21 jobs found in Addison

About NCR NCR Corporation (NYSE: NCR) is the global leader in consumer transaction technologies, turning everyday interactions with businesses into exceptional experiences. With its software, hardware, and portfolio of services, NCR enables nearly 700 million transactions daily across retail, financial, travel, hospitality, telecom and technology, and small business. NCR solutions run the everyday transactions that make your life easier. NCR is headquartered in Atlanta, Georgia, with nearly 30,000 employees and does business in 180 countries. This position is a key liaison between internal JetPay staff, outside software developers (VARs, third party vendors), and the IT Department. Operates under minimal supervision and with independent action to manage, coordinate, and monitor Class B projects and certifications, both EMV and NON-EMV, from initiation by sales. Also acts as the escalation point after beta has been released on issues that Client Support cannot resolve. Receives calls and emails from customer support, sales, or client relations concerning problems with various hardware and software. Each call and email received will have a ticket opened, be documented, and quality service offered on every action taken. Resolve all issues presented in a “first call resolution strategy” and escalating issues as necessary. JetPay promote a team environment and have built a culture around open communication, knowledge transfer, and continued education about our products as well as other types of technology. Provide world-class service to our customers and JetPay associates in an accurate, efficient, and professional manner. Primary focus is on providing assistance and advanced trouble-shooting regarding service delivery, installation, outages, component level problems, and other technical issues. The position requires in-depth knowledge and specializes in Point of Sale (POS) products and respective download systems. Due to complexity of issues and possible sources of problems, the position requires frequent research, exhaustive troubleshooting, and follow-up to ensure proper resolution. Efficiently working cases and resolving issues, escalating appropriate cases to fix customers problems in a timely manner, and following up on issues to ensure timely resolution. Ongoing, comprehensive POS equipment training for customer support required on all new and existing POS equipment. Develop POS equipment documentation along with trouble shooting techniques to eliminate unnecessary escalations for internal and external distribution. Provide as needed and/or requested, telephone training on POS equipment to new and/or existing customers. This includes remote JetPay sales and relationship manager. Supervise merchant setup POS equipment in download systems, downloading equipment, QA, and deploy. Keep all POS documentation, not limited to quick reference guides, current. Create test scripts for new POS applications and certify on the JetPay host. Test and QA new host code EEO Statement Integrated into our shared values is NCR’s commitment to diversity. NCR is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. NCR does not discriminate in employment based on sex, age, race, color, creed, religion, national origin, disability, sexual orientation, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. Every individual at NCR has an ongoing responsibility to respect and support a globally diverse environment. Statement to Third Party Agencies To ALL recruitment agencies: NCR only accepts resumes from agencies on the NCR preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR employees, or any NCR facility. NCR is not responsible for any fees or charges associated with unsolicited resumes.

Job Description: The Environment Security Manager will support the Information Security and Identity & Access Management CIO Risk portfolio for Consumer, Small Business and Wealth Technology comprised of more than 2,500 applications. This leadership role will require domain expertise within Information Security and Identity & Access Management where the focus is on a culture of risk identification, escalation and timely mitigation of compliance and operational risks. The candidate must understand holistic Information Security and Identity & Access Management impact and risks across the CIO organization, with the ability to represent the Risk organization and negotiate and prioritize key mandates as required. He/she will lead a team responsible for possessing a deep understanding of Information Security and Identity & Access Management policies and standards, perform analytical problem solving by applying a mixture of risk and technology expertise to perform impact assessments and identify root causes in support of the technology risk and control activities. This position requires proactive monitoring of risks and issues, ensuring teams adhere to enterprise policies and raising and resolving gaps in a timely manner. Must collaborate with partner organizations and technology application teams to identify opportunities to improve control activities through automation and process improvements. Required Skills: Professional experience within Information Security, Penetration Testing and Identity & Access Management Strong understanding of Global Information Security and Identity & Access Management organization and its processes Experience managing small to mid-sized teams 5+ years of relevant work experience with some applied within financial services, risk and technology Communicates complex technical subject matter into clear, concise language suited for various audiences ranging from executives to junior analysts, both technical and non-technical Demonstrates increasing levels of accountability and ownership Demonstrates leadership ability to operate as a change agent and drive process improvement across diverse stakeholder groups Collaborates and partners to positively influence and motivate teams Shows comfort with ambiguous situations and capability to analyze and solve complex problems Proven self-starter who possesses strategic thinking, organization and versatility while performing work with minimal management oversight Connects dots and understands impacts of the work and how it ties into other areas within the team and across Global Technology &Operations Desired Skills: 4 year college graduate in an analytical field Information Security certification Enterprise Role Overview: Directs multiple / major technology teams within Information Security that research, engineer, develop, implement, communicate, monitor, and maintain the information security (authentication, perimeter security, security & compliance tools, etc), & directory technology systems (software & hardware) and security policies / procedures. Utilizes in-depth technical / project knowledge and business requirements to design / direct secure solutions to meet customer / client needs while protecting the Bank's assets. Serves as organization spokesperson with other technology or business groups. Exercises independent judgment in directing staff to achieve results. Works independently with directions / goals from the Information Security Technology Executive. Typically 7-10 years of experience, including people management responsibility. Shift: 1st shift (United States of America) Hours Per Week: 40

Reports to: Manager Requirements: Fluent in English Additional consideration for Spanish Proficient reading and writing skills Computer Skills Special Skills: Strong customer service skills Shifts Available: Early morning (beginning at 4:30 AM) Mid Day Evening Late night closing (ending at 1:00 AM) Responsibilities: Membership Sales Greet all members & guests with a smile and wish them well as they exit the club Check in all members and guests in accordance with company procedures Facilitate any messages on club software at member check-in Answer phones in courteous, helpful, professional manner Communicate special events to members and guests Maintain an atmosphere, which makes members feel welcome Facilitate all member requests or forward to a manager Maintain professional disposition at all times Sell retail products Schedule member services: tanning, etc Facilitate payment of member services in accordance with company procedures Know club facility, services, and schedules Maintain a clean and organized work area Assist in all projects as delegated by club management Follow all policies and procedures in the Employee Handbook Opening and closing duties Meetings: Monthly or Weekly Department Meetings Employee Training Meetings

Technical Account Manager is a trusted advisor to TRINTECH’s customers and will provide both proactive and reactive post-implementation support ensuring alignment with the Customer’s priorities and Trintech’s relationship in support of the Account Development and Customer Success teams. The Technical Account Management team will assist with managing critical issues, problems and requests related to escalations and missed expectations. General Duties & Responsibilities: To be successful in this role, a candidate must be able to demonstrate competency and experience in the following three focus areas: Customer Focus Creates strategic relationships with key stakeholders within our customer organizations, including IT and Line of Business leaders, as well as technology professionals. Demonstrates a deep understanding of the market forces affecting our customers and offers insight into new ways Trintech can provide greater value in helping our customers meet their business goals. Must be a change agent by articulating the case for change and helping our customers drive productive use of Trintech products and enable IT to make the business better. Business Focus Responsible for sustainable growth through routinely partnering with Services, Sales, Product Management, Customer Success and Account Development personnel to strategize on ways to create new opportunities within the accounts they service. Must be proficient in understanding the Trintech’s software and services and be able to articulate the value of the software and services to our customers. Partner with our customers to ascertain their priorities to set a long-term strategy for service delivery that aligns to their business objectives. Articulate and be conversant on the Trintech’s technology, method, and procedures for its application. Leadership Focus Requires strong communication skills and imaginative, bold thinking in all situations. Lead a team Technical Account Managers in the delivery of complex solutions that result in a customer retention. Display executive presence and confidence to manage executive relationships internally and with the customer to drive continued business transformation. Possess excellent organizational and communication skill Proven track record of managing performance, coaching team members. Experience of managing remote team members Strong ability to use facts and data to influence decisions Ability to prioritize and make appropriate decisions. Proven ability to meet deadlines and maintain quality standards. Outstanding customer service, communication, and relationship management skills. Consistently practices strong organizational, project management, negotiation, and problem-solving skills. Contributes to team operational precision by active design of and participation in community initiatives. Excellent problem-solving skills, strong customer service and interpersonal skills, plus a demonstrated ability to work with a diverse group of associates. Education & Experience: 7 plus years’ experience in Sales Engineering and or Account Development role with an enterprise organization with a strong understanding of corporate account support needs and the support industry is preferred. Knowledge of Trintech solutions highly preferred

If you’re looking to start your career with a company that grows their managers and leaders from within the organization, then the Enterprise Management Training Program is for you. Whether you see yourself in sales, business development, customer service or operations, this program will prepare you to create your ideal career. As a Management Trainee, you can count on a defined career trajectory with a clear beginning and an open end — meaning you can take your training and shape your future. And with our promote-from-within philosophy, you will have plenty of opportunities to advance without ever having to change companies. This position is open in North Dallas and the Addison (75001) and Carrollton (75006) and surrounding areas. This position offers targeted 1st year annual compensation of $44,000-$46,000 Responsibilities: As a Management Trainee, you’ll start learning our business from day one while based out of one of our neighborhood branches. You will be entrusted to serve as both the face of Enterprise to customers and partners and the behind-the-scenes operational expert. In our structured program, you will master the knowledge and skills you need to eventually run your own branch, cultivate new business and develop your team. In our hands-on learning environment, you will receive the guidance, mentoring, and support you need to be successful. You will also get out into the community and establish the relationships essential to building your own business. We’ll teach you how to excel at customer service, sales and marketing, finance, and operations. And you’ll learn what it means to always put our customers first. Ours is a culture of friendly competition, which is critical to growing our business — and your success. Equal Opportunity Employer/Disability/Veterans Qualifications: Bachelors Degree required. Must have a valid driver's license with no more than two moving violations and/or at fault accidents in the past 3 years. No drug or alcohol related convictions on driving record in the past 5 years (ie., DUI/DWI). Must be at least 18 years old. Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.

1200: Support Technician POSITION SNAPSHOT: Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ideal player conditions in the midway at all times. NITTY GRITTY DETAILS: Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers. Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering Midway. Assists Guests by repairing and maintaining amusements equipment in a timely manner. Loads and refills tickets in redemption games paying special attention to securing all ticket storage areas. Assists the Guest with all requests and answers questions as needed and makes recommendations. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Notifies Manager of any Guest that is perceived to be unhappy. Responsible for stocking, displaying, and securing merchandise in all storage areas. Conducts merchandise inventory during and after shift, if applicable. Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager. Reviews the cleanliness and organization of the Midway games. Ensures all games are clean and unobstructed. Properly positions and set up displays to increase Guest traffic and promote sales. Assists in daily maintenance and organization of tech room and storage areas. Efficiently and safely performs daily, weekly, monthly and quarterly game maintenance as directed by management. Assists with general store maintenance as directed by management. Assists other Team Members as needed. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Must be friendly and able to smile a lot while working days, nights and/or weekends as required. Technical and/or electrical skills preferred, but not required. Must demonstrate ability to clearly communicate with Guests and other Team Members. STUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: Work days, nights, and/or weekends as required. Work off an extension ladder. Work in noisy, fast paced environment with distracting conditions. Move about facility and stand for long periods of time. Read and write handwritten notes. Lift and carry up to 30 pounds. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.

The District Manager is an entry-level, revenue-generating sales role working with a group of Chrysler, Jeep, Dodge and RAM dealerships. This role will be responsible for a specific region within FCA's Southwest Business Center. The District Manager is responsible for maximizing retail sales, vehicle production, performance, revenue and achieving established targets in his/her district, which is composed of up to 40 dealerships within the region. The District Manager will serve as a liaison between the dealers' and Chrysler corporate headquarters to assist in all areas of retail development including forecasting retail sales objectives by vehicle line, ensuring dealer orders meet market demand, managing monthly vehicle allocation, and scheduling to ensure maximum production capability within the district. Review minimum sales responsibility (MSR) and provide consultation on improvement opportunities. Review and analyze dealer financial statements and consult with dealers to improve their operations and retail business. The District Manager will assist dealers to ensure compliance with FCA dealers standards, as well as ensure that advertising is consistent with the corporate message and branding guidelines. Ensure that proper levels of sales satisfaction are present at all dealerships while identifying areas for improvement. Motivate and lead independent entrepreneurs to higher levels of performance consistent with marketing plans, merchandising, and financial statement reviews. Train dealership personnel on new products. The candidate should be willing to relocate for promotional opportunities. Basic Qualifications: Bachelor's degree A minimum of 6+ months of sales or marketing experience Willing to relocate for promotional opportunities Preferred Qualifications: Past experience in an automotive environment Ability to multi-task in a fast-paced work environment Excel in building positive working relationships An entrepreneurial individual with a history of leadership and achievement Self-motivated with demonstrated ability to achieve goals under minimal supervision Our benefits reflects the FCA commitment to helping you reach your personal and professional goals. In addition to an environment that promotes career development, we offer benefits for a healthy lifestyle and a rewarding future, designed to take care of you and your family, in various stages of life. As a global company, our employee packages will vary by country, customary norms and the legal entity into which you are hired.

Product Line Sales Manager - Human Resources – Healthcare, Government & Higher Education Location: Addison, TX ServiceNow is changing the way people work. With a service-orientation toward the activities, tasks and processes that make up day-to-day work life, we help the modern enterprise operate faster and be more scalable than ever before. We’re disruptive. We work hard but try not to take ourselves too seriously. We are highly adaptable and constantly evolving. We are passionate about our product, and we live for our customers. We have high expectations and a career at ServiceNow means challenging yourself to always be better. As an HR Product Line Sales Manager for our HR Service Delivery solution, you will be responsible for sales strategy and field enablement, crafting the messaging and positioning for products, as well as lead/co-lead HR specific sales cycles. Attention to detail and an eye for quality, along with the ability to grasp and translate technical capabilities into customer value and benefits is crucial. You will be the expert in serving our HR buyers, understanding how they buy and their buying criteria. You will utilize and transfer that knowledge in working collaboratively with the Account Teams and the rest of the HR business unit. Your focus will be selling our HR Service Delivery solution to Healthcare, Government and Higher Education customers throughout the South. What you get to do in this role: Develop, in coordination with Product Management and Product Marketing, key sales and go-to-market strategies and objectives to establish ServiceNow as a leader in HR Service Delivery Be the voice of the customer and of sales to internal teams Provide a business perspective to day-to-day development efforts ensuring customer priorities are addressed Provide HR industry expertise in the development and implementation of specific market strategies and programs to improve logo penetration Work closely across sales organization to ensure comprehension of HR customer needs to drive quality interactions and outcomes Develop and maintain strong relationships with key accounts, priority customers, partners and the industry at large Work closely with product marketing to develop commercial strategies including customer segmentation, positioning/messaging, sales strategy and tools Closely monitor competitor activity and report on opportunities, obstacles, challenges and red flags that may hinder ServiceNow from capturing key customer accounts Monitor sales pipeline and work closely with sales teams to accelerate opportunities by meeting directly with customers to provide comprehensive product and industry insight Become a trusted HR advisor to our community of customers Meet Revenue targets specific to your region in the HR Business Unit In order to be successful in this role, the ideal person will have: 7+ years of sales experience in the HR SaaS industry Experience selling HR solutions to Healthcare, Government and Higher Education customers Demonstrated experience and ability to work collaboratively in co-selling / team selling and/or carry a sales cycle from start to finish. Strong track record working with integration and implementation partners Track record for meeting sales targets consistently Experience working collaboratively with product management, product marketing and product development Ability to effectively communicate ServiceNow value proposition and key differentiators to prospects A self-starter, driver and out of the box thinker A high degree of passion, energy, drive and willingness to travel frequently (approximately 50%) Executive presence and influencing skills Decisive and action oriented Sets goals and delivers Results oriented Ability to bring multiple parties together to drive key initiatives Flexible with creative problem solving skills We provide competitive compensation, generous benefits and a professional atmosphere. This is a very collaborative and inclusive work environment where individuals strong on aptitude and attitude will have an opportunity to grow their professional careers through working with some of the most advanced technology and talented developers in the business.