develop, implement, communicate, monitor, and maintain the information security (authentication, perimeter security, security & compliance tools, etc), & directory technology systems (software & hardware) and security policies / procedures. Utilizes in-depth technical / project knowledge and business requirements to design / direct secure solutions to meet customer / client needs while protecting the Bank's assets. Serves as organization spokesperson with other technology or business groups. Exercises independent judgment in directing staff to achieve results. Works independently with directions / goals from the Information Security Technology Executive. Typically 7-10 years of experience, including people management responsibility.
Shift:
1st shift (United States of America)
Hours Per Week:
40
Sep 11, 2019
Job Description:
The Environment Security Manager will support the Information Security and Identity & Access Management CIO Risk portfolio for Consumer, Small Business and Wealth Technology comprised of more than 2,500 applications. This leadership role will require domain expertise within Information Security and Identity & Access Management where the focus is on a culture of risk identification, escalation and timely mitigation of compliance and operational risks. The candidate must understand holistic Information Security and Identity & Access Management impact and risks across the CIO organization, with the ability to represent the Risk organization and negotiate and prioritize key mandates as required. He/she will lead a team responsible for possessing a deep understanding of Information Security and Identity & Access Management policies and standards, perform analytical problem solving by applying a mixture of risk and technology expertise to perform impact assessments and identify root causes in support of the technology risk and control activities. This position requires proactive monitoring of risks and issues, ensuring teams adhere to enterprise policies and raising and resolving gaps in a timely manner. Must collaborate with partner organizations and technology application teams to identify opportunities to improve control activities through automation and process improvements.
Required Skills:
Professional experience within Information Security, Penetration Testing and Identity & Access Management
Strong understanding of Global Information Security and Identity & Access Management organization and its processes
Experience managing small to mid-sized teams
5+ years of relevant work experience with some applied within financial services, risk and technology
Communicates complex technical subject matter into clear, concise language suited for various audiences ranging from executives to junior analysts, both technical and non-technical
Demonstrates increasing levels of accountability and ownership
Demonstrates leadership ability to operate as a change agent and drive process improvement across diverse stakeholder groups
Collaborates and partners to positively influence and motivate teams
Shows comfort with ambiguous situations and capability to analyze and solve complex problems
Proven self-starter who possesses strategic thinking, organization and versatility while performing work with minimal management oversight
Connects dots and understands impacts of the work and how it ties into other areas within the team and across Global Technology &Operations
Desired Skills:
4 year college graduate in an analytical field
Information Security certification
Enterprise Role Overview:
Directs multiple / major technology teams within Information Security that research, engineer, develop, implement, communicate, monitor, and maintain the information security (authentication, perimeter security, security & compliance tools, etc), & directory technology systems (software & hardware) and security policies / procedures. Utilizes in-depth technical / project knowledge and business requirements to design / direct secure solutions to meet customer / client needs while protecting the Bank's assets. Serves as organization spokesperson with other technology or business groups. Exercises independent judgment in directing staff to achieve results. Works independently with directions / goals from the Information Security Technology Executive. Typically 7-10 years of experience, including people management responsibility.
Shift:
1st shift (United States of America)
Hours Per Week:
40
Reports to:
Manager
Requirements:
Fluent in English
Additional consideration for Spanish
Proficient reading and writing skills
Computer Skills
Special Skills:
Strong customer service skills
Shifts Available:
Early morning (beginning at 4:30 AM)
Mid Day
Evening
Late night closing (ending at 1:00 AM)
Responsibilities:
Membership Sales
Greet all members & guests with a smile and wish them well as they exit the club
Check in all members and guests in accordance with company procedures
Facilitate any messages on club software at member check-in
Answer phones in courteous, helpful, professional manner
Communicate special events to members and guests
Maintain an atmosphere, which makes members feel welcome
Facilitate all member requests or forward to a manager
Maintain professional disposition at all times
Sell retail products
Schedule member services: tanning, etc
Facilitate payment of member services in accordance with company procedures
Know club facility, services, and schedules
Maintain a clean and organized work area
Assist in all projects as delegated by club management
Follow all policies and procedures in the Employee Handbook
Opening and closing duties
Meetings:
Monthly or Weekly Department Meetings Employee Training Meetings
Sep 11, 2019
Reports to:
Manager
Requirements:
Fluent in English
Additional consideration for Spanish
Proficient reading and writing skills
Computer Skills
Special Skills:
Strong customer service skills
Shifts Available:
Early morning (beginning at 4:30 AM)
Mid Day
Evening
Late night closing (ending at 1:00 AM)
Responsibilities:
Membership Sales
Greet all members & guests with a smile and wish them well as they exit the club
Check in all members and guests in accordance with company procedures
Facilitate any messages on club software at member check-in
Answer phones in courteous, helpful, professional manner
Communicate special events to members and guests
Maintain an atmosphere, which makes members feel welcome
Facilitate all member requests or forward to a manager
Maintain professional disposition at all times
Sell retail products
Schedule member services: tanning, etc
Facilitate payment of member services in accordance with company procedures
Know club facility, services, and schedules
Maintain a clean and organized work area
Assist in all projects as delegated by club management
Follow all policies and procedures in the Employee Handbook
Opening and closing duties
Meetings:
Monthly or Weekly Department Meetings Employee Training Meetings
We are excited to welcome an experienced Retention Representative to our beautiful office in Addison, TX. Join the team behind one of the world's largest financial technology providers. EVO Payments Inc. is a leading publicly traded payments processor servicing 600,000 merchants, and licenses across 50 countries in Europe and North America.
Why work at EVO?
Learn from and grow with a worldwide payments industry leader
Benefit from global career opportunities and advancement
Thrive in a collaborative culture that supports innovation
Take advantage of a supportive work-life balance
Enjoy a competitive salary and a comprehensive benefits package: 401k with match, generous paid time off, medical, dental, vision coverage plus health savings accounts and much more
The goal of the role: Our Retention Representative is responsible for interacting with customers (merchants), Independent Business Analysts (IBAs), Independent Sales Organizations (ISOs), and partners on behalf of EVO Payments International and its affiliated partners. This position provides information about products and services, deals with minor issues related to credit card terminals and software programs, interacts with merchants regarding cancellation procedures, terms of existing customer contract, and fees associated with cancelling the merchant account. The Retention Representative's main focus is to retain accounts by clarifying the rates and terms of the merchant's contract.
What will you be doing?
Retaining merchant accounts by responding to concerns regarding rates, fees, contract terms, processing solutions, and other potential improvements to the merchant's experience
Answering inbound calls via ACD from merchants, ISOs, IBAs, partners, and agents; including internal call transfers and direct extension calls
Maintaining work queue and complete work items that are assigned within a timely manner.
Making outbound calls to merchants that may require additional research and assistance Reviewing and respond to incoming emails from merchants, ISOs, IBAs, partners, agents, and internal departments within a timely manner
Navigating through CRM and notate/document each individual account with details of resolution
Navigating through front-end and back-end systems to research accounts
Accessing and understand account information, billing information, transaction records, terminal details, and any associated account profiles
Accessing and handling documents with sensitive information according to Company policy.
Identifying, escalating, and directing caller complaints to the appropriate supervisor and management staff
Identifying opportunities for potential sales leads
Maintaining time management (i.e. clocking in/out)
Completing job related projects and additional duties as assigned by department supervisors, managers, or directors
You could be a great fit with these qualifications:
1-2 years of customer service experience.
High School diploma or equivalent.
Strong verbal communication, active listening skills, and strong math skills.
Customer orientation and ability to adapt/respond to different types of characters.
Problem solving and analytical skills.
Ability to multi-task, prioritize, and manage time effectively.
Basic understanding of CRM systems and practices.
Basic computer skills (i.e. navigating Windows applications.)
Basic knowledge of MS Office applications (Outlook, Excel, Word.) Upon accepted offer, you will be required to submit to a pre-employment drug test and background check
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Sep 11, 2019
We are excited to welcome an experienced Retention Representative to our beautiful office in Addison, TX. Join the team behind one of the world's largest financial technology providers. EVO Payments Inc. is a leading publicly traded payments processor servicing 600,000 merchants, and licenses across 50 countries in Europe and North America.
Why work at EVO?
Learn from and grow with a worldwide payments industry leader
Benefit from global career opportunities and advancement
Thrive in a collaborative culture that supports innovation
Take advantage of a supportive work-life balance
Enjoy a competitive salary and a comprehensive benefits package: 401k with match, generous paid time off, medical, dental, vision coverage plus health savings accounts and much more
The goal of the role: Our Retention Representative is responsible for interacting with customers (merchants), Independent Business Analysts (IBAs), Independent Sales Organizations (ISOs), and partners on behalf of EVO Payments International and its affiliated partners. This position provides information about products and services, deals with minor issues related to credit card terminals and software programs, interacts with merchants regarding cancellation procedures, terms of existing customer contract, and fees associated with cancelling the merchant account. The Retention Representative's main focus is to retain accounts by clarifying the rates and terms of the merchant's contract.
What will you be doing?
Retaining merchant accounts by responding to concerns regarding rates, fees, contract terms, processing solutions, and other potential improvements to the merchant's experience
Answering inbound calls via ACD from merchants, ISOs, IBAs, partners, and agents; including internal call transfers and direct extension calls
Maintaining work queue and complete work items that are assigned within a timely manner.
Making outbound calls to merchants that may require additional research and assistance Reviewing and respond to incoming emails from merchants, ISOs, IBAs, partners, agents, and internal departments within a timely manner
Navigating through CRM and notate/document each individual account with details of resolution
Navigating through front-end and back-end systems to research accounts
Accessing and understand account information, billing information, transaction records, terminal details, and any associated account profiles
Accessing and handling documents with sensitive information according to Company policy.
Identifying, escalating, and directing caller complaints to the appropriate supervisor and management staff
Identifying opportunities for potential sales leads
Maintaining time management (i.e. clocking in/out)
Completing job related projects and additional duties as assigned by department supervisors, managers, or directors
You could be a great fit with these qualifications:
1-2 years of customer service experience.
High School diploma or equivalent.
Strong verbal communication, active listening skills, and strong math skills.
Customer orientation and ability to adapt/respond to different types of characters.
Problem solving and analytical skills.
Ability to multi-task, prioritize, and manage time effectively.
Basic understanding of CRM systems and practices.
Basic computer skills (i.e. navigating Windows applications.)
Basic knowledge of MS Office applications (Outlook, Excel, Word.) Upon accepted offer, you will be required to submit to a pre-employment drug test and background check
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We are excited to welcome an experienced Retention Representative to our beautiful office in Addison, TX. Join the team behind one of the world's largest financial technology providers. EVO Payments Inc. is a leading publicly traded payments processor servicing 600,000 merchants, and licenses across 50 countries in Europe and North America.
Why work at EVO?
Learn from and grow with a worldwide payments industry leader
Benefit from global career opportunities and advancement
Thrive in a collaborative culture that supports innovation
Take advantage of a supportive work-life balance
Enjoy a competitive salary and a comprehensive benefits package: 401k with match, generous paid time off, medical, dental, vision coverage plus health savings accounts and much more
The goal of the role: Our Retention Representative is responsible for interacting with customers (merchants), Independent Business Analysts (IBAs), Independent Sales Organizations (ISOs), and partners on behalf of EVO Payments International and its affiliated partners. This position provides information about products and services, deals with minor issues related to credit card terminals and software programs, interacts with merchants regarding cancellation procedures, terms of existing customer contract, and fees associated with cancelling the merchant account. The Retention Representative's main focus is to retain accounts by clarifying the rates and terms of the merchant's contract.
What will you be doing?
Retaining merchant accounts by responding to concerns regarding rates, fees, contract terms, processing solutions, and other potential improvements to the merchant's experience
Answering inbound calls via ACD from merchants, ISOs, IBAs, partners, and agents; including internal call transfers and direct extension calls
Maintaining work queue and complete work items that are assigned within a timely manner.
Making outbound calls to merchants that may require additional research and assistance Reviewing and respond to incoming emails from merchants, ISOs, IBAs, partners, agents, and internal departments within a timely manner
Navigating through CRM and notate/document each individual account with details of resolution
Navigating through front-end and back-end systems to research accounts
Accessing and understand account information, billing information, transaction records, terminal details, and any associated account profiles
Accessing and handling documents with sensitive information according to Company policy.
Identifying, escalating, and directing caller complaints to the appropriate supervisor and management staff
Identifying opportunities for potential sales leads
Maintaining time management (i.e. clocking in/out)
Completing job related projects and additional duties as assigned by department supervisors, managers, or directors
You could be a great fit with these qualifications:
1-2 years of customer service experience.
High School diploma or equivalent.
Strong verbal communication, active listening skills, and strong math skills.
Customer orientation and ability to adapt/respond to different types of characters.
Problem solving and analytical skills.
Ability to multi-task, prioritize, and manage time effectively.
Basic understanding of CRM systems and practices.
Basic computer skills (i.e. navigating Windows applications.)
Basic knowledge of MS Office applications (Outlook, Excel, Word.) Upon accepted offer, you will be required to submit to a pre-employment drug test and background check
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Sep 11, 2019
We are excited to welcome an experienced Retention Representative to our beautiful office in Addison, TX. Join the team behind one of the world's largest financial technology providers. EVO Payments Inc. is a leading publicly traded payments processor servicing 600,000 merchants, and licenses across 50 countries in Europe and North America.
Why work at EVO?
Learn from and grow with a worldwide payments industry leader
Benefit from global career opportunities and advancement
Thrive in a collaborative culture that supports innovation
Take advantage of a supportive work-life balance
Enjoy a competitive salary and a comprehensive benefits package: 401k with match, generous paid time off, medical, dental, vision coverage plus health savings accounts and much more
The goal of the role: Our Retention Representative is responsible for interacting with customers (merchants), Independent Business Analysts (IBAs), Independent Sales Organizations (ISOs), and partners on behalf of EVO Payments International and its affiliated partners. This position provides information about products and services, deals with minor issues related to credit card terminals and software programs, interacts with merchants regarding cancellation procedures, terms of existing customer contract, and fees associated with cancelling the merchant account. The Retention Representative's main focus is to retain accounts by clarifying the rates and terms of the merchant's contract.
What will you be doing?
Retaining merchant accounts by responding to concerns regarding rates, fees, contract terms, processing solutions, and other potential improvements to the merchant's experience
Answering inbound calls via ACD from merchants, ISOs, IBAs, partners, and agents; including internal call transfers and direct extension calls
Maintaining work queue and complete work items that are assigned within a timely manner.
Making outbound calls to merchants that may require additional research and assistance Reviewing and respond to incoming emails from merchants, ISOs, IBAs, partners, agents, and internal departments within a timely manner
Navigating through CRM and notate/document each individual account with details of resolution
Navigating through front-end and back-end systems to research accounts
Accessing and understand account information, billing information, transaction records, terminal details, and any associated account profiles
Accessing and handling documents with sensitive information according to Company policy.
Identifying, escalating, and directing caller complaints to the appropriate supervisor and management staff
Identifying opportunities for potential sales leads
Maintaining time management (i.e. clocking in/out)
Completing job related projects and additional duties as assigned by department supervisors, managers, or directors
You could be a great fit with these qualifications:
1-2 years of customer service experience.
High School diploma or equivalent.
Strong verbal communication, active listening skills, and strong math skills.
Customer orientation and ability to adapt/respond to different types of characters.
Problem solving and analytical skills.
Ability to multi-task, prioritize, and manage time effectively.
Basic understanding of CRM systems and practices.
Basic computer skills (i.e. navigating Windows applications.)
Basic knowledge of MS Office applications (Outlook, Excel, Word.) Upon accepted offer, you will be required to submit to a pre-employment drug test and background check
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
1200: Support Technician
POSITION SNAPSHOT: Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ideal player conditions in the midway at all times.
NITTY GRITTY DETAILS:
Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers.
Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering Midway.
Assists Guests by repairing and maintaining amusements equipment in a timely manner.
Loads and refills tickets in redemption games paying special attention to securing all ticket storage areas.
Assists the Guest with all requests and answers questions as needed and makes recommendations.
Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return.
Notifies Manager of any Guest that is perceived to be unhappy.
Responsible for stocking, displaying, and securing merchandise in all storage areas.
Conducts merchandise inventory during and after shift, if applicable.
Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager.
Reviews the cleanliness and organization of the Midway games. Ensures all games are clean and unobstructed.
Properly positions and set up displays to increase Guest traffic and promote sales.
Assists in daily maintenance and organization of tech room and storage areas.
Efficiently and safely performs daily, weekly, monthly and quarterly game maintenance as directed by management.
Assists with general store maintenance as directed by management.
Assists other Team Members as needed.
Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness.
Must be friendly and able to smile a lot while working days, nights and/or weekends as required.
Technical and/or electrical skills preferred, but not required.
Must demonstrate ability to clearly communicate with Guests and other Team Members.
STUFF OUR ATTORNEYS MAKE US WRITE:
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to:
Work days, nights, and/or weekends as required.
Work off an extension ladder.
Work in noisy, fast paced environment with distracting conditions.
Move about facility and stand for long periods of time.
Read and write handwritten notes.
Lift and carry up to 30 pounds.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.
Sep 11, 2019
1200: Support Technician
POSITION SNAPSHOT: Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ideal player conditions in the midway at all times.
NITTY GRITTY DETAILS:
Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers.
Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering Midway.
Assists Guests by repairing and maintaining amusements equipment in a timely manner.
Loads and refills tickets in redemption games paying special attention to securing all ticket storage areas.
Assists the Guest with all requests and answers questions as needed and makes recommendations.
Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return.
Notifies Manager of any Guest that is perceived to be unhappy.
Responsible for stocking, displaying, and securing merchandise in all storage areas.
Conducts merchandise inventory during and after shift, if applicable.
Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager.
Reviews the cleanliness and organization of the Midway games. Ensures all games are clean and unobstructed.
Properly positions and set up displays to increase Guest traffic and promote sales.
Assists in daily maintenance and organization of tech room and storage areas.
Efficiently and safely performs daily, weekly, monthly and quarterly game maintenance as directed by management.
Assists with general store maintenance as directed by management.
Assists other Team Members as needed.
Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness.
Must be friendly and able to smile a lot while working days, nights and/or weekends as required.
Technical and/or electrical skills preferred, but not required.
Must demonstrate ability to clearly communicate with Guests and other Team Members.
STUFF OUR ATTORNEYS MAKE US WRITE:
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to:
Work days, nights, and/or weekends as required.
Work off an extension ladder.
Work in noisy, fast paced environment with distracting conditions.
Move about facility and stand for long periods of time.
Read and write handwritten notes.
Lift and carry up to 30 pounds.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.
The District Manager is an entry-level, revenue-generating sales role working with a group of Chrysler, Jeep, Dodge and RAM dealerships. This role will be responsible for a specific region within FCA's Southwest Business Center. The District Manager is responsible for maximizing retail sales, vehicle production, performance, revenue and achieving established targets in his/her district, which is composed of up to 40 dealerships within the region.
The District Manager will serve as a liaison between the dealers' and Chrysler corporate headquarters to assist in all areas of retail development including forecasting retail sales objectives by vehicle line, ensuring dealer orders meet market demand, managing monthly vehicle allocation, and scheduling to ensure maximum production capability within the district. Review minimum sales responsibility (MSR) and provide consultation on improvement opportunities. Review and analyze dealer financial statements and consult with dealers to improve their operations and retail business.
The District Manager will assist dealers to ensure compliance with FCA dealers standards, as well as ensure that advertising is consistent with the corporate message and branding guidelines. Ensure that proper levels of sales satisfaction are present at all dealerships while identifying areas for improvement. Motivate and lead independent entrepreneurs to higher levels of performance consistent with marketing plans, merchandising, and financial statement reviews. Train dealership personnel on new products. The candidate should be willing to relocate for promotional opportunities.
Basic Qualifications:
Bachelor's degree
A minimum of 6+ months of sales or marketing experience
Willing to relocate for promotional opportunities
Preferred Qualifications:
Past experience in an automotive environment
Ability to multi-task in a fast-paced work environment
Excel in building positive working relationships
An entrepreneurial individual with a history of leadership and achievement
Self-motivated with demonstrated ability to achieve goals under minimal supervision
Our benefits reflects the FCA commitment to helping you reach your personal and professional goals. In addition to an environment that promotes career development, we offer benefits for a healthy lifestyle and a rewarding future, designed to take care of you and your family, in various stages of life.
As a global company, our employee packages will vary by country, customary norms and the legal entity into which you are hired.
Sep 10, 2019
The District Manager is an entry-level, revenue-generating sales role working with a group of Chrysler, Jeep, Dodge and RAM dealerships. This role will be responsible for a specific region within FCA's Southwest Business Center. The District Manager is responsible for maximizing retail sales, vehicle production, performance, revenue and achieving established targets in his/her district, which is composed of up to 40 dealerships within the region.
The District Manager will serve as a liaison between the dealers' and Chrysler corporate headquarters to assist in all areas of retail development including forecasting retail sales objectives by vehicle line, ensuring dealer orders meet market demand, managing monthly vehicle allocation, and scheduling to ensure maximum production capability within the district. Review minimum sales responsibility (MSR) and provide consultation on improvement opportunities. Review and analyze dealer financial statements and consult with dealers to improve their operations and retail business.
The District Manager will assist dealers to ensure compliance with FCA dealers standards, as well as ensure that advertising is consistent with the corporate message and branding guidelines. Ensure that proper levels of sales satisfaction are present at all dealerships while identifying areas for improvement. Motivate and lead independent entrepreneurs to higher levels of performance consistent with marketing plans, merchandising, and financial statement reviews. Train dealership personnel on new products. The candidate should be willing to relocate for promotional opportunities.
Basic Qualifications:
Bachelor's degree
A minimum of 6+ months of sales or marketing experience
Willing to relocate for promotional opportunities
Preferred Qualifications:
Past experience in an automotive environment
Ability to multi-task in a fast-paced work environment
Excel in building positive working relationships
An entrepreneurial individual with a history of leadership and achievement
Self-motivated with demonstrated ability to achieve goals under minimal supervision
Our benefits reflects the FCA commitment to helping you reach your personal and professional goals. In addition to an environment that promotes career development, we offer benefits for a healthy lifestyle and a rewarding future, designed to take care of you and your family, in various stages of life.
As a global company, our employee packages will vary by country, customary norms and the legal entity into which you are hired.
Product Line Sales Manager - Human Resources – Healthcare, Government & Higher Education
Location: Addison, TX
ServiceNow is changing the way people work. With a service-orientation toward the activities, tasks and processes that make up day-to-day work life, we help the modern enterprise operate faster and be more scalable than ever before.
We’re disruptive. We work hard but try not to take ourselves too seriously. We are highly adaptable and constantly evolving. We are passionate about our product, and we live for our customers. We have high expectations and a career at ServiceNow means challenging yourself to always be better.
As an HR Product Line Sales Manager for our HR Service Delivery solution, you will be responsible for sales strategy and field enablement, crafting the messaging and positioning for products, as well as lead/co-lead HR specific sales cycles. Attention to detail and an eye for quality, along with the ability to grasp and translate technical capabilities into customer value and benefits is crucial. You will be the expert in serving our HR buyers, understanding how they buy and their buying criteria. You will utilize and transfer that knowledge in working collaboratively with the Account Teams and the rest of the HR business unit. Your focus will be selling our HR Service Delivery solution to Healthcare, Government and Higher Education customers throughout the South.
What you get to do in this role:
Develop, in coordination with Product Management and Product Marketing, key sales and go-to-market strategies and objectives to establish ServiceNow as a leader in HR Service Delivery
Be the voice of the customer and of sales to internal teams
Provide a business perspective to day-to-day development efforts ensuring customer priorities are addressed
Provide HR industry expertise in the development and implementation of specific market strategies and programs to improve logo penetration
Work closely across sales organization to ensure comprehension of HR customer needs to drive quality interactions and outcomes
Develop and maintain strong relationships with key accounts, priority customers, partners and the industry at large
Work closely with product marketing to develop commercial strategies including customer segmentation, positioning/messaging, sales strategy and tools
Closely monitor competitor activity and report on opportunities, obstacles, challenges and red flags that may hinder ServiceNow from capturing key customer accounts
Monitor sales pipeline and work closely with sales teams to accelerate opportunities by meeting directly with customers to provide comprehensive product and industry insight
Become a trusted HR advisor to our community of customers
Meet Revenue targets specific to your region in the HR Business Unit
In order to be successful in this role, the ideal person will have:
7+ years of sales experience in the HR SaaS industry
Experience selling HR solutions to Healthcare, Government and Higher Education customers
Demonstrated experience and ability to work collaboratively in co-selling / team selling and/or carry a sales cycle from start to finish.
Strong track record working with integration and implementation partners
Track record for meeting sales targets consistently
Experience working collaboratively with product management, product marketing and product development
Ability to effectively communicate ServiceNow value proposition and key differentiators to prospects
A self-starter, driver and out of the box thinker
A high degree of passion, energy, drive and willingness to travel frequently (approximately 50%)
Executive presence and influencing skills
Decisive and action oriented
Sets goals and delivers
Results oriented
Ability to bring multiple parties together to drive key initiatives
Flexible with creative problem solving skills
We provide competitive compensation, generous benefits and a professional atmosphere. This is a very collaborative and inclusive work environment where individuals strong on aptitude and attitude will have an opportunity to grow their professional careers through working with some of the most advanced technology and talented developers in the business.
Sep 10, 2019
Product Line Sales Manager - Human Resources – Healthcare, Government & Higher Education
Location: Addison, TX
ServiceNow is changing the way people work. With a service-orientation toward the activities, tasks and processes that make up day-to-day work life, we help the modern enterprise operate faster and be more scalable than ever before.
We’re disruptive. We work hard but try not to take ourselves too seriously. We are highly adaptable and constantly evolving. We are passionate about our product, and we live for our customers. We have high expectations and a career at ServiceNow means challenging yourself to always be better.
As an HR Product Line Sales Manager for our HR Service Delivery solution, you will be responsible for sales strategy and field enablement, crafting the messaging and positioning for products, as well as lead/co-lead HR specific sales cycles. Attention to detail and an eye for quality, along with the ability to grasp and translate technical capabilities into customer value and benefits is crucial. You will be the expert in serving our HR buyers, understanding how they buy and their buying criteria. You will utilize and transfer that knowledge in working collaboratively with the Account Teams and the rest of the HR business unit. Your focus will be selling our HR Service Delivery solution to Healthcare, Government and Higher Education customers throughout the South.
What you get to do in this role:
Develop, in coordination with Product Management and Product Marketing, key sales and go-to-market strategies and objectives to establish ServiceNow as a leader in HR Service Delivery
Be the voice of the customer and of sales to internal teams
Provide a business perspective to day-to-day development efforts ensuring customer priorities are addressed
Provide HR industry expertise in the development and implementation of specific market strategies and programs to improve logo penetration
Work closely across sales organization to ensure comprehension of HR customer needs to drive quality interactions and outcomes
Develop and maintain strong relationships with key accounts, priority customers, partners and the industry at large
Work closely with product marketing to develop commercial strategies including customer segmentation, positioning/messaging, sales strategy and tools
Closely monitor competitor activity and report on opportunities, obstacles, challenges and red flags that may hinder ServiceNow from capturing key customer accounts
Monitor sales pipeline and work closely with sales teams to accelerate opportunities by meeting directly with customers to provide comprehensive product and industry insight
Become a trusted HR advisor to our community of customers
Meet Revenue targets specific to your region in the HR Business Unit
In order to be successful in this role, the ideal person will have:
7+ years of sales experience in the HR SaaS industry
Experience selling HR solutions to Healthcare, Government and Higher Education customers
Demonstrated experience and ability to work collaboratively in co-selling / team selling and/or carry a sales cycle from start to finish.
Strong track record working with integration and implementation partners
Track record for meeting sales targets consistently
Experience working collaboratively with product management, product marketing and product development
Ability to effectively communicate ServiceNow value proposition and key differentiators to prospects
A self-starter, driver and out of the box thinker
A high degree of passion, energy, drive and willingness to travel frequently (approximately 50%)
Executive presence and influencing skills
Decisive and action oriented
Sets goals and delivers
Results oriented
Ability to bring multiple parties together to drive key initiatives
Flexible with creative problem solving skills
We provide competitive compensation, generous benefits and a professional atmosphere. This is a very collaborative and inclusive work environment where individuals strong on aptitude and attitude will have an opportunity to grow their professional careers through working with some of the most advanced technology and talented developers in the business.
Job Description
As a Public Sector Client Executive for ITsavvy, you’ll champion new business development and revenue by leveraging your current relationships with SLED clients. The ideal candidate understands complex sales cycles and has built consensus throughout multiple levels of an organization.
At the end of the day, our clients need to know that with their significant investment, everything is going to work as promised. We solve technical and business problems to ensure success for both ITsavvy and our clients.
We provide both technical sales consulting and support with one goal: Peace of mind.
Qualifications
Primary Accountabilities
Responsible for engaging and establishing clients on a daily basis by outbound calls
Create long term relationships with clients with onsite visits as needed
Collaborate with the Senior Sales Director to develop a sale strategy and set aggressive goals
Work with dedicated Sales Support teams to resolve of any client service issues, returns, and collections
Help design and deliver high end solutions to your clients with our in-house Advanced Solutions Group
Build upon a general knowledge of IT software, hardware and managed services that you pass on to the potential clients.
Ensure ITsavvy clients receive a high level of satisfaction
Branding ITsavvy as a top provider of IT Solutions.
Qualifications
5+ years of experience working at VAR/Reseller.
Tenacity and creativity will help ITsavvy build our Public Sector business practice
High School Diploma is a must; college degree preferred
Ability to multitask in a fast moving environment
Diligent work ethic
Excellent analytical, organizational and problem solving skills
Excellent interpersonal and communication skills
Strong attention to detail
Entrepreneurial spirit
Ability to maintain a good network with Tier 1 Manufacturers
Additional Information
Check out all the benefits you get when working for ITsavvy!
https://www.itsavvy.com/careers/benefits-and-perks/
See where we're trending:
https://www.itsavvy.com/about/awards-and-certifications/
Compensation:
ITsavvy offers one of the best compensation packages in the industry!
Contracts:
Ask me about the contracts ITsavvy has been awarded.
ITsavvy is an Equal Opportunity Employer that is committed to inclusion and diversity. We also take affirmative action to offer employment and advancement opportunities to all applicants, including minorities, women, protected veterans, and individuals with disabilities. ITsavvy will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants.
Sep 10, 2019
Job Description
As a Public Sector Client Executive for ITsavvy, you’ll champion new business development and revenue by leveraging your current relationships with SLED clients. The ideal candidate understands complex sales cycles and has built consensus throughout multiple levels of an organization.
At the end of the day, our clients need to know that with their significant investment, everything is going to work as promised. We solve technical and business problems to ensure success for both ITsavvy and our clients.
We provide both technical sales consulting and support with one goal: Peace of mind.
Qualifications
Primary Accountabilities
Responsible for engaging and establishing clients on a daily basis by outbound calls
Create long term relationships with clients with onsite visits as needed
Collaborate with the Senior Sales Director to develop a sale strategy and set aggressive goals
Work with dedicated Sales Support teams to resolve of any client service issues, returns, and collections
Help design and deliver high end solutions to your clients with our in-house Advanced Solutions Group
Build upon a general knowledge of IT software, hardware and managed services that you pass on to the potential clients.
Ensure ITsavvy clients receive a high level of satisfaction
Branding ITsavvy as a top provider of IT Solutions.
Qualifications
5+ years of experience working at VAR/Reseller.
Tenacity and creativity will help ITsavvy build our Public Sector business practice
High School Diploma is a must; college degree preferred
Ability to multitask in a fast moving environment
Diligent work ethic
Excellent analytical, organizational and problem solving skills
Excellent interpersonal and communication skills
Strong attention to detail
Entrepreneurial spirit
Ability to maintain a good network with Tier 1 Manufacturers
Additional Information
Check out all the benefits you get when working for ITsavvy!
https://www.itsavvy.com/careers/benefits-and-perks/
See where we're trending:
https://www.itsavvy.com/about/awards-and-certifications/
Compensation:
ITsavvy offers one of the best compensation packages in the industry!
Contracts:
Ask me about the contracts ITsavvy has been awarded.
ITsavvy is an Equal Opportunity Employer that is committed to inclusion and diversity. We also take affirmative action to offer employment and advancement opportunities to all applicants, including minorities, women, protected veterans, and individuals with disabilities. ITsavvy will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants.
